Ashcom Technologies

MaintiMizer

4 / 5 55 reviews

Who Uses This Software?

Manufacturing and Facilities: Auto, Aerospace/Defense, Auto, Chemical, Construction, Consumer, Distributors, Education, Offices/Clinics, Utilities, Entertainment, Food/Bev, Machinery, Metals, Plastics


Average Ratings

55 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Ashcom Technologies
  • www.ashcomtech.com
  • Founded 1985
  • United States

About MaintiMizer

MaintiMizer EAM/CMMS has saved 3000+ users thousands of dollars. Web- or LAN-based, it is easily customized and used globally by a variety of industries from food/beverage processing and energy component manufacturers to schools/universities and casinos. Extremely flexible web edition can change labels and text to read exactly as you want on any line. Even add fields. Easy tracking/scheduling, reporting & analysis makes decision-making easy. Wireless PDA entry, barcode scanning and more!


22950

MaintiMizer Features

  • Customer Database
  • Dispatch Management
  • Equipment Tracking
  • Inventory Control
  • Job Management
  • Maintenance Scheduling
  • Warranty Tracking
  • Work Order Management

MaintiMizer Reviews Recently Reviewed!

This is very user friendly once you figure it out.

Aug 16, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: MaintiMizer software is user friendly after you get the hang of things. It takes a bit to get use to like anything else.

Overall: MaintiMizer program makes it easy to put in parts on things that are worked on. Love the pm area too. Reminds our mechanic last time things are done and when they need to be done again.

Vendor Response

by Ashcom Technologies on September 25, 2017

Tara we are glad you like the PM area & are also utilizing parts! We have a mobile product as well that helps when your Techs are out on the floor! We are happy to show you ways in which you can go paperless!

A excellent addition to our maintenance department

Aug 08, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of use that this software offers is way better than many i have used in the past. I was able to get all information entered quickly.

Cons: I would like to see more on the line of scanning of barcodes in this software. This would make my spare part tracking be more effective

Overall: I got much more effective spare parts tracking. I was also able to track work orders and generate work orders weekly for the maintenance associates. We have gone more green using this by eliminating a lot of waste paper.

Vendor Response

by Ashcom Technologies on September 25, 2017

Zack we are glad you are enjoying MaintiMizer! We are also happy to show you more on scanning as well! We are here to make managing your Maintenance Dept as easy as possible!

The program that every company must have

Jun 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very effective in regard to summarize the costs of assets to carry out a record for each unit. It also measures the effectiveness of each individual employee. With regard to the inventory, I like very much because it is carried out in actual inventory. Personally, I work in the following way. The employee has your mailbox where you leave the work order assigned to the employee recognizes the work to run it. When the job is drafted by the parties on the same sheet and closes in the program leaving in record expenses for work and the deduction of parts.

Cons: On rare occasions the server slow.If you are going to print a work order should mark that order has already been printed for your compliance as soon as lead and not print record repeated.

Functional Maintenance Management

Jun 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Track equipment, parts, labor, and costs. I love that I can assign work orders to my techs and they can see a list on their homepage

Cons: Customization is pricey but most of the things I need I can figure out a way. I wish I could query on "Assigned Employees" not just actual though.

We're setting up the system for our Company. Amazed at how much information the system can hold.

Jun 09, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This software is going to be great for tracking and assigning PMs and work orders. Tracking repairs on equipment to note repetitious repairs. Adding in total repair costs of equipment to justify replacements or major overhauls of equipment.

Cons: In starting from scratch, there is a lot of data entry required. Although customer service is a great help at uploading information, there is a lot of work on our end too.

Vendor Response

by Ashcom Technologies on September 25, 2017

Steven we are so glad you are able to for track and assign PMs and work orders using MaintiMizer! Of course starting with a new software package does require some leg work but we are here to support you every step of the way!

The software seems to have almost unlimited capabilities.

Jun 08, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Our reo knows the software inside and out.
The support group for the software is great.
The Aschom company seems to care about customer.

Cons: Setting up the software is cumbersome.
Would like to see examples of what other companies did so we don't have to reinvent the "wheel"
When taking the classes, I would have like to have spent more time on setting up examples to back to work to use as outlines.
A "help window" (like windows has) would be nice instead of having to call or email (for simple problems)

Vendor Response

by Ashcom Technologies on June 08, 2017

Robert thank you for your review of MaintiMizer! We are glad you are taking advantage of the many capabilities MaintiMizer has to offer! We do have some examples to offer on how to set up the system best as well as Consulting classes and offerings if you are interested! Also we do have a Support "chat" if that is what you are referring to by "support window"!

DALE'S MAINTIMIZER REVIEW

Apr 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I WORK IN THE ENGINEERING AND MAINTENANCE DEPARTMENT AND I USE THE MAINTIMIZER PROGRAM EVERYDAY. USE MAINLY THE PM PROGRAM WHICH WE ADDED SOP CODES TO THE PM WITH GREAT SUCCESS. WE HAVE BEEN WORKING ON THE INVENTORY PART OF THE PROGRAM, WHICH IS A GREAT SUCCESS, WE CAN TAKE PICTURES OF PRODUCTS AND OUR ABLE TO MAKE LABELS FOR THE PRODUCTS, WHICH WORK WITH THE SCANNER. OVERALL WE HAVE SEEN GREAT SUCCESS WITH OUR MAINTIMIZER PROGRAM IN ENGINEERING. OUR REPORTS HAVE BEEN WHAT WE ARE LOOKING FOR AND WORK ORDERS ARE ON THE AGENDA NEXT, FOR CASINO WIDE.

Vendor Response

by Ashcom Technologies on April 21, 2017

Dale thank you so much for your review of MaintiMizer! We are thrilled that you are using the PM side of MaintiMizer and that things are going well! We are very excited that you all are taking the WO portion company wide and we are here to support you through every step of the way!

DALES MAINTIMIZER REVIEW

Apr 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: PM'S, PARTS IN THE INVENTORY IS WORKING GREAT, THESE ARE THE TWO CATEGORIES I MAINLY USE, SO WE ALWAYS TRY AND FIND A WAY TO KEEP IT GOING GREAT

Cons: BEFORE YOU BUY THE PROGRAM ASK ALOT OF QUESTIONS TO MAKE SURE THE PROGRAM FITS YOUR COMPANIES VALUE. ALSO ASK WHAT THE PROGRAM CAN DO AND NOT DO.

Overall: UPON MY EXPERIENCE AND WORKING WITH MAINTIMIZER, OUR PM'S AND REPORTS ARE DOING GREAT, WE ARE FINDING OUR OWN WAYS TO PUT SOP CODES ON THEM, WHICH IN OUR PAINTERS DEPARTMENT WE ADDED A 3 PAGE SOP CODE THAT LOOKS GREAT WITH THE PM. WE ARE ADDING OUR INVENTORY AND PICTURES OF THE PRODUCTS. WE HAVE LABELS FOR THE PRODUCTS THAT WE USE WITH THE SCANNER, THIS IS WORKING GREAT. THANK YOU FOR THE PRODUCT, WE WILL VENTURE FURTHER WITH COMPANY WORK ORDERS IN THE SYSTEM. MAINTIMIZER IS WORKING WELL FOR OUR DEPARTMENT. ONCE AGAIN THANKS A MILLION

Recommendations to other buyers: HAVE THE PEOPLE WHO ACTUALLY ARE USING THE PROGRAM TO HELP WITH THE DECISION MAKING BEFORE YOU PURCHASE THE PROGRAM

It's the Bread and Butter of Engineering and Maintenance

Apr 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its a great reminder of all the things you have to do.

Cons: Importing old program to new program will require work on cleaning up old data.

Overall: The value for your money is a selling point because it was more cost effective then other programs. As for customer support I have never heard of a time that we have not been able to get ahold of anyone. The ease of use of this program has a learning curve but once you work with it you will understand how the program works. This program has several features, we use it in Engineering and Maintenance for our preventive maintenance program. It is an excellent reminder on all the things we have to keep in shape around the casino and hotels and the new event center. We also have lots of inventory. We maintain a inventory file. We can search and update parts. We can issue and receive parts. We can print adhesive labels with barcodes for our bins. We have added pictures of our parts. We have inventory reports. We do so many PM so we are able to maintain equipment. We can search and update it. We have created several reports that we use all the time. Right now we are on the cutting edge of rolling out a work order system to the whole casino. It has lots of features, some we use and some we don't. I know that we have our MaintiMizer program running very well. It's a work in progress and you need people to work to keep it that way. And I guess you will have to stay tuned on what else it will brings. We are happy with what we have built in it.

Recommendations to other buyers: If purchasing make sure you ask about custom fields and other expenses. Make sure to ask a lot of questions to make sure this is the right kind of program for your company.

Vendor Response

by Ashcom Technologies on April 21, 2017

Roxy thank you so very much for your review of MaintiMizer! We have heard from others that MaintiMizer can be more cost effective then some of our competition and we are thrilled that after that investment you can see a return so quickly! We value our partnership with Mystic Lake and look forward to continuing to grow with your business!

MaintiMizer Review 4-03-17

Apr 03, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

Comments: Compared to older versions, this version is a little more cumbersome whereas you cannot arrow up / down when in the equipment field and in the SOP field. You have to keep going back to the start. I would like to see the arrow features come back which saves a lot of time.

Vendor Response

by Ashcom Technologies on April 24, 2017

Patty thank you for your review of MaintiMizer! Although navigation is different in our Web Version versus our older Client Server Edition there are many benefits that the old version didn't have. We are happy to set up a time to discuss better utilizing the navigation features in the current system with you! MaintiMizer as you probably know was built by Maintenance professionals and we are always looking for ways to improve features such as this!

Such an easy to use program

Mar 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to navigate

Cons: none so far

Overall: We love MaintiMizer here at our facility. It is easy to navigate, and the customer service support is outstanding!

Vendor Response

by Ashcom Technologies on April 03, 2017

Brittany thank you so much for your review of Maintimizer! We are so glad that you are using the benefits of MaintiMizer at your location! We strive to provide exceptional Customer Service and will applaud our team for the care they have provided to you!

Great Overall Program

Mar 31, 2017
4/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use and learning.

Cons: Need more functions

Overall: I love the ease of use, but there are a lot of functions that I would like to have. Attachments on the tools screen. Ability to select several equipment numbers and scroll through. etc

Recommendations to other buyers: Customer service is terrific!

Vendor Response

by Ashcom Technologies on March 31, 2017

Tara thanks for your review of MaintiMizer! I am pleased to tell you that the new version you are scheduled to be updated to next week does have the functionality you are seeking! You are currently running an older version of the software. I look forward to having you check out the latest version next week!

It doesn't do much

Feb 23, 2017
2/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Comments: The company had this installed but relied on it but little. The maintenance function was the only one using it....production barely knew of its existence.

Pros: It is easy to use for the most part.

Cons: It didn't give the company what they needed which was a way to run their maintenance function better.

Vendor Response

by Ashcom Technologies on March 13, 2017

Kathleen, I am truly sorry that your company has yet to see the full functionality that MaintiMizer provides. Although I see other Users at Mitsui have in fact received proper training on the system it appears as though you have never received any training which would explain the lack of knowledge of the system. Although MaintiMizer is indeed built for and by Maintenance professionals there are many ways in which Production would benefit from using MaintiMizer and I would suggest starting with full training on the system. We have no record of you in our database which means you have never actually contacted our company but I am happy to reach out to you to make sure that everyone at Mitsu is getting what they need out of MaintiMizer! It is our goal at Ashcom that every one of our clients gets the most out of their CMMS investment!

Helpful Program

Jan 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Useful program that helps to save time and good customer service

Overall: Maintimizer has been a useful program within our company. We use Maintimizer to keep track of work orders and find it useful to keep track of information and keep records to meet compliance standards. This program allows us to keep all the information together and allows different individuals to input information. There are many different capabilities within the program so we keep discovering new ways the program can simplify things we are already doing.

Vendor Response

by Ashcom Technologies on January 24, 2017

Thank you for your review Larisa! We are very glad that MaintiMizer has saved you time and simplified your processes!

good tracking and reminder system.

Jan 06, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The scheduled PM work order generation.

Cons: difficult to grouping the passed PM and work order, it will be great is all the data can be form out a report and list or graph so we able to do analysis discussion easily.

Overall: for this whole 2 years experience with maintimizer software, i find it is value for money versus before, we having a lot of spare part tracking issue example where does the part went to and untraceable machine history to help us defining machine capability. Now we are just following the PM being set earlier and resolving high occurrence machine issue, i seem our machine monthly breakdown record had drop to half comparing to passed.

Recommendations to other buyers: no

Vendor Response

by Ashcom Technologies on January 06, 2017

John thank you so much for your review! We are very pleased to hear your machine monthly breakdown has decreased by 50% thanks to MaintiMizer! We will be contacting you about the report you are looking for!

Ease of use is exceptional

Jan 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use

Cons: Nothing so far

Overall: We have struggled to maintain a paper system for years. Once we received Maintimizer we went to work entering all of the necessary information which was very easy to do. I am now able to automatically generate all of the PM processes for the machinery. The SOP info is in with all of the PM's as well which make the job so much easier.

Recommendations to other buyers: Make sure to buy enough licenses

Vendor Response

by Ashcom Technologies on January 06, 2017

Zackery thank you so much for your review of MaintiMizer! We are glad the SOP functionality is working so well for you!

Lost without MaintiMizer

Jan 05, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how many different types of things you can do in the software other than just Inventory Management.

Cons: Query Builders.They are helpful and awesome but difficult to use if unfamiliar. It is pretty amazing that you can make any report you desire.

Overall: We have been using MaintiMizer for over 5 years. We absolutely love the software and customer support. The software has amazing features that really make doing my job easy. We love that we can do more than just Inventory Maintaining in the software. We use PM Plan, Equipment Tracking, Input Work Orders, Purchase Orders / Requisitions, Key Inventory, Invoicing and more.

Recommendations to other buyers: Explore all uses of the software.

Vendor Response

by Ashcom Technologies on January 06, 2017

Carol Anne thank you for your review of MaintiMizer! We are glad MaintiMizer can help make your job easier for you! We truly appreciate your continued support of MaintiMizer and Ashcom!

Nice system for basic maintenance organizations

Dec 08, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: MaintiMizer is an overall good system. Allows for parts tracking, POR and Purchase Orders, Time tracking, and more. It does however rely heavily on user input and does not have a lot of automation needed in more robust, predictive environments.

Pros: Customizable dashboard, parts rooms and the ability to connect inventory to work orders

Cons: Customization and expanding capabilities is limited and expensive. Feels like an old system.

Review of Maintimizer

Nov 16, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Maintimizer seems like it could be a highly effective software tool for scheduling routine maintenance and also for predicting future break downs on machines. If the software is used correctly it can make the job of the maintenance technician a lot easier. The one feature that I am not sure it has as our company does not use it is if parts can be added to a work order. This would allow for parts tracking, but would only work if the parts are set up in a computer system which we do not have.

Pros: I like that the pm's are generated automatically.

Recommendations to other buyers: Look into how you will utilize this product to determine if it's the right fit for you.

Maintimizer Users

Nov 16, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Comments: I feel as though this product is only as good as it's user. If you are going to create work orders, schedules, preventative maintenance, and use it to review and create a timeline then it's a good platform for planning ahead and finding flaws. But if it's not used in that way, it just seems like a place to put information to never be seen again.

Very long term

Oct 19, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Hard to pick what part I like the best, but I would say its completeness it seems that most of anything has been thought of and it's easy to use

Cons: Have a limited number of logins for my compan ( this is understood and agreed )my point is that I have a PC which would be my seat I also have two tablets I am the same person logged into doth so that counts as 2, I believe wholeheartedly this should be counted as one seat that I am only using one person this seat, but I understand it is a small point

Overall: I have been using maintimizer since 1999 , I would be your best salesman as I have been using maintimizer for 17yrs (used a competitor product for a time but actually came backto maintimizer which should speak volumes on how good the maintenence tracking and inventory etc. Is )

Vendor Response

by Ashcom Technologies on October 26, 2016

John thank you so much for your review of MaintiMizer! We have enjoyed working with you very much over the years! We are very glad you came back to MaintiMizer! We understand some companies make decisions for our clients and they are forced to use something else but we are very glad you were able to come back as this happens more often then you would think! We are always welcoming to our clients when they return! We are also looking into improving our licensing for our Mobile product and really appreciate your feedback!

Maintenance Manager

Oct 12, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I'm just starting to learn Maintimizer, but it seems very easy to use and the support group is great.

Vendor Response

by Ashcom Technologies on October 17, 2016

Thank you for your review of MaintiMizer John!

Happy User

Oct 12, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: easy to work with

Cons: cant delete equipment no longer in use with out deleting all old records tied to it.

Overall: I am a maintenance coordinator for my company. I use Maintimizer every day to write Work Orders and Preventative Maintenance WOs. It is very easy to use and has many other tools that our company is able to use in other departments. I enjoyed the training Ashcom has provided. Overall I am satisfied with this great tool.

Recommendations to other buyers: for training classes that fly to Michigan, dont take them bowling after they had shoulder surgery, i recommend you take them to a pro or college game at one of your amazing fields instead. just saying.

Vendor Response

by Ashcom Technologies on October 12, 2016

Brandon thank you for your review of MaintiMizer! Of course the delete feature is there for data integrity but we are looking at added functionality in that area! Thanks again! P.S. We owe you a Tigers game!

Good Product

Oct 10, 2016
5/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Packed full of great features. Particularly love the PM's and the auto generate feature.

Cons: Any kind of search query

Overall: Great product and has been a fantastic tool for our Facilities department. My only complaint would be the query searches. Trying to figure out exactly how to use certain words, categories, and <> = - to pull information can take hours.

Vendor Response

by Ashcom Technologies on October 10, 2016

Shane thank you for your review of MaintiMizer! You will be glad to know we are always improving upon our Query builder and will also take into consideration the use of special characters!

Maintimizer Review

Oct 10, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use for the end user. Intuitive software.

Cons: Lacks RFID tagging support

Overall: I am the IT engineer that supports Maintimizer at this facility. I work closely with my maintenance department for upgrades and any issues they may have and I have found that the program is intuitive and easy for the end user. Support is outstanding as we have to wait in a queue to get assistance and we almost always have the same person help us and who is familiar with our setup. We are now diving into features that we have never used before, like barcode scanning and mobile devices. Over all This is a great software!

Recommendations to other buyers: No.

Vendor Response

by Ashcom Technologies on October 10, 2016

Jeremy thank you for your review of MaintiMizer! We will definitely take your advice on the RFID tagging support!

Just my input

Oct 07, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the Customer Service I receive when I need help. There is no hesitation on waiting time and I am not tech savvy but they understand what I what I need.

Cons: the Queries are usually the most challenging

Overall: There are still some areas that could be made more user friendly. Like printing reports, Hierarchy viewing abilities could be better, especially for those who don't use it all the time.

Vendor Response

by Ashcom Technologies on October 10, 2016

Thank you for your review of MaintiMizer Roberta! We appreciate your feedback and will use that for future enhancements to the system!

Plant Engineer

Oct 07, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly

Cons: Report Query are a little hard to understand.
I wish project tracking had more functionality.

Overall: Our company has been using the Web Edition of Maintimizer for several years. Our experience has been very positive. So positive we rolled out the system to all of our PA and NY operations. The system has improved our operations up-time by 10% on average. The asset tracking has helped us make smarter decisions on replacing equipment. Our maintenance mangers use the system every day for tracking work orders, purchase orders and preventive maintenance. Hands down purchasing Maintimizer has been one of the best decisions we have made in software over the last 10 years. The ASHCOM support staff are great to work with. We have not needed much support but when we did the team at ASHCOM worked though the challenge and helped resolve the issue.
Why did I choose Maintimizer over the other systems available? Because I liked the format of the system and the dash board was simple and user friendly. Any PC skill level can understand and use the system.
If you are a company looking for a simple and accurate computerized maintenance management system, then Maintimizer is a smart investment.

Recommendations to other buyers: Need to make sure you have defined you system logic before you start entering data. Have a plan for your naming conventions and data flow. Make data sets that are applicable required fields.

Vendor Response

by Ashcom Technologies on October 10, 2016

Ben thank you for your review of MaintiMizer! We appreciate the feedback on our Support Dept and you explaining exactly why you chose MaintiMizer! We will take your advice on enhancements as well! Thanks again!

maintimizer review

Oct 06, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: so far its been good a lot of options and reports so that's good make the maintenance department flow way better

Pros: easy to work with a lot of reports good training easy to use

Cons: having problem logging in with mobile devices

Great starter CMMS

Jun 29, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: Customer service is fantastic! After meeting our trainer, I have been able to contact him with basic questions and he gets back to me as soon as possible. He also lets me know if it will be a little while until he can get back to me.

Cons: Some features I would like are not available such as selecting multiple items in more areas, more detailed closing options, etc.

Recommendations to other buyers: Implementation is key! Regardless of validation or other departments, make sure you fully integrate data! This is an amazing program but you have to give it all of the information you can to fully utilize it's potential. Even if you don't think you will use some of it's features, bring in the data. I guarantee you will put it to use someday, and it will be that much easier if you built the database from the ground up.

Maintaining PMs

Jun 29, 2015
4/5
Overall
3.5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: It does what we need to do with tracking our maintenance for machines. Instructions are pretty clear.

Cons: Some of the functions or when you add notes to save it at the bottom. It's particular when you add the comments or notes.

Recommendations to other buyers: I think if you use it more often just like anything else, it will become "easier" to use. I use it every now in then to input information that we need to update.

I use this site for PO's for the company.

Jun 26, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Maintimizer has been very easy and efficient to use. It has helped us a lot on opening and closing and tracking PO's for this company.

Cons: I thought that Maintimizer could be a little more user friendsly and more detailed at times.

Recommendations to other buyers: I recommend that it needs to be more user friendly.

MaintiMizer Review

Aug 22, 2014
4/5
Overall
4 / 5
Ease of Use
3.5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
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Pros: This product is very simple to use, and support is good.

Cons: There's nothing at this time. I am very satisfied with the product.

Recommendations to other buyers: This is an easy program to navigate through. I would recommend this product to anyone needing to set up preventive maintenance in the factory.

Work order

Aug 22, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It's easy to use and helps me get all my equipment serviced.

Cons: I like signing in least. Also, I sometimes don't have time available to fill everything out.

Recommendations to other buyers: I don't have any at this particular time. I do like that it helps to keep track of equipment service.

Maintenance Manger that schedules all the Maintenance.

Aug 20, 2014
3/5
Overall
2.5 / 5
Ease of Use
2.5 / 5
Features & Functionality
2.5 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Pros: It's easy to use.

Cons: You can't change an equipment name without deleting it. You also cannot remove a user without deleting all their work orders. You need to have better input fields for parts, like engineering values, scaled values, tag numbers, loop numbers, etc.

Recommendations to other buyers: Read the user manual. When creating new equipment, double check the name because you can't change it without deleting it.

It's a pleasure to use. Easy to navigate and figure things out.

Aug 14, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: It is very easy to navigate through.

Cons: It is difficult to remove old users. We have to delete everything that the old user did to remove them.

Recommendations to other buyers: MaintiMizer is a good tool for any maintenance department. It has many customizable features also.

MaintiMizer review

Aug 12, 2014
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
3.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: It's easy and explains what you need done. And it saves everything so it can be brought back up later.

Cons: Nothing really. Everything is easy to use, and it helps everyone with knowing what needs to get done.

Recommendations to other buyers: I don't have any recommendations for others evaluating software.

Very organized

Aug 12, 2014
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: It gets work orders organized.

Cons: It needs more detailed work orders so I can give more information.

Recommendations to other buyers: Be open-minded. Use this program for a couple of weeks.

Implemented at our location, easy interface, easy transition.

Jul 10, 2014
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The tabbed screens allow easy input of new equipment. It's easy to create, edit, and close WOs.

Cons: Not much to dislike. I used the product at my last job and decided to implement it here.

Recommendations to other buyers: Get the demo if possible. It'll show you just how well the system works.

Good product.

Jun 25, 2014
4/5
Overall
3.5 / 5
Ease of Use
4 / 5
Features & Functionality
3.5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: I am able to search on any field and create custom reports easily. The vendor is available to answer questions if needed.

Cons: What I like least are little details like having to page through instead of just scrolling down when looking at a long list.

Recommendations to other buyers: Make sure you define what you will be needing from the system, and remember the only way you will get good info is from the data you put into the system. GIGO (Garbage In Garbage Out!)

Satisfied patron

Jun 10, 2014
4/5
Overall
3.5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: I like the product and the support that I get to make sure that that I get what I paid for and more.

Cons: Sometimes, the answers to my issues are to be corrected with the next update.

Recommendations to other buyers: Try it, use it, and ask a lot of questions. I think the more issues you discover, the more other users with similar problems will also benefit.

Very flexible and comprehensive.

Jun 10, 2014
5/5
Overall
4 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: It does everything we need and more. Plenty of standard forms to start with, and you can modify them as needed.

Cons: The search function requires a lot of precision; it can take a couple of tries to find what you are looking for.

Recommendations to other buyers: You need to know what you need and not worry about the extra features until you want them.

MaintiMizer Review

Jun 10, 2014
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Ease of entering data and ease of access. Very easy to use.

Cons: Have not found anything that is difficult to maneuver through. Employee self password resetting is one issue I would like to see more security on.

Recommendations to other buyers: Must get used to using it, and don't get too detailed by adding "nice to have" information.

Maintimizer Review

Jun 06, 2014
1/5
Overall
1 / 5
Ease of Use
1.5 / 5
Features & Functionality
1 / 5
Customer Support
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
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Pros: There isn't anything I really like about it. Nothing about it is really easy to use.

Cons: It's not user-friendly. There's too much flipping between screens. I can't control withdrawing inventory from several locations. There's too much clicking buttons or tabs to get where you want to be. There's a lack of drop down windows, and there's too much searching.

Recommendations to other buyers: Don't waste your time. Find something else. It takes too much time to enter data.

Vendor Response

by Ashcom Technologies on June 16, 2014

Brad, We are saddened by your unhappiness using MaintiMizer. MaintiMizer was designed to be an easy-to-use system, and we regularly use client feedback to further improve the software. In reviewing our records we noticed that you have not attended MaintiMizer Training. Based on that and your comments, we believe that you would benefit from attending a training session to help you navigate the system more efficiently. We offer training in several formats and are eager to improve your experience. Thank you! Ashcom Technologies

Maintimizer CMMS Installation and Usage

Jun 05, 2014
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: The software is very easy to manipulate and very adaptable. We use the hosted version and have seen no downtime with the system. It is user-friendly, which makes it easy for your users to train, including operators and mechanics. Aschcom is very supportive, and if you have questions, they usually can get you immediate help.

Cons: When generating PMs, there is not an automatic function that creates a due date for PMs. For instance, if I generate PMs for a two-week period and I have weekly PMs for the same piece of equipment, it will give them both the same due date. So you have to go through each PM and change the PM due date. Also, it is very difficult to perform mass changes without going through each record.

Recommendations to other buyers: Before you choose the software, determine what support you will get. Training is usually one week and goes over a lot. I also recommend you have a plan on how you are going to get all your inventory into the system, which has been the most arduous task for us because we had no tracking system previously.

MaintiMizer Review

May 27, 2014
4/5
Overall
3.5 / 5
Ease of Use
5 / 5
Features & Functionality
2.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: There are so many possibilities with this system. It's nice you can put your equipment in and set up a schedule to automatically generate PM paperwork. I like that you can save SOPs to use for similar equipment.

Cons: It's internet-driven, so it depends on your internet service. You must have a separate equipment code for PM on the same equipment for monthly vs weekly, etc. It requires a lot of steps to generate work orders/PMs to print. There are a lot of steps to get to next PM/work order to do updates. You can't delete former employees from system. When you need help, you always have to pay for it, rather than it coming as part of the package.

Recommendations to other buyers: This software can be used for PMs on equipment and inventory. You can add employees and warranties, just to mention a few things.

Vendor Response

by Ashcom Technologies on June 18, 2014

Tonoa, Thank you for your thoughts on using MaintiMizer. I think there is a little misunderstanding about our technical support assistance that I would like to clear up. Unlimited technical support for MaintiMizer is available to clients with a current Annual Maintenance Agreement (which you currently have). As long as your technical support requests are not training related, our knowledgeable support engineers are here, ready to help you at no additional charge. In addition to technical support, the Annual Maintenance Agreement also cover system updates and patches, ensuring you are using the most current version of MaintiMizer. Please contact us if you have further questions or you need help with your system, we look forward to assisting you! Thank you. Ashcom Technologies

Great for daily work requests

May 26, 2014
4/5
Overall
3.5 / 5
Ease of Use
3 / 5
Features & Functionality
3.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like the query functions a lot. I can get a large variety of information.

Cons: I do not care for the equipment section. It needs to be worked on and expanded, and I think there should be more customization available.

Recommendations to other buyers: Review all aspects to see if it works well for what you need it to do; there's no customization, so it needs to work as is.

My review of MaintiMizer

May 23, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: It is so flexible, you can make it cover any business. It comes set up, for most part.

Cons: Some things are hard to delete or change. I am sure there is a good reason, but it's hard.

Recommendations to other buyers: Buy it; you will like it. It will track and report whatever you need. It is awesome.

Excellent experience with MaintiMizer

May 23, 2014
5/5
Overall
4 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: It's easy to use. The creation of Preventative Maintenance tickets works very well, and this is the main bang for the buck in the program. The Black Box was extremely easy to set up. Basically, just turn the power button on, and you are ready to go.

Cons: I would like it to handle vehicle maintenance in a more robust manner.

Recommendations to other buyers: Concentrate on the basics. What are your main priorities? Usually, it will be Preventative Maintenance. You may also want to do Purchasing. But find out your main usage and concentrate on those areas of the software evaluation. Like most software, 80 to 90% of the features in there are ones you wind up never using very much. So concentrate on your main objectives.

Black Box is great!

May 23, 2014
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Maintimizer is easy to use with little training. Customer support is awesome.

Cons: Figuring out how to make a detailed report is time-consuming.

Recommendations to other buyers: I demoed many other CMMS packages. What made my decision was how easy my technicians were able to navigate through the work order and time entry screens.

Great Product

May 23, 2014
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: This is a great tool that has helped coordinate information across many, many departments.

Cons: We have never been able to make the time to use the product to its full capacity. There is a terrific amount of training and support available from Ashcom, but as a non-profit, it is our own budget limitations that prevent us from taking advantage of something readily available and cost effective.

Recommendations to other buyers: The system is intuitive enough that you can figure it out, but take advantage of the training to really use the system to its fullest.

MaintiMizer review

May 23, 2014
4/5
Overall
3.5 / 5
Ease of Use
4 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: It is very powerful, even more so as you learn how to use it. The technical support is very good. I recently had a problem, and the tech support person stayed late to help me. I extremely appreciated that and told her so

Cons: Once a piece of equipment has a work order attached to it. That piece of equipment is in there like concrete. We had many pieces of equipment that I would simply like to give it a better more descriptive name and I was unable to do that.

Recommendations to other buyers: It is so complex that someone evaluating it would have trouble unless there was someone who was familiar with it already.

Maintimizer works for me

May 23, 2014
5/5
Overall
4 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: The web-based application can be installed on any PC in our facility in a matter of minutes. The customer support is great. Ashcom makes you feel like part of their family.

Cons: Sometimes, it takes a few mouse clicks more than I am used to from their older software to navigate to what I want to get to.

Recommendations to other buyers: For cost vs. function, you can't go wrong with this software.

Great Tool

Apr 16, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I like that Ashcom takes time to understand each of their customer's unique needs and is able to customize the product to fit a broad base of companies.

Cons: I can't think of anything that I dislike.

Recommendations to other buyers: Go through the demo,make sure to visualize what you need for your company, and ask for it.

Web Edition

Mar 20, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: This product is very easy to navigate and use.

Cons: I would like to customize each screen to fit my specific needs.

Recommendations to other buyers: Attend the training before you start putting data in your new system. It will make it a lot easier if you know how one module relates to the other.

College campus environment User

Mar 04, 2014
4/5
Overall
3.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like vendor's willingness to work with me.

Cons: I currently do not have any negative concerns.

Recommendations to other buyers: Consider if it meets your specific needs. Is it customizable?