Who Uses This Software?

Medical and healthcare industry, food and beverage industry, automotive industry such as car dealerships, and marketing exhibitions.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
  • Support
    Online

Vendor Details

  • LadderChat
  • ladderchat.com/
  • Founded 2015
  • Australia

About LadderChat

Digital wait list that tracks & automatically notifies waiting customers to improve customer experience & increase customer retention.


LadderChat Features

  • Appointment Reminders
  • Automated Scheduling
  • Calendar Sync
  • Client Database
  • Group Scheduling
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Online Payments
  • Recurring Appointments
  • Room Booking Management
  • Analytics
  • Churn Management
  • Communication Management
  • Community Management
  • Content Syndication
  • Feedback Collection
  • Gamification
  • Live Chat
  • Video Content
  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis
  • Alerts/Notifications
  • Customer Database
  • For Restaurants
  • Prioritization
  • Public Waitlist
  • Reporting & Statistics
  • Self Check-in
  • Waiting Time Tracking
  • Waitlist Status Tracking

LadderChat Reviews


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