# mspStack Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about mspStack Software - reviews, pricing plans, popular comparisons to other Managed Service Providers (MSP) products and more.

Source: https://www.capterra.com/p/164246/mspStack

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# 

 mspStack Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on November 11, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

mspStack

## What is mspStack?

Shrinking margins, competitive pricing and increasing pressure from public cloud services are forcing you to transition your business model. Our white-label, user-friendly, self-service web portal processes customer orders and then provisions and delivers those services, unifying your entire business into one profitable system. And it works with solutions you already offer to your customers! Microsoft, VMware, Google, and many, many other vendors are supported.

## What is mspStack used for?

[IT Service](https://www.capterra.com/it-service-software/)[Managed Service Providers (MSP)](https://www.capterra.com/msp-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$0.1

Per Feature, Per Month

Free trial  
available

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Our "Best of" badge program showcases products with the highest ratings...

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Do you work for mspStack?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.channelxperts.com/&name=mspStack)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### mspStack

5.0 (1)

VS.

[4.5 (448)](https://www.capterra.com/p/144309/Atera/reviews/)

Starting Price

$0.1

Per Feature, Per Month

Starting Price

$129

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (1)

Ease Of Use

4.6 (445)

Value For Money

5.0 (1)

Value For Money

4.6 (401)

Customer Service

5.0 (1)

Customer Service

4.5 (413)

## mspStack alternatives

[4.6 (148)](https://www.capterra.com/p/207618/Syncro/reviews/)

Starting price

$129.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (714)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.5 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

API

Application programming interface that allows for integration with other systems/databases

Backup and Recovery

Create backups and provide methods to recover deleted/lost data

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Client Portal

Private online space that lets businesses securely share documents and provide information access to clients

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Dashboard

Assembly of graphs and charts for visualizing and tracking statistics/metrics

mspStack 15 features

Application programming interface that allows for integration with other systems/databases

Create backups and provide methods to recover deleted/lost data

Create, manage, and send invoices or bills to customers

Private online space that lets businesses securely share documents and provide information access to clients

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Managing service requests, incidents, IT issues & support with a ticketing system

Identify and respond to unexpected problems or failures (ie. "negative events")

Create, manage, and track policies and procedures within an organization

Access work applications remotely, for when working away from the office and/or traveling

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Database containing accurate and up-to-date information on all operational services

Set and monitor service level agreements to ensure timely response and resolution

Get Advice

We can help you find the software with the features you need.

Features

4.0 (1)

4.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Free Trial

Basic

$0.10

Per Feature,Per Month

Value for money

5.0 (1)

5.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BT

Bart T.

Senior systems engineer

Information Technology and Services

### "Day to day benefit from Self Service and Automation!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 9, 2017

MSP stack allows us to tie the day-to-day functionality from different technologies and software solutions together into one easy to use Interface. This makes it possible for our non-technical colleagues, and even customers themselves, to perform tasks that used to be complex IT work. And because processes are automated and therefore more robust, we save a lot of hassle and we're able to help our customers faster and better.

Pros

MSP stack allows us to tie the day-to-day functionality from different technologies and software solutions together into one easy to use Interface. This makes it possible for our non-technical colleagues, and even customers themselves, to perform tasks that used to be complex IT work. And because processes are automated and therefore more robust, we save a lot of hassle and we're able to help our customers faster and better. Also, as a seasoned MSP we have a lot of experience with support teams of different vendors. The support team for MSPstack is great, they don't pressure for closing a ticket but are involved and determined to find a solution together. In my opinion, the MSPstack functionality will benefit almost every company. Especially for companies that haven't embraced the Self Service and automation wave yet!

Cons

The User Interface design is on the basic side. This interface could be made more attractive in my opinion.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)