Who Uses This Software?

All companies that value employee engagement wellbeing


Average Ratings

19 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $4.00/month/user
  • Pricing Details
    Price per user decrease based on size of company (volume discount apply)
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • &frankly
  • www.andfrankly.com/en
  • Founded 2014
  • Sweden

About &frankly

An innovative tool to measure and trigger engagement at work. &frankly is used both by small teams as well as enterprise companies with complex organisational structures. Both top management and managers get real time insights that support them in increasing engagement and driving change. &frankly provides you with best practice functionality to get started easily as well as a high degree of flexibility to use the tool in a way that best supports your specific organisational challenges.


&frankly Features

  • Cultural Alignment
  • Employee Alignment
  • Employee Awards
  • Employee Guides
  • Feedback Management
  • Goal Management
  • Health & Wellness Programs
  • Performance Management
  • Rewards Program
  • Social Recognition
  • Surveys

&frankly Reviews Recently Reviewed!


Capterra loader

A game changer!

Dec 14, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: &frankly has revolutionized the entire industry when it comes to employee satisfaction and engagement. You get realtime results that you can act on immediately. As a matter of fact, employees themselves can drive what matters the most. All of this is achieved in a modern, gamified and swift way.

Cons: I would like to see more options in design when it comes to types of questions, adaptability, themes, icons, images and color.

Overall: If you don't have &frankly in your organization you are obviously not aiming to be an employer of the future ;)

Capterra loader

Modern, easy to use and fun!

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I really like that fact that the software is graphically appealing, it can be used both on a computer and as an app on your smartphone and I also really like that you can get the results presented in a very neat and professional way. The software also gives our company the possibility to do continous measurements of our company pulse, employee health and so much more.

Cons: There is nothing that I don't like. All the features are great. The only point of improvement is that I do wish that we could unlock our own question packages without contacting customer service. Other than that, nothing.

Overall: My overall experience from working with &frankly is great. In a fast way we can "investigate" status of work environment, stress levels and other important areas without hassle. We have also used the app as a way to communicate with out employees during events so that they can answer questions in "real time". I love all the features and I have so far recommended &frankly to everyone I've talked to in my HR-network.

Employee Engagement Surveys as they're supposed to be

Sep 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Easy to set up, easy to use, and a great User Interface.

Cons: Nothing to say really. I like the software alot, maybe there's one or two things that is under development, but nothing noteworthy.

Overall: As a HR Manager I Implemented &frankly for an organization of about 180 employees. It was a Breeze setting up, easy to create own questions and use from the existing libraries and easy to roll out into the organization.

&frankly was well received by the organization and was an appreciated switch from the old dust-collecting annual or bi-annual surveys. Instead of getting to know how are employees felt about going in to the office last year, we now know how they feel going in to the office today. Quite a difference.

Capterra loader

Engagemang

Aug 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: & franklys user experiance makes you wanna continue using it.

Cons: Need to intergrate slack more in to the software

Vendor Response

by &frankly on August 31, 2018

Thanks for your review Victor! Our Slack integration has been updated recently so hopefully it has all the functionality you are looking for. Get in touch with your Customer Success Manager and he/she will give you an update on it :) All the best, team &frankly

Great and easy-to-use employee engagement tool!

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The fun and easy way to answer the questions in the tool.

Cons: The many clicks to take out reports is something that I have had problems with, but I know this is on the road map going forward!

Overall: Always easy to come in contact with &frankly to get help which is great when you want support. I think that the tool is very easy to use for the employees which is crucial for the engagement.

Capterra loader

Makes it easy to stay close to your employees!

Sep 04, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: User friendly and attractive graphical design

Great app

Easy to adapt to your business needs

Creates transparency in the organization

Easy to build own question packages for managers

Cons: I sometimes lack direct support to the managers on how to work with the results, set up actions based on the results, facilitate dialogue with the team etc. - but overall a great tool

Overall: Great tool that gives a great possibility to stay close to your employees. Replaces the old way of working with annual employee surveys, that both takes long time to respond to and creates massive work afterwards. I like this agile way of working with employee engagement, with questions on a regular basis, a few actions between each question round, discussions, new actions etc.

Capterra loader

A great complement to the yearly survey

Dec 12, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: Easy to use and a great library with questions to use

Cons: Not 100% userfriendly. Sometimes I have problems with minor things.

Overall: My experiences are over all very good. It's a great tool to follow up on the company/team goals and activities. It's also so much fun to use as an engagement tool like asking: Whom would you like to giva a high five?

Great tool that offers an agile and innovative way of doing employee surveys

Aug 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: &frankly is very easy to get started with, and with just a few clicks we're able to perform a 'health check' on the organization as a whole, or on smaller teams. The surveys are fun and encourage you to complete them in a 'gamified' approach.

Cons: I would love to see a roadmap of coming features!

Overall: With &frankly the organization is able to work and be pro-active with HR related matters. I would highly recommend the software for any organization with a people first mindset.

Feedback on usage

Dec 13, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to ask questions. Pick questions from library or prepared packages

Cons: Cant put hierarchy questions . say if you say NO on first question - you answer the next but if YES no further questions

Overall: Helping my colleagues to reflect on important matters and the result as a base for group dicussions

Great product!

Aug 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
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Pros: Very user friendly and a more fun way to measure how your organization is doing then traditional tools.

Cons: If management/HR doesn't update with new questions/surveys regularly it's not possible for employees to make evaluations.

Overall: Really good! Increases employees engagement.

&frankly RISE

Dec 12, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: THat it is easy access for me as a manager to make a questionar and that it only takes a few minutes - at the most - to answer.

Cons: It is sometimes a little too easy for management to make a quick question, and taking the result too seriously (like making a word cloud and making statistics out of it).

As a manager it is possible to figure out who has replied and not.

Overall: Much, much better than the standard, 20-40 minutes yesarly questioners. But you have to be good at asking the correct question.

Easy to use

Dec 12, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Really easy to use.

Great simple way to take the temperature of your employees.

Good notification flow to remind people to "speak their mind"

Cons: The UI in the webportal have an "old/outdated" feel.

Overall: Good, would definitely recommend it.

Easy and fun to use

Dec 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That I could use it in an app made it easy to use - and remember to use. The possibility to make my voice heard and contribute to make things even better at work

Cons: Sometimes it was hard to answer because there was no suitable option available

Overall: Easy and fun

Super!

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy, Quick handling from questions to answers!

Cons: i can't find a thing that i don't like about this product.

Capterra loader

Great design and really easy to use

Dec 12, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: A product that is easy to use and with great design. A modern and innovative survey tool which employees actually think is fun to use.

Cons: As part of a large organisation consisting of many entities, we miss the ability to send out pulses from different entities, meaning that the every question has the mother-company as the sender.

Overall: Overall experience is that it's a modern and easy to use software, with great customer support and a company that is innovative and continuously develop their product.

Capterra loader

Ease of use and simplicity

Dec 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Reps have helped us keep track of employee happiness and made it fun to participate in surveys.

Cons: Like all the great tools we need to put in the hours in order to achieve our goals. Reps help us but could be even more helpful.

Capterra loader

brilliant App

Dec 12, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a user I like the App and the presentation of results

Cons: To be honest, I never tried to actively start a survey, but I will in 2019. Promissed!

Overall: We are very quick with Surveys, and even younger, digital People like it very much, because the app is "sexy".

Great tool to improve motivation

Dec 12, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use

Great to ask for qualitative and quantitative feedback

Cons: It is not very intuitive, especially the answers section.

Overall: It allow us to get immediate and great employee feedback in real time. Great to monitor and increase satisfaction levels.

A+ visuals

Dec 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: It's very easy to use and great graphs and visuals make it easy to see results in one glimpse

Cons: Sometimes more open ended questions would be needed to complement quick-to-answer questions

Overall: Measuring employee NPS regularly

Simple sau to track engagement

Dec 12, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: A simple way to keep a finger on the pulse of your organization and Get Feedback when on improvement action when thing are a bit tougher.

Cons: Still have improvement potential in available features.

IT-Chef

Dec 13, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Fast answers we get really help us in the buisness

Cons: The fee. It could be less. Otherwise nothing