# Rapidtrade Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Rapidtrade the right Order Management solution for you? Explore 71 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/164449/Rapidtrade/reviews --- Rapidtrade 4.4 (71) [View alternatives](https://www.capterra.com/p/164449/Rapidtrade/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Rapidtrade Ease of use 4.6 Customer Service 4.5 ## Pros and Cons in Reviews PM Phillip M Sales RepresentativeConsumer Goods, 201 - 500 employeesUsed the software for: 1-2 years. “Rapidtrade is a major tool used daily to capture orders and to track the budgets per customer on the spot with the convenience of being on any hand held device.“ November 16, 2021 RH Ross H Ecommerce Project ManagerMachinery, 201 - 500 employeesUsed the software for: More than 2 years. “There are a number of support features that are missing from the software or have not been developed on our end such as back order management, account management, invoice viewing, POD handling all which go beyond the scope of the original design of the app.“ July 7, 2021 GM Gavin M Sales / IT SupportVeterinary, 51 - 200 employeesUsed the software for: More than 2 years. “Rapid trade has definitely improved and increased our daily order processing counts. Once the initial teething setup issues were sorted out, the system does work well.“ June 25, 2021 LP La-Bianca P account managerWholesale, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “If we can add in a option to deleted customer that was planned for the day but did not get to see them . Or by accident selected the wrong customer and need to delete them from the list“ August 20, 2021 KG Keagean G Application ManagerFood & Beverages, 501 - 1,000 employeesUsed the software for: More than 2 years. “Sales Generation, Product is easy to user and assists our Reps with easy generation of Sales, the mobile app allows ease of sales generation.“ October 12, 2021 TL Talitha L Sales Representative Retail, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “It takes a while to load when you login for the first time or when you update the program and need to sign in again.“ August 30, 2021 MV Mariette V National POD AdministratorConsumer Goods, 201 - 500 employeesUsed the software for: More than 2 years. “Very Helpful, very knowledgeable, quick turnaround time...and helpdesk consultants are very friendly and willing to assist, they give timeously feedback, which is major plus for us to communicate back to our customers in a short space of time.“ August 24, 2021 NP Naomi P Commercial AdministratorFood & Beverages, 501 - 1,000 employeesUsed the software for: More than 2 years. “customers showing inactive when they are active on sap, making it impossible to place my orders.“ October 18, 2021 ## Showing most helpful reviews Showing 1-25 of 71 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SS Simon S. Sales Representative Marketing and Advertising Used the software for: 2+ years ### "Vibrant environment, great customer base structure, great benefits, opportunity for growth." August 23, 2021 4.0 It is a very handy tool that doesn't give constant issues with the support of the team in terms of user experience the matters are resolved in time and we are able to continue with daily responsibilities as normal therefore I found the experience with repair trade a very successful journey to tell and I would highly recommend it to a lot of people as a business tool to use daily. Pros The product is user-friendly provides more information and detail around having to use the application and give feedback on work that has been done and also very handy in planning work schedules. Cons Having limited access to update inactive accounts and also when adding a new customer account it's impossible to gain information that you have loaded for the customer. Review Source MB Melody B. HMR Specialist Food Production Used the software for: 2+ years ### "easy to use. great selling tool for quick search of pricing while at the customer" September 27, 2021 5.0 It saves time when placing orders. can look up prices while at the customer. Pros can search products by code or by name description. Can check if items are in stock or not. Cons sometimes hard to find a product if you don't have the code. the description is sometimes abbreviated or spelt differently which then takes time to search for a specific product. packaging configuration can be included in product description. ie 5x3kg per shrink/bale Review Source BC Brian C. Sales Representative Retail Used the software for: 2+ years ### "Rapitrade highs and lows" July 1, 2021 3.0 Pros the fact that i can see a live view of mu suppliers stock on hand and i can do quotes and orders from there as well Cons im an offsite sales rep and use the software when out of office, however when dealing with several rapidtrade platforms from various suppliers it can be annoying having to do an update every time you log on and if you forget to update the your priceless wont open making it unusable. in addition not all items have pictures attached and those that do dont always represent the item in question as some suppliers descript items differently and one needs a picture to identify the item. you have to update twice when checking live stock. there's no way of letting me know if live stock has been sold while im placing my order, surely it should interact with the supplier to advise them. When doing quotes, i can only quote on items from that supplier and there should be an option for me to add another item even if its not on the system? where im coming from is im a supplier using a suppliers rapid trade, so if im quoting on multiple items sold from several suppliers all using rapid trade then i have to send my customer several different quotes. Review Source Response from Rapidtrade September 13, 2021 Hi Brian Thanks for the feedback. This tool is there to place orders easily per supplier, we protect the supplier's information by way of a profile and a password. So it is vital to sync the data for each supplier before placing orders to ensure you have correct pricing and stock figures. We, unfortunately, cannot have multiple suppliers' data crossing over as per the above reason. Customer images are provided by each supplier - if you don't have images please contact our help desk by emailing help@rapidtrade.com. RH Ross H. Ecommerce Project Manager Machinery Used the software for: 2+ years ### "Rapid Trade in The Cutting Tool Industry" July 7, 2021 4.0 Overall, Rapid Trade have been easy to work with. They are exceptionally busy so to squeeze in development time can get tricky but \[SENSITIVE CONTENT\] always try make a plan to assist. Pros Rapid Trade is the fundamental app driving e-commerce sales transactions in the local cutting tool industry, it has a basic purchasing flow on the customer end allowing for a quick uptake by our customer base. Cons There are a number of support features that are missing from the software or have not been developed on our end such as back order management, account management, invoice viewing, POD handling all which go beyond the scope of the original design of the app. We are working closely with the Rapid Trade team to bring these and many more features to the app ultimately creating more of a customer portal than just a sales tool. Review Source RN Roy N. Area sales manager Medical Devices Used the software for: 2+ years ### "Rapid trade knight excellent product " August 25, 2021 5.0 Excellent product to help as a working tool. It helps solve unnecessary faults on products ordered, where on a telephone you can still hear wrong, or wrong amounts, and can easily place it wrong. And with the reporting system you can make sure you have ordered right. Pros Ordering system is very userfriendly Sales of every day can by obtained easily Tracking if workers, and daily activities makes it easy to see what they have done and where they are Cons Not anything on this moment I can think off Review Source PM Phillip M. Sales Representative Consumer Goods Used the software for: 1-2 years ### "Rapidtrade Feedback" November 16, 2021 4.0 Rapidtrade is a major tool used daily to capture orders and to track the budgets per customer on the spot with the convenience of being on any hand held device. Pros Ease of use and functions, and that it is ever changing to benefit needs. Cons still needs a few adjustments with call logging. like debt collection or display setup etc. Review Source LH Le-Andre H. Operations Intellegence Admin Food & Beverages Used the software for: 2+ years ### "Smollan Admin" August 19, 2021 3.0 The support team at Rapid trade is amazing. Our sole issue is always that we didnt know that a new version existed which causes issue because our field managers would still be on the old versions Pros It is easy to understand and it is a simple yet effect way of work Cons The system updates are frequent and we are not told about them Review Source NP Naomi P. Commercial Administrator Food & Beverages Used the software for: 2+ years ### "Rapid Trade user review" October 18, 2021 4.0 I would say my experience is not that bad but yes the are room for improvement. Pros the Fact that i can place my orders, however i do sometimes have problems logging onto the system or the system takes ages to sync. Cons customers showing inactive when they are active on sap, making it impossible to place my orders. System taking forever to sync. Review Source NT Natalie T. Sales Rep Food & Beverages Used the software for: 2+ years ### "Rapidtrade " August 22, 2021 3.0 Troubleshooting and support is great. Pros Updates are frequent and alerts of notifications are daily Cons Does not show stock levels that are low. Review Source Response from Rapidtrade September 7, 2021 Hi Natalie Thank you for your feedback. The stock levels can be shown it is just the supplier's preference to have the setting on or off. Please feel free to contact us for further information. JT Justin T. IT Manager Logistics and Supply Chain Used the software for: 2+ years ### "Rapidtrade" August 16, 2021 4.0 The software did what it was enabled to do - order placement. Pros Product was easy to use. Very robust and satisfied trading conditions. Support was exceptional. Also was able to work with Rapidtrade to enhance the product to keep up with environmental trends and changes Cons There is always room for improvement, and when areas were identified, Rapidtrade was open to working with us to enhance the software. Review Source MS Megan S. Sales rep Pharmaceuticals Used the software for: 2+ years ### "Highly recommend " August 24, 2021 5.0 Quick and efficient daily report and customer call cycle viewing Pros Ease of use in placing orders and viewing reports Cons It constantly needs to be updated…………….. Review Source HV Hans V. Rep Chemicals Used the software for: 2+ years ### "Rapid trade" August 31, 2021 4.0 Good Pros Keep track of calls in case there is ever a discrepancy. Cons Everything works well and I dont really dislike anything. Review Source JK Jaco K. Regional Area Sales Manager Food & Beverages Used the software for: 2+ years ### "Jaco Kapp" September 9, 2021 5.0 Very satisfied Pros Order placing and tracking and the reviewing of reports Cons When orders do not pull through correctly Review Source DB Donovan B. Regional Sales Manager Food & Beverages Used the software for: 2+ years ### "Bevco EC review" October 4, 2021 5.0 Pros Its ease of use and reporting functionality Cons Some minor technical issues during initial onboarding Review Source JD Jeanne D. Sales rep Retail Used the software for: 2+ years ### "Feedback" August 31, 2021 5.0 Pros Ease of use as well as the ability to recall info. Cons Limited options that can be selected for my field. Review Source DW Domonique W. National Sales Manager Pharmaceuticals Used the software for: 2+ years ### "a System that works!" June 30, 2021 5.0 Professional and efficient! Pros User friendly and it works. Orders placed effortlessly! Cons Technical glitches in the past which they sorted out Reason for choosing Rapidtrade Cost and needs Review Source GD Gregory D. Brand Manager Import and Export Used the software for: 2+ years ### "Online Cataloging made simple" August 23, 2021 4.0 As an offline tool it is great but would like more POS functionality and pricing request function so that customers are able to trade and wholesalers can be aided in collaborative buying Pros Really like the images in quote function. Cons Would be good to have a comparative tool that pegs like for like across brands Reason for choosing Rapidtrade Another route to market. Review Source GM Given M. Sales rep Retail Used the software for: 2+ years ### "Best App" October 5, 2021 5.0 Good app for business and less paperwork Pros Easy to process orders and verification of outlets Cons U can search customers and use anywhere u are Review Source VDM Vishnu Dale M. Sales Representative Food & Beverages Used the software for: Less than 6 months ### "Software Innovations" September 14, 2021 4.0 Rapidtrade automates majority of field sales tasks therefore simplifying field agents load of work adding electronic data storage for referral at convenience Pros Scanning process of QR codes, ease of software use combined with simplistic integration with current business processes Cons Addition of new customers could be termed differently for ease of reference Review Source CD Cheryl-Anne D. Director Construction Used the software for: 2+ years ### "As an end user" June 25, 2021 4.0 As an end user, I find it essential for ordering stock. For the most part, it provides me with stock details, including descriptions, pricing and pictures. Easy to use. Pros Ease of finding products and their details for ordering. Cons Hates to be used on Safari. Also doesn't like slow internet connections. Review Source JH Juliet H. Customer Service Administrator Consumer Goods Used the software for: 1-2 years ### "Rapidtrade review " August 13, 2021 4.0 Pros That if you need to go back and check on a placed order you could easily find it by searching placed orders. Cons I did not use Rapid Trade often enough to respond to this question Review Source SM Samuel M. Sales Representative Food & Beverages Used the software for: Less than 6 months ### "Slash review " October 18, 2021 5.0 Rapid trade has made working easy we can track price difference and our fridge easily Pros Fridge verification s easy to use and It's straight forward Cons Nothing thus far everything is user friendly Review Source JL Joanne L. Area Manager Wholesale Used the software for: 2+ years ### "Excellent" November 3, 2021 5.0 very helpfull and assist immeadetly Pros Excellent help from Rapid Trade when every i had a problem Cons No Problems at all , very helpfull staff Review Source SR Stephen R. Sales Rep Food & Beverages Used the software for: Less than 6 months ### "easily accesible" September 28, 2021 5.0 it saves time as all information is send back to you Pros keep information and records without delays Cons it can not tell if product is out of stock Review Source JO Joey O. Commercial Analyst Consumer Goods Used the software for: 1-2 years ### "Review" October 12, 2021 3.0 Orders placed by Reps in the business and capturing of survey data in trade Pros Very good on Order placing side of the business. Cons A way to go to enable the Sales Force Automation functionality and processes. Reason for choosing Rapidtrade Not sure at it was in place when I started Review Source Similar Products Featured ## Related categories [Order Management](https://www.capterra.com/order-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.