# ProForm Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ProForm the right Real Estate Transaction Management solution for you? Explore 20 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/164376/ProForm/reviews --- ProForm 4 (20) [View alternatives](https://www.capterra.com/p/164376/ProForm/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 24th, 2025 # Reviews of ProForm Ease of use 4.1 Customer Service 4.2 ## Showing most helpful reviews Showing 1-20 of 20 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Title Operations Real Estate Used the software for: 2+ years ### "SoftPro Great Title and Escrow SoftWare" May 17, 2020 4.0 We are solving preparing commitments, policies, CD's. Benefits have been allowing our people to do more in less time. Helping us keep things uniform my putting in custom rules. Our people are super happy with the Software. Pros I like that you can set up rules that will make sure the user has to abide by the business rules that we set up. Another great feature is you can put in automation that will allow the program to perfrom tasks once something is done in the system. This way it frees up your employess in order to do more important things. Cons I think they take awhile to add things that other similar software has. The biggest one is wire intergration, been waiting over a year for this feature. Another software has had it for three years at least. Review Source CT Cara T. closing coordinator Real Estate Used the software for: 2+ years ### "Tried others, this wins" June 7, 2022 5.0 Pros The ease of use. We have tried to use other programs, but this one remains our only trusted one. Cons I would like the scheduler to be included in the software purchase. Review Source JC Joan C. Title Insurance Producer Financial Services Used the software for: 2+ years ### "Perform like a Pro" March 14, 2022 3.0 It is the lifeline for the work we do. Can't imagine working without ProForm! Pros The support team is excellent and help promptly when called upon. Many of the features are helpful in the Title Industry. Documents make us look like a Pro! Cons The updates are not forthcoming on time. Perhaps because the software is fine tuned to the Underwriters. Review Source KM Kristina M. Paralegal Law Practice Used the software for: 2+ years ### "Great software and easy to use" August 4, 2022 5.0 Pros I love the way it is set up and flows. It make it easy to see key information and hot spot items in different windows. Cons The font is very small so I had to enlarge the font on my computer to see it better but that makes me have to scroll certain sections to see all the way down or across. Review Source SG Sheila G. Legal Assistant Law Practice Used the software for: 2+ years ### "ProForm is great!" August 6, 2021 5.0 Pros ProForm is easy to navigate and easy to learn. Having the ability to enter all your information in once and have that information fill on various forms is perfect for saving time. Cons I have not had any issues using this software in the 6 years that I have used it. Review Source DG Diane G. Senior Escrow Officer Real Estate Used the software for: 2+ years ### "Could be better" March 30, 2022 3.0 A mediocre escrow/title platform that could use much improvement. Pros ProForm is relatively easy to use, but that's about all I can say for the pros regarding this software. Cons Not customizable enough. Basic functions lacking. Help section is not often helpful. Suggestions fall on deaf ears. Alternatives considered [Qualia](https://www.capterra.com/p/159101/Qualia/) Reason for choosing ProForm We ended up switching to Qualia. Review Source CC Casey C. front desk admin Legal Services Used the software for: 1-2 years ### "AMAZING PRODUCT" February 20, 2020 5.0 It is a great product, organized and easy for the company. Pros This is so much easier to use that something we used in the past!! It is well organized and you can add info by typing a series of short letters that way you do not have to fill in redundant information. Cons IT IS SO SMALL!! Even if you change the zoom on your desktop, it doesnt effect the app. It is so tiny and hard to read! Review Source RB Rebecca B. Office Manager Law Practice Used the software for: 1-2 years ### "Love softpro! " February 20, 2020 5.0 Very well! We used it before and swapped to eclosings because it was web-based but did not have a good experience. I was so glad to come back to softpro! Pros The fast customer service! If we have any issues, we have help fixing it within a very short time frame. They are always very helpful. The program is also very user friendly. We used eclsoings for a short time and hated it! Softpro is much easier and more efficient! Cons The small screens. I feel like the writing is very small compared to other products and sometimes can be hard to read. Review Source VR Verified Reviewer Associate Attorney Real Estate Used the software for: 6-12 months ### "Steep learning curve at first, but great functionality " January 14, 2019 5.0 Pros It simplifies the process of creating settlement statements and balancing with lenders. Cons There is a steep learning curve up front. It's not particularly intuitive, so you just have to get in there and start working with the system to get comfortable with it. Review Source DC Debbie C. paralegal Legal Services Used the software for: 2+ years ### "Not user friendly" February 22, 2021 3.0 Pros I liked the F-2 option and the automatic population for addresses. Cons It was difficult to navigate and didn't like that it had to be updated manually. Response time from customer support was NOT always quick. Time consuming to customize to company. Too many steps to use many of the functions. Review Source MS Monica S. Review Specialist Real Estate Used the software for: 2+ years ### "Softpro" November 18, 2020 3.0 It worked well while the company was smaller, as we grew we did not find it to work well with our processes. Pros Ease of links between the CD/HUD and location of info. Cons The merging of documents was complicated, along with not having all the features to help reduce file workflow time. Review Source AH Andrew H. Paralegal Legal Services Used the software for: 2+ years ### "Best Tool for any Closing Firm" February 26, 2020 5.0 Pros I love how user friendly this program is. Additionally the customer service is amazing! Cons There are no cons it is so much better than Land Tech. Review Source AC Amber C. processor/ title agent Real Estate Used the software for: 2+ years ### "Softpro Review" November 17, 2020 3.0 Pros integrations with underwriters and title ordering. Cons too many programs to complete the open, process, settle, and post closing tasks. Review Source TJ Tim J. Sr. Real Estate Assistant Law Practice Used the software for: 2+ years ### "SoftPro Closing Program" February 20, 2020 5.0 Pros Very user friendly, ease at learning and training to others. Cons Merge documents can be revised for more specific uses. Review Source HG Heather G. Paralegal Legal Services Used the software for: 2+ years ### "Soft Pro is user friendly by being easy to navigate." January 12, 2018 3.0 Ease of use. Pros The software makes handling real estate closings easier to make last minute changes and calculations. The software keeps up with the ever-changing RESPA rules and regulations. Cons The software is very expensive to keep currently updated and also receive customer support. Since the rules and regulations relating to real estate closings seem to be constantly changing, one can spend thousands of dollars a year every year just to keep this software. Review Source RO Rachel O. Processor Real Estate Used the software for: 6-12 months ### "SoftPro is your trusted friend" June 21, 2019 5.0 it was good. i used it for processing at my last job, as the sole processor, and it was great. Pros I loved the ease of use that this software had Cons It is expensive, and the versions are not integratable. You cannot move from one to another without changing escrow accounts, etc. Reason for choosing ProForm underwriter recommended it, and as a start up business (at the time) we wanted to use a product that had a solid reputation Review Source HR Hollie R. Real Estate Paralegal Real Estate Used the software for: 6-12 months ### "So Outdated and Not User Friendly " October 17, 2019 1.0 I was not a satisfied user. From ease of use to customer service - the entire overall experience was not good. We no longer use this software. Pros I honestly did not enjoy using this software. Cons Almost everything. So outdated. Merging was terrible. Customer service was also not the easiest to work with. Review Source JG James G. Lawyer/Owner Law Practice Used the software for: 2+ years ### "Functional and up to date with all real estate closing requirements. " February 6, 2018 3.0 Excellent functionality and up to date RESPA requirements in closings. Pros I like how easy to use the program is with all the constant changes it seems taking place in real estate closing transactions. The software makes 1099 end of year reporting a cinch. Cons The software is very expensive for small firms that only do a small amount of closings each year, especially with updates every year. Review Source FJ Ford J. Attorney Law Practice Used the software for: 2+ years ### "Closings Made Easy" January 16, 2020 4.0 Pros Allows our office to Streamline the Closing Process Better Software than many competitors -Ease of use in forms and documents Cons Not always the most user friendly interface Review Source HT Hayley T. Legal Assistant Used the software for: Less than 6 months ### "By using this software we can preform tasks much faster, such as document automation. We love it. " July 31, 2018 5.0 Faster document drafting, consistency in documents and faster check printing. Easy to view multiple documents for one transaction at once. Pros Our documents are pre drafted with places for us to fill in our own information, this then transfers over to help us cut multiple checks for large transactions. Cons Can get outdated quickly, you must keep up with the updates. Some things aren't as customizable as one would like. Review Source Similar Products Featured ## Related categories [Real Estate Transaction Management](https://www.capterra.com/real-estate-transaction-management-software/)