# isolved Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about isolved Software - reviews, pricing plans, popular comparisons to other Payroll products and more. Source: https://www.capterra.com/p/164417/iSolved --- # isolved Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) isolved ## What is isolved? isolved Payroll software, part of isolved People Cloud, enables you to view and process payroll anytime, anywhere, eliminate errors, inefficiencies and redundancies with an intelligently-connected platform that automates and delivers a “single source of truth” to accelerate results. Employees gain instant access to payroll information from an Adaptive Employee Experience viewable on any device. ## What is isolved used for? [Payroll](https://www.capterra.com/payroll-software/)[Human Resources](https://www.capterra.com/human-resource-software/)[Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 647 user reviews Reviews sentiment Positive 75% Neutral 11% Negative 14% Pros & cons Intuitive and user-friendly platform Centralized, real-time information access Frequent bugs and unresolved glitches Slow performance and inefficiency ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Compensation Management / 2026 - Direct Deposit Payroll / 2026 - Human Resources / 2026 - Onboarding / 2026 - Payroll / 2026 - Performance Management System / 2026 - Talent Management / 2026 - Benefits Administration / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for isolved?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.isolvedhcm.com&name=isolved) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### isolved 3.9 (647) VS. [4.9 (4,276)](https://www.capterra.com/p/205015/Deel/reviews/) Starting Price Contact vendor Starting Price $5 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (647) Ease Of Use 4.8 (4,276) Value For Money 3.9 (465) Value For Money 4.7 (3,926) Customer Service 3.7 (562) Customer Service 4.7 (4,028) ## isolved alternatives [4.6 (3,429)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (4,206)](https://www.capterra.com/p/131882/Gusto/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.9 (4,787)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (1,842)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/164417/iSolved/alternatives/) ## FAQs about isolved Overview ### What problems does isolved solve? isolved solves disconnected HR, payroll, time tracking, benefits, and onboarding workflows by putting employee data, documents, PTO balances, reporting, and training in one system. HR teams, payroll administrators, supervisors, and growing small to midsize businesses benefit most by reducing manual entry, duplicate systems, payroll errors, and compliance paperwork. Answer based on 306 reviews Overview ### Which roles and teams benefit most from isolved? isolved is most used by HR teams, payroll professionals, finance leaders, and small-business executives who need one system for employee records, payroll processing, benefits administration, and compliance tasks. Office and operations managers use it to streamline onboarding, time tracking, reporting, and workforce administration across daily business operations. Answer based on 592 reviews Overview ### What company size and industries is isolved built for? isolved is designed for businesses of all sizes, but it is used primarily by small businesses at 82%, with hospital and health care the top industry at 7%. It also sees notable use in accounting at 6% and human resources at 5%, alongside construction, engineering, manufacturing, retail, and hospitality. Answer based on 646 reviews Features and Usability ### What are the key features of isolved? isolved includes core HR and payroll features such as payroll management, time tracking, benefits administration, employee self service, and reporting/analytics. Differentiator features include onboarding, ACA reporting, performance management with goal tracking, and learning management, plus mobile access for employees and managers to review pay, time off, and records. Answer based on 340 reviews Integrations ### Which third-party tools and platforms does isolved integrate with? isolved integrates with over 40 third-party tools, including Microsoft Excel and Microsoft Outlook for reporting and notifications; EverythingBenefits, Employee Navigator, and Efficient Hire for benefits and HR workflows; ApplicantPRO for recruiting; and Unanet ERP GovCon and NetSuite CRM for business system connectivity. Answer based on 68 reviews Getting Started and Support ### How easy is it to onboard and train a team on isolved? isolved offers documentation and videos, plus reviewers often mention its online university for anytime how-to training. Day-to-day users and HR staff usually get comfortable fairly quickly, while admins, new users, and less technical teams often need more time during setup, configuration, and module-specific training to become confident. Answer based on 67 reviews Getting Started and Support ### What customer support options does isolved offer, and how do users rate the experience? isolved offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as knowledgeable, courteous, and helpful during setup, payroll, and troubleshooting, with timely answers in many cases. Still, some report long hold times, slow follow-up, difficulty reaching the right team, and less personalized service after support model changes. Answer based on 217 reviews Security ### How does isolved handle data security and access control? isolved uses MFA, encryption, fraud protection, security codes, complex password policies, and device approval steps to protect HR and payroll data, while also offering a private communications portal and location-accessible login. Reviewers say these controls can feel excessive, with frequent password changes, difficult resets, limited permissions granularity, and mobile login frustrations. Answer based on 27 reviews ## Who uses isolved? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 147 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 147 reviews Administrative 32% Administrative 32% Human Resources 23% Finance & Accounting 11% Customer Services & Support 4% Others 30% Top industries Based on 147 reviews Accounting 31% Hospital & Health Care 24% Human Resources 21% Financial Services 12% Other 12% ## Pros and Cons Intuitive and user-friendly platform 84% positive reviews out of 108 Most reviewers find ease of use important, highlighting straightforward navigation and quick learning for daily HR tasks. Melissa R Junior Accountant, 51 - 200 employees. "Payroll and PTO management are super easy with iSolved." Frequent bugs and unresolved glitches 79% negative reviews out of 107 Most reviewers indicate bugs and issues disrupt workflows, with slow fixes and inconsistent support response. Kathryn F Office Manager, 51 - 200 employees. "We routinely have to chase down answers or resolutions rather than the support team proactively working to resolve issues, even those that have been directly caused by them." Centralized, real-time information access 85% positive reviews out of 61 Most reviewers describe information access as convenient, secure, and organized, streamlining HR document management. Slow performance and inefficiency 75% negative reviews out of 44 Most reviewers report performance and speed issues, noting frequent lag, downtime, and time-consuming processes. Lindsey L ADMINISTRATIVE ASSISTANT, 11 - 50 employees. "just the website itself would lag a lot of if a lot of users were trying to clock in at same time it seemed, if we had problems/issues took a while to get a hold of someone to help and very time consuming so we ended it and went with a more local place to help and switched to buddy punch." Comprehensive HR solution for SMBs 86% positive reviews out of 29 Most reviewers indicate professional use supports small and midsize businesses with robust, affordable HR features. Confusing and costly pricing structure 77% negative reviews out of 44 Most reviewers describe pricing as expensive, with hidden fees, inflexible contracts, and poor billing transparency. Lori P Director of Finance, 51 - 200 employees. "I don't like the pricing structure, and I don't like that if we need other service add-ons that the fees are somewhat outrageous depending on the service. " ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Payroll Management 4.4 (206) 72.82% of 206 reviewers that rated this feature as important or highly important isolved offers a straightforward payroll process that helps you pay employees accurately and on time. Some reviewers find it easy to add or adjust employee data, appreciate responsive support, and value its reliability, though a few mention occasional glitches and navigation challenges. Direct Deposit 4.6 (172) 74.42% of 172 reviewers that rated this feature as important or highly important It gives you an easy way to set up and manage direct deposit for employees. Users think it’s simple to use, reliable, and convenient for making changes. Some reviewers mention occasional confusion with options, but most value its accuracy and timely payments. Payroll Reporting 4.4 (164) 70.73% of 164 reviewers that rated this feature as important or highly important You benefit from flexible payroll reporting, with options for preformatted and custom reports. Some users say reports are easy to run and customize, while others find report creation less intuitive and mention inconsistent customer support for reporting questions. W-2 Preparation 4.6 (147) 70.75% of 147 reviewers that rated this feature as important or highly important With this capability, you can quickly prepare, access, and distribute W-2s. Reviewers appreciate the accuracy, timely delivery, and ease of electronic access for employees. Some users mention the process saves time, though a few note occasional delays in year-end availability. Tax Compliance 4.4 (134) 73.13% of 134 reviewers that rated this feature as important or highly important This aspect helps you stay compliant with changing tax laws and automates filings. Reviewers indicate it saves time, reduces hassle, and ensures taxes are paid on time. Some users report responsive support, though a few mention slow responses or rare filing issues. Employee Database 4.2 (110) 75.45% of 110 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository isolved 162 features Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Collect data and compile reports to stay in compliance with Affordable Care Act requirements Define levels of authorization for access to specific files or systems Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Manage the process of evaluating documents or requests submitted for approval Route documents and other data through one or more stakeholders for review and approval Creation, administration, and evaluation of assessments or tests Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups A record of all activities within the system, including user access, changes made, etc. Automatically create schedules based on business needs or employee availability and qualifications Automate recording of time to reduce human error Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Researching and validating a person's criminal, educational, job or financial records Compare key metrics for the business against prominent players in the industry Delegate benefits administration to third party vendors Use a dashboard to view benefits that are selected by employees or offered by employers Record employee's benefit plans and selections throughout career progression Track billable hours and/or non-billable expenses for work performed Create, manage, and send invoices or bills to customers Facial or other physical recognition to confirm identity Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure Track and manage schedules and meetings via an integrated calendar Build, track, and maintain relationships with candidates Process of enhancing skills & experiences for continuous professional growth & advancement Communicate using direct chat or messages within the system Print paychecks issued to confirm payment of wages or salary Track employees' arrival and departure timings for payroll purposes Manage mandated benefit continuation for employees who no longer work for the company for a limited time period Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Manages compensation such as salary, bonus, and benefits processes, aligning with policies Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels Catalog, manage, and develop employee skill sets Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Configure existing workflows to meet your organization's needs Tailored or customizable questions for more targeted and relevant data collection Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Determine what amounts employees should contribute towards their benefits from each paycheck It gives you an easy way to set up and manage direct deposit for employees. Users think it’s simple to use, reliable, and convenient for making changes. Some reviewers mention occasional confusion with options, but most value its accuracy and timely payments. Set up and manage short and/or long term disability insurance benefits Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Digital forms that are shared and accessed online Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks Electronic storage of staff/employee contact information and job status in a centralized repository Tools to improve and measure employee satisfaction and involvement Track employee schedules, availability, and performance across projects and tasks Process of familiarizing new employees with the company, their position, and responsibilities Online portal where employees can access and track their own information Centralized storage for employee data, records, and performance metrics Acknowledge and reward employees for reaching specific goals and/or for exemplary performance Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs Assign working shifts or tasks to employees based on their availability Gateway through which employees can access the system Track and measure time worked for employees Tracks metrics that provide insight into how a user interacts with any interface or product Monitor and record expenses such as purchases or charges incurred Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Track employee time off under the family and medical leave act (FMLA) Software specialized for accountants and accounting firms Form predictions based on past and present data/trends Games or game-like elements to track progress and reward accomplishments Allows employees to set and manage work or career related goals Establish measurable goals and objectives and track their progress over a specific period of time Set up and manage health insurance benefits for employees Compliant with HIPAA, which sets standards for sensitive patient data protection Set up and manage health savings and flexible spending accounts for your employees Document completed by employee to assist with career and personal development to reach short term and long term goals Report on the allocation and distribution of labor costs across projects Predict labor requirements based on past and present data/trends Manage the attendance, schedule, and payroll of the labor workforce Facilitate training materials that help employees grow and progress in their positions Organize and track educational activities Manage and track employee attendance Set up and manage life insurance benefits for your employees Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies Communicate using messages within the system Access software remotely via mobile devices Notifications via mobile devices Access the system via a mobile application Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Pay employees in multiple states with correct tax deduction amounts in each Identify, track, and respond to negative feedback Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Select benefits and provide information needed to participate in a benefit via an online portal Track/log the amount of time employees worked per job using a timer Track employee and task times using internet connection Create orientation programs for new employees or students Manage and record overtime hours for hourly employees isolved offers a straightforward payroll process that helps you pay employees accurately and on time. Some reviewers find it easy to add or adjust employee data, appreciate responsive support, and value its reliability, though a few mention occasional glitches and navigation challenges. You benefit from flexible payroll reporting, with options for preformatted and custom reports. Some users say reports are easy to run and customize, while others find report creation less intuitive and mention inconsistent customer support for reporting questions. Allows employees to praise one another in a social network-like feed visible to the whole organization Evaluation process that provides feedback on an employee's job performance Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Create, fill out, and send performance reviews to individual employees Predict future data based on historical data sets Reporting on how each user, task or process has advanced since its initiation Measure time to completion or hours worked for projects Monitor the progress of projects from start to finish System that helps businesses manage their relationships with various third-party vendors, suppliers, and service providers Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Clock in and out online or with a card Pre-written repository of questions that can be reused within a course or for assessment or interviews Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Track accrued recognition and rewards at an individual employee level Tools to find, assess, and hire suitable candidates for a job within an organization Manage compensation for out-of-pocket expenses incurred by an employee, client or another party Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Assign available resources to various projects and tasks Set & manage permission levels based on user roles and restrict access to only authorized individuals Assign and distribute work schedules to individual employees or teams within an organization Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Facilitate the scheduling and coordination of employee shifts Schedule shifts via online calendars and available employees Managing and trading shift details between employees Track and manage sick leave time Allow users to access multiple services after entering their login credentials once Track employee skills, competencies, training & qualifications Planning, tracking and developing internal talent for future key position filling Gauge satisfaction and receive information for improvement and success Recruiting, tracking, and interviewing candidates and onboarding/training new employees Integrate with Talent Managment software to better track learners progress and training sessions Create, manage and track all task activities and progression Track the status and progress of tasks This aspect helps you stay compliant with changing tax laws and automates filings. Reviewers indicate it saves time, reduces hassle, and ensures taxes are paid on time. Some users report responsive support, though a few mention slow responses or rare filing issues. Create tools to measure student retention of learning material and lessons Set up connections to third-party platforms to improve business processes Track and manage employee's work hours to improve payroll accuracy Log and record hours worked and costs spent to assist in billing and invoicing Track and manage employee time-off, vacation, and sick leave requests Tools that allow employees to request/schedule time off Measure and track time including hours worked and paid time off (PTO) Track time worked per client Track time worked per project Track the amount of time spent on a job or task Track employee/learner's progression through training programs Request, track, and manage time off requests and vacation time Interact with data visualization elements, such as charts and graphs, to drill down into data With this capability, you can quickly prepare, access, and distribute W-2s. Reviewers appreciate the accuracy, timely delivery, and ease of electronic access for employees. Some users mention the process saves time, though a few note occasional delays in year-end availability. Automatically subtract garnishments from wages SaaS, web-based, online deployment Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 3.9 (646) 3.9 Based on 646 reviews ## Pricing Value for money 3.9 (465) ### Starting price Free trial not available Value for money 3.9 (465) 3.9 Based on 465 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Workable](https://www.capterra.com/p/130175/Workable/)[ Apploi](https://www.capterra.com/p/167877/Apploi/)[ TurboTax Business](https://www.capterra.com/p/179846/TurboxTax-Business/)[ WellSky Personal Care](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/)[ Employee Navigator](https://www.capterra.com/p/135330/Employee-Navigator/)[ Ease](https://www.capterra.com/p/156433/EaseCentral/)[ Transaction Pro](https://www.capterra.com/p/184820/Transaction-Pro-Importer-Exporter/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.7 (562) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (562) 3.7 Based on 562 reviews ## User reviews Overall rating 3.9 Based on 647 reviews Filter by rating 5(257) 4(226) 3(73) 2(29) 1(62) Mentioned topic Sorted by most recent KR Kelly R. HCM Implementation lead Banking ### "iSolved review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 May 21, 2026 Overall, iSolved has been great. Love the library of articles and help documents as well as report writer. Pros What I like most about isolved is that since we are partners they listen to our wants and needs and try to implement them into future product releases. Cons What I like least about isolved is waiting for additional product expansion or that they may not find something to be of value that our customers are demanding. Switched from [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Needed to meet our client needs with a product that expanded the services offered. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LW Lela W. Paralegal Legal Services ### "Great payroll software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 26, 2026 Great payroll program to be able to see what you need or find your documentation. It's easy to use abd figure out. Pros Still the same feelings towards it. Easy to use and find your payroll information as you need. Highly recommend! Cons That it keeps bugging for extra security to be set up to log in to your account. Wish you could say no permanently. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR Jack R. Accounting Specialist Accounting ### "Strong Functionality with a Useful New Chatbot" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 16, 2026 Pros It has most of the essential employee‑management features like onboarding and payroll. The recently added chat feature is excellent. The chatbot tells you exactly where to find any menu, and if needed, it connects you to a live agent so you can resolve issues without making a phone call. Cons It offers a lot of useful features, but the menus can be complicated, so it often takes time to find what you need. There is a search function, but in the past I had to look things up in iSolved University. Fortunately, the newly added chatbot has made things much easier. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Its price was high so we decided to switch to iSolved. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WF Will F. Director Accounting ### "Isolved is a great and reliable application" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 2, 2026 Isolved has been a great partner and quickly resolves support tickets. They have allowed us to be successful Pros Ease of implementation and product offerings. We are able to complete many services for Payroll, Timekeeping, and HCM Cons The release notes can be a bit vague. While the content of the release is good, the context and logic can be confusing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Cora T. Payroll Specialist Financial Services ### "Usefulness and efficiency! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 31, 2026 Pros How easy the software is to use! It is extremely easy to navigate and if you do have trouble, the Learn & Grow platform makes it easy to learn! Cons Nothing at the moment! I have yet to find something that I truly dislike about the iSolved Platform! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EM Erica M. Administrative Assistant Health, Wellness and Fitness ### "Good Payroll System" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 9/10 March 23, 2026 Pros I like that isolved has an app. I also like that you can navigate the website/app a lot easier and see all important docs/time off/deductions, etc Cons I don't like that I cannot access iSolved online. The actual website always has issues and it's super frustrating. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VT Victoria T. Branch Manager Banking ### "Still do not care for it" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 3/10 March 20, 2026 I still do not care for this program. This may be good for places with strong internet but not here. Pros Closing the ap is my favorite part of the program. Parts of this are good but overall, I find it difficult. Cons To me this is very difficult to use. Some of the applications within are difficult and I end up letting our HR Dept do it for me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TM Tracey M. Client Success HCM Consultant Human Resources ### "My thoughts" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 12, 2026 For the most part isolved is a great product. I do think some set ups like time keeping could be streamlined as it takes many steps to get set up and maintain. Pros I like that isolved has so many options for companies of all sizes. It offers so much for large businesses but doesn't forget the one employee companies. Cons I don't like the fact that new items are released and do not work as designed. I think isolved should do more testing before releasing changes and updates. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mai M. Managing Director Hospitality ### "isolved solves!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 3, 2026 Overall, I have found it to be incredibly versatile while still remaining user friendly for a variety of users and user needs! Pros I find isolved incredibly user friendly for every department! All of my colleagues as well as my owners enjoy the platform and use it daily with ease! Cons Thus far- NO cons! The platform has proven to be user friendly for all employees and their various needs within the program. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Time and Labor Specialist Human Resources ### "Display and Functionality" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 March 2, 2026 Using iSolved for both my work and personal functions has helped further my knowledge of the system and the capabilities of some different screens and how they interact with one another. Pros User friendly layout with a simplified design. For an end user who may not be the most tech savvy, screens are clearly labeled and not overly involved in terms of functionality. Cons Some steps of the developmental process could use a bit more time. For example a new performance module was just rolled out in the payroll system under the performance management tab, and there have been a fair share of hiccups in terms of the functionality of this area of the system such as some screens not loading or managers not showing as part of a review even though they are assigned to an employee. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/164417/iSolved/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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