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There’s a new way to manage weddings & events for Venues, Vendors & Planners. A Smart Way! Introducting BriteBiz, the leading CRM & All-in-One booking platform for ambitious wedding and event professionals. Cut your admin by 40%, grow sales, with our streamlined solution. BriteBiz was built by event professionals for event venues, vendors, & planners. We do the heavy lifting so you can focus on your clients and events. Leading integrations with wedding directories, Google, Microsoft and with Xero and Quickbooks. Bring harmony to your events business. Book a demo or start a free 14 day trial today.
Provider
BriteVenue
Located In
United States
Foundation
2013
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
Android, iOS
Training
Live Online, Documentation, Videos
Support
24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum
For wedding & event venues, vendors, or planners who would like to reduce mundane admin tasks, improve client comms, and increase the number of events you sell, BriteBiz is the event software for you.
Content Source: BriteBiz
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BriteBiz Reviews
Pros
What I liked most about BriteBiz is its intuitive and user-friendly platform, ensuring a seamless onboarding process.
All information is captured and visible to the relevant departments. The fact that our couples can access BriteBiz is fantastic too - it really professionalises the process.
I love this program for my catering business, would recommend them to others.
Cons
Some features are awkward to work with. It does not work with Outlook calendar.
It's difficult to say this because it's unfair. BriteBiz was made for venue management and I am a Caterer.
But when I do have the odd questions, they get back to me quite quickly.
"One of the best business decisions we've ever made!"
Overall: There isn't much I don't love about the system. Any time there is feature that I think could be improved, I reach out to the team and they have an explanation, a solution, or even a potential new development idea that actually goes into affect- this isn't always the case with other software companies.
Pros: It is easy to use, the team behind it is incredible, extremely responsive and willing to update and upgrade the software based on our feedback. It allows us to keep track of our incoming inquiries, upcoming events and clients in a way that we couldn't have done before- when we were using a paper system.
"Would highly recommend BriteBiz to Event Venues!"
Overall: We have had a positive experience in switching over to BriteBiz. We were using our old platform for over 15 years so we knew it would be a challenge. But the buildout and deployment to our team went a lot smother than expected and we are so grateful that we made the change. The ease of use and client portal has made our jobs so much easier. We look forward to the future enhancement to the platform!
Pros: User friendly, quick customer service, continually adapting and evolving to meet user needs. Also, great that it integrates with other platforms.
Cons: Refunds can be challenging but they were able to building a work around and are continuing to resolve that issue.
"An incredible piece of software that we simply cannot be without. "
Overall: Having been a user of BriteBiz for over 3 years now, it is the employee/software our business simply couldn’t be without. It’s a feature rich, easy to use, complete solution for managing our bookings, clients, all whilst accelerating the scale of our business.
Pros: Features Ease of use Easily adapts to changing areas of our business Integrates with all the backend services we use.
Cons: There are no areas of the software that we have found lacking.
"BriteBiz - Updated Review"
Overall: Overall it's been positive, especially recently when BriteBiz has been more responsive to our business needs and has been making some recent updates to their software which have materially improved our usage of the software and business.
Pros: I do like that BriteBiz is more focused on event venues and has some decent sales automation functionality not available in some competitors.
Cons: The software has been a bit clunky at times and there are features that have been held back by BriteBiz. Some of those features have been game changers for us.
"We love Brite"
Overall: We're all super happy! The customer service and product are both stellar.
Pros: BriteBiz has really streamlined our event management for our whole team. It has helped us keep things more organized, filed accurately in one place, and has helped our team be all up to date on the same page I love so many features about Brite including the reporting, auto reminders, worksheets, contract management and storage and payment ease.
Cons: I wish we could do ACH via Brite to avoid Stripe fees.