---
title: "NovoClinical Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about NovoClinical Software - reviews, pricing plans, popular comparisons to other Medical Scheduling products and more."
source_url: "https://www.capterra.com/p/164437/NovoMedici/"
page_type: "product"
language: "en"
---

# 

 NovoClinical Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

NovoClinical

## What is NovoClinical?

NovoClinical is a fully integrated multi specialty cloud based EMR system designed by practicing physicians to make the medical practice more efficient and more profitable. Feature set includes Device compatible, Scheduling, Charting (Customizable reports), Decision Support, E-Prescribing, MU Certified, Order and Result Tracking, Patient Eligibility, Patient Portal, E-Fax, Texting, Coding, Billing, Accounting, Statement, Credit Card payment integration and many more.

## What is NovoClinical used for?

[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Patient Scheduling](https://www.capterra.com/patient-scheduling-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/)

Overall rating

Based on 34 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Starting price

$99

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## NovoClinical alternatives

Highest Rated

[4.8 (534)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.5 (566)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.4 (670)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

Starting price

$160.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/164437/NovoMedici/alternatives/)

## FAQs about NovoClinical

Overview

### Which roles and teams benefit most from NovoClinical?

NovoClinical is most used by practice managers, administrators, and front-office teams that need to streamline scheduling, billing, and daily clinic operations. Providers, including nurses, nurse practitioners, physician assistants, and pediatric leaders, rely on it for charting and patient management, while owners and executives use it to oversee practice performance and workflow efficiency.

Answer based on 34 reviews

Overview

### What company size and industries is NovoClinical built for?

NovoClinical is built for doctors across specialties, primarily small businesses at 97%, with midsize organizations making up 3%. It is used most in Medical Practice at 55%, followed by Hospital & Health Care at 18% and Health, Wellness and Fitness at 15%, indicating a strong fit for smaller healthcare providers.

Answer based on 34 reviews

Features and Usability

### What are the key features of NovoClinical?

NovoClinical offers EMR/EHR, appointment scheduling, charting, clinical notes, and patient records management for clinical documentation and care. It also includes billing & invoicing, claims management, coding assistance, insurance eligibility verification, and revenue management, plus telemedicine, client and patient portals, reporting, and workflow management.

Pricing

### How much does it cost and what fees or limitations are included?

NovoClinical starts at $99 per month for Specific features only, with Full EHR at $250 per month and EHR with Practice Management at $385 per month, all flat-rate plans. Pricing reviews call it low-cost and better than competitors, though one note says revenue cycle management could be improved.

Answer based on 6 reviews

Getting Started and Support

### What training and onboarding options does NovoClinical offer?

NovoClinical provides in person training and live online sessions for teams getting started. In person training supports face-to-face instruction, while live online sessions allow guided training through a virtual format.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does NovoClinical offer?

NovoClinical provides Email/Help Desk, a Knowledge Base, Phone Support, and Chat. Reviewers describe the support team as responsive, helpful, and easy to reach by phone, with quick troubleshooting in many cases. Some users also report inconsistent customer service and communication.

Answer based on 6 reviews

## Features

AI summary

Based on 4,113 Medical Scheduling reviews

Capterra data shows that buyers of Electronic Medical Records rank the following features as their top priorities:

-   **HIPAA Compliant** (**75%** of reviewers rated this feature as critical)
-   **Patient Records Management** (**62%**)
-   **Charting** (**63%**)

NovoClinical supports all three of the features reviewers consider most important: **HIPAA Compliant**, **Patient Records Management**, and **Charting**. Together, these capabilities help businesses protect sensitive patient data, maintain complete and accessible medical records, and document care accurately, allowing teams to improve compliance, support better clinical decisions, and manage daily workflows more efficiently.

HIPAA Compliant

5.0 (12)

66.67% of 12 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Patient Records Management

4.5 (11)

72.73% of 11 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Charting

4.6 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Medical Billing

4.6 (11)

54.55% of 11 reviewers that rated this feature as important or highly important

Manage billing and payments for a healthcare provider

Calendar Management

4.3 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Appointment Scheduling

4.9 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

NovoClinical 72 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Claims Management: Process of submitting and following up on claims with insurance companies
- Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems
- Clinical Care: Any form of examination or diagnosis performed for the purpose of medical treatment.
- Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician
- Coding Assistance: Automatically generates E/M codes based on information collected during patient charting
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Credit Card Processing: Accept and process credit card transactions
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file
- Documentation Management: Manage product specific documents in a categorized order
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- E-Prescribing: Transmit prescriptions to pharmacies electronically
- Electronic Payments: Electronically collect payments for goods or services
- Email Reminders: Reminders sent via email
- EMR/EHR: Create and securely store digital patient records
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- For Anesthesiologists: Software specialized for anesthesiologists
- For Dermatologists: Software specialized for dermatologists
- For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation
- For Mental/Behavioral Health: For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc.
- Forms Management: Store, manage and track all forms in a centralized location
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Live Chat: Ability to chat online in real time
- Meaningful Use Certified: Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged
- Medical Billing: Manage billing and payments for a healthcare provider
- Medication History: Access to patient medication history data
- Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects
- Multi-Location: Manage and support multiple locations
- No-Show Tracking: Track and monitor patient no-show rates
- ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL
- Patient Database: A repository of patient data, including their past and current health issues, treatment history, and more
- Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc.
- Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
- Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more
- Real-Time Reporting: Active reporting of data and metrics
- Referral Tracking: Log and store the source of contacts/leads
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- SMS Messaging: Send messages via SMS
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Telemedicine: Meet with patients remotely
- Telemedicine Integration: Provide integration with third-party telehealth applications
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Templates: Sample files or documents that could be customized as needed or used as is
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Video Conferencing: Connect with meeting participants remotely over video
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

4.7 (34)

4.7

Based on 34 reviews

## Pricing

Value for money

4.8 (32)

[View pricing plan details](https://www.capterra.com/p/164437/NovoMedici/pricing/)

Specific features only

$99.00

Flat Rate,Per Month

It includes:

-   Appointment Reminders
-   Customization
-   Patient Demographics
-   Provider Reports
-   Scheduling
-   Voice Recognition

Full EHR

$250.00

Flat Rate,Per Month

It includes:

-   Account Reports
-   Appointment Reminder
-   Clinical Decision Support
-   Customization
-   Demography
-   Document Management
-   Electronic Eligibility
-   E-Prescribing
-   In-Office Task Management
-   Lab Integration
-   Language Translation
-   Meaningful Use Certified
-   Nurses Note
-   Patient Portal
-   Provider Reports
-   Scheduling/Appointment
-   Secure Messaging
-   Technical Support
-   Tele Visit
-   Voice Recognition

EHR with Practice Management

$385.00

Flat Rate,Per Month

It includes:

-   Account Reports
-   Appointment Reminder
-   Clinical Decision Support
-   Customization
-   Demography
-   Document Management
-   Electronic Claims
-   Electronic Eligibility
-   E/M Coding
-   E-Prescribing
-   ERA
-   Followup & Denial Management
-   In-Office Task Management
-   Lab Integration
-   Language Translation
-   Meaningful Use Certified
-   Nurses Note
-   Patient Portal
-   Patient Statement
-   Provider Reports
-   Scheduling/Appointment
-   Secure Messaging
-   Send & Receive Fax
-   Technical Support
-   Tele Visit
-   Voice Recognition

Value for money

4.8 (32)

4.8

Based on 32 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

5.0 (33)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (33)

5.0

Based on 33 reviews

## User reviews

Overall rating

4.8

Based on 34 reviews

Filter by rating

5(27)

4(6)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AW

Alauna W.

Practice Manager

Medical Practice

### "A breath of fresh air ...Thank you Novo : )"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 25, 2026

Overall, we have had a very positive experience with this EMR. What we value most is the flexibility and willingness of the product to evolve. Especially in this healthcare climate, we consider this company a breath of fresh air to work with. For our practice, the combination of flexibility, useful time-saving features, responsive support, and a clear commitment to improvement makes this an EMR we are happy with overall. There are certainly pain points, but they are manageable, and we see them as areas for continued improvement rather than fundamental problems with the product.

Pros

One of the biggest strengths is the effort to add features that provide meaningful, practical value rather than simply adding features for the sake of having them. For example, the billing functionality automatically posts most ERAs and automatically files secondary claims. These features save our practice a tremendous amount of administrative time and make a noticeable difference in our day-to-day workflow.The support team is another major strength. They are professional, responsive, and willing to work through problems with us. We have also found them receptive to suggestions and requests for improvements. That willingness to listen and make changes gives us confidence that the product will continue to get better. The system is also customizable, which is particularly valuable because every medical practice has slightly different workflows. We appreciate having the ability to adapt the system to our needs rather than being forced into a rigid workflow.

Cons

Tools like the clinical decision (pulls lists of patients based on clinical data) are currently not very intuitive, and the administrative reporting capabilities could be more robust. Workflows involving nurse documentation, fax sorting and history reports (table of contents for chart) are currently being upgraded but formerly weren't as easy to navigate as we would like. That said, many of these issues are being addressed gradually. While they can be frustrating, they do not outweigh the overall value of the product to our practice.

Switched from

[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)

Support was bad and they didn't listen to customers requests for improvements/enhancements. They were expensive and under delivered on features you were paying for.

Alternatives considered

[Elation](https://www.capterra.com/p/147889/ElationHealth/)

[CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)

[AdvancedEHR](https://www.capterra.com/p/114601/AdvancedEHR/)

Reasons for choosing NovoClinical

They were the most transparent and had the best reviews for customer service AND product.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MB

Mishal B.

Physician, Ownerr

Medical Practice

### "5 stars for Novoclinical "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 24, 2026

Great experience with the system and support staff. Love being able to schedule training calls and have questions answered.

Pros

The ease of support and resolution of any issues that occur. Love being able to personalize it to our office and needs.

Cons

Not always able to forward messages to other staff within the office and time stamps being off on messages. Would love to be able to see trends on lab reports that come back.

Alternatives considered

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)

[Hint Clinical](https://www.capterra.com/p/238712/Hint/)

Reasons for choosing NovoClinical

Closest to EPIC, was able to complete a demo session.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SO

Som O.

Office Assistant

Medical Practice

### "NovoClinical - pros and cons"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

August 24, 2026

Overall our clinic has a fairly decent experience with NovoClinical. It is not perfect (no system is) but we are able to effectively run our clinical practice with the EHR.

Pros

Customer service is very responsive. In this day and age where customer service is becoming more unavailable, it is nice to have customer service that you can reach when needed. I think there EHR does give you value for your money and within reason they try to accommodate your clinical needs as a practice. Recently, they have been rolling out some updates that have improve the visual graphical interface, improved workflows and usability.

Cons

Some of the workflows are clunky and not user friendly. 1.) In reminder notifications, date format is YYYY/MM/DD. We frequently have patients who misread the date and miss their appointments because of that. 2.) From a physician's POV, they would prefer that when they pull up a patient, it acts like a paper chart where there are tabs that take you to all relevant aspects of the patients detail rather than have to close windows and open other windows to access information. 3.) The system frequently has glitches that require you to restart a workflow or log out to log back in. 4.) Patients frequently report that they have issues with the log-in workflow of the patient portal and they have to re-do process. 5.) Even though in the portal there is a feature that allows patients to update their demographics, on the clinic side, we are unable to merge that information. Any attempt to do this, gives you the warning that it will create a "new patient". So, you have to manually update any patient demographic changes which defeats the purpose of the patient updating their details via the portal. 6.) When patients use the portal to upload documents, there isn't an effective error message notification that alerts them to the document type that is accepted. Sometimes patients upload docx files which aren't accepted by the system and on the clinic side, it downloads as a text documents with unreadable text.

Switched from

[AdvancedEHR](https://www.capterra.com/p/114601/AdvancedEHR/)

The EHR became unusable. So many settings created at implementation had broken down and customer service could not help us fix it and just gave us convoluted work arounds.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AD

Ade D.

CEO

Medical Practice

### "Best customizable EMR/Practice management software so far"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 21, 2026

Overall, it has been a highly customizable, intelligent platform that has enhanced my productivity and patient satisfaction.

Pros

I have been on this platform for over 3 years, and the customer support has been steadfast, helpful, and responsive to requests to customize the EMR to better fit my workflow and practice needs. It has made it easier to communicate with patients and has streamlined practice management and patient care. It is a great value, as I am paying much less than my previous interfaced EMR/Practice management software combo. I look forward to the updates in the works, as I think they will continue to reduce the administrative burden that physicians are saddled with.

Cons

There seem to be a lot of bugs and issues, especially around the update release. The development team handles issues as soon as they become aware of them, but pinpointing the issue and notifying support can disrupt a busy workflow.

Switched from

[ModMed](https://www.capterra.com/p/124590/EMA/)

needed better support and customization, needed EMR and Practice management to be fully integrated as one

Alternatives considered

[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)

Reasons for choosing NovoClinical

Novo has better customer support from sales to deployment and beyond

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MV

Meir V.

Administrator

Medical Practice

### "A fantastic, customizable EHR that our team loves using daily"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 15, 2026

This software is a vital part of our daily operations. Between the robust platform and a support team that genuinely helps your business succeed, we couldn't be happier with our decision to use NovoClinical.

Pros

What we like most about NovoClinical is how natural the charting feels. The layout mimics familiar clinical charts, which saves our team a lot of time during busy days. It is highly customizable to our specific workflow, and the customer support team is always responsive whenever we need assistance. It bridges the gap between clinical documentation and practice management perfectly, giving our business excellent return on investment.

Cons

We previously struggled with the font size being too small to read comfortably. However, the system has since been updated, and the font is now larger and much easier to read.

Switched from

[PrognoCIS](https://www.capterra.com/p/37932/PrognoCIS-EMR/)

We originally switched from PrognoCIS because we felt we had completely outgrew them and their team wasn't willing to support our evolving needs. NovoClinical has been the exact opposite.

Alternatives considered

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)

[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)

[CureMD](https://www.capterra.com/p/98772/CureMD-EHR/)

Reasons for choosing NovoClinical

We looked at all the major corporate players like eCW, Athena, CureMD, and Epic, but we chose NovoClinical because they actually did what they claimed they could do. While other systems make big promises during the sales pitch but fall short on execution, NovoClinical delivered.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AA

Adebukola A.

CEO

Health, Wellness and Fitness

### "A Seamless, All-in-One EMR Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 17, 2025

The platform is intuitive, reliable, and designed with clinical workflow in mind. It effectively streamlines documentation, patient communication, and billing, which has significantly improved both efficiency and patient care. Compared to the many EMR systems I’ve used over the years, NovoClinical has offered the most comprehensive and user-friendly experience. It has truly supported my ability to deliver high-quality care while minimizing administrative burden.

Pros

The seamless integration between the EMR, patient communication, and billing processes significantly enhanced efficiency and reduced administrative burden. It enabled a more organized and timely approach to documentation, follow-ups, and revenue cycle management, all within a single, intuitive platform.

Cons

Honestly, there wasn’t anything I strongly disliked. Over the past eight years, I’ve worked with 13 different EMR systems, and NovoClinical stands out as the most effective and user-friendly among them. While no system is perfect and there’s always room for improvement, NovoClinical has been the most seamless and supportive platform I’ve used to date.

Switched from

[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)

[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)

I made the switch to NovoClinical after using 13 different EMR systems over eight years, consistently encountering issues with inefficiency, poor integration, and limited support.

Alternatives considered

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)

Reasons for choosing NovoClinical

I chose NovoClinical over other EMR systems because of its intuitive design, seamless integration between clinical documentation, patient communication, and billing, and the level of customization it allows for clinical practice needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EL

Eric L.

Operational Management

Medical Practice

### "Great Experience "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 9, 2024

Positive and easy to work with. Quick responses.

Pros

We have been looking for a new EMR for some time. When we saw Novo and there willing to work with our unique needs, we decided to go with them. One of the main reason why we left our old EMR is due to their lack of communication. The communication that we have with Abhrodip Paul exceeded our expectations. Between long and countless meetings and detailed emails, his dedication to making this work really helped us get started with the program.

Cons

The aesthetics can be fixed up a little. We were told that they plan on working on that for 2025.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RG

Rene Gildas K.

Agro service

Program Development

### "gestion de projet "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 19, 2023

Pros

De qualité très exceptionnelle et pratique, ce logiciel permet de gérer les dossiers patients informatisés, il permet également la programmation des patients, la gestion clinique et médicale.

Cons

Ce logiciel ne nous donne aucun soucis pour signaler aux proches.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MA

maximiliano A.

oficial

Construction

### "es una plataforma innovadora, ofrece soluciones integrales para la gestión de ensayos clínicos "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

September 23, 2023

Pros

es su enfoque en la eficiencia y la calidad de gestión de ensayo clínicos

Cons

el servicio al cliente ineficiente y la falta de comunicación

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CS

Cheryl S.

Family Nurse Practitioner

Health, Wellness and Fitness

### "Is great"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 7, 2023

Pros

Ease of training, ease of scheduling and documenting

Cons

How we cannot reset our own passwords as thats a little time consuming to wait for someone else to reset them

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

June 16, 2023

Hi Cheryl, Thank you ! Please go to User Manage and make sure your email address field or communication email address field has your email address. Email is required for password change by user.

[View all Reviews](https://www.capterra.com/p/164437/NovoMedici/reviews/)

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