# &frankly Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about &frankly Software - reviews, pricing plans, popular comparisons to other Employee Engagement products and more.

Source: https://www.capterra.com/p/164254/frankly

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# 

 &frankly Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

&frankly

## What is &frankly?

An innovative tool to measure and trigger engagement at work. &frankly is used both by small teams as well as enterprise companies with complex organisational structures. Both top management and managers get real time insights that support them in increasing engagement and driving change. &frankly provides you with best practice functionality to get started easily as well as a high degree of flexibility to use the tool in a way that best supports your specific organisational challenges.

## What is &frankly used for?

[Employee Engagement](https://www.capterra.com/employee-engagement-software/)

Overall rating

Based on 26 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

€3

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for &frankly?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.simployer.com/&name=&frankly)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### &frankly

4.7 (26)

VS.

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

€3

Flat Rate, Per Month

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (26)

Ease Of Use

4.7 (5,044)

Value For Money

4.8 (21)

Value For Money

4.5 (4,809)

Customer Service

4.6 (21)

Customer Service

4.6 (4,827)

## &frankly alternatives

[4.7 (24,035)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting price

$8.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.8 (2,157)](https://www.capterra.com/p/125670/Workhuman/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (4,844)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/164254/frankly/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Benchmarking

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Compare key metrics for the business against prominent players in the industry

Pulse Surveys

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group

Customizable Questions

Tailored or customizable questions for more targeted and relevant data collection

Employee Recognition

Acknowledge and reward employees for reaching specific goals and/or for exemplary performance

Engagement Tracking

Tracks metrics that provide insight into how a user interacts with any interface or product

Feedback Management

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

&frankly 10 features

Compare key metrics for the business against prominent players in the industry

Tailored or customizable questions for more targeted and relevant data collection

Acknowledge and reward employees for reaching specific goals and/or for exemplary performance

Tracks metrics that provide insight into how a user interacts with any interface or product

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Access software remotely via mobile devices

Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Receive data and information in real time

Gauge satisfaction and receive information for improvement and success

Get Advice

We can help you find the software with the features you need.

Features

4.3 (26)

4.3

Based on 26 reviews

## Pricing

Value for money

4.8 (21)

Free Trial

Basic

€3.00

Flat Rate,Per Month

Value for money

4.8 (21)

4.8

Based on 21 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (21)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (21)

4.6

Based on 21 reviews

## User reviews

Overall rating

4.7

Based on 26 reviews

Filter by rating

5(19)

4(7)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Albert M.

Stores Clerk

Transportation/Trucking/Railroad

### "State of the art software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 5, 2023

Well so far I don't have serious complaints so its thumbs up from me👍👍

Pros

flexible in the sense that you can use on computer as well as on the phone.

Cons

Still a lot of room for improvement especially on unlocking our own question packages without necessarily liaising with customer service.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JI

Janet I.

President

Automotive

### "Frankly software "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 23, 2022

Pros

The soft wear is easy to use took a little while to learn but got the hang of it.

Cons

Frankly wasn’t uses CNN and I don’t like them.

Switched from

[DealerCenter](https://www.capterra.com/p/71935/DealerCenter/)

Needed more help in the office

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Johan R.

Market Manager

Utilities

### "Easy to use and good support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 27, 2019

We used &frankly to put more frequent questions to the employees and to let them discuss concerning issues. This improved and empowered the managers to discuss and solve issues WITH the employees.

Pros

It was very easy to implement the product in the organization and the software has a user-friendly and intuitive interface which makes the barriers very low.

Cons

We used a lot of "one time only"-questions, and there's no easy way to delete packages of questions without support from the software supplier.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Catharina F.

Managing Director

Computer Software

### "Excellent tool to capture Employee engagement"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

December 17, 2018

Overall very positive experience both with the software and the team behind it. They regularly invite to webinars to keep administrators/managers motivated.

Pros

Ease of use, as an adiministrator it is easy to understand how to add questions and how to see your replies. The employees like the fact that it is anonymous.

Cons

I like everything really, maybe that it is hard to analyze one question over time, if you move it from one package to another.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Christian H.

Efficiency & Process Manager

Information Technology and Services

### "A game changer!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 14, 2018

If you don't have &frankly in your organization you are obviously not aiming to be an employer of the future ;)

Pros

&frankly has revolutionized the entire industry when it comes to employee satisfaction and engagement. You get realtime results that you can act on immediately. As a matter of fact, employees themselves can drive what matters the most. All of this is achieved in a modern, gamified and swift way.

Cons

I would like to see more options in design when it comes to types of questions, adaptability, themes, icons, images and color.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HL

Hakan L.

HR-Manager

Real Estate

### "Super!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 13, 2018

Pros

Easy, Quick handling from questions to answers!

Cons

i can't find a thing that i don't like about this product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Sara E.

HR Generalist

Hospital & Health Care

### "Modern, easy to use and fun!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 13, 2018

My overall experience from working with &frankly is great. In a fast way we can "investigate" status of work environment, stress levels and other important areas without hassle. We have also used the app as a way to communicate with out employees during events so that they can answer questions in "real time". I love all the features and I have so far recommended &frankly to everyone I've talked to in my HR-network.

Pros

I really like that fact that the software is graphically appealing, it can be used both on a computer and as an app on your smartphone and I also really like that you can get the results presented in a very neat and professional way. The software also gives our company the possibility to do continous measurements of our company pulse, employee health and so much more.

Cons

There is nothing that I don't like. All the features are great. The only point of improvement is that I do wish that we could unlock our own question packages without contacting customer service. Other than that, nothing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AG

Andrew G.

IT-chef

Retail

### "IT-Chef"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 13, 2018

Pros

Fast answers we get really help us in the buisness

Cons

The fee. It could be less. Otherwise nothing

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SU

Sarah U.

People & Organization Generalist

Gambling & Casinos

### "Great and easy-to-use employee engagement tool!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 13, 2018

Always easy to come in contact with &frankly to get help which is great when you want support. I think that the tool is very easy to use for the employees which is crucial for the engagement.

Pros

The fun and easy way to answer the questions in the tool.

Cons

The many clicks to take out reports is something that I have had problems with, but I know this is on the road map going forward!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Group Manager Business Relation Management and IT Business Analysis

Facilities Services

### "Feedback on usage"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 13, 2018

Helping my colleagues to reflect on important matters and the result as a base for group dicussions

Pros

Easy to ask questions. Pick questions from library or prepared packages

Cons

Cant put hierarchy questions . say if you say NO on first question - you answer the next but if YES no further questions

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/164254/frankly/reviews/)

Popular comparisons

[Connecteam vs &frankly](https://www.capterra.com/compare/153140-164254/Connecteam-vs-frankly) 

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