Who Uses This Software?

Any company that is looking to move to the cloud to gain a competitive advantage by streamlining processes and gaining visibility through the entire supply, manufacturing and sales process.


Average Ratings

213 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/month
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Unleashed Software
  • www.unleashedsoftware.com/
  • Founded 2009
  • New Zealand

About Unleashed

Unleashed Software provides a powerful cloud-based platform for all your inventory management needs. Unleashed allows you to easily and accurately track stock in real-time across various locations. Get visibility on all inventory management processes and transactions across warehouses globally. With such dynamic inventory information, you are able to make better data-driven business decisions. Unleashed also integrates with various eCommerce softwares to provide a holistic business solution.


Unleashed Features

  • Catalog Management
  • Compliance Management
  • Contract Management
  • Inventory Management
  • Invoice Processing
  • PunchOut
  • Purchase Order Management
  • Requisitions & Approvals
  • Sourcing Management
  • Spend Management
  • Supplier Management

Unleashed Reviews Recently Reviewed!


I have found that Unleashed is very user friendly

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The fact that it's online and not server based, I can work from anywhere I want. It is very convenient for people who travel a lot, the phone app is also an added benefit to the programme.

Cons: Being unable to amend transactions once completed like you can in Xero, people make human erros and sometimes they need to be able to fix their mistakes. Also the fact that it allows for an invoice to be generated before the stock is depatche becomes a bit of an issue. Another thing Unleashed needs to allow more restrictions, for instance allow the admionistrator to block certain users from pulling stock from other warehouses that don't belong to them. Currently warehouses are available to anyone who is a user in the company.

Fantastic Software

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Just signed up a week ago but felt the need to review early due to the incredible customer service. Best service I've ever had from a company yet. Also, the software was easily the best out of the 5 or so alternate ones I was considering. Great intuitive UI which is important for me, and it works with Amazon, Xero, Shopify and can do Bill of Materials which ticks all the boxes for my business. Highly recommend!

Cons: You can only map one warehouse per sales channel. I may be wrong about this and there may be a workaround but this is the only con I can think of.

For the most part this is one of the easiest warehouse management system.

May 10, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: connected buttons
attaches well to Xero
Attaches well with Neto
multiple buy prices
customer price levels
no more duplicate order numbers allowed.

Cons: To easy to complete an order and can not revers the mistake
can not revers dispatched orders
can not do multiple discounts. ie. multiple buys, and overall discounts
could like to load multiple items of one range in one go. ie blue red and yellow 3 of each. without typing in each code separately.

Overall: Product & customer management control. clear warehousing reports. easy customer exports for marketing purposes.

Unleashed does a fantasic job of ensuring an accurate Inventory.

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: The fact this it is a perpetual inventory system is a must have for us. The support documentation is fantastic. Simple to transfer inventory, setup quotes, and the integration with QBO works quite well.

Cons: I can't attach documents to Sales Orders or Purchase Orders. Document Designer could be improved. Needs a direct UPS shipping integration.

Capterra-loader

A smooth on-boarding

May 04, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: On boarding was a relatively simple process. I have no experience in setting up new systems but this was smooth and if I got stuck at any point, the Unleashed on boarding team was super helpful. The support team (via email) have had a remarkably fast response time and have been great in responding to any issue I have had since! Training our small team to use the software was quick and easy and the team find it easy to use.
The unleashed software puts some barriers in place that can be annoying (e.g. need a purchase order for every purchase/need to raise a credit relating to an order) but this all leads to a super accurate inventory!
Reports showing margins and split down by sales person or department have been brilliant for tracking and reporting to directors.
The Xero Integration is wonderful and one of the main reasons we looked into using Unleashed.

Cons: A lot of our stock we buy from our sister company which means that the inventory is not 'in stock' this means we need to do a purchase order for ever sales order which is quite some extra work. Also you have to pay for phone support on my plan which I feel sometimes I just need whenI need to sort something - but we don't pay and the email support has been great so it's not a big deal! :)

Don't think about it, just do it.

May 02, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Unleashed is nothing short of amazing. We deal with importing goods from continents all over the world all batched in varying volumes, which was a total headache. We went from 15+ spreadsheets to something so slick it has greatly reduced my time needed. In fact, when I added up the time to manage the spreadsheets it totalled 248hrs per year. Learning the terminology was a bit tricky, to begin with, and with our many bulk products breaking down to smaller units it took a while to get everything into the system but with the help of the unleashed team and the training program, I have everything in the system running and I would not look back. I only wish I did it sooner. Don't think about it, just do it.

Cons: Terminology is a bit hard to figure out if you are new to this field. It would be great if there was an android based app as well! You can use the site online but its not as slick as the iphone app.

Excellent Customer Service

May 02, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The Unleashed Team is just amazing. They respond usually within the hour to queries, if not sooner. I had put forward development requests, some of which were already delivered, within ca. 3 months, which is quite good for a shared platform service. Our implementation went very smoothly thanks to the continued support of the team.

Cons: It is a platform, not your own system designed to meet your needs for 100%. But for us the benefits outweigh by far the small compromises we had to make.

Great platform that works well with Xero

Apr 28, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: One of the best of the inventory management packages available with an integration to Xero. API access is top level.

Cons: The quoting capability and batch reporting for a manufacturing business is poor. While the software includes functionality for BOM's and Assembly's, there's no way to easily quote specialist parts without building a BOM which is a bit of a waste of time.

correction of incorrect entry/set up

Apr 10, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Unleashed and particularly Camille Joy Pineda, did an amazing job today helping us out with an incorrect data entry and set up. We were under the pump big time to get some of the work ready and Unleashed, with its simple systems and support enabled us to get it all corrected and in gear.

Cons: I would like to see clear links that link for example Purchase orders to the Sales order they were created from... this creates a traceablility in our system that is excellent and related docs can be traced.

Unleashed is fundamental to our business

Apr 02, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Cloud-based, easy to use. It integrates straight into Xero (cloud-based accounting software which is awesome too). The Unleashed mobile app is good too - giving an instant look at all orders before we visit a customer. We would have died under the admin/logistics burden if we didn't have Unleashed - it allowed us to launch a new company and ramp up to annual run rate revenue in under 4 months.

Cons: It takes some work setting up the system and each new production run batch. It required a few calls with the Unleashed support team to understand how to set things up, but once done we were fine.

A sophisticated yet easy to use Inventory program that integrates well with Xero

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: - It really works.
- Ease of use, Unleashed got exporting and reporting features.
- It integrates well with Xero.
- The helpful and responsive customer support.
- It got Learning & Training resources

Cons: We're looking forward to new improvements in integration with Xero.
A couple of features need to be added but these are in the pipeline.

Overall: Unleashed indeed is on the top list of Inventory software that integrates with Xero. When we got queries from clients using Xero about a recommended inventory software, we can proudly refer to Unleashed and in many times it can meet the clients' expectation.

Best Inventory Management Software - helps us in getting our inventory under control.

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is transparent and gives me real time movement of our inventory. It is one of the best off the shelf software and generally speaking, it doesn't require much customization.

Cons: Unleashed software can improve its reporting structure. Reporting is a bit complicated especially Margin Inquiry. It gives you information based on Completed Date instead of Invoice Date / Shipped Date.

I like the way you can get reports on every product you sell.

Mar 27, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the way you can get reports on every product you sell whether it be a seatcover with or without pockets.

Cons: You can't always complete an order if the materials haven't been receipted in - this means you have to go and receipt in the offending materials so you can complete it.

Overall: We can load orders in to be made rather than loading them manually.

Easy to use and great support team.

Mar 08, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Able to build finished products from raw materials. And it can calculate the unit price of the raw materials based on as little or as much info you feed it.

Cons: The software does not have an alphabetized function for entering line items on orders. However you can reorder the line items manually, it's just time consuming.

Transformed the way we manage our manufacturing business.

Mar 07, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Very comprehensive feature list, powerful UI that is easy to use and understand, and constantly improving!

Cons: Print templates are inflexible - would prefer to have a more typical merge field style template, even though it would be more difficult to set up initially.

Good. Unleashed has certainly helped us with inventory control

Mar 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the ease of use and the fact that it is cloud based, so all our team can use it and update and sync, when needed. I also like the app that means I can access orders from my phone or my iPad, which is useful.

Cons: We dislike the inability to show batches on invoices. Also, although free tutorials can be access on line, it is difficult in that there is no call centre for users to phone up and access instant help with queries.

Capterra-loader

Excellent Product, Excellent Customer Service

Mar 05, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: its range of functionality is what really set it apart from other software packages. We needed a package that could really manage the complexity of our sales orders

Cons: i personally find it a little complex, took me a while to get my head around the all the different things to upload, would be better if it was more concise and broken down into less stages.

Help w/integration into Xero, used the chat help desk and it was very easy, fast, pleasant,convenien

Mar 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Easy to use from an accounts perspective and has the correct reports required to reconcile. Also nice to track the pricing of our inventory over time.

Cons: Not too sure as I mainly use for reporting purposes. Maybe that there isn't a sales report that combines the sales and credits together to see the net purchases for a customer or period of time.

Super nice interface, easy to use.

Mar 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the dashboard and the ability to quickly view my inventory status and costs. I tried over 8 different inventory management software programs and Unleashed came out on top every time.

Cons: I wish I could add monthly quota's and view last month sales in the dashboard. Other than that, the program is perfect.

Unleashed application is easy to navigate to understand the concept and the support staff so helpful

Feb 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Captures real time batch processing cost for my business and can also then capture and record the margin on sale per SKU to each customer type

Cons: Reports. It would be good if there were more reports relating to historical data could have more options to drill down further.

Switching to Unleashed was a fast problem free, easy process to transfer our client list & goods

Feb 27, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Unleashed had 95% of what we was looking for in a inventory control program. Very easy to use. Reports are well thought out. Easy to modify invoices and orders to our specs. Not One regret going with Unleashed software at all and is improving features ongoing.

Cons: Cannot pull up a product list with multiple items showing our selling price so takes longer to tell customers our selling price making to many clicks and backwards and forward to do a simple task.

Overall: Can work from anywhere on the go without using additional software.

Implemented as a trial, will be keeping

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: We thought we'd give this a go as we'd outgrown the software we are currently using. It's easy to set up, the support is great and the controls are fairly intuitive.

Cons: In an ideal world, it would be possible to copy all of the data from the program we're replacing into Unleashed. To be clear - we can already bring all the important bits across (clients, products etc). This is really just a niggle because I had to write something in this box.

It has been a great experience and love the integrity. Definitely recommend this for inventory

Feb 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The easy reporting and the ability to integrate with other softwares and excel.
Tracking of inventory has become very easy.

It's a easy to use and very logically designed system.

Feb 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The Unleashed is logically organized and has nearly everything to run warehouses and spare parts business.

Cons: There are few details missing to make it perfect like printing products barcoded labels or item pick&pack scanning.

Capterra-loader

Been an awesome experience on how it has made life easier.

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: This software enables us to integrate with xero which has minimised time and double tasking. Also, the allowance of having multi warehouses, serial numbers and able to transfer and track.

Cons: As a company we only use about 75% of the software due the nature of our business, but i feel there is room for improvement.

Overall: A lot of time saving.

It is a software like MYOB, you can invoice customers, draw up quotes, and has an inventory system.

Feb 08, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Very streamlined and easy to use, easy to write up quotes and search products, simply to group customer invoices and send them altogether as monthly or quarterly statements what have you.

Easy is the word id use to describe this program.

Cons: It would be nice to be able to drag and drop products when drawing up a quote for customers which would make it even easier then having to keep selecting 'Move Up' or 'Move Down'

Easy to setup and sue.

Feb 08, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
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Pros: The workflow is great making it easy to train users. I like the way you "park" sales and purchase orders. It is also easy to import data such as items, and contacts.

Cons: Many potential clients are turned away by the cost. When they compare to Xero, the cost factor often increases the client investment by 300%.

Overall: Happy clients and reseller commission. Clients who make the effort to onboard with Unleashed are never disappointed.

Capterra-loader

We've been using Unleashed now for almost 12 months and we are generally happy with our decision

Feb 08, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
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Pros: It's militant about recording data. That's a good thing. You can't "fudge" the numbers.
The interface is beautiful and a good deal of the functionality works well.
For the money it's still our pick and we are glad we made the jump.
Connects with XERO pretty much perfectly.

Cons: Documentation and higher level support, particularly when it comes to API integration.
We did eventually get there... but there's a resistance to "unleash" their higher level support staff.
There are still a number of gaping holes in some of the workflow and logic, but this is being improved upon constantly.
The speed of the system could also do with some help... which hopefully some of the new money will go towards.

Overall: True stock control and seamless invoicing integration with XERO

Capterra-loader

Overall a pleasant experience, with some minor work arounds

Feb 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The interface is intuitive for non-experienced members of the team - for example, they can easily raise sales orders and complete invoices.
From a management perspective, you can easily access reports and manipulate reports to display the data into relevant stats.
You can also export data to excel as well as import data in batches through .csv excel format files - handy for updating customer details, price lists, products etc...
There also lots of placeholders to store either, customer details, product details etc...
They have a well documented, knowledge library easily and readily available - if you are ever stuck or think you could do something quicker - their library /knoweledge/help is pretty useful.

Cons: The fact that it is a live system could be considered a con for some - as you would need to ensure that transactions such as, stock movements and sales are completed timeously, especially over month-ends.

Good WMS for our requirement

Feb 07, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Reliability has been pretty good, and the support have been quite responsive. Overall pretty good experience.

Cons: Customisation is quite lacking hence we are unable to continue using it for our requirements, but we are happy to recommend to other businesses.

Easy to use,

Feb 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Live inventory control, we can cover the invoicing and distribution under the same banner, then links with xero for financial. It is easy to grasp, and the videos and online support is excellent with very quick response from emails.

Cons: completion date is what transfers to xero, you cant back date. Want to batch print invoices per customer. There is something not correct with the integration with Xero and the figures.

The best inventory management software so far

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Cloud Based Software, so I can track my business everywhere I go, and the customise Report feature really help me to determine which report that I need.

Cons: Still overprice for the subscription, if It can lower the price, it will help a lot of small business like me.

Basic inventory management is great

Feb 05, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Stock on hand reports, ability to export reports, being able to clone invoices, good online support. Thats all I have to say about that, thank you.

Cons: Not being able to undo or change completed orders. Not being bale to pull up a full ist of contacts and addresses

Overall: Ability to create and send and manage customer orders.

Quality inventory and production mgmt application

Feb 05, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to set up through importing of templates. Very good integration, especially to Xero. Nice ease of use and easy learning curve which is standard for cloud apps these days. Very "Xero-ish" in its look and feel.

Cons: Global search across SKUs not optimised. Some sales functionality missing, such as different currency by sales order. Little ability to perform ad-hoc cost of production analytics in Excel of BI for example - other than via the API.

Site it reliable, well structured and easy to use.

Feb 05, 2018
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: It's really easy to use. The site is logical - where you don't really need much direction from others to find products, and view inventory, etc. It's very user friendly.

Cons: .

We use this daily. Overall we enjoy the service but its missing a product order projection tool

Feb 05, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: That we can easily search by product, purchase, sale, etc. It is super user friendly. It makes searching easy, it keeps things nicely organized and helps save time.

Cons: Unleashes has the info of what products are sold but it does not automatically transfer that into useful data for inventory projection. I wish it would look at the sales over the past month+ to predict what i might need in the coming weeks. The min/max feature currently on unleashed is confusing and not accurate. It seems like the data is there, we just need a tool to calculate and project.

We use Unleashed for processing of sales and inventory management.

Feb 03, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The intuitive interface provides a straight forward platform for expansion. Adding new users is quick and easy. The platform provides a good level of transparency and traceability.

Cons: The lack of native labelling capability is a major headache and it is unclear when this will be resolved. The reporting module, although very good at what it does, has some limitations on financial reporting.

User friendly and efficient customer service.

Feb 02, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Different functions all in one place - inventory, sales, purchasing, BOM management, reporting, margin review.
Quick response to requests.

Cons: Some limitations on required functions where it is still in development or not available.
Eg. discounts on quotes showing more than one decimal place.

Unleashed staff have guided me so well with the transition to Unleashed prompt service and support .

Feb 01, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use once you get to know it - practical layout - Document Designer easy to configure has everything we need in an Inventory package.

Cons: Freight on Purchase Orders not showing in the subtotal area same as an Invoice. Locking in Serial Numbers - process to change when crediting too hard or a mistake has been made. Reporting could be a little bit more flexible and on an Invoice Order Line Total should be Unit + GST confusing for customer. So far this is what I have come across otherwise I like it. Oh and the 90 Days support for a new user should be longer until feel totally comfortable maybe 120 days.

Overall: Control over our Inventory

Tried a few, BEST inventory software for SMEs, robust useful features, saves me time and money.

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Always adding new stuff.
Its not so huge its overwhelming with unused features at a cost. Has all i need and is intuitive to learn.
Lots of integrations so it can turn into a powerful component of a solid performing ERP.

Cons: Looking at what Xero offers and the price for it, i would have liked Unleashed to be a bit cheaper.
They have an Iphone app... i wish they would make one for Android.

Overall: Everything i need for a SME inventory software package.

Capterra-loader

Quick to get started, support is great fast to respond to our issues

Feb 01, 2018
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Fast to get up and running, simple to integrate with Xero account. good support and lots the easy to follow training videos

Cons: Document designer has limitations, Documents for Kits and being able to pick the kits needs some work. To be able to have kits in kits. currently only integrates with salesforce, would be good if the linked to a couple of other CRM like Zoho

Generally our experience with unleashed has been very positive. The program is very easy to use

Feb 01, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Stock and batch control is very good and easy to use. The functionality around receipting in shipments is also excellent

Cons: I find the way in which cost allocations is done to be completely illogical. I.e. shipment costs are allocated based on the value of the item, not the cubic measurement or weight of the item. While in some cases the ability to allocate shipment costs to an item, in the majority of cases costs should be allocated on cubic measurement or volume otherwise if you ship multiple items ( as we do ) of varying sizes, volumes / weights in the same shipment, the allocations are incorrect

We absolutely love Unleashed at 1 in 6 Snacks

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: My favorite feature about unleashed is that it allows for us to keep up with not only finished product inventory, but also lets us keep up with materials. Without this program, i would be lost

Cons: I wish that there was a way to set up automatic repeat orders. This would act as a reminder, and would save time.

Average

Jan 18, 2018
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Comments: Not much

Pros: Batch number tracking, Dashboard, Inventory tracking, easy to export to CSV and work in excel then....

Cons: too many manual work such as picking Batch number, etc... FIFO N/A, difficult to use multiple sizes (units, case, mastercase, etc..) Support very limited, reporting quite out of date. Overall, very basic software.

I use this software daily in my job role and find it really easy to use

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: ease of use, really easy to jump from one thing to the next , simple to find what i need and easy to make changes

Cons: when adding things to a customer ie: details,pricing etc it always goes back to page one rather than staying on the current page.

Easy of use great support video

Jan 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Keep updating the functionality /have great learning video/ quick response from the support team/ can solve problem properly

Cons: Not flexible for foreign currency exchange / can not combine multi purchase order into one bill or one sales invoice/ can not select different currency under the same customer/

The product improved with every upgrade Unleashed have created.

Jan 06, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The improvements to 'Customer Pricing' made a significant difference to the user experience. Coming away from spreadsheets for customer price records was a big step forward. Especially, being able to view all the 'Customer Pricing' on one screen.

Cons: 'Customers' still needs further improvement in some areas. For example, to be able to view an expanded view of customer orders (past and current) when using the 'Orders' tab view in 'Customers'. Currently, obtaining details of a previous order is too lengthy a process while a customer is waiting on the telephone.

Overall: On-line operation, affordable cost, reliable solid performance

Unleashed inventory and overall features enables us to save time and have an accurate inventory data

Jan 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Unleashed is a very easy to used software. The commands are simple. The procurement features from PO creation to receiving is very efficient specially in tracing the cost history and auto computation of landed cost using the purchases data. The creation of product and editing the product is very easy. The production feature is not complex and accurate .

Cons: As of the moment all things are smooth when it comes to our usage. We have been using it for quite some time and we haven't encountered any major issue. I we may suggest adding an expiration feature would make the system even helpful.

Easy to use, very responsive software. We are a growing company and this software meets our needs.

Jan 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: How logical it is to use and how quickly is speaks to Xero. Easy enough for all staff to use and enter sales giving them information to make decisions on the spot such as GP.

Cons: Some of the reporting, but due to individual organisational need I understand that not all reporting needs can be covered. Customer information and the Addresses having to enter each type and it not populating automatically. If it did populate after entering it in 1 field you could then change it if required, it wastes time having to enter it so many times.

Easy to use system ,does have some limitations, but overall a good system that keeps getting better

Jan 04, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The system is continually updated so better functions lead to better use. The online chat is quick and the answers are easy to understand. It is cost effective for a small company,

Cons: Some of the search areas are lacking. Also you can set dates when invoices from sales but not when receipting from purchases. Some push through to Xero in the wrong month if not manually changed, whereas I can set Sales to invoice on the date it happens.

The software interface is simple and easy to navigate around, without overcomplications

Dec 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The typeface, the overall design and interface. It's simple and easy to find what you need by clicking around. The control panels and drop-downs are not over-bearing or over-populated with options.

Cons: Sometimes there is a slight delay between clicking / going between activities. There are some features that we wish it had so we could do more robust things with our inventory.

fast, easy, reliable

Dec 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Unleashed is easy to use and clear format. If there are issues I have always found a fast response to tickets which are kept open until I am 100% satisfied with the outcome. Unleashed is constantly evolving steadily in a useful and good direction

Cons: My biggest issue would be with the forms in document designer. They are not as easy to manipulate as they could be, often this process takes far longer than it should for a minor fix to something as easy as the layout of a pro forma.

So relieved we found you! Super slick software, incredibly user-friendly and it works!

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Fantastic software which works instinctively as well as logically - priceless for our business which has so many prodcuts and stockists. Help guys are great and have patience of saints! Love the team.

Cons: Editing templates can be a bit tricky but we are getting used to it! No issues overall, which is amazing in this world of over-priced under-serviced generic inventory software companies!

Overall: Management of all our warehouses. Variants super easy to create. Userfriendly with Shopify.

A good system, support is very good

Dec 04, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use. I like the fact that there is continual improvement, some of the new functions have been really useful.

Cons: Some purchasing functions could be improved, reports are not particularly flexible - it would be nice to have a report generator.

Overall: Stock management, control of production.

The best experience with inventory software

Nov 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As someone who worked in software for a decade I can vouch for this product as both a developer and end user. It's fantastic, easy on the eye (VERY important) and constantly being improved. The support, the ease of use and the staff are all fantastic. Such a brilliant company with great customer service. Thanks especially to Kyle who articulated the benefits of the software vs the competition clearly. It was an easy decision after that.

Cons: The set up is always labourious for any product. We're still trying to apply certain scenarios to the product to understand how we'd use it to its best potential, but this is no reflection on the team. As organic food producers our process is quite different to many other companies.

It does everything we need and more!

Nov 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: After trialing a number of Inventory systems, I decided on Unleashed. It was perfectly suited to our business model as we needed multiple warehouses, the ability to create a bill of materials, assemble products and work in multi-currencies, oh and with the simple integration with Xero it was a definite winner! I'd initially signed up for a trail version of Unleashed just to see if it really did do what it said it could do. I was impressed. One of the Sales Execs at Unleashed was always on hand during our trial - nothing was ever too much trouble. After 2 weeks of thoroughly testing the trial version, we subscribed to a Medium User Plan. The API integration with Xero was so unbelievably easy. Online Support is great, to date we have only had to raise two Support tickets to query a CSV import and from logging the ticket to a resolution that was less than one hour! I cannot thank him and the Support team at Unleashed enough. The software is intuitive and extremely user-friendly - I even declined one of their Onboarding Sessions because I felt it wasn't needed. Feedback from all of the team here has been positive.Training was never an issue as all team members picked up the new system so easily. Subscribe to an Unleashed trial today - you won't be disappointed! It'll make your business life so much easier to manage!

Cons: Sometimes it can be a little slow logging in, however that is probably our internet connection as we are in North Wales rather than a bug in Unleashed itself. We are on the Medium Plan which suits our business perfectly. I think the costs could escalate quite quickly for larger businesses.

Easy to use

Nov 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Fast processing of orders and invoicing customers, especially one after the other or high volumes, also the price is always accurate and barely many errors occur.

Cons: It is annoying for me when i need to change or update a code and I am unable to change product codes.

Overall: Heaps of time saved

Migration to Unleashed and Xero from Sage 50

Nov 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We are a large electronic component distributor and have had many issues using sage for inventory. With so many work arounds we decided to look around and eventually after considering all the options decided on Unleashed. Unleashed for us prodvides everything we need regarding our distribution needs, we import from the USA and Europe and it makes it super easy to track our purchase orders straight through to our sales. It has saved us a lot of time on delivery notes, invoicing and purchasing in general. When there has been an issue not only the sales office in London and the bristol office have been exeptionally helpful, there customer service is fantastic and have always managed to find a work around. We have also used unleashed to propgate our products through our website so we only ever have to update unleashed instead of managing multiple product listings for the website, the APi is great and updates our products daily onto our website.

Cons: Not really found any yet, but as a distributor we would like to see a labelling facility for our products added at some point to the system. We have however spoken to the UK team and they are aware of this and hopefully it will be coming at some point.

I use this software daily and it's very reliable. The CSR is great, response time is quick

Nov 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Tracking of the inventory and supplies. I'm able to input as much or as little details as I need.

Cons: Unable to sort based on what I want. In the order section, it would be helpful to be able to sort the line items and have it print out that way.

Capterra-loader

Unleashed works and is the only option for inventory if using xero.

Nov 03, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Works and is easy to use. I have recommended it to several customers wanting more inventory control than xero provides.

Cons: Missing a few key features that seam so obvious. You can't see the customers name when looking at sales of a product in the product or quotes. I would use this daily. We don't have the ability to mass delete quotes so the system is clogging up with old quotes. Many customers require multiple quotes unfortunately you have to open each one to delete it.

Very Good

Nov 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: So many of the features of the software are brilliant when compared to what we were using before MYOB ,but in saying that some of the sections/features are more difficult to work with

Cons: Trying to find my way through some areas to make adjustments is not easy and becomes very frustrating but I guess as time rolls on I keep finding new sections to work with

Overall: Too many to list

easy to set up and easy to use

Nov 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We implemented the system in March. It was easy to implement and it has an elegant interface with Xero. We have experienced no major issues since we implemented the system and the combination of Unleashed and Xero has improved efficiency and shortened our monthly financial close.

Cons: Currency rates are linked to original order entry date. The order date currency rate should not be used to record the sale. Instead the sale should be based on the current month currency rate.

Overall: Easy install; efficiency for our users; quicker financial close

I'm a great fan of Unleashed. I have endorsed the product to several colleagues

Oct 31, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, reporting and inventory management are excellent. Unleashed has been great for our business and our Staff with live and accurate updates for anything anyone out on the Rd needs.

Cons: The App is good and serves a purpose from our phones however I'd like to see more features available

Overall: Accurate sales, margin and SoH reports

We enjoy using Unleashed. It is a bit pricey. There are somethings we would like improved still.

Oct 31, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: It follows basic logic, and is thus easy to use. The system from inquiry / Quote to Sales Order / to Purchase orders is fantastic and is just what we were looking for when selecting Unleashed. Added to this one of our suppliers gave a good recommendation for us to use this.

Cons: One problem we have which we can't seem to get resolved is when we have receipt in a partial shipment and invoiced against that a partial Sales order. When the back order comes in from the supplier we do a new PO and Sales order., which is fine. But then we cannot clear or get rid of the original PO or SO. If you could tell us how to do this step it would enhance our experience.

Unleashed has helped us to manage our business and improve our understanding of inventory management

Oct 31, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As we are an online store, unleashed has been great for inventory management as it updates live and will make items unavailable online as soon as they are out of stock. This has resulted in far fewer back orders and has reduced the time we spend contacting customers regarding out of stocks and back orders. Conversely, we now have far fewer out of stock items as we have a better understanding of stock levels and are able to streamline our ordering from suppliers.

Overall: Increased understanding of stock levels and inventory management. Better experience for our customers as we have fewer out of stocks and back orders. Reduced costs in freight as we have less back orders and have streamlined ordering from our suppliers.

Nice layouts and functions, very quick to use once you get used to it.

Oct 31, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Unleashed is excellent if you require online accessibility. There are lots of good features that are time saving for instance the integration with Xero for the accounts.

Cons: We find we have to dig around a bit to find the features or functions as there sometimes isn't any obvious pointers however the help section is very good.

Overall: Fully integrated order processing with our accounts system

This is extremely user friendly and customer support is quick and always helpful.

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What u like most is how simple this system is to use. Especially being new to this system very easy and quick to learn and use. Also if I have any question the customer suppression is outstanding with the knowledge that give and I like that they follow up with on each case to make sure your problem is solved.

Overall: how user friendly it is and customer support.

Unleashed support is exceptional with the team going to all lengths to resolve issues and queries.

Oct 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Unleashed is logical in its use and the design means it is easy to find everything. It has the functionality to cover most business operations. The pricing is good and I like that Premium Support is required for just four months. Most clients have their operational queries sorted by then. It provides clear and concise information about product sales. The integration with Shopify saves so much time as orders don't need to be manually entered. This is a great feature with businesses moving more online.

Cons: The removal of negative inventory. Most clients require this feature even if just to overcome timing of getting new stock arrivals recorded. It's somewhat inflexible when purchase orders have been placed and invoice arrives with a different purchase price. The item prices cannot be amended. The Dashboard sales figure is based on sales order completion date rather than sales order actual date. This creates a discrepancy in sales between Unleashed and Xero.

The best upgrade!

Oct 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Unleashed was a much needed upgrade from the spreadsheets we were using. It helped us having clear and organised information, available to anyone in the organisation and in real time. The time we used to spend processing orders, organising production and sales has been drastically cut without quality lost.
The support has always been impeccable and useful answers and tips would come in an email within an hour. The team is always improving and that's what made us choose the

Cons: The interface is clear but it could be a bit more visual, especially in the dashboard. It would be nice to see the smartphone add to get more features.

Very easy to learn and operate.

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can login to it anywhere and carry on business, it as easy as finding a computer and getting to work.

Overall: Much easier to operate our business, always up to date as it is live online.

Excellent Customer Care

Oct 01, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Fantastic Customer Care who really helped us set up the platform, it all seemed quite complicated at first but Ivan in customer support ran us through set by step and but any queries to rest!

Cons: There are various format issues that prevent ease of upload and the guides for such uploads do not specify or clearly navigate through such issues.

Excellent after sales and customer support, made my life so much simpler

Sep 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The flexibility it provides to a manufacturing / warehousing business is amazing. Everything from bills of material to sales orders runs seemlessly.

Cons: no cons really as any items required have been updated in the system. just waiting to see if a bespoke report generator is going to be introduced in time where we pick our own fields to report on.

Excellent

Sep 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Unleashed looks really simple and clean on the dashboard area, but it actually covers all relevant functions from the very beginning steps of a business (Quote & purchase) to the final steps (Sales & returns). Every single functions are handy and easy to learn. The "Support" page are clear and helpful with both written and video instructions. Also, I have to say that the support team are highly experienced and helpful, problems and questions are able to solved effectively.

Cons: When entering the delivery address in a sales order, we have "address line 1 & 2" and "suburb" column. The address can be seen clearly on the invoice, but always missing the "suburb" area in the "packing list". For example, I enter "20 Starr Avenue" in "Address Line 1" and "North Plympton" in "Suburb" and leave the "Address Line 2" blank, it will only show "20 Starr Avenue" on the "Formal Packing List" with no suburb underneath. But the suburb will finally be seen on the Invoice. However, if I enter "North Plympton" in both "Address Line 2" and "Suburb", it can be seen on the Packing list, but will appear twice on the Invoice. It seems the only solution is to leave the "Suburb" area blank and always put the suburb name into the "Address Line 2"....Then, the "Suburb" column will turn out to be really useless.

Unleashed looks good and is very easy to use.

Sep 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can't comment on customer support as I haven't had to use it yet. I didn't pay for it so can't comment on value for money but I would recommend it so far.

Cons: Unleashed is so nice to use that I haven't come across any negatives yet so I can't comment on this.

Overall: Very easy to use.

I find using Unleashed easy and user friendly. It generally works well when integrating with xero

Sep 26, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the multi warehouse option and also being able to put in a special price for a certain customer. Very useful.

Cons: I least like not being able to change anything once an order has been completed. I wish you could batch complete several orders that are parked/placed but not completed.

Overall: Inventory control is the biggest plus for us .

Works very well for our business

Sep 13, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: We have been using Unleashed for over 5 years now. After a slow start, it has improved incredibly. Progressively new features and flexibility have been added which has meant that it now meets virtually all our inventory management, order processing and production needs.

Cons: The integration with Xero is very good but not perfect if wanting to use Xero invoicing and not Unleashed invoicing.

Really like the platform and workflow. Huge upgrade from past software and no server to maintain!

Sep 05, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Workflow steps when processing an order. As a distribution based company the ability to assemble and disassemble parts is a big advantage. Overall inventory management performance. Integration from Shopify then to Quickbooks.

Cons: There is a slight learning curve, but plenty of written instructions and videos to assist.
Only able to have [1] vendor contact.
Sales and purchase tax can be complicated to set up and intregrate.

Great customer support

Sep 01, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We have recently worked through a stock adjustment issue with Ivan. It took several emails back and forth but we got there in the end. Ivan was great, following the issue through with us to a satisfactory result.

Cons: Unleashed is quite pricey. Also it lags at times which can be frustrating. It would be great to be able to log emails sent to customers and suppliers (in the same way Xero does in HIstory).

As we have a lot of variables, Unleashed has made it easy to manage our manufacturing inventory.

Aug 31, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love the disassemblies, this is great for if you order differently to how you supply. The bill of materials, work well. Despite how much infomration you plug into the software initially, it has great capacity to hold all fo this. Love the search function. Auto assembling is great, we just have to be aware the affect this can have on the stock levels. How you can have other warehouses - works well for stock we have on consignment.

Cons: Wish it could pull through products you are low on for purchases from particular supplier. Can be too easy to complete things, sometimes i wish you could change orders back to placed.

Overall: We can process orders with ease, all our products have their own product code, manufacture, dispatch, invoice all in the one system. Integrates with our accounting system Xero. Set up customer specifc pricing/discounts. Pull great reports. Can see what stock you have on hand very easily.

No stress and happy to use this system always and put others on to it for the ease of their business

Aug 30, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Has what I need when placing orders for my customers has the little functions I love and the fact its so easy and if I'm unsure I have videos to watch straight away to help. Does the hard work for me

Cons: No are to put blind notes in customers orders so we can see what was said when things are on back order and you can print the invoice without having to delete previous things said. The biggest thing id like to see in this system. Notes are very important and we like to keep them not remove once stock is in.

I would highly recommend this for your inventory and business needs

Aug 29, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The web based interface is not only easy to use, but practical. Other SAP's I have used you are limited to the computer it is loaded to, however this is able to be used on any device, wherever you are.
It is easy to use all the features, and if you have any issues their support team are both helpful and quick to respond.

Cons: The only function so far I would like changed is there is no option to do a stocktake on items with a quantity of zero. When doing a stock count it only shows you the parts within your search parameters that has an on hand value over 0, which makes doing stocktake counts slightly more difficult.

Overall: The easy to use interface is the best benefit I have gotten from this software

Overall is an easy program but needs to have few more options to do more things.

Aug 29, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: User friendly, good layout and easy to follow up. I like that you can see information of the product when you put the cursor on top of the product. (this would be nice if you can do it in the View products page)

Cons: Report of stock on hand or backorder stock or for products for certain suppliers. Calendar to select or set up a promotion expiry date. You also should be able to delete an order you don't want or was a mistake.

Setting up business in the UK with Unleashed

Aug 23, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use software and excellent support from the team, I am based in the UK and able to receive customer support 4 days a week from NZ. Team are really helpful in setting up and able to answer all my queries.

Cons: I would like to be able to pull more customized report on products, but the team have said we can work on building this for our business which is great.

Unleashed is ideally suited for our needs.

Aug 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We selected Unleashed because it's the kind of ultimately customizeable ERP system that we were looking for. The API is outstanding. The UI is clean, intuitive, and highly functional. And...the reporting features are solid. Unleashed it just plain works as it should.

Cons: The only con that I can think of is there isn't a way to programmatically cancel/delete sales orders. Hopefully, this will be in their next release.

We've enjoyed our experience using Unleashed, we are excited to see what the software will bring

Aug 11, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We are using the software in a different way to which it should be used for. At Milexa we print wallpaper digitally. For us Unleashed acts as a 'print list' which is used daily. It has brought us an organised solution to the way we print, allowing our previous issues to be eradicated. The ease of the software has been really helpful and is purely the reason we chose Unleashed. We are now hoping to start using it for stock, giving accurate stock count etc.

Cons: We have only one negative and it is more so because we are using Unleashed differently. We work from 'parked' 'placed' 'completed' sections etc, however we would either love to have more tabs / be able to name these ourselves

Overall: We have managed to eradicate all of our previous issues before using the software. Very happy!

Easy and simple to use.

Aug 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Implementation was pretty simple. We were able to integrate with our accounting system. We needed to add another 3rd party to successfully integrate with Shopify.

Cons: The inability to integrate directly with UPS and the lack of automated emails to customers upon shipment.

It has made life so much easier!

Aug 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability to extract data easily
Integrations with Xero & Shopify
Knowing the true landed cost of your products at the point of sale

Cons: Inability to add the cost of distribution onto a sale to know how it's affected margin
Lack of selection of Xero chart of accounts codes for stock journals

Overall: Increased levels of data
Stock management
Batch Tracking

Very intuitive and fun to use

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Integrates well with xero. Similar approach to xero so easy to use. Reporting very easy and intuitive

Cons: Serial number tracking not as easy as hoped for. Serial number history would be great. Tracking our 20,000 unit serial numbers is not easy

Value for money

Aug 07, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great package for small businesses . Feature to set customer pricing is a great. Customer support is also good.

Cons: Docu design and reporting filters need to be able to be selected individually. Customer to have the option to select the dashboard.

Overall: Manage the sales in an efficient way.

Powerful simplicity

Aug 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: it does 99.9% of what we need and isn't burdened with bloated systems that we don't. The customer service is literally the best I have ever received.

Cons: The one thing I would like is to be able to select multiple Product Groups for a product. That's pretty much it!

Very helpful when I have asked questions, easy software

Aug 06, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is online so don't have to be at one computer. Costing is fairly cheap so for small businesses like myself I can afford the costs.

Cons: You can't add one service unless you upgrade the whole package, this can be a costly exercise if like me you are a small business and don't need all of the other added extras but only want one option etc.

Overall: The keeping of accurate records for inventory has helped a huge amount.

I could use a few more user friendly options for customer returns. And credits.

Aug 04, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The amount of info you can plug in for products and the ease of reporting. The reports are detailed and easy to sort and use.

Cons: Credits and returns functions. I have a hard time using these correctly. Or understanding maybe.

Overall: Tracking Serial Numbers, reporting, invoicing and PO and SO creations.

Great software for general day to day operations

Aug 04, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: cloud based system, easy to use and complete dashboard in you face on a daily basis. Easy to train staff on how to use the software as it's intuitive. Love the help desk support and normally resolve a problem within a day.

Cons: Reporting... There are some reports that I need out of the system where I can't get the information required unless I create a number of reports and then spend hours merging them. It would be good to have some sort of report writer to be able to do the reports that aren't in the standard list. Backorder releases... this is a time consuming exercise if you have multiple BO for the same product. My dream would be a routine to run a back order release and select the orders to release and create the delivery dockets.
Invoices...we require the ability to provide our terms and conditions as a separate attachment with the invoice. Currently you can't do this from the system, it means we have to save the invoice and send via normal email which defeats the purpose of being able to email from the system.

Overall: Bought our invoicing and stock system together so it saved double handling. We just need to implement Zero software to enable it to be fully streamlined.

Easy flow from making invoices to exporting customer contacts.

Aug 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The simplicity of the program and how smooth it is to flow from one section to another, and easy to use.

Cons: Don't have one yet, if i could think of one it would be that when i email customers through the system it sends it via one address which isn't my personal one so sometimes i have to wait for my head office to send me a response from a customer.

Overall: Not much myself but head office get a lot out of it as they use Xero with it so it works well that the two programs are compatible with each other.

Generally good product.

Aug 03, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Stock valuation report is good. Stock history is good. Sales and margins reports are good. The view products window is clear.

Cons: No ability to enter flashing messages on items on the View Products window ie "Warning. Item to become redundant. Do not reorder"

Overall: Stock information

Ease of use, brilliant for manufacturing firms.

Aug 03, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ease of changing from a quote, to an order and finally completing with an invoice.
Always getting adapted and new features added :)

Cons: Some features were confusing for me initially, like the stock transfer/adjustments. And the search function of customers only works if you spell everything exactly right and have the right capitals/lower case.

Fantastic customer support at all times; a lot of help at the integration stage; pretty easy to use

Aug 03, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The fact that if you are an inputter, it is user friendly and intuitive; integrates with Xero; great customer support

Cons: Not being able to select the date of a stock adjustment or the date at which stock is received is really unhelpful. All of our warehouses are remote so it takes at least 2 days for the results of stock counts leading to adjustments being posted, by which time month end has passed. Same applies regarding the notification of incoming stock. It is a bit too "real time" for me!

Overall: Has revolutionised our inventory management as Xero was totally inadequate for a manufacturing company

Excellent cloud based inventory software

Aug 03, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use and love the costing part in purchase orders. recent update allows to add cost after the items has been received into the inventory.
Easily Integrate with Xero and Magento..
The mobile app is handy when you are on the road.
Very good production module for manufactures and distributors

Cons: Reporting not that good including the layout......
Mobile app is very basic and needs improvement...

Time saver. Money saver. Life saver.

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Being able to see my sales at a glance and the margins on those and having a much clearer idea of what's in stock has been extremely useful! Far better than my previous system! We used excel before and it was taking up tons of time recording what stock went out/came in and the margins on our orders across all our selling channels. Unleashed does that all for you.

Cons: I've been using unleashed for 3 months and so still finding my way, I've no criticisms at the moment. Like any new software it takes a few days (for me anyway) to get your head around how it works but they team there were really helpful with that.

Does what we need it to

Jul 24, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Greater visibility around stock control and sales. Great support from the helpdesk. Friendly and prompt.

Cons: Took a bit of thinking to set up but the help tools are good. Can be expensive for a small business with multiple users.