# VisitUs Reception Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about VisitUs Reception Software - reviews, pricing plans, popular comparisons to other Visitor Management products and more.

Source: https://www.capterra.com/p/164461/VisitUs-Reception

---

# 

 VisitUs Reception Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

VisitUs Reception

## What is VisitUs Reception?

VisitUs is designed to manage screening visitors, contactless sign in, notifications, pre-registration, evacuations, deliveries and so much more. VisitUs has powerful integrations with over 2,000 apps, so you can create custom workflows and say goodbye to time-intensive tasks. It allows administrators to access real time insights and helps businesses manage their locations with complete control over the sign-in process.

## What is VisitUs Reception used for?

[Visitor Management](https://www.capterra.com/visitor-management-software/)[Contractor Management](https://www.capterra.com/contractor-management-software/)

Overall rating

Based on 64 user reviews

Reviews sentiment

Positive

98%

Neutral

2%

Negative

0%

Starting price

A$44

Other, Per Month

Free trial  
available

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Our "Best of" badge program showcases products with the highest ratings...

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Do you work for VisitUs Reception?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://visitusreception.com&name=VisitUs Reception)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### VisitUs Reception

4.7 (64)

VS.

[4.8 (328)](https://www.capterra.com/p/133191/The-Receptionist-for-iPad/reviews/)

Starting Price

A$44

Other, Per Month

Starting Price

$630

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (64)

Ease Of Use

4.8 (81)

Value For Money

4.8 (58)

Value For Money

4.7 (77)

Customer Service

4.8 (58)

Customer Service

4.9 (77)

## VisitUs Reception alternatives

[4.5 (48)](https://www.capterra.com/p/179358/Visitly/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.2 (144)](https://www.capterra.com/p/164715/ROLLER/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.8 (93)](https://www.capterra.com/p/160462/Qminder/reviews/)

Starting price

$429.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (524)](https://www.capterra.com/p/163474/WeTravel/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/164461/VisitUs-Reception/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Compliance Management

4.8 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Self Check-In/Check-Out

5.0 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Check-in and out via a mobile device or kiosk

Visitor Tracking

5.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Track visitors and purpose of visits

Third-Party Integrations

4.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

User Profiles

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Profiles of users providing basic information

Access Controls/Permissions

4.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

VisitUs Reception 29 features

Define levels of authorization for access to specific files or systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Create, manage, and print wearable badges

Track and manage adherence to policies for any service, product, process, or supplier

Manage, organize, and store contact information

Customize contracts and forms to collect specific information

Electronic signing method that validates the authenticity and integrity of a digital document

Store, manage, and track all electronic documents in a centralized location

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Identify and analyze unique facial features in images or videos

Scan and validate an ID barcode

Access software remotely via mobile devices

Access the system via a mobile application

Manage and support multiple languages

Manage and support multiple locations

Manage the pre-registration process

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Check-in and out via a mobile device or kiosk

Send messages via SMS

Set up connections to third-party platforms to improve business processes

Profiles of users providing basic information

Track visitors and purpose of visits

View and track activity related to an individual, transaction, etc.

Control and manage access to wireless networks

Get Advice

We can help you find the software with the features you need.

Features

4.6 (64)

4.6

Based on 64 reviews

## Pricing

Value for money

4.8 (58)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/164461/VisitUs-Reception/pricing/)

FREE

A$0.00

It includes:

-   Unlimited sign-ins
-   Email notifications
-   SMS notifications
-   Add your branding
-   Multilingual sign-in
-   Web dashboard
-   Bulk sign-in
-   QR code sign-in options
-   Background slideshow
-   Custom reporting
-   Visitor statistics
-   Remote sign-in portal
-   Auto delete sign-in data
-   Sign out visitors
-   IOS and Android compatible

Lite

A$44.00

Other,Per Month

It includes:

-   Unlimited sign-ins
-   Unlimited hosts
-   Unlimited iPad terminals
-   Unlimited sign-in types
-   Unlimited user accounts
-   Pre-register visitors
-   Evacuation management
-   Send bulk SMS
-   QR code sign-in options
-   Host mobile app
-   Custom reporting
-   API / Webhooks
-   Import visitor data
-   Active Directory integration
-   Calendar integrations

Standard

A$99.00

Other,Per Month

It includes:

-   All Lite features
-   Site inductions
-   Badge printing
-   Play a welcome video
-   Take visitor pictures
-   Document signing
-   Sign-out entry fields
-   Multiple access points
-   VIP / Security alerts
-   Multilingual iPad sign-in
-   Access to our Beta program
-   Microsoft Teams integration
-   Zapier integration
-   Slack integration
-   WebEx Teams integration

Pro

A$299.00

Other,Per Month

It includes:

-   All Standard & Lite features
-   Unlimited SMS
-   Facial recognition
-   Track deliveries
-   Record employee breaks
-   Capacity management
-   Compliance alerts
-   Record GPS location of sign-ins
-   Redirect sign-ins to a URL
-   Early access to new features
-   KeyPay integration
-   Cisco Meraki integration
-   RotaOne integration
-   Inception integration

Value for money

4.8 (58)

4.8

Based on 58 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Webex Suite](https://www.capterra.com/p/237272/Webex/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/)[

Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (58)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (58)

4.8

Based on 58 reviews

## User reviews

Overall rating

4.7

Based on 64 reviews

Filter by rating

5(45)

4(18)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

IT project

Utilities

### "great app for visitor management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 27, 2026

We have been using Visitus for visitor management, delivery announcements, and company car and key check-out at reception. We originally introduced it during COVID to minimize physical contact, and it proved to be an excellent solution. Today, it continues to bring clear operational benefits. Deliveries are announced digitally without drivers entering office areas, visitors are automatically notified via SMS, and reception no longer needs to manually call or coordinate arrivals. The entire arrival process is faster, more organized, and fully digitalized. Guests also appreciate the professional experience, as they feel expected and welcomed through automated system notifications. Visitus significantly improved efficiency at reception while enhancing the overall visitor experience.

Pros

Easy visitor registration, automatic SMS notifications, and a fully digital arrival process that saves reception time and improves the guest experience.

Cons

The main limitation is that the reception application currently works only on iPad devices and is not available for Android tablets, which reduces flexibility when choosing hardware.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DP

Davina P.

Admin Team Leader

Non-Profit Organization Management

### "Fantastic Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 12, 2025

We’ve been using VisitUs for some years now across multiple sites and are very happy with it. It’s great value for money, does what we need, and support is quick!

Pros

What’s not to like - Being able to replace the manual sign in out book with an electronic option, and having messages sent to the staff member on their visitor signing in has been amazing. The evacuation process and people being able to mark themselves as safe saves time when conducting a roll call. The VisitUs support team are all so responsive and welcome ideas for improvement.

Cons

Would be great to receive email notifications/monthly newsletter advising of system updates made. They aren’t really noticed via the dashboard notification section.

Alternatives considered

[Honeywell Forge Visitor Management](https://www.capterra.com/p/144064/Honeywell-Forge-Visitor-Management/)

Reasons for choosing VisitUs Reception

Better support, suited our needs and also value for money

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CJ

Chris J.

ICT Systems Administrator

Individual & Family Services

### "VisitUs Reception is a great product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 9, 2025

We have been using VisitUs Reception for a while now and for multiple sites. It has been easy for the staff to get used to as well as visitors and contractors. It is quick to make updates and changes to the sign in types on the fly and publish them to our Kiosk tablets.

Pros

I most liked the ease of configuration and use of VisitUs Reception.

Cons

So far, I have found no Cons with VisitUs Reception.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RU

Rajvir U.

Head of IT

Information Technology and Services

### "Simple and useful app"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 8, 2025

I recently utilised Visit-Us for a client reception, which was truly impressive. As an IT professional, I found its configuration remarkably straightforward and its usability exceptional. It’s an outstanding tool for businesses seeking to enhance their events with minimal effort. I highly recommend it." Rajvir Uppal, Head of IT C9 Communications

Pros

Configuration and ease of use. Any non-technical person can configure it in minutes.

Cons

There is nothing not to like about it. It perfectly does its job.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SB

Sunny B.

Facilities Coordinator

Hospital & Health Care

### "Amazing and life changing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 27, 2024

Amazing piece of software, from staff to visitor and contractors have always asked how comes it is so easy and fast.

Pros

how easy and efficient it is to use for everyone

Cons

Nothing at all, none of the features are tricky at all

Reasons for choosing VisitUs Reception

Amazing reviews online and reading about the product too

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KS

Koji S.

IT Manager

Mining & Metals

### "Very easy to use. Brilliant customer service."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 9, 2023

Very easy to use. Brilliant customer service.

Pros

Brilliant customer service. They always give me accurate and quick advice.

Cons

cannot print out american date format on visitor label

Alternatives considered

[Honeywell Forge Visitor Management](https://www.capterra.com/p/144064/Honeywell-Forge-Visitor-Management/)

Reasons for choosing VisitUs Reception

low price, user friendly interface

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Analyst - Portfolio Management Group

Financial Services

### "Safe, Secure, Efficient Reception Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 15, 2019

Our financial firm is easily able to log both clients and building maintenance, saving us the hassle of wasting time throughout our day to deal with visitor check-in issues.

Pros

Helps create so many efficiencies for our company and helps us cut down costs. It saves us time during our days by not having to have someone away from their desk dealing with visitors. It also helps create a better client experience with updated technology and a more streamlined process.

Cons

We've had the glitch here and there, but there are not many other complaints to speak of. The software does exactly what we need it to do.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

OA

Oscar A.

Territory Manager

Insurance

### "My Experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

September 14, 2019

Pros

I really like how easy it is for our clients to use. I also love the fact that the system notifies me when my appointment has arrived.

Cons

I actually have not found anything I do not like about it. It might be because I only use it for a very specific task.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

YK

Yahya K.

IT Manager

Hospital & Health Care

### "Simple & Easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 12, 2019

The feature I liked the most is it's integration with our Active Directory Address Book using the WiFi Connection

Pros

Our Customers find it very easy to use, It's a user friendly software

Cons

So far I am quite happy with the Software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DH

daron h.

IT Director

Religious Institutions

### "Great System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 11, 2019

Pros

We use this to track visitors to our church and our preschool. works great to print badges, log visits, and notify people of deliveries.

Cons

We have experienced no cons with the system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/164461/VisitUs-Reception/reviews/)

Popular comparisons

[Archie vs VisitUs Reception](https://www.capterra.com/compare/164461-241184/VisitUs-Reception-vs-Archie) 

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