Who Uses This Software?

B2B suppliers in North America in multiple industries including transportation and logistics, manufacturing, wholesale distribution, media, business services and commercial real estate.


Average Ratings

5 Reviews

  • 4 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • VersaPay
  • www.versapay.com/
  • Founded 2006
  • Canada

About VersaPay ARC

Increase the automation, centralization and visibility of your AR process while providing customers with an class-leading AR experience. From invoice to cash app, ARC provides your customers with the experience they expect from leading brands. Collections task lists are replaced with 150+ intelligent notifications, reducing manual effort by 70%. Our platform also enables a self-service portal where customers can access invoices, make payments and collaborate with your team in real-time.


VersaPay ARC Features

  • ACH Payment Processing
  • Check Processing
  • Collections Management
  • Invoice Processing
  • Online Payment Processing
  • Overpayment Processing
  • Partial Payments
  • Receipt Management
  • Recurring Billing

VersaPay ARC Reviews Recently Reviewed!


Versapay Review

Feb 12, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I really enjoy the ease of use of the software and how easy it is to maneuver within the website. By having these qualities it in turns makes it very simple to train employees and customers on how to use the website. Also, by not being a difficult software to use, it's very easy for our customer's to have more of an accepting attitude towards the implemented change.

Cons: The only con I have found with the software to date is applying short payments to multiple invoice payments or applying credits to payments. I find that when trying to use a credit while making a payment on an invoice it adds the credit amount to the payment rather than deducting.

Overall: Overall experience with Versapay has been very positive. The software has been easy to use and when we do run into issue the customer service team addresses our questions / issues within 24 hours. If a solution can not be made immediately we are always given updates on the status of our request. Very happy with the choice of this software!

Great product to assist with Customer Communication!

Feb 11, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very easy to use. It assists you greatly with the task of collections but in a low key way. Customers have ease of access to their accounts and can pay through the portal if they like.

Cons: I wish there were a few more report options. Also being able to merge duplicate accounts would be very helpful.

Overall: It has been wonderful! Versapay ARC allows me to focus on the customer accounts that need more assistance.

Versapay review

Feb 12, 2019
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ability to view invoices and option to pay invoices all on one portal.

Cons: There is no "search" capability to find information about topics. No "chat" function to talk to a Helpdesk Support person.

Customer Review

Feb 13, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Responsive Customer Service. Enhancements made continuously.

Cons: No bank reconciliation capability as of yet.

VersaPay

Jan 29, 2019
3/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Extremely
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Pros: VersaPay has a great UI which is easy for both AR/Collections staff and Tenants to navigate.

Cons: VersaPay should look into additional reporting capabilities within the tool.