GoodTime

GoodTime.io


4.5 / 5
32 reviews

Who Uses This Software?

As the industry's first Talent Operations Platform, GoodTime primarily serves Recruiting Operations Teams. Recruiting operations managers, coordinators and recruiters alike all love to use GoodTime.


Average Ratings

32 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • GoodTime
  • www.goodtime.io/
  • United States

About GoodTime.io

GoodTime hosts a live database of interviewers and automates scheduling and coordination in every stage of the recruiting process. Recruiting teams experience a 90% increase in recruiting process efficiency. Best brands use GoodTime to provide their candidates with a great and seamless experience with clear instructions at every touchpoint. Think 1 email instead of 16 to schedule and even reschedule for an interview.


GoodTime.io Features

  • Assessments
  • Background Screening
  • CRM
  • Interaction Tracking
  • Internal HR
  • Interview Management
  • Job Board Posting
  • Job Requisition
  • Onboarding
  • Recruiting Firms
  • Reference Checking
  • Resume Parsing
  • Self Service Portal

GoodTime.io Reviews Recently Reviewed!


Essential Recruiting Tools

Jun 28, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
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Pros: I love that the tool is built for a purpose and executes on all levels. It's build for scheduling interviews and incorporates all aspects of this workflow. From panels, emails, on sites, video chats, etc. its very tailored for recruiting as opposed to generic scheduling tools.

They've spent a ton of time improving features through customer feedback. They've increased their features and reduces clicks in their user flow. I love the effectiveness it gives my team and focus towards creating consistancy while reducing time.

Cons: I believe it's not as user intuitive as possible. There are still some workflows that seem foreign. Theirs the burden of setting up from scratch as well as onboarding new users. Perhaps this is since it's a unique toolset but the learning curve is a bit steep.

Overall: GoodTime is essential for my team every day. We cannot get rid of this tool as it's become integral to recruiting at ZeroCater.

Capterra loader

Incredible product, wonderful team to partner with!

Jun 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The GoodTime team has been incredible to partner with in helping to roll out and customize the product.

The product itself has drastically cut down scheduling time and has helped us consolidate various tracking processes into the tool. We can create email templates, interview panel templates for scheduling, and track interviewer calibration. It frees up time for our team members to be more high-touch in our candidate experience, and so we can focus our time on projects that improve efficiency and processes.

It is customizable and has grown and evolved to meet our team's demand and needs. We've worked with various members of their team to create new features that meet the needs of our specific organization.

Cons: Currently, we are in need of more customizable reports, but this is something that the GoodTime team is working on!

Capterra loader

This product has changed the way we think about scheduling.

Jul 02, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Boolean-based automatic slate creation. Saves an enormous amount of time and helps to avoid interview fatigue. We've been able to standardize a lot of interview slates by encouraging hiring managers to think less about _who_ should interview, and more about _what types_ of interviews they should include. We then build out templates for each type of interview and can assign shadowers to help spin up new interviewers for the interview types quickly.

Cons: There's a learning cliff that takes a while to get over. This is mainly due to the complexity and power of the product. The UI can be confusing, and the order which you must set up new users, jobs, templates, and email templates is important. It only takes a little while to get past this, thankfully.

Overall: Huge time savings which leads to a reduction in the amount of folks I need to hire for my team. Also helps to eliminate interview fatigue and make shadowing easier.

GoodTime has lived up to its name! Scheduling has never been this seamless!

Jun 29, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Scheduling manually used to result in many, many lost hours of labor for our team. After our integration with GoodTime, we were able to focus on creating a seamless candidate experience that clearly put our recruiting process a cut above the rest. GoodTime allows us to fully commit to a structured hiring process and develop a standardized way of scheduling each and every round of interviews we schedule. Also, the amazing customer service the GoodTime team has provided means we can continually improve our process and candidate experience.

Cons: As the software has become more complex, it has lost a bit of its intuitive structure. Now new people being trained on the software take a bit longer to ramp up than previous iterations of the software.

Overall: GoodTime helps me so much in my day-to-day operations. I cannot imagine getting through my daily workload without it.

Not the easiest to use (es without training) but once you're in there frequently it gets easier.

Jul 02, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It takes mundane and simple task and makes them highly efficient so I can move onto other time consuming tasks that require more focus and time due to calendar movement/accommodation.

Cons: Having to create all the templates and matching them to each job. In a startup, things change constantly (interview panels, interview structure, interview time lengths) and all I really need is for the calendar feature to find the best possible matches based on who I enter in and for how long the interview is. For phone interviews (especially recruiter phone screens) this tool helps move things along so much faster and so much more efficiently.

Overall: Increased work time and better efficiency at having both candidates and interviews attend their interviews (text messages, calendar entries, and email confirmations all help to keep people on track). This also helps me allocate more of my time towards other things.

GoodTime definitely streamlines the scheduling process. Would definitely recommend this product!

Jun 28, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: As someone who has never been a recruiting coordinator before October 2017, I believe this is a high quality product. I have never working in recruiting or the technology sector before and this software proved to be for the most part user friendly and efficient.

Huge thumbs up to the customer support team as well as the co-founders who are happy to move forward features that are high impact. The whole team strives to know their customer and do their best to make sure the user experience is optimized.

Cons: With new features comes new challenges. I have noticed that modifying sessions takes 20+ seconds per modification. This is an entirely different experience. I hope that this gets resolved soon as it significantly slows my workflow down.

Overall: Save time and effort scheduling a high volume of candidates.

AMAZING, Quick, User-friendly, time saver

Jun 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: GoodTime makes my job as a recruiter so much easier, it cuts a lot of the back and forth between candidates when scheduling screens. GoodTime saves me so much time!

Cons: My only complaint is when scheduling across different time zones, GoodTime automatically sends in PST (where I am located) this sometimes confuses people in ET and CT time zones.

Overall: GoodTime saves me a lot of administrative work and time, support is great and works quickly to implement features we want. I would refer GoodTime to anyone

Very positive! Support is very helpful and very responsive whenever I have issues or have feedback!

Jun 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
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Pros: Very helpful and helps save a lot of time with scheduling! I love that it sends calendar invites to candidates too.

Cons: Even though its helpful to schedule, it still doesn't read calendars as well as I do (since I know what can be moved and what can be skipped), so I spend a decent amount of time still scheduling on my own then putting the schedule into Goodtime. Lately, when I do this, Goodtime has been super slow to update the schedule, so I spend a lot of time waiting for goodtime to update the schedule before

I can save the schedule (it took me 25 mins to schedule an interview last week because of this issue).

The best solution for high volume scheduling that I've seen

Jun 29, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It automates a ton of the process associated with engaging and scheduling candidates. And it does so in a way that either maintains or improves the overall candidate experience.

Cons: Because it's so powerful and has so much functionality, it can has a lot of switches and levers, which can take some time getting trained on. But definitely worth the investment (of both time and money).

GoodTime has been incredibly valuable to us as a team especially as we have ramped up our volume

Jun 28, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Building templates and tagging interviewers and rooms automates the hardest part of scheduling. Conflicts are also very easy to resolve

Cons: Navigating the website could be easier and it would be really great if we could pull reports about what interviews happened in the previous week and what interviews are upcoming.

Great support when needed, some of the functions would be better!

Jul 05, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Has made this part of my job that much easier! very efficient scheduling tool and pulls information together from Greenhouse which is nice. The support is always there as well whenever there is a bug.

Cons: Some of the functionality is frustrating. Very manual in some parts and bugs happen with the availability and scheduling aspect. I wish it was a bit more flexible with timezones, locations and that it was a bit more user friendly and worked a bit quicker.

Capterra loader

Goodtime has allowed us to increase our workload and limit scheduling error for a better experience.

Jun 28, 2018
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I love the tagging feature and how simple it is to search interviewers based on a few criteria. I also love that it sends out and updates all the interview invites at once!

Cons: It is difficult to "free flow" schedule. Having to use a template complicates things sometimes. It is also frustrating to be agile and work around scheduling issues that come up, IE adding a zoom last minute.

Overall: It has allowed us to increase our scheduling output without increasing the size of our team.

Capterra loader

Easy to use, convenient!

Jun 28, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease for scheduling phone screens- it makes finding a convenient time for both parties as quick as 30 seconds.

Cons: Can't think of any huge issues I've had with it recently. Sometimes scheduling onsites is difficult, but that is more on the internal team's schedules.

Overall: Scheduling is super easy!

Capterra loader

Absolutely Amazing

Jul 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Goodtime is great! It allows me to focus more of my time on Recruiting and less on scheduling! Goodtime has been a game changer.

Cons: Goodtime is a newer concept and I think that the team is getting better and better at building a product that works perfectly for recruiting functions. It would be nice if they had some "How to videos, or Tutorials.

Overall: Goodtime has saved so much time for our recruiting functions.

Capterra loader

I love working with GoodTime. Their product is amazing and they have a great team!

Jun 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use and cuts down coordination time by 50%. It's extremely user-friendly and provides a great candidate/customer experience.

Cons: I wish it could integrate more with our ATS system and pull details from the job profile but I believe their team is trying to work on this as a product improvement.

Overall: The ease of coordination and convenience of scheduling for both our team and our candidates.

Its been great!

Jun 28, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: Really smooth for the candidate, much less back and forth than it was before for getting availability. Also nice that you can show pictures of our office and team. The customer service is excellent esp for such a small company.

Cons: Its just not entirely user friendly. Bit of a hassle to set up new roles, and lots and lots of templates all over to keep organized.

Great tool to help automate scheduling

Jun 29, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Tagging system allows us to create dynamic lists to pull interviewers from in real time. This means no more excel spreadsheets to maintain with who is interviewing for what.

Cons: Any new software has a long list of features. Goodtime is great about building out high priority features for their customers.

quick, responsive, easy to use

Jun 28, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: cutting down the time of scheduling, easy to find replacement for the interviewers who declined the interview

Cons: some features - such as assigning rooms, looking for additional interviewers - suggested interviewersit doesn't show if they are available

Overall: It drastically cut down the time of scheduling

Capterra loader

Very easy to learn and use. Their support staff are always quick in their responses and helpful.

Jul 03, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Goodtime is so easy to use. It automates so much of the tricky scheduling process into one, single program.

Cons: Some features require a few buttons that I imagine could be condensed into one. It also can take more time to load with interview options than preferred.

Overall: Speed, Automation

Very easy to use and great support!

Jul 05, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how it saved a lot of time instead of me going back and forth with people on setting up time to chat.

Cons: The set up time of all of the templates (specifically for recruiting), it took a long time to set up each role, but then saved time on a daily basis.

helps me move faster

Jun 29, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: once templates are built out super fast and can easily duplicate old interview loops instead of creating new ones from scratch

Cons: rescheduling is a pain or editing interviews- ease of changes are pretty much the same if I had to re-schedule manually

Our Coordinator team implemented GoodTime and has absolutely felt the positive effects of the tool.

Jul 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Our team has been impressed by how the software has evolved over the past year. We regularly see improvements and new features. It's clear the GoodTime team values and listens to user feedback.

Cons: There are a few nuances of our interview scheduling process that GoodTime is not currently able to accommodate. They've listened to our feedback and we're optimistic that over time this will be resolved.

This tool is very useful and has increased my scheduling efficiency, but still room for improvement

Jul 06, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This software improves the candidate experience- from their end, this looks very clean and is easy to use. From a schedulers perspective, I enjoy the ease in requesting availability.

Cons: I think this software can become more user friendly for the scheduler- a lot of updates could be made. For instance, making changes after an interview has been scheduled could be simplified, the dashboard could use updates. Also, navigating through the software could be a bit challenging sometimes.

Overall: - faster request availability

- looks more professional from a candidates perspective

Capterra loader

Amazing Product, Amazing Team

Jul 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: + The team is so easy to work with, they're friendly, always on top of things and really know how to bend over backwards for their clients to make the software work the way their clients need it to.

+ The platform is super easy to use, but has deeper features that you discover over time.

Cons: - The odd time it'll glitch or won't save properly, which can be troublesome, but all in all it's super reliable.

Overall: Saved me so much time in my role with scheduling, and helps us see the health of our pipeline in Lever because it integrates! No more manual bookings. Hello free time!

Capterra loader

GoodTime make scheduling extremely convenient and helps cut down my scheduling time.

Jun 28, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The templates are amazing. I also love being able to use tags to quickly find interviewers or replacements. Goodtime helps me easily track who has accepted my calendar invites as well.

Cons: The system is very slow to load when making edits to the schedule. Sometimes Goodtime doesn't populate the schedule start time I want because interviewer's schedules read as busy when they are actually available.

Overall: Cuts down on my interviewing scheduling time immensely. Great tool to use for scheduling & rescheduling.

Goodtime has helped decrease the amount of time I spend scheduling.

Jun 28, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It's easy to use and understand. GoodTime is also open to feedback and regularly makes changes and updates based on our company's needs. The representatives and support team are highly responsive. This tool helps save our recruiting team hours of time scheduling.

Cons: This tool does require all interviewers to keep their calendars consistently up-to-date. (This is not necessarily a con for the tool; just something to consider when implementing).

Capterra loader

Self-explanatory for the most part; difficulty in maneuvering the software

Jul 02, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that for the most part, it syncs well with the ATS, Google Calendar, etc. It does make our lives a lot easier.

Cons: There are bugs that I would like to see fixed, and we have experienced a lack of syncing or incorrectly syncing between Goodtime and Google Calendar. Though there are many areas that are self-explanatory in its usage, I feel that it's a software that takes a lot of time to get used to and to fully comprehend well.

Overall: A lot of automation

I am loving using GoodTime. A very powerful and customizable tool.

Jun 29, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love that GoodTime is super powerful and customizable so that it can be tailored to suit different users and their unique needs.

Cons: My only downside is the that the learning curve is very steep given the wide functionality of the tool.

Overall: GoodTime has already begun to streamline our recruitment scheduling processes and in time (as we more fully implement the tool into our workflows) will hopefully streamline some of our broader talent management processes too.

Streamlined our scheduling processes

Jun 28, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use for the coordination team, time saving aspect for the same team. Candidates have also commented on the east of use.

Cons: Uncertain if this is truly an issue - but automated reminder emails if folks haven't responded within a given timeline would be helpful .

Save time!

Oct 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It saves time from staring at interviewers calendars and trying to play tetris to schedule onsite interviews.

Cons: Still missing some features that will ease the scheduling process.

Overall: Goodtime has been great so far! It is easy to use and has made scheduling less challenging.

Really has helped our scheduling process!

Jul 02, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: I like how you can easily request availability. From the view of the candidate, it also looks very professional.

Cons: Sometimes there are a few bugs in the software but this usually gets fixed in a timely manner by the support team

Overall GoodTime has saved me a ton of time!

Jun 28, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: The software allows you to move quickly and efficiently to schedule recruiter screens and team screens.

Cons: The software is a little bit confusing to use unless you study the GoodTime manuals. I definitely have to go back and refer to the manuals quite a few times.