# Page 11 | Built Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Built the right Workforce Management solution for you? Explore 608 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/164380/Built-for-Teams/reviews

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Built

4.7 (608)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 11 - Reviews of Built

## Showing most helpful reviews

Showing 251-275 of 608 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JC

Jill C.  
Senior Media Buyer  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great experience with first-time user"

September 13, 2018

5.0

Pros

I love the dashboard where you can see an overall snapshot of your account. I also love how easy it is to make a request.

Cons

The initial sign-up process was a little confusing.

Review Source

Response from Built For Teams

September 19, 2018

Thanks, Jill! We're glad your experience has been so positive. We'll certainly see what we can do to make the initial sign up process less confusing. Is there anything specific you'd suggest we do differently?

Gabriel A.  
Senior Die Engineer  
Automotive  
Used the software for: 6-12 months

### "Easiest way to request Vacation"

September 25, 2018

5.0

I have been able to track my vacation, and time off with ease.

Pros

Very easy to use, I just pick the days I want off on the calendar and it populates and send the request to my manager.

Cons

I felt like it should have come with a video lesson, but did not.

Review Source

Response from Built For Teams

October 4, 2018

Gabriel, we do have a training video that we provide to account administrators so that they can decide whether or not to distribute it to all employees. It sounds like your administrators chose not to share the video. I'm glad to hear you have found our product so easy to use anyway!

CS

Christine S.  
Loan Processor  
Real Estate  
Used the software for: 1-2 years

### "Easy to Use"

January 7, 2020

5.0

Pros

It's easy to use and I can access the website from anywhere.

Cons

Nothing at this time but I only use for requesting time off and submitting a time card.

Review Source

Response from Built For Teams

January 8, 2020

Thank you so much for such a great review Christine! Built for Teams web based platform is super convenient to access anytime from anywhere! We are so glad you are enjoying the program and thank you for being a Built for Teams customer!

AE

Alexander E.  
Director of Cost Management  
Construction  
Used the software for: 2+ years

### "Review "

October 29, 2020

5.0

Pros

I like the ease to use and how it translates into my calendar view for days off for colleagues.

Cons

It is not easy to cancel a day taken off if decided to not take the day off.

Review Source

Response from Built For Teams

December 14, 2020

Alexander, thank you for your time in leaving a review. We love to know you find the software easy to use! As for canceling a day off if your plans change...well that is actually a setting the admin on your account has the ability to change. Each organization has the option to choose if/when an employee is able to cancel an already approved day off.

AC

AMANDA C.  
Associate Product Manager  
Apparel & Fashion  
Used the software for: 6-12 months

### "Built for Teams"

January 7, 2020

3.0

Pros

Quick access to time-off requests and balances

Cons

Not having visibility to other team member's calendars

Review Source

Response from Built For Teams

January 8, 2020

Amanda, thank you so much for your review! We are happy to hear you are enjoying the freedom of seeing your time off request and balances with Built for Teams! It's nice to not have to ask someone for that information. As for the calendar, Built for Teams does have the ability to show company wide information, but each organization has the option to customize settings for visibility to control who sees what on the calendar. We appreciate your time and value you as a Built for Teams customer!

JL

Jacob L.  
Teacher  
Education Management  
Used the software for: 2+ years

### "Straightforward and easy"

February 3, 2020

4.0

Pros

Our needs are basic and this software has allowed us to easily manage PTO, sick, and professional time off.

Cons

Some options (like displaying time in hours or days) can be confusing sometimes, if your organization tends to track in a non-typical way.

Review Source

Response from Built For Teams

February 11, 2020

Jacob we appreciate your review and feedback! It's great to hear that Built for Teams has helped you more easily track time off. And you are correct about organizations having different needs which is why we allow you to view time off in hours and/or days with a simple toggle button. Thanks for your review and for being a Built for Teams customer!

JC

Jennifer C.  
Apparel Designer  
Design  
Used the software for: 6-12 months

### "Built for Teams Motionwear Review"

January 10, 2020

5.0

Pros

I liked the ease of use and clean layout of the software. Everything was clear and easy to understand.

Cons

There was not a convenient feature available to record overtime hours worked and COMP days.

Review Source

Response from Built For Teams

January 16, 2020

Jennifer, thank you for your review! So glad you like the ease of use and clean layout! Our customers who also record overtime and comp days have utilized our custom policy settings to track overtime and issue/track comp days. This is a policy decision that each company can must determine. We thank you for your review and for being a Built for Teams customer.

DF

Dale F.  
V. P. Production  
Medical Devices  
Used the software for: 2+ years

### "great software"

February 22, 2019

5.0

Very easy way to track PTO

Pros

The online version of built for team is very easy to use

Cons

The Built for team app is a little lacking. It needs to have pto calendar

Review Source

Response from Built For Teams

February 28, 2019

Dale, thanks for this feedback. We're definitely wanting to work on a new version of the app that adds additional features. At this point it's primary purpose is submitting and approving time off, but we agree that there's a lot more that it needs to do in the future!

BR

Brent R.  
Teacher  
Education Management  
Used the software for: 1-2 years

### "Great!"

February 3, 2020

4.0

Pros

Easy to use and see the amount of time you have. Great communication tool.

Cons

Very little. The design could be improved.

Review Source

Response from Built For Teams

February 11, 2020

Brent, thank you so much for your review! We love hearing Built for Teams is helping to streamline requests and improve communication. We appreciate your feedback regarding design as we are constantly working to improve all aspects of the product we offer!

KT

Kristal T.  
Teacher  
Education Management  
Used the software for: 6-12 months

### "Ease of Use of Built For Teams"

January 13, 2020

5.0

I like the fact that it is so quick and streamlined for our school.

Pros

I like the fact that it is easier to use than the old system we had. I can also see everyone who is on my team and when they are out of work.

Cons

I can see everyone at my school and they can see me.

Review Source

Response from Built For Teams

January 15, 2020

Kristal, we are so happy to hear Built for Teams is an upgrade from your old system! Having visibility for teams especially with virtual teams like with your organization, can be a game changer and Built for Teams definitely offers great visibility and team planning! Thank you for your review and for being a Built for Teams customer!

KR

Kim R.  
Executive Assistant  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Great software for a growing business"

November 18, 2019

4.0

They are very responsive to questions/problems. They also periodically reach out to us to see if we need assistance/

Pros

The reason I chose this software was to allow employees a better way to track accrued time and plan time off. The paid time off calendar and the ability to feed into outlook was also very appealing to us as a growing organization. The calendar is visible to everyone which also assists in planning coverage for people out of the office.

Cons

The Built for Teams time sheets are compiled weekly but our needs are for a semi-monthly pay schedule. I am eagerly awaiting this upgrade.

Review Source

Response from Built For Teams

November 26, 2019

Kim we appreciate you taking time to review Built for Teams and pointing out the many ways Built for Teams has improved your systems as a growing business. We enjoy taking care of our customers through our customer support efforts and are here to help however we can! Thank you for being a Built for Teams customer!

ED

Emily D.  
Accounting Coordinator  
Food Production  
Used the software for: 1-2 years

### "B4T Review"

September 13, 2018

4.0

They are extraordinarily responsive, answering questions and solving any problems within the hour.

Pros

It did not require us to include payroll since we have another system for that. Allowed for supplemental use.

Cons

I wish it had more reports options. At minimum I would like a Master Report that pulls all types of PTO at once.

Review Source

Response from Built For Teams

September 18, 2018

Hi Emily! Thanks for the review and suggestions for reporting. I'd love to hear more about the master report idea that you have. Do you mind replying and giving us a bit more info about what data you'd like included in that report? Your feedback would be invaluable!

JK

Jordan K.  
Business Development Associate  
Financial Services  
Used the software for: 2+ years

### "Easy & Organized "

February 7, 2020

5.0

No problems, no issues, and has worked great to manage to my time off.

Pros

I love how simple it is to use. When you have those terrible sick days, it's not a long drawn out process and makes it very east to request time off.

Cons

Spice up the homepage! The IOS app can use some flare too - maybe some color!

Review Source

Response from Built For Teams

February 12, 2020

Jordan, thank you for your awesome review! We are so glad you love the simplicity and quick process of requesting time off. We appreciate your feedback about wanting to see more 'spice' and 'flare' in our colors etc. We will certainly take that into consideration in future updates! ;)

PG

Patricia G.  
Assoc Creative Director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Built for Teams Review"

November 12, 2019

5.0

Pros

This software is so easy to use. Very user-friendly. Our company uses it for our PTO calendar and to request time off.

Cons

I can not think of any cons. I just started using this for our PTO requests

Review Source

Response from Built For Teams

November 19, 2019

Patricia, thanks so much for your review! We are thrilled that you are already finding Built for Teams easy to use for PTO tracking etc. We are also thrilled you can't think of any cons ;)!

ZK

Zena K.  
Media Strategist  
Marketing and Advertising  
Used the software for: 1-2 years

### "Review about Built for Teams"

December 5, 2019

5.0

It's pretty good.

Pros

It's so easy to request PTO. Also, it shows how many hours/days I have left.

Cons

Sometimes I don't want to write too much details (maybe just remove the notes?). Also, sometimes it's confusing why I earn hours/days.

Review Source

Response from Built For Teams

December 11, 2019

Zena thanks so much for your 5 Star Review! The ability Built for Teams gives you to see your current time available and what you've already used is so convenient! In regards to notes, you can submit your request without filling out the notes section. It is an optional field. As far as the accrual of days/hours, that is actually a rate or policy set by your organization and it's likely that your manager or Human Resources department could answer your questions regarding that. Thanks again for your review and for being a Built for Teams customer!

PS

PANKTI S.  
Auditor  
Accounting  
Used the software for: Less than 6 months

### "Professional platform to link virtually"

April 8, 2020

5.0

Simply excellent

Pros

outstanding and simply amazing software with its inbuilt features of sending files across. Chatting and calls internally . It reduces exchange of emails. improves communication faster.

Cons

I have enjoyed every feature of this software so far. However one point to suggest would be able to add fe more customized statuses.. for few hours. like Lunch time

Review Source

Response from Built For Teams

July 18, 2022

Thank you so much for your review Pankti! We are so happy to know that your experience with Built for Teams has been so great!

KT

Kathryn T.  
Commercial Account Manager  
Insurance  
Used the software for: 6-12 months

### "Built For Teams Is Handy"

December 9, 2019

4.0

Pros

Built for Teams is a handy, simple and fast way to communicate PTO requests to management.

Cons

I would like My Built For Teams Approvals to automatically update my Outlook Calendar.

Review Source

Response from Built For Teams

December 16, 2019

Thank you for taking a minute to leave a review Kathryn! We are so glad Built for Teams is bringing speed and simplicity to requesting time off. We are also excited to let you know that Built for Teams does actually have the ability to update your Built for Teams calendar into your Outlook calendar using iCal feeds. We would be happy to help you get this setup! Thanks again for being a built for teams customer!

VR

Verified Reviewer  
Product Marketing Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Easy for employees"

November 20, 2019

5.0

Pros

The UI is intuitive and easy to use. The system operates quickly and is not glitchy.

Cons

I wish I could request only a few hours off, but am restricted to either a full day or a half day. But we make it work!

Switched from

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)

Zenefits was really glitchy for managing vacation time.

Review Source

Response from Built For Teams

November 27, 2019

We thank you so much for your review and are so glad you are loving the ease of using Built for Teams. To address time increments, Built for Teams can allow employees to take time off in either 1-minute increments, 30-minute increments, as well as half-day or full day increments. These are settings configured by your account admin depending on the policies or preferences of the organization.

DD

Dianna D.  
Hair stylist  
Cosmetics  
Used the software for: Less than 6 months

### "Awesome"

March 15, 2019

5.0

I have had great results using built. It is fast and very simple to use.

Pros

I like how it is very simple and easy to use.

Cons

Needs a menu button! I have a hard time trying to get to the main screen.

Review Source

Response from Built For Teams

March 27, 2019

Dianna, thanks for taking the time to post a review of Built for Teams! It sounds like things have been easy to use other than something regarding the main screen. I'd love to help you with this and better understand how we can improve so do you mind responding to this and letting me know if you're using the mobile app or accessing the system via a web browser?

LD

Lindsay D.  
7th Grade ELA Teacher  
Education Management  
Used the software for: 1-2 years

### "Great site!"

January 10, 2020

4.0

It's a fantastic website that is super easy to use and navigate!

Pros

It is very easy to use and easy to navigate. I especially like to see how many hours of PTO and time With out Pay I have available and remaining.

Cons

I really cannot think of anything. I wish my benefits were listed in my profile, but I think that is something my company has to do.

Review Source

Response from Built For Teams

January 13, 2020

Lindsay, thank you for your review! Being able to manage your time off, see your balances and usage all on your own, at any time, without having to ask HR is a game changer and that's exactly what Built for Teams offers! In regards to your benefits, you are correct. That is a functionality that Built for Teams offers, but is a company setting to determine how that is displayed. Thank you again for your review!

VR

Verified Reviewer  
Receptionist  
Apparel & Fashion  
Used the software for: 2+ years

### "Requesting PTO never been easier"

October 24, 2019

5.0

Always positive when locked out support team was helpful and PTO time always reported accurate

Pros

Requesting and seeing all the PTO has been so much easier since having access to this I can send my manager email with formal request and skip the awkward unnecessary conversation of requesting it

Cons

no complaints wish this was part of our pay platform on extensis hope it expands functions in the future

Review Source

Response from Built For Teams

November 5, 2019

We really appreciate your review of Built for Teams, and we're glad to hear that our product is making it so much easier for you to request and track PTO!

VR

Verified Reviewer  
Operations manager  
Consumer Goods  
Used the software for: 1-2 years

### "Open Source Easy PTO Management"

March 22, 2019

5.0

Pros

Transparency, and ease of use. Very easy to approve time off requests, and see who else is off on the calendar to ensure coverage

Cons

Could be easier to see how much time has been taken YTD, and how much is remaining.

Review Source

Response from Built For Teams

April 1, 2019

Thanks for this review! We always love to hear what we're doing well and what you think we need to do better.

LL

Laura L.  
EC Teacher  
E-Learning  
Used the software for: 6-12 months

### "Great software"

January 10, 2020

4.0

Pros

organizes lots of demographic information, easily accessible, user-friendly

Cons

lack of transparency about the company and its policies and procedures

Review Source

Response from Built For Teams

January 13, 2020

Laura, we appreciate your feedback! We are glad you are enjoying the user friendly interface and ease of use of Built for Teams! In reference to transparency, each organization does have custom settings they can utilize to determine what information they would like to display and to whom. Your concern might be best addressed with your Company Admin or HR Director as this is not a lack of function within the Built for Teams software itself.

HT

Holly T.  
Account Manager  
Automotive  
Used the software for: 2+ years

### "Easy To Use"

March 10, 2020

5.0

I would definitely recommend Built For Teams, this software gets the job done and is so easy to navigate!

Pros

It is very easy to login to Built For Teams and see how much PTO I have left or request time off.

Cons

I wish there were a way to take back a PTO request.

Review Source

Response from Built For Teams

March 30, 2020

Holly thanks so much for your review! We are so happy that you are able to manage all your balances for time off. Each organization has the ability to configure their settings to determine what actions employees can take after submitting a request. We appreciate your feedback and thank you for being a Built for Teams customer.

SJ

Scott J.  
Product Designer  
Graphic Design  
Used the software for: 1-2 years

### "Built for Teams review"

April 9, 2020

4.0

Pros

The functionality is everything I need to stay focused on my bigger work tasks

Cons

The organization of information can be a little confusing sometimes

Review Source

Response from Built For Teams

April 21, 2020

Thanks so much for your review Scott! We love hearing that the automation Built for Teams provides is saving you time to focus on bigger tasks. Thanks for being a Built for Teams customer!

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