# Direct Care Innovations Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Direct Care Innovations Software - reviews, pricing plans, popular comparisons to other Scheduling products and more. Source: https://www.capterra.com/p/164430/Direct-Care-Innovations --- # Direct Care Innovations Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Direct Care Innovations ## What is Direct Care Innovations? A workforce business management solution with features for client visit verification (EVV), scheduling, time & attendance, payroll, billing, learning management system, goal & task tracking, and live authorization tracking with real-time alerts & notifications. ## What is Direct Care Innovations used for? [Attendance Tracking](https://www.capterra.com/attendance-tracking-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Workforce Management](https://www.capterra.com/workforce-management-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $6 Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Direct Care Innovations?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.dcisoftware.com&name=Direct Care Innovations) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Direct Care Innovations 5.0 (11) VS. [4.6 (5,138)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $6 Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (11) Ease Of Use 4.7 (5,138) Value For Money 5.0 (11) Value For Money 4.5 (4,901) Customer Service 4.9 (11) Customer Service 4.6 (4,918) ## Direct Care Innovations alternatives [4.6 (124)](https://www.capterra.com/p/164999/Ubeya/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (1,287)](https://www.capterra.com/p/121248/When-I-Work/reviews/) Starting price $2.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) [4.3 (3,035)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/133745/Paycor-Perform/) [Homebase](https://www.capterra.com/p/153076/Homebase/) [4.6 (1,146)](https://www.capterra.com/p/153076/Homebase/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/153076/Homebase/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Calendar Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Employee Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Employee Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Assign working shifts or tasks to employees based on their availability Payroll Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently Real-time Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Based on availability, instantly confirm or deny a request when a new booking is made Time & Attendance 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage employee's work hours to improve payroll accuracy Direct Care Innovations 27 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Track the attendance of specific individuals or groups Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Track and manage schedules and meetings via an integrated calendar Process of submitting and following up on claims with insurance companies Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate Schedule in-person or online classes Track and report regulatory data to either internal management or external stakeholders Electronic storage of staff/employee contact information and job status in a centralized repository Track employee schedules, availability, and performance across projects and tasks Assign working shifts or tasks to employees based on their availability Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Automatically find mutually available meeting time slots across multiple calendars Checking eligibility of patients for different insurance claims Manage and support multiple locations Manage employee salary processes, data, taxes, and records administration efficiently Based on availability, instantly confirm or deny a request when a new booking is made View and track pertinent metrics to find patterns and gain insights from data Plan availability and assign specific time slots for tasks and resources Managing and trading shift details between employees Track employee skills, competencies, training & qualifications Track and manage employee's work hours to improve payroll accuracy Track and manage employee time-off, vacation, and sick leave requests Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Utilize third party services to cover unforeseen labor needs Get Advice We can help you find the software with the features you need. Features 4.9 (11) 4.9 Based on 11 reviews ## Pricing Value for money 5.0 (11) Free Trial Basic $6.00 Per Month Value for money 5.0 (11) 5.0 Based on 11 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (11) 4.9 Based on 11 reviews ## User reviews Overall rating 5.0 Based on 11 reviews Filter by rating 5(11) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DS Donna S. Regional Vice President Operations Financial Services ### "Makes My Life Easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2023 It has been an excellent partnership and real time work experience. The system today works great and makes my life so much easier. Pros Great implementation team and the DCi team are great partners motivated to support our business needs. They took the time to fully understand our business which makes it easier to discussion any new opportunities Cons I honestly do not yet have any cons, but I see so much additional opportunity possible that we continue to work with DCI on. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JT jennefer t. Program Manager Hospital & Health Care ### "dci" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 2, 2020 Pros easy to use and great customer service from all departments. Cons nothing. It is all great and exceeded our expectations. Switched from [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/) We needed something better for our employees and more cost effective for the company. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 4, 2020 We are so happy that DCI has helped your organization and to partner with you all! Thank you so much for your time in leaving us feedback! TH Trecia H. Prog Manager ### "In a nutshell - excellence!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 1, 2018 Pros DCI is so easy to navigate, offers access to reports for time entries and authorizations, and is very accurate! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 6, 2018 So glad to hear you are enjoying the benefits of DCI! Thank you so much for taking time to leave us feedback. KW kenneth w. Director of HCBS/MC Individual & Family Services ### "Very Easy to use. Training videos and tracking is a huge help." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 28, 2018 This software makes are entire job easier. Much less time doing administrative activites and more time for providers and clients. Pros Ability to track training. overtime tracking. Reports are exportable. Easy to train providers and clients how to use. Cons Limited character input on note section in punch entry. Expired training report could be more searchable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 2, 2018 Hello Kenneth, Thank you so much for taking time out of your day to leave feedback for DCI. We are very glad to hear that it is easy to use as well as finding the training videos helpful. And I have good news for you-if you click on the add note button the character limit there has now been removed! It is feedback like yours that always helps us to improve. So, thank you again! -DCI Management MO Mikaela O. UAT Manager ### "Excellent, robust system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2017 Reduced overtime, more efficient scheduling, staying within authorizations, maintaining training compliance. Pros The software is easy to use for all user levels. From end users to supervisors to administrative staff, the system is user-friendly. The best part of this software is that it's sophisticated enough to be used for all of a company's needs, including time-keeping, payroll, billing, scheduling, and training compliance. Cons Due to how many different tasks the system can perform, it can take some time to get to learn how to use at an administrative level, but the customer service provided is phenomenal. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 11, 2017 Hi Mikaela, We are so very happy to hear that DCI is saving your company so much time and money as well as an easy to use efficient system. Please let us know if you ever need anything or have any feedback for anything that we can improve upon. Have a great day! LH Laura H. VP of Implementations ### "Keeps me in compliance" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 23, 2017 Pros With the new EVV requirements coming for Medicaid services, DCI allows for me to use one system for EVV and for my payroll and authorization tracking needs. Cons Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 23, 2017 Thank you so much for your feedback Laura! We are very happy to hear you are all set for the upcoming EVV mandate! DM Dianne M. AR Manager ### "Excellent, time saving with increased accuracy. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 August 10, 2017 Pros The ease of accessing large amounts of data with one comprehensive report and ability to upload data files. Cons Some confusion with linking accounts for new users, with training, issue resolves . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 16, 2017 Diane, thank you so much for taking time to leave feedback for DCI! We are so glad to hear that you feel that Direct Care Innovations is saving you time with one comprehensive report & your ease of use to upload data files. We are also happy to hear, that with training, the linking account issue resolves itself. Please feel free to reach out to us if you need anything further 480-295-3307. MG Marisela G. AR Processor Accounting ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 7, 2017 Pros It is super easy to use and has a lot of various reports that are very helpful when researching punch issues. Cons Authorizations do not show an ongoing history of the changes that were made to it. For example if 10 units were added or the dates changed you don't see the history just when the auth was created. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 16, 2017 Marisela, thank you so much for your wonderful feedback! We are excited to hear that DCI is very easy for you to use & that the reports are helpful for researching issues. Changes to an authorization can be seen in the Admin environment and we are currently working on some features that are in the test environment that I think you will find helpful. We take our customers feedback very seriously as you know we are always updating our system with feature enhancements. We will have someone from our product team reach out and discuss these items with you. Thanks again! TC Trevor C. Revenue Accounting Director Non-Profit Organization Management ### "Welcome to the 21st Century! Changed how we do business!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 7, 2017 Staff expenses have lowered. Receivables, total outstanding has dramatically decreased. Time savings, our staff is now able to dedicate their time to other areas that had been previously neglected. Pros I would like to say something like, the ease of use and streamlined capabilities of DCI Software cut our time spent on billing in half and have saved us money. BUT! In reality this software has cut our billing time by at least a factor of 3 and only continues to improve. Although difficult to quantify at this point, there is no doubt that since we have implemented DCI that our billing metrics have improved dramatically, easily saving us tens of thousands of dollars annually. Cons When we first rolled out DCI the reporting capabilities were not getting our operations staff the important decision making data that we had hoped to get. However, after working with the DCI staff they were quickly able to create customized reports that met our needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 19, 2017 Trevor, thank you so much for taking the time to leave feedback for DCI. We are excited to hear about all of the time and money your company is saving and most importantly that your staff is able to focus again on important areas they previously did not have the time to do so! Also, very glad to hear that you were able to work with the DCI team to make customizable reports that provide value and meaning to your company. Should you ever need us again please do reach out! MM Mindi M. VP of Operations Individual & Family Services ### "I get straight forward, easy to use, information with just a few clicks!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 11, 2017 Pros The ease of generating meaningful reports helps expedite monthly dashboard entries and our coordinators are saving significant amounts of time each month generating staff schedules within minutes! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 11, 2017 Thank you for your feedback Mindi! We are very happy to hear that our software benefits you daily and your ease of use! [View all Reviews](https://www.capterra.com/p/164430/Direct-Care-Innovations/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)