Built for Teams

Built for Teams


5 / 5
326 reviews

Who Uses This Software?

Organizations who recognize the value of succession planning as a key element of their overall Human Capital Planning efforts will love how intuitive and powerful Built for Teams is.


Average Ratings

326 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Built for Teams
  • www.builtforteams.com
  • Founded 2003
  • United States

About Built for Teams

Built for Teams is an intuitive, cloud-based system for your Human Capital Planning needs. Our interactive org chart provides a visual approach to your strategic staffing needs. With a modern, clean design your org chart can be kept up to date and easily shared with key decision makers.


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Built for Teams Features

  • Collaboration
  • Data Import / Export
  • Drag & Drop
  • Interactive Elements
  • Photos / Images
  • Publishing / Sharing
  • Revision History
  • Templates

Built for Teams Reviews Recently Reviewed!


Great Customer Service

Sep 14, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Its very simple and easy to use. Customer service is great and they always respond in a timely manner

Cons: I'm not able to personalize per role. Like all level two managers see this, level one this, level three this.

I would like to be able to personalize the calendar more as far as black out dates vs days we cant have any techs off but can still have office roles off. We are a body shop and only have fill ins for specific roles. I wish when I changed someones job title it automatically changed them to the group they are in. For example: If we have a DA Tech that moves to a team. I can select that he is moving to Reassembly Jr and the group i made would update his hrs to 10 hrs PTO time when requested, it would remove him from the DA Tech group he was in and add him to the Reassembly group, etc. It would make it a lot easier to sync everything to one.

Overall: You guys have done or worked with me to figure out the best solutions to my problem. I wish the software was more personalized or had the options to personalize more but you listen to your customers and I appreciate that.

Vendor Response

by Built for Teams on September 17, 2018

Katie, we really appreciate your feedback. I know your organization has had some unique needs, based on the type of work you do and the way your organization is structured. We'll keep working with you to try to find ways to meet your unique needs!

Built For Teams brought order to our PTO policy chaos

Mar 15, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - The UI incorporates best practices so very little training is needed to get new users comfortable with the system; the user experience is very logical.

- The shared calendar can be set to allow employees and managers to view others' approved PTO dates to ensure adequate coverage before a new PTO request is made.

Cons: - The system can be used to warehouse a lot of employee data that we don't keep in Built (tax info, direct deposit info, benefits data not related to PTO) and the inclusion of those fields can sometimes cause confusion for new employees.

Overall: We're a small eCommerce company with a headcount of 15. When the team was smaller, paid time-off wasn't being tracked which led to concerns about abuse of the policy and a lack of transparency around who would be out of the office and when. It became necessary to put a tool in place to better handle PTO requests and tracking, but a traditional HRIS would have been overkill for a company our size.

Built For Teams allowed me to implement a robust, yet easy-to-use system that didn't cause any headaches for employees and gave managers greater visibility over when each member of their team would be unavailable.

Vendor Response

by Built for Teams on March 27, 2019

Thanks a million for this detailed feedback, Colin! Knowing that our product is bringing some order to your PTO processes is great to hear. Thank you for the feedback regarding the additional, unneeded fields too. It's helpful to hear things like this and it definitely influences our product development roadmap going forward!

Just right fit

Aug 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Built for Teams platform is exactly the right size and fit for our current stage of development; it allows for multiple users, clear communication between hiring team members, and clear progression through our outlined process.

Cons: The only feature that I could remotely describe as liking least is that I'd like a better way to move jobs around in the archive, so that current jobs are on top.

Overall: Prior to Built for Teams, we used shared google docs, various spreadsheets and random conversations to keep track of our hiring progress. BfT has been a great place to hold all of our hiring data all in one place. We can easily move candidates from one job to another, as well as have access to historic applications.

The customer service for this software is outstanding, and if we've ever had an issue, question or need, they are quick to respond and solve any problems, even if it meant re-writing some of the software. Outstanding!

Vendor Response

by Built for Teams on September 04, 2018

Wow, thanks for the stellar review! We consider ourselves lucky to have had you for a customer these several years and it's great to read that you feel the same. Thank you also for the feedback on improving the ability to reorder job postings. We'll get to work on making that easier to do!

It's exactly what we needed!

Mar 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I liked that the software itself was very easy to learn for the administrator and user side. There are several reporting functionalities as well. If there was anything I had a question about, or if there was anything additionally needed from the software, the support team was always very willing to help accomplish those tasks!

Cons: It only recorded in half hour increments. I've had a few employees inquire about 15 minute increments, but this isn't a huge problem.

Overall: As the administrator for PTO and Payroll, this software has really made my life easier. It's so easy to track everyone's PTO - and to have multiple policies! We had to grandfather a few employees on the older PTO plan when the company moved to accrual, and it was extremely easy to do so. The employees are able to visually see when they've taken off in the past, in case they couldn't remember. All in all, very happy!

Vendor Response

by Built for Teams on April 01, 2019

Thanks so much, Haley, for sharing your feedback about using Built for Teams. We've loved having you and your company as our customers all this time! We're very happy to hear that Built for Teams is working so well for you!

Built for Teams is the BEST PTO tracking website

Sep 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The best part of Built for Teams is the ease of use and that it ONLY tracks PTO, not hours worked by employees.

Cons: Nothing....it's great! I can't say anything negative about this product

Overall: We were searching for software/a website that would enable us to keep PTO updated and accurate (we do not have many hourly employees and most other websites/software include hours worked, not just PTO). Built for Teams has enabled us to do this with ease. Employees are able to login and request for time off and supervisors are then able to go in and either approve or deny the request. Payroll is then able to run reports based on date and have easy access to who used what PTO during a pay period and then enter it into our accounting software to double check that the remaining hours for each employee are accurate. Built for Teams has been a huge asset to tracking PTO in our company!

Also, the team behind Built for Teams is VERY responsive to and questions that we have had. They are quick to respond and very helpful!

Vendor Response

by Built for Teams on September 06, 2018

Thank you for the kind words, Shannon! You've been a fantastic customer and we love working with you. We recognize that some companies want to track hours worked PLUS time off, and other companies like yours only want to track time off. So, we've made Built for Teams ultra flexible to support both scenarios! If at any point in time you do need to start tracking hours worked just let us know and we can help you upgrade to our timesheet feature. Thanks again!

Rawson Saunders review

Mar 21, 2017
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy, straight forward, clean interface, good email support.

Cons: See previous page.

Overall: Overall we are satisfied. I think we used to be able to pull a report on terminated employees but that's not an option anymore. It would be useful. Also we find it hard to keep track of employees rolling over PTO year after year (eligible for up to 3 days per year, up to 10 days) - it's just confusing and some kind of tool that could help us with tracking that would be amazing. We also have part time employees with different eligibility and it would be nice to be able to set the roll-over rate individually vs. the same number being applicable to all and then we have to go in and change it for the PT employees. Email customer service is quick and good. Thanks.

Recommendations to other buyers: See previous page.

Vendor Response

by Built for Teams on March 21, 2017

Thanks for the review and the feedback! We do still offer the ability to view terminated employees. We'll reach out to you via email to show you how this work as well as to show you how to manage rollover. I think we can help resolve these concerns for you; thank you for bringing them to our attention!

Great way to manage PTO!

Aug 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a school, we struggled for years to accurately manage and track the many, many requests for personal, professional, or sick time. Built for Teams was game-changing for us--for the teachers making the requests, for the administrators approving the requests, and for the HR and accounts managers reconciling PTO at the end of each year. It's effortlessly effective.

Cons: I wish we could program BFT to automatically notify our HR manager upon each approval.

Vendor Response

by Built for Teams on August 31, 2018

Laura, you've been a customer for years now, and for that we thank you! We do have a feature that allows notifications of approved time off. I'll reach out to you directly to help you set that up. Thank you so much for being our customer and for posting this review!

Ease of Use

Aug 29, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is extremely easy to use. With a few simple clicks, someone can complete the process of taking requested time off.

Cons: There is anything I can think of that I don't like about the software.

Overall: Built For Teams allows us to be able to submit time off "at our leisure," have our supervisor review the time off and approve it "at their leisure" and is then prompt to let us know that our time off has been approved. It is much easier and more efficient than other software programs I have used.

Vendor Response

by Built for Teams on August 31, 2018

We appreciate the review, Adrienne! You've been a customer for several years now so it's great to read that you're still so happy with our product after all this time. We love having happy customers!

Highly Satisfied

Feb 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use for scheduling and tracking employee time away.

Cons: Minor inability for employees to cancel scheduled time away after it has already been approved.

Overall: Simplified our process for scheduling and tracking employee time away.

Vendor Response

by Built for Teams on March 05, 2019

Hi John! Thanks for this kind review. It's great to see that "ease of use" is a major pro of using our system. We like hearing that!

Regarding employees canceling approved time off, we actually do have a setting that allows you to enable that. Some customers want to allow it, some don't, so we support both!

If you'll reply to this message we'll help you get that setting changed if you'd like.

Built for Managers

Sep 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very easy for me to manage my team's vacation and sick time in Built. The calendar view for the entire company is also a huge plus, especially near the holidays and Summer when many people are out - it helps build my expectations for response :)

Cons: Nothing that stands out as a big con but it would be nice to have the ability to build different views. Maybe this is possible if you are the admin, not sure.

Overall: Built for Teams has helped me manage my own, plus my team's schedules. It's super easy to make adjustments to requests and have everything re-calibrate. Previously, i was managing vacation and sick time through my inbox and Excel so when it came time for me to report it took time. Now I don't need to even report - the information is already there for Management and HR to view any time.

Vendor Response

by Built for Teams on September 10, 2018

It's great to hear that our product is making your life easier, Nicole! That's our goal and we're working hard to continue to improve our product all the time. Thank you for being our customer!

A functional affordable HR application

Dec 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Easy to use

- Able to quickly review my teams PTO at a glance

- Email notifications are great

Cons: - Have to create multiple entries when you have an interrupted span of days off to request

- Days off are requested in hours which can be confusing to new users

Overall: We started using built for teams to track PTO, coming from a process of email and spreadsheets. It has allowed us to better track and oversee PTO as an organization.

Vendor Response

by Built for Teams on December 28, 2018

Thank you, Chris, for the review! I'd love to hear more about how you think the system should work when taking time off that isn't consecutive days, i.e. you take some days off, work a few days, then take more days off. It seems like those *should* be separate requests but I'd love to hear more about what you think.

Account balances can be viewed in days or hours. When submitting a request, though, the system does calculate how many hours that request will use. This is critical to having a system that is both highly accurate and highly flexible. I think there are a few products on the market that do everything in days, but those systems are extremely inflexible in terms of what they can support. We've opted for the more robust, more accurate approach!

Capterra loader

BFT Review

Sep 24, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The easy functionality for our employees. They are able to log-in and request time off/put in for sick time, etc. It is helpful because it isn't something I have to manually enter anymore.

Cons: I dislike the request process. I would prefer that it would allow you to go down to the minute so it's easier tracked. I would also prefer it had the option to mark for tardiness. I use the unpaid tab for that but you have to modify the balance every time.

I also dislike that you cannot modify something once it's put in/date passed. I shouldn't have to e-mail for adjustments - I should be able to change them as I'm the admin.

Overall: I enjoy the software for the most part but I wish these changes would be made.

Vendor Response

by Built for Teams on September 26, 2018

Thanks for the feedback, Kayla! First, I have great news that we just added support for by-the-minute requests. We'll reach out to you to show you how to enable that new setting! Second, we're also working on improving the process for modifying historical data. We should have some updates in the near future that will help make that process easier. Thanks for being our customer!

Happy with the program

Mar 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: This is a great software to keep up with important employee information & time taken off using PTO

Very user friendly, easy to navigate around site, not much I have found that has caused us any issues ~

Cons: I haven't found any thing I haven't liked about this system ~

Vendor Response

by Built for Teams on March 25, 2019

Thanks, India! We really appreciate having you as our customer and knowing that you are enjoying Built for Teams so much. We definitely aim to make our product the absolute best in terms of ease of use, so this feedback is very encouraging.

Capterra loader

Excellent PTO Tracking for Mid-Size Business

Dec 20, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Excellent value. It is very easy to use. Intuitive interface. PTO tracking allows full customization of policies and multiple policies based on length of service or employee classification. Has enough capabilities to grow with our organization.

Cons: Wish it had employee time tracking. Additionally, I wish it were easier to move between active and former employees. It would make sense to have a drop down with employee status rather than a multi-step filter.

Vendor Response

by Built for Teams on December 21, 2017

Jeffrey, thank you for the great feedback. Good news that we are close to releasing a time tracking feature! And we'll work on making it easier to move between active and former employees. Great suggestions!

Great for small business

Feb 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's super simple. When we hire a new employee, I have them fill out their entire profile so not only is it easy to track PTO and sick days, but all the HR info is in one place. Simple.

Cons: This may be possible, but I have not figured out how to sync the built for teams calendar to our fast mail calendar (Apple calendar synced). Would love it if it were connected.

Overall: I have a small business with 6 employees. Just easy to track for us and our staff. Worth the small expense.

Vendor Response

by Built for Teams on February 28, 2019

Glad to hear we're helping you run your business, Jeremy! I just did some research on FastMail and according to their online documentation, it appears that they don't support the industry-standard iCal protocol. That's unfortunate! It might be worth reaching out to them to suggest that they put that on their product roadmap. This might be the first calendar product I've come across that doesn't support iCal so I would think they'd want to do that!

BFT review

Dec 21, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: PTO request and tracking and the ability to approve via email.

Cons: Counts hours for salaried PTO not days. Since our weekend hours are shortened it can cause overages in PTO.

Overall: Built for Teams allows us to track our PTO and not rely on a manual process to track carryover vacation. It's been helpful with document compliance for our quarterly safety and HR topics as well.

Vendor Response

by Built for Teams on December 26, 2018

Dale, it's great to hear that Built for Teams is helping to streamline things for your company!

For the weekends, where your hours are shortened, the system will allow you to set up schedules that account for those shorter days so that PTO time is still exact and accurate. If we can help you with setting that up just reply to this and we'll be happy to do so!

Built For Teams

Aug 31, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Weekly reminders for upcoming PTO or schedule items.

Cons: The non-pto time off requests seem to be confusing for our employees. We are still working through how to do that on our end, so it may not be a software issue.

Overall: We now have a consolidated calendar showing time off for all of our locations which has been a huge benefit as we continue to add members to our team.

Vendor Response

by Built for Teams on September 04, 2018

Thanks for being our customer and posting a review. We'll reach out to you to talk through the unpaid time off to help make sure your employees understand it!

PTO Tracking at it's best!

Feb 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is very user friendly, and is very helpful with reporting totals at the end of the month.

Great Place to store reviews and other HR documents.

Cons: I would like for employees to be able to choose hourly vs only 4hr increments.

Overall: Tracking employees time off, coverage with the calendar

Vendor Response

by Built for Teams on February 25, 2019

Thanks, Tracy, for taking time to review Built for Teams and provide us with this feedback. We're very happy to see that our product is working so well for you! We do have a setting that allows you to determine how specific employees can be in using their time off; we can even support time off by the single minute if necessary! If you have any questions about how to use this setting just let us know.

Good Value for your money but bery basic

Sep 24, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The Software is easy to use and visually appealing. It gives just the basics.

Cons: It does not provide much functionality for rolling over excess PTO to be used in another year or other more complex situations that may arise regarding benefits.

Overall: Built for teams is helping our team submit PTO requests. Its a simple and well laid out product but doesn't have many bells and whistles. It is a good product for the cost.

Vendor Response

by Built for Teams on October 03, 2018

Zil, thanks for your review! Built for Teams actually does support rolling over excess PTO from year to year. Can we help you get that policy setting configured? And if there are any other complex situations you'd like to address let's discuss those. Our product is quite flexible!

Great PTO Tracker!

Mar 15, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We use Built for Teams solely for its PTO tracking. Our employees all use it, which says a lot about the ease of use. It creates quick reports and it is easy to get someone on boarded. No complaints - it's a great value, even though we don't use the full spectrum of services.

Cons: It would be nice to customize the reporting.

Overall: We have full time PTO tracking with our employees. We can look back at time used and decide if our PTO benefit package is working for our employees or if we need to adjust it. It's very handy and simple.

Vendor Response

by Built for Teams on March 27, 2019

Thanks, Jenni! You've been a customer for quite a while so it means a lot to hear that you and your employees are still loving our product after all this time. Your feedback about custom reports is spot on and we're actually working on some new enhancements to make our existing reporting tools even more powerful. Thank you for being our customer!

Very Useful

Sep 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Lots of options, customer service replies quickly, easy to learn to use

Cons: While professional looking, the look of the website is a bit dull.

Overall: I've been managing BTF for my company for about 2 yrs now. At first it felt a bit overwhelming but once I started using more often, I no longer feel that way. Any time I have a question or issue, customer support is quick to reply and takes care of those issues. I never feel hesitant to email them because reps have always been friendly and helpful.

Vendor Response

by Built for Teams on September 05, 2018

Thanks for this helpful feedback, Candy! Regarding the look of the product, we'll admit we're minimalists and fans of keeping the design basic so that it doesn't interfere with ease of use. But, it's helpful to know that you wish it was a bit more exciting! We'll take that feedback to heart! Thanks for being such a great customer these several years. We'll keep doing our very best to support you and to make sure our product is making your life easier.

Awesome

Feb 26, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Accesibility is absolutely the best . Use it daily

Cons: Putting my information in twice is not good.

Vendor Response

by Built for Teams on March 04, 2019

Hello, Sharon! Thanks for the review. It's great to hear that you find Built for Teams so easy to use.

I have a follow up question for you though on your comment regarding "putting your information in twice." Built for Teams doesn't require you to do this, so is this comment in reference to something that you organization requires of you, such as also entering your time off into some other system?

If so, I'd love to have you update your review accordingly just so that future customers who read it don't mistakenly think our product requires double data entry! Would you mind doing that?

Easy to use

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use & cost. Also like the ability to view reports.

Cons: Ability to edit if a mistake was made. It would be nice to have 10 minutes or so to edit.

Overall: time tracking is great

Vendor Response

by Built for Teams on September 11, 2018

Thanks, Jake! Glad to hear our product works so well for your company. Regarding the ability to edit mistakes, do you mind responding and giving us a bit more detail about that? We really value your feedback and would like to make sure we know how we can improve things for you!

Keeping track of leave for 40 employees in this program is so much easier than doing it by hand.

Jun 20, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of use by employee and supervisor. The ability to quickly see and approve leave requests. The system is completely paperless.

Cons: The employee can't easily print out/access a report of his time taken. He can easily see what is left and what the screen shows but he can't print his history.

Vendor Response

by Built for Teams on June 21, 2018

Thanks for leaving this great review, Brian! It's always helpful to hear what is working well and what we can improve on.

Your employees do have the ability to view their complete history, which shows every transaction (even for past years). It sounds like it would be helpful for you if we made the transaction history easier to print, though. Is that correct?

I'll have our customer support team reach out to you to discuss this further. We want to make sure your employees are taken care of!

Built for Teams has been an excellent partner that has helped us with organizing all of our HR data.

Jun 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software itself is a just right fit. We don't have loads of features that we don't need or use. It is simple and powerful, and that makes it easy for our employees to use regularly, which is the only way a system can really be successful within an organization.

Overall: Ease of use for both administrators and employees, and fluid and easily accessible place for important information such as PTO and recruiting.

Excellent overall

Mar 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Mostly i like the overview of my account like PTO, my calendar as well as the Directory.

Cons: I would say i least like that when on PTO how many hours i have remaining for the year, and when it says " Based on your current balance and any approved future requests, you are scheduled to earn the below amount by the end of this year. If your account reaches the maximum allowed balance, this amount will be recalculated as you schedule and use additional time off". so whats a year? calendar year or when i started ?

Overall: I like the fact that i can see other employees time off so I KNOW when i can take time off and others can see when i'm off.

Vendor Response

by Built for Teams on April 01, 2019

Isaac, we're very happy to hear that Built for Teams is working so well for you! This is great feedback. To answer your question, the "year" depends on how your account administrator has set up your company's policies. You can easily tell by looking at your PTO account and noting the date range for the policy. It will most likely either say "Jan 1, 2019 - Dec 31, 2019" if it's the calendar year, or it'll show your hire date through the next year if based on hire date. If you have any other questions just let us know!

Great Software

Mar 16, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to fill forms online and keep employee files organized.

Cons: Integration with other software is limited

Overall: I've been using this software for about two years now. My team has grown about three-fold and BFT has allowed to streamline the on-boarding process.

Vendor Response

by Built for Teams on March 16, 2017

Bryan, thanks for the review and the feedback. We definitely agree that we need more software integrations. We're currently working on integrations with both Xero and Slack, and have a long list of other requested integrations that we'll be working on in the future. Thanks again for your feedback and patience as we continue to improve Built for Teams!

Built Review - Aili

Aug 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: A ready straight forward software to request, approve and review PTOs. I like the calendar version that everyone at the company can see others PTO plan to arrange meetings ahead. Built client service is really timely and helpful!

Cons: So far I haven't seen things which I don't like.

Vendor Response

by Built for Teams on August 31, 2018

Aili, we've loved having you and your company as our customers! You've been fantastic to work with, so thank you. We're always open to your feedback and suggestions so if there is anything we can do please let us know! Thank you for the review.

Built for Teams is a great tool!

Dec 10, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use on employer and employee side. Balances are accurate.

Cons: The org chart feature doesn't work well for us.

Overall: When we switched from Paycor in the beginning of the year, balances were way off and employees had lost trust in the process. Now, employees know how much PTO they have and trust the HR team to keep everything accurate.

Vendor Response

by Built for Teams on December 11, 2018

Emily, I'm happy to read that we've been able to help employees trust your HR team again! Accuracy is critical to us and we've gone to extensive measures to make sure our product is accurate even in "edge case" scenarios that cause problems in other systems.

I would love to talk more about the org chart feedback you posted. Do you mind telling me a bit more about what it is that isn't working well for you in that area of the product?

Great for tracking PTO at our school

Mar 19, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Ease of set up, training and use. I like the weekly reports that I get that remind me of upcoming dates, PTO requests, etc.

Cons: Could use a little more robust reporting function but overall, it works fine and meet our needs.

Overall: Software is so easy to use that we rarely interact with support. When we do, they react almost instantaneously. Experience has been very positive for us.

Vendor Response

by Built for Teams on March 20, 2019

Thanks, Julie! Sounds like things are going well using our product, which is so good to hear. We do have some updates to our reporting features in the works too!

Capterra loader

Experience with both the product and customer services has been wonderful.

Dec 20, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use and features. Built for teams has been easy to work with. They also have great customer support in providing us with both direction and implementation assistance.

Cons: Lack of API or integration has been a challenge to allow integration with some of the leading ERP systems that we support.

Vendor Response

by Built for Teams on December 21, 2017

BJ, thank you for leaving a review and letting us know how important an API is to you. It's high on our todo list so we'll be sure to reach out to you as soon as we get the first version released. Thank you for being so patient!

Built for Teams

Sep 13, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: PTO tracker, anniversary dates, org chart

Cons: No tracking for training, PTO request email notifications cannot be turned off

Vendor Response

by Built for Teams on September 19, 2018

Ashley, thank you for being our customer and for posting a review of Built for Teams. I'd love to get a bit more info regarding how you'd envision "tracking for training" working.

Regarding PTO request email notifications, those seem like a pretty critical part of the request/approval process. It would help to understand how you'd use the system if those email notifications were turned off.

Easy and convenient to use. Very user friendly and intuitive.

Apr 07, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The software is easy to use and it is intuitive for someone who doesn't use the software often. Meaning that it is still easy to find what you are looking for - you don't have to memorize a process....just the name.

Cons: The times to select for when we will be out; they are not conducive to a school schedule. The hours represent an office style job for an 8am to 5pm and are only in half an hour increments. If it were possible to change these per account, schools need a little more flexibility because otherwise teachers are taking out a little more time from their personal days.

Vendor Response

by Built for Teams on April 11, 2018

Hi Elizabeth, and thanks for the review! I'm so glad to hear Built for Teams is working well for you. Regarding your question about the times of day and schedules, I have great news...you can indeed change the scheduled hours to better accommodate your actual daily schedules. I'll have our support team reach out to your account administrator to make sure they know how to make that change. Thanks for bringing this to our attention so that we can help your organization better configure your account!

PTO

Dec 06, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: Very easy to use and my manager approves my time

Cons: software is slow sometimes, maybe my computer system?

Vendor Response

by Built for Teams on December 07, 2018

Tomeka, we appreciate you making time to review Built for Teams. It's always helpful to hear what customers think and to find out what we're doing well and where we could improve.

It's definitely possible that your computer could be causing the slowness, but it's good for us to see if there are ways we can speed things up for you too. As you use the product over the next week or so, do you mind making a note as to whether it's a certain page that is slow? Or does it just seem slow everywhere? We're happy to look into it more for you. We're always working on performance enhancements!

Very User-Friendly

Feb 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It's extremely easy to see how much time off I've had in different areas (sick, vacation, work trips away from the office) and to request time off in those different categories.

Cons: I could be wrong about this and just missing it, but I don't believe I can see in each category, how many days I have requested but that have yet to be approved. So, sometimes I look at my balance and wonder if it includes pending requests.

Overall: Overall, software is extremely simple and has removed my need to ask our office manager regularly for time-off status.

Vendor Response

by Built for Teams on March 04, 2019

Andrew, thank you for being our customer and for taking time out of your busy schedule to post a review of Built for Teams. Customer feedback is so important to us!

The 'Current Requests' section shows all pending requests and the status of them, but we don't total up those which are pending but not approved (because it's usually just one or two requests at most, we've found). But that's a great question and something we'll review as a team to see if we can improve how that works! Thanks for the input!

A management nightmare resolved!

Mar 15, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Built for Teams is a feature rich solution that. Managing PTO request across multiple office Internationally has been a difficult challenge. The sales team was very responsive to our request and needs and found a way to make our different situation work. The deployment was smooth, with the support team staying close during the entire process. Fast response times, and frequent check-ins during the process. Feature rich solution with all and more than we needed.

Cons: It would be nice to have better filtering options on the Directory and People tabs. Its not really a con, but more of a feature request.

Overall: Consolidation of PTO request across multiple International offices.

Vendor Response

by Built for Teams on April 04, 2018

We're happy to hear our product is working so well for you, Eric! And great suggestion regarding filtering. We'll work on improving our filtering options on those two pages. Thank you for taking time to post a review and to share your experience using our product.

Capterra loader

Vice President Human Resources

Dec 21, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease to add or remove new employees.

Cons: Lack of ability to recapture PTO time used when the employee hits a reset.

Overall: This tool is valuable to track employee time out of the office, how much they have used and how much they have remaining. It denies overages making the system the "bad guy" not the boss.

Vendor Response

by Built for Teams on December 26, 2018

Hi Sara, and thanks for being our customer! This feedback is very helpful and I'm happy to hear that Built for Teams is working so well for you. I'd love to learn more about your comment regarding "recapturing PTO time used"; do you mind replying to this messaging and explaining that a bit further? We love hearing suggestions from customers!

Capterra loader

Best PTO Platform Out There!

Sep 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use for admins, ease of use for employees.

Cons: Not a big fan of the layout of the org chart. Would like to be able to customize the layout.

Overall: I've used many PTO management software, and Built for Teams by far surpasses all of them.

Vendor Response

by Built for Teams on October 01, 2018

Jenna, thank you for taking time to post a review for us. This feedback is really helpful! I'd love to get your input on how we can improve the org chart layout. Mind sharing your ideas with us on that?

User Friendly

Dec 31, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Built for Teams is very easy to use, as an HR partner for my company - it is super beneficial to have a system that decreases the amount of management I am expected to do.

Cons: Not a con - but I would like to see more features in the future to better help businesses.

Vendor Response

by Built for Teams on January 03, 2019

Pauline, this is great to hear! Thanks for the review. If we can save you time then we're achieving what we set out to do! I'd love to hear more about any additional features you'd like to use, whether those are features we already have that you aren't yet using or new ideas for features we could add!

Staffing Specifix

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
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Pros: What I enjoy the most about this software is that it is very user-friendly.

The navigation process is very simple .

Cons: Can't think of any.

Overall: It has been a great experience using this software

Vendor Response

by Built for Teams on September 21, 2018

Thank you, Sandra!

Good system

Dec 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: it is very user friendly. My employees find it user friendly as well

Cons: It is pretty easy to use so really nothing

Overall: I like the system very much no complaints

Vendor Response

by Built for Teams on December 07, 2018

Hello, Patricia! We're very happy to know that Built for Teams feels so user friendly to you and to your employees. We're always here to listen if you have any further feedback at any point in the future. Thank you for being our customer!

Managing Partner

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: BFT has mapped out all of the functionality of a PTO/Tracking system. And, they have easy admin config options for our team.

Cons: Occasional struggles synching consistently with Outlook. But, they have a fix for it.

Overall: Very personable and client focused.

Vendor Response

by Built for Teams on September 11, 2018

Thanks, Tim, for the great review. You've been a great customer and we very much appreciate your business!

Great Service With Zero Issues!

Sep 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
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Pros: The software is extremely easy to use and configure. The customer support has been very helpful with the few problems we have had. It has taken what was a cobbled together system of paper forms and spreadsheets and streamlined at a very reasonable price - the value proposition has been attractive to say the least.

Cons: I have no complaints at the present time, although it would be nice to be able to further customize the time off categories/add more, as well as automate more of the year end processes we have.

Overall: We have saved time and money while making our PTO/sick time processes and policies easier, more efficient, and more clear.

Vendor Response

by Built for Teams on September 26, 2018

Hello, Bill! Thanks for being a customer and for posting a review. Your feedback is so helpful. In terms of customizing your time off categories and adding more, we'd be happy to help you do that. Do you mind replying and letting us know a few more details? Thanks!

Easy to use

Mar 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: It is pretty intuitive, so virtually no ramp up time (I am not in HR, so I'm not doing anything really complex). I work for a small company, and we wanted a calendar that not only showed who is on PTO, but also if people are traveling for business or working off-site. We were able to set up some custom PTO buckets for that purpose - so not really PTO and not debiting from our earned PTO. And now when you look at the Built calendar, it nicely shows where everyone is.

Cons: I don't have any cons, based on what we use it for (PTO and travel tracking).

Vendor Response

by Built for Teams on March 22, 2019

Laura, we really appreciate this feedback! Thanks for using our product and for taking the time to share your experience.

Great Softwear for PTO tracking

Dec 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: User friendly and very efficient. I love that it is web-based and I can get into this from any where.

Cons: I have direct reports and I need to go to "organization" part before I'm able to check everyone's available PTO. There's no quick step to go to one personnel's PTO page.

Vendor Response

by Built for Teams on December 27, 2018

Sandiana, thanks so much for the review! We do have a way to go directly to a person's profile instead of first going to the org chart:

At the upper right of every page there is a search box where you can type an employee's name (even just the first few characters) and then jump directly to that person's page.

Also, when you're viewing the profile of any of your direct reports you'll see two arrows at the upper right side of their profile. Those arrows, when clicked, will take you to the previous or next employee in the list so that you can essentially "scroll" through each employee profile.

If you have any other questions about that just respond here and we'll be happy to help!

Easy to use

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that it is easy for me to review my past pto and future.

A new feature I like is my future approves pto is reflected in the hours I have left.

Cons: Honestly, I liked everything. I wouldnt change anything.

Vendor Response

by Built for Teams on September 20, 2018

Thank you so much, Kristan! We're happy to hear that you are enjoying the recent update and finding it helpful.

Simplified Employee Information

Feb 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It's great in that once I enter Employee's information I don't have to worry about missing insurance or 401(k) entry dates as it reminds me. In addition, we don't miss upcoming birthdays or employee anniversaries.

Cons: Had a little trouble with PTO adjustments mid year, but support helped work out issues

Overall: In the past, since we are a small office, we maintained PTO and other benefits in a spreadsheet. Employees provided a sheet requesting dates off. Now that everything is automated we don't have the issue of missed reporting. Well worth the cost.

Vendor Response

by Built for Teams on February 26, 2019

Thanks for the review, Kim. We really appreciate your business and are happy to hear that Built for Teams is saving you time and helping you keep employee information accurate!

love it!

Mar 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I love knowing my hours I have without having to go to HR for every question I have. I like the ease of just sending the request to my supervisor without paper and it goes to her immediately.

Cons: con?what cons?? There aren't any! I love everything about this.

Overall: Overall I love it and I'm so glad someone came up with this package.

Vendor Response

by Built for Teams on April 01, 2019

Frances, this review just made us smile! Thank you so much for sharing your experience working with Built for Teams. We've loved having your company as our customer for these years and it's great to hear that you love our product so much!

Easy to use

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very easy to use. I like that I can view all time PTO time used and what I have remaining.

Cons: No dislikes. It is pretty self explanatory and there isn't anything I've come across yet that I don't like.

Vendor Response

by Built for Teams on September 20, 2018

Thank you Tara! We're thrilled to read that you enjoy Built for Teams so much.

Use of PTO - requesting and tracking

Feb 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: Very simple it is to request, approve, and track time off using Built for Teams.

Built for Teams keeps it very simple, so it makes it easy to use.

Cons: Customer support I rated 4 stars, which is still very good, all other area's 5 starts as excellent.

Overall: Easy to use and track, Built For Teams is lends to time management, when you have a busy schedule.

Vendor Response

by Built for Teams on February 28, 2019

Thanks, Jeffrey! If we can do anything to improve our customer support to earn 5 stars, we'd love to hear it!