# isolved Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of isolved Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of isolved Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/164417/iSolved --- # isolved Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 15, 2025 Written byBarkha Bali Barkha Bali Content Writer Barkha Bali is a writer at Capterra. She provides insights to help small and midsize businesses identify the right software for their needs by analyzing more than 550,000 Capterra user reviews and nearly 48,000 interactions between Capterra so... [See bio & all articles](https://www.capterra.com/resources/author/bbali/) Content Writer Edited byMehar Luthra Mehar Luthra Content Editor Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade... [See bio & all articles](https://www.capterra.com/resources/author/mehar-luthra/) Content Editor Written by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) Content Writer Barkha Bali is a writer at Capterra. She provides insights to help small and midsize businesses identify the right software for their needs by analyzing more than 550,000 Capterra user reviews and nearly 48,000 interactions between Capterra software advisors and buyers. Edited by [Mehar Luthra](https://www.capterra.com/resources/author/mehar-luthra/) Content Editor Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade in the editorial space, having served as a content writer, editor, editorial head, and now as a team lead. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) isolved isolved Overview: ### Key takeaways Insights from verified Capterra reviews isolved is a workforce management platform used primarily by small businesses in healthcare, accounting, and HR. It stands out for simplifying payroll and direct deposit, and HR and admin teams use it daily. You’ll find value in its automation and onboarding tools, though some users report bugs and slow support. In 2025, isolved added AI-based hiring tools to cut time to hire. ### Our verdict It’s a practical choice for businesses seeking to centralize payroll and HR tasks, especially when daily use and automation are priorities. However, you should weigh the trade-offs: users report recurring bugs, inconsistent support, and a learning curve that may slow down early adoption. For teams with patience and clear workflows, however, the payoff is long-term efficiency. Top alternative Featured Overall rating Based on 645 user reviews Reviews sentiment Positive 75% Neutral 11% Negative 14% Pros & cons Streamlined and intuitive interface Centralized employee information access Frequent glitches and unresolved bugs Slow system and delayed support Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for isolved?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.isolvedhcm.com&name=isolved) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### isolved 3.9 (645) VS. [4.9 (4,267)](https://www.capterra.com/p/205015/Deel/reviews/) Starting Price Contact vendor Starting Price $5 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (645) Ease Of Use 4.8 (4,267) Value For Money 3.8 (463) Value For Money 4.7 (3,918) Customer Service 3.7 (560) Customer Service 4.7 (4,020) ## isolved alternatives While isolved suits teams focused on payroll and compliance, you might explore other options if your priorities include a more modern interface, deeper customization, or simpler mobile workflows. Highest Rated [4.9 (4,655)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month [4.3 (1,827)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing [4.3 (3,034)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing [4.8 (3,934)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Starting price $17.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/164417/iSolved/alternatives/) ## Who uses isolved? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Streamlined and intuitive interface 85% positive reviews out of 104 Most reviewers describe ease of use as user-friendly, simple to learn, and helpful for daily HR tasks. Melissa R Junior Accountant, 51 - 200 employees. "Payroll and PTO management are super easy with iSolved." Frequent glitches and unresolved bugs 77% negative reviews out of 105 Most users report bugs and issues cause frustration, slow fixes, and unreliable platform performance during updates. Centralized employee information access 85% positive reviews out of 61 Most users report information access is convenient, secure, and enables quick retrieval of work-related documents. Slow system and delayed support 77% negative reviews out of 43 Most reviewers indicate performance and speed are hindered by lagging, downtime, and slow customer service responses. Lindsey L ADMINISTRATIVE ASSISTANT, 11 - 50 employees. "just the website itself would lag a lot of if a lot of users were trying to clock in at same time it seemed, if we had problems/issues took a while to get a hold of someone to help and very time consuming so we ended it and went with a more local place to help and switched to buddy punch." HR platform for growing businesses 86% positive reviews out of 28 Most reviewers find professional use supports small and mid-sized companies with affordable, comprehensive HR features. High fees and restrictive contracts 76% negative reviews out of 42 Most reviewers find pricing includes unexpected charges, inflexible agreements, and costly corrections for service errors. Lori P Director of Finance, 51 - 200 employees. "I don't like the pricing structure, and I don't like that if we need other service add-ons that the fees are somewhat outrageous depending on the service. " ## isolved's interface The interface offers a mix of classic and modern views, with users noting that the newer adaptive employee experience (AEE) improves mobile usability but lacks full feature parity. Navigation can be inconsistent, and certain workflows require switching between views, which further slows down usage. 2+ Barkha Bali Content Writer You’ll likely start in the classic view for full functionality, then shift to AEE for mobile tasks; reviewers say switching between views is common, especially for managers. Expect a learning curve early on, but once familiar, navigation becomes more predictable. Ease of Use 3.9 (645) 3.9 Based on 645 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Barkha Bali Content Writer isolved’s top-rated features focus on reducing manual effort and improving accuracy across payroll, reporting, and compliance, giving teams more control over recurring processes without needing to micromanage every step. Features 3.9 (644) 3.9 Based on 644 reviews The isolved features below were rated highest by reviewers. Our commentary is based on reviewer sentiment and collective feedback from all published reviews. Direct deposit 4.3 (164) 164 reviewers rated this feature Send employee wages directly to their bank accounts with customizable allocations. Teams highlight its reliability and ease of setup. You can manage multiple accounts per employee, helping streamline payroll and reduce manual errors. This feature also eliminates the need for paper checks, supporting faster and more secure payments. W-2 preparation 4.1 (139) 139 reviewers rated this feature Generate and distribute W-2 forms electronically or in print, with automated calculations. HR teams appreciate the time savings and accuracy this feature offers during year-end tax reporting. It supports timely delivery and helps ensure compliance with federal requirements, making it easier to manage employee tax documents. Payroll management 4.1 (190) 190 reviewers rated this feature Handle payroll setup, processing, and adjustments with built-in support for garnishments and special payrolls. The system integrates with timekeeping tools to ensure accurate calculations and on-time payments. Teams say it simplifies recurring payroll tasks and supports a wide range of payroll scenarios, including bonuses and off-cycle payments. Online time tracking 4.0 (38) 38 reviewers rated this feature Track employee hours via mobile devices with location tagging and editable timecards. This feature improves visibility into work hours, especially for remote or field-based teams. It helps maintain accurate records for payroll and compliance, and supports flexible time entry options for employees. Payroll reporting 4.0 (153) 153 reviewers rated this feature Track employee hours via mobile devices with location tagging and editable timecards. This feature improves visibility into work hours, especially for remote or field-based teams. It helps maintain accurate records for payroll and compliance, and supports flexible time entry options for employees. Tax compliance 3.9 (128) 128 reviewers rated this feature Automate tax filings, payments, and updates across multiple states. This feature helps reduce administrative effort by managing complex tax requirements for businesses operating in multiple jurisdictions. Teams benefit from timely submissions and regulatory updates that help maintain compliance. Data security 0 reviewers rated this feature Protect sensitive employee and payroll data with role-based access controls, encrypted transmissions, and audit trails. This feature supports compliance with industry standards and helps reduce risk across distributed teams. Financial wellness 0 reviewers rated this feature Provide employees with access to budgeting tools, financial coaching, and early wage access. These resources promote financial literacy and reduce stress, contributing to better retention and engagement. Intelligent reporting 0 reviewers rated this feature Generate dynamic reports across payroll, HR, and compliance using customizable templates and filters. This helps teams surface trends, track KPIs, and make informed decisions without relying on external tools. Tax management system 0 reviewers rated this feature Automate multi-state tax filings, updates, and payments with built-in compliance tracking. The system reduces manual effort and helps avoid penalties by keeping pace with changing regulations. All key features (166) Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager 100.00% of 1 reviewers that rated this feature as important or highly important Collect data and compile reports to stay in compliance with Affordable Care Act requirements 75.00% of 4 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems 79.17% of 24 reviewers that rated this feature as important or highly important Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal 0% of 0 reviewers... Dashboard to view the status of ongoing processes, identify current incidents and track past activities 0% of 0 reviewers... Track and document all activities across devices, networks, and other systems 0% of 0 reviewers... Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 0% of 0 reviewers... Application programming interface that allows for integration with other systems/databases 100.00% of 3 reviewers that rated this feature as important or highly important Find and manage potential candidates and their applications and resumes through the recruiting life cycle 100.00% of 12 reviewers that rated this feature as important or highly important Manage the process of evaluating documents or requests submitted for approval 0% of 0 reviewers... Route documents and other data through one or more stakeholders for review and approval 0% of 0 reviewers... Creation, administration, and evaluation of assessments or tests 0% of 0 reviewers... Manage attendance for classes, shifts, meetings, or events 0% of 0 reviewers... Track the attendance of specific individuals or groups 66.67% of 3 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. 100.00% of 1 reviewers that rated this feature as important or highly important Automatically create schedules based on business needs or employee availability and qualifications 0% of 0 reviewers... Automate recording of time to reduce human error 0% of 0 reviewers... Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients 0% of 0 reviewers... Researching and validating a person's criminal, educational, job or financial records 0% of 0 reviewers... Compare key metrics for the business against prominent players in the industry 0% of 0 reviewers... Delegate benefits administration to third party vendors 0% of 0 reviewers... Use a dashboard to view benefits that are selected by employees or offered by employers 75.00% of 12 reviewers that rated this feature as important or highly important Record employee's benefit plans and selections throughout career progression 84.62% of 13 reviewers that rated this feature as important or highly important Track billable hours and/or non-billable expenses for work performed 0% of 0 reviewers... Create, manage, and send invoices or bills to customers 100.00% of 3 reviewers that rated this feature as important or highly important Facial or other physical recognition to confirm identity 50.00% of 2 reviewers that rated this feature as important or highly important Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure 0% of 0 reviewers... Track and manage schedules and meetings via an integrated calendar 0% of 0 reviewers... Build, track, and maintain relationships with candidates 0% of 0 reviewers... Process of enhancing skills & experiences for continuous professional growth & advancement 0% of 0 reviewers... Communicate using direct chat or messages within the system 0% of 0 reviewers... Print paychecks issued to confirm payment of wages or salary 83.33% of 6 reviewers that rated this feature as important or highly important Track employees' arrival and departure timings for payroll purposes 87.50% of 24 reviewers that rated this feature as important or highly important Manage mandated benefit continuation for employees who no longer work for the company for a limited time period 50.00% of 2 reviewers that rated this feature as important or highly important Leave comments and notes on documents for others to view 0% of 0 reviewers... Manage and track all internal and external communication conducted via calls, email, text, or chat 0% of 0 reviewers... Manages compensation such as salary, bonus, and benefits processes, aligning with policies 0.00% of 3 reviewers that rated this feature as important or highly important Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels 0% of 0 reviewers... Catalog, manage, and develop employee skill sets 0% of 0 reviewers... Track and manage adherence to policies for any service, product, process, or supplier 0% of 0 reviewers... Track and report regulatory data to either internal management or external stakeholders 0% of 0 reviewers... Configure existing workflows to meet your organization's needs 0% of 0 reviewers... Tailored or customizable questions for more targeted and relevant data collection 0% of 0 reviewers... Alter the layout and content of reports 100.00% of 2 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements 0.00% of 1 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics 0% of 0 reviewers... Import and export data to and from software applications 25.00% of 4 reviewers that rated this feature as important or highly important Protect sensitive employee and payroll data with role-based access controls, encrypted transmissions, and audit trails. This feature supports compliance with industry standards and helps reduce risk across distributed teams. 0 reviewers rated this feature Determine what amounts employees should contribute towards their benefits from each paycheck 60.00% of 5 reviewers that rated this feature as important or highly important Send employee wages directly to their bank accounts with customizable allocations. Teams highlight its reliability and ease of setup. You can manage multiple accounts per employee, helping streamline payroll and reduce manual errors. This feature also eliminates the need for paper checks, supporting faster and more secure payments. 164 reviewers rated this feature Set up and manage short and/or long term disability insurance benefits 0% of 0 reviewers... Store, manage, and track all electronic documents in a centralized location 0% of 0 reviewers... Store and organize documents in a centralized system 0% of 0 reviewers... Digital forms that are shared and accessed online 0% of 0 reviewers... Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks 50.00% of 16 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository 75.23% of 109 reviewers that rated this feature as important or highly important Tools to improve and measure employee satisfaction and involvement 100.00% of 1 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks 89.36% of 47 reviewers that rated this feature as important or highly important Process of familiarizing new employees with the company, their position, and responsibilities 66.67% of 36 reviewers that rated this feature as important or highly important Online portal where employees can access and track their own information 91.67% of 12 reviewers that rated this feature as important or highly important Centralized storage for employee data, records, and performance metrics 64.29% of 28 reviewers that rated this feature as important or highly important Acknowledge and reward employees for reaching specific goals and/or for exemplary performance 0% of 0 reviewers... Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs 0% of 0 reviewers... Assign working shifts or tasks to employees based on their availability 16.67% of 12 reviewers that rated this feature as important or highly important Gateway through which employees can access the system 0.00% of 1 reviewers that rated this feature as important or highly important Track and measure time worked for employees 76.47% of 17 reviewers that rated this feature as important or highly important Tracks metrics that provide insight into how a user interacts with any interface or product 0% of 0 reviewers... Monitor and record expenses such as purchases or charges incurred 100.00% of 2 reviewers that rated this feature as important or highly important Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service 0% of 0 reviewers... Provide employees with access to budgeting tools, financial coaching, and early wage access. These resources promote financial literacy and reduce stress, contributing to better retention and engagement. 0 reviewers rated this feature Track employee time off under the family and medical leave act (FMLA) 33.33% of 3 reviewers that rated this feature as important or highly important Software specialized for accountants and accounting firms 0% of 0 reviewers... Form predictions based on past and present data/trends 0% of 0 reviewers... Games or game-like elements to track progress and reward accomplishments 0% of 0 reviewers... Allows employees to set and manage work or career related goals 0% of 0 reviewers... Establish measurable goals and objectives and track their progress over a specific period of time 33.33% of 3 reviewers that rated this feature as important or highly important Set up and manage health insurance benefits for employees 66.67% of 12 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection 66.67% of 9 reviewers that rated this feature as important or highly important Set up and manage health savings and flexible spending accounts for your employees 66.67% of 3 reviewers that rated this feature as important or highly important Document completed by employee to assist with career and personal development to reach short term and long term goals 0% of 0 reviewers... Generate dynamic reports across payroll, HR, and compliance using customizable templates and filters. This helps teams surface trends, track KPIs, and make informed decisions without relying on external tools. 0 reviewers rated this feature Report on the allocation and distribution of labor costs across projects 0% of 0 reviewers... Predict labor requirements based on past and present data/trends 0% of 0 reviewers... Manage the attendance, schedule, and payroll of the labor workforce 0% of 0 reviewers... Facilitate training materials that help employees grow and progress in their positions 0.00% of 2 reviewers that rated this feature as important or highly important Organize and track educational activities 50.00% of 2 reviewers that rated this feature as important or highly important Manage and track employee attendance 0.00% of 1 reviewers that rated this feature as important or highly important Set up and manage life insurance benefits for your employees 0% of 0 reviewers... Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies 0% of 0 reviewers... Communicate using messages within the system 0% of 0 reviewers... Access software remotely via mobile devices 60.61% of 33 reviewers that rated this feature as important or highly important Notifications via mobile devices 0% of 0 reviewers... Access the system via a mobile application 50.00% of 2 reviewers that rated this feature as important or highly important Observe and track the demand, usage, progress or quality of a system, product, or user 0% of 0 reviewers... Manage and support multiple locations 0.00% of 1 reviewers that rated this feature as important or highly important Pay employees in multiple states with correct tax deduction amounts in each 50.00% of 2 reviewers that rated this feature as important or highly important Identify, track, and respond to negative feedback 0% of 0 reviewers... Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved 50.00% of 2 reviewers that rated this feature as important or highly important Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service 82.61% of 23 reviewers that rated this feature as important or highly important Select benefits and provide information needed to participate in a benefit via an online portal 41.67% of 12 reviewers that rated this feature as important or highly important Track/log the amount of time employees worked per job using a timer 71.11% of 45 reviewers that rated this feature as important or highly important Track employee hours via mobile devices with location tagging and editable timecards. This feature improves visibility into work hours, especially for remote or field-based teams. It helps maintain accurate records for payroll and compliance, and supports flexible time entry options for employees. 38 reviewers rated this feature Create orientation programs for new employees or students 0% of 0 reviewers... Manage and record overtime hours for hourly employees 50.00% of 2 reviewers that rated this feature as important or highly important Handle payroll setup, processing, and adjustments with built-in support for garnishments and special payrolls. The system integrates with timekeeping tools to ensure accurate calculations and on-time payments. Teams say it simplifies recurring payroll tasks and supports a wide range of payroll scenarios, including bonuses and off-cycle payments. 190 reviewers rated this feature Track employee hours via mobile devices with location tagging and editable timecards. This feature improves visibility into work hours, especially for remote or field-based teams. It helps maintain accurate records for payroll and compliance, and supports flexible time entry options for employees. 153 reviewers rated this feature Allows employees to praise one another in a social network-like feed visible to the whole organization 100.00% of 1 reviewers that rated this feature as important or highly important Evaluation process that provides feedback on an employee's job performance 0% of 0 reviewers... Organize and manage the accomplishments and development of employees or performance of applications or systems 33.33% of 3 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. 0.00% of 1 reviewers that rated this feature as important or highly important Create, fill out, and send performance reviews to individual employees 40.00% of 5 reviewers that rated this feature as important or highly important Predict future data based on historical data sets 100.00% of 1 reviewers that rated this feature as important or highly important Reporting on how each user, task or process has advanced since its initiation 0% of 0 reviewers... Measure time to completion or hours worked for projects 0.00% of 1 reviewers that rated this feature as important or highly important Monitor the progress of projects from start to finish 0.00% of 1 reviewers that rated this feature as important or highly important System that helps businesses manage their relationships with various third-party vendors, suppliers, and service providers 100.00% of 1 reviewers that rated this feature as important or highly important Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group 0% of 0 reviewers... Clock in and out online or with a card 66.67% of 6 reviewers that rated this feature as important or highly important Pre-written repository of questions that can be reused within a course or for assessment or interviews 0% of 0 reviewers... Analyze and gain insights into data in real-time 0% of 0 reviewers... Receive data and information in real time 0% of 0 reviewers... Notifications that are delivered to users as soon as an event occurs 0.00% of 1 reviewers that rated this feature as important or highly important Active reporting of data and metrics 0.00% of 2 reviewers that rated this feature as important or highly important Receive system updates as soon as any changes are made 88.89% of 9 reviewers that rated this feature as important or highly important Track accrued recognition and rewards at an individual employee level 100.00% of 1 reviewers that rated this feature as important or highly important Tools to find, assess, and hire suitable candidates for a job within an organization 66.67% of 6 reviewers that rated this feature as important or highly important Manage compensation for out-of-pocket expenses incurred by an employee, client or another party 100.00% of 1 reviewers that rated this feature as important or highly important Timed notification for any upcoming task, deadline, appointment, or activity 0% of 0 reviewers... Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 100.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data 60.00% of 15 reviewers that rated this feature as important or highly important Assign available resources to various projects and tasks 0% of 0 reviewers... Set & manage permission levels based on user roles and restrict access to only authorized individuals 0% of 0 reviewers... Assign and distribute work schedules to individual employees or teams within an organization 0% of 0 reviewers... Search and filter data across systems to locate required information by entering keywords or certain criteria 0% of 0 reviewers... Online portal through which end users can access the system, manage tasks, or obtain information 70.49% of 61 reviewers that rated this feature as important or highly important Facilitate the scheduling and coordination of employee shifts 0% of 0 reviewers... Schedule shifts via online calendars and available employees 0% of 0 reviewers... Managing and trading shift details between employees 0% of 0 reviewers... Track and manage sick leave time 80.00% of 5 reviewers that rated this feature as important or highly important Allow users to access multiple services after entering their login credentials once 0% of 0 reviewers... Track employee skills, competencies, training & qualifications 0% of 0 reviewers... Planning, tracking and developing internal talent for future key position filling 0% of 0 reviewers... Gauge satisfaction and receive information for improvement and success 0% of 0 reviewers... Recruiting, tracking, and interviewing candidates and onboarding/training new employees 0% of 0 reviewers... Integrate with Talent Managment software to better track learners progress and training sessions 0% of 0 reviewers... Create, manage and track all task activities and progression 40.00% of 5 reviewers that rated this feature as important or highly important Track the status and progress of tasks 0.00% of 1 reviewers that rated this feature as important or highly important Automate tax filings, payments, and updates across multiple states. This feature helps reduce administrative effort by managing complex tax requirements for businesses operating in multiple jurisdictions. Teams benefit from timely submissions and regulatory updates that help maintain compliance. 128 reviewers rated this feature Automate multi-state tax filings, updates, and payments with built-in compliance tracking. The system reduces manual effort and helps avoid penalties by keeping pace with changing regulations. 0 reviewers rated this feature Create tools to measure student retention of learning material and lessons 0% of 0 reviewers... Set up connections to third-party platforms to improve business processes 33.33% of 6 reviewers that rated this feature as important or highly important Track and manage employee's work hours to improve payroll accuracy 76.92% of 26 reviewers that rated this feature as important or highly important Log and record hours worked and costs spent to assist in billing and invoicing 100.00% of 2 reviewers that rated this feature as important or highly important Track and manage employee time-off, vacation, and sick leave requests 42.11% of 19 reviewers that rated this feature as important or highly important Tools that allow employees to request/schedule time off 0% of 0 reviewers... Measure and track time including hours worked and paid time off (PTO) 55.56% of 27 reviewers that rated this feature as important or highly important Track time worked per client 0% of 0 reviewers... Track time worked per project 0% of 0 reviewers... Track the amount of time spent on a job or task 71.93% of 57 reviewers that rated this feature as important or highly important Track employee/learner's progression through training programs 83.33% of 12 reviewers that rated this feature as important or highly important Request, track, and manage time off requests and vacation time 78.79% of 66 reviewers that rated this feature as important or highly important Interact with data visualization elements, such as charts and graphs, to drill down into data 0% of 0 reviewers... Generate and distribute W-2 forms electronically or in print, with automated calculations. HR teams appreciate the time savings and accuracy this feature offers during year-end tax reporting. It supports timely delivery and helps ensure compliance with federal requirements, making it easier to manage employee tax documents. 139 reviewers rated this feature Automatically subtract garnishments from wages 77.27% of 22 reviewers that rated this feature as important or highly important SaaS, web-based, online deployment 0% of 0 reviewers... Create, design and manage workflows for repetitive tasks 100.00% of 1 reviewers that rated this feature as important or highly important Get Advice We can help you find the software with the features you need. Barkha Bali Content Writer isolved’s top-rated features focus on reducing manual effort and improving accuracy across payroll, reporting, and compliance, giving teams more control over recurring processes without needing to micromanage every step. Features 3.9 (644) 3.9 Based on 644 reviews ## Pricing isolved doesn’t list pricing publicly on its website, and costs vary based on company size, selected modules, and service level. To help you size up the market, most human resources software buyers we speak to budget around $70 per user, per month. ### Starting price Contact vendor for pricing Free trial not available Barkha Bali Content Writer If your team needs full-service payroll and HR tools with compliance support, isolved’s pricing can make sense if you’re saving time and avoiding compliance hassles. Value for money 3.8 (463) 3.8 Based on 463 reviews ## Integrations isolved integrates with a wide range of payroll, benefits, retirement, and compliance systems. These connections include both native and third-party links designed to support HR, finance, and insurance workflows. Popular integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Workable](https://www.capterra.com/p/130175/Workable/)[ Apploi](https://www.capterra.com/p/167877/Apploi/)[ TurboTax Business](https://www.capterra.com/p/179846/TurboxTax-Business/)[ WellSky Personal Care](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/)[ Employee Navigator](https://www.capterra.com/p/135330/Employee-Navigator/)[ Ease](https://www.capterra.com/p/156433/EaseCentral/)[ Transaction Pro](https://www.capterra.com/p/184820/Transaction-Pro-Importer-Exporter/) Barkha Bali Content Writer Connecting isolved to your benefits carriers, retirement platforms, and compliance tools helps your HR and finance leads reduce manual entry, avoid duplicate data, and streamline reporting across systems. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.7 (560) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (560) 3.7 Based on 560 reviews ## User reviews Overall rating 3.9 Based on 645 reviews Filter by rating 5(255) 4(226) 3(73) 2(29) 1(62) Mentioned topic Sorted by most recent WF Will F. Director Accounting ### "Isolved is a great and reliable application" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 2, 2026 Isolved has been a great partner and quickly resolves support tickets. They have allowed us to be successful Pros Ease of implementation and product offerings. We are able to complete many services for Payroll, Timekeeping, and HCM Cons The release notes can be a bit vague. While the content of the release is good, the context and logic can be confusing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Cora T. Payroll Specialist Financial Services ### "Usefulness and efficiency! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 31, 2026 Pros How easy the software is to use! It is extremely easy to navigate and if you do have trouble, the Learn & Grow platform makes it easy to learn! Cons Nothing at the moment! I have yet to find something that I truly dislike about the iSolved Platform! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EM Erica M. Administrative Assistant Health, Wellness and Fitness ### "Good Payroll System" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 9/10 March 23, 2026 Pros I like that isolved has an app. I also like that you can navigate the website/app a lot easier and see all important docs/time off/deductions, etc Cons I don't like that I cannot access iSolved online. The actual website always has issues and it's super frustrating. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VT Victoria T. Branch Manager Banking ### "Still do not care for it" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 3/10 March 20, 2026 I still do not care for this program. This may be good for places with strong internet but not here. Pros Closing the ap is my favorite part of the program. Parts of this are good but overall, I find it difficult. Cons To me this is very difficult to use. Some of the applications within are difficult and I end up letting our HR Dept do it for me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TM Tracey M. Client Success HCM Consultant Human Resources ### "My thoughts" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 12, 2026 For the most part isolved is a great product. I do think some set ups like time keeping could be streamlined as it takes many steps to get set up and maintain. Pros I like that isolved has so many options for companies of all sizes. It offers so much for large businesses but doesn't forget the one employee companies. Cons I don't like the fact that new items are released and do not work as designed. I think isolved should do more testing before releasing changes and updates. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mai M. Managing Director Hospitality ### "isolved solves!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 3, 2026 Overall, I have found it to be incredibly versatile while still remaining user friendly for a variety of users and user needs! Pros I find isolved incredibly user friendly for every department! All of my colleagues as well as my owners enjoy the platform and use it daily with ease! Cons Thus far- NO cons! The platform has proven to be user friendly for all employees and their various needs within the program. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Time and Labor Specialist Human Resources ### "Display and Functionality" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 March 2, 2026 Using iSolved for both my work and personal functions has helped further my knowledge of the system and the capabilities of some different screens and how they interact with one another. Pros User friendly layout with a simplified design. For an end user who may not be the most tech savvy, screens are clearly labeled and not overly involved in terms of functionality. Cons Some steps of the developmental process could use a bit more time. For example a new performance module was just rolled out in the payroll system under the performance management tab, and there have been a fair share of hiccups in terms of the functionality of this area of the system such as some screens not loading or managers not showing as part of a review even though they are assigned to an employee. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AE Alicia E. Human Resources Cosmetics ### " "User-Friendly Platform with Great Reports, but Limited Birthday/Anniversary Tracking"" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 19, 2026 Great for Self Starters. This is also great program to have new users in Human Resourcing. When implementing new features too is short notice. Pros Easy Call IN Customer Support Platform is user Friendly. Great Downloadable Reports Verified Current User Cons Anniversary and Birthday Reporting is lacking where JOBS is added to the report. Lack of self submit Special Payrolls Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User HCM Manager Human Resources ### "Great Enhancements/Buggy Releases" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 February 16, 2026 Overall, we appreciate isolved's enhancements over the last year. We wish things were tested and thought out in more detail. We also wish they were more proactive with compliance like OBBBA, Secure 2.0, etc. Pros Very robust software with lots of features and options. The teams we work with are very supportive and attentive. Cons Bugs in almost every release. Testing needs to be better to ensure fewer rollbacks of items that are needed/promised. Need better support for isolved benefit services products. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User COO Financial Services ### "Isolved review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 February 12, 2026 Pretty good if you know what you are doing and experienced enough to navigate. Although expensive, we found it comprehensive and easy to navigate. Pros The platform is comprehensive. With multiple modules, we are able to service a small 1 employee company to a company with 5,000 employees. Cons Too much restrictions, and charging for every little thing. Outsourcing Tax function is ok, but lacks communications and response time can be lengthy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/164417/iSolved/reviews/) ## FAQs Both. You can manage payroll in-house using isolved’s software or outsource payroll processing through the platform’s service model. The choice depends on your internal resources and compliance needs. Yes. isolved supports direct deposit and allows employees to manage their own bank information. This feature helps ensure timely payments and reduces the need for paper checks. Yes. isolved automates tax calculations, filings, and payments across multiple states. It also updates tax tables regularly to help businesses stay compliant with changing regulations. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from isolved’s own online content in July 2025, including the product's website and its social media channels. ## Related reading ### [What Is HR Software?](https://www.capterra.com/resources/what-is-hr-software/) Published August 13, 2024 by [Lauren Spiller](https://www.capterra.com/resources/author/lspiller/) and [Kathryn Todd](https://www.capterra.com/resources/author/kathryn-todd/) ### [HR Software Price Comparison Guide: A Capterra Value Report](https://www.capterra.com/resources/hr-software-cost-comparison/) Published July 30, 2025 by [Akriti Sharma](https://www.capterra.com/resources/author/akriti-sharma/) and [Lindsay Page](https://www.capterra.com/resources/author/lindsay-page/) ### [Capterra’s 2025 HR Software Trends: How Leading Organizations Transform Talent With 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Users Love](https://www.capterra.com/resources/top-payroll-apps/) Published June 1, 2023 by [Preksha Buttan](https://www.capterra.com/resources/author/pbuttan/) ### [5 Top-Rated Payroll Software for HR](https://www.capterra.com/resources/payroll-software-for-hr/) Published October 3, 2023 by [Saumya Srivastava](https://www.capterra.com/resources/author/ssrivastava/) Popular comparisons [Deel vs isolved](https://www.capterra.com/compare/164417-205015/iSolved-vs-Deel)[Rippling vs isolved](https://www.capterra.com/compare/164417-172127/iSolved-vs-Rippling)[Paylocity vs isolved](https://www.capterra.com/compare/86714-164417/WebPay-vs-iSolved)[ADP Workforce Now vs isolved](https://www.capterra.com/compare/155895-164417/WorkforceNow-vs-iSolved)[RUN Powered by ADP vs isolved](https://www.capterra.com/compare/164417-185859/iSolved-vs-RUN)[Paycor vs isolved](https://www.capterra.com/compare/133745-164417/Paycor-Perform-vs-iSolved)[Patriot Software vs isolved](https://www.capterra.com/compare/116050-164417/Patriot-Software-vs-iSolved)[Gusto vs isolved](https://www.capterra.com/compare/131882-164417/Gusto-vs-iSolved)[Paychex Flex vs isolved](https://www.capterra.com/compare/119841-164417/Paychex-Flex-vs-iSolved)[Dayforce HCM vs isolved](https://www.capterra.com/compare/164417-205376/iSolved-vs-Dayforce-HCM) [Paycom vs isolved](https://www.capterra.com/compare/130949-164417/Paycom-vs-iSolved)[Workday HCM vs isolved](https://www.capterra.com/compare/66908-164417/Workday-HCM-vs-iSolved)[Proliant vs isolved](https://www.capterra.com/compare/164417-187093/iSolved-vs-Proliant)[UKG Pro vs isolved](https://www.capterra.com/compare/480-164417/UKG-Pro-vs-iSolved)[BambooHR vs isolved](https://www.capterra.com/compare/110968-164417/BambooHR-vs-iSolved)[UKG Ready vs isolved](https://www.capterra.com/compare/164417-198579/iSolved-vs-UKG-Ready)[Employment Hero vs isolved](https://www.capterra.com/compare/144645-164417/Employment-Hero-vs-iSolved)[Asure vs isolved](https://www.capterra.com/compare/159581-164417/Payroll-Tax-Management-vs-iSolved)[ADP Comprehensive Services vs isolved](https://www.capterra.com/compare/164417-175840/iSolved-vs-ADP-Comprehensive-Services)[ELMO Software vs isolved](https://www.capterra.com/compare/161821-164417/ELMO-Software-vs-iSolved)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)