Average Ratings

5 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

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About Cloud Call Center

A call center solution that allows for workforce optimization, mobile marketing, proactive costumer communications, and more.


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Cloud Call Center Features

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Cloud Call Center Reviews Recently Reviewed!


Nice Product For Call Centre with good reporting and recordings features

Mar 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Good admin dashboard and easy to access portal. support always available for any help 247.Overall good service and increased the call centre productivity.

Cons: need improvement is on reporting things and need to add more repots for agents and managers so that it will more easy to manage the operation.

Overall: yes get benefits for call centre

When we rolled Sip2Dial call center software to our company we didn't need any technical training to

Jun 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Sip2Dial call center software is very easy to use. Easy to generate and submit a ticket through also track tickets very easily.

Overall: One can express views honestly and also share his/her recommendation after using product.

Its a platform from where you can convey your message to Top level also give your suggestion to brush up the products if required.

I am completely blown away by its amazing features.Thanks,sip2dial for being so awesome.

Mar 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: We cant speak highly enough of our experience with sip2dial.We were startups with very little knowledga about how to find the right call center software.We went to a couple of call center software providers before sip2dial,but we knew instantly that sip2dial is the perfect choice for us .

Cons: little hard to get around, so takes a second or two to get it all set up. Otherwise not a big deal.

Get Great service from Sip2Dial call center software at a reasonable price and it really works well.

Jul 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: All support under one banner. I am recommending peoples who are looking for this type of tool to setup your call center and get technical support 24*7

Overall: One of the best way to reach out the right thing before implementing. It helps you to get best among the market and server best.

Excellent Software for call center

Jul 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Excellent Software for a call center to land directly on IVR and store all information in the database.

Cons: Not a single call will be dropped. Integrated with CRM System to get a lead and satisfied the client.

Overall: To get review from the market