Built for Teams

Built for Teams


4.5 / 5
210 reviews

Who Uses This Software?

Built for Teams gives companies of all size a better way to manage all types of time off. We improve efficiency, increase employee satisfaction, and provide you with greater business intelligence.


Average Ratings

210 Reviews
Ease

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $30.00/month
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Built for Teams
  • www.builtforteams.com
  • Founded 2003
  • United States

About Built for Teams

Awarded "Best Ease of Use" by Capterra and rated 5/5 stars by our happy customers! Easily track paid & unpaid time off, FMLA, work from home, and all other types of time off. Features include: fully-customizable policies, earn by hours worked, automated accruals, carryover, years-of-service tiers, timesheets, clock in/out, international locations, reporting, org chart, approvals via email, and more. Integrates with Outlook, Google, Slack, and payroll. Very flexible and extremely easy to use.


Built for Teams Features

  • Absence Management
  • Calendar Management
  • Employee Scheduling
  • Employee Time Clock
  • FMLA Tracking
  • Overtime Tracking
  • Self Service Portal
  • Timesheets
  • Vacation / Leave Tracking
  • Assessments
  • Background Screening
  • Candidate Tracking
  • Internal HR
  • Interview Scheduling
  • Job Board Posting
  • Onboarding
  • Recruiting Firms
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • Workflow Management
  • 360 Degree Feedback
  • Applicant Tracking
  • Benefits Management
  • Compensation Management
  • Employee Database
  • Employee Lifecycle Management
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruiting Management
  • Self Service Portal
  • Time & Attendance Management
  • Time Off Management
  • Approval Process Control
  • Calendar Management
  • Employee Scheduling
  • FMLA Tracking
  • Leave & Absence Reporting
  • Leave Policy Management
  • Self Service Portal
  • Document Management
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Handbook
  • Job Description Management
  • Orientation Management
  • Self Service Portal
  • Task Management
  • Training Management
  • Assessments
  • Background Screening
  • CRM
  • Interaction Tracking
  • Internal HR
  • Interview Management
  • Job Board Posting
  • Job Requisition
  • Onboarding
  • Recruiting Firms
  • Reference Checking
  • Resume Parsing
  • Self Service Portal
  • Budgeting & Forecasting
  • Contractor Management
  • Employee Lifecycle Management
  • Labor Projection
  • Performance Appraisal
  • Recruiting Management
  • Scheduling
  • Skills Tracking
  • Time & Attendance
  • Variable Workforce

Built for Teams Reviews Recently Reviewed!


Great Customer Service

Sep 14, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Its very simple and easy to use. Customer service is great and they always respond in a timely manner

Cons: I'm not able to personalize per role. Like all level two managers see this, level one this, level three this.

I would like to be able to personalize the calendar more as far as black out dates vs days we cant have any techs off but can still have office roles off. We are a body shop and only have fill ins for specific roles. I wish when I changed someones job title it automatically changed them to the group they are in. For example: If we have a DA Tech that moves to a team. I can select that he is moving to Reassembly Jr and the group i made would update his hrs to 10 hrs PTO time when requested, it would remove him from the DA Tech group he was in and add him to the Reassembly group, etc. It would make it a lot easier to sync everything to one.

Overall: You guys have done or worked with me to figure out the best solutions to my problem. I wish the software was more personalized or had the options to personalize more but you listen to your customers and I appreciate that.

Vendor Response

by Built for Teams on September 17, 2018

Katie, we really appreciate your feedback. I know your organization has had some unique needs, based on the type of work you do and the way your organization is structured. We'll keep working with you to try to find ways to meet your unique needs!

Just right fit

Aug 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Built for Teams platform is exactly the right size and fit for our current stage of development; it allows for multiple users, clear communication between hiring team members, and clear progression through our outlined process.

Cons: The only feature that I could remotely describe as liking least is that I'd like a better way to move jobs around in the archive, so that current jobs are on top.

Overall: Prior to Built for Teams, we used shared google docs, various spreadsheets and random conversations to keep track of our hiring progress. BfT has been a great place to hold all of our hiring data all in one place. We can easily move candidates from one job to another, as well as have access to historic applications.

The customer service for this software is outstanding, and if we've ever had an issue, question or need, they are quick to respond and solve any problems, even if it meant re-writing some of the software. Outstanding!

Vendor Response

by Built for Teams on September 04, 2018

Wow, thanks for the stellar review! We consider ourselves lucky to have had you for a customer these several years and it's great to read that you feel the same. Thank you also for the feedback on improving the ability to reorder job postings. We'll get to work on making that easier to do!

Built for Teams is the BEST PTO tracking website

Sep 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best part of Built for Teams is the ease of use and that it ONLY tracks PTO, not hours worked by employees.

Cons: Nothing....it's great! I can't say anything negative about this product

Overall: We were searching for software/a website that would enable us to keep PTO updated and accurate (we do not have many hourly employees and most other websites/software include hours worked, not just PTO). Built for Teams has enabled us to do this with ease. Employees are able to login and request for time off and supervisors are then able to go in and either approve or deny the request. Payroll is then able to run reports based on date and have easy access to who used what PTO during a pay period and then enter it into our accounting software to double check that the remaining hours for each employee are accurate. Built for Teams has been a huge asset to tracking PTO in our company!

Also, the team behind Built for Teams is VERY responsive to and questions that we have had. They are quick to respond and very helpful!

Vendor Response

by Built for Teams on September 06, 2018

Thank you for the kind words, Shannon! You've been a fantastic customer and we love working with you. We recognize that some companies want to track hours worked PLUS time off, and other companies like yours only want to track time off. So, we've made Built for Teams ultra flexible to support both scenarios! If at any point in time you do need to start tracking hours worked just let us know and we can help you upgrade to our timesheet feature. Thanks again!

Rawson Saunders review

Mar 21, 2017
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy, straight forward, clean interface, good email support.

Cons: See previous page.

Overall: Overall we are satisfied. I think we used to be able to pull a report on terminated employees but that's not an option anymore. It would be useful. Also we find it hard to keep track of employees rolling over PTO year after year (eligible for up to 3 days per year, up to 10 days) - it's just confusing and some kind of tool that could help us with tracking that would be amazing. We also have part time employees with different eligibility and it would be nice to be able to set the roll-over rate individually vs. the same number being applicable to all and then we have to go in and change it for the PT employees. Email customer service is quick and good. Thanks.

Recommendations to other buyers: See previous page.

Vendor Response

by Built for Teams on March 21, 2017

Thanks for the review and the feedback! We do still offer the ability to view terminated employees. We'll reach out to you via email to show you how this work as well as to show you how to manage rollover. I think we can help resolve these concerns for you; thank you for bringing them to our attention!

Great way to manage PTO!

Aug 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a school, we struggled for years to accurately manage and track the many, many requests for personal, professional, or sick time. Built for Teams was game-changing for us--for the teachers making the requests, for the administrators approving the requests, and for the HR and accounts managers reconciling PTO at the end of each year. It's effortlessly effective.

Cons: I wish we could program BFT to automatically notify our HR manager upon each approval.

Vendor Response

by Built for Teams on August 31, 2018

Laura, you've been a customer for years now, and for that we thank you! We do have a feature that allows notifications of approved time off. I'll reach out to you directly to help you set that up. Thank you so much for being our customer and for posting this review!

Ease of Use

Aug 29, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is extremely easy to use. With a few simple clicks, someone can complete the process of taking requested time off.

Cons: There is anything I can think of that I don't like about the software.

Overall: Built For Teams allows us to be able to submit time off "at our leisure," have our supervisor review the time off and approve it "at their leisure" and is then prompt to let us know that our time off has been approved. It is much easier and more efficient than other software programs I have used.

Vendor Response

by Built for Teams on August 31, 2018

We appreciate the review, Adrienne! You've been a customer for several years now so it's great to read that you're still so happy with our product after all this time. We love having happy customers!

Built for Managers

Sep 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very easy for me to manage my team's vacation and sick time in Built. The calendar view for the entire company is also a huge plus, especially near the holidays and Summer when many people are out - it helps build my expectations for response :)

Cons: Nothing that stands out as a big con but it would be nice to have the ability to build different views. Maybe this is possible if you are the admin, not sure.

Overall: Built for Teams has helped me manage my own, plus my team's schedules. It's super easy to make adjustments to requests and have everything re-calibrate. Previously, i was managing vacation and sick time through my inbox and Excel so when it came time for me to report it took time. Now I don't need to even report - the information is already there for Management and HR to view any time.

Vendor Response

by Built for Teams on September 10, 2018

It's great to hear that our product is making your life easier, Nicole! That's our goal and we're working hard to continue to improve our product all the time. Thank you for being our customer!

A functional affordable HR application

Dec 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Easy to use

- Able to quickly review my teams PTO at a glance

- Email notifications are great

Cons: - Have to create multiple entries when you have an interrupted span of days off to request

- Days off are requested in hours which can be confusing to new users

Overall: We started using built for teams to track PTO, coming from a process of email and spreadsheets. It has allowed us to better track and oversee PTO as an organization.

Vendor Response

by Built for Teams on December 28, 2018

Thank you, Chris, for the review! I'd love to hear more about how you think the system should work when taking time off that isn't consecutive days, i.e. you take some days off, work a few days, then take more days off. It seems like those *should* be separate requests but I'd love to hear more about what you think.

Account balances can be viewed in days or hours. When submitting a request, though, the system does calculate how many hours that request will use. This is critical to having a system that is both highly accurate and highly flexible. I think there are a few products on the market that do everything in days, but those systems are extremely inflexible in terms of what they can support. We've opted for the more robust, more accurate approach!

Capterra loader

BFT Review

Sep 24, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The easy functionality for our employees. They are able to log-in and request time off/put in for sick time, etc. It is helpful because it isn't something I have to manually enter anymore.

Cons: I dislike the request process. I would prefer that it would allow you to go down to the minute so it's easier tracked. I would also prefer it had the option to mark for tardiness. I use the unpaid tab for that but you have to modify the balance every time.

I also dislike that you cannot modify something once it's put in/date passed. I shouldn't have to e-mail for adjustments - I should be able to change them as I'm the admin.

Overall: I enjoy the software for the most part but I wish these changes would be made.

Vendor Response

by Built for Teams on September 26, 2018

Thanks for the feedback, Kayla! First, I have great news that we just added support for by-the-minute requests. We'll reach out to you to show you how to enable that new setting! Second, we're also working on improving the process for modifying historical data. We should have some updates in the near future that will help make that process easier. Thanks for being our customer!

Capterra loader

Excellent PTO Tracking for Mid-Size Business

Dec 20, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Excellent value. It is very easy to use. Intuitive interface. PTO tracking allows full customization of policies and multiple policies based on length of service or employee classification. Has enough capabilities to grow with our organization.

Cons: Wish it had employee time tracking. Additionally, I wish it were easier to move between active and former employees. It would make sense to have a drop down with employee status rather than a multi-step filter.

Vendor Response

by Built for Teams on December 21, 2017

Jeffrey, thank you for the great feedback. Good news that we are close to releasing a time tracking feature! And we'll work on making it easier to move between active and former employees. Great suggestions!

BFT review

Dec 21, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: PTO request and tracking and the ability to approve via email.

Cons: Counts hours for salaried PTO not days. Since our weekend hours are shortened it can cause overages in PTO.

Overall: Built for Teams allows us to track our PTO and not rely on a manual process to track carryover vacation. It's been helpful with document compliance for our quarterly safety and HR topics as well.

Vendor Response

by Built for Teams on December 26, 2018

Dale, it's great to hear that Built for Teams is helping to streamline things for your company!

For the weekends, where your hours are shortened, the system will allow you to set up schedules that account for those shorter days so that PTO time is still exact and accurate. If we can help you with setting that up just reply to this and we'll be happy to do so!

Built For Teams

Aug 31, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Weekly reminders for upcoming PTO or schedule items.

Cons: The non-pto time off requests seem to be confusing for our employees. We are still working through how to do that on our end, so it may not be a software issue.

Overall: We now have a consolidated calendar showing time off for all of our locations which has been a huge benefit as we continue to add members to our team.

Vendor Response

by Built for Teams on September 04, 2018

Thanks for being our customer and posting a review. We'll reach out to you to talk through the unpaid time off to help make sure your employees understand it!

Good Value for your money but bery basic

Sep 24, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The Software is easy to use and visually appealing. It gives just the basics.

Cons: It does not provide much functionality for rolling over excess PTO to be used in another year or other more complex situations that may arise regarding benefits.

Overall: Built for teams is helping our team submit PTO requests. Its a simple and well laid out product but doesn't have many bells and whistles. It is a good product for the cost.

Vendor Response

by Built for Teams on October 03, 2018

Zil, thanks for your review! Built for Teams actually does support rolling over excess PTO from year to year. Can we help you get that policy setting configured? And if there are any other complex situations you'd like to address let's discuss those. Our product is quite flexible!

Very Useful

Sep 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Lots of options, customer service replies quickly, easy to learn to use

Cons: While professional looking, the look of the website is a bit dull.

Overall: I've been managing BTF for my company for about 2 yrs now. At first it felt a bit overwhelming but once I started using more often, I no longer feel that way. Any time I have a question or issue, customer support is quick to reply and takes care of those issues. I never feel hesitant to email them because reps have always been friendly and helpful.

Vendor Response

by Built for Teams on September 05, 2018

Thanks for this helpful feedback, Candy! Regarding the look of the product, we'll admit we're minimalists and fans of keeping the design basic so that it doesn't interfere with ease of use. But, it's helpful to know that you wish it was a bit more exciting! We'll take that feedback to heart! Thanks for being such a great customer these several years. We'll keep doing our very best to support you and to make sure our product is making your life easier.

Easy to use

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use & cost. Also like the ability to view reports.

Cons: Ability to edit if a mistake was made. It would be nice to have 10 minutes or so to edit.

Overall: time tracking is great

Vendor Response

by Built for Teams on September 11, 2018

Thanks, Jake! Glad to hear our product works so well for your company. Regarding the ability to edit mistakes, do you mind responding and giving us a bit more detail about that? We really value your feedback and would like to make sure we know how we can improve things for you!

Keeping track of leave for 40 employees in this program is so much easier than doing it by hand.

Jun 20, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of use by employee and supervisor. The ability to quickly see and approve leave requests. The system is completely paperless.

Cons: The employee can't easily print out/access a report of his time taken. He can easily see what is left and what the screen shows but he can't print his history.

Vendor Response

by Built for Teams on June 21, 2018

Thanks for leaving this great review, Brian! It's always helpful to hear what is working well and what we can improve on.

Your employees do have the ability to view their complete history, which shows every transaction (even for past years). It sounds like it would be helpful for you if we made the transaction history easier to print, though. Is that correct?

I'll have our customer support team reach out to you to discuss this further. We want to make sure your employees are taken care of!

Built for Teams has been an excellent partner that has helped us with organizing all of our HR data.

Jun 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software itself is a just right fit. We don't have loads of features that we don't need or use. It is simple and powerful, and that makes it easy for our employees to use regularly, which is the only way a system can really be successful within an organization.

Overall: Ease of use for both administrators and employees, and fluid and easily accessible place for important information such as PTO and recruiting.

Great Software

Mar 16, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to fill forms online and keep employee files organized.

Cons: Integration with other software is limited

Overall: I've been using this software for about two years now. My team has grown about three-fold and BFT has allowed to streamline the on-boarding process.

Vendor Response

by Built for Teams on March 16, 2017

Bryan, thanks for the review and the feedback. We definitely agree that we need more software integrations. We're currently working on integrations with both Xero and Slack, and have a long list of other requested integrations that we'll be working on in the future. Thanks again for your feedback and patience as we continue to improve Built for Teams!

Built Review - Aili

Aug 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: A ready straight forward software to request, approve and review PTOs. I like the calendar version that everyone at the company can see others PTO plan to arrange meetings ahead. Built client service is really timely and helpful!

Cons: So far I haven't seen things which I don't like.

Vendor Response

by Built for Teams on August 31, 2018

Aili, we've loved having you and your company as our customers! You've been fantastic to work with, so thank you. We're always open to your feedback and suggestions so if there is anything we can do please let us know! Thank you for the review.

Built for Teams is a great tool!

Dec 10, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use on employer and employee side. Balances are accurate.

Cons: The org chart feature doesn't work well for us.

Overall: When we switched from Paycor in the beginning of the year, balances were way off and employees had lost trust in the process. Now, employees know how much PTO they have and trust the HR team to keep everything accurate.

Vendor Response

by Built for Teams on December 11, 2018

Emily, I'm happy to read that we've been able to help employees trust your HR team again! Accuracy is critical to us and we've gone to extensive measures to make sure our product is accurate even in "edge case" scenarios that cause problems in other systems.

I would love to talk more about the org chart feedback you posted. Do you mind telling me a bit more about what it is that isn't working well for you in that area of the product?

Capterra loader

Experience with both the product and customer services has been wonderful.

Dec 20, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use and features. Built for teams has been easy to work with. They also have great customer support in providing us with both direction and implementation assistance.

Cons: Lack of API or integration has been a challenge to allow integration with some of the leading ERP systems that we support.

Vendor Response

by Built for Teams on December 21, 2017

BJ, thank you for leaving a review and letting us know how important an API is to you. It's high on our todo list so we'll be sure to reach out to you as soon as we get the first version released. Thank you for being so patient!

Built for Teams

Sep 13, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: PTO tracker, anniversary dates, org chart

Cons: No tracking for training, PTO request email notifications cannot be turned off

Vendor Response

by Built for Teams on September 19, 2018

Ashley, thank you for being our customer and for posting a review of Built for Teams. I'd love to get a bit more info regarding how you'd envision "tracking for training" working.

Regarding PTO request email notifications, those seem like a pretty critical part of the request/approval process. It would help to understand how you'd use the system if those email notifications were turned off.

Easy and convenient to use. Very user friendly and intuitive.

Apr 07, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The software is easy to use and it is intuitive for someone who doesn't use the software often. Meaning that it is still easy to find what you are looking for - you don't have to memorize a process....just the name.

Cons: The times to select for when we will be out; they are not conducive to a school schedule. The hours represent an office style job for an 8am to 5pm and are only in half an hour increments. If it were possible to change these per account, schools need a little more flexibility because otherwise teachers are taking out a little more time from their personal days.

Vendor Response

by Built for Teams on April 11, 2018

Hi Elizabeth, and thanks for the review! I'm so glad to hear Built for Teams is working well for you. Regarding your question about the times of day and schedules, I have great news...you can indeed change the scheduled hours to better accommodate your actual daily schedules. I'll have our support team reach out to your account administrator to make sure they know how to make that change. Thanks for bringing this to our attention so that we can help your organization better configure your account!

PTO

Dec 06, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: Very easy to use and my manager approves my time

Cons: software is slow sometimes, maybe my computer system?

Vendor Response

by Built for Teams on December 07, 2018

Tomeka, we appreciate you making time to review Built for Teams. It's always helpful to hear what customers think and to find out what we're doing well and where we could improve.

It's definitely possible that your computer could be causing the slowness, but it's good for us to see if there are ways we can speed things up for you too. As you use the product over the next week or so, do you mind making a note as to whether it's a certain page that is slow? Or does it just seem slow everywhere? We're happy to look into it more for you. We're always working on performance enhancements!

A management nightmare resolved!

Mar 15, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Built for Teams is a feature rich solution that. Managing PTO request across multiple office Internationally has been a difficult challenge. The sales team was very responsive to our request and needs and found a way to make our different situation work. The deployment was smooth, with the support team staying close during the entire process. Fast response times, and frequent check-ins during the process. Feature rich solution with all and more than we needed.

Cons: It would be nice to have better filtering options on the Directory and People tabs. Its not really a con, but more of a feature request.

Overall: Consolidation of PTO request across multiple International offices.

Vendor Response

by Built for Teams on April 04, 2018

We're happy to hear our product is working so well for you, Eric! And great suggestion regarding filtering. We'll work on improving our filtering options on those two pages. Thank you for taking time to post a review and to share your experience using our product.

Capterra loader

Vice President Human Resources

Dec 21, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease to add or remove new employees.

Cons: Lack of ability to recapture PTO time used when the employee hits a reset.

Overall: This tool is valuable to track employee time out of the office, how much they have used and how much they have remaining. It denies overages making the system the "bad guy" not the boss.

Vendor Response

by Built for Teams on December 26, 2018

Hi Sara, and thanks for being our customer! This feedback is very helpful and I'm happy to hear that Built for Teams is working so well for you. I'd love to learn more about your comment regarding "recapturing PTO time used"; do you mind replying to this messaging and explaining that a bit further? We love hearing suggestions from customers!

Capterra loader

Best PTO Platform Out There!

Sep 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use for admins, ease of use for employees.

Cons: Not a big fan of the layout of the org chart. Would like to be able to customize the layout.

Overall: I've used many PTO management software, and Built for Teams by far surpasses all of them.

Vendor Response

by Built for Teams on October 01, 2018

Jenna, thank you for taking time to post a review for us. This feedback is really helpful! I'd love to get your input on how we can improve the org chart layout. Mind sharing your ideas with us on that?

User Friendly

Dec 31, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Built for Teams is very easy to use, as an HR partner for my company - it is super beneficial to have a system that decreases the amount of management I am expected to do.

Cons: Not a con - but I would like to see more features in the future to better help businesses.

Vendor Response

by Built for Teams on January 03, 2019

Pauline, this is great to hear! Thanks for the review. If we can save you time then we're achieving what we set out to do! I'd love to hear more about any additional features you'd like to use, whether those are features we already have that you aren't yet using or new ideas for features we could add!

Staffing Specifix

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: What I enjoy the most about this software is that it is very user-friendly.

The navigation process is very simple .

Cons: Can't think of any.

Overall: It has been a great experience using this software

Vendor Response

by Built for Teams on September 21, 2018

Thank you, Sandra!

Good system

Dec 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: it is very user friendly. My employees find it user friendly as well

Cons: It is pretty easy to use so really nothing

Overall: I like the system very much no complaints

Vendor Response

by Built for Teams on December 07, 2018

Hello, Patricia! We're very happy to know that Built for Teams feels so user friendly to you and to your employees. We're always here to listen if you have any further feedback at any point in the future. Thank you for being our customer!

Managing Partner

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: BFT has mapped out all of the functionality of a PTO/Tracking system. And, they have easy admin config options for our team.

Cons: Occasional struggles synching consistently with Outlook. But, they have a fix for it.

Overall: Very personable and client focused.

Vendor Response

by Built for Teams on September 11, 2018

Thanks, Tim, for the great review. You've been a great customer and we very much appreciate your business!

Great Service With Zero Issues!

Sep 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is extremely easy to use and configure. The customer support has been very helpful with the few problems we have had. It has taken what was a cobbled together system of paper forms and spreadsheets and streamlined at a very reasonable price - the value proposition has been attractive to say the least.

Cons: I have no complaints at the present time, although it would be nice to be able to further customize the time off categories/add more, as well as automate more of the year end processes we have.

Overall: We have saved time and money while making our PTO/sick time processes and policies easier, more efficient, and more clear.

Vendor Response

by Built for Teams on September 26, 2018

Hello, Bill! Thanks for being a customer and for posting a review. Your feedback is so helpful. In terms of customizing your time off categories and adding more, we'd be happy to help you do that. Do you mind replying and letting us know a few more details? Thanks!

Great Softwear for PTO tracking

Dec 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: User friendly and very efficient. I love that it is web-based and I can get into this from any where.

Cons: I have direct reports and I need to go to "organization" part before I'm able to check everyone's available PTO. There's no quick step to go to one personnel's PTO page.

Vendor Response

by Built for Teams on December 27, 2018

Sandiana, thanks so much for the review! We do have a way to go directly to a person's profile instead of first going to the org chart:

At the upper right of every page there is a search box where you can type an employee's name (even just the first few characters) and then jump directly to that person's page.

Also, when you're viewing the profile of any of your direct reports you'll see two arrows at the upper right side of their profile. Those arrows, when clicked, will take you to the previous or next employee in the list so that you can essentially "scroll" through each employee profile.

If you have any other questions about that just respond here and we'll be happy to help!

Easy to use

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that it is easy for me to review my past pto and future.

A new feature I like is my future approves pto is reflected in the hours I have left.

Cons: Honestly, I liked everything. I wouldnt change anything.

Vendor Response

by Built for Teams on September 20, 2018

Thank you so much, Kristan! We're happy to hear that you are enjoying the recent update and finding it helpful.

Easy to use

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very easy to use. I like that I can view all time PTO time used and what I have remaining.

Cons: No dislikes. It is pretty self explanatory and there isn't anything I've come across yet that I don't like.

Vendor Response

by Built for Teams on September 20, 2018

Thank you Tara! We're thrilled to read that you enjoy Built for Teams so much.

Capterra loader

Administratively smooth

Sep 04, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is a helpful tool to manage our people and their planned time away from the office.

Cons: I want them to develop a timecard feature for hourly employees that helps us manage their work times with their PTO time.

Overall: Overall, the service is excellent and I appreciate how they improve my job as an administrator.

Vendor Response

by Built for Teams on September 05, 2018

Dan, I have great news! We recently finished a timesheet feature that could be what you're looking for. I'll have one of our support team members reach out to show it to you! Thanks for the review and for being our customer.

Great Electronic Vacation Time System

Sep 24, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: We use Built for Teams with Vacation Requests and Approvals. System works great allowing us to eliminate previous paper process for approvals. System also therefore keeps track of vacation balances and history thus allowing both employee and employer to see information making status clear for all.

Cons: No negative issues noted so far. If any issues found later, I would like to update review at that time.

Overall: Vacation time requests and approvals are now documented and clear for both employee and employer.

Vendor Response

by Built for Teams on September 27, 2018

Thank you for the review, David! We're always working hard to make sure our system is the best it possibly can be, so it's nice to get feedback like this that lets us know we're making life easier for you.

Built for Teams Review

Aug 29, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to access.

Easy to track available time off.

Easy access to calendar.

Cons: Need to be able to request No Pay Time Off.

Need to be able to go back & cancel approved time off.

Vendor Response

by Built for Teams on August 31, 2018

Wayne, Built for Teams can indeed track unpaid time off, and it's also possible to cancel approved time off. Both of these capabilities can be disabled by your company, though, so I'll reach out to your account administrators and discuss your feedback with them. If they're ok with enabling these features, I can help them do so. Thank you for the review!

Built for Teams just works

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that my team (and I) can easily submit PTO requests for me to review/approve.

Cons: I wish the Transaction History view under the PTO screen was in reverse order (newest activity at the top) or that I could adjust the sort to ascending or descending view by clicking on the headings.

Overall: It's made tracking time off in our organization so much cleaner and efficient.

Vendor Response

by Built for Teams on September 07, 2018

Christine,

Great suggestion on making the transaction history sortable by date in reverse. I'll get that on our todo list and notify you once we've done that. Thank you for taking time to post a review and to give us your feedback. It's implementing suggestions like these that help us continue to earn high marks in ease of use!

Built for Teams

Sep 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Customer service has been top notch.

Cons: Took a few mins to locate specific features.

Overall: It has been first class.

Vendor Response

by Built for Teams on September 12, 2018

Thanks, Shaun! You've been a fantastic customer and so easy to work with. We'll keep doing everything we can to make Built for Teams the best it can be.

Easy to use

Jun 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Calendar feature showing when people have time off, anniversaries, holidays, pending pto, etc. It's very easy to see when people will be out of the office, or their request needs to be reviewed, along with company holidays always being visible to the team.

Cons: Maps doesn't always recognize address so when we were trying to pick a new place to move our office it wasn't very useful.

Simple and Easy for Employees

Dec 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of use and the automation - It automatically reports the request to proper contacts and keeps track of everything for you. From an employee point of view it has been incredible and the platform is very user friendly.

Cons: You need admin in order to cancel a request or delete already approved hours.

Vendor Response

by Built for Teams on December 07, 2018

Hi Michael! Thanks for the helpful review of Built for Teams. If we're helping to automate things and simplify things for you, then we feel like we're doing our job.

Regarding the note about cancelling or deleting an approved request, we actually do have a setting that your administrators can change that will allow employees to cancel/delete their own requests after they've been approved. If this setting is enabled and a person cancels a request, a notification would then be sent to the person who approved the request, so that everyone is aware of the cancellation.

I'd suggest talking to one of your admins to see if they'd be willing to change that setting in your company's account. If they have any questions about how to do that we'll be happy to help.

An easy to use way to manage org chart and out-of-office.

Apr 05, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: The aggregated out-of-office calendar is very useful for providing visibility across multiple teams and ensuring that the necessary approvals are made.

Cons: Approvals can sometimes take awhile and it's not clear how to check the status of them. We would have liked to see if e.g. someone has looked at a PTO request, or a way to send reminders to take follow up action.

Vendor Response

by Built for Teams on April 06, 2018

Great feedback! It's true that approvers don't always take immediate action when they receive the PTO request notifications (even though the notifications themselves are immediate). Because the notifications are primarily via email, there isn't a reliable way to know if the approver has "looked at" a PTO request but...would it help if the system sent reminder emails to the approvers, reminding them that they have PTO requests still awaiting their review?

User Friendly!

Dec 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I really like the first summary page after logging in. Very straight forward: Name, position, hour left in each quarter, list of hours requested and approved.

Cons: There are no concrete cons I can think of.

Overall: This software os a life saver to keep time off on track and organize. I have a small team and it ease to use and view helps streamline the particular process. I would imagine this software is great for supervisors who have large teams.

Vendor Response

by Built for Teams on December 27, 2018

Cynthia, this is great to hear! Knowing that we're saving you some time and headaches is music to our ears. We'll keep working hard to continually improve the product and to keep you as a happy customer!

Nice User Interface

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use

Clean look

Quick access

Calendar feature to view other time off requests

Cons: Org chart view, too hard to navigate and fit on screen

Vendor Response

by Built for Teams on September 27, 2018

Megan, I'd love to learn more about your feedback regarding the org chart! With our expand/collapse + zoom features, as well as ability to view by individual departments to narrow the scope of the view, I think we have solutions available that you might find helpful. Would a quick demo of the org chart navigation be useful?

Great experience with first-time user

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the dashboard where you can see an overall snapshot of your account. I also love how easy it is to make a request.

Cons: The initial sign-up process was a little confusing.

Vendor Response

by Built for Teams on September 19, 2018

Thanks, Jill! We're glad your experience has been so positive. We'll certainly see what we can do to make the initial sign up process less confusing. Is there anything specific you'd suggest we do differently?

Easy to use!

Sep 06, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: This is quick and easy to use. I like the company-wide calendar view which makes it easy for me as a project manager to see everyone's vacation calendars in one view. I like that I can see how much vacation I will have accrued at a future date in time.

Cons: I wish this integrated better with our time tracking system, our accounting system, and our outlook calendars.

Overall: Very positive.

Vendor Response

by Built for Teams on September 10, 2018

Thanks for the review of our product! We do integrate with Outlook calendars so let us know if you'd like a tutorial on how to do that. We're working on adding additional integrations as well.

PTO Tracking Made Simple

Aug 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Software is very intuitive and allows for customization of any type of leave. With three locations, having one centralized calendar was crucial; Built for Teams' calendar feature is a favorite feature for our entire staff. Submitting leave requests is a snap and can be done from multiple places within the site.

Cons: Can't think of any real issues or areas for improvement.

Overall: The Built for Teams staff was very responsive and every interaction with them was professional and courteous. The entire process was easy and fast.

Vendor Response

by Built for Teams on August 29, 2018

Thanks so much for this review! We're working hard to make sure our product is the best and that we provide amazing service on top of that¿it's nice to hear those efforts are appreciated! Thank you for being our customer.

B4T Review

Sep 13, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It did not require us to include payroll since we have another system for that. Allowed for supplemental use.

Cons: I wish it had more reports options. At minimum I would like a Master Report that pulls all types of PTO at once.

Overall: They are extraordinarily responsive, answering questions and solving any problems within the hour.

Vendor Response

by Built for Teams on September 18, 2018

Hi Emily! Thanks for the review and suggestions for reporting. I'd love to hear more about the master report idea that you have. Do you mind replying and giving us a bit more info about what data you'd like included in that report? Your feedback would be invaluable!

Great Product

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I think Built for Teams is very easy to use and understand. There are many features I like about it, but the feature I like most is the "Paid Time Off" feature. I really like that you can look at it multiple ways (i.e. by number of hours you have or number of days). I also really like the summary box each section includes showing your current balance, scheduled to earn, scheduled to use, and remaining for year. This summary allows me to really understand how many days I really have left and doesn't leaving me questioning or trying to manually figure it out on my own.

Cons: There's nothing I really dislike about the software, but there's a lot of functions that I do not use in my position.

Vendor Response

by Built for Teams on September 19, 2018

We're happy to hear that Built for Teams works so well for you! Ease of use is top priority for us, so this is great to hear. Thanks for taking time to post a review.

Great product

Sep 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple to use, highly recommend this product to anyone!

Cons: No complaints or issues with this product.

Vendor Response

by Built for Teams on September 26, 2018

Thank you, Neal! We really appreciate the review.

Very simple to use

Sep 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I like how easy it is to submit for my PTO and that im able to see what my coworkers have put in so we do not have conflicting schedules

Cons: I haven't found anything I dislike about the software so far.

Vendor Response

by Built for Teams on September 05, 2018

Ease of use is a top priority for us, so thank you for letting us know we're doing a good job in that regard! We appreciate having you as a customer, Libra!

The customer service is top notch!

May 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use for a company our size. It tracks all the information and keeps everything organized. Allows for Supervisors to check employees balances quickly.

Cons: They are working on calculation errors with the Vacation Time - other wise everything else is good.

Vendor Response

by Built for Teams on May 29, 2018

Thank you for the kind review, Andrea! We really appreciate having you as a customer. Regarding the issue you mentioned with vacation calculations, I just double checked with our support team and they said they were able to do a phone call with you explaining that the numbers were actually calculated correctly and that they were able to help explain the calculations to you. If you have any further questions at all, don't hesitate to reach out!

Built for Teams Review

Sep 17, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the ease of approving PTO and seeing my team's past usage.

Cons: Sometimes it's difficult to find my team's profiles.

Vendor Response

by Built for Teams on September 19, 2018

We appreciate the review and feedback! When it comes to finding the profile of your team members, the quickest way is to use the search box at the top of any page. Simply start typing in the first or last name of any person and the system will quickly display a link to that person. If you have any additional questions or feedback about this we'd love to talk further so that we make sure this works as well for you as possible. Thanks!

Excellent System and Amazing Service

Mar 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Built for Teams has streamlined our employee tracking and PTO usage. Prior to built we attempted to maintain multiple spread sheets and forms for PTO approvals and tracking along with employee information. Built has allowed us to consolidate all of those systems into one user friendly system and has improved our accuracy in tracking and approving PTO. Our employees are especially enjoying the ability to log in and see how much PTO they have at anytime. Customer support is fantastic and the developers continue to add new features and reports that continue bringing added value to us as a Built user.

Such a great use for company calendars!

Dec 03, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I love the feature that we can see PTOs, WFH, birthdays, and work anniversaries. To my knowledge, I do not know if we can export it to GMail. So that would be a plus!

Cons: I do not like the the org chart. The UI is not attractive and, in turn, would make the UX better.

Vendor Response

by Built for Teams on December 05, 2018

Thanks for the review, Michelle! I'm happy to hear that these features have been helpful. We do integrate with Google apps, including Gmail, so just let me know if you'd like any help getting that configured! I'd also love any specific feedback you can provide on the org chart. Other customers seem to love it so I'd like to learn what it is that you think could be improved. Customer feedback is always welcome!

Capterra loader

Easy with just a few steps

Oct 31, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Pto tracking is easy and at just a glance you can see a clear overview of the hours earned and hours used to date. Also, the calendar shows the while companies hours off. The UI is smooth and refreshing to use.

Overall: Ability to teach my pto.

Very User Friendly

Dec 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the calendar function which allows me to see what days my colleagues are taking off and helps us all plan our days off accordingly without overlapping. It is also a very user friendly system.

Cons: There isn't really anything that I don't like about Built.

Vendor Response

by Built for Teams on December 07, 2018

Cindy, we really appreciate this review of Built for Teams! It's great to hear that the calendar feature is making it easy to plan your time off. Thanks so much for being our customer!

Easy to use

Dec 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to keep track of PTO and get emails when requests come in.

Cons: That it isn't linked to our payroll system

Vendor Response

by Built for Teams on December 11, 2018

"Easy to use" is what we like to hear, Shelly! We appreciate your business and thank you for posting a review!

It's a good way to manage PTO and view team calendars.

Feb 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like being able to view coworkers' birthdays and one-year work dates on the calendar. It makes planning events easier.

Cons: The Org Chart is not well formatted for horizontal orgs. My company is pretty flat, so I have to scroll all the way over to get a full view.

Overall: When I need to request PTO, I can just go to the simple portal and get it done in less than a minute.

Vendor Response

by Built for Teams on February 27, 2018

Thanks for your feedback! Regarding formatting the org chart, if you click the Options button on the org chart, you can change the formatting to the "condensed" format which is better for organizations where the structure is very flat. Give that a try and let us know if that helps!

Easy to use

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: How easy it is to use. Four simple tabs that have everything you need. My favorite part is seeing the paid time off. Being able to see the current balance, scheduled to earn, scheduled to use, and remaining this year and having the option of having it in days or hours. The other nice part of the tool is you can submit a vacation on the calendar or under the paid time off tab.

Cons: At this point in time I can't say that there is anything that I like least about Built for Teams.

Vendor Response

by Built for Teams on September 07, 2018

Thank you for the review! We're happy to hear that you love our product!

Capterra loader

Fantastic PTO tracking software

Jan 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of implementation and training for our staff.

Cons: I haven't found anything that I dislike. Easy installation, rollout, and our employees LOVE IT.

Overall: We decommissioned an internal intranet on a SharePoint server which previously had our PTO tracking. I was looking for a cost-effective, easy-to-implement PTO tracking software. These guys were so helpful in getting everything set up, and I'm a stickler for excellent customer service. They did not disappoint.

Vendor Response

by Built for Teams on January 16, 2019

Thank you, Doug, for this review! More than that, though, thank you for being our customer! We'll continue to do our very best to give you the level of customer service that you expect.

Value for your money

Dec 21, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Built for teams is very easy to use and has saved our company money and made tracking time off so much easier. The reports are very useful

Cons: I don't really have any cons, it does what we need it to do.

Overall: Yhe overall experience has been great, not a lot of time for set up and it pretty mcuh takes care of it self.

Vendor Response

by Built for Teams on December 22, 2018

Thanks very much, Mary! We appreciate hearing this feedback and we're so happy to have you as our customer!

Happy customer

Sep 11, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to use and keeps track or everything for me

Cons: Not too important however when a request is out pending they should resend to the manager weekly for approval.

Vendor Response

by Built for Teams on September 12, 2018

Hello, Randi! Built for Teams does have a reminders feature that your account administrators can enable so that pending requests don't fall through the cracks. If your account admins are on board with enabling that feature, we can help.

Thank you for the review!

Easy and Seamless

Sep 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's super easy to use and self explanatory.

Cons: Not applicable- i have zero complaints regarding BFT

Vendor Response

by Built for Teams on October 01, 2018

"Zero complaints" is what we like to hear! Thank you for the review and for being our customer.

PTO reporting

Dec 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly for employers and employees

Cons: I have no complaints, good product, easy to use

Vendor Response

by Built for Teams on December 07, 2018

Thank you for this review, Susan! It's music to our ears to hear that you like Built for Teams so much!

Good PTO and Org chart

Dec 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: Putting in PTO and viewing my company's org chart is really easy, never had any issues

Cons: Booking PTO over a holiday can sometimes be confusing. I wish the holidays were grayed out on the calendar or something.

Overall: Great overall, haven't had any issues with it.

Vendor Response

by Built for Teams on December 12, 2018

Thanks for the feedback and review! We'd love to talk to you more about your holiday comment if possible. Holidays don't require any special effort on your part; you simply submit your time off request and if it spans a holiday, that day doesn't deduct any hours from your account. If you have any questions at all about this we'd love to talk with you!

Amazing Built for Teams

Mar 16, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is so easy to use and it is very professional

Cons: I do not have issues with the system. We are very happy with it.

Overall: It has been great using built for teams. Very easy and fast to use. It is easy to introduce to new employees and they understand it right away.

Capterra loader

Great for schedule and keeping track of PTO

Dec 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It told me exactly how much PTO time i had left and requesting was super easy too

Cons: Sometimes I put in potential PTO in way way in advance just in case but PTO time always reflect time before PTO taken when requested so sometimes it left me wondering why i have so little PTO hours left when i really don't

Overall: Love using it! makes requesting PTO easy and easy to keep track. It's great that it lets me put in reason too

Vendor Response

by Built for Teams on December 27, 2018

Lucy, I'm glad you enjoy using Built for Teams!

Great question/comment regarding time off scheduled for the future. If you look at the "detail" view on your PTO account you'll see that we show several different calculations.

Your current balance reflects what is in your account as of right now. You should also see a line that shows what is scheduled for the future, so that you can easily see how much you have now and how much you will have *if* you take off all of the time you have scheduled.

If you have any questions at all about this, please respond to this and we'll help you out!

Built for Teams usage

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user friendly. Easy to understand and navigate.

Cons: At this time I do not have any negative feedback.

Vendor Response

by Built for Teams on September 21, 2018

Jeanette, thanks so much for this review and for letting us know how much you enjoy using Built for Teams!

Easy to use, lots of features!

Jun 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

Pros: The easy PTO tracking. We use Quickbooks payroll and the Quickbooks time off tracking is impossible. Built for Teams has an easy interface for the employees, and great tools for HR.

Cons: No easy way to document warnings or other disciplinary steps leading to termination. It would also be nice if there was a way to track percent effort or timesheets.

Capterra loader

Great time saver for tracking PTO

Oct 30, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Very easy to use, good end user access and details. Easy to use via mobile device or through desktop.

Cons: Lacks some out-of-the-box functionality. The tool is so good at its core functionality, you want to use it to do more, such as track work travel schedules.

Overall: Saved multiple hours of work for an individual trying to track down who had time off and how much could they use.

Rep's training was very thorough. If I had any questions, he was very quick to respond!

May 30, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is extremely user-friendly and easy to make changes, on both the employee side and the administrator side.

Cons: Sometimes there are too many steps to get something done (but once you learn it, it is not that difficult).

Vendor Response

by Built for Teams on June 05, 2018

Kimberly,

Thank you for the review and for the feedback! If you have any specific examples of processes that take too many steps, we would love to hear about it so that we can work on streamlining those processes for you. It's very important to us that our customers find our product easy to use, even though it is so powerful!

Thank you again!

Review

Sep 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Being able to keep up with PTO days taken/not taken.

Cons: Sometimes it is difficult to use on mobile device in regards to imputing dates for PTO request.

Vendor Response

by Built for Teams on September 18, 2018

Thanks for the kind words, Candice! Have you tried our new mobile apps? They make it quite easy to input PTO request dates. If you have any additional feedback on how we can improve the user experience for you, just reply to this message. Thanks for being a Built for Teams customer!

Easy to Use Software

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: It makes PTO requests and viewing the Org calendar super easy and straight forward.

Cons: There seems to be a few bugs in profile photos.

Vendor Response

by Built for Teams on September 11, 2018

Thanks for taking time to post a review. Let's talk further about your comment regarding the profile photos. I'm not aware of any bugs so it would be good to find out what trouble you may have been experiencing. We'll fix it right away!

Great for tracking PTO

Sep 24, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: It's an easy way to keep track of PTO. I like that you can see exactly what and when you used days and how many you have left for the year. It's also nice that you can switch the view between hours and days.

Cons: For what I use if for, it works well. No issues.

Vendor Response

by Built for Teams on September 26, 2018

Thanks, Autumn! So glad Built for Teams is working well for you.

PTO Tracking

Dec 10, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: BFT allows us to easily track PTO, and sick leave.

Cons: We have multiple types of paid leave, and choosing the right type is a little clunky in their interface.

Vendor Response

by Built for Teams on December 11, 2018

Thanks for this review! I'd love to discuss your feedback more so that we can see where improvements could be made. Do you mind describing in a bit more detail what it is that you find to be clunky?

seamless PTO software

Jul 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very easy to track your PTO days and your sick days. The application process is seamless and very simple.

Cons: I wish the compensation/ salary function could be tied to other outside HR companies so even if you don't use built for teams for payroll you could still see your salary

Overall: seamless PTO tracking

Vendor Response

by Built for Teams on July 25, 2018

Thanks for posting a review, David! I'm happy to see that Built for Teams is working so well for you. Thank you also for the suggestion. We love hearing from customers about what would make our product even better!

Capterra loader

Built For Teams

Sep 10, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Great functionality and easy to use. Navigation is also smooth.

Cons: Not able to capture all HR related requests (at least how we use it).

Vendor Response

by Built for Teams on September 11, 2018

Thanks, Jesse, for your feedback and review! We'll reach out to you to learn more about your comment regarding "capturing all HR related requests." We'd like to make sure our product is doing everything you need it to!

Built for Teams is the Best

Dec 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: BFT is very easy to use and has clear data we can access at all times. As both an employee and manager, I enjoy both sides of the BFT experience.

Cons: There once was a glitch we caught about hours remaining on vacation time. We contacted BFT and it was fixed quickly after.

Vendor Response

by Built for Teams on December 23, 2018

Thank you so much for this review!

Great for contractors

Sep 24, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Great way to see what time off you have left

Cons: Has all time off request, can't filter by year.

Vendor Response

by Built for Teams on October 01, 2018

Thanks, Nathan, for taking time to post a review. If you look at your Transaction History, there is a year filter at the top right. Using that filter lets you view all requests by year, through your full history. If you have any further questions just let us know!

Best PTO software

Dec 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, no more awkward chats with the higher-ups when you're trying to take some time off.

Cons: I have no prior experience with any other PTO software, so nothing.

Vendor Response

by Built for Teams on December 11, 2018

Ronald, this is great to hear! Thank you for the review and for the humorous visual you just gave me as I imagine an awkward chat with a manager! I'm glad to hear we've helped you avoid that :)

GREAT WAY TO KEEP TRACK OF YOUR PTOS

Dec 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: USER FRIENDLY INTERFACE, LOVE THE VERSATILITY TO CHECK PTO IN EITHER HOURS OR DAYS

Cons: ONLY 1 FEATURE USED ON BUILT FOR TEAMS, WHICH SEEMS INEFFICIENT ON HAVING A SEPARATE WEBSITE JUST TO LOG IN FOR PTOS.

Overall: GOOD WAY TO KEEP TRACK AND REQUEST PTO. BUT OUR COMPANY ONLY USES THE SOFTWARE FOR THIS. NOT SURE IF THERE ARE OTHER FEATURES THAT CAN BE UTILIZED

Vendor Response

by Built for Teams on January 03, 2019

Hi Tiffany! Built for Teams does offer a lot of other features beyond just PTO. We have employee documents that can be signed online, onboarding, recruiting, asset tracking, timesheets, and more.

I'm happy to hear that although your company is only using PTO at this point, you find it so easy to use (that's one of our goals). Thank you for posting this feedback for us and for being our customer!

Very Convenient

Dec 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that you can log into your account and request days off. Whether, you're currently at work or home.

Cons: That it does not allows you to carry over your personal days. Only your vacation days. If they did that would be awesome!

Overall: My experience using Built for Teams is very convenient. For, it allows ME to keep track of all the days I've already used and how much you have remaining.

Vendor Response

by Built for Teams on December 11, 2018

Shaniel, thanks for taking time to post this review for us! Regarding carry over of personal days, Built for Teams CAN do that but it sounds like your account administrators have chosen to not allow it. Bummer!

For each type of time off (vacation, personal, etc.) the administrators can configure a bunch of settings including whether or not carry over is allowed at the end of the year.

Feel free to ask your account administrators if they'd like to allow carry over of personal days. Built for Teams can do it if they choose to allow it!

Great

Mar 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The system is very user friendly and it takes little to no training to rollout across a company.

It's easy to track all of our PTO policies by department, team, or position.

Cons: I can't think of anything I dislike enough to write about it but I am forced to use 100 characters.

Overall: Easy of tracking, elimination of a paper process.

Vendor Response

by Built for Teams on April 04, 2018

Thank you for taking time to post a review, Kara! And even more than that...thank you for being our customer. You've been so great to work with.

Very easy to use and functional

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use and simple interface throughout.

Cons: Pto screen is sometimes hard to find and the format changed.

Vendor Response

by Built for Teams on September 07, 2018

Thanks for the review and the feedback. If you have any additional information on what you mean by the PTO screen being hard to find, we'd love to discuss this further with you. Ease of use is top priority!

CMP

Sep 17, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I like being able to see the calendar and being able to put in PTO through the there on the chosen day.

Cons: The organizational chart can get be a little confusing scrolling through it.

Vendor Response

by Built for Teams on September 20, 2018

Thanks, Kelly! Let us know what part of the org chart feels confusing to you. We love customer feedback!

Effective and easy to use

Dec 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Friendly UI, simple PTO application & approval, also gives us an easy way to find out availability of colleagues

Cons: I can't really think of any downside of it.

Vendor Response

by Built for Teams on December 10, 2018

Thanks, Kelvin! We're very happy to hear that Built for Teams is working well for you. We appreciate having you as our customer!

Review of My Built for Teams Experience

Sep 11, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: We mainly use this software to store, track and request our PTO. I do like how I can access my current time as well as my previously requested time and make changes to any requests.

Cons: I do not like that our only option for requesting time off is for a full or half day. Many times things such as a doctor apt. or personal time may only be something that will take an hour or two, so I would love if we could request a smaller portion to use our PTO. This way we can track better the time we are taking off. It would seem some employees will take advantage of taking an hour here, or there without ever making up or accounting for that time, which leaves others to pick up their slack.

Vendor Response

by Built for Teams on September 12, 2018

Deanne, thank you for the review! I'm happy to report that Built for Teams does indeed allow you to request time off by the hour, not just by the day. We even allow you to be as specific as to the minute, if needed!

Your account administrators have set up your company account, however, to only allow half-day increments. If they'd like to change that setting, we can provide any guidance to them that they might need. Feel free to ask them if they're open to changing that setting and if they need help doing so, contacting us with questions!

simple and easy to utilize and request time off, and PTO balances is viewed at your fingertip

Jun 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the portal is easy & simple to navigate & executing time off requests are quick and easy. Employees had no issue learning & navigating in the system.

Cons: when an email is issued to the manager, once the manager approves via email, there no indication that the time off email request was approved/denied. In other words, if there are many time off requests are emailed from various employees, there is no way you are able to tell which you've approved/denied, unless you go into the portal to view what's left.

Vendor Response

by Built for Teams on June 14, 2018

Thank you for the review and for the feedback! We'll reach out to you directly to get a bit more information about what you're hoping to see after a manager approves a request. We do send an email notification to the requestor and to anyone else copied on the request, so we'd love to get more detail on what you'd like to see. Thanks!

Built for Teams is amazing

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to request time off and see how many hours of vacation i have left.

Cons: Nothing. There is nothing to like least about this software.

Vendor Response

by Built for Teams on December 07, 2018

Thank you for the review, Joanne! We're happy to have you as a customer and we're glad to see that our product is working so well for you!

Excellent product

Mar 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Built for Teams is extremely helpful yet easy to use! I especially like that it keeps track of used/available time off, and employees can easily access the company calendar to see who may have already requested time off during any particular time. It clearly shows employees what information may be missing from their profile and what still needs to be completed, and it is very convenient to have necessary documentation so easily accessible. Other great features are The Directory and "search" options, which not only provide each employee's email address, but their phone number(s), what they do and who they report to, which is very helpful in a company like ours where numerous employees work in various offices, often travel or even work remotely. Built for Teams has been a great benefit!

Easy and Seamless

Mar 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Very user-friendly interface and quite intuitive. Lets me clearly see how much time I have taken off and how much time I have left so I can budget accordingly.

Cons: Nothing bad to say. I have been using the software for almost a year now and have yet to run into any walls.

Vendor Response

by Built for Teams on April 04, 2018

We're happy to hear that one year later you're still loving Built for Teams, Brad! We're continuing to work on enhancements and improvements to make our software the best in the market. Your feedback is invaluable!

BUILT Review

Jan 02, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use. Managing requests from staff is easy.

Cons: Modifying pre-existing requests (i.e. vacation).

Vendor Response

by Built for Teams on January 07, 2019

Hello, Ryan! Thanks for posting this review. Requests can be easily modified (or canceled) so if you have any questions about how to do this just reply and let us know!

Very easy to use and keeps us organized and streamlined with our PTO and other HR Issues .

Aug 25, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Enjoyed the ease of tracking and approving PTO. This has really streamlined the approval process and the planning of our Office PTO to avoid conflicts.

Cons: We find it tedious as we need to manually Pro-Rate the PTO allowed each year per employee based on policy. An auto calculator for this function would be nice.

Overall: Peace of Mind that PTO was being approved and tracked in a reasonable manner. We are a small growing office and we were outgrowing the honor system.

Built For Teams

Oct 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My favorite thing about Built For Teams is the ease of use in the system.

Cons: I can honestly say that I don't have any complaints about Built For Teams in my experience with it.

Overall: Overall Built For Teams has been a very pleasant system to work with. It's ease of use is way better than other systems that my company used to use.

Vendor Response

by Built for Teams on October 30, 2018

Thank you for this review! We're very happy to hear you've had such a positive experience using Built for Teams.

Built for Teams really does help!

Sep 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that the software takes guesswork out of PTO requests and tracking who is out of the office and when. At a glance I can see how much PTO I still have and when others have requested off so that I know when I can use mine.

Cons: I cannot really think of any features that have been negative so far.

Vendor Response

by Built for Teams on September 17, 2018

Ashley, thanks for the review and comments! It's been great having you as our customer.

We use it in office and helps us keep track

Sep 14, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Instant access to benefits, time off, sick time, etc... so that's very nice. be able to plan time off

Cons: sometimes it's hard to determine if what has been submitted and approved for time off, if these hours are included in totals or not

Vendor Response

by Built for Teams on September 17, 2018

Thanks for your feedback. Hopefully the instant access is saving you time and getting you the information you need. Regarding the totals, have you looked at the "detail" view for your time off accounts? This view gives a very clear breakdown of what is scheduled to use vs already used. All of the numbers used in calculations are displayed so that there isn't any ambiguity at all. Try that view and see if it helps!

I use this form to put in for RTO and Communication with administration

Apr 04, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to fill out. Straight forward

Cons: It is faster to verbally put an RTO at my place of employment than it is to send this and get approval. Not your sites fault though.

Vendor Response

by Built for Teams on April 05, 2018

Reid, we're sympathetic to the fact that having to formally request time off isn't quite as convenient as a quick verbal heads up to your supervisor. The downside, as you know, is that an informal process doesn't lend itself to accuracy.

With companies needing to tracking and report on numbers, there's a bit of necessary process but our goal is to make that process the best it possibly can be. We'll keep working on making this process as painless as possible so that someday you hopefully feel this is just as easy as the verbal RTO request!

Is there anything else we can do to improve in order to merit a 10/10?

Its okay, but it needs to be integrated into a system for live updates

Sep 25, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It fairly obvious how to use it without anyone telling you how.

Cons: Its mostly used for PTO, but every other piece of information in there is not used or even updated. Since its not linked to our internal system its more or less a simple PTO platform since everything else is useless.

Vendor Response

by Built for Teams on September 27, 2018

Basil, thank you for the review. Your organization doesn't appear to be using all of the features available in Built for Teams, which does mean there are parts of the system that are underutilized. I wish that's something we could resolve for you but it's completely up to your account administrators to decide which of our features they want to use.