Who Uses This Software?

Any company that is looking to move to the cloud to gain a competitive advantage by streamlining processes and gaining visibility through the entire supply, manufacturing and sales process.


Average Ratings

153 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/month
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Unleashed Software
  • www.unleashedsoftware.com/
  • Founded 2009
  • New Zealand

About Unleashed

Unleashed Software provides a powerful cloud-based platform for all your inventory management needs. Unleashed allows you to easily and accurately track stock in real-time across various locations. Get visibility on all inventory management processes and transactions across warehouses globally. With such dynamic inventory information, you are able to make better data-driven business decisions. Unleashed also integrates with various eCommerce softwares to provide a holistic business solution.


Unleashed Features

  • Bills of Material
  • Financial Management
  • Inventory Management
  • Logistics Management
  • Manufacturing Execution
  • MRP
  • Product Configurator
  • Production Scheduling
  • Quality Management
  • Quote Management
  • Safety Management
  • Traceability

Unleashed Reviews Recently Reviewed!

Migration to Unleashed and Xero from Sage 50

Nov 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: We are a large electronic component distributor and have had many issues using sage for inventory. With so many work arounds we decided to look around and eventually after considering all the options decided on Unleashed. Unleashed for us prodvides everything we need regarding our distribution needs, we import from the USA and Europe and it makes it super easy to track our purchase orders straight through to our sales. It has saved us a lot of time on delivery notes, invoicing and purchasing in general. When there has been an issue not only the sales office in London and the bristol office have been exeptionally helpful, there customer service is fantastic and have always managed to find a work around. We have also used unleashed to propgate our products through our website so we only ever have to update unleashed instead of managing multiple product listings for the website, the APi is great and updates our products daily onto our website.

Cons: Not really found any yet, but as a distributor we would like to see a labelling facility for our products added at some point to the system. We have however spoken to the UK team and they are aware of this and hopefully it will be coming at some point.

I use this software daily and it's very reliable. The CSR is great, response time is quick

Nov 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Tracking of the inventory and supplies. I'm able to input as much or as little details as I need.

Cons: Unable to sort based on what I want. In the order section, it would be helpful to be able to sort the line items and have it print out that way.

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Unleashed works and is the only option for inventory if using xero.

Nov 03, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
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Pros: Works and is easy to use. I have recommended it to several customers wanting more inventory control than xero provides.

Cons: Missing a few key features that seam so obvious. You can't see the customers name when looking at sales of a product in the product or quotes. I would use this daily. We don't have the ability to mass delete quotes so the system is clogging up with old quotes. Many customers require multiple quotes unfortunately you have to open each one to delete it.

Very Good

Nov 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: So many of the features of the software are brilliant when compared to what we were using before MYOB ,but in saying that some of the sections/features are more difficult to work with

Cons: Trying to find my way through some areas to make adjustments is not easy and becomes very frustrating but I guess as time rolls on I keep finding new sections to work with

Overall: Too many to list

easy to set up and easy to use

Nov 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We implemented the system in March. It was easy to implement and it has an elegant interface with Xero. We have experienced no major issues since we implemented the system and the combination of Unleashed and Xero has improved efficiency and shortened our monthly financial close.

Cons: Currency rates are linked to original order entry date. The order date currency rate should not be used to record the sale. Instead the sale should be based on the current month currency rate.

Overall: Easy install; efficiency for our users; quicker financial close

Unleashed

Nov 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
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Pros: I have been using Unleashed for just 2 months and after years of MYOB I found this to be a welcome change. Our Inventory is so easy to manage with information so easily available. As far as the response to enquiries and emails - Cust support representative has assisted us promptly via email and phone directly. Cannot believe their service...amazing.

Cons: Just need to get the freight visible on Purchase Orders to email to suppliers. No good being on the Purchase Costing and not the Purchase Order.

I'm a great fan of Unleashed. I have endorsed the product to several colleagues

Oct 31, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use, reporting and inventory management are excellent. Unleashed has been great for our business and our Staff with live and accurate updates for anything anyone out on the Rd needs.

Cons: The App is good and serves a purpose from our phones however I'd like to see more features available

Overall: Accurate sales, margin and SoH reports

We enjoy using Unleashed. It is a bit pricey. There are somethings we would like improved still.

Oct 31, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: It follows basic logic, and is thus easy to use. The system from inquiry / Quote to Sales Order / to Purchase orders is fantastic and is just what we were looking for when selecting Unleashed. Added to this one of our suppliers gave a good recommendation for us to use this.

Cons: One problem we have which we can't seem to get resolved is when we have receipt in a partial shipment and invoiced against that a partial Sales order. When the back order comes in from the supplier we do a new PO and Sales order., which is fine. But then we cannot clear or get rid of the original PO or SO. If you could tell us how to do this step it would enhance our experience.

Unleashed has helped us to manage our business and improve our understanding of inventory management

Oct 31, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: As we are an online store, unleashed has been great for inventory management as it updates live and will make items unavailable online as soon as they are out of stock. This has resulted in far fewer back orders and has reduced the time we spend contacting customers regarding out of stocks and back orders. Conversely, we now have far fewer out of stock items as we have a better understanding of stock levels and are able to streamline our ordering from suppliers.

Overall: Increased understanding of stock levels and inventory management. Better experience for our customers as we have fewer out of stocks and back orders. Reduced costs in freight as we have less back orders and have streamlined ordering from our suppliers.

Nice layouts and functions, very quick to use once you get used to it.

Oct 31, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
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Pros: Unleashed is excellent if you require online accessibility. There are lots of good features that are time saving for instance the integration with Xero for the accounts.

Cons: We find we have to dig around a bit to find the features or functions as there sometimes isn't any obvious pointers however the help section is very good.

Overall: Fully integrated order processing with our accounts system

This is extremely user friendly and customer support is quick and always helpful.

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: What u like most is how simple this system is to use. Especially being new to this system very easy and quick to learn and use. Also if I have any question the customer suppression is outstanding with the knowledge that give and I like that they follow up with on each case to make sure your problem is solved.

Overall: how user friendly it is and customer support.

Unleashed support is exceptional with the team going to all lengths to resolve issues and queries.

Oct 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Unleashed is logical in its use and the design means it is easy to find everything. It has the functionality to cover most business operations. The pricing is good and I like that Premium Support is required for just four months. Most clients have their operational queries sorted by then. It provides clear and concise information about product sales. The integration with Shopify saves so much time as orders don't need to be manually entered. This is a great feature with businesses moving more online.

Cons: The removal of negative inventory. Most clients require this feature even if just to overcome timing of getting new stock arrivals recorded. It's somewhat inflexible when purchase orders have been placed and invoice arrives with a different purchase price. The item prices cannot be amended. The Dashboard sales figure is based on sales order completion date rather than sales order actual date. This creates a discrepancy in sales between Unleashed and Xero.

The best upgrade!

Oct 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Unleashed was a much needed upgrade from the spreadsheets we were using. It helped us having clear and organised information, available to anyone in the organisation and in real time. The time we used to spend processing orders, organising production and sales has been drastically cut without quality lost.
The support has always been impeccable and useful answers and tips would come in an email within an hour. The team is always improving and that's what made us choose the

Cons: The interface is clear but it could be a bit more visual, especially in the dashboard. It would be nice to see the smartphone add to get more features.

Very easy to learn and operate.

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I can login to it anywhere and carry on business, it as easy as finding a computer and getting to work.

Overall: Much easier to operate our business, always up to date as it is live online.

Excellent Customer Care

Oct 01, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Fantastic Customer Care who really helped us set up the platform, it all seemed quite complicated at first but Ivan in customer support ran us through set by step and but any queries to rest!

Cons: There are various format issues that prevent ease of upload and the guides for such uploads do not specify or clearly navigate through such issues.

Excellent after sales and customer support, made my life so much simpler

Sep 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The flexibility it provides to a manufacturing / warehousing business is amazing. Everything from bills of material to sales orders runs seemlessly.

Cons: no cons really as any items required have been updated in the system. just waiting to see if a bespoke report generator is going to be introduced in time where we pick our own fields to report on.

Excellent

Sep 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Unleashed looks really simple and clean on the dashboard area, but it actually covers all relevant functions from the very beginning steps of a business (Quote & purchase) to the final steps (Sales & returns). Every single functions are handy and easy to learn. The "Support" page are clear and helpful with both written and video instructions. Also, I have to say that the support team are highly experienced and helpful, problems and questions are able to solved effectively.

Cons: When entering the delivery address in a sales order, we have "address line 1 & 2" and "suburb" column. The address can be seen clearly on the invoice, but always missing the "suburb" area in the "packing list". For example, I enter "20 Starr Avenue" in "Address Line 1" and "North Plympton" in "Suburb" and leave the "Address Line 2" blank, it will only show "20 Starr Avenue" on the "Formal Packing List" with no suburb underneath. But the suburb will finally be seen on the Invoice. However, if I enter "North Plympton" in both "Address Line 2" and "Suburb", it can be seen on the Packing list, but will appear twice on the Invoice. It seems the only solution is to leave the "Suburb" area blank and always put the suburb name into the "Address Line 2"....Then, the "Suburb" column will turn out to be really useless.

Unleashed looks good and is very easy to use.

Sep 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I can't comment on customer support as I haven't had to use it yet. I didn't pay for it so can't comment on value for money but I would recommend it so far.

Cons: Unleashed is so nice to use that I haven't come across any negatives yet so I can't comment on this.

Overall: Very easy to use.

I find using Unleashed easy and user friendly. It generally works well when integrating with xero

Sep 26, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the multi warehouse option and also being able to put in a special price for a certain customer. Very useful.

Cons: I least like not being able to change anything once an order has been completed. I wish you could batch complete several orders that are parked/placed but not completed.

Overall: Inventory control is the biggest plus for us .

Works very well for our business

Sep 13, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: We have been using Unleashed for over 5 years now. After a slow start, it has improved incredibly. Progressively new features and flexibility have been added which has meant that it now meets virtually all our inventory management, order processing and production needs.

Cons: The integration with Xero is very good but not perfect if wanting to use Xero invoicing and not Unleashed invoicing.

Really like the platform and workflow. Huge upgrade from past software and no server to maintain!

Sep 05, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Workflow steps when processing an order. As a distribution based company the ability to assemble and disassemble parts is a big advantage. Overall inventory management performance. Integration from Shopify then to Quickbooks.

Cons: There is a slight learning curve, but plenty of written instructions and videos to assist.
Only able to have [1] vendor contact.
Sales and purchase tax can be complicated to set up and intregrate.

Great customer support

Sep 01, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We have recently worked through a stock adjustment issue with Ivan. It took several emails back and forth but we got there in the end. Ivan was great, following the issue through with us to a satisfactory result.

Cons: Unleashed is quite pricey. Also it lags at times which can be frustrating. It would be great to be able to log emails sent to customers and suppliers (in the same way Xero does in HIstory).

As we have a lot of variables, Unleashed has made it easy to manage our manufacturing inventory.

Aug 31, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: Love the disassemblies, this is great for if you order differently to how you supply. The bill of materials, work well. Despite how much infomration you plug into the software initially, it has great capacity to hold all fo this. Love the search function. Auto assembling is great, we just have to be aware the affect this can have on the stock levels. How you can have other warehouses - works well for stock we have on consignment.

Cons: Wish it could pull through products you are low on for purchases from particular supplier. Can be too easy to complete things, sometimes i wish you could change orders back to placed.

Overall: We can process orders with ease, all our products have their own product code, manufacture, dispatch, invoice all in the one system. Integrates with our accounting system Xero. Set up customer specifc pricing/discounts. Pull great reports. Can see what stock you have on hand very easily.

No stress and happy to use this system always and put others on to it for the ease of their business

Aug 30, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Has what I need when placing orders for my customers has the little functions I love and the fact its so easy and if I'm unsure I have videos to watch straight away to help. Does the hard work for me

Cons: No are to put blind notes in customers orders so we can see what was said when things are on back order and you can print the invoice without having to delete previous things said. The biggest thing id like to see in this system. Notes are very important and we like to keep them not remove once stock is in.

I would highly recommend this for your inventory and business needs

Aug 29, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The web based interface is not only easy to use, but practical. Other SAP's I have used you are limited to the computer it is loaded to, however this is able to be used on any device, wherever you are.
It is easy to use all the features, and if you have any issues their support team are both helpful and quick to respond.

Cons: The only function so far I would like changed is there is no option to do a stocktake on items with a quantity of zero. When doing a stock count it only shows you the parts within your search parameters that has an on hand value over 0, which makes doing stocktake counts slightly more difficult.

Overall: The easy to use interface is the best benefit I have gotten from this software

Very rigid, not flexible

Aug 29, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: Very Cheap, this is something that we can use without breaking the bank. In order to get all the functionality we need without spending too much, we went with unleashed.

Cons: Too rigid, not flexible enough to fit our needs. We need to be able to scan in inventory and have scanning technology work through the entire IMS, but this system doesn't allow that.

Overall is an easy program but needs to have few more options to do more things.

Aug 29, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: User friendly, good layout and easy to follow up. I like that you can see information of the product when you put the cursor on top of the product. (this would be nice if you can do it in the View products page)

Cons: Report of stock on hand or backorder stock or for products for certain suppliers. Calendar to select or set up a promotion expiry date. You also should be able to delete an order you don't want or was a mistake.

Setting up business in the UK with Unleashed

Aug 23, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use software and excellent support from the team, I am based in the UK and able to receive customer support 4 days a week from NZ. Team are really helpful in setting up and able to answer all my queries.

Cons: I would like to be able to pull more customized report on products, but the team have said we can work on building this for our business which is great.

Unleashed is ideally suited for our needs.

Aug 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We selected Unleashed because it's the kind of ultimately customizeable ERP system that we were looking for. The API is outstanding. The UI is clean, intuitive, and highly functional. And...the reporting features are solid. Unleashed it just plain works as it should.

Cons: The only con that I can think of is there isn't a way to programmatically cancel/delete sales orders. Hopefully, this will be in their next release.

We've enjoyed our experience using Unleashed, we are excited to see what the software will bring

Aug 11, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: We are using the software in a different way to which it should be used for. At Milexa we print wallpaper digitally. For us Unleashed acts as a 'print list' which is used daily. It has brought us an organised solution to the way we print, allowing our previous issues to be eradicated. The ease of the software has been really helpful and is purely the reason we chose Unleashed. We are now hoping to start using it for stock, giving accurate stock count etc.

Cons: We have only one negative and it is more so because we are using Unleashed differently. We work from 'parked' 'placed' 'completed' sections etc, however we would either love to have more tabs / be able to name these ourselves

Overall: We have managed to eradicate all of our previous issues before using the software. Very happy!

Easy and simple to use.

Aug 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Implementation was pretty simple. We were able to integrate with our accounting system. We needed to add another 3rd party to successfully integrate with Shopify.

Cons: The inability to integrate directly with UPS and the lack of automated emails to customers upon shipment.

It has made life so much easier!

Aug 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ability to extract data easily
Integrations with Xero & Shopify
Knowing the true landed cost of your products at the point of sale

Cons: Inability to add the cost of distribution onto a sale to know how it's affected margin
Lack of selection of Xero chart of accounts codes for stock journals

Overall: Increased levels of data
Stock management
Batch Tracking

Very intuitive and fun to use

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Integrates well with xero. Similar approach to xero so easy to use. Reporting very easy and intuitive

Cons: Serial number tracking not as easy as hoped for. Serial number history would be great. Tracking our 20,000 unit serial numbers is not easy

Value for money

Aug 07, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Great package for small businesses . Feature to set customer pricing is a great. Customer support is also good.

Cons: Docu design and reporting filters need to be able to be selected individually. Customer to have the option to select the dashboard.

Overall: Manage the sales in an efficient way.

Powerful simplicity

Aug 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: it does 99.9% of what we need, and isn¿t burdened with bloated systems that we don¿t. The customer service is literally the best I have ever received. Anywhere.

Cons: The one thing I would like is to be able to select multiple Product Groups for a product. That¿s pretty much it!

Very helpful when I have asked questions, easy software

Aug 06, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: It is online so don't have to be at one computer. Costing is fairly cheap so for small businesses like myself I can afford the costs.

Cons: You can't add one service unless you upgrade the whole package, this can be a costly exercise if like me you are a small business and don't need all of the other added extras but only want one option etc.

Overall: The keeping of accurate records for inventory has helped a huge amount.

I could use a few more user friendly options for customer returns. And credits.

Aug 04, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The amount of info you can plug in for products and the ease of reporting. The reports are detailed and easy to sort and use.

Cons: Credits and returns functions. I have a hard time using these correctly. Or understanding maybe.

Overall: Tracking Serial Numbers, reporting, invoicing and PO and SO creations.

Great software for general day to day operations

Aug 04, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: cloud based system, easy to use and complete dashboard in you face on a daily basis. Easy to train staff on how to use the software as it's intuitive. Love the help desk support and normally resolve a problem within a day.

Cons: Reporting... There are some reports that I need out of the system where I can't get the information required unless I create a number of reports and then spend hours merging them. It would be good to have some sort of report writer to be able to do the reports that aren't in the standard list. Backorder releases... this is a time consuming exercise if you have multiple BO for the same product. My dream would be a routine to run a back order release and select the orders to release and create the delivery dockets.
Invoices...we require the ability to provide our terms and conditions as a separate attachment with the invoice. Currently you can't do this from the system, it means we have to save the invoice and send via normal email which defeats the purpose of being able to email from the system.

Overall: Bought our invoicing and stock system together so it saved double handling. We just need to implement Zero software to enable it to be fully streamlined.

Easy flow from making invoices to exporting customer contacts.

Aug 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The simplicity of the program and how smooth it is to flow from one section to another, and easy to use.

Cons: Don't have one yet, if i could think of one it would be that when i email customers through the system it sends it via one address which isn't my personal one so sometimes i have to wait for my head office to send me a response from a customer.

Overall: Not much myself but head office get a lot out of it as they use Xero with it so it works well that the two programs are compatible with each other.

Generally good product.

Aug 03, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Stock valuation report is good. Stock history is good. Sales and margins reports are good. The view products window is clear.

Cons: No ability to enter flashing messages on items on the View Products window ie "Warning. Item to become redundant. Do not reorder"

Overall: Stock information

Ease of use, brilliant for manufacturing firms.

Aug 03, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ease of changing from a quote, to an order and finally completing with an invoice.
Always getting adapted and new features added :)

Cons: Some features were confusing for me initially, like the stock transfer/adjustments. And the search function of customers only works if you spell everything exactly right and have the right capitals/lower case.

Fantastic customer support at all times; a lot of help at the integration stage; pretty easy to use

Aug 03, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The fact that if you are an inputter, it is user friendly and intuitive; integrates with Xero; great customer support

Cons: Not being able to select the date of a stock adjustment or the date at which stock is received is really unhelpful. All of our warehouses are remote so it takes at least 2 days for the results of stock counts leading to adjustments being posted, by which time month end has passed. Same applies regarding the notification of incoming stock. It is a bit too "real time" for me!

Overall: Has revolutionised our inventory management as Xero was totally inadequate for a manufacturing company

Excellent cloud based inventory software

Aug 03, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use and love the costing part in purchase orders. recent update allows to add cost after the items has been received into the inventory.
Easily Integrate with Xero and Magento..
The mobile app is handy when you are on the road.
Very good production module for manufactures and distributors

Cons: Reporting not that good including the layout......
Mobile app is very basic and needs improvement...

Time saver. Money saver. Life saver.

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Being able to see my sales at a glance and the margins on those and having a much clearer idea of what's in stock has been extremely useful! Far better than my previous system! We used excel before and it was taking up tons of time recording what stock went out/came in and the margins on our orders across all our selling channels. Unleashed does that all for you.

Cons: I've been using unleashed for 3 months and so still finding my way, I've no criticisms at the moment. Like any new software it takes a few days (for me anyway) to get your head around how it works but they team there were really helpful with that.

Does what we need it to

Jul 24, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Greater visibility around stock control and sales. Great support from the helpdesk. Friendly and prompt.

Cons: Took a bit of thinking to set up but the help tools are good. Can be expensive for a small business with multiple users.

Fast customer service!!

Jun 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Been using Unleashed a few years now, Love the speed at which customer support helps, dealt with one of the customer representative today and he solved the problem instanty, and fast. He da man!!!!

Cons: Taking the time to learn it lol but customer support is great when you just cant nut it out. their online help is great though. think the only thing i would suggest is being able to alter invoices after they are completed.

Fantastic customer service and a great product

Jun 16, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: The inventory management is easy to use especially throughout multiple warehouse locations Creating and processing an order from quote to dispatch to invoice is simple and relatively straightforward There are too many beneficial aspects to mention here!

Cons: Certain specific tasks can be more complicated than necessary though this is nit picking! The app however is not anywhere near as usable as it should be though as a tool for basic reference to inventory levels and price tiers, it does the job very well!

Off the shelf - Comprehensive but a bit expensive

Jun 08, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: We have a basic version: a month for 3 users. We don't use all the functionality of the package so perhaps I'm being a tad harsh with 3 stars, but we still have to pay.

Pros: Easy(ish) to setup. It has Clear menus and integrates with other software(we use Magento - Unleashed - Xero). The Dashboard seems good.

Cons: The integration to Xero is a bit clunky. It doesn't take across notes on a product, so our Xero invoices often need to be manually adjusted, which is not the point of integrated packages. Well known problem throughout the forums, but no solution as yet.

A superior inventory management system! Hard to go past it as one of the first options to clients.

Jun 06, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Provides the power and sophistication clients need with the flexibility and mobility of a cloud based product. It is ever-evolving and being developed with great new enhancements - an important feature when considering making the jump across to Unleashed.

Overall: Remote access and integration to shared cloud ledgers - a must for our clients

save lots of time with this software. very easy to use.

Jun 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: well i won't use most word only because i just love this software overall.
much easy to put all the data into it. Also very easy to get reports every month.

Cons: very hard to do stock-take with other software but very easy with unleashed end of the month.
also you can find your purchases and selling items easily.

Overall: first of all time & money.

We are a steel manufacturing business using Unleashed on a daily basis.

Jun 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The ease of use, the reporting and the constant progression of the software. We also like that the interface through from quoting to invoicing is the same.

Cons: Exporting .csv files that don't seem to be compatible to Windows and Mac operating systems. We struggle on both the export and importing of files.

Generally a good product

Jun 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use and good functionality. Unleashed has kept evolving. However, this evolution needs to continue as some of the features and logistics support and pricing are not as comprehensive as other programs.

Cons: Could have more flexibility like XERO has! Some of the features and logistics support and pricing are not as comprehensive as other programs.

Useful and compatible

Jun 04, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Unleashed has been a very important part of our business since we started. We use Unleashed for our manufacturing, IM and sales. It is a vital part of the ease of ordering our ingredients and packaging, manufacturing our drinks, managing our inventory, monitoring our cost of good sold and invoicing our customers. It does this seamlessly and interacts with our Xero system seamlessly - too easy.

Cons: A bit slow in operation, especially compared to invoicing system Xero. We're also looking forward to new developments from unleashed

Overall: Ease of use, reliability, ease to introduce to new employees, functionality, value for money and numerous other attributes.

Overall very easy to use and natural progressions through each step

Jun 02, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: the ease of quoting and sending out via email to customers and since the addition of cloning this is even better

Cons: For me the product searches seem a fractured and require various configurations of the code to located the item

Overall: The ease of which we can search product history for costs, landed cost and margins.

the service is good but I was so disappointed that they double the price of it.

Jun 02, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The easy features but yet powerful to see profit, landing cost and so on. Of course the cloud features, also printing template were very good

Cons: Too expensive. Too slow in reloading pages, and customer service too weird. I complained for the price increase, they told me they could not do anything.. so I unsubscribe and started migrating to a new system and only then, they offer me a 50% discount forever... what a waste of time.

Overall: you can manage your inventory and sales from everywhere

I like the software but we need more features - listed below.

Jun 02, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's cloud based and readily accessible. Reports are great as well. Gives you a good take on sales & purchasing history.

Cons: You guys need to make a full functional app for ipad & have a CRM other than Salesofrce to integrate to the program. My stock levels are also continually out &

Users for over five years. Our growth has been supported by superb scalability and enriched features

Jun 02, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: API integration directly with leading accounting platforms and CMS.

Powerful search functionality.

Ability to customise and fine-tune everything as desired.

Simple things like bulk updates through CSV files.

Cons: Can be slow to use. Not all of this is due to the performance of Unleashed, as local internet capability may be a factor. Though there could be speed improvements.

Reporting is good but not great, though I know this is currently being addressed.

Reconciliation between accounting software and Unleashed can be tricky, though this is more an internal issue.

API connection can falter, though this can be managed easily from within Unleashed (for Xero).

Overall: Great inventory management and integration.

We have been using Unleashed for 7 years now because of its simplicity.

Jun 02, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is simple to use and improvements are rolled out regularly. Unleashed allows us to focus on the business rather than inventory management.

Cons: No real cons. We would like to utilise the barcode feature but it doesn't work with our assembly process. I would quite like the app in Android too.

Excellent software helped to streamline our process's

Jun 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The manufacture / assembley function and the api conenecting to other programs is great allowing us to track our stock easily so we are able to manage the replenishment more effectively

Cons: We have to buy different products all the time which is a one off and it's a lengthy process to add this detail each time rather than being able to manually input a line for picking and packing purpose

Generally works well but a bit slow at times even now we have a very fast internet connection.

May 28, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use I assume it is value but do not know the cost.

Allows you to invoice without stock being in system

Cons: Drop down lists too short should have more in the lists and a scroll feature always not just sometimes. this makes it very slow to check stock as you need to use the arrows on the stck card to scroll instead of the drop down at the search bar.

Limited search of client database

Product Comments section is in a column- would be better if you could type a line of comment across the page as per the product description. not a 9 character line 10 lines long in the column looks unprofessional on quotes and wastes lots of paper.

Overall: See previous comments

Setup is critical for successful daily processing & reporting in Unleashed

May 25, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use. Has good costing of products. Works with our accounting software.
Provided time is spent in the initial setup, this program works very well on a daily basis for all of our team.

Cons: Layout of reporting could be better and understand you can manipulate most of this to suit what your requirements are.

Overall: Easy to use for our staff for processing daily sales invoices. We then also generate a daily sales report showing products shipped to each market. Good process to implement all costs for those parts used to create a finished product. This then gives us great costing for our products.

As a package -- great, easy to use.

May 25, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The package is easy to use. From product creation, assigning cost and selling prices to keeping an eye on the profit margin while invoicing. i also like the recent release to change the product codes.

Cons: It cannot handle backorders. We do not have the liberty to format reports that we need.
And we cannot link our branch via Unleashed. We use third party to integrate our head office with our branches.

Overall: Assigning the various profit margins (price tier) for our different branches.

Since buying our company 3 years ago this tool has been very beneficial

May 25, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
1 / 5
Value for Money

Pros: We love the inventory management and the ease of use. Being able to adjust for damage and warranties is something which assists us during the year and makes our auditing easier.

Cons: not being able to change a sale once its been dispatched/completed.

Also on the pricing options, i dont like the fact that as a legacy customer we have not been automatically given all of the new user rights at our original price level. If you release new features (Iphone app access) i would have thought we would have been given access to it, regardless of you changing your pricing levels. It doesn't show that you appreciate our ongoing business nor does it show you are supporting our growth.

Good, but needs improvements

May 25, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use and connectivity with xero is good. Navigation with side bar. Exporting report formats.

Cons: Some of the data links between it and xero. Ie should have gross sales and discount linked to xero. Not being able to add freight or other to purchase orders after they are receipted is a big flaw. Needs alerts for export failures. Being able to add additional components to a completed assembly would be a big bit for us. Customizable reports should be your next big project.

Very happy

May 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simple. Links to Xero . Support is good and basically the product does what it should. Overall very happy

Cons: App should be available to all users not premium. Remove and redo for completed inv or purchases would e helpful

Overall: Lots

we are very happy with unleashed, thank you.

May 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love that we can see all of orders for each client separately as well as whats to ship. We love the inventory tracking and the dashboard which is easy to navigate.

Cons: Sometimes when entering a persons email in the contact file.. a box say you must enter a correct email.. this happens a bit which is strange as never did initially for first year. Now in April & May its happened.. I wish that when placing an order, it would PULL into that order (for the ONLINE VIEWING ONLY) the stores email and phone number PARTICULARLY for each separate SHIPPING to address as that is often different people if a store has numerous shops... as would be great to have at a glance in case we need to contact them as looking at order. Their info DOES print on actual paper order but not on screen on computer. When printing an order we would like to see if you can do this.. Can there be a faster way than manually moving a ski for instance if we order EDP2001 and then other items.. then another EDP2003 we have to manually one line at a time up. so that its easy for pick and pack.. is there a faster way we can sort it.? Thank you so much.

Overall: The benefits allowed us to Completely all be on top of Inventory management, as we have a component based business (beauty products that we assemble we can see when we need to re order easily) The fact is can work with XERO easily our accounting system. We really like it and saves us valuable time we can spend on customer service and sales..

Discovering Unleashed for inventory management made me believe in true love.

May 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Intuitive interface. Extremely useful assembly / bill of materials support -- better than any competing software that I am aware of. Good integration support.

For years, our company searched for an inventory management software that could integrate with our ecommerce, bick-and-mortar point of sale, and accounting softwares as well as support the inventory processes of light manufacturing. Unleashed surprised us by offering all of this. Since switching from another brand-name SAAS IM system, we haven't looked back.

Cons: Support is helpful, however we've had one issue with an integration that took a fairly long time to resolve. A native Woo Commerce integration would be nice, as would integrated barcode printing capabilities.

Unleashed has given us the ability to manage our manufacturing business while tripling its size.

May 25, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Continual improvements. Intelligent UI. The interface keeps getting better and the features are well thought out.

Cons: Could be more movbile friendly, especially on small devices. This would allow me to work from almost anywhere.

UNLEASHED NOT FIT FOR REAL TIME INTEGRATION TO VEND HQ

May 18, 2017
1/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Cons: We've been using Unleashed at one of my clients for the past year. The client have four retail shops running Vend that integrates through to Unleashed. Although the functionality in the software is quite good (not as user friendly as DEAR INVENTORY), the support is really pathetic. We are struggling now for more than a week with data that is not pulling through from VEND. The support team cannot give any substantive feedback. I phoned them, paid an extra fee per month for "PRIORITY SUPPORT" to just get hold of somebody after nobody replied on my emailed support requests. That also did not help. There is no need to pay extra for NO EXTRA SUPPORT. I would not recommend Unleashed for use in ANY environment where there integration to VEND is needed. The integration between Dear Inventory and Vend is much more sophisticated and it does not have breakdowns like Unleashed.

Keeping track of serialized inventory is easy now.

Apr 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We had to start keeping detailed inventory about 18 months ago including serial numbers for a large vendor project we have and the spreadsheet shuffle was not helping.

Our company is required to keep the vendor pushed inventory segregated for some products configured for specific downstream locations. Other electronic products we receive have short warranty reclamation periods which cover unseen damage that may have occurred during shipping and delivery. So operating on FIFO in the past was very time consuming and some times just guess work.

After a bunch of searching and trials we selected Unleashed and since that time quarterly inventory counts are quick, easy and right every time.

Unleashed Software has saved us hundreds of hours of time and countless days of head scratching wondering which of our storage locations had some site specific equipment and when it was delivered or installed.

I'd recommend unleashed to any business owner that wants to have a granular drill down to their inventory or in our case the vendors materials we are responsible for.

Unleashed Software

Apr 10, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The support.
Ease of use.
Learning & Training resources

Cons: Integration with Xero could be improved to be more reliable.

Overall: I installed Unleashed Software in 2015. It has been a big improvement on our last software program because:
- it is easy to learn
- it is easy to use
- the support team are all experts and can answer even the hardest questions in a comprehensive manner
- the reporting is good
- the documents are easily customisable (i.e. purchase orders, sales invoices, picking lists, etc.)
If you are looking for a comprehensive sales, order, and inventory management go with this system.
Anyone who has had to manage a software system will often tell you that the support team is often the key to good or bad results. And on this front I have not met a better support team than Unleashed Software

Recommendations to other buyers: Keep an eye on your integration panel and you should be able to ensure problems are quickly solved if they arise.

Unleashed software

Apr 04, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Great software, perfect for wholesale and retail industry with all you need to manage your inventory, easy to use with accurate reporting, customer service is great and my point of contact help me get all set up right from the start

Pros: Everything about it is great can't fault it

Cons: nothing really it requires a little training but what doesn't

Recommendations to other buyers: Use it

Good and getting better.

Apr 03, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: After several years waiting for MYOB to update their outdated software we decided to try Unleashed and haven't looked back. We really value the regular software updates and support which moving forward gives us a lot of confidence in the product.

JK's review of Unleashed

Apr 02, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, exporting and reporting features.

Cons: Order allocations should only activate when orders are PLACED. In Parked status, orders should not allocate. Once orders are Placed, the system should allow users to Place further orders if insufficient available inventory. In reporting, for example, users should be allowed to select a combination of warehouses to filter data

Overall: I have worked for numerous multi national businesses including Foster's, Mattel and General Mills. Unleashed is by far the best inventory tool I have experienced. It is easy to use, offers dynamic reporting features and the online support is excellent! Like anything, it can be improved further and would love to share my ideas with the team.

Recommendations to other buyers: I have listed my 2 issues above.

Review from a manufacturing perspective

Mar 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We are a small manufacturer of artisanal toffee products. Our production requires meticulous traceability of inventory and lots. We have used Unleashed for several years and seen it fit all of our needs from a manufacturing standpoint. The cloud based software is intuitive (therefore easy to train) and covers many gaps that we previously had in our process. The implementation exceeded expectations and support team did as well. In particular Jared was an outstanding representative of this company.

Unleashed is great for business

Mar 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Cloud based, instant and easy to use.

Cons: I think all computers programs have issues but nothing with Unleashed is a major issue.

Overall: We switched to Unleashed almost three years ago and it makes our work flow so much better. The cloud based ability to be able to use it any where anytime is brilliant. The purchasing features including landed cost gives us a true indication of cost all live.

Recommendations to other buyers: When changing over allow a lot more time than you think it will take as with new program it takes a while to find the short cuts.

Simplicity

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Comments: I have been using Unleashed in our national furniture wholesale business for 6 years. The ability to manage multiple warehouses, international currencies and invoices is seamless. Our team find the simplicity of use and Intergration to our Xero accounting package a huge competitive advantage. This had enabled us to grow our business with minimal resources as the reporting functions allows us to stay on top of the business.

A complex process made easy.

Mar 23, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use.

Cons: Completion of sales order/quote acceptance through to Packing Slip is a bit more difficult than it could be.

Overall: Our business imports and sells a large range of products with many variations within similar or same categories. Inventory management is a 'sink or swim' function for our business from correct sales processess, through stock deliveries and stock take processess. A customer that receives the wrong product is an unhappy customer in a competitive marketplace. Unleashed has allowed us to swim (ahead of our competitors).

Amazing Software

Mar 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Unleashed works wonders for our company! It is very easy to use and does everything we need it to do. This software has made our business a lot more efficient having that you can access your account from anywhere at anytime on any device, we can also complete all accounting tasks faster and in turn keep all of our clients happy on a daily basis.

Effective and Easy

Mar 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We can use from all different locations.

Cons: It can be slow from time to time.

Overall: Unleashed is very easy to use,fast ,effective and simple.
I can use unleashed while I am out,share with staff,enter orders.this is working well for our company.

Recommendations to other buyers: No

Functional, quick and reliable

Mar 21, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Having used Unleashed for a number of years I can say it has been a smooth experience with no problems to mention. There are a few things that can and will be improved as new additions to functionality are being released constantly. Overall I would definitely recommend it.

Single user, One man band

Mar 20, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: 99.5% happy

Cons: poor mobile app

Overall: We use Unleashed as a "one man band" setup.
99% I am very happy with Unleashed, the only thing I wish most would be a mobile app you can do very thing for a sale to be sold.
sales order
shippment
invoice
and pushed to Xero

ARRANGING PRINTING

Mar 20, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Theres is one thing i would like to see.
When printing a invoice and packing slip i would like one button to push for this action.
Instead of going though all the individual bottons as i think this is a huge time waster.

Simple solutions

Mar 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to navigate and use. Features like BOM really ensure accurate margin indicators.

Cons: Stop credit feature is manual - would be nice to see it talk to Xero more.

Overall: Having used Unleashed for a couple of years now, I've really come to like the system. I personally find it very easy to navigate and use. There are a couple of features we would like to see implemented - quantity price breaks within a product and maybe even if a quote is accepted, that special price is then assigned to the customer. Apart from that, it's very hard to fault the system and the support provided.

Simple and To the Point!

Mar 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple and easy to use with neat UI.

Cons: Funny things going on with mathematical calculation. Eg. residual value, stock transfer issue.

Overall: Start with a very basic one. Simple use of a WMS to support inbound, storage, and outbound. Easy to use, and quite easy to train ourselves. If I may give one suggestion, I think it's good to have 1 video that train a new user on full function using all features. It's then up to the new user which feature he/she will/won't use.

Recommendations to other buyers: Full feature video training. I will then decide which one I'm going to use.

cee gee industries T/A plankwall feedback

Mar 19, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: user friendly

Cons: lots of clicking of the computer mouse

Overall: its working well for our small company. User friendly, connects straight to our accounting software which is xero great

Recommendations to other buyers: nope

User Friendly

Mar 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Im new to this type of resource.
I found it very easy to utilise.

The historical graphing is a great tool for "at a glance" tracking and sales monitoring"

Great Inventory management tool

Mar 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been using unleashed now for many years and over the years they have been improving the system quite significantly. In particular serial number management was important to us and it allows us to track our inventory. Great system, great people, Great value..I am pleased to recommend Unleashed to anyone considering an inventory management system and unleash your potential!

Unleashed is the perfect software for our business!

Mar 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This software was made for us, it's great for managing our inventory, taking orders, working out quotes and managing margins.

It's not only great in the office, but on the go to, the App on our mobile phones mean that we can quote at meetings, take orders and manage stock levels.

It's still new to us and we have to learn more about utilising the reports, but so far we are very impressed! The customer service that runs alongside the software is so helpful, we had a couple of over the phone training sessions and then the UK based team are always on hand to answer any questions we have.

Great stock management system

Mar 02, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software keeps us completely on top of our stocks at all times. With over 100 warehouse locations it is critical for us to keep on top of our stocks, and Unleashed makes sure we can do this easily and quickly.

Cons: Nothing really, Unleashed make an effort to listen to their customers comments and if enough people say the same thing, they make changes accordingly, no real complaints.

Overall: Unleashed is a robust inventory management system. I researched all the major systems prior to choosing Unleashed. I liked the simplicity of integrating Unleashed with Xero (accounting system), and I liked the easy to use interface which Unleashed offered. Unleashed keeps us on top of our stocks at all times.

Recommendations to other buyers: Try the 14 day trial, email them with any questions you have any they will answer you.

Unleashed Power Users

Mar 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's ease of use. It's attention to detail in managing the data. It is fairly quick in accessing the data. We have thousands of records and it seems to access it all very quickly. The customer support is great too - they are always available to answer our questions.

Cons: We would like to see more integration with US shipping integrators, such as, Ship Station or similar.

Overall: We have been using Unleashed Software for the past two years and it is great. We are manufacturers of decorative throw pillows. It is very hard to find a similar system that offers Bill of Materials and the type of manufacturing understanding as there is in Unleashed. It is very easy to use but complex enough to meet all your needs. We must ship 500 orders a week and produce 1500 items a week using Unleashed and it almost always works flawlessly. When it doesn't, the Unleashed Support are quick to respond and very good at following-up. For example we had an issue with the multi-currency working as it should. Within 48-hours they had a solution and implemented for us. Even our being located in the US and their being located in New Zealand, we find working with Unleashed to be easy, reliable and a key extension of our business.
While we produce our products in the US, our customer service and bookkeeping is all done overseas. So having a secure cloud-based system is very important to us. Unleashed allows us to securely manage all aspects of the data while not minimizing the success of our overseas workers. It is also designed in such a way that our overseas workers are able to quickly pick it up and get working with minimal training. It also has complete audit control so we can always see who did what should there ever be a question.
We would recommend Unleashed to anyone. We look forward to them adding more shipping functionality so we can integrate with more US carriers in the short-term.

Recommendations to other buyers: Take the time to set everything up correctly in the beginning. It will make things easier over time.

Good Program and super easy to use

Mar 01, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: very easy to use and really easy to train new staff (2hrs max) good reporting and integrations with other programs. we integrate it with 3 other programs and the team love it.

Cons: Some of the reports would benefit with more options or the option to slice & dice more, sometimes we have to download info and do it on excel to get what we need. having said that, some of the reports we use are typically found in companies with revenue of 50m+ so most users may not have this issue.

Some Kinks, Worth the Investment

Mar 01, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Customer service, responsive feature design

Cons: Experiences lag at times.

Overall: The program is great, the customer service is better. We used Unleashed to scale our production business, and provide transparency on our core financials. The program takes some getting used to, but is worth the time spent to learn it.

Recommendations to other buyers: Use the tutorials and the trial period to experiment with the program.

Kinks To Work Out, But Well Worth The Money/Time

Mar 01, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Short review. Excellent customer service, some kinks to work out on features, great turn around time on implementation of feature updates, some learning curve but otherwise intuitive and worth the investment.

Pros: Customer service, responsive feature design, easy to start

Cons: A little clunky, slightly learning curve, sometimes lags a bit

Recommendations to other buyers: Use the trial, and tinker with it a ton, also watch the videos.

Unleashed is core to our drinks business

Mar 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Unleashed has been a very important part of our business since we started. We use Unleashed for our manufacturing, IM and sales. It is a vital part of the ease of ordering our ingredients and packaging, manufacturing our drinks, managing our inventory, monitoring our cost of good sold and invoicing our customers. It does this seemlessly and interacts with our Xero system seemlessly - too easy. We use Unleashed in New Zealand and the UK. Recently we've been able to use the Unleashed mobile app to support our sales.

Pros: Ease of use, reliability, ease to introduce to new employees, functionality, value for money and numerous other attributes.

Cons: We're looking forward to new developments from unleashed

Making our lives easier and more productive

Feb 27, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Unleashed made it so much easier for us to do away with the 5 different spreadsheets and allowed us to accuratelt manage our complex supply chain and importantly free up a lot of my time. When mixed with Xero I feel very confident in the financial and management reports we produce. We're much more productive as a business because of it.

Cons: Although the software does well at adapting to the majority of our business needs there are a few requirements that we don't have a good work around for. Mainly, we sell our beer in our own kegs that we need to keep track of. There is no easy way of keeping track of which kegs go to which customer and also when they have been returned.

Unleashed is Amazing

Feb 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The transparency and traceability I have with Unleashed is amazing. I can see live exactly how much stock I have on hand, who is roasting what coffee when and for who.

Recommendations to other buyers: The transparency and traceability I have with Unleashed is amazing. I can see live exactly how much stock I have on hand, who is roasting what coffee when and for who.

Unleashed - The Software For You!

Feb 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Batch tracking, assembling products, disassembling products, integration with xero.

Cons: just needs a few more price tiers

Overall: I use Unleashed daily, and it's so easy to process orders, assemble products, disassemble products and build bill of materials. It also integrates with xero our accounting software so that's a huge bonus. The batch tracking function is also the bees knees!

Perfect for Fashion

Feb 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Connection with Xero, Shopify and Unleashed is great

Cons: No connection with Zapier

Overall: I've been using Unleashed for over 3 years now in my company and it helps me track perfectly the costs of all products in inventory. Once our shipping is always different, I'm able to track how much that product really cost to us. This way, we always have a 100% accurate margin.

Recommendations to other buyers: I've tried 4 other apps and no other is compared to Unleashed. Definitely worth a try.

Great Product

Feb 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: An easy to use software that we use anywhere, my office is wherever my phone or tablet will work.

Pros: Simple

Cons: A little bit expensive