# GoodTime Hire Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is GoodTime Hire the right Recruiting solution for you? Explore 34 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/164334/GoodTime-io/reviews

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GoodTime Hire

4.6 (34)

[View alternatives](https://www.capterra.com/p/164334/GoodTime-io/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of GoodTime Hire

Ease of use

4.1

Customer Service

4.9

## Showing most helpful reviews

Showing 1-25 of 34 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Tyler Y.  
Talent Acquisition  
Internet  
Used the software for: Less than 6 months

### "Amazing Product, Amazing Team"

July 9, 2018

5.0

Saved me so much time in my role with scheduling, and helps us see the health of our pipeline in Lever because it integrates! No more manual bookings. Hello free time!

Pros

\+ The team is so easy to work with, they're friendly, always on top of things and really know how to bend over backwards for their clients to make the software work the way their clients need it to. + The platform is super easy to use, but has deeper features that you discover over time.

Cons

\- The odd time it'll glitch or won't save properly, which can be troublesome, but all in all it's super reliable.

Review Source

MG

Matt G.  
Head of Recruiting  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Essential Recruiting Tools"

June 28, 2018

5.0

GoodTime is essential for my team every day. We cannot get rid of this tool as it's become integral to recruiting at ZeroCater.

Pros

I love that the tool is built for a purpose and executes on all levels. It's build for scheduling interviews and incorporates all aspects of this workflow. From panels, emails, on sites, video chats, etc. its very tailored for recruiting as opposed to generic scheduling tools. They've spent a ton of time improving features through customer feedback. They've increased their features and reduces clicks in their user flow. I love the effectiveness it gives my team and focus towards creating consistancy while reducing time.

Cons

I believe it's not as user intuitive as possible. There are still some workflows that seem foreign. Theirs the burden of setting up from scratch as well as onboarding new users. Perhaps this is since it's a unique toolset but the learning curve is a bit steep.

Review Source

MW

Morgan W.  
Recruiting and operations Coordinator  
Human Resources  
Used the software for: 6-12 months

### "Great support when needed, some of the functions would be better!"

July 5, 2018

4.0

Pros

Has made this part of my job that much easier! very efficient scheduling tool and pulls information together from Greenhouse which is nice. The support is always there as well whenever there is a bug.

Cons

Some of the functionality is frustrating. Very manual in some parts and bugs happen with the availability and scheduling aspect. I wish it was a bit more flexible with timezones, locations and that it was a bit more user friendly and worked a bit quicker.

Review Source

VR

Verified Reviewer  
Recruiting Coordinator  
  
Used the software for: 6-12 months

### "quick, responsive, easy to use"

June 28, 2018

5.0

It drastically cut down the time of scheduling

Pros

cutting down the time of scheduling, easy to find replacement for the interviewers who declined the interview

Cons

some features - such as assigning rooms, looking for additional interviewers - suggested interviewersit doesn't show if they are available

Review Source

DW

Dayna W.  
Sr. Recruiter  
Financial Services  
Used the software for: 6-12 months

### "Not the easiest to use (es without training) but once you're in there frequently it gets easier."

July 2, 2018

4.0

Increased work time and better efficiency at having both candidates and interviews attend their interviews (text messages, calendar entries, and email confirmations all help to keep people on track). This also helps me allocate more of my time towards other things.

Pros

It takes mundane and simple task and makes them highly efficient so I can move onto other time consuming tasks that require more focus and time due to calendar movement/accommodation.

Cons

Having to create all the templates and matching them to each job. In a startup, things change constantly (interview panels, interview structure, interview time lengths) and all I really need is for the calendar feature to find the best possible matches based on who I enter in and for how long the interview is. For phone interviews (especially recruiter phone screens) this tool helps move things along so much faster and so much more efficiently.

Review Source

AF

Angie F.  
Recruiting Coordinator  
Consumer Services  
Used the software for: 6-12 months

### "GoodTime has lived up to its name! Scheduling has never been this seamless!"

June 29, 2018

5.0

GoodTime helps me so much in my day-to-day operations. I cannot imagine getting through my daily workload without it.

Pros

Scheduling manually used to result in many, many lost hours of labor for our team. After our integration with GoodTime, we were able to focus on creating a seamless candidate experience that clearly put our recruiting process a cut above the rest. GoodTime allows us to fully commit to a structured hiring process and develop a standardized way of scheduling each and every round of interviews we schedule. Also, the amazing customer service the GoodTime team has provided means we can continually improve our process and candidate experience.

Cons

As the software has become more complex, it has lost a bit of its intuitive structure. Now new people being trained on the software take a bit longer to ramp up than previous iterations of the software.

Review Source

VR

Verified Reviewer  
Account Executive  
Internet  
Used the software for: 6-12 months

### "Very easy to use and great support!"

July 5, 2018

5.0

Pros

I like how it saved a lot of time instead of me going back and forth with people on setting up time to chat.

Cons

The set up time of all of the templates (specifically for recruiting), it took a long time to set up each role, but then saved time on a daily basis.

Review Source

NM

Nicol M.  
Recruiter  
Food & Beverages  
Used the software for: 1-2 years

### "AMAZING, Quick, User-friendly, time saver"

June 28, 2018

5.0

GoodTime saves me a lot of administrative work and time, support is great and works quickly to implement features we want. I would refer GoodTime to anyone

Pros

GoodTime makes my job as a recruiter so much easier, it cuts a lot of the back and forth between candidates when scheduling screens. GoodTime saves me so much time!

Cons

My only complaint is when scheduling across different time zones, GoodTime automatically sends in PST (where I am located) this sometimes confuses people in ET and CT time zones.

Review Source

VR

Verified Reviewer  
Recruiting & Strategy Operations Program Manager  
Internet  
Used the software for: 1-2 years

### "Our Coordinator team implemented GoodTime and has absolutely felt the positive effects of the tool. "

July 2, 2018

5.0

Pros

Our team has been impressed by how the software has evolved over the past year. We regularly see improvements and new features. It's clear the GoodTime team values and listens to user feedback.

Cons

There are a few nuances of our interview scheduling process that GoodTime is not currently able to accommodate. They've listened to our feedback and we're optimistic that over time this will be resolved.

Review Source

Lauren D.  
Recruiting Coordinator  
Internet  
Used the software for: Less than 6 months

### "GoodTime make scheduling extremely convenient and helps cut down my scheduling time."

June 28, 2018

4.0

Cuts down on my interviewing scheduling time immensely. Great tool to use for scheduling & rescheduling.

Pros

The templates are amazing. I also love being able to use tags to quickly find interviewers or replacements. Goodtime helps me easily track who has accepted my calendar invites as well.

Cons

The system is very slow to load when making edits to the schedule. Sometimes Goodtime doesn't populate the schedule start time I want because interviewer's schedules read as busy when they are actually available.

Review Source

SC

Stephanie C.  
recruiting coordinator  
  
Used the software for: Less than 6 months

### "Really has helped our scheduling process!"

July 2, 2018

4.0

Pros

I like how you can easily request availability. From the view of the candidate, it also looks very professional.

Cons

Sometimes there are a few bugs in the software but this usually gets fixed in a timely manner by the support team

Review Source

William C.  
Technical Recruiting and Operations Coordinator (Full-Time)  
Internet  
Used the software for: 1-2 years

### "Incredible product, wonderful team to partner with! "

June 28, 2018

5.0

Pros

The GoodTime team has been incredible to partner with in helping to roll out and customize the product. The product itself has drastically cut down scheduling time and has helped us consolidate various tracking processes into the tool. We can create email templates, interview panel templates for scheduling, and track interviewer calibration. It frees up time for our team members to be more high-touch in our candidate experience, and so we can focus our time on projects that improve efficiency and processes. It is customizable and has grown and evolved to meet our team's demand and needs. We've worked with various members of their team to create new features that meet the needs of our specific organization.

Cons

Currently, we are in need of more customizable reports, but this is something that the GoodTime team is working on!

Review Source

MM

Molly M.  
Talent Manager  
Financial Services  
Used the software for: 1-2 years

### "Good, but room for improvement"

October 6, 2022

5.0

Overall it works, though I wish it were less confusing and we had the option to manipulate the scheduling directly.

Pros

I like the UI for our candidates and the customization.

Cons

I don't like the friction with scheduling multi-day interviews. In the remote hiring landscape, we need this to be better.

Alternatives considered

[hireEZ](https://www.capterra.com/p/177502/Hiretual/)

Reason for choosing GoodTime Hire

I had used it in the past and it saved me a lot of time.

Switched from

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Hoping to automate in a more robust way.

Review Source

Eli H.  
Director of Recruiting  
Internet  
Used the software for: 6-12 months

### "This product has changed the way we think about scheduling."

July 2, 2018

4.0

Huge time savings which leads to a reduction in the amount of folks I need to hire for my team. Also helps to eliminate interview fatigue and make shadowing easier.

Pros

Boolean-based automatic slate creation. Saves an enormous amount of time and helps to avoid interview fatigue. We've been able to standardize a lot of interview slates by encouraging hiring managers to think less about \_who\_ should interview, and more about \_what types\_ of interviews they should include. We then build out templates for each type of interview and can assign shadowers to help spin up new interviewers for the interview types quickly.

Cons

There's a learning cliff that takes a while to get over. This is mainly due to the complexity and power of the product. The UI can be confusing, and the order which you must set up new users, jobs, templates, and email templates is important. It only takes a little while to get past this, thankfully.

Review Source

VR

Verified Reviewer  
Recruiting Coordinator  
Internet  
Used the software for: 6-12 months

### "GoodTime definitely streamlines the scheduling process. Would definitely recommend this product!"

June 28, 2018

4.0

Save time and effort scheduling a high volume of candidates.

Pros

As someone who has never been a recruiting coordinator before October 2017, I believe this is a high quality product. I have never working in recruiting or the technology sector before and this software proved to be for the most part user friendly and efficient. Huge thumbs up to the customer support team as well as the co-founders who are happy to move forward features that are high impact. The whole team strives to know their customer and do their best to make sure the user experience is optimized.

Cons

With new features comes new challenges. I have noticed that modifying sessions takes 20+ seconds per modification. This is an entirely different experience. I hope that this gets resolved soon as it significantly slows my workflow down.

Review Source

Shan K.  
Recruiting Coordinator  
Computer Software  
Used the software for: 6-12 months

### "Goodtime has allowed us to increase our workload and limit scheduling error for a better experience."

June 28, 2018

5.0

It has allowed us to increase our scheduling output without increasing the size of our team.

Pros

I love the tagging feature and how simple it is to search interviewers based on a few criteria. I also love that it sends out and updates all the interview invites at once!

Cons

It is difficult to "free flow" schedule. Having to use a template complicates things sometimes. It is also frustrating to be agile and work around scheduling issues that come up, IE adding a zoom last minute.

Review Source

Sierra H.  
Talent Acquisition Specialist  
Food & Beverages  
Used the software for: 1-2 years

### "Easy to use, convenient!"

June 28, 2018

4.0

Scheduling is super easy!

Pros

The ease for scheduling phone screens- it makes finding a convenient time for both parties as quick as 30 seconds.

Cons

Can't think of any huge issues I've had with it recently. Sometimes scheduling onsites is difficult, but that is more on the internal team's schedules.

Review Source

Landan R.  
Recruiter  
Internet  
Used the software for: 6-12 months

### "Absolutely Amazing"

July 2, 2018

5.0

Goodtime has saved so much time for our recruiting functions.

Pros

Goodtime is great! It allows me to focus more of my time on Recruiting and less on scheduling! Goodtime has been a game changer.

Cons

Goodtime is a newer concept and I think that the team is getting better and better at building a product that works perfectly for recruiting functions. It would be nice if they had some "How to videos, or Tutorials.

Review Source

Alyxandra R.  
Recruiter, University + G&A  
  
Used the software for: 6-12 months

### "I love working with GoodTime. Their product is amazing and they have a great team!"

June 28, 2018

5.0

The ease of coordination and convenience of scheduling for both our team and our candidates.

Pros

It is easy to use and cuts down coordination time by 50%. It's extremely user-friendly and provides a great candidate/customer experience.

Cons

I wish it could integrate more with our ATS system and pull details from the job profile but I believe their team is trying to work on this as a product improvement.

Review Source

VR

Verified Reviewer  
Senior Technical Recruiter  
Internet  
Used the software for: 6-12 months

### "Great tool to help automate scheduling "

June 29, 2018

4.0

Pros

Tagging system allows us to create dynamic lists to pull interviewers from in real time. This means no more excel spreadsheets to maintain with who is interviewing for what.

Cons

Any new software has a long list of features. Goodtime is great about building out high priority features for their customers.

Review Source

Katie M.  
Recruiting Coordinator  
  
Used the software for: 6-12 months

### "Very easy to learn and use. Their support staff are always quick in their responses and helpful."

July 4, 2018

4.0

Speed, Automation

Pros

Goodtime is so easy to use. It automates so much of the tricky scheduling process into one, single program.

Cons

Some features require a few buttons that I imagine could be condensed into one. It also can take more time to load with interview options than preferred.

Review Source

Alicia W.  
Recruiter  
Computer Software  
Used the software for: 6-12 months

### "GoodTime Review"

January 10, 2019

5.0

It has been the best software we have purchased.

Pros

Best product we have purchased. Saves so much time.

Cons

Waiting for a post interview debrief feature to be released. Other than that, nothing.

Review Source

IE

Ilan E.  
Head of Talent Operations  
  
Used the software for: 1-2 years

### "The best solution for high volume scheduling that I've seen"

June 29, 2018

5.0

Pros

It automates a ton of the process associated with engaging and scheduling candidates. And it does so in a way that either maintains or improves the overall candidate experience.

Cons

Because it's so powerful and has so much functionality, it can has a lot of switches and levers, which can take some time getting trained on. But definitely worth the investment (of both time and money).

Review Source

Gina L.  
Recruiting Coordinator  
  
Used the software for: Less than 6 months

### "Self-explanatory for the most part; difficulty in maneuvering the software "

July 2, 2018

4.0

A lot of automation

Pros

I like that for the most part, it syncs well with the ATS, Google Calendar, etc. It does make our lives a lot easier.

Cons

There are bugs that I would like to see fixed, and we have experienced a lack of syncing or incorrectly syncing between Goodtime and Google Calendar. Though there are many areas that are self-explanatory in its usage, I feel that it's a software that takes a lot of time to get used to and to fully comprehend well.

Review Source

VR

Verified Reviewer  
Recruitment Coordinator Lead  
Internet  
Used the software for: Less than 6 months

### "I am loving using GoodTime. A very powerful and customizable tool."

June 29, 2018

5.0

GoodTime has already begun to streamline our recruitment scheduling processes and in time (as we more fully implement the tool into our workflows) will hopefully streamline some of our broader talent management processes too.

Pros

I love that GoodTime is super powerful and customizable so that it can be tailored to suit different users and their unique needs.

Cons

My only downside is the that the learning curve is very steep given the wide functionality of the tool.

Review Source

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