---
title: "Built Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Built Software - reviews, pricing plans, popular comparisons to other Attendance Tracking products and more."
source_url: "https://www.capterra.com/p/164380/Built-for-Teams/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 Built Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Built

## What is Built?

Built for Teams transforms time & attendance tracking into a simple, yet accurate process for both employees and managers. This cloud-based software offers time off tracking, timesheets, clock in/out, international locations, reporting, and company calendar integrating with Outlook, Google and others. Log time easily from our web or mobile app. Discover why Built for Teams was voted Best Ease of Use with a FREE 14 Day Trial.

## What is Built used for?

[Human Resources](https://www.capterra.com/human-resource-software/)[Attendance Tracking](https://www.capterra.com/attendance-tracking-software/)[Leave Management System](https://www.capterra.com/leave-management-system-software/)

Overall rating

Based on 608 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Starting price

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Built alternatives

Highest Rated

[4.6 (3,653)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.3 (3,081)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.5 (1,779)](https://www.capterra.com/p/66908/Workday-HCM/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)

[4.4 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/144645/Employment-Hero/)

## FAQs about Built

Overview

### What problems does Built solve?

Built solves manual PTO tracking, paper or email-based leave requests, and uncertainty about employee availability. It centralizes vacation, sick leave, remote-work, and other absence categories, shows real-time balances and shared calendars, and routes approvals to managers. HR teams, supervisors, payroll staff, and growing distributed teams benefit most.

Answer based on 370 reviews

Overview

### Which roles and teams benefit most from Built?

Built is most used by teachers and education teams managing classroom activities, learning materials, and student-facing processes. Office managers, executive assistants, administrative staff, and reception teams use it to organize daily operations and requests. Project, product, and account managers rely on it to coordinate tasks, client work, timelines, and cross-functional updates.

Answer based on 601 reviews

Overview

### What company size and industries is Built built for?

Built is designed for small businesses, which represent 84% of reviewers, especially in Marketing and Advertising (8%). It supports organizations managing current structures and future workforce planning through a data-driven cloud solution. Reviewers also include Apparel & Fashion firms (7%), Education Management organizations (6%), midsize businesses (11%), and enterprises (6%).

Answer based on 608 reviews

Features and Usability

### What are the key features of Built?

Built includes core time off management, time off requests, leave tracking, and approval process control for managing PTO, vacation, and sick leave balances. A shared calendar provides visibility into employee availability, while employee management, document management, and organizational charting support employee records, onboarding information, and reporting relationships.

Answer based on 206 reviews

Integrations

### Which third-party tools and platforms does Built integrate with?

Built integrates with 10 third-party tools, including Microsoft Outlook for calendar connections, Google Calendar, Slack, ADP Workforce Now, NetSuite, Okta, Workday HCM, and QuickBooks Enterprise. Its integrations span calendar scheduling, workplace communication, payroll and HR systems, identity management, accounting, and enterprise resource planning.

Answer based on 31 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Built?

Built is generally easy to roll out, with an intuitive interface that employees across technical skill levels can learn quickly for PTO requests and approvals. Live online training, webinars, documentation, and videos are available. Reviewers note that administrators may need extra guidance for reports, setup options, and less-visible information.

Answer based on 26 reviews

Getting Started and Support

### What customer support options does Built offer, and how do users rate the experience?

Built offers email/help desk, a knowledge base, phone support, and chat. Users generally describe support as responsive, friendly, and helpful with setup questions and issue resolution. Help articles support self-service, while several reviewers report quick fixes for technical problems; a few note that chat response times can vary.

Answer based on 26 reviews

Features and Usability

### How well does Built track PTO and employee availability?

Built gives teams a clear, centralized way to track PTO balances, requests, and employee availability. Small businesses and HR teams value employee self-service, manager alerts, shared calendars, and payroll-ready reports that replace spreadsheets. Some administrators find complex rollover rules, part-time eligibility, and terminated-employee reporting harder to manage.

Answer based on 138 reviews

Features and Usability

### How easy is it to request time off in Built?

Built makes PTO requests quick and visible, with direct manager approvals, balances, notes, and calendar conflict checks. Employees and managers value the simple portal and faster communication. However, some users want more flexible hourly or partial-day requests, easier edits to earlier submissions, clearer year-end carryover handling, and fuller mobile calendar access.

Answer based on 122 reviews

## Features

AI summary

Based on 6,138 Attendance Tracking reviews

Capterra data shows that buyers of attendance tracking software rank the following features as their top priorities:

-   **Clock In/Out** (**64%** of reviewers rated this feature as critical)
-   **Time Tracking** (**55%**)
-   **Timesheet Management** (**52%**)

Built includes **Time Tracking** and **Timesheet Management**, giving teams a clear way to record hours worked and review employee time entries for payroll and reporting. However, it does not offer **Clock In/Out**. Instead, it provides other features that reviewers also rate as important, including **Payroll Management** (**52%**) and **Employee Scheduling** (**51%**), helping businesses connect time data to pay processes and plan staff coverage more effectively.

Org Chart Creation

4.4 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Create and design org charts that include an organization's structure information, contact information, illustrations, and more

Workflow Management

4.3 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

Candidate Management

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Build, track, and maintain relationships with candidates

CRM

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

API

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Budgeting/Forecasting

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create budgets based on historical data and future projections

Built 32 features

### All Features
- API: Application programming interface that allows for integration with other systems/databases
- Attendance Tracking: Track the attendance of specific individuals or groups
- Budgeting/Forecasting: Create budgets based on historical data and future projections
- Candidate Management: Build, track, and maintain relationships with candidates
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Competency Management: Catalog, manage, and develop employee skill sets
- Contact Management: Manage, organize, and store contact information
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customization: Create labels for products that contain required information such as colors, sizes, dates, etc.
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Visualization: Graphical representation of data
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Employee Photos: Store photos of employees
- For Cloud: Software that is accessible through the cloud with an active internet connection
- Interactive Elements: Various components within a system including buttons, clickable icons, hover effects, and more
- Job Management: Manage and track all job information and associated tasks
- Job Requisition: Request a new hire, explain the need, and determine available budget
- Labor Forecasting: Predict labor requirements based on past and present data/trends
- Mobile App: Access the system via a mobile application
- Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved
- Org Chart Creation: Create and design org charts that include an organization's structure information, contact information, illustrations, and more
- Organizational Charting: Diagram that shows the structure of an organization and the relationships between parts
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Publishing/Sharing: Share pre-configured sets of data organized and presented in a specific manner with the organization
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Skills Tracking: Track employee skills, competencies, training & qualifications
- Smart Chart Legend: Set rules to display fields in org chart to reduce clutter
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Talent Management: Integrate with Talent Managment software to better track learners progress and training sessions
- Templates: Sample files or documents that could be customized as needed or used as is
- Version Control: Track revisions and updates made to files and navigate between different versions
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.6 (606)

4.6

Based on 606 reviews

## Pricing

Value for money

4.7 (307)

Value for money

4.7 (307)

4.7

Based on 307 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[

ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

Paylocity](https://www.capterra.com/p/86714/WebPay/)[

Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (345)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (345)

4.7

Based on 345 reviews

## User reviews

Overall rating

4.7

Based on 608 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(460)

4(132)

3(16)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

Patricia P.

Global Client Partner, Automotive

Used the software for: 3-5 years

### "Great features, easy to use, and great customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 28, 2024

Overall it's been a great experience! Easy to use, easy to roll out, easy to set up logins, and, when we've ever needed help we've received quick responses from support. \[sensitvie content hidden\] is someone who has helped in the past and she was great!

Pros

The PTO Tracking feature. Employee directory. Org chart function

Cons

I can't think of anything that I don't like.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Human Resources

Used the software for: 3-5 years

### "It's exactly what we needed! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 30, 2019

As the administrator for PTO and Payroll, this software has really made my life easier. It's so easy to track everyone's PTO - and to have multiple policies! We had to grandfather a few employees on the older PTO plan when the company moved to accrual, and it was extremely easy to do so. The employees are able to visually see when they've taken off in the past, in case they couldn't remember. All in all, very happy!

Pros

I liked that the software itself was very easy to learn for the administrator and user side. There are several reporting functionalities as well. If there was anything I had a question about, or if there was anything additionally needed from the software, the support team was always very willing to help accomplish those tasks!

Cons

It only recorded in half hour increments. I've had a few employees inquire about 15 minute increments, but this isn't a huge problem.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Senior Technical Recruiter

Used the software for: 1-3 years

### "Solid product"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

December 8, 2023

Pros

ease of use, easy setup, solid product that is great for a small/mid size org.

Cons

lack of integrations into other platform

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Chandrakeerthan P.

student

Used the software for: 1-3 years

### "A great PTO platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 29, 2023

One of my best business investments was this one. It completes the task and is economical. I adore how people can check their own accounts, which reduces calls and laborious tracking.

Pros

I loved how simple it was for both administrators and users to learn the software itself. Many reporting features are available as well. The support staff was always more than happy to help me with any questions I had or any additional requirements I had for the software.

Cons

The Time Approval feature of the mobile app is the only drawback I can think of. It should be easier to use. The rest of it is quite user-friendly and well-organized.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Regional Manager

Used the software for: 1-3 years

### "BFT Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

September 26, 2018

I enjoy the software for the most part but I wish these changes would be made.

Pros

The easy functionality for our employees. They are able to log-in and request time off/put in for sick time, etc. It is helpful because it isn't something I have to manually enter anymore.

Cons

I dislike the request process. I would prefer that it would allow you to go down to the minute so it's easier tracked. I would also prefer it had the option to mark for tardiness. I use the unpaid tab for that but you have to modify the balance every time. I also dislike that you cannot modify something once it's put in/date passed. I shouldn't have to e-mail for adjustments - I should be able to change them as I'm the admin.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Co-Founder & COO / Managing Broker

Used the software for: 1-3 years

### "Excellent PTO Tracking for Mid-Size Business"

5.0

December 21, 2017

Pros

Excellent value. It is very easy to use. Intuitive interface. PTO tracking allows full customization of policies and multiple policies based on length of service or employee classification. Has enough capabilities to grow with our organization.

Cons

Wish it had employee time tracking. Additionally, I wish it were easier to move between active and former employees. It would make sense to have a drop down with employee status rather than a multi-step filter.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Reseller

Used the software for: 1-3 years

### "Experience with both the product and customer services has been wonderful. "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 21, 2017

Pros

Ease of use and features. Built for teams has been easy to work with. They also have great customer support in providing us with both direction and implementation assistance.

Cons

Lack of API or integration has been a challenge to allow integration with some of the leading ERP systems that we support.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Associate Director

Used the software for: Less than 1 year

### "Built for Teams Limited"

3.0

November 2, 2019

The software is adequate but noting special and it's lack of integration with other HR functions lessen it's value.

Pros

It was great for managing and reviewing PTO time and it had a clean and sleek look. It did what it needed to do

Cons

It's other features at least in my company were very limited and it was frustrating to have to log into a separate system for different HR purposes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jenna S.

Director Of Finance And Operations

Used the software for: 1-3 years

### "Best PTO Platform Out There!"

5.0

October 1, 2018

I've used many PTO management software, and Built for Teams by far surpasses all of them.

Pros

Ease of use for admins, ease of use for employees.

Cons

Not a big fan of the layout of the org chart. Would like to be able to customize the layout.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Vice President

Used the software for: Less than 1 year

### "Vice President Human Resources"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 23, 2018

This tool is valuable to track employee time out of the office, how much they have used and how much they have remaining. It denies overages making the system the "bad guy" not the boss.

Pros

The ease to add or remove new employees.

Cons

Lack of ability to recapture PTO time used when the employee hits a reset.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/164380/Built-for-Teams/reviews/)

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