# Page 15 | Built Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 15 - Is Built the right Workforce Management solution for you? Explore 608 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/164380/Built-for-Teams/reviews

---

Built

4.7 (608)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 15 - Reviews of Built

## Showing most helpful reviews

Showing 351-375 of 608 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Kristin D.  
Sales  
Entertainment  
Used the software for: Less than 6 months

### "Steamline and helpful "

November 15, 2019

5.0

Pros

I like how simple it is to submit requests.

Cons

I have yet to find anything wrong with this system.

Review Source

Response from Built For Teams

November 20, 2019

Kristin, your review is awesome! We are so glad you find Built for Teams easy to use and streamlined and your feedback about "cons" is actually a really great compliment! Thank you again for being a valued customer!

JP

Jeanette P.  
Branch Manager  
Human Resources  
Used the software for: 2+ years

### "Built for Teams usage"

September 13, 2018

5.0

Pros

Very user friendly. Easy to understand and navigate.

Cons

At this time I do not have any negative feedback.

Review Source

Response from Built For Teams

September 21, 2018

Jeanette, thanks so much for this review and for letting us know how much you enjoy using Built for Teams!

BC

Brett C.  
PE/Health Teacher  
Primary/Secondary Education  
Used the software for: 6-12 months

### "Built for Teams Review"

February 18, 2020

4.0

It’s been positive so far.

Pros

It’s easy to use, customer service is responsive, and I see everything I need in one screen.

Cons

There was an issue with my phone in dark mode, it would not work but then was resolved. Also me personally, I don’t tend to take half days so I just use the days side of things not the hours. That part has no use for me.

Review Source

Response from Built For Teams

March 2, 2020

Brett, thank you so much for your review. It's great to hear your experience with our customer support team has been excellent! The convenience of having everything you need all in one place is a big benefit of Built for Teams! We are so glad your dark mode issue was resolved and that you are enjoying accessing Built for Teams on the go! Thanks again for your review and for being a loyal customer!

HS

Hareem S.  
Editor  
Writing and Editing  
Used the software for: 6-12 months

### "Useful!"

February 21, 2020

5.0

Pros

For years we've used a paper-based system to request time off. Having a simple, intuitive system to request vacation days, sick days, and everything in between has been a real benefit. I like that there's an Android app too!

Cons

I have no complaints about the software itself. The Android app is nice, but it is very easy to click/touch things without intending to.

Review Source

Response from Built For Teams

March 2, 2020

Hareem thank you so much for your feedback and review. We are so glad your organization made the switch from the old days of paper requests to Built for Teams saving a great deal of time (and paper). We appreciate the feedback regarding the mobile app and as we are continuing to improve our app we will take that into consideration. Thanks again for your review!

RS

Renaldo S.  
Marketing Specialist  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great Interface"

December 5, 2019

5.0

Pros

I liked how easy it was to use and visually see paid time off for my team.

Cons

I did not like how there was not a dark mode.

Review Source

Response from Built For Teams

December 11, 2019

Renaldo thank you for your awesome review!! We are glad Built for Teams is helping you manage your team better! In reference to dark mode, I assume you are referring to our mobile app and some visual differences when using the app in dark mode vs. light mode. I am happy to let you know we are currently working on adjustments to ensure all features appear the same in both light and dark mode. Thanks so much for your feedback and thanks for being a Built for Teams customer!

KC

Kimberly C.  
Resource Manager  
  
Used the software for: Less than 6 months

### "Rep's training was very thorough. If I had any questions, he was very quick to respond!"

May 30, 2018

5.0

Pros

It is extremely user-friendly and easy to make changes, on both the employee side and the administrator side.

Cons

Sometimes there are too many steps to get something done (but once you learn it, it is not that difficult).

Review Source

Response from Built For Teams

June 5, 2018

Kimberly, Thank you for the review and for the feedback! If you have any specific examples of processes that take too many steps, we would love to hear about it so that we can work on streamlining those processes for you. It's very important to us that our customers find our product easy to use, even though it is so powerful! Thank you again!

MM

Madeline M.  
Associate Account Executive  
Retail  
Used the software for: 1-2 years

### "User Experience "

April 9, 2020

5.0

successful

Pros

I like that it is so simple to use and the approval process is also easy

Cons

that you cannot cancel PTO days once submitted and approved

Review Source

Response from Built For Teams

April 24, 2020

Thanks for taking time to leave us a review Madeline! We love knowing your experience with Built for Teams has been great so far! As for canceling your requested days, Built for Teams allows each organization to customize the abilities and limits that employees have when it comes to canceling approved requests. These are settings that your account administrator configures. We thank you again for your review and for being a valued customer!

sC

stephanie C.  
Vice President - Client Strategy  
Marketing and Advertising  
Used the software for: 2+ years

### "IT Works Great!"

February 22, 2019

5.0

Great. I can request time off and I can see how much time I have remaining.

Pros

It is easy to use and fairly intuitive.

Cons

I really don't have anything negative to say

Review Source

Response from Built For Teams

February 28, 2019

This is good news, Stephanie! Thanks so much for being our customer and for posting a review.

CJ

Candice J.  
PTA  
Medical Practice  
Used the software for: 1-2 years

### "Review "

September 16, 2018

5.0

Pros

Being able to keep up with PTO days taken/not taken.

Cons

Sometimes it is difficult to use on mobile device in regards to imputing dates for PTO request.

Review Source

Response from Built For Teams

September 18, 2018

Thanks for the kind words, Candice! Have you tried our new mobile apps? They make it quite easy to input PTO request dates. If you have any additional feedback on how we can improve the user experience for you, just reply to this message. Thanks for being a Built for Teams customer!

RP

Rajeswari P.  
Lab Tech  
Research  
Used the software for: 6-12 months

### "Built for teams"

November 15, 2019

5.0

Pros

Ease of use. Every thing is in one place and it makes it easy to review.

Cons

NA. easy to manage our time and gives us the flexibility

Review Source

Response from Built For Teams

November 21, 2019

Thank you so much for your 5 Star Review Rajeswari! Built for Teams was designed to be easy to use and help save time as you mentioned and we love hearing that it has added flexibility to your processes!

MG

Monica G.  
Account Manager  
  
Used the software for: 1-2 years

### "I've had a very positive experience using Built for Teams"

September 13, 2017

5.0

Pros

I like how easy it is to select what days I am selecting for vacation, and seeing how I accrue my PTO and how it get's used.

Cons

I do not like how it is difficult to tell the overall amount of time I have of PTO, and that I needed the admin of the system to allow me to dip into the negative hours, even though I would eventually accrue that time.

Review Source

Response from Built For Teams

September 14, 2017

Thanks for the review, Monica! Our customer support team is going to reach out to you to ask some additional questions about your feedback so that we know how we can improve!

LF

Lisa F.  
Youth Development Team Leader  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Excellent Software"

November 8, 2019

5.0

Pros

Ease of use and design! The format is very user friendly.

Cons

Nothing! I would not say there is anything that I don't like.

Review Source

Response from Built For Teams

November 11, 2019

Lisa, we really appreciate this review! Hearing that our software is easy to use puts a huge smile on our collective faces. Thank you for sharing your experience with Built for Teams and for being our customer!

sV

sabrina V.  
account executive  
Wholesale  
Used the software for: 1-2 years

### "Built for Teams"

April 9, 2020

5.0

Pros

It is very easy to use and track your days. Super simple and fast.

Cons

The only thing is you cannot cancel days out, your HR team has to do it

Review Source

Response from Built For Teams

April 24, 2020

Sabrina, thank you so much for your review! Simple and fast are compliments we love hearing. As for canceling your requested days, Built for Teams allows each organization to customize the abilities and limits that employees have when it comes to canceling approved requests. These are settings that account administrator configures. We are glad you are enjoying Built for Teams ease of use and thank you for being a valued customer.

SP

Steve P.  
Manufacturing Engineering Tech  
Machinery  
Used the software for: 6-12 months

### "Functional and Clear"

November 18, 2019

5.0

Pros

Easy to use and presents all of the companies scheduled time off in a convenient manner.

Cons

nothing at this time. will continue to use regularly.

Review Source

Response from Built For Teams

November 26, 2019

Steve thank you so much for your 5 Star Review! We are so glad Built for Teams is working so well for you and thank you for being a valued Built for Teams customer!

dS

david S.  
Assistant CFO  
  
Used the software for: 6-12 months

### "seamless PTO software"

July 23, 2018

5.0

seamless PTO tracking

Pros

It is very easy to track your PTO days and your sick days. The application process is seamless and very simple.

Cons

I wish the compensation/ salary function could be tied to other outside HR companies so even if you don't use built for teams for payroll you could still see your salary

Review Source

Response from Built For Teams

July 25, 2018

Thanks for posting a review, David! I'm happy to see that Built for Teams is working so well for you. Thank you also for the suggestion. We love hearing from customers about what would make our product even better!

AN

Autumn N.  
Research Analyst  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Great for tracking PTO"

September 24, 2018

5.0

Pros

It's an easy way to keep track of PTO. I like that you can see exactly what and when you used days and how many you have left for the year. It's also nice that you can switch the view between hours and days.

Cons

For what I use if for, it works well. No issues.

Review Source

Response from Built For Teams

September 26, 2018

Thanks, Autumn! So glad Built for Teams is working well for you.

CS

Chloe S.  
Client Strategy Associate  
Political Organization  
Used the software for: 6-12 months

### "Chloe"

February 11, 2020

5.0

Pros

Intuitive, showed calendar of other employees' time off

Cons

Not integrated with other components of HR system

Review Source

Response from Built For Teams

March 2, 2020

Chloe, thank you for leaving a review for Built for Teams! We are happy to hear you find the software intuitive and you like the transparency the company calendar offers. We appreciate you as a valued customer!

DS

David S.  
Business Development Representative  
Public Relations and Communications  
Used the software for: 6-12 months

### "Great platform, very useful"

February 22, 2019

5.0

Great for tracking vacation and PTO

Pros

How easy it is to use and understand. Great way for tracking vacation hours/PTO

Cons

Maybe refresh to more modern look and feel but overall little to no cons.

Review Source

Response from Built For Teams

February 28, 2019

Thanks, David, for this great feedback! The fact that you find our product easy to use is music to our ears. :)

WH

Wendy H.  
Customer Service and Billing Specialist  
Insurance  
Used the software for: 6-12 months

### "What I like about you..."

February 28, 2019

5.0

Pros

So simple to use and navigate. The interface is straightforward and clean.

Cons

can't think of anything negative about this program

Review Source

Response from Built For Teams

March 5, 2019

Wendy, you just made our day with this review! Thank you! We're always working hard to make Built for Teams as easy as possible to use in the hopes that we can save you time. It's great to hear that our efforts are paying off!

NH

Nathan H.  
Contractor  
Food & Beverages  
Used the software for: 1-2 years

### "Great for contractors"

September 24, 2018

5.0

Pros

Great way to see what time off you have left

Cons

Has all time off request, can't filter by year.

Review Source

Response from Built For Teams

October 1, 2018

Thanks, Nathan, for taking time to post a review. If you look at your Transaction History, there is a year filter at the top right. Using that filter lets you view all requests by year, through your full history. If you have any further questions just let us know!

RP

Remy P.  
Media coordinator  
Marketing and Advertising  
Used the software for: 2+ years

### "Year one"

February 21, 2019

5.0

Pros

This software is easy to navigate and is accessible by all staff

Cons

This software can sometimes to hard to read. For example, hours left for pto

Review Source

Response from Built For Teams

February 28, 2019

Remy, we'd be happy to help you with any questions you have regarding understanding your PTO account. Simply reply to this message and we'll do whatever we can to help. Thanks for the review!

SL

Stephanie L.  
Teacher  
Education Management  
Used the software for: Less than 6 months

### "Effective and Efficient"

January 11, 2020

5.0

It allows me to keep everything organized and in one place. I also like that it date and time stamps my documents.

Pros

I like that it is user friendly. The dashboard is quick and easy to read, and easy to navigate. The tabs allow me to quickly and easily review my personal information as well as my employee documents.

Cons

I honestly have not encountered anything with the software that was frustrating or that I would change.

Review Source

Response from Built For Teams

January 13, 2020

Thank you so much for your detailed review Stephanie! We love hearing that the many features within Built for Teams are working to save you time and energy! We love that it's helping with your organization as well! Thanks for being a Built for Teams customer!

JB

Jessica B.  
Customer Support Lead  
Retail  
Used the software for: 6-12 months

### "Easy to use with a great layout"

March 15, 2019

5.0

Pros

It's very easy to navigate. I haven't run into any issues with it at all.

Cons

I can't think of anything that I don't like about Built for Teams.

Review Source

Response from Built For Teams

March 27, 2019

Jessica, thank you for sharing your experience using Built for Teams. It's fantastic to read that you find our product so easy to use!

RJ

RONALD J.  
Sales - Parts Dept  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Best PTO software"

December 10, 2018

5.0

Pros

Easy to use, no more awkward chats with the higher-ups when you're trying to take some time off.

Cons

I have no prior experience with any other PTO software, so nothing.

Review Source

Response from Built For Teams

December 11, 2018

Ronald, this is great to hear! Thank you for the review and for the humorous visual you just gave me as I imagine an awkward chat with a manager! I'm glad to hear we've helped you avoid that :)

KB

Kara B.  
Director  
Restaurants  
Used the software for: Less than 6 months

### "Great"

March 23, 2018

5.0

Easy of tracking, elimination of a paper process.

Pros

The system is very user friendly and it takes little to no training to rollout across a company. It's easy to track all of our PTO policies by department, team, or position.

Cons

I can't think of anything I dislike enough to write about it but I am forced to use 100 characters.

Review Source

Response from Built For Teams

April 4, 2018

Thank you for taking time to post a review, Kara! And even more than that...thank you for being our customer. You've been so great to work with.

Talk to a Capterra advisor for free and get results within 15 minutes.