Built for Teams

Built for Teams

5 / 5 122 reviews

Who Uses This Software?

Built for Teams gives companies of all size a better way to manage all types of time off. We improve efficiency, increase employee satisfaction, and provide you with greater business intelligence.


Average Ratings

122 Reviews
Ease
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $30.00/month
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Built for Teams
  • www.builtforteams.com
  • Founded 2003
  • United States

About Built for Teams

Awarded "Best Ease of Use" by Capterra and rated 5/5 stars by our happy customers! Easily track paid & unpaid time off, work from home days, FMLA, and all other types of time off. Features include: fully-customizable policies, automated accruals, carryover, years-of-service tiers, timesheets, clock in/out, international locations, reporting, org chart, approvals via email, and more. Integrates with Outlook, Google, Slack, and payroll. Very flexible and extremely easy to use.


Built for Teams Features

  • Absence Management
  • Calendar Management
  • Employee Scheduling
  • Employee Time Clock
  • FMLA Tracking
  • Overtime Tracking
  • Self Service Portal
  • Timesheets
  • Vacation / Leave Tracking

Built for Teams Reviews Recently Reviewed!


Great Customer Service

Sep 14, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Its very simple and easy to use. Customer service is great and they always respond in a timely manner

Cons: I'm not able to personalize per role. Like all level two managers see this, level one this, level three this.

I would like to be able to personalize the calendar more as far as black out dates vs days we cant have any techs off but can still have office roles off. We are a body shop and only have fill ins for specific roles. I wish when I changed someones job title it automatically changed them to the group they are in. For example: If we have a DA Tech that moves to a team. I can select that he is moving to Reassembly Jr and the group i made would update his hrs to 10 hrs PTO time when requested, it would remove him from the DA Tech group he was in and add him to the Reassembly group, etc. It would make it a lot easier to sync everything to one.

Overall: You guys have done or worked with me to figure out the best solutions to my problem. I wish the software was more personalized or had the options to personalize more but you listen to your customers and I appreciate that.

Vendor Response

by Built for Teams on September 17, 2018

Katie, we really appreciate your feedback. I know your organization has had some unique needs, based on the type of work you do and the way your organization is structured. We'll keep working with you to try to find ways to meet your unique needs!

Just right fit

Aug 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Built for Teams platform is exactly the right size and fit for our current stage of development; it allows for multiple users, clear communication between hiring team members, and clear progression through our outlined process.

Cons: The only feature that I could remotely describe as liking least is that I'd like a better way to move jobs around in the archive, so that current jobs are on top.

Overall: Prior to Built for Teams, we used shared google docs, various spreadsheets and random conversations to keep track of our hiring progress. BfT has been a great place to hold all of our hiring data all in one place. We can easily move candidates from one job to another, as well as have access to historic applications.

The customer service for this software is outstanding, and if we've ever had an issue, question or need, they are quick to respond and solve any problems, even if it meant re-writing some of the software. Outstanding!

Vendor Response

by Built for Teams on September 04, 2018

Wow, thanks for the stellar review! We consider ourselves lucky to have had you for a customer these several years and it's great to read that you feel the same. Thank you also for the feedback on improving the ability to reorder job postings. We'll get to work on making that easier to do!

Rawson Saunders review

Mar 21, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy, straight forward, clean interface, good email support.

Cons: See previous page.

Overall: Overall we are satisfied. I think we used to be able to pull a report on terminated employees but that's not an option anymore. It would be useful. Also we find it hard to keep track of employees rolling over PTO year after year (eligible for up to 3 days per year, up to 10 days) - it's just confusing and some kind of tool that could help us with tracking that would be amazing. We also have part time employees with different eligibility and it would be nice to be able to set the roll-over rate individually vs. the same number being applicable to all and then we have to go in and change it for the PT employees. Email customer service is quick and good. Thanks.

Recommendations to other buyers: See previous page.

Vendor Response

by Built for Teams on March 21, 2017

Thanks for the review and the feedback! We do still offer the ability to view terminated employees. We'll reach out to you via email to show you how this work as well as to show you how to manage rollover. I think we can help resolve these concerns for you; thank you for bringing them to our attention!

Great way to manage PTO!

Aug 30, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: As a school, we struggled for years to accurately manage and track the many, many requests for personal, professional, or sick time. Built for Teams was game-changing for us--for the teachers making the requests, for the administrators approving the requests, and for the HR and accounts managers reconciling PTO at the end of each year. It's effortlessly effective.

Cons: I wish we could program BFT to automatically notify our HR manager upon each approval.

Vendor Response

by Built for Teams on August 31, 2018

Laura, you've been a customer for years now, and for that we thank you! We do have a feature that allows notifications of approved time off. I'll reach out to you directly to help you set that up. Thank you so much for being our customer and for posting this review!

Capterra-loader

Excellent PTO Tracking for Mid-Size Business

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Excellent value. It is very easy to use. Intuitive interface. PTO tracking allows full customization of policies and multiple policies based on length of service or employee classification. Has enough capabilities to grow with our organization.

Cons: Wish it had employee time tracking. Additionally, I wish it were easier to move between active and former employees. It would make sense to have a drop down with employee status rather than a multi-step filter.

Vendor Response

by Built for Teams on December 21, 2017

Jeffrey, thank you for the great feedback. Good news that we are close to releasing a time tracking feature! And we'll work on making it easier to move between active and former employees. Great suggestions!

Ease of Use

Aug 29, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is extremely easy to use. With a few simple clicks, someone can complete the process of taking requested time off.

Cons: There is anything I can think of that I don't like about the software.

Overall: Built For Teams allows us to be able to submit time off "at our leisure," have our supervisor review the time off and approve it "at their leisure" and is then prompt to let us know that our time off has been approved. It is much easier and more efficient than other software programs I have used.

Vendor Response

by Built for Teams on August 31, 2018

We appreciate the review, Adrienne! You've been a customer for several years now so it's great to read that you're still so happy with our product after all this time. We love having happy customers!

Built for Teams has been an excellent partner that has helped us with organizing all of our HR data.

Jun 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software itself is a just right fit. We don't have loads of features that we don't need or use. It is simple and powerful, and that makes it easy for our employees to use regularly, which is the only way a system can really be successful within an organization.

Overall: Ease of use for both administrators and employees, and fluid and easily accessible place for important information such as PTO and recruiting.

Built for Managers

Sep 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very easy for me to manage my team's vacation and sick time in Built. The calendar view for the entire company is also a huge plus, especially near the holidays and Summer when many people are out - it helps build my expectations for response :)

Cons: Nothing that stands out as a big con but it would be nice to have the ability to build different views. Maybe this is possible if you are the admin, not sure.

Overall: Built for Teams has helped me manage my own, plus my team's schedules. It's super easy to make adjustments to requests and have everything re-calibrate. Previously, i was managing vacation and sick time through my inbox and Excel so when it came time for me to report it took time. Now I don't need to even report - the information is already there for Management and HR to view any time.

Vendor Response

by Built for Teams on September 10, 2018

It's great to hear that our product is making your life easier, Nicole! That's our goal and we're working hard to continue to improve our product all the time. Thank you for being our customer!

Great Software

Mar 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to fill forms online and keep employee files organized.

Cons: Integration with other software is limited

Overall: I've been using this software for about two years now. My team has grown about three-fold and BFT has allowed to streamline the on-boarding process.

Vendor Response

by Built for Teams on March 16, 2017

Bryan, thanks for the review and the feedback. We definitely agree that we need more software integrations. We're currently working on integrations with both Xero and Slack, and have a long list of other requested integrations that we'll be working on in the future. Thanks again for your feedback and patience as we continue to improve Built for Teams!

Built for Teams is the BEST PTO tracking website

Sep 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best part of Built for Teams is the ease of use and that it ONLY tracks PTO, not hours worked by employees.

Cons: Nothing....it's great! I can't say anything negative about this product

Overall: We were searching for software/a website that would enable us to keep PTO updated and accurate (we do not have many hourly employees and most other websites/software include hours worked, not just PTO). Built for Teams has enabled us to do this with ease. Employees are able to login and request for time off and supervisors are then able to go in and either approve or deny the request. Payroll is then able to run reports based on date and have easy access to who used what PTO during a pay period and then enter it into our accounting software to double check that the remaining hours for each employee are accurate. Built for Teams has been a huge asset to tracking PTO in our company!

Also, the team behind Built for Teams is VERY responsive to and questions that we have had. They are quick to respond and very helpful!

Vendor Response

by Built for Teams on September 06, 2018

Thank you for the kind words, Shannon! You've been a fantastic customer and we love working with you. We recognize that some companies want to track hours worked PLUS time off, and other companies like yours only want to track time off. So, we've made Built for Teams ultra flexible to support both scenarios! If at any point in time you do need to start tracking hours worked just let us know and we can help you upgrade to our timesheet feature. Thanks again!

Built For Teams

Aug 31, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Weekly reminders for upcoming PTO or schedule items.

Cons: The non-pto time off requests seem to be confusing for our employees. We are still working through how to do that on our end, so it may not be a software issue.

Overall: We now have a consolidated calendar showing time off for all of our locations which has been a huge benefit as we continue to add members to our team.

Vendor Response

by Built for Teams on September 04, 2018

Thanks for being our customer and posting a review. We'll reach out to you to talk through the unpaid time off to help make sure your employees understand it!

Capterra-loader

Experience with both the product and customer services has been wonderful.

Dec 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use and features. Built for teams has been easy to work with. They also have great customer support in providing us with both direction and implementation assistance.

Cons: Lack of API or integration has been a challenge to allow integration with some of the leading ERP systems that we support.

Vendor Response

by Built for Teams on December 21, 2017

BJ, thank you for leaving a review and letting us know how important an API is to you. It's high on our todo list so we'll be sure to reach out to you as soon as we get the first version released. Thank you for being so patient!

Staffing Specifix

Sep 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: What I enjoy the most about this software is that it is very user-friendly.

The navigation process is very simple .

Cons: Can't think of any.

Overall: It has been a great experience using this software

Vendor Response

by Built for Teams on September 21, 2018

Thank you, Sandra!

Easy to use

Sep 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use & cost. Also like the ability to view reports.

Cons: Ability to edit if a mistake was made. It would be nice to have 10 minutes or so to edit.

Overall: time tracking is great

Vendor Response

by Built for Teams on September 11, 2018

Thanks, Jake! Glad to hear our product works so well for your company. Regarding the ability to edit mistakes, do you mind responding and giving us a bit more detail about that? We really value your feedback and would like to make sure we know how we can improve things for you!

Built Review - Aili

Aug 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: A ready straight forward software to request, approve and review PTOs. I like the calendar version that everyone at the company can see others PTO plan to arrange meetings ahead. Built client service is really timely and helpful!

Cons: So far I haven't seen things which I don't like.

Vendor Response

by Built for Teams on August 31, 2018

Aili, we've loved having you and your company as our customers! You've been fantastic to work with, so thank you. We're always open to your feedback and suggestions so if there is anything we can do please let us know! Thank you for the review.

Managing Partner

Sep 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: BFT has mapped out all of the functionality of a PTO/Tracking system. And, they have easy admin config options for our team.

Cons: Occasional struggles synching consistently with Outlook. But, they have a fix for it.

Overall: Very personable and client focused.

Vendor Response

by Built for Teams on September 11, 2018

Thanks, Tim, for the great review. You've been a great customer and we very much appreciate your business!

Easy to use

Jun 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Calendar feature showing when people have time off, anniversaries, holidays, pending pto, etc. It's very easy to see when people will be out of the office, or their request needs to be reviewed, along with company holidays always being visible to the team.

Cons: Maps doesn't always recognize address so when we were trying to pick a new place to move our office it wasn't very useful.

Very Useful

Sep 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Lots of options, customer service replies quickly, easy to learn to use

Cons: While professional looking, the look of the website is a bit dull.

Overall: I've been managing BTF for my company for about 2 yrs now. At first it felt a bit overwhelming but once I started using more often, I no longer feel that way. Any time I have a question or issue, customer support is quick to reply and takes care of those issues. I never feel hesitant to email them because reps have always been friendly and helpful.

Vendor Response

by Built for Teams on September 05, 2018

Thanks for this helpful feedback, Candy! Regarding the look of the product, we'll admit we're minimalists and fans of keeping the design basic so that it doesn't interfere with ease of use. But, it's helpful to know that you wish it was a bit more exciting! We'll take that feedback to heart! Thanks for being such a great customer these several years. We'll keep doing our very best to support you and to make sure our product is making your life easier.

Easy to use

Sep 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that it is easy for me to review my past pto and future.

A new feature I like is my future approves pto is reflected in the hours I have left.

Cons: Honestly, I liked everything. I wouldnt change anything.

Vendor Response

by Built for Teams on September 20, 2018

Thank you so much, Kristan! We're happy to hear that you are enjoying the recent update and finding it helpful.

Easy to use

Sep 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very easy to use. I like that I can view all time PTO time used and what I have remaining.

Cons: No dislikes. It is pretty self explanatory and there isn't anything I've come across yet that I don't like.

Vendor Response

by Built for Teams on September 20, 2018

Thank you Tara! We're thrilled to read that you enjoy Built for Teams so much.

A management nightmare resolved!

Mar 15, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Built for Teams is a feature rich solution that. Managing PTO request across multiple office Internationally has been a difficult challenge. The sales team was very responsive to our request and needs and found a way to make our different situation work. The deployment was smooth, with the support team staying close during the entire process. Fast response times, and frequent check-ins during the process. Feature rich solution with all and more than we needed.

Cons: It would be nice to have better filtering options on the Directory and People tabs. Its not really a con, but more of a feature request.

Overall: Consolidation of PTO request across multiple International offices.

Vendor Response

by Built for Teams on April 04, 2018

We're happy to hear our product is working so well for you, Eric! And great suggestion regarding filtering. We'll work on improving our filtering options on those two pages. Thank you for taking time to post a review and to share your experience using our product.

Keeping track of leave for 40 employees in this program is so much easier than doing it by hand.

Jun 20, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use by employee and supervisor. The ability to quickly see and approve leave requests. The system is completely paperless.

Cons: The employee can't easily print out/access a report of his time taken. He can easily see what is left and what the screen shows but he can't print his history.

Vendor Response

by Built for Teams on June 21, 2018

Thanks for leaving this great review, Brian! It's always helpful to hear what is working well and what we can improve on.

Your employees do have the ability to view their complete history, which shows every transaction (even for past years). It sounds like it would be helpful for you if we made the transaction history easier to print, though. Is that correct?

I'll have our customer support team reach out to you to discuss this further. We want to make sure your employees are taken care of!

Built for Teams

Sep 13, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: PTO tracker, anniversary dates, org chart

Cons: No tracking for training, PTO request email notifications cannot be turned off

Vendor Response

by Built for Teams on September 19, 2018

Ashley, thank you for being our customer and for posting a review of Built for Teams. I'd love to get a bit more info regarding how you'd envision "tracking for training" working.

Regarding PTO request email notifications, those seem like a pretty critical part of the request/approval process. It would help to understand how you'd use the system if those email notifications were turned off.

Built for Teams

Sep 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Customer service has been top notch.

Cons: Took a few mins to locate specific features.

Overall: It has been first class.

Vendor Response

by Built for Teams on September 12, 2018

Thanks, Shaun! You've been a fantastic customer and so easy to work with. We'll keep doing everything we can to make Built for Teams the best it can be.

Excellent System and Amazing Service

Mar 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Built for Teams has streamlined our employee tracking and PTO usage. Prior to built we attempted to maintain multiple spread sheets and forms for PTO approvals and tracking along with employee information. Built has allowed us to consolidate all of those systems into one user friendly system and has improved our accuracy in tracking and approving PTO. Our employees are especially enjoying the ability to log in and see how much PTO they have at anytime. Customer support is fantastic and the developers continue to add new features and reports that continue bringing added value to us as a Built user.

Capterra-loader

Administratively smooth

Sep 04, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is a helpful tool to manage our people and their planned time away from the office.

Cons: I want them to develop a timecard feature for hourly employees that helps us manage their work times with their PTO time.

Overall: Overall, the service is excellent and I appreciate how they improve my job as an administrator.

Vendor Response

by Built for Teams on September 05, 2018

Dan, I have great news! We recently finished a timesheet feature that could be what you're looking for. I'll have one of our support team members reach out to show it to you! Thanks for the review and for being our customer.

Capterra-loader

Easy with just a few steps

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Pto tracking is easy and at just a glance you can see a clear overview of the hours earned and hours used to date. Also, the calendar shows the while companies hours off. The UI is smooth and refreshing to use.

Overall: Ability to teach my pto.

It's a good way to manage PTO and view team calendars.

Feb 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like being able to view coworkers' birthdays and one-year work dates on the calendar. It makes planning events easier.

Cons: The Org Chart is not well formatted for horizontal orgs. My company is pretty flat, so I have to scroll all the way over to get a full view.

Overall: When I need to request PTO, I can just go to the simple portal and get it done in less than a minute.

Vendor Response

by Built for Teams on February 27, 2018

Thanks for your feedback! Regarding formatting the org chart, if you click the Options button on the org chart, you can change the formatting to the "condensed" format which is better for organizations where the structure is very flat. Give that a try and let us know if that helps!

Easy and convenient to use. Very user friendly and intuitive.

Apr 07, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is easy to use and it is intuitive for someone who doesn't use the software often. Meaning that it is still easy to find what you are looking for - you don't have to memorize a process....just the name.

Cons: The times to select for when we will be out; they are not conducive to a school schedule. The hours represent an office style job for an 8am to 5pm and are only in half an hour increments. If it were possible to change these per account, schools need a little more flexibility because otherwise teachers are taking out a little more time from their personal days.

Vendor Response

by Built for Teams on April 11, 2018

Hi Elizabeth, and thanks for the review! I'm so glad to hear Built for Teams is working well for you. Regarding your question about the times of day and schedules, I have great news...you can indeed change the scheduled hours to better accommodate your actual daily schedules. I'll have our support team reach out to your account administrator to make sure they know how to make that change. Thanks for bringing this to our attention so that we can help your organization better configure your account!

Easy to use!

Sep 06, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: This is quick and easy to use. I like the company-wide calendar view which makes it easy for me as a project manager to see everyone's vacation calendars in one view. I like that I can see how much vacation I will have accrued at a future date in time.

Cons: I wish this integrated better with our time tracking system, our accounting system, and our outlook calendars.

Overall: Very positive.

Vendor Response

by Built for Teams on September 10, 2018

Thanks for the review of our product! We do integrate with Outlook calendars so let us know if you'd like a tutorial on how to do that. We're working on adding additional integrations as well.

Great experience with first-time user

Sep 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I love the dashboard where you can see an overall snapshot of your account. I also love how easy it is to make a request.

Cons: The initial sign-up process was a little confusing.

Vendor Response

by Built for Teams on September 19, 2018

Thanks, Jill! We're glad your experience has been so positive. We'll certainly see what we can do to make the initial sign up process less confusing. Is there anything specific you'd suggest we do differently?

Amazing Built for Teams

Mar 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is so easy to use and it is very professional

Cons: I do not have issues with the system. We are very happy with it.

Overall: It has been great using built for teams. Very easy and fast to use. It is easy to introduce to new employees and they understand it right away.

Great Product

Sep 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I think Built for Teams is very easy to use and understand. There are many features I like about it, but the feature I like most is the "Paid Time Off" feature. I really like that you can look at it multiple ways (i.e. by number of hours you have or number of days). I also really like the summary box each section includes showing your current balance, scheduled to earn, scheduled to use, and remaining for year. This summary allows me to really understand how many days I really have left and doesn't leaving me questioning or trying to manually figure it out on my own.

Cons: There's nothing I really dislike about the software, but there's a lot of functions that I do not use in my position.

Vendor Response

by Built for Teams on September 19, 2018

We're happy to hear that Built for Teams works so well for you! Ease of use is top priority for us, so this is great to hear. Thanks for taking time to post a review.

Very simple to use

Sep 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I like how easy it is to submit for my PTO and that im able to see what my coworkers have put in so we do not have conflicting schedules

Cons: I haven't found anything I dislike about the software so far.

Vendor Response

by Built for Teams on September 05, 2018

Ease of use is a top priority for us, so thank you for letting us know we're doing a good job in that regard! We appreciate having you as a customer, Libra!

Easy to use, lots of features!

Jun 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: The easy PTO tracking. We use Quickbooks payroll and the Quickbooks time off tracking is impossible. Built for Teams has an easy interface for the employees, and great tools for HR.

Cons: No easy way to document warnings or other disciplinary steps leading to termination. It would also be nice if there was a way to track percent effort or timesheets.

PTO Tracking Made Simple

Aug 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Software is very intuitive and allows for customization of any type of leave. With three locations, having one centralized calendar was crucial; Built for Teams' calendar feature is a favorite feature for our entire staff. Submitting leave requests is a snap and can be done from multiple places within the site.

Cons: Can't think of any real issues or areas for improvement.

Overall: The Built for Teams staff was very responsive and every interaction with them was professional and courteous. The entire process was easy and fast.

Vendor Response

by Built for Teams on August 29, 2018

Thanks so much for this review! We're working hard to make sure our product is the best and that we provide amazing service on top of that¿it's nice to hear those efforts are appreciated! Thank you for being our customer.

Built for Teams just works

Sep 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that my team (and I) can easily submit PTO requests for me to review/approve.

Cons: I wish the Transaction History view under the PTO screen was in reverse order (newest activity at the top) or that I could adjust the sort to ascending or descending view by clicking on the headings.

Overall: It's made tracking time off in our organization so much cleaner and efficient.

Vendor Response

by Built for Teams on September 07, 2018

Christine,

Great suggestion on making the transaction history sortable by date in reverse. I'll get that on our todo list and notify you once we've done that. Thank you for taking time to post a review and to give us your feedback. It's implementing suggestions like these that help us continue to earn high marks in ease of use!

Capterra-loader

Great time saver for tracking PTO

Oct 30, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Very easy to use, good end user access and details. Easy to use via mobile device or through desktop.

Cons: Lacks some out-of-the-box functionality. The tool is so good at its core functionality, you want to use it to do more, such as track work travel schedules.

Overall: Saved multiple hours of work for an individual trying to track down who had time off and how much could they use.

Easy to use

Sep 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: How easy it is to use. Four simple tabs that have everything you need. My favorite part is seeing the paid time off. Being able to see the current balance, scheduled to earn, scheduled to use, and remaining this year and having the option of having it in days or hours. The other nice part of the tool is you can submit a vacation on the calendar or under the paid time off tab.

Cons: At this point in time I can't say that there is anything that I like least about Built for Teams.

Vendor Response

by Built for Teams on September 07, 2018

Thank you for the review! We're happy to hear that you love our product!

Built for Teams Review

Aug 29, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to access.

Easy to track available time off.

Easy access to calendar.

Cons: Need to be able to request No Pay Time Off.

Need to be able to go back & cancel approved time off.

Vendor Response

by Built for Teams on August 31, 2018

Wayne, Built for Teams can indeed track unpaid time off, and it's also possible to cancel approved time off. Both of these capabilities can be disabled by your company, though, so I'll reach out to your account administrators and discuss your feedback with them. If they're ok with enabling these features, I can help them do so. Thank you for the review!

Review of My Built for Teams Experience

Sep 11, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: We mainly use this software to store, track and request our PTO. I do like how I can access my current time as well as my previously requested time and make changes to any requests.

Cons: I do not like that our only option for requesting time off is for a full or half day. Many times things such as a doctor apt. or personal time may only be something that will take an hour or two, so I would love if we could request a smaller portion to use our PTO. This way we can track better the time we are taking off. It would seem some employees will take advantage of taking an hour here, or there without ever making up or accounting for that time, which leaves others to pick up their slack.

Vendor Response

by Built for Teams on September 12, 2018

Deanne, thank you for the review! I'm happy to report that Built for Teams does indeed allow you to request time off by the hour, not just by the day. We even allow you to be as specific as to the minute, if needed!

Your account administrators have set up your company account, however, to only allow half-day increments. If they'd like to change that setting, we can provide any guidance to them that they might need. Feel free to ask them if they're open to changing that setting and if they need help doing so, contacting us with questions!

B4T Review

Sep 13, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It did not require us to include payroll since we have another system for that. Allowed for supplemental use.

Cons: I wish it had more reports options. At minimum I would like a Master Report that pulls all types of PTO at once.

Overall: They are extraordinarily responsive, answering questions and solving any problems within the hour.

Vendor Response

by Built for Teams on September 18, 2018

Hi Emily! Thanks for the review and suggestions for reporting. I'd love to hear more about the master report idea that you have. Do you mind replying and giving us a bit more info about what data you'd like included in that report? Your feedback would be invaluable!

Excellent product

Mar 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Built for Teams is extremely helpful yet easy to use! I especially like that it keeps track of used/available time off, and employees can easily access the company calendar to see who may have already requested time off during any particular time. It clearly shows employees what information may be missing from their profile and what still needs to be completed, and it is very convenient to have necessary documentation so easily accessible. Other great features are The Directory and "search" options, which not only provide each employee's email address, but their phone number(s), what they do and who they report to, which is very helpful in a company like ours where numerous employees work in various offices, often travel or even work remotely. Built for Teams has been a great benefit!

Built for Teams usage

Sep 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user friendly. Easy to understand and navigate.

Cons: At this time I do not have any negative feedback.

Vendor Response

by Built for Teams on September 21, 2018

Jeanette, thanks so much for this review and for letting us know how much you enjoy using Built for Teams!

Very easy to use and keeps us organized and streamlined with our PTO and other HR Issues .

Aug 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Enjoyed the ease of tracking and approving PTO. This has really streamlined the approval process and the planning of our Office PTO to avoid conflicts.

Cons: We find it tedious as we need to manually Pro-Rate the PTO allowed each year per employee based on policy. An auto calculator for this function would be nice.

Overall: Peace of Mind that PTO was being approved and tracked in a reasonable manner. We are a small growing office and we were outgrowing the honor system.

An easy to use way to manage org chart and out-of-office.

Apr 05, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The aggregated out-of-office calendar is very useful for providing visibility across multiple teams and ensuring that the necessary approvals are made.

Cons: Approvals can sometimes take awhile and it's not clear how to check the status of them. We would have liked to see if e.g. someone has looked at a PTO request, or a way to send reminders to take follow up action.

Vendor Response

by Built for Teams on April 06, 2018

Great feedback! It's true that approvers don't always take immediate action when they receive the PTO request notifications (even though the notifications themselves are immediate). Because the notifications are primarily via email, there isn't a reliable way to know if the approver has "looked at" a PTO request but...would it help if the system sent reminder emails to the approvers, reminding them that they have PTO requests still awaiting their review?

Built for teams is simple and efficient. Great resource to keep track of PTO

Dec 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Simple PTO request and approval process. I like the ability to check my status online vs. checking a pay stub for hours.

Cons: Rigidity of PTO process. I'd prefer to work in under an honor system PTO process, but this is a business philosophy issue not software. However, implementation of the software makes a rigid process.

Vendor Response

by Built for Teams on December 20, 2017

Thank you for the review, Mark! We're glad to hear you think Built for Teams makes PTO tracking simpler. In case your company does change their PTO approach, Built for Teams does support "unlimited" policies where time off gets scheduled but isn't limited to a specific amount.

CMP

Sep 17, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I like being able to see the calendar and being able to put in PTO through the there on the chosen day.

Cons: The organizational chart can get be a little confusing scrolling through it.

Vendor Response

by Built for Teams on September 20, 2018

Thanks, Kelly! Let us know what part of the org chart feels confusing to you. We love customer feedback!

Great

Mar 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The system is very user friendly and it takes little to no training to rollout across a company.

It's easy to track all of our PTO policies by department, team, or position.

Cons: I can't think of anything I dislike enough to write about it but I am forced to use 100 characters.

Overall: Easy of tracking, elimination of a paper process.

Vendor Response

by Built for Teams on April 04, 2018

Thank you for taking time to post a review, Kara! And even more than that...thank you for being our customer. You've been so great to work with.

Happy customer

Sep 11, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to use and keeps track or everything for me

Cons: Not too important however when a request is out pending they should resend to the manager weekly for approval.

Vendor Response

by Built for Teams on September 12, 2018

Hello, Randi! Built for Teams does have a reminders feature that your account administrators can enable so that pending requests don't fall through the cracks. If your account admins are on board with enabling that feature, we can help.

Thank you for the review!

Built for Teams really does help!

Sep 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that the software takes guesswork out of PTO requests and tracking who is out of the office and when. At a glance I can see how much PTO I still have and when others have requested off so that I know when I can use mine.

Cons: I cannot really think of any features that have been negative so far.

Vendor Response

by Built for Teams on September 17, 2018

Ashley, thanks for the review and comments! It's been great having you as our customer.

Very user friendly software that is simply and easy to use.

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that Built for Teams helps employees keep track of any earned time off in a detailed manner. I also love the feature that allows an employee to send a message to their employer with the reason for their time off.

Cons: Occasionally there is a need to take time off that is less than 30 minutes. With Built for Teams, we must take at least 30 minutes off at a time (rather than say, 15 minutes).

Overall: Easily able to notify my employer when I am taking time off, while keeping track of my own hours. Simply and engaging software!

seamless PTO software

Jul 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very easy to track your PTO days and your sick days. The application process is seamless and very simple.

Cons: I wish the compensation/ salary function could be tied to other outside HR companies so even if you don't use built for teams for payroll you could still see your salary

Overall: seamless PTO tracking

Vendor Response

by Built for Teams on July 25, 2018

Thanks for posting a review, David! I'm happy to see that Built for Teams is working so well for you. Thank you also for the suggestion. We love hearing from customers about what would make our product even better!

Capterra-loader

Built For Teams

Sep 10, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Great functionality and easy to use. Navigation is also smooth.

Cons: Not able to capture all HR related requests (at least how we use it).

Vendor Response

by Built for Teams on September 11, 2018

Thanks, Jesse, for your feedback and review! We'll reach out to you to learn more about your comment regarding "capturing all HR related requests." We'd like to make sure our product is doing everything you need it to!

Easy to Use Software

Sep 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: It makes PTO requests and viewing the Org calendar super easy and straight forward.

Cons: There seems to be a few bugs in profile photos.

Vendor Response

by Built for Teams on September 11, 2018

Thanks for taking time to post a review. Let's talk further about your comment regarding the profile photos. I'm not aware of any bugs so it would be good to find out what trouble you may have been experiencing. We'll fix it right away!

I've had a very positive experience using Built for Teams

Sep 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like how easy it is to select what days I am selecting for vacation, and seeing how I accrue my PTO and how it get's used.

Cons: I do not like how it is difficult to tell the overall amount of time I have of PTO, and that I needed the admin of the system to allow me to dip into the negative hours, even though I would eventually accrue that time.

Vendor Response

by Built for Teams on September 14, 2017

Thanks for the review, Monica! Our customer support team is going to reach out to you to ask some additional questions about your feedback so that we know how we can improve!

Built for Teams Review

Sep 17, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the ease of approving PTO and seeing my team's past usage.

Cons: Sometimes it's difficult to find my team's profiles.

Vendor Response

by Built for Teams on September 19, 2018

We appreciate the review and feedback! When it comes to finding the profile of your team members, the quickest way is to use the search box at the top of any page. Simply start typing in the first or last name of any person and the system will quickly display a link to that person. If you have any additional questions or feedback about this we'd love to talk further so that we make sure this works as well for you as possible. Thanks!

The customer service is top notch!

May 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use for a company our size. It tracks all the information and keeps everything organized. Allows for Supervisors to check employees balances quickly.

Cons: They are working on calculation errors with the Vacation Time - other wise everything else is good.

Vendor Response

by Built for Teams on May 29, 2018

Thank you for the kind review, Andrea! We really appreciate having you as a customer. Regarding the issue you mentioned with vacation calculations, I just double checked with our support team and they said they were able to do a phone call with you explaining that the numbers were actually calculated correctly and that they were able to help explain the calculations to you. If you have any further questions at all, don't hesitate to reach out!

Very pleased

Mar 19, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This software makes my job easy by doing everything it says and more. Great features and functionality.

Vendor Response

by Built for Teams on April 04, 2018

Thank you for the review, Mark! It's good to hear that we're helping make your job easier...that's our goal!

Review

Sep 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Being able to keep up with PTO days taken/not taken.

Cons: Sometimes it is difficult to use on mobile device in regards to imputing dates for PTO request.

Vendor Response

by Built for Teams on September 18, 2018

Thanks for the kind words, Candice! Have you tried our new mobile apps? They make it quite easy to input PTO request dates. If you have any additional feedback on how we can improve the user experience for you, just reply to this message. Thanks for being a Built for Teams customer!

Very easy to use and functional

Sep 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use and simple interface throughout.

Cons: Pto screen is sometimes hard to find and the format changed.

Vendor Response

by Built for Teams on September 07, 2018

Thanks for the review and the feedback. If you have any additional information on what you mean by the PTO screen being hard to find, we'd love to discuss this further with you. Ease of use is top priority!

Review

Sep 13, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: The Built for Teams has a clean interface and very easy to use.

Cons: The Built for Teams works pretty well for us.

Overall: It keeps our PTO times organized for the day.

Vendor Response

by Built for Teams on September 20, 2018

Thank you, Kevin, for this review!

Easy to use and Great customer service

May 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Initial setup is easy and any questions that arose were answered fast and patiently. Fortunately I spoke with Brett, the founder, and he was more than willing to demonstrate the vast capabilities Built for Teams provides. Not only did he gladly show me the possibilities but was very open to feedback. Not every day do you get to speak with a founder of a company and feel that your opinion and business matters. I definitely recommend this service to those looking for an efficient way to track PTO of their company, Built for Teams is worth it! Plus there's a free trial for those unsure.

Easy and Seamless

Mar 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very user-friendly interface and quite intuitive. Lets me clearly see how much time I have taken off and how much time I have left so I can budget accordingly.

Cons: Nothing bad to say. I have been using the software for almost a year now and have yet to run into any walls.

Vendor Response

by Built for Teams on April 04, 2018

We're happy to hear that one year later you're still loving Built for Teams, Brad! We're continuing to work on enhancements and improvements to make our software the best in the market. Your feedback is invaluable!

Capterra-loader

Very easy and satisfying !

Mar 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Extremely organized and very easy to understand. The employees here love it as well, it keeps things well structured.

Cons: I have been using this software for almost a year now and I have not found something I dislike about it.

Vendor Response

by Built for Teams on April 04, 2018

That's great news, Angela! We have a lot more great updates to come so we're going to make sure you continue to love Built for Teams for years to come!

Rep's training was very thorough. If I had any questions, he was very quick to respond!

May 30, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is extremely user-friendly and easy to make changes, on both the employee side and the administrator side.

Cons: Sometimes there are too many steps to get something done (but once you learn it, it is not that difficult).

Vendor Response

by Built for Teams on June 05, 2018

Kimberly,

Thank you for the review and for the feedback! If you have any specific examples of processes that take too many steps, we would love to hear about it so that we can work on streamlining those processes for you. It's very important to us that our customers find our product easy to use, even though it is so powerful!

Thank you again!

basic but sufficient

Aug 28, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: easy to access and use transmittal enjoy the ease of the softaware versus other similar software i would recommedn

Cons: break down of days left...there are times when it is difficult to see desired vacation days left can be confusing

Solid solution

Sep 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is very easy to use with little to no training.

Cons: I think there is a ton of complexity to it and I have not spent the time to get into it and find any shortcomings.

Vendor Response

by Built for Teams on September 12, 2018

Thanks for your review! Built for Teams does indeed have a lot of power but we're happy to read that you find it easy to use. That's the goal we're always working towards!

Great software easy to books days for taking holidays .

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to book days for taking timeoff, Easy way to plan holiday by looking into the calendar who is taking time off in same time.

Cons: org chart it can be made more attractive and it cam be made more responsive. It is difficult to zoom in and zoom out from chart

Vendor Response

by Built for Teams on February 28, 2018

We appreciate you taking time to leave this review for us! We'd love to hear more detail about your thoughts on making the org chart more attractive, if you want to email us at support@builtforteams.com. Zooming on the chart can be done either using the +/- buttons or you can simply scroll up/down to zoom in/out.

simple and easy to utilize and request time off, and PTO balances is viewed at your fingertip

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the portal is easy & simple to navigate & executing time off requests are quick and easy. Employees had no issue learning & navigating in the system.

Cons: when an email is issued to the manager, once the manager approves via email, there no indication that the time off email request was approved/denied. In other words, if there are many time off requests are emailed from various employees, there is no way you are able to tell which you've approved/denied, unless you go into the portal to view what's left.

Vendor Response

by Built for Teams on June 14, 2018

Thank you for the review and for the feedback! We'll reach out to you directly to get a bit more information about what you're hoping to see after a manager approves a request. We do send an email notification to the requestor and to anyone else copied on the request, so we'd love to get more detail on what you'd like to see. Thanks!

Capterra-loader

Really simple product to request PTO.

Feb 26, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Does the one thing it's supposed to do well and requesting time off or remote work is simple/straightforward.

Cons: Interface looks a little dated and I don't always understand all of the text fields or how it calculates my time off.

Vendor Response

by Built for Teams on February 27, 2018

Dominic, thank you for your feedback! Our system is highly accurate in calculating time off, based on the settings your account administrators have configured. If you have any questions at all about how those calculations work, please don't hesitate to send us a support request at support@builtforteams.com. We'd be happy to answer any questions you have!

Built for Teams is great!

Aug 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Built is so easy to use and has all the functionality I need.

Cons: I don't think there is anything I would change about this software.

Vendor Response

by Built for Teams on September 04, 2018

It's great to hear that you're so happy with our product, Maxine! Thank you for the feedback and the kind words. We'll keep working hard to make sure Built for Teams is the best product around. Thanks for being our customer!

BFT Review

Sep 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Super easy to use, able to get the whole team on it with ease.

Cons: Nothing so far, everything seems to work great and seamlessly.

Vendor Response

by Built for Teams on September 05, 2018

Thanks, Sydney! It's great to read that you are so pleased with Built for Teams. If there is ever anything we can do to assist you just let us know. We appreciate having you as our customer!

Great program

Aug 29, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use and well layed out program. I recommend it.

Cons: All good no problems. Program works well.

Overall: Great at keeping track of everything.

Vendor Response

by Built for Teams on August 31, 2018

Ease of use is a very high priority to us, so it's great to read that you feel we're doing a good job in that regard! Thank you for being our customer, Peter!

Easy to use software makes experience enjoyable

Oct 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's easy! From logging in for the first time to setting up your user profile, Built for Teams is a very easy software to use and track PTO. Requests kick out fast to users along with fast response time!

Overall: I can say that for what we use the software for, this website is pretty simple so for me at least.

no problems yet

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: pretty easy in its functionality, does not present any problems for me thus allowing me to not think about it when using

Overall: quick use

Built For Teams

Sep 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: Easy to use, clear and concise, .

Cons: nothing to complain of, would love to see it integrated with outlook

Vendor Response

by Built for Teams on September 11, 2018

I'm glad you find our product so easy to use. That's one of our primary goals! Regarding Outlook, we do allow you to integrate our calendar data into your Outlook calendar. Just reply to this and we'll be happy to help you set that up!

Built for Teams Review

Sep 04, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use is definitely the biggest pro. Everything is very user friendly, specifically on the employee side of things.

Cons: I wouldn't really call it a con, but instead of titling every request individually, it would be nice to have categories to select from.

Vendor Response

by Built for Teams on September 05, 2018

Gabe, thanks for the suggestion about time categories. We'll reach out to you to learn more about what you're envisioning. Sounds like you're pleased with how easy it is to use our product, which is great! But if we can make it even better we'd love to get your input on that. Thank you!

simple

Aug 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy to use and communication with.

Cons: our company does not use it to its full capacity.

Vendor Response

by Built for Teams on August 31, 2018

Built for Teams does have a lot of capabilities, Quinn. We're happy to see that you love our product, even if your company isn't yet using all of those capabilities!

Reliable app to count days off

Sep 11, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: It's very convenient to see my days off

Cons: It's not nice not to see my co-workers' days off

Vendor Response

by Built for Teams on September 12, 2018

Anton, thanks for leaving a review of Built for Teams. I don't blame you for not always wanting to see when your coworkers are taking a vacation. :) Your account administrators can change a simple setting so that you only see your own time off if they'd like. Built for Teams is very flexible in that regard!

User Friendly

Sep 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is very user friendly! I really like how it keep all of my information in one location and I can keep track of my used and remaining vacation.

Cons: I would like to be have this in app form so that I can access this from my phone.

Vendor Response

by Built for Teams on September 17, 2018

Kali,

Thanks for the review! I'm glad you find Built for Teams to be so user friendly. Good news: we do have apps for Android and iPhone users! If you go to the app store and search for "Built for Teams" you'll find the apps there. If you have any questions about the apps just reply and let us know.

The tools is simple to use and the visual of org chart is displayed nicely.

Aug 28, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It is very easy to use and you are able to view the entire org chart by zooming it in and out. It contains all the information that we need and show the company structure on one screen.

Cons: The width of the org chart gets very wide when you have multiple divisions, it can be more mobile friendly and such more responsive though the company has many many sub-divisions.

Overall: Visual presentation of the org chart

Quick and easy way for PTO services

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simple and efficient. This system is very easy to use. I am able to quickly submit time to my administrator and they can approve instantly.

Cons: This system shows my total accumulated hours. At my school, we only take full or half days of PTO so it would be more convenient to have the time divided in that manner.

Overall: It is an easy and efficient way to ask for time off, much more efficient then write a formal paper request.

Vendor Response

by Built for Teams on April 09, 2018

Thanks for the review, Benjamin! We appreciate you taking time to give us feedback on your experience with Built for Teams. Regarding half-days and full-days, we do have a setting that allows you to restrict usage of PTO to just half or full days. If you have any questions about how to enable that setting feel free to reach out to us via our support site and we'll walk you through it. Thanks!

No major complaints

Sep 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to log and track PTO and see PTO of others. Organizational chart is also useful.

Cons: PTO requests require a short description which could make some feel obligated to explain why they're taking PTO even if it's for personal reasons.

Vendor Response

by Built for Teams on September 17, 2018

Thanks, Erin, for this helpful feedback and for being our customer! The short description field on a PTO request is actually optional, so if employees want to leave it blank that's totally fine. Perhaps we need to make it more clear that this field is optional, however. Thanks for the feedback!

We use it in office and helps us keep track

Sep 14, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Instant access to benefits, time off, sick time, etc... so that's very nice. be able to plan time off

Cons: sometimes it's hard to determine if what has been submitted and approved for time off, if these hours are included in totals or not

Vendor Response

by Built for Teams on September 17, 2018

Thanks for your feedback. Hopefully the instant access is saving you time and getting you the information you need. Regarding the totals, have you looked at the "detail" view for your time off accounts? This view gives a very clear breakdown of what is scheduled to use vs already used. All of the numbers used in calculations are displayed so that there isn't any ambiguity at all. Try that view and see if it helps!

Awesome Great for Big Teams.

Mar 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use. And the best part is I can access it at any time. I can also access it from my phone and tablet.

Cons: Nothing everything is perfect. I have no complaints about this this system. It is well organized look nice.

Overall: Very nice and convenient . Saves me time. I no longer need for my boss to be available in order to request a day of. I can just log in and request a date and wait for his approval.

Recommendations to other buyers: No. This software is well built.

AC Review

Aug 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: It's easy to understand and pick up. Also very nice to be able to check on exactly how much PTO is left for the year or how much vacation carried over from the previous year.

Cons: Sometimes the emails back from the system do

Vendor Response

by Built for Teams on September 04, 2018

Glad to hear Built for Teams is working so well for you, Alex. Thank you for the review! It looks like part of your review was cut off for some reason so if you have any questions regarding emails from the system please reach out to our support team and we'll take care of you!

Excellent Benefit Tracking Software

Mar 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Ease of use, customer service.

Overall: Before we had built for teams I remember PTO and sick days being kind of a nebulous entity. It's been great to log in and see exactly how many hours you have left in the calendar year.

Recommendations to other buyers: If you have an HR department, make their lives easier with this software.

Fantastic

Jun 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The interface is beautiful and thoughtfully laid out. I never have to wonder where my information is and from the beginning, I knew how to navigate the site.

Overall: We gained a clear, local spot for all of our team's personal information.

PTO made simple

Mar 16, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Simple

Easy Tracking

Cons: Takes away from the personal interaction of asking for time off

Overall: As an employee using Built For Teams is a simple, one stop, tool for tracking and requesting PTO. I like the layout and the ease of using it.

Recommendations to other buyers: none

General review

Sep 13, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Pros: It is very easy to see PTO and request hours as needed. Plus all of our organization information is located in there.

Cons: I am not quite sure what I would change.

Vendor Response

by Built for Teams on September 19, 2018

Thanks, Jennifer! We're always working hard to find ways to make our product as easy to use as possible, but it's nice to hear that we're off to a great start.

Seamless

Mar 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use, the website is seamless, no problems. It even coverts days to hours and hours to days. Very simple.

Cons: Very good just wish they had an app compatible with Iphone. This would be much easier as I would be able to go straight to the app and do what I need to do without browsing the internet

Overall: Use it for my PTO

Vendor Response

by Built for Teams on June 27, 2018

David, thank you for the review! Please accept my apology that we haven't yet launched our iPhone app. Although Built for Teams does work very well in a mobile phone browser, we know having a native app is also helpful. The good news is that the first version of the iPhone app is in testing right now so hopefully we can have it available for you very soon!

Built for Teams

Apr 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: This software has allowed several of our administration team to assist with paid time off in an easy way. It also allows you to notify others if people are going to be out. I've found it easy to use.

I didn't purchase the tool itself so I can't comment on price, but it's very simple and easy to use

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: It's easy to use and login to. It's intuitive about where to go to request time off and shows clearly the amount of time you have left.

Easy to use

Sep 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Built for teams makes it easy to get an overview of your time off and put in requests.

Cons: I don't think there's anything I don't like.

Vendor Response

by Built for Teams on September 11, 2018

Glad to hear our product is working so well for you!

Quick easy way to check PTO

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
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Pros: The ability to quickly view my saved up time off and submit time off requests. Both for personal and PTO.

Cons: our team is still integrating other functions. so not much feedback right now.

Vendor Response

by Built for Teams on April 04, 2018

Thank you so much for taking time to leave a review! We're happy to know that Built for Teams is working so well for you.

Easy to use and helpful for employees

Sep 04, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: It's easy to understand and request time off.

Cons: Some of the features are restricted, however I think that is due to our company policy

Vendor Response

by Built for Teams on September 05, 2018

Thanks for the review, Michael! There are a lot of company policy settings that determine what you can and cannot do, so feel free to speak with your account administrators if there is functionality that you'd like access to. You can always reach out to our support team as well, if you have any questions.

Been great thus far. Easy to add vacation days tough to subtract days if you didn't actually use

Mar 22, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality

Pros: Been great so far. It is very easy to add vacation days to the calendar and get them approved. Awesome!

Cons: The one thing i really don't like like about the software is it is tough to edit your days. For example when i didn't actually take off I couldn't figure out how to subtract the day.

Vendor Response

by Built for Teams on March 23, 2018

Christopher, thanks for your review and the candid feedback about your experience with days off that you didn't actually use. We'll continue to work on making that process more intuitive!

Great product

Sep 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Built for team is super easy to use and navigate around.

Cons: I really cannot think of anything that I don't like about this software.

Vendor Response

by Built for Teams on September 12, 2018

Thank you, Fiona! Reading a review like this makes our day. We're very happy to know that Built for Teams is working so well for you. If there is ever anything we can do to make it even more valuable to you, please let us know.

Works for me

Mar 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I have only used the software once but it worked out just fine for my needs. The only problem I had was getting login information from the business manager at my school.