ERPNext Ratings

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
4.5/5

About ERPNext

Open source solution with HR management, collaboration tools, stock management, project management, and CRM capabilities. Learn more about ERPNext

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Reviewer's Role
Length of Use
Frequency of Use
Martin S.
CEO
Computer Software, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
3/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: SoftwareAdvice
July 28, 2019

“The best choice for teams that have some technical knowledge in house”

OverallThe community is vibrant and fast. There are telegram messenger groups for live communication. There is a super active forum platform. And there is a structured and well maintained github project. If you want to be part of this community, it's easy to get rolling.
ProsThe extensibility and flexibility of ERPNext is unrivaled. Every field you create becomes instantly available as an API point in the powerful interface of the ERP software. All relevant core features of an ERP system are mature and help you learn to do it the right way as a company. The team is rigid and consequent in making sure, that this streamlined process of creating opportunities, quotations, sales orders and sales invoices is kept intact which is very healthy and keeps customizations sane.
ConsERPNext is not yet easy and straight forward to use. If you have no idea of ERP software and you have no technical skills at all this is not for you. I would love to see the team focus more on the UX of the interface and the ease of use for new and very occasional users. The software feels like it's really made for experts and daily users. That said, we have compared ERPNext with Salesforce and SAP and the open source solution really shines in comparison. But having all the ERP world suck at UX does not mean that this is an unsolvable problem. Also the documentation of ERPNext is not job or use case driven and very technical at times. We have started to try to help this. But it's easy to ask and not so easy to deliver. Work in progress ...
Reviewer Source 
Source: SoftwareAdvice
July 28, 2019
Avatar Image
Tyag K.
Managing Director
Electrical/Electronic Manufacturing, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 27, 2018

“ERP Next - open source on AWS”

OverallExcellent for small businesses with limited resources. Probably good for medium sized businesses as well as there are several mid sized companies (< 10 million t/o) also using this as figured out through the forum. There is a very active forum and a very good team of active developers. Would recommend the product purely on its stable functionality, ease of use and comprehensiveness.
ProsVery very low cost if you can implement and host it yourself. We have hosted it on AWS and for the price of just the AWS infrastructure you have a world class system at your beck and call. We have been using it for the last 2 years and run our small company (20 people) on this system for everything from purchase-to-pay, order-to-cash, accounting, payroll and HR, inventory etc. It is also available as SaaS for a very reasonable price/seat. The system is comprehensive and very thoughtfully designed and actively developed. It addresses country specific requirements for the most part (please check for your country).
ConsThe upgrades are a bit difficult for someone who is non technical. New feature requests usually are addressed but needs external funding/support as it is open system and developed by the community. Best way to use it after evaluating if viable for your business (by trying the 30 day trial on the cloud) is probably as SaaS.
Reviewer Source 
Source: Capterra
November 27, 2018
Revant N.
Director
Construction, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
April 9, 2018

“Made for resourceful entrepreneurs of any scale!”

OverallVery active community, any feature you need can be requested on github issues and as per the importance and other priorities your issue/feature request will make it to core product eventually. Whole community, core team, service providers and ERPNext Open Source Software Foundation, India are aligned to resolve issues / requests posted on github.
ProsFree and Open Source Foundation and Community backed ERP Easy Web UI Actively developed. Quick release cycles (follows semantic versioning) Extendable Allows connection with micro-services, acts as OAuth 2.0 Authorization server and resource server. Making it easy to connect devices, apps and gadgets to your Frappe / ERPNext server
ConsNo proprietary dependencies can be put into core product. Not suitable for anti-free software companies. Rolling release, No LTS. Not suitable for organisations that cannot adapt to regularly updated ERP system. e.g Some organizations still need FoxPro based systems, not suitable for such organizations.
Reviewer Source 
Source: SoftwareAdvice
April 9, 2018
Dhananjay P.
Manager, Research & Development
Industrial Automation, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 13, 2017

“Well designed, easy to use ERP and surprisingly easy to customize ”

OverallBetter purchase, inventory and production management. Better interoperability between different departments- Sales, Accounts and Production. More importantly better adherence standard BOMs.
Pros- Based on the Frappe framework, it makes it easily customizable - Neat and responsive UI - Great for manufacturing with Multilevel BOMs, managing multiple production departments - No vendor lock in. The software 100% open-source. It provides great security to small scale businesses. - Community driven and transparent approach to development
ConsERPNext user manuals should cover more number of use-cases. They typically cover the standard use-case. Compared to products like Tally or SAP awareness of ERPNext in India is still low, end-user confidence and acceptance has to be essentially be established with trials.
Reviewer Source 
Source: Capterra
November 13, 2017
Donna R.
President
Information Technology and Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
March 27, 2019

“ERPNext”

OverallI have been using ERPNext in my business very effectively to track inventory (and serial numbers) across multiple warehouses. I appreciate the ability to repack and to maintain delivery and installation information.
ProsThe Team is constantly improving this software and listening to their user base. I can almost always find an answer to my questions in the community forums. I look forward to new features.
ConsSome functions are designed to address specific needs in foreign countries. It isn't always obvious how to adapt a function to meet your own criteria. Some features are lacking, especially if you are accustomed to batch processing.
Reviewer Source 
Source: Capterra
March 27, 2019
Pradeep R.
Principal Consultant
Management Consulting, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: GetApp
June 16, 2018

“Probably most powerful software ever made”

Pros- Extremely flexible engine. You can define any process in the world without knowing any programming. My team which has implemented this does not know programming at all. We were able to manage entire implementation only through customisations. - Doctype concept they have used is extremely powerful and flexible. - Quite a detailed documentation with ample videos and webinars (also available on youtube). - Extremely strong accounting background. - Same can be used for as many user roles you want. Can be used by start-ups as well large organisations.
Cons- Bank integration missing - Scope for improvement on CRM like Zoho. Though existing CRM data management is very strong.
Reviewer Source 
Source: GetApp
June 16, 2018
Roodesh R.
Director
Management Consulting, 1-10 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
3/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: SoftwareAdvice
September 22, 2017

“Fast setup, catering for all standard business needs and ready to use from day one!”

OverallGreat ERP software for small and medium businesses which cater for quite a number of business processes. Support should be more readily available rather than 'pushing' customers towards blogs for help in sorting out issues and/or understanding them.
ProsEase of setup and intuitive navigation through the system. Most standard business processes are already catered for. Changes in look and feel, including overall business template setup relatively easy to set up. Available help through manual and videos are very helpful.
ConsHard to trace back minor glitches/bugs. Support not really catering for these small issues, which sometimes take time to understand the cause. Support often not very friendly in explaining the issue/bug but still rectify them.
Reviewer Source 
Source: SoftwareAdvice
September 22, 2017
Abdulla P.
Software Developer
Human Resources, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: GetApp
April 26, 2017

“A Great and true Opensource ERP Application”

OverallERPNext is the great and true opensource,community-driven ERP App out there.It includes the maximum possible modules in a traditional ERP App and had a huge options to customize it with minimal effect.
ProsA great product, we have used for 1 years without almost any down time. The software has progressed through that time to its now broad spectrum suitable for almost any small to medium size. I recommend this product without reservation.
ConsLittle bit tough to learn,when we need complex customization. Perfect ERP system for smaller companies at a very competitive price. Free up to one users. Has all functionality needed by smaller companies. Easy to use. Perfect
Recommendations to other buyersIf you are a small or mid-sized company,trying to implement ERP,then ERPNext is for you.
Source: GetApp
April 26, 2017
Andrew T.
Accountant
Industrial Automation, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
February 10, 2017

“ERPNext: Competitive Advantage package for a Small Business ”

OverallERPNext helps a small organisation like ours to grow without the typical limitations. With this comprehensive package everybody internally and externally can interact and add information to allow better communication, reporting and supervision. Data is live and helps avoiding to duplicate, triplicate, same information into different documents. Moreover, it can be customised to suit your best practices, policies and procedures. We have been using ERPNext for more than two years and not willing to go back to the old way!
ProsEasy to use, open source
ConsSome functionalities are not ready yet, but with the community support, contributions will fill the gap quickly
Source: Capterra
February 10, 2017
Sammish T.
IT Administrator
Consumer Goods, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: GetApp
September 7, 2019

“This is best choice your are passionate in IT ”

ProsThe community is very active. software is easy to manage at the end user level and administrator level. they are fixing issues quick. However, this is 100% Open-source rocking with Ubuntu Server.
Cons1. ERPNext providing a chance to IT passionate peoples to become their carrier in ERP Industry. 2. ERPNext Providing small, medium companies become their business more intelligence. 3. ERPNext is breaking "closed" platform ERP industry common concept. 4. I love ERPNext because of ERPNext for me.
Reviewer Source 
Source: GetApp
September 7, 2019
Narciso N.
Backend Developer
Computer Software, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
3/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
January 24, 2019

“The best ERP for small and medium size companies”

OverallIn overall, ERPNext is an amazing product, I use it every day and I feel so good with the platform
ProsOpen Source Easy to use A lot of modules available inside the platform such as Education, Non Profit, Agriculture, etc Growing community Active forum to discuss any issue
ConsAs an active Open Source project a lot of times We face a lot of features requirements that are not so great to have in our system. Also, the permission system is a little bit complicated
Reviewer Source 
Source: SoftwareAdvice
January 24, 2019
Vinay K.
Senior Software Architect
Financial Services, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
May 28, 2019

“Robust ERP”

OverallWith ERPNext we have a good HRMS and an employee intranet portal. Our large scale accounting system is powered by ERPNext. ERPNext coupled with frappe framework has offloaded a lot of our time and effort that would have gone into building such a system from scratch and helped us focus on our core business challenges.
ProsMost of the business requirements available out of the box. Ease of configuration to suit business needs.
ConsUpgrade issues with customized versions.
Reviewer Source 
Source: Capterra
May 28, 2019
Massimiliano C.
ICT Manager
Logistics and Supply Chain, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
September 6, 2018

“Best Open Source ERP”

ProsOpensource: today is a must for an ERP Web-based: the only way to be used by everyone, everywhere Solid: even if it is a rather new software, it has already reached a good level of stability Big community: look on github
ConsToo fast updating: Unfortunately, an ERP is a complex system and its most important capacity is to be able to adapt to different scenarios (each company has its own characteristics). AGILE and open source development pay the price of continuous updates that must be managed carefully, especially if you made low-level customizations.
Reviewer Source 
Source: SoftwareAdvice
September 6, 2018
Narciso N.
Backend Developer
Computer Software, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
April 26, 2017

“ERPNext great experience”

OverallThis is one of my favorites products and i recommend it 100%
Pros- The easy way of use. ERPNext is a great product that is really easy to use for all users. - How easy is to modify/expand its functionality with custom apps or directly in the core. - We have a great community always helping with any question. - Always evolving
Cons- Still having some little issues sometimes but the great part is that the community who will help us with all of this.
Source: SoftwareAdvice
April 26, 2017
Verified Reviewer
Financial Services, Unspecified
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
March 20, 2018

“A complete Business process solution an SME or Startup can imagine.”

OverallIts give me a freedom to take this wonderful product to any segment of client right from early-stage startup to Growing SME.
ProsThe Ease of use, compared to typical ERP's available in the market, ERPNext is quite a user friendly with less complex forms which are almost similar looking in all modules
Conssome Features like Data import tool lacks clarity so far,, being open source ERP certainly it has a way to go in terms of documentation and ecosystem of service providers in market in terms of options available.
Reviewer Source 
Source: Capterra
March 20, 2018
Robert B.
Ass Prof
Primary/Secondary Education, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
April 26, 2017

“Does all I need, brilliant support, very fast development track continuously improving all aspect of software, open source, ”

OverallJust give it a shot, this software will make it and become a known name in ERP ecosystem
ProsCapabilities, flexibility, open source and pricing, very active community, very good support, very modern and user friendly interface
Consno link to bank statements yet, POS functionality can still be improved, documentation is not strongest but quickly catching up
Source: SoftwareAdvice
April 26, 2017
Polite C.
MD
Computer Software, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
November 6, 2018

“ERPNEXT is a very good open source erp system”

OverallERPNEXT is good but slows down a lot when running locally on a window device
ProsThe reporting system, virtually any report can be generated, it's user-friendly and gives you full control of the software
ConsThe software slows down most times, the offline sysnchronization time is slow, and also its still lacks a lot of features
Reviewer Source 
Source: SoftwareAdvice
November 6, 2018
Avatar Image
Riyas R.
IT Manager
Wholesale, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 19, 2017

“Wow... the best ERP system available ”

OverallI am using this software after reviewing Dynamics Nav, Oracle etc. Even though we can spend 250K AED for this project non of them could helped me to do field sales from a mobile or tablet. I am using it for managing 10 van sales in UAE. I am tracking over 10 warehouses with serial number tracking.
ProsOpen-source, Custom Script, inventory, serial number tracking, email alert, Custom fields, reporting, sales, purchase, web view, mobile application, history of every transactions, easy to setup, growing community
ConsNeed more community members to provide sample scripts like stackoverflow. Now on the community very few people are posting how they solved their issue.
Reviewer Source 
Source: Capterra
December 19, 2017
Verified Reviewer
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: GetApp
February 16, 2018

“The Best ERP for small and mid sized companies”

ProsBacked by an excellent community and foundation. Truly open source. Ease of Use. Most economical ERP. Easy to customise.
ConsFew features are missing. Documentation can be further improved - specially the documentation of frappe framework on which ERPNext is built.
Reviewer Source 
Source: GetApp
February 16, 2018
AUbdullah M.
Software Engineer
Semiconductors, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
February 27, 2017

“Awesome ERP ”

OverallVery much user friendly and easily customizable ERP solution i have ever seen. Really appreciable.
ProsVery much user friendly and easily customizable ERP solution i have ever seen. Really appreciable. Easy to setup in linux and easy to operate, Multilingual, multi tenant and nice UI. Very helpful doctype
ConsYoung in ERP industries, That's why lack of feature, as their feature adding trend is high, they don't need much time to be robust in feature.
Source: Capterra
February 27, 2017
Verified Reviewer
Information Technology and Services, 51-200 employees
Used the software for: 6-12 months
Overall Rating
3/5
Ease of Use
5/5
Customer Service
3/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
July 25, 2019

“Review”

OverallGet your work organized in a cost effective way
ProsThis software has a search field which is so powerful in assisting the user to get to the setting he or she wants simply by typing it
ConsNew to the market so many companies don't trust it fully.

Vendor Response

By Frappé Technologies on August 6, 2019
Thank you for the honest review! As for the trust factor, we are slowly but surely getting there. Frappe Technology, as an OEM for ERPNext, is working with Enterprises to create high value and build a stronger brand which users can identify with. As for the product itself, it is now close to 10 years old (Frappe just celebrated its 11th anniversary) and now has a visible presence in the market as a cost-effective ERP solution especially when compared to giants like SAP, Oracle, and Dynamics.
Reviewer Source 
Source: Capterra
July 25, 2019
Verified Reviewer
Electrical/Electronic Manufacturing, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: GetApp
December 23, 2017

“Best Open Source ERP application”

ProsFlexibility with modern design The application is improving rapidly and feature list growing quickly to cover even non traditional genres such as Agriculture, Education and medical practice s such as hospitals. The scope is really that wide.
ConsIt's improving but there needs to be more work from the community in terms of coding to support Frappe with new features and improving existing ones
Reviewer Source 
Source: GetApp
December 23, 2017
Deepak G.
Unspecified
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: GetApp
November 1, 2017

“No Nonsense ERP”

ProsEase of use and codeless customization Easy report builder Value for money Good look and feel Works well on any device
ConsComplex Setup for Roles and Permission Management Needs a knowledgeable in house resource for a good implementation
Reviewer Source 
Source: GetApp
November 1, 2017
Mike D.
General Manager
Computer Software, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
3/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
April 27, 2017

“Easy to implement, easy to use”

OverallWe are a small software and service company and only wanted software to support the main business flow: quotation, order, project, invoice and found ERPNext could easily be customised to meet our needs almost exactly with judicious use of workflow customisation and form customisation. Also added a few custom fields and scheduled reports. We managed to do this without prior knowledge of HTML, Jinja or SQL - just using the resources of Dr. Google and the ERPNext documentation and some support calls. It's cheap enough to just use it for this purpose and ignore the rest, but I will implement the HR part and Time Sheeting as well to consolidate management activities that are currently done on spreadsheets.
ProsEasy workflow customisation, implement web version with low technical skill, easy screen and form customisation, cheap enough to use just the features you want and ignore the rest, support is responsive
ConsUse of HTML for to format printed documents is awkward (difficult to format to include in MS-Word etc), documentation is not great
Source: SoftwareAdvice
April 27, 2017
Steven B.
CEO
Electrical/Electronic Manufacturing, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: GetApp
March 7, 2017

“ERPNext & last”

OverallA great product, we have used for 4 years without almost any down time. The software has progressed through that time to its now broad spectrum suitable for almost any small to medium size. I recommend this product without reservation.
Recommendations to other buyersStop looking, you found what you need.
Source: GetApp
March 7, 2017
Verified Reviewer
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 19, 2017

“very good experience with that system”

Proseasy of use and powerful features also the team who are working on this software are very active they came with at least one or tow new features a week
Reviewer Source 
Source: Capterra
December 19, 2017
James P.
Director
Computer Software, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
October 24, 2018

“Open source Flexible ERP ”

ProsSupports Multiple type of industries hence can be used in a wide range of companies Supports multi tenant and multi company hence one installation can be used with multiple companies Has mobile application making it flexible to use
ConsInstallation and troubleshooting requires technical know-how, not anyone can deploy Requires dedicated environment i.e. root access, does not support shared hosting so somewhat expensive to deploy
Reviewer Source 
Source: SoftwareAdvice
October 24, 2018
Manjunath S.
Software Developer
Information Technology and Services, 51-200 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
May 22, 2019

“ERPNext Review”

OverallIt was nice experience while implementing ERPnext in our organization. After evaluating all, ERPNext is user friendly software and i recommended to small organization.
ProsIt is one of the best open source in the market, user can reach their needs by customizing without programming language. User friendly UI and UX.
ConsERPNext is not suitable for large organizations. It will not allow multi-sessions.
Reviewer Source 
Source: Capterra
May 22, 2019
Hafees K.
Software Engineer
Computer Software, 11-50 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: SoftwareAdvice
April 19, 2017

“Simple software very easy to use”

OverallVery good software
ProsUser interface ,simplicity , easy to customize,small price,open source,rich features,integration with other application etc
Consmanufacturing module need more features,publicity is less compared to odoo,documentation is not so good
Source: SoftwareAdvice
April 19, 2017
Lukmon I.
Manager
Food Production, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Source: Capterra
April 5, 2017

“Easy to use”

OverallEasy to implement. Quick response from the team anytime problem occurs. Great experience using Erpnext.
ProsEase of use
Source: Capterra
April 5, 2017
Verified Reviewer
1001-5000 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 27, 2018

“strong community, very flexible! can even be used immediately without customisation.”

Overalli got to implement and help others.
Pros can be used out of the box! have all the things that you can expect for an ERP - CRM - HR - Item/Inventory - manufacturing you can even customize flow without touching the code you can build your own application, and integrate easily to your ERP strong, strong community
Cons tricky for big company due to the nature of those company - taxation is different for IPO-ed company - consolidation for multiple company (this can be done, just a bit tricky) documentations and how to used documentation can be improved.  more use case implementation. e.g - demo implementation for retail company - for manufacturing company with their specific flow
Reviewer Source 
Source: Capterra
July 27, 2018
Albertus G.
IT Manager
Information Technology and Services, 201-500 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
June 26, 2018

“Very easy to use.”

OverallA fully operating ERP System for the fraction of the cost of commercial ERP Systems.
ProsERPNext has a good layout of there modules. ERPNext is easy to use when you know what is where, but overall i love the sofware.
ConsERPNext has some missing functionalities, but every update i see more and more being added to complete missing.
Reviewer Source 
Source: Capterra
June 26, 2018
Ishan L.
Management Trainee
Electrical/Electronic Manufacturing, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
April 26, 2017

“A flexible, open-source option. Would highly recommend”

ProsOpen source, customizable, clean UX, free, great community The software is built on the Frappe framework developed by the creators itself. The framework can be used to build custom apps too!
ConsThe documentation still has a way to go if it can compare with the likes of SAP. Might be a little intimidating for some to get started.
Source: SoftwareAdvice
April 26, 2017
Azharul I.
Systems Engineer
Construction, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 20, 2018

“User-friendly, Fast, Modern ”

ProsThis software is a delight to user and has almost evry feature that you can imagine for an ERP
ConsMissing standard dashboard with some common graphs. Requires a bit of setup and customization even for simple applications. POS could use some improvement.
Reviewer Source 
Source: Capterra
October 20, 2018
Verified Reviewer
Unspecified
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
April 3, 2018

“very useful application”

Overallsave alot of money
Proscost of this application is better than all others. you can start your erp project by less than all other application
Consfriendly interface and anyone can use it easy. you can do all modifications easy and you can get all features you well looking for
Reviewer Source 
Source: Capterra
April 3, 2018
Faraz A.
Consultant
Unspecified
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
August 3, 2017

“Awesome Open Source Project”

ProsEase of use, Simple Interface, Customizable, Awesome Community, APIs available. Overall this is best value for money for sure.
ConsPoint of Sale: Cash / Cashier / Sessions Management needs a lot of work I guess. Still it's open so yet customizable indeed.
Reviewer Source 
Source: Capterra
August 3, 2017
Muhammad Arif A.
Oil & Energy, 51-200 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Source: Capterra
March 7, 2017

“Practical for mid-type of business”

OverallThe software allowed us to adjust the requirement based on how the business function. By using the pre-programed setup, basically we just need to alter some documentation and it's readily available for usage
ProsEasy for user implementation
ConsInitial setup which may involve some scripting
Source: Capterra
March 7, 2017
Inderneel A.
Manager, Business Innovation
Maritime, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 6, 2019

“Thanks very much from Ind- Aust !!”

OverallWE ARE MANAGING OUR PROJECTS ON ERPNEXT AND THE FEATURES ARE AWESOME
ProsGreat features, bug free , error free, can easily customise
ConsThe notifications can be improved. Improve UI
Reviewer Source 
Source: Capterra
September 6, 2019
Robert B.
Environmental Services, Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
10/10
Source: GetApp
March 13, 2017

“best deal for small companies”

OverallPerfect ERP system for smaller companies at a very competitive price. Free up to one users. Has all functionality needed by smaller companies. Easy to use. Perfect
ProsCloud based, free, covering all fuctionalitity for small companies
Consno link to banking software
Recommendations to other buyersJus try!!
Source: GetApp
March 13, 2017
Verified Reviewer
Health, Wellness and Fitness, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 16, 2018

“Free and Open Source ERP SOlution”

OverallWe were having problem with out of box CRM solutions, so we used ERP next and customized it to suit our requirement
ProsHas complete functionalities from invoicing to industry specific verticals. We were really impressed by the comprehensiveness [Modules include Accounting, CRM, Inventory Management, Sales, Purchasing, Projects. Manufacturing, Education, Healthcare, E-Commerce, Website builder to even Mail support solution]
ConsIntegration with legacy systems requires complex technical expertise
Reviewer Source 
Source: Capterra
October 16, 2018
Gopal P.
Director
Industrial Automation, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: Capterra
February 20, 2017

“Ultimate Product”

OverallI am using this for my company at erp.steriwhirl.com and its been amazing experience. Tons of configuration options make it very easy to customise it to our own requirement.
ProsConfigurable, Fast
ConsWeb Based.
Source: Capterra
February 20, 2017
Verified Reviewer
Information Technology and Services, 11-50 employees
Used the software for: I used a free trial
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 21, 2018

“The best for small and mid orgnisations”

Overalli am an old user for microsoft dynamics ax it is one of the bigest ERP solution .when i want to use erpnext I find 70 to 80 % of the function is in the basic version and that is grat as start .
ProsIt easier to achieve your challenge and get the right goal
Consneed to be easier in customization and update the user guide
Reviewer Source 
Source: Capterra
November 21, 2018
Verified Reviewer
Printing, 1-10 employees
Used the software for: I used a free trial
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
February 5, 2019

“makes life easier”

ProsWhat I like about using this is the effectiveness it gives to our company. Our datas are more reliable than ever.
ConsThe cons for the software is you have to learn from time to time and adapt on the updates of the software.
Reviewer Source 
Source: Capterra
February 5, 2019
Verified Reviewer
Apparel & Fashion, Self-employed
Used the software for: I used a free trial
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 11, 2018

“Easy to use ERP & easy to customize ”

ProsUser friendly and easily customizable . Really appreciable. Easy to setup and easy to operate, Very helpful doctype
ConsPOS Profile setting for multiple companies not working,POS functionality can still be improved
Reviewer Source 
Source: Capterra
December 11, 2018
Muhammad S.
Chief Finance officer
Automotive, 11-50 employees
Used the software for: I used a free trial
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
May 6, 2019

“RND Engineering Pvt Ltd”

OverallEasy to Use. not more complex not Costly
Pros1.Reporting is very useful for decision making.
Cons1.Help in budgeting and forecasting for company/
Reviewer Source 
Source: Capterra
May 6, 2019
Verified Reviewer
Computer Software, Unspecified
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
3/5
Customer Service
5/5
Features
5/5
Value for Money
3/5
Likelihood to Recommend
4/10
Reviewer Source 
Source: Capterra
April 29, 2018

“ERP Next has overwhelmingly lot of features tied together in single product”

OverallERP with Nice UI/UX compared to other ERP products
ProsLot of features in one product, very nice User interface and UX, modern looking interface, creating records between screens is easy
ConsBig learning curve needed, all features of completely different product tied i none product mixed together, could have been made as multiple products, no app
Reviewer Source 
Source: Capterra
April 29, 2018
Kanhaiya K.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Source: Capterra
February 8, 2017

“Simple and Rich Functionalities”

OverallWe New Indictrans Technologies Pvt Ltd (Indictrans) are using ERPNext since 7 years. We found it very simple and feature rich. Right from Sales, Purchase, Operations, Projects, Accounting, HR, Attendance, SMS Alerts, Email Notifications etc. Almost all functions are available in this open source ERP. We are one of the oldest service provider of ERPNext. And providing services on ERPNext to all domestic and overseas clients. Our services includes ERPNext Implementation, Customization, Development, Integration, Support, Training and Consulting. You will find all functions on single cloud platform. Everyone should give it a try.
Source: Capterra
February 8, 2017
Adrian S.
CTO
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Source: Capterra
October 12, 2015

“Wonderful ERP System with automated updates”

OverallERP software with professional features like automatic updates and free technical support. ERP Next installs easily on any cloud or local server and has with its developer friendly (version 4+), nice design (version 5+) and real-time multiuser transaction handling with node.js (version 6+) come with many apps for purchasing, production, sales, crm, invoicing and accounting including a full-featured pos system for any cash register in any gastronomical enterprise. This true OpenSource Software is a big friend for all company representatives interested in a competitive, cost-effective and expandable (rest-services integrated) solution to their company.
Source: Capterra
October 12, 2015
Maria S.
Head of HR
Computer Software, 11-50 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
5/5
Customer Service
1/5
Features
2/5
Value for Money
5/5
Likelihood to Recommend
5/10
Reviewer Source 
Source: SoftwareAdvice
November 6, 2018

“Overall happy”

OverallN/A
ProsNot user friendly, not so many features, limited usage to Customers and Agreements, not recurring invoices
ConsEasy to use, easy to add clients and agreements, easy to search invoices and clients, easy to use in the projects
Reviewer Source 
Source: SoftwareAdvice
November 6, 2018
Thomas W.
Portfolio Manager
Management Consulting, 1-10 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Source: GetApp
December 4, 2016

Source: GetApp
December 4, 2016