# Built Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Built Software - reviews, pricing plans, popular comparisons to other Attendance Tracking products and more.

Source: https://www.capterra.com/p/164380/Built-for-Teams/

---

# 

 Built Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Built

## What is Built?

Built for Teams transforms time & attendance tracking into a simple, yet accurate process for both employees and managers. This cloud-based software offers time off tracking, timesheets, clock in/out, international locations, reporting, and company calendar integrating with Outlook, Google and others. Log time easily from our web or mobile app. Discover why Built for Teams was voted Best Ease of Use with a FREE 14 Day Trial.

## What is Built used for?

[Human Resources](https://www.capterra.com/human-resource-software/)[Attendance Tracking](https://www.capterra.com/attendance-tracking-software/)[Leave Management System](https://www.capterra.com/leave-management-system-software/)

Overall rating

Based on 608 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Starting price

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Built alternatives

[4.9 (4,297)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (1,849)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.6 (3,473)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (4,846)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/164380/Built-for-Teams/alternatives/)

## FAQs about Built

Overview

### What problems does Built solve?

Built solves messy PTO tracking, lost paper or email requests, unclear balances, and calendar conflicts by giving employees and managers one place to request, approve, and view time off. HR teams, supervisors, and distributed organizations benefit most by reducing manual updates, onboarding friction, and back-and-forth scheduling communication.

Answer based on 310 reviews

Overview

### Which roles and teams benefit most from Built?

Built is most used by educators, administrative staff, project managers, and customer-facing teams that need organized daily workflows. Teachers manage class-related tasks, office managers and assistants streamline scheduling and documentation, while project and product managers track deliverables. Sales, HR, and finance teams use it to coordinate records, communication, and operational follow-through.

Answer based on 601 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and industries is Built built for?

Built is designed for organizations that want an intuitive, data-driven cloud solution, with strongest adoption among small businesses at 84% and the most common industry being Marketing and Advertising at 8%. It also serves midsize companies at 11% and enterprises at 6%, especially in Apparel & Fashion and Education Management.

Answer based on 608 reviews

Features and Usability

### What are the key features of Built?

Built includes core time off management features such as time off requests, leave balance tracking, vacation and sick leave accruals, and approval process control. A key differentiator is its shared calendar for company-wide visibility into absences, alongside employee profiles, document management, and organizational charting for basic HR administration.

Answer based on 206 reviews

Integrations

### Which third-party tools and platforms does Built integrate with?

Built integrates with 10 third-party tools, with Microsoft Outlook the most frequently mentioned by reviewers for calendar syncing. Official integrations also include Google Calendar, Slack, Okta, NetSuite, Workday HCM, and ADP Workforce Now, covering calendars, communication, identity management, ERP, HR, and payroll systems.

Answer based on 31 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Built?

Built is easy to onboard for most teams, with a clear interface that many employees, managers, and less technical staff learn with little or no training. Built offers live online sessions, webinars, documentation, and videos. Admins may need extra time for setup, reports, or finding less obvious settings.

Answer based on 26 reviews

Getting Started and Support

### What customer support options does Built offer, and how do users rate the experience?

Built offers email/help desk, a knowledge base, phone support, and chat. Users generally describe support as responsive, friendly, and effective at resolving questions, glitches, and setup needs quickly. Help articles are seen as useful for self-service, though a few users mention occasional delays and some frustration during more complex corrections.

Answer based on 26 reviews

Features and Usability

### How well does Built handle PTO and employee tracking?

Built handles PTO and employee tracking well for many small and midsize teams that want a clear, simple system. It gives employees visibility into balances, requests, calendars, and basic HR records, while managers gain approval and reporting tools. Some organizations find rollover rules, terminated employee reporting, or extra data fields confusing.

Answer based on 138 reviews

Features and Usability

### How easy is it to request time off in Built?

Built makes time-off requests fast and easy for employees and managers, especially when teams need simple approvals and calendar visibility. It supports request notes, status tracking, and conflict checks, but some users want better hourly and partial-day options, easier edits or reversals, and clearer handling for new-year balances and carryover.

Answer based on 122 reviews

## Features

AI summary

Based on 6,039 Attendance Tracking reviews

Not all Attendance Tracking products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution:

-   **Clock In/Out** (**65%** of reviewers rated this feature as critical)
-   **Time Tracking** (**55%**)
-   **Timesheet Management** (**53%**)

Built includes **Time Tracking** and **Timesheet Management**, giving teams a clear way to record hours worked and review employee time entries for payroll and reporting. However, it does not offer **Clock In/Out**. Instead, it provides other highly valued features, including **Payroll Management** (**52%**) and **Employee Scheduling** (**51%**), which help businesses connect time data to pay processing and plan shifts more effectively, allowing teams to manage labor operations with better accuracy and oversight.

Org Chart Creation

4.4 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Create and design org charts that include an organization's structure information, contact information, illustrations, and more

Workflow Management

4.3 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

Candidate Management

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Build, track, and maintain relationships with candidates

CRM

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

API

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Budgeting/Forecasting

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create budgets based on historical data and future projections

Built 32 features

Application programming interface that allows for integration with other systems/databases

Track the attendance of specific individuals or groups

Create budgets based on historical data and future projections

Build, track, and maintain relationships with candidates

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Catalog, manage, and develop employee skill sets

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Create labels for products that contain required information such as colors, sizes, dates, etc.

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Graphical representation of data

Assemble applications and processes by dragging over and arranging pre-built components

Store photos of employees

Software that is accessible through the cloud with an active internet connection

Various components within a system including buttons, clickable icons, hover effects, and more

Manage and track all job information and associated tasks

Request a new hire, explain the need, and determine available budget

Predict labor requirements based on past and present data/trends

Access the system via a mobile application

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Create and design org charts that include an organization's structure information, contact information, illustrations, and more

Diagram that shows the structure of an organization and the relationships between parts

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Share pre-configured sets of data organized and presented in a specific manner with the organization

Timed notification for any upcoming task, deadline, appointment, or activity

Track employee skills, competencies, training & qualifications

Set rules to display fields in org chart to reduce clutter

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Integrate with Talent Managment software to better track learners progress and training sessions

Sample files or documents that could be customized as needed or used as is

Track revisions and updates made to files and navigate between different versions

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.6 (606)

4.6

Based on 606 reviews

## Pricing

Value for money

4.7 (307)

Value for money

4.7 (307)

4.7

Based on 307 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[

ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

Paylocity](https://www.capterra.com/p/86714/WebPay/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (345)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (345)

4.7

Based on 345 reviews

## User reviews

Overall rating

4.7

Based on 608 reviews

Filter by rating

5(460)

4(132)

3(16)

2(0)

1(0)

Mentioned topic

Sorted by most recent

KW

Kerrie W.

HR Assistant

Banking

### "Built Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 23, 2024

Have been working with Built for 3 years now, and find it easy to use.

Pros

Built is easy to navigate through and if not sure can click on support and find answers you might have.

Cons

Don't really have anything that don't like.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HV

HECTOR V.

ASSISTANT PARTS MANAGE

Farming

### "BULT FOR TEAMS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 29, 2024

Pros

EASY ACCESS TO AVAILABLE TIME MANAGEMENT

Cons

PASSWORD CHANGES HAVE TO BE MADE REGULARLY

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 5, 2024

Hi Hector! Thank you so much for taking the time to leave us a review. I'm happy Built has helped you have such easy access to time management! I am curious about your password having to be updated regularly, as this isn't something that's currently a function on our end. If you need additional help with this, please don't hesitate to contact us at support@builtapp.com. Thanks!

JH

Jennifer H.

Payroll

Mechanical or Industrial Engineering

### "Great vacation tracker"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 26, 2024

Pros

We can easily keep track of employees vacation.

Cons

I haven't found anything that I don't like about it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 5, 2024

Hi Jessica! Thank you so much for leaving us a review! We are so glad that you have found Built so helpful. If you have any questions or need anything, please don't hesitate to contact us at support@builtapp.com. Thanks!

PH

PHILLIP H.

VICE PRESIDENT

Insurance

### "REVIEW OF BUILT FOR TEAMS - CATAWBA RIVER INS GROUP"

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

July 19, 2024

Pros

The program is very affordable which is the main reason we continue to use the system.

Cons

it's really hard to navigate and can be very confusing when trying to add time, take away time, track time, etc. the user experience is not very friendly

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 31, 2024

Hi Phillip! Thank you so much for your time in giving us feedback. I'm sorry the user experience hasn't been great for you. That is something we constantly strive to improve upon. I would love to get on a call with you to see if there's some additional assistance that we can give you to help improve your experience in Built. Please don't hesitate to reach out to us at support@builtapp.com if you would like to schedule a screen share working session.

LB

Loraine B.

Admin

Retail

### "BuiltforTeams"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 7, 2024

Pros

It is super easy to use and has had a high success rate for us.

Cons

It is another program to implement and keep up with.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 9, 2024

Hi Loraine! Thank you so much for leaving us some feedback! I understand not wanting to have to implement yet another software program, but I am so happy to hear that it has been so successful across your team. If there is anything else we can do to help your experience using Built to be more seamless with your other processes, please don't hesitate to reach out and let us know at support@builtapp.com.

AB

Amber B.

AR Manager

Staffing and Recruiting

### "Built for Teams Lives up to the Hype"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 26, 2024

Overall excellent system and we really love the org chart feature.

Pros

It's easy to use for employees as well as administrators and made tracking time for our company a breeze.

Cons

The accrual date can be a bit confusing if it is changed for the first week after the change occurs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 7, 2024

Amber, Thank you so much for taking the time to leave us a review! I am so glad that Built has made time tracking so easy for you. If you have any questions about accrual calculations with the accrual date, please don't hesitate to reach out to us at support@builtapp.com. We're happy to help!

RN

Rebecca N.

Office Manager

Investment Management

### "Community Capital Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 24, 2024

Overall I'm very happy and enjoy having this product.

Pros

Built for Teams is very user friendly and organized.

Cons

The Built for Teams calendar sometimes causes issues when syncing with Microsoft Outlook.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 7, 2024

Rebecca, thank you so much for your feedback! I am so glad your experience with Built has been such a positive one overall. Please let us know if there are any questions that you have about how to better manage the calendar sync with Outlook. You can reach us at support@builtapp.com.

BD

Blake D.

President

Marketing and Advertising

### "Good fit for our web agency"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 30, 2024

Pros

The PTO portion has worked really well for our company. Before, one of our programmers had built our own internal system, it had bugs, became outdated and no longer helpful. Then, we were introduced to Built for Teams and it's worked great for years. If we've ever had an issue, the customer service has been quick to respond and help us resolve our question or situation.

Cons

It probably has some features we don't utilize.

Reasons for choosing Built

It was recommended by a friend who was also happy

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 3, 2024

Blake, thank you so much for taking the time to leave us a review! I'm so happy that you've had a great experience with both our product and our customer service. Please don't hesitate to reach out to support@builtapp.com if you need anything!

IW

India W.

Owner

Construction

### "Built for team review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

March 25, 2024

Pretty simple process to keep up with PTO

Pros

The ease of keeping up with PTO for each team member

Cons

No real cons...I'm not sure we are fully utilizing the system, but we are happy with it as is currently being used.

Reasons for choosing Built

The cost & ease of use was the primary reason we opted for this system/product.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 29, 2024

India, thank you so much for taking the time to share your feedback! I am so glad you are happy with the system and it has been easy to use for you and your organization. If any additional needs do arise, please don't hesitate to reach out to us at support@builtapp.com

PB

Paige B.

Director, People and Organizational Development

Media Production

### "Solid Platform for Employee Time Management"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 18, 2024

A very positive one. Everyone at Built for Teams is incredibly kind, quick to respond to requests and the platform is well-suited to our needs.

Pros

Straightforward and intuitive way for our employees to track their time, which is especially needed in our creative environment.

Cons

Inability to customize our work weeks to begin on Fridays, which would align with our payroll processing. We offered to pay for this customization but are unable to get this change made.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 29, 2024

Paige, thank you so much for leaving us a review! I'm so glad you've had such a positive experience with Built! We will continue to follow up with our product team about the viability of customizing timesheets to fit your work week, however, if we can help you find a better solution in the meantime, please don't hesitate to reach out to us at support@builtapp.com.

[View all Reviews](https://www.capterra.com/p/164380/Built-for-Teams/reviews/)

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