Who Uses This Software?

Organisations delivering continuing professional development (CPD), training and events, short courses, webinars, workshops, conferences, and eLearning


Average Ratings

58 Reviews
Badge-functionality Badge-recommended Badge-support Badge-value
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/month/user
    See pricing details
  • Pricing Details
    Small fee per registration
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Arlo
  • www.arlo.co/
  • Founded 2007
  • New Zealand

About Arlo Training & LMS Software

Arlo is a cloud-based training and learning management system, for promoting, selling and delivering training courses. Arlo enables users to run face to face, online, self-paced and blended learning courses. Include quizzes, SCORM objects, record grades, and track completion. Arlo provides streamlined course scheduling, online registrations and payments, and manages client records and relationships. Seamlessly integrate Arlo within your website and your other business applications.


Arlo Training & LMS Software Features

  • Academic / Education
  • Asynchronous Learning
  • Blended Learning
  • Built-In Course Authoring
  • Certification Management
  • Corporate / Business
  • eCommerce
  • Gamification
  • Gradebook
  • Mobile Learning
  • Skills Tracking
  • Social Learning
  • Student Portal
  • Synchronous Learning
  • Testing / Assessments
  • Training Companies
  • Video Conferencing

Arlo Training & LMS Software Reviews Recently Reviewed!

Probably the world's best Training & Event Management solution

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Impeccable support with a huge knowledge portal and very helpful staff
Simple and intuitive UI
It does everything we need extremely well

Cons: Looking forward to seeing more integration options in future releases so we can get even more value out of this great app

Overall: Our website and Xero integration results in a seamless process that saves time and enables us to focus on our business

We have had ARLO since July 2014 and it meets all our needs to date with a few modifications.

Oct 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Lack of extra paperwork required to be done by administration, ease of use for the registrants who can now manage their own registrations and information

Cons: The CSV output file is messy and very limiting. I have to spend more time on tidying up to meet the requirements for accounts/reporting.

Overall: Less paperwork, more organising tools, and better tracking of events organised and held.
Ease of use for the registrants for events.
A great management tool for the whole process including reporting requirements

Excellent

Oct 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The software is easy to use. It was easily modified to suit our company's needs. It is very user-friendly.

874c8bd9ecec8d61c8e6cbf6e165758d

The best event management software

Oct 08, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The best things are the payment platform, the app for my mobile when I am at an event - so easy to record attendance or grab an attendees number to check in on them if they haven't arrived. Arlo has eliminated human error at our end - now we know if a registration is wrong that it was entered incorrectly by the client, not someone at our end!

Cons: We used to use quite a complicated discount structure for multiple attendees, this has been hard to translate into arlo, but we have identified a work around - it just took a bit of time to implement.

Overall: Using arlo has meant that we've consolidated all of our payment methods into one platform, eliminated multiple spreadsheets recording attendees and also eliminated the possibility for human error at our end - if someone isn't registered for an event, they didn't register, it's not that they emailed us and didn't make it to the spreadsheet!

Great product and fantastic for managing our first aid courses.

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use, dashboard that shows everything at a glimpse, fast for booking first aid attendees, great for capturing details.

Cons: Online support isn't great probably because of terminology, but we do love the live support, always helpful and answer any questions we have.

Overall: Booking all of our first aid courses etc, makes it super easy.

Great tool that helped us get organised

Oct 02, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: super easy to use, great dashboard that gives you all the info you need, great customer service, it really helped us get out events organised with all the features that it offers

Cons: some of the pages when you go into an event can be a bit overloaded with information. It would be good to keep it lighter.

My non-profit uses Arlo for event management for our camps and training events. It is great!

Oct 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I really like the way they are always adding new features to the software. I love the integration with Xero and the simple processes for managing your events. As we do lots of different types of events, the flexibility to create your own fields & and reports is so helpful. The customer support is amazing, we have the email support package - which usually means someone from Asia emails you back a week later. No - at Arlo, New Zealand based staff answer the same day. They are really helpful with 'how to do this' queries - not just bug support.

Cons: The price - but I think that it does save on lots of admin time. It would be nice if it connected to Flo2Cash.

Great support with real people. User friendly software.

Sep 30, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Intuitive to use.
Can replicate courses rather than starting from scratch with entering details

Cons: Search options are limited (eg no postcode search option available).
Users see how many spaces are still available in each course - which does not create a sense of urgency for them to book (eg it says '10 places remaining', rather than 'nearly full').

Overall: Ease of use, no need to take manual bookings any longer.
Prompt support/customer service.

Great product. Easy to use.

Sep 28, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The product is great. And there are always new improvements and new features made available. The best part is the support team, they are very helpful and provide good advises.

Cons: The product is very strong at managing events, but less so on managing individuals. We wish it comes with stronger CRM features.

Overall: Managing events and operations.

Great event management system

Sep 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Great reporting
Great way to manage events online
Excellent support - really easy ticket system and very quick resopnse. Very impressed by this
Ability to create custom registration forms - crucial to the wide range of events that we do

Cons: Not much customisation available for visual design unless you are willing to pay more to do some custom work.

Overall: Integrating event registration with our website
Producing event reports in the specific manner we need
Easy and modern design needed for online registrations - especially as on of our goals was to transition to most of our event registrations being captured online
An easy to use system for our event administrators but with advanced functionality needed to cover all the different types of events we do and the information we need to capture.

Easy to learn, fast help when needed & efficient for clients

Sep 27, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: How easy it is to use as an administrator, if I have a more technologically challenged client it is easy to walk them through the process of booking, and if they do not want to it is super fast for me to book for them! I find the send payment link option really helpful and saves me admin time.

Cons: I wish there was more flexibility in the automated email system and being able to alter what goes to the client. Not so much the content of the email but the ability to automatically stop the email from sending once the client has taken the steps the email asks them to do.

Overall: I save a lot of time with this product, it looks professional for our clients and shows information and data clearly.

Does everything we need!

Sep 27, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: I like how easy it is to use and all the features are well suited for our needs. It really helps when you can set up a course in 5 minutes, especially if you have 250 a year! It is also extremely easy to pull reports for finance and stats.

Overall: An easier workflow.
Some features are not needed for our certain area so it can on occasion be over crowded. However these features are commonly used by other people.

User friendly, very convenient and caters all the requirements of what a booking system should have.

Sep 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Able to pull out all the registrant details in one excel sheet, no need for me to click one by one or going back and forth just to see the details i'm looking for. Everything are pretty straight forward.

Cons: when sending payment links, it only shows the email subject e.g. "Payment of ORD 123", the course name is not included on the subject heading that sometimes registrant has to come back at me and ask what is it for, esp for those who couldn't remember about it. Im not sure if there's an option to change/edit it, will appreciate if you could show me how to do that :)

Very helpful from support staff, software easy to understand.

Sep 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: All the automation features with the reminders. Easy to set-up courses. Very easy to get people to register for training.

Easy to use.

Aug 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I find that it is easy to use and that can do a search if looking for a course. I also like to see what other regions have on offer. Over the course of the year we have run quite a few classes of various subjects usually when requested.

Overall: It is most helpful seeing what other regions have on offer. I like the collaborative nature of steppingup and the fact that clients go away with printed material and a memory stick.

Excellent platform with superior support

Aug 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use and very comprehensive. Customer support is superior and any problem rectified within 24 hours.

The best training/teaching software I have used

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have used Blackboard, Wisenet, a custom built IBM mainframe and many others. Arlo is without a doubt the best software package I have had the opportunity to use.

Cons: Like any software package there is room to improve and further develop things - but I find Arlo very responsive and engaged with their customers.

Intuitive, easy to use software platform

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy and intuitive to use - constantly being developed and upgraded Arlo is the best education management and student management software I have used and I've used quite a few packages!

Cons: There are still areas for development - but I've been in touch with Arlo and am told that they are developing these extra features - such as the ability to mark attendance by class and being able to change multiple sessions on an event at once, if a tutor changes - but we look forward to these updates making Arlo even better!

Been using it since it started!

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We were one of the first providers to use Arlo and we have no regrets - it has gone from strength to strength and it just keeps on getting better! Keep up the amazing work Arlo people.

Cons: Having been using this package from the beginning it has had a few bugs and issues in its very early days. However, the team we quick to fix bugs and problems and have constantly evolved the package to be better and better.

Totally helpful software package

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Arlo is ideal for all training and teaching needs. We use it to record all of our student and course information and it is an easy to use package with a very helpful team - who are quick to respond with clear answers.

Great software package

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the fact that Arlo is a "one-stop-shop" for training management. Arlo are always providing updates and enhancements and this makes it a continually improving tool that has an increasing number of uses in our business. We would not be without it!

Arlo is without a doubt the best training software i have ever used!

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is a highly intuitive and easy to use package that supports our business needs immeasurably. I like the ease with which i can attach notes and other files. As someone who has only been using it for 3 months it was very easy to learn to use with little training.

Intuitive, responsive, great layout, easy to use.

Jun 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Intuitive, responsive, great layout, easy to use. Planning events/classes is a breeze and built in auto emails to attendees with reminders is fantastic. Complete software package for our needs. Well done keep up the great work

Overall: Intuitive, responsive, great layout, easy to use. Planning events/classes is a breeze and built in auto emails to attendees with reminders is fantastic. Complete software package for our needs. Well done keep up the great work

Really like ARLO!

Jun 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The system is user friendly, and has been a great inclusion to our business. Our customers find it easy to use.

Cons: Would like additional features, but the software is changing often, and new enhancements are often available.

Fast, easy to navigate and efficient

May 28, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: Navigating through ARLO is very simple, easy to understand and the support has been good. Creating orders is not a problem.

Cons: Searching for numbers have to be precises with the spaces between numbers. Which creates an issue or double up if the number hasn't been entered properly

User friendly, features easy to use. A few upgrades in some areas would be useful.

May 28, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Tasks make it easy to manage daily operations and account for what has and hasn't been done. The ability to correspond with clients via email regarding upcoming training.

Cons: Inquired about some features that are still in the pipeline. If these are commissioned it would be beneficial on our end.

Easy to use, great functionality for a training organization.

May 28, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Excellent support, ease of use for account managers of a training organization.
Great functionality. Easy to navigate.

Cons: More breakdowns of reporting. IE; An account manager just wants one report regarding closed sales for a week.

Overall: Being able to complete tasks in a timely manner.

Really great system, still new but always re-creating and updating to attend to our individual needs

May 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The enrollment side of things is so easy, the whole system and very user friendly. Its a great CRM for our business and more so in line with what we need our company CRM to do for us in comparison to other CRM's such as Salesforce

Cons: Still a few low-priority items need to be worked on but still fabulous! Some of the reporting side of things need to be modified over time, we use this CRM as Account Managers so it would be great if we can utilize the reporting side of things in accordance to account manager more then what you can now.

Overall: Reporting functions are great, enrollment and ordering functions also! Very user friendly and easy to learn.

So easy to use and has made a big difference in our business

May 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: That it syncs easily with our website. That our members can easily book for events. That the help desk is readily available and always helpful.

Cons: Sometimes putting up multiple events can cause problems. However, is there is a problem Arlo are really quick to help out.

The platform is very easy to use with great functionality. The support is exceptional too.

May 06, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: How flexible it can be to work for a number of different events and still be so bespoke. It also handles the payments and refunds seamlessly

Cons: It can be a bit restrictive in us being able to amend the skin on the events page and cost us money if we need to amend any part of this, which can be frustrating

Very user friendly. Easy to use tools. Constant upgrades to improve product Up-time, 100%

May 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Has reduced my time in scheduling and avoiding scheduling conflicts in resources (people, training rooms, etc.) I really like the import of Excel CSV to facilitate large group registrations and or multiple corporate registrations.

Overall: More time to spend on the real work of managing our training products, people and other resources.

very user friendly

May 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: It's easy to use . I really like the "Help" options and videos available. Has nearly everything we need. Good training support continually offered.

Cons: some times feel like I have to repeat the same step in a process. This may be more around my lack of knowledge.

Sweet Review

Apr 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use

Overall: Works for everything I need to do. I think the making notes function is neat and as a designer your homepage is nice.

Best training management tool

Apr 06, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Best training management tool I have ever used! Saves time, manage resources, professional, effective, ease of use! The list can go on and on! It's made me more productive and our clients found booking our courses now are easier all our events are more visible!

Arlo iPhone App

Apr 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Overall: I use the iPhone app to coordinate my training appointments and the app has impressed me very much. Great App

Powerful tools Get the job done!

Apr 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and flexible

Cons: Archiving should hide old/ cancelled events and only view current or new events - templates

Overall: I spend less time mentally managing the processes. ARLO makes it a breeze to schedule events and assigning our trainers, track courses and reschedule events. Quoting and invoicing is simpler and best communication tools. Free up time to focus on selling and doing what really matters- getting things done!
Your experts always support with urgency and service delivery is your top priority!

THE VERY BEST!

Apr 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The Arlo program is the very best, and easy to use. The staff at Arlo are also exceptional. Nothing is too much trouble for them. Would recommend this software to anyone who organises training and conferences.

Love Arlo!

Apr 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It is Very user-friendly, it does everything we need it to. Support is great when something doesn't go quite right.

Great Software for Short Course Provider

Mar 30, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It reduced my administration time significantly.

Cons: It would have been good if I could have inserted videos. I was on the "Basic" plan. Not sure if other plans have this functionality.

Overall: For the past five years, I have used Arlo to help me organize an Adult Community Education Programme which attracted 1100 enrolments and delivered around 110 courses each year. I found the Arlo software was brilliant it reduced administration time significantly. Features I especially liked were the facility for students to pay for courses by credit card and automated receipts, course directions and course reminders. I found it easy to insert text and photos onto my website which was fantastic. A very important plus was that the help desk responded quickly when I needed to ask a question. My business is closing now - this is the only reason I am ceasing to use Arlo. I highly recommend Arlo to other education providers.

Recommendations to other buyers: No

Great product!

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: flexible - can always fine workaround to achieve what needed

Cons: Arlo plugin not developed as desired

Overall: I have been integrating Arlo to our new website, it has been a great experience. As a developer I had multiple ways of doing it and it went quite well! Thank you Arlo team for support and all your hard work!

The negative experience (insignificant though):
1. Have to push Arlo support team sometimes to get the response.
2. Some features that we wanted to have we couldn't have (Wordpress Arlo plugin)
3. CSS and html in Arlo plugin can act in a strange way (not saving the changes when added and saved).

AMAZING PLATFORM

Mar 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how easy it is to work with and how easy it is to do reports and registrations.

Overall: Fantastic Platform to use. Great customer service, always responds very quickly and are helpful. Love using Arlo...Made my job easier!!

Outstanding Service from Arlo

Mar 21, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to integrate with various website platforms. The support staff (Arlo Developer who we have been dealing with) looks outside the box to come up with solutions.
Dashboard is great for a quick overview, things are easy to find. Reports provide valuable information and are easy to use. Love how it integrates easily with Survey Monkey and Mailchimp which we use regularly.

Cons: Nothing

Overall: We have been integrated various websites with Arlo lately and the support team are very helpful whenever I contact them. Get things Done!
Mandy Curtis - IVS Marketing Manager

Recommendations to other buyers: Fantastic Training Platform. Covers most bases. Great value for money.

Arlo - Better Late than Never

Mar 19, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Does a lot of great things automatically to save time. Most of the info is all in one place.

Cons: Inability to attach manually sent and received Outlook emails to the contact record. However I hear they're working on it.

Overall: We had been looking around for a new booking and CRM system for our IT training business for just on 3 years. We tried getting some `high-end¿ options customised but consultants just couldn¿t get it right, and they took too long to respond. And then along came Arlo! Had first contact with them one month, told them what we wanted, and the next month we were up and running. Plus, any little changes or customisations we wanted were done without any fuss. Thanks Arlo, you saved my bacon! And, they¿re nice, friendly people too!!

Recommendations to other buyers: Give it a red hot go!!!

Arlo is excellent!

Mar 16, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Arlo has been such a great solution for us and enables us to manage our registrations so easily. We love the back up support and accesibilty of Arlo too.

I Highly recommend Arlo.

Mar 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy Wordpress Intergration

Overall: I think the software is great! All of the integrations I have completed with Arlo have been easy and my clients have come away very happy with the final product. Staff are super helpful! Rep is great to work with!

Snr training consultant project plus

Mar 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple, covers all requirements. Attractive display.

Cons: We have to get parts customized but not exactly a problem when so easily resolved!

Overall: Arlo has sped up the efficiency of the training team beyond all expectations and the small part that I need to use is fantastically straight forward and intuitive.

Recommendations to other buyers: I'm not the main user so can't really comment ' or find fault!

Absolutely brilliant

Mar 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Reliable, reporting, great customer service

Cons: I didn't invent it

Overall: The Arlo team and package is one that you will not be disappointed in.
It is an exceptional TMS and we use it for our CRM as well.
Great reporting, very reliable, customer service and the team at Arlo are always looking forward. There are constant updates to improve an already amazing system. Thanks
Thanks Arlo.

Recommendations to other buyers: Get it :)

Brilliant Product

Mar 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is flexible and does exactly what we need

Cons: It is all good

Overall: We stumbled across Arlo last year and haven't looked back. Easy to configure and it does everything we wanted plus lots more. The people are friendly and responsive - and knowledgeable. We have been able to automate a lot of our client contact and all of our trainers have embraced their app and like the functionality. Arlo are keen to listen to requests for system changes and have responded very positively. They are likely to be market leaders globally in a couple of years. I can highly recommend Arlo.

Recommendations to other buyers: Start using it soon to drive your business

Arlo Training and Event Software

Jan 25, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great technical support and adequate reports provided

Cons: The combination of training and event into one software has made the terms used not very clear. For example, you cannot register for an event. It is more a "buy your ticket now" and "register for a course".

Overall: I find the Arlo software easy to use with great and reliable technical support. Software provides all the necessary reports to support the events.

Recommendations to other buyers: Nope

Arlo helps things run smoothly

Oct 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: Arlo has helped our business by simplifying our CRM and order systems. We link customer surveys our accounting system, shopping cart and marketing campaigns. Everything integrates and works together and life has been much easier since we have started using it!

Monthly reports are easy. You can customize and export with ease.

The support staff are accommodating and offer advice and suggestions to help improve their system and will always try to think outside the box if you approach them with a new idea. They will always look at ways to improve arlo and add new features where they can.

5 Star all round

Sep 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: A system powerful enough to manage the sometimes complex tasks of class administration yet simple enough to be quick and easy to use. We've been using Arlo for 9 months and it has completely changed the way we do business. A few clicks and our work is done! As a small business, 20 years delivering IT & business training classes, we highly recommend this tool.

Great software, even better customer service

Sep 13, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simple, gets the job done, looks great on our website: www.ipenz.nz

Cons: Would be good to see permission based login for Arlo, for 'view only' or 'read only' for our presenters. We have been told this is on the ways so that's great

Overall: We are a not-for-profit based in Wellington, that runs professional development courses for engineers. We love how the Arlo team is so quick to respond to any support requests we have. The software is reliable, and it does more than enough to get our events organised and running effectively.

Recommendations to other buyers: I would recommend this software

Best all round team and servicer

Apr 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: After struggling for 4 years and nearly losing hope in my research study and the social enterprise we had started at King Georges hospital and at the LSBU. I remember the morning in December when I found Arlo stayed up all night to speak to Cathy. Looking at its structure its capabilities I knew it will blend in well with the team.

Then the magic happen. I knew we had the team the elements of doing something good. Now we are dynamitic. Reviews, customer services, client feedback 100/10.

Arlo is totally all-round with the key elements in what we do it has been a joy. Its that good we are moving on to our second product.

The team Jarrod, Cathy, Chris and o yes Tim , we all call him here in the UK all round supper stars.

Always improving

Apr 08, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Arlo works very well for our needs and is always improving with new features that make our processes more streamlined. Along with the added benefit of approachable, adaptable, friendly staff who listen and bring fresh ideas and solutions to the table when needed, you can't go wrong.

Very good

Apr 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This event system help us a lot for setting up our education programs and to manage our certificate in different countries, very good and quick support.

Great Software

Apr 06, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We run over 250+ courses a year, Arlo makes this a breeze. It was a big decision to operate our entire business from one application but Arlo has given me confidence.
More recently, we have started to use Arlo for other events such as the School show and Maori and Pasifika Evening. Going forward, our usage is expected to increase.
The team at Arlo have been amazing, especially the support team who always turn the impossible into possible.

Arlo changed the way we run our training department

Apr 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We previously used excel to manage our registrations and our entire administration team would spend days updating the registrant details, following up payments, making course transfers and sending course reminders to registrants. This is now all done by Arlo along with much more, including the integration with our organization's CRM salesforce. Arlo has now enabled our administration team to focus on value adding tasks such as enhancing the courses content! Arlo, we love you!

Great solution!

Apr 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Nice and easy to use! Love the WordPress integration.