# Page 2 | Line2 Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Line2 Pro the right Business Phone Systems solution for you? Explore 35 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/164363/Line2/reviews --- Line2 Pro 3.6 (35) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Line2 Pro ## Showing most helpful reviews Showing 26-35 of 35 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Norma Estela R. Content creator Media Production Used the software for: 6-12 months ### "My experience with Line" September 12, 2021 4.0 In general I would not recommend it, there are better free options with more users. I would change the payment option, I would improve the quality of the calls and I would focus on making myself better known in other countries, also, I would add the option of other lines outside the United States and Canada. Also, I would like to be able to reach more users. Pros It is useful for making calls because it has good audio quality. It fulfills what it promises at the beginning and it is useful to have a telephone line from the United States or Canada. Cons Access to the full range of functions is subject to a fee, but is constantly improving. The volume of calls is sometimes very low; it is from telephone lines exclusive to the United States and Canada; sometimes calls are automatically cut off after 5 minutes and it is not always easy to cancel the subscription at the time you want. Review Source SJ Shekhar J. Student Intern Hospital & Health Care Used the software for: 1-2 years ### "Decent software for texting and calling" July 12, 2018 3.0 decent value for a decent price but expect some minor technical glitches Pros The user can get texting and calling options on a single phone. The pricing is cheap and the basic plan is good enough for small businesses especially for international calling over the internet. Cons The software doesn't do well if the internet speed is low and moreover it freezes abruptly which is really disappointing. There are certainly several other softwares available that work smoother. Review Source CB Corinne B. chair Non-Profit Organization Management Used the software for: 2+ years ### "Nice option for an organization with a virtual office." August 22, 2018 5.0 Overall, this software gets the job done for a decent price. My only complaint is that I have to click around more than I would prefer to get it set where I want for call flow. Pros This software is cheap and reliable. It does have several settings for customization of phone call flow. It does the job fine enough that I have go looking for a replacement. Cons It is a little hard to navigate. I find myself having to click around several places to end up where I want such as to change settings, etc. It doesn't work well on Chrome. Only can access some of the application. Review Source VR Verified Reviewer Personnel Supervisor Used the software for: Less than 6 months ### "Line2 is a cheap and effective way for recruiters to contact applicants." March 22, 2018 5.0 Pros Line2 allows me to call and text all my potential applicants from a local number. They have many different plans that are well priced, and allow you to choose your best fit. I enjoyed having the app on my phone to keep in touch even after work hours. Cons I wish there was a way to add contact info the same moment you write the message. I often lose messages in the app because I can only add in the name after the fact. Review Source ME Megan E. Therapist Hospital & Health Care Used the software for: 1-2 years ### "Easy and low cost solution" August 20, 2021 5.0 Pros Great cost and value for the product, easy to set up and simple. Cons Sometimes the calls dropped, but its possible that was my phone provider. Review Source SD Sharif D. Inventory analyst Logistics and Supply Chain Used the software for: Less than 6 months ### "cloud calling tool" August 27, 2023 5.0 Pros Pricing is okay for the software tool, and customer support team responds to questions Cons No issue with the software, works fine for me Review Source JP Jake P. CEO Retail Used the software for: Less than 6 months ### "Awesomeness " July 26, 2019 5.0 Pros This software has great business features. Has an auto attendant feature that is fully customize-able and has a great after hours functionality. Cons I do not like that they don't have a feature for hold music Review Source Response from Line2 November 19, 2020 Hello Jake, Thank you for taking the time to leave this amazing feedback for us, we greatly appreciate it! All the best, Carlos, Customer Marketing Manager DZM Delmy Zunilda M. Customer Care Used the software for: Less than 6 months ### "No voice gaps on call. Excellent connection" May 6, 2018 4.0 Makes my work easier every day Pros Easy to use. User friendly interfase, can store contact profiles and a great BOIP connection. Easy to run Cons Can t have more than three calls at the same time, and you need to hang up one to catch up another call Review Source VR Verified Reviewer Healthcare Virtual Assistant Hospital & Health Care Used the software for: I used a free trial ### "SATISFIED" November 12, 2019 5.0 Pros It works incredibly fine. It's very easy to navigate the tools. Cons None, I like all of the features on this software Review Source Response from Line2 November 19, 2020 Hello, Thank you for taking the time to leave this amazing feedback for us. All the best, Carlos, Customer Marketing Manager ZG Zach G. Engineer Utilities Used the software for: Less than 6 months ### "Payed for service, set it up, doesn't work, customer service inaccessible" January 26, 2021 1.0 Pros There is nothing I like about my experience Cons I can log in to my account, but I can't log in to the app or to dashboard.line2.com. Customer service is not responding to emails or phone calls. Instructions online to cancel account are incomplete. Terrible Review Source Similar Products Featured