Who Uses This Software?

If you're looking for a modern phone service that's affordable & mobile, easy to setup with no hardware, Line2 is right for you. Give your business a number that can match your mobile work style.


Average Ratings

8 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Line2
  • www.line2.com
  • Founded 2006
  • United States

About Line2

Line2 is a cloud-based business phone service that lets you talk/text across all your devices with the simplicity of an app. Simply sign up for a Line2 number & you'll have a second phone line to give out for work or when you don't want to share your personal phone. For individuals, its an easy way to keep work calls/texts separate from personal ones. For small businesses, its a full-featured VoIP phone service that gives you & your team a professional phone line on your existing devices.


Line2 Features

  • Call Parking
  • Call Recording
  • Contact Management
  • Encryption
  • IVR / Voice Recognition
  • Ring Groups
  • SIP Trunking
  • Unified Communications
  • Voice Quality Enhancement
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Employee Directory
  • IVR / Voice Recognition
  • Mobile Access
  • Virtual Call Center
  • Web Conferencing
  • Audio / Video Conferencing
  • Call Center
  • Call Recording
  • Call Routing
  • Chat / Messaging
  • Fax Management
  • File Sharing
  • IVR / Voice Recognition
  • Call Recording
  • Call Routing
  • IVR / Voice Recognition
  • Ring Groups
  • SIP Trunking
  • Virtual Extensions
  • Web Conferencing
  • Auto Dialer
  • Call Center Management
  • Call Monitoring
  • Contact Management
  • Inbound Reporting
  • IVR / Voice Recognition
  • Outbound Reporting
  • Predictive Dialer
  • Telemarketing Management
  • Voice & Data Integration
  • VoIP
  • Audio / Video Conferencing
  • Calendar Management
  • Call Recording
  • Call Routing
  • Chat / Messaging
  • Fax Management
  • File Sharing
  • Mobile Access
  • Multi-User Collaboration
  • Voice Mail

Line2 Reviews Recently Reviewed!


Decent software for texting and calling

Jul 11, 2018
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: decent value for a decent price but expect some minor technical glitches

Pros: The user can get texting and calling options on a single phone. The pricing is cheap and the basic plan is good enough for small businesses especially for international calling over the internet.

Cons: The software doesn't do well if the internet speed is low and moreover it freezes abruptly which is really disappointing. There are certainly several other softwares available that work smoother.

I use it daily for texting in the cloud

Feb 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like to be able to use a cloud-based texting app so that my employees are always connected no matter who's managing the shift.

Cons: It takes soooo slow to load sometimes. It used to have issues with group texting but they have fixed most of the bugs by now.

Overall: It's ok but could be better

Cost Effective

Sep 12, 2018
3/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The price is the reason I choose it and stay with it.

Cons: It makes you dial numbers repeatedly to get the number to connect and it is down a lot.

Overall: I have used Line2 for several yrs due to the price but if I could find something in this price range, I would change due to the down time.

Nice option for an organization with a virtual office.

Aug 22, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software is cheap and reliable. It does have several settings for customization of phone call flow. It does the job fine enough that I have go looking for a replacement.

Cons: It is a little hard to navigate. I find myself having to click around several places to end up where I want such as to change settings, etc. It doesn't work well on Chrome. Only can access some of the application.

Overall: Overall, this software gets the job done for a decent price. My only complaint is that I have to click around more than I would prefer to get it set where I want for call flow.

Capterra loader

Amazing virtual phone

Oct 31, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great option when you need a virtual phone, it allows you to call/text from the same app.

Cons: When trying to call outside the US, it gives you some issues in regarding country code and area code.

Line2 Pro needs some re-work to make it more user friendly

Oct 16, 2017
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Comments: Needs a little work, when you send bulk messages out it freezes your PC.

Pros: Stability of the software has been fairly good, some times it needs to be re-installed, and for the most part it's okay after.

Cons: You can't copy from the software, you can copy the text, and not the number you have sent the message to.

Line2 is a cheap and effective way for recruiters to contact applicants.

Mar 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Line2 allows me to call and text all my potential applicants from a local number. They have many different plans that are well priced, and allow you to choose your best fit. I enjoyed having the app on my phone to keep in touch even after work hours.

Cons: I wish there was a way to add contact info the same moment you write the message. I often lose messages in the app because I can only add in the name after the fact.

No voice gaps on call. Excellent connection

May 06, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use. User friendly interfase, can store contact profiles and a great BOIP connection. Easy to run

Cons: Can t have more than three calls at the same time, and you need to hang up one to catch up another call

Overall: Makes my work easier every day