# foundU Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is foundU the right Human Resources solution for you? Explore 24 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/164402/foundU/reviews

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foundU

4.8 (24)

[View alternatives](https://www.capterra.com/p/164402/foundU/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of foundU

Ease of use

5.0

Customer Service

4.8

## Pros and Cons in Reviews

Ken R

App DeveloperInformation Technology and Services, 10,001+ employeesUsed the software for: 1-2 years.

“Overall, foundU made HR and payroll tasks much easier, offering a user-friendly, efficient, and reliable experience.“

February 26, 2026

JY

Jake Y

Site ManagerFarming, 51 - 200 employeesUsed the software for: 6-12 months.

“Also a security update is needed that stops the app on personal devices using the device time and date settings which could be wrong or easily changed by a dishonest employee.“

November 1, 2023

TK

Tanya K

Finance OfficerCivic & Social Organization, 51 - 200 employeesUsed the software for: Less than 6 months.

“Intuitive design makes it easy to use and a breeze to integrate into an established workflow.“

January 20, 2023

SP

Sahaj P

Assistant FOH ManagerHospitality, 51 - 200 employeesUsed the software for: 1-2 years.

“I finished my training with FoundU and realised I was underutilising the software.“

July 30, 2025

NS

Nicky S

Chief People OfficerLeisure, Travel & Tourism, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“The customer support from Foundu set them apart from their competitors.“

April 20, 2023

## Showing most helpful reviews

Showing 1-24 of 24 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

David S.  
Managing Director  
Oil & Energy  
Used the software for: 6-12 months

### "Great product with exceptionally high levels of customer support. Highly recommended. "

May 21, 2018

5.0

Pros

Customer support - they have been consistently available and very patient. Functionality - streamlined our timesheet/paycycle/invoicing process Reporting - great, user friendly reports

Cons

There have not been any downsides to FoundU's products or service as yet, keep up the good work guys.

Review Source

CR

Carina R.  
HR Manager  
Hospitality  
Used the software for: 1-2 years

### "Great system, onboarding to rostering to payroll all in 1!"

April 19, 2025

4.0

Excellent. The team from sales, to implementation to customer support have always been amazing. They have a very high standard for their client relations. Learning a system can be hard but they're very patient people!

Pros

They rostering to timesheets to payroll features are great. The team are very friendly, customer service is very quick to respond and helpful. Great Q&A feature to help use the platform when you're figuring things out.

Cons

System is great although it would be nice to have a few more different reports or something to assist with WGEA reporting.

Alternatives considered

[Humanforce](https://www.capterra.com/p/122077/Humanforce/)[Deputy](https://www.capterra.com/p/167811/Deputy/)[ELMO Software](https://www.capterra.com/p/161821/ELMO-Software/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

Reason for choosing foundU

Best value for money and most customisable for hospitality industry, supports the peaks and lows of work, as well as working across different locations on different days, multiple admin users. Best for a workforce that does not always work regular hours.

Switched from

[MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)

Much easier for payroll and integrations with other systems.

Review Source

VR

Verified Reviewer  
App Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Effortless HR & Payroll Management"

February 26, 2026

3.0

Overall, foundU made HR and payroll tasks much easier, offering a user-friendly, efficient, and reliable experience.

Pros

I loved foundU’s seamless interface and intuitive features—tracking attendance, payroll, and HR tasks felt effortless and truly time-saving.

Cons

The occasional slow load times and limited customization options made some tasks less efficient than expected.

Review Source

RM

Ramees M.  
QA manager  
Food Production  
Used the software for: 1-2 years

### "FoundU- THE BEST HR platform "

January 14, 2026

5.0

Excellent platform for managing a small or large team. Password protected and the 2FA brings another level of security level. Highly user friendly. May be build AI into this and suggest shifts that are re occurring. I have not had an instance where I found a bug or required a fix.

Pros

It’s very straightforward and easy to use. I love the copy paste options when creating shifts. The dashboards are easy to understand weekly requirement for rosters. Value for money. Automated shift copying and paste

Cons

Everyone in the managerial access make to see other department leave applications and balance. Leave application can be slightly manual when approving. Never had to call customer support.

Review Source

EW

Emma W.  
Assistant Manager  
Hospitality  
Used the software for: 6-12 months

### "Payrolling made easy "

October 29, 2025

5.0

Very good. Easy to approve shifts, edit payslips and reprocess if any errors occur. Implementation team should employ HR that knows the Awards, to help identify any errors during set up.

Pros

Makes payroll a breeze! Fairy easy to set up, rule based system. Make sure you know the rules that apply.

Cons

Implementation consultant was new, so more time consuming than should've been. Need a computer based login, so you dont have to buy an ipad

Switched from

[Wageloch](https://www.capterra.com/p/196911/WageLoch/)

More employees, and changed finance team that uses Xero

Review Source

KS

Kanwar S.  
Operations Manager  
Security and Investigations  
Used the software for: 2+ years

### "Found U doing wonders…."

May 24, 2025

5.0

So far it has been a wonderful experience, great customer service team. Shout out to \[sensitive content hidden\] and team, always there to resolve any issues quickly.

Pros

Very easy and quick for rostering and payroll. Additionally very helpful in keeping the track of employee compliance is a great tool.

Cons

Nothing major, but the system glitch resulting in, not able to use the platform in the desired way. Apart from that it is a very userfreindly system to use

Switched from

[Guardhouse](https://www.capterra.com/p/181579/Guardhouse/)

Cost and scheduling platfrom was not that great.

Review Source

KH

Katherine H.  
Lab manager  
Construction  
Used the software for: 2+ years

### "Easy to use application "

November 28, 2025

5.0

I like using it and will recommend it to anyone else looking for a good application for multiple staff.

Pros

Ease of setting weekly rosters, and approving shifts weekly. Colours help as well. Clock in and out is smooth.

Cons

Nothing I used to find it clunky but the latest version is smoother and more accurate in gps location.

Switched from

[Time Clock Wizard](https://www.capterra.com/p/154850/Time-Clock-Wizard/)

Company changed providers I didn't have a say

Review Source

SP

Sahaj P.  
Assistant FOH Manager  
Hospitality  
Used the software for: 1-2 years

### "Ease of use"

July 30, 2025

5.0

Great experience with lots of features, easy to deal with the customer service staff. I finished my training with FoundU and realised I was underutilising the software.

Pros

The FoundU is easy to use, which also includes understanding of roster demand and allocation of roles and responsibilities

Cons

The system slows down while loading a huge dataset. It's best to use the filter option to open multiple rosters.

Switched from

[Humanforce](https://www.capterra.com/p/122077/Humanforce/)

more user-friendly, easy to use, can generate a high volume of roster easily.

Review Source

ET

Emma T.  
General Manager  
Building Materials  
Used the software for: 1-2 years

### "Foundu - a must platform for every business!"

November 23, 2025

5.0

As a team our overall experience with Foundu has been wonderful. Clocking in and out for employees is accurate daily. It allows management reporting tools to track management records and report on attendance where needed.

Pros

Foundu is an easy to use platform for all teams. Scheduling and payroll is a breeze along with employee management and record keeping. Employee attendance tracking is perfect!

Cons

I don't believe there is anything that i cant fault with the Foundu platform, all in all i give it 100 percent.

Review Source

DS

David S.  
Director  
Construction  
Used the software for: 2+ years

### "Intuitive and highly functional."

November 3, 2025

5.0

Extremely positive. We run a 45-person business across 4 locations with this product and it serves us very well.

Pros

It is highly intuitive. Provides features across a broad range of corporate functions. Staff find it useful and easy to understand.

Cons

Minor issues only. Some abnormal payroll items can be laborious to add. This isn't unexpected though.

Review Source

SM

Shisheer M.  
Service Delivery Manager  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Effortless Workforce Management with foundU"

July 6, 2025

5.0

My experience with foundU over the past six months has been fantastic. The platform's user-friendly interface has made workforce management incredibly smooth and efficient. From onboarding to rostering and payroll, everything is intuitive and streamlined, saving me significant time and effort. The real-time insights and compliance features give me peace of mind, knowing everything aligns with Australian regulations.

Pros

foundU streamlines our entire workforce management process with its all-in-one platform. The user-friendly interface makes onboarding, rostering, and payroll a breeze, saving us significant time and effort. The real-time wage cost tracking and intuitive scheduling tools help optimize our operations, while the native payroll calculator ensures compliance with Australian regulations, reducing administrative stress.

Cons

In my six months using foundU, I haven’t come across any significant issues that restrict or hinder my work.

Review Source

LF

Lana F.  
Practice Manager  
Medical Practice  
Used the software for: 6-12 months

### "Foundu is a game changer and time saver"

March 24, 2025

5.0

Easy to navigate around. The customisation and preferences you can use to view what you need.

Pros

Very easy to use. I love that you can drag employee shifts over from one employee to another. I love that you can copy and paste shifts and the award test is the cherry on top

Cons

That I cannot copy and past a roster from one week to another week for one employee only

Review Source

JA

JOSEPH A.  
Finance Manager  
Retail  
Used the software for: Less than 6 months

### "super satisfied "

July 30, 2025

5.0

Overall it was a very good experience , specially the screen designs and the data validation feature . I did like the workflow as well

Pros

Cloud based , all in one , fully integrated , perfect for labor hire . specially if you are looking for invoicing .

Cons

there nothing in the platform which I did not like , it is very good platform for workforce management

Switched from

[MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)

looking for better solution . better solution for labor hire

Review Source

AV

Anisha V.  
Chef  
Hospitality  
Used the software for: 1-2 years

### "Efficient in use, user friendly interface "

June 1, 2025

5.0

Convenient, efficient, copy roasted feature is best

Pros

Hours and wages calculator, public day updates

Cons

Need more colours on the roaster, deleting shifts

Review Source

SG

Sarad G.  
CSM  
Consumer Services  
Used the software for: 2+ years

### "Sarad's Review"

December 14, 2024

5.0

I am very satisfied with FoundU compared to other payroll applications.

Pros

User friendly and easy to manage. Budget allocation for weekly and daily roster makes it easy to stay within the budget. Best thing is Admin can apply for staff's leave when they cannot for some reasons.

Cons

Auto approval which doesn't work sometimes.

Review Source

BF

Beatriz F.  
Staff  
Hospitality  
Used the software for: Less than 6 months

### "FoundU review "

September 22, 2025

5.0

Overall I’m happy with FoundU. it takes a lot of stress out of managing staff and makes my job easier.

Pros

I love how FoundU makes payroll and rostering simple. It saves me hours every week and keeps everything in one place.

Cons

Sometimes moving between menus is slow, which can be a bit frustrating when I’m in a hurry. But this doesn’t happen a lot

Review Source

JF

Jane F.  
Payroll Team Leader  
Hospitality  
Used the software for: 2+ years

### "Found U - User friendly payroll platform"

September 4, 2024

5.0

We have been using Found U for the past 4 plus years and the platform has grown from strength to strength with it's features and ease of use. We recommend it to most of our clients now as it is 'End to End' for HR and Payroll requirements and stays up to date on all compliance and Fairwork requirements.

Pros

It is a very user friendly platform, with fantastic features for rostering, timesheet approvals, and reports. The Support is also very quick and helpful which is so refreshing compared to other payroll platforms.

Cons

At first the reports BUT in the past 6 months the reports have greatly improved and our client are very impressed with the data we can now export.

Switched from

[MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)[Sage Payroll](https://www.capterra.com/p/215768/Sage-Business-Cloud-Payroll/)[Tanda](https://www.capterra.com/p/143817/Tanda/)[Xero](https://www.capterra.com/p/120109/Xero/)

None of the above platforms have end to end capability and they weren't as advanced with their features.

Review Source

EG

Eddie G.  
OperationsManager  
Warehousing  
Used the software for: 6-12 months

### "Found U Review"

April 22, 2025

5.0

I actually enjoy using it. Very easy to use.

Pros

Ease of use. Easy to follow steps and layout.

Cons

I would like to add notes prior to approving. Now, if you add a note you have to approve the shift..

Review Source

DM

Donna M.  
Office Manager  
Utilities  
Used the software for: 2+ years

### "Amazing"

July 13, 2023

5.0

Pros

This program is a complete software program for your Payroll & HR requirements. Very user friendly & time saving. The support team go above and beyond, they are always very helpful and happy to assist.

Cons

To date I am unable think of anything that I am not satisfied with.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

More of a complete package for HR & Payroll.

Review Source

NS

Nicky S.  
Chief People Officer  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Happy Client"

April 20, 2023

5.0

The customer support from Foundu set them apart from their competitors.

Pros

Foundu is a great all in one platform that allows us to look after the entire employee life cycle in one system. Streamlining admin tasks that allows us to focus on time with our people.

Cons

Nothing the platform has been great for our business needs.

Review Source

JY

Jake Y.  
Site Manager  
Farming  
Used the software for: 6-12 months

### "Amazing payroll platform"

November 1, 2023

5.0

Pros

foundU is quick and easy to use. It makes the weekly pays a breeze. Rarely are there any issues, ad if there are the resource articles are so easy to follow and 9/10 times you can easily find what you need.

Cons

Ability for the app to work on mobile devices when there is no phone service or Wi-Fi would be great. If the employees could still clock on and off and it sends the update when they have connection again would help out immensely. Also a security update is needed that stops the app on personal devices using the device time and date settings which could be wrong or easily changed by a dishonest employee.

Alternatives considered

[Deputy](https://www.capterra.com/p/167811/Deputy/)

Reason for choosing foundU

It had been previously used by staff and in a business recently purchased and bought into the group, so we decided to stick with what was working.

Review Source

TK

Tanya K.  
Finance Officer  
Civic & Social Organization  
Used the software for: Less than 6 months

### "10/10 Would recommend!"

January 20, 2023

5.0

Greatly minimised time required for payroll processing. Also created a smoother flow of the rostering and shift approval process. Greatly added to the efficiency of management and finance processes. Support staff were also impeccable and greatly assisted in the set-up process.

Pros

Intuitive design makes it easy to use and a breeze to integrate into an established workflow. It also allows for staff with widely varying levels of software proficiency to learn to use the program in no time.

Cons

It would be useful to be able to view the shifts for a week all together on one page rather than only one day at a time in the approved shifts section.

Switched from

[Xero](https://www.capterra.com/p/120109/Xero/)

Increased staff numbers and increased complexity of rostering process and payroll required finding a more efficient solution.

Review Source

JD

Jennifer D.  
P&C Assistant  
Facilities Services  
Used the software for: 2+ years

### "Great Overall HRIS System"

January 25, 2023

4.0

Pros

Ease of use, user friendly for onboarding staff.

Cons

Reporting, search function is a bit clunky

Review Source

RB

Reese B.  
Manager  
  
Used the software for: 1-2 years

### "Complete package for all businesses"

June 20, 2017

5.0

Pros

The personalised implementation and support. The product suits all our need fro m recruitment, Applicant tracking and job rostering. The compliant payroll system allows me to relax in a very difficult employment law jurisdiction. Our margins have increased significantly since we adopted the product

Review Source

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