# Page 10 | Built Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is Built the right Workforce Management solution for you? Explore 608 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/164380/Built-for-Teams/reviews

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Built

4.7 (608)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 10 - Reviews of Built

## Showing most helpful reviews

Showing 226-250 of 608 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Dominic Vikram B.  
Product Designer  
Computer Software  
Used the software for: Less than 6 months

### "Really simple product to request PTO."

February 26, 2018

4.0

Pros

Does the one thing it's supposed to do well and requesting time off or remote work is simple/straightforward.

Cons

Interface looks a little dated and I don't always understand all of the text fields or how it calculates my time off.

Review Source

Response from Built For Teams

February 27, 2018

Dominic, thank you for your feedback! Our system is highly accurate in calculating time off, based on the settings your account administrators have configured. If you have any questions at all about how those calculations work, please don't hesitate to send us a support request at support@builtforteams.com. We'd be happy to answer any questions you have!

KT

Kolby T.  
compliance analyst  
Financial Services  
Used the software for: 1-2 years

### "Built for Teams Review"

March 21, 2019

5.0

I mostly use BfT as an employee for PTO requests. They are very simple to request and work well coordinating time off between my boss and I.

Pros

simplicity responsiveness organization

Cons

calendar not searchable by employee name

Review Source

Response from Built For Teams

April 1, 2019

Thanks, Kolby, for taking time to post a review of our product. It¿s good to hear that you find our product so easy to use. I also appreciate your suggestion about making the calendar searchable by employee name. I'll pass that along to the product team!

AR

Alex R.  
Office Manager  
  
Used the software for: 6-12 months

### "Easy to use"

June 19, 2017

5.0

Pros

Calendar feature showing when people have time off, anniversaries, holidays, pending pto, etc. It's very easy to see when people will be out of the office, or their request needs to be reviewed, along with company holidays always being visible to the team.

Cons

Maps doesn't always recognize address so when we were trying to pick a new place to move our office it wasn't very useful.

Review Source

RF

Rick F.  
CFO  
Construction  
Used the software for: 6-12 months

### "Efficiency"

March 22, 2019

5.0

Using Built for Teams has improved our ability to track and monitor employee PTO time. We are able to be more accurate with less effort. Our employees can now see for themselves the balance of remaining PTO days. As a manager the approval process is quick and easy. This is a very good tool.

Pros

Allowed us to automate a process that was handled and tracked manually.

Cons

We have had no issues with the software.

Review Source

Response from Built For Teams

April 1, 2019

Thanks so much, Rick! As a CFO we can appreciate that you really benefit from a tool that can help you be "more accurate with less effort" so it's great to know we are helping you accomplish that goal. We really appreciate having you as our customer.

AM

Ashley M.  
Account Representative  
Printing  
Used the software for: 6-12 months

### "Easy and Convenient "

November 15, 2019

5.0

I have used BFT for about 9 months now, I find it very easy to use and it is great for record keeping.

Pros

Easy to use, convenient, love the ap! Very helpful

Cons

I find that the ap kicks you out quiet a bit when you are trying to submit a request.

Review Source

Response from Built For Teams

November 20, 2019

Thank you so much for your review Ashley! We love hearing that you're finding it easy to use and you are enjoying the convenience of the app. To address your comment about the app, I just want to make sure you are working with the most recent update of the app. We are continually working to keep our app up to date to address any issues. Thank you again for your review and for being a valued customer!

EJ

Erica J.  
Purchasing  
Airlines/Aviation  
Used the software for: 6-12 months

### "Built for Teams"

April 6, 2020

5.0

Pros

I really love the app, and the software is very easy to use.

Cons

I don't like the fact that you can't see the full calendar in the app. For example,if I'm going to request days off, I can't see the days that my co-workers have already requested.

Review Source

Response from Built For Teams

April 14, 2020

Erica thank you so much for your review! We love hearing from satisfied customers and it's great to hear you love our mobile app. Thank you for your feedback regarding the calendar views in the mobile app. We take customer feedback seriously as we are continually working to better serve our clients needs. We appreciate your review and thank you for being a valued customer.

MT

Mike T.  
Director of Curriculum  
Education Management  
Used the software for: Less than 6 months

### "Easy for Users"

November 17, 2019

5.0

Great! I used it as soon as I got started with the school to fill out all my paperwork and submit right on the site. I knew exactly what was still needed before I started working there.

Pros

It is easy for me to submit requests for time off and provided detailed reasons for my absence (no more paper!) It is easy for me to check to see how many days of vacation I have left instantly, instead of having to call HR to verify. I like that I can see the handbook and other HR documents right away.

Cons

It takes a while to figure it out. Non-tech users will need more support.

Review Source

Response from Built For Teams

November 26, 2019

Mike, we are so glad that Built for Teams has made the process of requesting time off simple in addition to having your PTO information and other important company documents right at your fingertips! We understand some are more tech savvy than others, which is why we have amazing customer support as well as a searchable support database to assist new users every step of the way! Thank you so much for your review and for being a Built for Teams customer!

dB

dwayne B.  
Area Director of Sales  
Hospitality  
Used the software for: 1-2 years

### "Easy to Use"

January 15, 2020

5.0

Great Experience! Keeping track of my available PTO & vacation time.

Pros

This software is easy to use and I like that I can keep track of my PTO and Vacation time.

Cons

I think the software works well. I do not have any issues.

Review Source

Response from Built For Teams

January 16, 2020

Dwayne, we appreciate you taking time to review Built for Teams and are thrilled to hear your experience with the product has been nothing but positive! Requesting and tracking your time off from anywhere at anytime really is a game changer! Thanks for being our customer!

MM

Mandy M.  
Lab Tech  
Research  
Used the software for: 6-12 months

### "Simple and easy to use"

November 15, 2019

4.0

Pros

The software makes it very easy to request and track your PTO. The calendar function is helpful in knowing when others will be off, which makes planning vacations easier. Another bonus is that you can decide how many hours you want to use for a particular PTO day.

Cons

As a user of this software, I have no complaints about it, it works great and is super easy to use.

Review Source

Response from Built For Teams

November 21, 2019

Thanks for reviewing Built for Teams Mandy! The calendar function truly is a great planning tool for teams or departments and we are thrilled to know you have no complaints and find it super easy to use!

KF

Kerry F.  
Teacher  
Primary/Secondary Education  
Used the software for: 1-2 years

### "Quick and Easy"

January 9, 2020

5.0

I have not experienced any issues with this software. It is easy to use and navigate with loads of features.

Pros

This is the one stop show for all things HR. It is easy to use and navigate.

Cons

I have nothing negative to say about this software.

Review Source

Response from Built For Teams

January 13, 2020

We love hearing that all the features within Built for Teams have created a one stop shop for your organization! We really appreciate your review Kerry and thank you for being a Built for Teams customer!

TF

Thera F.  
Volunteer Coordinator  
Sports  
Used the software for: 2+ years

### "Quick and Easy to Use"

March 18, 2019

4.0

Pros

The time-tracking and PTO reqests are simple and quick to use. You do not have to spend more than a few seconds to request time off. The projections of how much PTO you are set to accrue for the year is helpful in planning as well.

Cons

The interface looks a little dated, but, this does not detract from the overall use of the software.

Review Source

Response from Built For Teams

March 28, 2019

Thera, we appreciate hearing your feedback about how helpful it is to be able to plan for PTO using Built for Teams, and how quickly you can request time off. Those are important features for us! Regarding your feedback on the interface, that's good to know so thank you for sharing that too.

aP

andrea P.  
Operations Coordinator Supervisor  
Financial Services  
Used the software for: 1-2 years

### "Easy to Use"

March 22, 2019

5.0

overall GREAT

Pros

the platform is very user friendly and simple

Cons

If you to manually enter in Unpaid vs Paid in separate entries. example if asking for 5 days off and you only have 20 hrs Paid Leave... you have to split the vacation in 2 entries.

Review Source

Response from Built For Teams

April 1, 2019

Great feedback, Andrea! Thanks for this review. Perhaps we can figure out a better way to allow for paid vs unpaid time off in a single request. We'll work on that!

mA

mike A.  
Estimator  
Automotive  
Used the software for: 1-2 years

### "Awesome service"

February 22, 2019

5.0

Pros

ease of use and functionality, customer contact options are great!

Cons

no complaints, made our process much more efficent

Review Source

Response from Built For Teams

February 27, 2019

Thanks a ton, Mike! We've loved having your company as our customer for these years and we appreciate your feedback!

MP

Michael P.  
Int'l Move Manager  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Simple and Easy for Employees"

December 6, 2018

5.0

Pros

The ease of use and the automation - It automatically reports the request to proper contacts and keeps track of everything for you. From an employee point of view it has been incredible and the platform is very user friendly.

Cons

You need admin in order to cancel a request or delete already approved hours.

Review Source

Response from Built For Teams

December 7, 2018

Hi Michael! Thanks for the helpful review of Built for Teams. If we're helping to automate things and simplify things for you, then we feel like we're doing our job. Regarding the note about cancelling or deleting an approved request, we actually do have a setting that your administrators can change that will allow employees to cancel/delete their own requests after they've been approved. If this setting is enabled and a person cancels a request, a notification would then be sent to the person who approved the request, so that everyone is aware of the cancellation. I'd suggest talking to one of your admins to see if they'd be willing to change that setting in your company's account. If they have any questions about how to do that we'll be happy to help.

LC

Luke C.  
GM Accessories Account Supervisor  
Automotive  
Used the software for: 1-2 years

### "Built For Teams Usage"

December 21, 2021

4.0

Use for keeping track of vacation/sick time, and place requests so times used for the following are approved by my HR director.

Pros

Easy to place in vacation/sick time requests for time.

Cons

Overall the program does what it is intended for with my day to day job.

Review Source

Response from Built For Teams

July 18, 2022

Thank you so much for your review Luke! We are happy to know that your experience with Built for Teams has been great.

MC

Malgorzata C.  
Strategic Account Manager  
Medical Devices  
Used the software for: 6-12 months

### "Easy way of managing my PTO"

November 15, 2019

4.0

Easy and user friendly software

Pros

The software is very easy to use. There's no/minimal training required for people to start logging their PTO.

Cons

Would be nice to be able to book several recurring requests at once instead of one by one, for example if you work from home one day every week or travel regularly etc. Other than that it's a great app.

Review Source

Response from Built For Teams

November 26, 2019

Thanks for your review Malgorzata! Built for Teams was designed to be user friendly and we are so glad you find the system intuitive to use! Thanks for your feedback and we are so glad you are a Built for Teams customer!

MS

Megan S.  
Director of Culture  
Computer Software  
Used the software for: 1-2 years

### "Easy Peasy "

November 16, 2020

5.0

Pros

Built for Teams has a clean interface and is easy to use. It's simple, straight forward, and gets the job done!

Cons

I wish that there was a way to make requests always pop up on the calendar as an all day event rather than going on the calendar itself if they are requesting less than 8 hours (or moving the 8 hours from the default time). As someone who lives off my calendar, I like to be able to see who won't be in the office each day but having individual requests pop up on my schedule is pretty annoying.

Review Source

Response from Built For Teams

December 14, 2020

Megan, thank you so much for leaving us a great review! As always, we appreciate customer feedback and your suggestion regarding the calendar options will definitely be sent on to the team! Thank you for being a valued customer of Built for Teams.

MU

Megan U.  
HR  
Machinery  
Used the software for: 2+ years

### "Nice User Interface"

September 25, 2018

5.0

Pros

Easy to use Clean look Quick access Calendar feature to view other time off requests

Cons

Org chart view, too hard to navigate and fit on screen

Review Source

Response from Built For Teams

September 27, 2018

Megan, I'd love to learn more about your feedback regarding the org chart! With our expand/collapse + zoom features, as well as ability to view by individual departments to narrow the scope of the view, I think we have solutions available that you might find helpful. Would a quick demo of the org chart navigation be useful?

NA

Nicole A.  
Financial Accountant  
  
Used the software for: 1-2 years

### "Easy to use, lots of features!"

June 16, 2017

5.0

Pros

The easy PTO tracking. We use Quickbooks payroll and the Quickbooks time off tracking is impossible. Built for Teams has an easy interface for the employees, and great tools for HR.

Cons

No easy way to document warnings or other disciplinary steps leading to termination. It would also be nice if there was a way to track percent effort or timesheets.

Review Source

CH

Cynthia H.  
Technical Design Manager  
Apparel & Fashion  
Used the software for: 1-2 years

### "User Friendly!"

December 26, 2018

5.0

This software os a life saver to keep time off on track and organize. I have a small team and it ease to use and view helps streamline the particular process. I would imagine this software is great for supervisors who have large teams.

Pros

I really like the first summary page after logging in. Very straight forward: Name, position, hour left in each quarter, list of hours requested and approved.

Cons

There are no concrete cons I can think of.

Review Source

Response from Built For Teams

December 27, 2018

Cynthia, this is great to hear! Knowing that we're saving you some time and headaches is music to our ears. We'll keep working hard to continually improve the product and to keep you as a happy customer!

CJ

Chang J.  
Software Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Improve Organization Chart"

November 18, 2019

4.0

Pros

I like the ease of applying for leave through the software by just clicking and dragging the calendar.

Cons

1) The current organization chart view's design looks old fashion. Imagine a company with more than 5 departments, every time we click into the chart have to zoom all the way out until it becomes too small to read, or if we don't zoom out, it takes more than a few clicks to scroll thought to find the right person. 2) While applying for leaves, I always have to take quite some times to find my name before I am able to apply for leave. Try to differentiate the user with the rest......

Review Source

Response from Built For Teams

December 4, 2019

Chang we appreciate your feedback and thank you so much for sharing! So happy to hear you like the calendar features and ease of use! Not too long ago we did release a new look to Built for Teams, we hope you are loving the new updated look! To assist you with the org chart view, you can click the expand/collapse button to avoid having to scroll too far. There are also 3 different layout view options found within the Org Chart Settings options that would assist as well. In response to applying for leave, we recommend using the Paid Time Off tab in your profile to easily request time off rather than navigating from the Org Chart. We hope this helps you better utilize the robust features of Built for Teams. As always, don't hesitate to reach out, we are happy to help!

mM

marco M.  
Tracw Specialist  
Aviation & Aerospace  
Used the software for: 6-12 months

### "Amazing Software for any type of Company"

April 6, 2020

5.0

Easy to use within the company, quick notifications to supervisors, once they respond to your request you get a notification just as fast. Everyone on the company can see days off and/or sick days. Saves time on asking around if someone came into work. Keeps track of your sick and vacation days which makes it easier to each individual.

Pros

I like the ease of use of the software, very user friendly, and best of all it has an app that you can use on your phone should you be away from your desktop computer.

Cons

The only con I see so far is that you are limited to the actions you can use on the app. Other than that their is no complaint.

Review Source

Response from Built For Teams

April 14, 2020

Marco, what a stellar review! It's awesome to hear you love the ease of use and the convenience of the mobile app. We love providing our customers with the ability to see and track all vacation/sick days and have better communication regarding who is in or out with the company calendar. We appreciate your time and feedback and thank you for being a Built for Teams customer!

JJ

Jonathan J.  
Assistant Editor  
Media Production  
Used the software for: 1-2 years

### "Easy to use and functional"

December 12, 2019

5.0

Pros

The interface is straightforward and you aren't inundated with information. The experience is responsive and easy to use. I can't think of anything to improve the product.

Cons

There isn't really anything I would add.

Review Source

Response from Built For Teams

December 18, 2019

Thank you for your awesome review Jonathan! You've been using Built for Teams for quite a while and we are happy to hear you are loving the ease of use and functionality.

Wanda M.  
Senior Office Assistant  
Construction  
Used the software for: 1-2 years

### "Employee Review"

September 27, 2018

4.0

Pros

The fact that you can view your PTO availability in Hours or Days!

Cons

Too many steps it takes to Edit requests.

Review Source

Response from Built For Teams

October 4, 2018

Wanda, thank you for posting a review of Built for Teams! I'd love to hear more about your feedback regarding editing requests. We're always looking for ways to streamline the process so feel free to reply to this and we can discuss this more. Thanks!

KH

Kristen H.  
veterinarian  
Veterinary  
Used the software for: 1-2 years

### "user satisfied"

April 22, 2022

4.0

Pros

easy to locate time off information, access on app

Cons

visuals not very appealing, many ways to get to same pages

Review Source

Response from Built For Teams

July 19, 2022

Thank you so much for your review Kristen. We strive to make sure our solution is user friendly.

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