# Page 14 | Built Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is Built the right Workforce Management solution for you? Explore 608 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/164380/Built-for-Teams/reviews

---

Built

4.7 (608)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 14 - Reviews of Built

## Showing most helpful reviews

Showing 326-350 of 608 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KW

Kristi W.  
Designer/manager/sales  
Construction  
Used the software for: 2+ years

### "Easy to Use"

July 16, 2022

5.0

Pros

My boss emplemented this software for our staff. Mostly we use it for time off requests and tracking. It was easy to set up and use.

Cons

It’s pretty simple to use. No complaints.

Review Source

DD

Dominique D.  
Teacher  
Education Management  
Used the software for: 1-2 years

### "easy use of Built for Teams"

March 15, 2019

4.0

Pros

I like the fact that it is easy to use.

Cons

I found it frustrating that the PTO time slots are only in 1/2 hour increments

Review Source

Response from Built For Teams

March 20, 2019

Dominique, we appreciate you taking time to review our product. More than that, we appreciate you being our customer! Ease of use is very important to us, so thanks for letting us know that we're doing well in that area. Regarding PTO time slots, Built for Teams can allow time slots in as little as 1-minute increments! This is a setting that your account administrators have control over, so it sounds like your organization has chosen to require 30-minute increments. We're happy to help your administrators change this setting if they'd like!

MK

Madison K.  
Assoc Designer  
Apparel & Fashion  
Used the software for: 1-2 years

### "User Experience with Built for Teams"

October 28, 2020

5.0

Positive! Overall its easy and I have never had an issue

Pros

The software is very easy to use. It is also straightforward-- I don't have to do a lot of things just to request time off.

Cons

I wish I could see a calendar showing all my days off.

Review Source

Response from Built For Teams

November 13, 2020

Madison, thank you so much for leaving a review of Built for Teams! Knowing we are making your time off request process easier makes us super stoked! We actually do have a calendar within the web application. Account administrators have the ability to control who can see what on that calendar, but it is available on the left hand navigation menu within the web app. Thanks for being a Built for Teams Customer!

MF

Myranda F.  
Crop Insurance Agent  
Insurance  
Used the software for: 6-12 months

### "Survey "

December 23, 2019

5.0

User friendly, convenient.

Pros

Easy and convenient. Very user friendly software!

Cons

I haven't had any issues with the software, so I don't have anything to describe as my least favorite part about the software.

Review Source

Response from Built For Teams

January 3, 2020

Myranda thank you so much for your 5 Star review! We are so glad using Built for Teams has been easy and user friendly! We value you as a customer and appreciate the wonderful feedback.

mM

maddie M.  
Mental Health Practitioner  
Mental Health Care  
Used the software for: 1-2 years

### "review"

November 17, 2019

3.0

Pros

It's simple to use, organized, and helpful for our staff.

Cons

It's not accurate with how much PTO I have

Review Source

Response from Built For Teams

November 26, 2019

Maddie, thank you for taking time to provide feedback about Built for Teams. We agree that Built for Teams is simple to use and helpful. In reference to accuracy, Built for Teams is incredibly accurate in all aspects of PTO tracking. In most cases where discrepancies pop up it's usually due to a user oversight in the process of setting up the PTO policies with incorrect accrual rates or reset dates etc. This is something we can help your account administrator with if necessary. Again, thank you for your review and for being a Built for Teams customer!

CC

Casie C.  
EL Coordinator  
Education Management  
Used the software for: 6-12 months

### "Great Resource"

January 9, 2020

5.0

Pros

Easy to use and keep track of time off, required documents, etc.

Cons

As a user, not the person that decided or had to setup the system I do not have any cons.

Review Source

Response from Built For Teams

January 13, 2020

Casie, thanks for taking time to leave us a review! We are excited to hear you Built for Teams is a great resource for you to track your time and required documents. We value you as a customer and look forward to continuing to work with you!

GD

Genevieve D.  
Substitute Teacher  
Primary/Secondary Education  
Used the software for: 1-2 years

### "It works"

January 16, 2020

5.0

Pros

It is relatively easy to use once you understand it

Cons

I have not encountered problems...so no cons as of today.

Review Source

Response from Built For Teams

January 17, 2020

Genevieve, thank you so much for your review and thank you for being yet another customer that loves the ease of use that Built for Teams provides!

RU

Rossana U.  
Senior Paralega  
Law Practice  
Used the software for: 2+ years

### "Amazing Built for Teams"

March 16, 2017

4.0

It has been great using built for teams. Very easy and fast to use. It is easy to introduce to new employees and they understand it right away.

Pros

It is so easy to use and it is very professional

Cons

I do not have issues with the system. We are very happy with it.

Review Source

VR

Verified Reviewer  
Logistics Solutions Consultant  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Primarily using for PTO"

December 10, 2018

5.0

Good, easy to use. Nice way to keep track of exact amount of PTO used/avail.

Pros

Ease of use - I use this software mostly to track PTO. It is easy to see what time is available for the year and I like that it outlines what you have used and what is upcoming.

Cons

I have no complaints about this software.

Review Source

Response from Built For Teams

December 11, 2018

Thanks so much for the review!

JK

Justin K.  
Account Executive  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "PTO"

April 6, 2021

5.0

It works very well

Pros

Basically just use it for the PTO usage. Good calendar and breakdown of time used and remaining.

Cons

There is nothing I use on BFT that doesnt work well

Review Source

Response from Built For Teams

May 28, 2021

Justin, thank you so much for your review! We are so happy to know that your experience with Built for Teams has been so great!

kS

kimberly S.  
Facilities and Operations Manager  
Apparel & Fashion  
Used the software for: 1-2 years

### "Easy to Use"

February 22, 2019

5.0

Pros

It is very easy to keep track of my teams time off.

Cons

There is nothing that I can think of that I do not like.

Review Source

Response from Built For Teams

February 28, 2019

Thank you for the review, Kimberly! So glad our product is working well for you and your team!

DP

Diana P.  
Teacher  
E-Learning  
Used the software for: 6-12 months

### "Review of Built for Teams"

January 10, 2020

4.0

Pros

I like how the software is easy to navigate and find what I need need very quickly

Cons

I don't have any cons in the 6-12 month time frame I have used it

Review Source

Response from Built For Teams

January 16, 2020

Diana, we are so glad you are enjoying the software and find it easy to navigate! At Built for Teams we believe requesting time off and tracking time off should be simple and streamlined! Thanks for your review and for being our customer!

RM

Rachael M.  
Account Supervisor  
Writing and Editing  
Used the software for: 1-2 years

### "Built for Teams Review"

February 22, 2019

5.0

I think it's great, especially being in a small team environment where we didn't have anything in place before.

Pros

Keeping track of all of my time, easy to request time off from my manager

Cons

That I can't request time that I haven't accrued yet.

Review Source

Response from Built For Teams

February 27, 2019

Thanks, Rachael, for taking time to post a review of Built for Teams! Our product does have the ability to let you request time that you haven't yet accrued, but it sounds like your company has chosen to not allow that. Bummer! If you're comfortable reaching out to your account administrators to ask them about this policy, we can definitely help them change the setting to allow this if they'd like!

ML

Mark L.  
VP Sales & Innovation  
Industrial Automation  
Used the software for: 1-2 years

### "Straight up review"

November 15, 2019

5.0

Fixed the helter-skelter of who is of and who is not. Consolidated everyone's calendar of time off. No more excuses like: I told you a while ago but you didn't write it down

Pros

Easy to use and track. Everyone can see how much time they have remaining or how much time they have already used

Cons

nothing other than we grew to a point that we had to spend money on something like this

Review Source

Response from Built For Teams

November 22, 2019

Mark we appreciate your review of Built for Teams! I think a lot of people can relate the problems and headaches you portrayed and how Built for Teams has relieved those for you. We are thrilled to know you are so pleased with the product!

RH

Randi H.  
Office Manager/Executive asst.  
Restaurants  
Used the software for: 1-2 years

### "Happy customer"

September 11, 2018

5.0

Pros

Very easy to use and keeps track or everything for me

Cons

Not too important however when a request is out pending they should resend to the manager weekly for approval.

Review Source

Response from Built For Teams

September 12, 2018

Hello, Randi! Built for Teams does have a reminders feature that your account administrators can enable so that pending requests don't fall through the cracks. If your account admins are on board with enabling that feature, we can help. Thank you for the review!

DS

Denise S.  
Client Relations Coordinator  
Cosmetics  
Used the software for: 6-12 months

### "Review"

March 22, 2019

5.0

This software is very user friendly and easy to submit requests.

Pros

I like how easy it is to submit PTO and see how much time you have available.

Cons

I don't have any complaints. I believe this software is perfect for it's purpose.

Review Source

Response from Built For Teams

April 1, 2019

Very kind of you, Denise, to share your feedback with us! We love to hear that our product is easy to use and that it perfectly fits your needs. Thanks!

JG

Janae G.  
Merchant Services Lead  
Financial Services  
Used the software for: 1-2 years

### "Built Review"

March 23, 2019

4.0

Pros

The software is very easy, self explanatory.

Cons

I don't use the software as much, but when I do use it my hours are always incorrect.

Review Source

Response from Built For Teams

April 1, 2019

Janae, thanks a lot taking time to post a review. It's good to hear that you find Built for Teams easy to use, but I'm sorry you feel like your hours have been incorrect. Have you spoken to your account administrator about this? We've worked hard to ensure that our system is highly accurate so if your hours seem different than what you expect I would encourage you to speak to your account administrator to make sure your accrual rate is set up correctly. We're happy to help them with that if needed!

FH

Fran H.  
Executive Assistant  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Easy to USe"

March 22, 2019

5.0

Excellent!

Pros

Easy to use and intuitive. User Friendly

Cons

The software is fine. I just wish you had phone customer support.

Review Source

Response from Built For Teams

April 1, 2019

Fran, thanks a lot for posting a review of our product. We're very happy to hear that Built for Teams is working so well for you! Whenever necessary our support team is more than happy to schedule a phone call with you to assist you. Thanks so much for being our customer!

SC

Susan C.  
Payroll Administrator  
Accounting  
Used the software for: 6-12 months

### "PTO reporting"

December 6, 2018

5.0

Pros

User friendly for employers and employees

Cons

I have no complaints, good product, easy to use

Review Source

Response from Built For Teams

December 7, 2018

Thank you for this review, Susan! It's music to our ears to hear that you like Built for Teams so much!

CF

Claire F.  
Assistant Product Manager  
Automotive  
Used the software for: 6-12 months

### "Built for Teams Review"

December 21, 2021

3.0

Been fairly usable

Pros

That it calculates how much time you will accrue and have used so you can plan accordingly

Cons

Dashboard should be more user friendly and tell you information you need to know

Review Source

Response from Built For Teams

July 19, 2022

Thank you so much for your review Claire. We strive to make sure our PTO solution is user friendly and saves both managers and employees a great deal of time. We appreciate your insight and thank you again for your review.

IS

Irving S.  
VP of Sales  
Apparel & Fashion  
Used the software for: 6-12 months

### "BFT"

February 21, 2019

5.0

Pros

It's so quick & easy to use - saves a TON of time

Cons

No real Cons right now, as it has saved me so much time

Review Source

Response from Built For Teams

February 28, 2019

Saving you time is what we aim to do, Irving! Thank you for the review.

AG

Alan G.  
Digital Coordinator  
Marketing and Advertising  
Used the software for: 6-12 months

### "Information All in One Place"

February 22, 2019

5.0

Pros

I like how the PTO time is displayed in the interface. The calendar is a great way to see everyone's scheduled days off which helps plan meetings and travel.

Cons

Nothing to complain about. Everything works as it should

Review Source

Response from Built For Teams

February 28, 2019

Thanks, Alan! Although we'd welcome any complaints if you had them, we're very happy to hear that you don't have them! :)

PS

Pat S.  
consultant  
Information Technology and Services  
Used the software for: 2+ years

### "easy to use!"

February 22, 2019

4.0

Pros

Built for teams is a easy to use product - no training necessary. Just log in and go.

Cons

at this point, cannot think of any con about built for teams tool.

Review Source

Response from Built For Teams

February 22, 2019

Thanks, Pat! We really appreciate hearing your feedback and we're glad you like Built for Teams so much!

JM

Jeremy M.  
Art Director  
Animation  
Used the software for: 6-12 months

### "Review"

November 15, 2019

4.0

Pros

Easy to use, organized and efficient. Nice to be able to see all the schedules in the calendar.

Cons

There isn't really much that has gotten in the way of my workflow.

Review Source

Response from Built For Teams

November 19, 2019

Thank you so much for your review Jeremy. Built for Teams was designed to help you stay organized and work more efficiently - so we are happy to know it's accomplishing just that for you!

BC

Brandon C.  
Case Worker  
Individual & Family Services  
Used the software for: 6-12 months

### "Great program"

March 21, 2019

5.0

I have only been using it for almost 6 months or more. I have loved using it. Setting up my days and having them approved in just minutes wherever, whenever, has been wonderful. Love it all!

Pros

Easy to use. Easily accessible on different platforms. Works without issues.

Cons

Nothing really to say as far as a con. Only thing is maybe having a way to do a walk through on how to use it for first time users who don’t have the opportunity to be instructed by someone.

Review Source

Response from Built For Teams

April 1, 2019

Thank you, Brandon, for taking time to post a review of our Built for Teams. It¿s good to hear that you find our product so easy to use and we appreciate your suggestion for helping first time users. We do have a video overview that helps with that but we'll brainstorm on how to make it even easier. Thanks!

Talk to a Capterra advisor for free and get results within 15 minutes.