# Page 21 | isolved Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 21 - Is isolved the right Payroll solution for you? Explore 644 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/164417/iSolved/reviews

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isolved

3.9 (644)

[View alternatives](https://www.capterra.com/p/164417/iSolved/alternatives/)

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Last updated March 13th, 2026

# Page 21 - Reviews of isolved

## Showing most helpful reviews

Showing 501-525 of 644 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RG

Rachel G.  
Admin Rec Clerk  
Government Relations  
Used the software for: 1-2 years

### "Absolute Nightmare"

December 28, 2017

1.0

Cons

It is SLOW as molasses, it randomly duplicates and deletes punches, I have sometimes spent several hours of a day working on my time card. It often miscalculates fringe time available as well. All of my colleagues find it equally infuriating.

Review Source

GS

GARY S.  
Legal Administration  
Legal Services  
Used the software for: 2+ years

### "Solid all around"

May 25, 2021

5.0

Pros

Time clock feature is easy to use. Support is great. Does everything I need. Fair pricing.

Cons

Integration was a lot of work but went smooth. If I switched at beginning of year it would have been much easier.

Review Source

CR

Craig R.  
Vendor Manager  
Banking  
Used the software for: 1-2 years

### "HR system for work"

September 12, 2017

4.0

Easy to access benefits and time off hours left so I can easily request things for myself or my child.

Pros

Ease of use, along with being able to print prior paychecks earlier, look at your time off and vacation time quickly on a easy overall dashboard

Cons

Password changes. The frequency and complexity of a password seems a little much for this type of software. Other than that minor issue, no issues with ISolved

Review Source

SS

Scott S.  
Recruitment & Development Specialist  
Banking  
Used the software for: 6-12 months

### "Very easy system to use and it's great having payroll & time/attendance in a all in one system. It i"solved" our problem with time savings! "

July 20, 2017

5.0

Pros

Ease of use, friendly customer service, great use for salaried employees and supervisors being able to enter in their own punches or their staffs. Overall the system is a PRO itself.

Cons

Sometimes the PTO balances screen "time off balances" can be confusing to employees on finding out how much PTO they have left to use in the year. Otherwise, nothing major, it's great system!

Review Source

JF

Julie F.  
HR Managaer  
Oil & Energy  
Used the software for: Less than 6 months

### "New to iSolved"

March 25, 2023

5.0

The highlight for me is the customer service and ease of getting assistance when i/we have questions.

Pros

Search features are great for new users.

Cons

I've not used it yet enough to really have anything to provide negatively RE the product.

Review Source

KM

Kerry M.  
Occupational Therapist  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Poor app. Wish my company would switch!"

June 19, 2020

1.0

None! Takes time to figure out why app quits working. Then I have to ask HR to clock me in or out! Horrible app!

Pros

Can be easy to use on phone when, (key word 'when' ) it works! It will work for awhile then it won't.

Cons

It will work on your phone then it doesn't. It will send err msgs. Saying you need to authenticate yourself after working for 3-4 weeks! Very frustrating and time consuming!

Review Source

VR

Verified Reviewer  
Marketing and IT Associate  
Packaging and Containers  
Used the software for: Less than 6 months

### "Time Management Made Simple"

September 19, 2018

5.0

Pros

iSolved is so simple to use and makes clocking in and out easy.

Cons

I haven't found any problems, personally, with this software.

Review Source

SA

Stephanie A.  
Loan Clerk  
  
Used the software for: 6-12 months

### "Great Scheduling Program"

May 24, 2018

4.0

I haven't used this system for long, but it does seem to have more perks than other systems I have worked with.

Pros

I love that you can see when other employees are scheduled off. No other schedule system I have worked with has provided this perk.

Cons

Sometimes it's a little difficult to navigate. It seems like there is a lot of stuff and it can get confusing for a first time user.

Review Source

JW

Joel W.  
Operations manager  
Construction  
Used the software for: Less than 6 months

### "Great for tracking our technicians in the field."

May 10, 2019

5.0

Pros

We were looking for something that would allow our techs to clock in where ever they were, and for us to know where they were when they did so. This solved that problem and has probably saved us thousands of dollars in time theft or even just in people "forgetting" to clock out. The reports are easy to pull and make running payroll a breeze.

Cons

The occasional glitch where the breadcrumbs did not track all locations that day, but other than that this has been a great product that has paid for itself.

Review Source

DN

Debbie N.  
Payroll Manager  
Primary/Secondary Education  
Used the software for: 2+ years

### "Time Force is terrific for our school district"

April 19, 2016

5.0

Pros

User friendly, easy to use, easy to read. Our employees have nice access to their information. Payroll reports are good. Great value for a cash strapped industry as well. Tech support is superior to other software support I have had to use.

Cons

Report to print feature is not quite what I would like. Small print on reports if in IE. Firefox is better but I don't like Firefox. Could be settings that I haven't figured out.

Review Source

TA

Tamara A.  
HR Recruiting Specialist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Amazing Product!"

September 20, 2021

5.0

Great team! Great customer service! There are so many options that are offered and so much to choose from.

Pros

I love iSolved Hire and HCM. The system is super easy to use and I can always get an actual person when I have a question... SAME DAY!!!!

Cons

N/A. I have not run across any problems with the system yet. Hopefully I never do :)

Review Source

KJ

Kristie J.  
Payroll Specialist  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Good payroll software, awesome customer support"

May 25, 2021

5.0

isolved is a pretty straightforward software; what we love is the team who helps and customer support.

Pros

The basic version of this software is great and easy to use. The team is great when implementing add ons, and the isolved University is full of helpful documents and webinars.

Cons

Entering time can be cumbersome, but it does work.

Review Source

DP

David P.  
CFO  
Architecture & Planning  
Used the software for: 6-12 months

### "Comprehensive Payroll and HR platform"

September 26, 2019

5.0

Far more flexible and easier to use than other payroll platforms. Automates and simplifies new hire onboarding Ability to add modules such as iHire broadens areas where this software makes a difference

Pros

Ease of use Comprehensive solution automates onboarding of new employees

Cons

nothing about this product is annoying so far

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

ADP relatively inflexible

Review Source

TS

Travis S.  
Assistant Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "iSolved pay review "

July 18, 2019

5.0

Pros

A very simple way to view current and past paychecks.

Cons

The web page needs to be more mobile friendly. Most of the information fields are distorted when viewed on a mobile device.

Review Source

TF

Tammy F.  
HR Dir  
Insurance  
Used the software for: 1-2 years

### "Isolved"

September 7, 2022

5.0

I solved is a great HRIS tool to integrate and streamline hiring, onboarding, payroll and benefits all in you place.

Pros

Easy to use. Customer support was great in setting up the company and training users.

Cons

No downside at this point. It has worked very well and as expected.

Review Source

AC

Amy C.  
HR Director  
Retail  
Used the software for: 1-2 years

### "HRIS Review of Infinisource"

September 14, 2016

5.0

Pros

That they have improved the product considerably, on an ongoing basis, over the last 2 years, which means they will continue to improve it as things change going forward.

Cons

That I was sold on it being an "all-inclusive" product 2 years ago, when it was not. It was a product that had integrated several partner products into one, which always means glitches and problems as information is translated from one system to another. Now they have changed that, but am now even more skeptical of what the sales folks tell me than before, unfortunately.

Review Source

JT

JaNice T.  
Office Manager  
Farming  
Used the software for: 2+ years

### "Great Product and Simple to use"

July 26, 2016

5.0

Pros

It is simple to use and I really like how if I am in a hurry I can add an employee with very little information and then go back later and add the detail. I always receive the best and fastest service from the start of every phone call to the end.

Cons

There are a couple minor things that I wish were more flexible, then again if my boss was more flexible it wouldn't be an issue :-)

Review Source

BH

Bonnie H.  
Ophthalmic Technician  
Medical Practice  
Used the software for: 6-12 months

### "Easy Peasy"

September 13, 2018

4.0

Pros

Extremely individualized with a unique log in for each employee. I am able to easily access and manage my times and payroll without having to contact HR.

Cons

Periodically I will have issues with logging in to the system itself. I do find it easier when I am on wifi and also when my location is turned on.

Review Source

KG

Kimberly G.  
Customer Service  
Medical Devices  
Used the software for: 6-12 months

### "iSloved Review"

August 31, 2020

4.0

iSolved has been a great help and definitely keeps our business organized

Pros

Using iSolved is easy and it offers good training. I like how it brings together several key business aspects all in one place.

Cons

I do not like the pay stub feature and how paycheck stubs are generated/printed. Wish you could switch between profiles with out having to log in/out.

Review Source

VM

Vanessa M.  
Recruiter  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Timeforce-Worth my time!"

August 25, 2016

4.5

Pros

The only reason I did not rank this product a 10 is because I have not used all of the other Employee time clocks out there, but Timeforce is pretty high up there in my book. I enjoy not having to stand at the front desk and check in, here I can log in from my computer with ease. The best aspect would definitely be the ability to actually view my previous clock-ins which gives me peace of mind.

Cons

If anything, I would say the private information that can be seen on the view screen but this can be simply adjusted in options.

Review Source

MG

Melissa G.  
CPOA  
Medical Practice  
Used the software for: 1-2 years

### "This is a great program for employees to clock in and out on. It is user friendly."

March 8, 2018

5.0

Pros

I enjoy being able to use this program to keep up with my time at work. It also allows you to view your paystub and keep up with your PTO.

Review Source

JP

JENNIFER P.  
ADMIN  
Medical Practice  
Used the software for: 6-12 months

### "GREAT PRODUCT TO TRY!"

June 5, 2018

5.0

Pros

This product in my opinion is one of a kind and very easy to use and enter information for your employees.

Cons

The only con to this is only a handful of times have I ever had it to freeze or I put something in that I had to call support to help me correct bc it wouldn't let me on my own.

Review Source

CB

Coltan B.  
HR Manager  
Medical Practice  
Used the software for: Less than 6 months

### "Extremely Rigid System"

January 11, 2017

2.0

iSolved seems to be great for payroll but on the HRIS side of things, it is very rigid. No system customization is available to run workflows (specifically with New Hires and Terminations, but also for a number of other items), Reporting for open enrollment did not communicate to our benefits administrator and we had to manually manipulate the data to match what needed to be transmitted. For this, we were not able to automatically push data and have had to manually enter it every month. Timekeeping has been an issue because we have employees that work in various departments and the system does not do well with that. HR doesn't have the ability to do very much and have to get iSolved reps to do it for us. Overall a very rigid system with little to no flexibility to make a system work for our company.

Review Source

HW

Heather W.  
Controller  
  
Used the software for: 6-12 months

### "Streamlined Payroll "

October 11, 2017

4.0

Pros

System is quick and easy to use and make our processes more streamlined. I love that we have everything all in one place rather that using multiple systems.

Cons

The onboarding piece is limited but overall we are extremely happy with our use of the system and how it helps our employees.

Review Source

Kevin B.  
Computer Science Student  
Information Services  
Used the software for: Less than 6 months

### "Poorly designed interface"

September 30, 2019

1.0

Isolved is easily the worst hr tool I've ever seen or imagined. It struggles to perform simple tasks like PTO requests

Pros

I really have nothing positive to say about isolved. It is below industry standards in every way imaginable.

Cons

Isolved is super slow, and doesn't work on smaller screens (smart phones). The layout looks like it was designed by a first year college programmer, and probably could have been written by one too.

Review Source

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