# Page 5 | isolved Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is isolved the right Payroll solution for you? Explore 646 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/164417/iSolved/reviews --- isolved 3.9 (646) [View alternatives](https://www.capterra.com/p/164417/iSolved/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of isolved ## Showing most helpful reviews Showing 101-125 of 646 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MB Matt B. Manager Accounting Used the software for: 2+ years ### "iSolved Review" August 30, 2024 4.0 The platform is generally easy to navigate, which is a significant advantage for both HR professionals and employees. The ability to see exactly what employees see within the system is particularly helpful for HR personnel when assisting users. Pros Onboarding. Employee Self-Service. All-in-One Solution. Cons Service Response Delays. Customer Support. Time Clock and Time Cards/Time Tracking. Alternatives considered [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/) Reason for choosing isolved User-Friendly Interface. Onboarding. All-in-One Solution. Switched from [Asure](https://www.capterra.com/p/159581/Payroll-Tax-Management/) Growing business. Need for additional features. Review Source Response from isolved September 11, 2024 Thank you for your review! VF Vinita F. RN-Administrator Medical Practice Used the software for: 1-2 years ### "Good Timekeeping Platform" August 22, 2024 4.0 Isolved give you several ways to view your information. It also gives you calendars within the app which make it easier. Pros Easy to navigate through the platform. I like that staff can download geo location inspired app. No real excuses about clocking in. Staff are able to clock in anywhere that is in close proximity to the workplace. Cons It is not user friendly. It us not easy to edit items. If you manage employee time, it should be easy and seamless and Isolved is not. Switched from [T-Macss](https://www.capterra.com/p/10003628/T-Macss/) Corporate switch related to pricing. I was not involved in the decision making. Review Source Response from isolved August 30, 2024 Thank you for sharing your experience! We appreciate your feedback regarding the ability for admins to make updates on the backend and will certainly take that into consideration for future enhancements. If you have any specific suggestions for improvements or if there are any other features you would like to see added, please feel free to reach out to us. We are here to support you every step of the way. Thank you for choosing isolved! JS Jill S. Director Child Day Care Services Used the software for: 2+ years ### "Love isolved!" October 15, 2024 4.0 We use them for our payroll and I love having all my information - from paycheck stubs, to time off banks, to tax information all in one place. Pros I like the convivence to look at my information and have it all in one place. Cons Nothing - they are a great company and great customer service Review Source JN Jhavi N. Payroll Specialist Financial Services Used the software for: 1-2 years ### "ISolved is a great System " August 22, 2024 5.0 Isolved is an all-in-one platform that simplifies HR, payroll, and benefits management. It offers intuitive tools for employee data management and process automation, improving efficiency and compliance. However, it can be costly for small businesses and may require time to learn. Pros Isolved offers a comprehensive, user-friendly platform that streamlines payroll, HR, and benefits management. With its intuitive interface, businesses can easily manage employee data, automate processes, and ensure compliance. It's a reliable solution for enhancing efficiency, reducing errors, and improving overall workforce management Cons While isolved is a powerful platform, it can have a steep learning curve for new users. Customization options may be limited, and some users report occasional glitches or slow support response times. Additionally, smaller businesses may find the cost higher than expected. Review Source CA Cassie A. Client Success Accounting Used the software for: 1-2 years ### "Usability " August 8, 2024 4.0 It has been great so far, only a year in but I like it so far :) Pros I really like how easy it is to use once you get used to how it thinks. Initially learning the system does take a good bit of work but once you learn the basics, even if you don't know the answer right away it is easy to know where to find it. Cons There is some inconsistencies with formatting and I think maybe having more mobile accessibility for the basic payroll functions would be helpful for clients. Review Source Response from isolved August 30, 2024 Thank you for sharing your positive experience. We understand that transitioning to an online platform can be a learning curve, but we're glad to hear that it has been a positive change for you. VR Verified Reviewer Founder Accounting Used the software for: 6-12 months ### "Functional" November 18, 2024 3.0 Pros Useful and gets the job done. Reports are pretty helpful Cons It is a bit overcomplicated at times. This can make it a pain to navigate. Review Source LS Luz S. HR Director Food Production Used the software for: 2+ years ### "Isolved Review" July 22, 2024 5.0 Excellent. I can see how being on the implementation side of the system enables an administrator to learn much more of what the system can do for a company than being a user or individual that was not part of an implementation side. Being on both ends I know if I did not have the prior implementation experience, I would not have known how to further improve the system for the current company I am in or know where there are issues that need to be fixed or improved. Without that prior knowledge I would not have been able to see how vast and amazing isolved can truly be for a company and would have thought it was limited to what was shown through the trainings. Often, I speak with isolved reps and am able to tell them of things I know the system can do to have implemented and current isolved reps are not even aware of that (a bit surprising but I guess it is because I was exposed to more information than the day-to-day reps have when I worked with together with isolved and Insperity). Nevertheless, I love isolved. Pros 1\. Customer Service 2. Vast amount of data to work with 3. One place for all your needs 4. Integration with many third parties (recruiting, preboarding, onboarding, background checks, performance management, payroll, time and attendance, compensation management, OSHA reports, personality tests, the list is endless). Cons Benchmarking is only using data from current clients. Does not use 25th, 50th, 75th, 90th and so forth benchmarking. It is limited and not a full compensation management tool. Reps pick and choose what access to give admins even when an admin requests certain options. It is not consistent. Admins should have ability to have access to anything as long as they are properly trained on it. Alternatives considered [Insperity](https://www.capterra.com/p/56017/Insperity-Recruiting/)[Paylocity](https://www.capterra.com/p/86714/WebPay/)[WinTeam](https://www.capterra.com/p/184185/WinTeam/) Reason for choosing isolved 1\. Ability to do more with the platform. 2. Customer Service 3. Potential to have the system continue to grow. 4. Isolved listens to customer needs and makes updates accordingly. 5. Isolved has a great relationship with Insperity. Switched from [WinTeam](https://www.capterra.com/p/184185/WinTeam/) Previous company due to wanting a better platform with an HCM and Payroll that was better for the future of the company. Current company, previous payroll company merged with isolved. Review Source KJ Kiel J. TLM Lead Financial Services Used the software for: 2+ years ### "My review of iSolved" August 7, 2024 4.0 Overall I have enjoyed working in iSolved. Pros Having a payroll and time side in one system. Cons The release of fixes and new features needs work to make sure everything works as expected. Review Source Response from isolved August 27, 2024 Thank you for sharing your feedback! We're thrilled to hear that having payroll & time in one system has been benefical for you. We understand that frequent updates & releases of fixes can sometimes lead to outages, and we apologize for any inconvenience this may have caused. Our team is constantly working to improve the platform and ensure a seamless user experience. If you ever encounter any issues, please don't hesitate to reach out to our support team for assistance. We appreciate your support and look forward to continuing to provide you with a comprehensive solution for all your payroll needs. BW Brian W. Human Resources Manager Government Administration Used the software for: 2+ years ### "iSolved for a Small City" July 23, 2024 5.0 As the system grows iSolved has failed to update many of the smaller functions in their core HRIS and instead added functions behind a module-based paywalls. Not every organization needs a full module, but many need more that the most basic functionality available with the basic system. Pros Isolved provides a comprehensive suite of functions in a user friendly and effective HRIS package. It has never failed to meet our basic needs and still has greater ptontial for use by our City. Cons As the sytem greows iSolved has failed to update many of the smaller functions in ther core HRIS and instead added functions behind a moduale based paywa;;. Not everyorganizations needs a full modicle, btu many need more htat the bost basic funcctionality. Reason for choosing isolved Cost and basic functionality were a better value through iSolved. Review Source KB Karissa B. Product Solutions Specialist Accounting Used the software for: 1-2 years ### "Product Solutions Specialist" August 29, 2024 4.0 All of the staff I've interacted with are friendly and easy to deal with. Pros I like that the system is fairly user friendly. Cons There are so many small buttons that sometimes it's hard to identify when there is an issue where the problem is. Switched from [Asure](https://www.capterra.com/p/159581/Payroll-Tax-Management/) We switched because we needed a more user friendly product. Review Source Response from isolved September 11, 2024 Thank you for sharing your experience with us. We're thrilled to hear that our team has been providing great support to you. We understand your concerns about the small buttons that make it sometimes hard to identify when there is an issue. We are continuously working to improve the interface and streamline the user experience for our customers. Thank you for choosing isolved, and we look forward to continuing to support your team. CK Christine K. Payroll Specialist Child Day Care Services Used the software for: 1-2 years ### "Very Good Product" August 1, 2024 4.0 I like it. It is well thought out and so much information that can be stored. I like the ability to be able to import files which saves a ton of time. Reporting options are amazing. Pros There is a lot of information....neat and tidy. Cons When changes are made to the layout of screens (when there are updates) and we only find out when we go to those screens. Review Source Response from isolved August 27, 2024 Thank you for sharing your feedback! We're thrilled to hear that you find isolved to be a good product. We understand that frequent updates can sometimes lead to confusion when it comes to the layout of the screens, and we apologize for any inconvenience this may have caused. Our team is constantly working to improve the platform and ensure a seamless user experience. If you ever encounter any issues, please don't hesitate to reach out to our support team for assistance. We appreciate your support and look forward to continuing to provide you with a comprehensive solution for all your payroll needs. TA Tom A. HR Insurance Used the software for: Less than 6 months ### "Insolved review" October 31, 2024 3.0 Good, very good even. Could use more features but that is about it. Pros Great place to use for the payroll for our agency Cons Could have more resources, i feel we have to use other software a little to much Review Source EF Esmeralda F. Accounts Payable and Payroll Administrator Hospital & Health Care Used the software for: 2+ years ### "Efficient Payroll" July 25, 2024 5.0 Overall, isolved has significantly improved our payroll processing efficiency and accuracy. It's a reliable and powerful tool that has made my job much easier. Pros The user-friendly interface and efficient payroll processing. Cons Administrators cannot upload a profile photo. Review Source SL Sarah L. Payroll Specialist Consumer Services Used the software for: 2+ years ### "Service Bureau user" August 29, 2024 5.0 Pros I like how user friendly the system is. Cons Nothing. I have used this system before and have always loved it. Review Source TM Tanya M. HR Manager Hospital & Health Care Used the software for: 2+ years ### "iSolved Review" August 2, 2024 5.0 Our experience with iSolved is great! We are so happy with their product and customer service is knowledgeable. Pros We thoroughly enjoy iSolved Payroll product. Since switching over to iSolved from ADP we have saved some much time, effort and money with their efficiencies and integrations. Cons Can't say I dislike anything about iSolved. They are awesome! Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) We made the switch because iSolved was able to integrate withour systems Review Source LR LORI R. General Manager Recreational Facilities and Services Used the software for: 1-2 years ### "isolved review" October 31, 2024 4.0 Somewhat satisfied, reports need to be fine tuned Pros An easy software program to use in some respects Cons Not a lot of options in the reporting. Specific reporting is not available on all aspects of payroll Review Source sR susan R. Payroll Accounting Used the software for: 1-2 years ### "Love it, BUT" August 2, 2024 3.0 I have had all good things to say. Love doing the classes Pros I do love the system. But see the below Cons We go down the next morning after updates Switched from [Darwin](https://www.capterra.com/p/193320/Darwin/) Online access, Self Processing. Self onboarding Review Source Response from isolved August 27, 2024 Thank you for sharing your feedback! We're thrilled to hear that you love isolved. We understand that frequent updates can sometimes lead to outages, and we apologize for any inconvenience this may have caused. Our team is constantly working to improve the platform and ensure a seamless user experience. If you ever encounter any issues, please don't hesitate to reach out to our support team for assistance. We appreciate your support and look forward to continuing to provide you with a comprehensive solution for all your payroll needs. KO Kaitlyn O. Tax Manager Information Services Used the software for: 2+ years ### "Isolved Product" August 5, 2024 4.0 Overall the process has been great when working with Isolved. Pros What I like most about Isolved is that it is user friendly and has alot of capabilities for a HCM software. Cons Isolved Tax Updates See if there are more features to make it more effective. Switched from [Asure](https://www.capterra.com/p/159581/Payroll-Tax-Management/) Tax Software was very difficult to use. Clients were looking for a streamlined approach and more features. Review Source Response from isolved August 27, 2024 Thank you for sharing your positive experience with isolved. We have noted your concerns about the tax software and tax updates and will explore ways to address these areas. TW Tammy W. HR Generalist Farming Used the software for: 2+ years ### "No regrets!" July 22, 2024 5.0 iSolved is really a 1 and done option. Very easy to learn and use in every aspect. Pros They are always willing to listen and help us with any questions we may have. Cons I honestly don't have any cons...not sure what it would be Review Source TT Ty T. Operations Manager Human Resources Used the software for: 2+ years ### "It's A Tough Competitor" August 7, 2024 4.0 It's been great. When things are working, then it easy to sell the product. Pros Innovation and the continuance of trying to be industry standard. Cons Releases tend to break the system and it really puts a strain on the relationship with out clients. Review Source Response from isolved August 27, 2024 Thank you for sharing your feedback! We are happy to hear about your positive experience. We understand that frequent releases can sometimes lead to tech issues, and we apologize for any inconvenience this may have caused. Our team is constantly working to improve the platform and ensure a seamless user experience. If you ever encounter any issues, please don't hesitate to reach out to our support team for assistance. We appreciate your support and look forward to continuing to provide you with a comprehensive solution for all your payroll needs. LC Lisa C. HR Manager Packaging and Containers Used the software for: 1-2 years ### "Very satisfied customer" July 22, 2024 5.0 Very positive. I find it the best HRIS/payroll system I have used. Pros Extremely user friendly and intuitive to use. Cons I would like to be able to enter multiple consecutive vacation days all at once, rather than individually. Review Source RV Rachel V. Accountant Accounting Used the software for: Less than 6 months ### "Excellent product and a big time saver" October 14, 2024 5.0 Excellent tool for payroll and a great time saver Pros Excellent tool to have everything stored in one place Cons The initial training and set up to learn where everything is located and how to use it Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) For better customer service and improved client relationships Review Source AR Anahi R. HR and Payroll Coordinator Education Management Used the software for: 2+ years ### "We love iSolved" July 22, 2024 5.0 I love iSolved. It has been one of the most manageable payroll systems I have used, in addition to all the resources it offers. Pros I appreciate how user-friendly the navigation is, both for administrators and employees. Managing payroll submissions is also easily handled, allowing for control over earnings, deductions, and taxes. Additionally, the available reports for download are incredibly helpful. Cons The only issue I've had with iSolved is the login link. It is not a link you can Google and search for. Review Source Ashlee B. Senior Customer Support Specialist Health, Wellness and Fitness Used the software for: 2+ years ### "Your Employees Won't Be Disappointed With This Software!" July 5, 2024 5.0 If you're looking for payroll software with numerous features, isolved is the perfect solution. It has effectively automated the entire employee management process. Employees can clock in and out, request time off, complete onboarding, read and sign manuals and policies, view payment information, access performance tools, and much more. The employee self-service options are extensive! Pros My favorite features are the ability to review company information and news updates, the employee recognition tools, and the capability to set performance management goals. These have been incredibly helpful in maintaining peak performance and staying updated on changes in company protocols or policies. Additionally, the time-off process is seamless compared to other payroll software I've used. Cons The only real downside is that the sheer number of features can be overwhelming. It wasn't as user-friendly as I had hoped, so there was a slight learning curve with some features. However, it's not significant enough to deter me from recommending it for its robust capabilities. Review Source SO Selva O. Payroll Coordinator Human Resources Used the software for: 6-12 months ### "Too many updates" August 2, 2024 3.0 Pros It is user friendly and easy for clients to understand. Cons They have too many updates, which cause a lot of errors and angry clients! Switched from [Darwin](https://www.capterra.com/p/193320/Darwin/) Darwin was not very user friendly and a pain to use. Review Source Response from isolved August 27, 2024 Thank you for sharing your feedback! We're thrilled to hear that you find isolved to be user friendly and easy for your clients to understand. We understand that frequent updates can sometimes lead to errors and frustrated clients, and we apologize for any inconvenience this may have caused. Our team is constantly working to improve the platform and ensure a seamless user experience. If you ever encounter any issues, please don't hesitate to reach out to our support team for assistance. We appreciate your support and look forward to continuing to provide you with a comprehensive solution for all your payroll needs. Similar Products Featured ## Related categories [Benefits Administration](https://www.capterra.com/benefits-administration-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Attendance Tracking](https://www.capterra.com/attendance-tracking-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.