SoGoSurvey

SoGoSurvey

5 / 5 263 reviews

Who Uses This Software?

We cater to an individual, to small businesses to sophisticated researchers and policy makers. The software is robust and scales with the demands of the users.


Average Ratings

263 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $19.00/month/user
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • SoGoSurvey
  • www.sogosurvey.com
  • Founded 2009
  • United States

About SoGoSurvey

Online survey & questionnaire tool with latest and most number of features such as response trend analysis, multimedia usage, online reporting and email support. Create free online surveys, forms, polls and quizzes in minutes. Try for free.


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SoGoSurvey Features


SoGoSurvey Reviews Recently Reviewed!

E30b6696a0f930808a71046b0e21ce31

I am using the SoGoSurvey for my dissertation. I am getting my doctoral degree in Org. Leadership.

Nov 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: What I like most about SoGoSurvey, is how easy it is to create surveys. This tool also automatically translates the surveys into multiple languages. The other great benefit is their pricing, unlike other survey tools, they don't require you to pay for the most expensive plans to do translations. All in all, this is a great tool.

Cons: Unfortunately, if you don't use their standard templates, you are very limited with the free plans to create your assessments. This is very problematic if you need to rank questions. You are also limited to the number of items allowed with the free plan, again unless you use their templates.

Overall: Ease of use and pricing

814e0915d94160fc1c4a9a980b363cf4

Great Survey Product!

Nov 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's the most cost-efficient survey tool for broke students like me! Customer service is excellent! They respond quickly and go out of their way to help.

Cons: You really have to buy the higher level programs if you have a survey that is anything other than basic.

Instruction to navigate not clear.

Nov 05, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
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Pros: This is the first time to use this software. I do not have information to rate it good or bad. Moreover, no guidance is provided for a first time user.

Cons: I found it difficult to navigate through the software. As a first time user of this software, better directions for the user would be much appreciated.

Overall: N/a

7c62ce046f49b5ccb48660032bcb64e0

Fantastic

Nov 01, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: What I really like about SoGo Survey is: 1) That you can create very professional-looking surveys and customize them as you like. 2) That it is quite intuitive and easy to use once you get used to the main functions and understand the terms they use to refer to each feature. 3) That it saves you tons of time on data analysis. 4) Last but not least, that they offer us students the possibility of using the software free of charge, thus saving us a lot of time and effort and ultimately boosting our research work For me, it's been a must during my PhD :)

Cons: The thing I like the least is the branching restrictions. I would love it if I could branch several questions on the same page. Also, the restrictions to the number of question display conditions you can set are also a bit annoying when you're trying to target a very specific population.

Overall: Data retrieval via survey for my PhD is faster, more convenient, more accurate, and much more professional.

Simple, elegant, lovely and powerful survey website!

Oct 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: If you want to create advanced surveys, then sogo is the best to start with advanced logic and branching options make your survey more appealing and intelligent to end users.

Cons: Although I have not found any flaw in the system but "pricing" for monthly basis should be reduced. PLUS plan should also include "Advanced page and question skip logic"

Overall: This would help me to conduct the most important initial study of my PhD studies

I love this platform

Oct 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It has a variety of features that are the most useful for every type of survey. The interface is easy to use and the support is super!

Great product, easy to use, has a great range of features and looks great!

Oct 24, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The number of surveys you can have. the high number of responses you can collect, the ability to export data to SPSS, the ease of use and the ability to use across mobile and internet.

Cons: The free version doesn't have export options and there is a limited number of questions and responses.

Excellent customer service and easy interface

Oct 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: SoGo's customer service experience is second to none. Our company had been struggling to design a thorough survey and SoGo solved our problem. There was always a quick and clear response to any question asked. The platform is extremely user friendly, customizable, and offers great functions for data collection and analysis. We were very impressed with the ease and ability to track survey respondents and results once live. The multi-language tools made it really convenient to gather information in several languages while still having all the data compiled in one place.

Cons: Would have loved a daily breakdown of new responses. The Enterprise plan only allows for one user without an additional charge.

Wonderful and easiest survey software to use

Oct 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I would recommend SogoSurvey software to everyone as it is easy to use, provides a student license as well, wherein almost every feature is available for free and the customer service experience is second to none. Specifically, designing the survey seems extremely easy using SoGo survey as there are multiple question options given in the simplest possible manner. I had been struggling to design a thorough survey and SoGo survey solved my issues. I would wholeheartedly recommend it for anyone out there.

Cons: The student license expires after a certain period, which is not exactly a minus point given that its the only software around that gives out a free package.

Eas se of use with powerful functionality and a variety of features.

Oct 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Variety of features and question types (cool ranking feature) that allow for more in depth feedback. The reporting and analyzing tools are powerful as well.

Overall: We use SoGoSurvey to support our nonprofit. It offers ease of use with powerful functionality and a variety of features. It's my favorite survey tool and we appreciate their support of nonprofits. Give it a try. SoGoSurvey won't disappoint!

I find it easy to use to achieve our goals. We are not power users so perhaps I'll have more feedback in this area with more use.

Great customer service. Definitely recommend this platform for launching surveys.

Oct 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Whenever you need help, you came across with great helper in SoGoSurvey. Very happy to find this solution and using the employment satisfaction survey helped us a lot to get better understanding about our people feeling and opinions.

Cons: User interfaces can be designed in a way that people can handle the problems more independently and consequently less overhead costs for trouble shooting for both parties (Users and SoGoSurvey)

Overall: Launching internal surveys for analysing employees' satisfaction

Great solution to imbedd surveys on a website!

Oct 17, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The functionalities of the product and the great the offer for scholars and students. Other cost efficient solutions, like Google Forms, offer less functionalities and require survey participants to follow external links. User Experience is much better with embedded surveys.

Cons: Activating a student account could be smoother. In order to activate a student account one has to pass through an e-mail based process instead of using web formulars which would make the experience much smoother.

Using this software to create a more user-friendly experience for potential adopters

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We really appreciate accomodating non-profits like us. Previously applicants had to download our PDF adoption application, fill it out, and scan it back in. We suspect we lost a lot of potential adopters because this was not user friendly. Hoping this software will make it super easy to fill out and submit on any device, eliminating, downloading, scanning and emailing altogether.

Cons: We haven't used it enough yet to say. Since we haven't tested it yet with the public we still aren't sure how we'll be notified of submissions, etc. I'm also a little worried now with the warning that "Your account may get blocked if our system does not find the link back on your website during automatic review of the same. Once this happens, we may not be able to upgrade you again." that we'll put in a lot of work and then it will stop working suddenly.

Ideal for behavioural studies!

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I have being using SoGosurvey for about two years now. During these years I have developed dozens of different questionnaires, within different levels of complexity. I use them mainly for my phd research, where I develop different types of behavioural tests. I must say that I am still quite happy with the service. I've seen that the SogoSurvey platform has evolved quite a lot within the last couple years, so it is definitively a service that keeps a constant upgrade policy. Hence, the resources to implement efficient surveys are always getting better and better. The graphics interface has also improved quite a lot. Customer's service is fast and 24/7. I am based in Europe, and always get quick answers when I have a specific inquiries, which is simply fabulous! The sogosurvey servers are quite stable. I have worked with other systems (such as Qualtrics), which usually rely on the university's servers, and therefore are significantly less stable. Finally, I can tell you that I will keep on using such services for a longer period time. I am very grateful of having found SoGoSurvey. The other ones available in the market won't go as smooth as this one. Of course, it is also important to mention that Sogosurvey offers special price ranges for students (like, free subscription...!), which is very convenient for researchers that are starting their careers. Cheers!

Cons: Still some features to include, such as randomisation of pages.
Overall, I find that the interface could be improved, but in general it is quite easy to handle.

Overall: Free account for student, and outstanding customer support.
Always quick answering and suggestions.

Great site. Used for my dissertation data collection.

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Very easy to use. Customer service very good - received an email after signing up with an invitation from a rep to walk through everything with me. MUCH better than just a FAQ page that many sites seem content with using.

Cons: When creating a survey, it would be nice if you could rollover the icons in the left palette and an example image popped up for what any given icon selection would look like when dropped into the survey. A preview, in other words.

Overall: Dissertation Data Collected!!

SoGo is an amazing tool, providing everything you need when conducting sociological research.

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Flexibility, the varied types of questions, the numerous means to promote questionnaires, the posibility to constantly come back to your data, multiple possibilities to conduct analysis and export data.

Overall: We were able to implement our research methodologies in evaluating LGBTI equality.

Amazing customer support

Oct 13, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Does just about everything I want. The help files and chat/email support are great for a beginner - this is the first time I have prepared a survey

Cons: Seems a bit fiddly to use. That may be my own doing, because I think I have a pretty complicated survey, and I'm a beginner. I haven't used any other survey options, either

Overall: A survey that does almost exactly what I want it to do. I'm looking forward to collecting data once my survey is 'live'

Cf9deaf86a2a5f799f7c798416616e97

I found SoGoSurvey to be the best available in the market

Oct 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Number of surveys and responses you can have in plus plan, the number of data you can gather and import to excel and then to statistics programs like SPSS and the simplicity you can make a survey with a lot of advanced questions.

Cons: The question skip logic is only available on the Pro plan and the "Export to SPSS" is only available on the Enterprise Plan which are a bit expensive for a use for academic purposes, but which are easily circumvented.

Overall: It has been essential for my master's thesis in the diffusion and collection of questionnaires.

Efficient, effective and user friendly

Oct 05, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The support team at SoGo survey are fantastic! Always a quick turn around and clear responses to any questions or queries.
The ease and ability to track survey uptake and results while live.
The ease at which data can be retrieved and the template reports enable effective interpretation of the results.

Overall: We have always had great experiences when using SoGo surveys.

SoGoSurvey is quick, easy, and intuitive

Oct 04, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Easy onboarding experience. I was actually able to go from registration to survey in less than 3 minutes using one of their templates. I have never actually used a survey template before SogoSurvey, even though I have used at least 5 vendors before.

Cons: Website design is engaging for a survey product, but if you're not a fan of bright colors, the UI could take a bit to get used to.

I used sogosurvey for my PhD Thesis and it worked out great

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: That it is easy to start a survey, and very convincing to use the software. I have been using it extensive and I'm 100% satisfied.

Overall: I think it is a valuable tool for everyone that is trying to do an online survey no matter what Background you have.

We've used this service to poll and engage stakeholders and do the same with the public

Oct 02, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Survey questions and answers look great with a minimum of effort. It's pretty easy to teach yourself how to create surveys. The graphs showing results are also effortless.

Cons: Keep it simple does limit some of my options, but overall it's a worthwhile tradeoff. The reporting function is not terribly intuitive, so I really had to rely on instructions, and even with those it required a fair amount of trial and error to get what I want. I'd love to see more meaningful labels in the report area.

Overall: Very helpful for us in engaging our stakeholders and developing interesting content.

Efficient and functional

Oct 02, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I have just signed up and so far, I have enjoyed the range of features available. I also appreciate the flexibility in creating different pages for sections, and types of answers you can get get respondents to complete. Finally, the professional presentation of the questionnaire is great

Overall: To create a questionnaire with multiple pages and a range of questions to get respondents to answer.

I am PhD student, using this software over a year. It is user friendly.

Oct 02, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software which can adapt into any survey style.
I liked many of its features, especially the support team is best. It is friendly and are robust.
The design of this software is user friendly. Multiple grid is really advantageous for my research .
Great functions for data collection, and analysis. One can easily download the results in word or excel .

Cons: Some of its advance branching is bit confusing. More tutorials will be helpful. This is not though a major issue.

Overall: SoGoSurvey made it possible to adapt my survey questionnaire with its user friendly software. It is convenient and satisfying. I would certainly recommend this to my friends.

I found the SoGoSurvey very easy to use. It was not complicated at all. It is very professional.

Sep 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I enjoyed the ease of use the software provides. There are multiple types of survey questions to choose from, so you can really tailor your surveys to the subject, research design, and audience.

Easy and reliable! Exactly what I needed in a survey platform!

Sep 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I liked that I was able to embed multimedia to the survey. My online experiment needs to include a video and it did the trick!

Cons: I didn't like that I couldn't add a semantic differential scale without upgrading, but honestly that's not too bad of a con bc all I have to do is upgrade and it's there :)

I have used sogo survey for my research

Sep 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Sogo Survey is easy to use, has a nice design and it enables me to analyze the responses of the survey. This is very good for use it in researches.

Cons: It is complicated to personalize the design (particularly to decide the colour and the size of the text).

We use SoGo Survey to do church assessments. We have found this to be simple to use.

Sep 13, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The options it provides is very useful. The different ways available to format questions is wonderful. We use several different formats. The ability to create a new survey by using an old one is great. The reports are great because it allows you to set up filters and also export results to other programs.

Cons: When we edit a question, we don't see all of the wording for the question. The window is too small.

We have used SoGo Survey for a number of years and it is AWESOME!

Sep 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I love a lot of things about SoGo Survey, but I would say the support is the best! We offer several surveys a year during our festival season and if we ever have issues, the support team gets back to us within an hour or two. Support is top notch!

Cons: I would say that when I need to edit a survey, it is a bit cumbersome, but can always figure it out.

Overall: We benefit from this service greatly by being able to hear directly from our guests and attendees!

Intuitive and with many functions to use.

Sep 07, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great for building any type of survey, even complex.
Easy to use but with many features.
You can customize the logo and the privacy of users can be guaranteed by generating individual links

Cons: The functions are so many and you can lose. The professional version is not initially intuitive to use.
But all in all is fine.

Overall: Simple, but complete

SoGo Survey is great for collection of information across our constituent base.

Sep 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The ease of use customizing the surveys and the ease of dowloading results to word or excel. You can manipulate the information for any purpose needed. The fact that you can delete the information after you have retrieved saves a lot of confusion.

Cons: The fact that we don't get notifications when new surveys are received. It would be very helpful if there were notifications and not have to check SoGo Survey for new answers to surveys when they are received.

Only on the free version so far - but still seems to do the job!

Sep 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I really like the 'branching' option where respondents get asked different questions based on their answers.

Cons: There are obviously lots of cool things it can do, unfortunately you don't get them all on the free version!

SoGo Survey has been a game changer for me

Aug 30, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love the quota management abilities. It was surprisingly difficult to find survey systems that could put a limit on the number of responses you receive, which is a pretty important feature, at least I think so anyways.

Cons: I wish that there were more tutorials available (or maybe I just don't know where to find them). Most of the system is pretty intuitive, but sometimes I have a hard time knowing what to do to use a certain feature.

Building up positive online reviews from your customers takes effort but SoGoSurvey can make it easy

Aug 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Collecting feedback and prioritizing customer reviews ,Truly innovative products are created when you look at your customer data and spot gaps that customers are demanding be filled

Cons: Is not free the way the advertising was described , thats the only thing that i didnt liked,i feel like is not real with the costumer, because have nothing to explain before how we will have the free account

Great experience with its service

Aug 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to operate, great functions for data collection and analysis.
Academic friendly, simply but powerful, with very considerate customer support.

Overall: It helped me conduct many surveys for my research.

Wonder online survey platform !

Aug 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The thing I like this software most is that it is a convenient and much easier method for both the researcher and respondents.

Cons: It will be better if the surface can be more user-friendly, particularly in the process of uploading and adjusting pictures.

We were looking for a survey tool for our diploma project and found it in SoGoSurvey - perfect!

Aug 27, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We liked the look and the clarity of the homepage. Furthermore the service is very helpful, friendly and FAST. There are many question tools available which we need for our survey.

SoGo Survey is intuitive and easy to use. Great support AND a free student account!

Aug 25, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The software is easy to use and intuitive. The surveys are easy to build, offer great options and the customer support is awesome.

Cons: for the full monty (reports) you have to pay, but they offer it at a discount for a year adn they have to make their money somehow!

SoGoSurvey combines outstanding features with top-notch, responsive customer support.

Aug 22, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We use SoGoSurvey because it offers the following key features, some of which are not available with other survey platforms:
1) the ability for respondents to print out their responses once they're finished
2) the ability for respondents to save and return later to finish longer surveys
3) the ability to either generate a multi-use survey link OR send individual invitations, thereby allowing for tracking of respondents; reminders can also be sent just to those who have not responded
4) a large number of question types, including advanced, multiple-part grids
5) skip logic and advanced branching functionalities
6) advanced reporting capabilities
7) competitive pricing for nonprofits/educational organizations

The interface is fairly easy to use, and the customer support is fantastic; SoGo support professionals respond quickly and always provide helpful assistance.

Cons: 1) The skip logic/branching interface can be a bit difficult to use, depending on what you're trying to do. For example, the advanced branching feature has no "hide/skip page" option, and therefore requires an expert level of proficiency in branching logic in order to create more complex surveys. It would be so much easier if you could simply have respondents skip certain pages based on their responses, rather than creating a complex web of logic rules to accomplish this.

2) With all the advanced reporting SoGoSurvey offers, I wish there were one general report that could aggregate the data for questions that allow aggregation (like multiple choice) and ALSO show a list of individual open-ended responses, all embedded within the same report (rather than having to click on "view responses" or generate two separate reports); this would make downloading and reviewing the reports much easier.

Overall: SoGoSurvey allows us to evaluate our educational trainings and initiatives in a way that other survey tools could not. Some of our surveys are fairly complex, with many opportunities for branching respondents either to or away from certain sections based on their earlier responses; SoGo enables us to do that, for the most part. With certain key tweaks to the branching feature--specifically, adding a "hide/skip page" rule to make branching logic easier to create--it could be THE number one survey tool on the market, hands down.

I gave the support team a really hard time and they were so helpful. Thanks guys!

Aug 19, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The support staff! The response was very prompt and they managed to solve my issues by providing a lot of guidance.

Cons: The tech. I had to use advance branching and it was highly confusing. The videos did not explain what I needed well enough.

Perfect for Schools

Aug 09, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's rare to find something that meet's ones needs at this price - FREE. We were looking for a solution that would allow us to survey both students and teachers. Students might have special needs and the emoticons help them confirm their selections. Great tool for us to give a go to collect longitudinal data on our programs.

Cons: It takes some tweaking to get the look just right, but that's likely because I want everything perfect. Happy to spend the time getting to know the tool because it caters for mobile, tablet and PC entry.

Overall: We'll be able to survey the students from participating schools and to have the reports available for our annual review.

Pleasant experience, nice design options and great features.

Aug 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The fact that you can choose the desired type of survey questions, design it by your own as you want and do all the adjustments you need in real time. The blueprint looks modern and very easy. Looking forward to get my answers and use the reporting features which I hope will provide me with useful insights.

Cons: All went OKI for me and I haven't experienced any issues. The user journey is straightforward and the package plans are really good.

SoGoSurvey was instrumental in collecting quantitative and qualitative data for my academic research

Aug 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: SoGoSurvey is a very advanced survey platform. The available functionality and features are ahead of many existing solutions.
- Advanced Question Types
- Ease of Use
- Visual Appearance
- Sending Survey to Participants
- Data Extract and Reports
- Online Support

Cons: - Sometimes it might take a bit of time to load up.

However, I haven't experienced any major issues yet.

Overall: SoGoSurvey provided me with the functionality and features that I was looking for for my research project. Major thanks

Not extensive, but fantastic so far. Highly impressed with the capabilities, cost, and service!

Aug 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Functionality, all the features and ability to design surveys beyond what other similar providers offer plans and inclusions, and the customer service has been second ot none.

Cons: Nothing at this stage, the only minor inconvenience is learning how to use new platform. But so far my experience has only been positive.

Overall: Ability to design a complex survey. In fact I have already recommended to people at the university and I know for a fact that it was recommended further by them to people, who are actually looking for survey software.

Review on SoGoSurvey Software used for Postgraduate Reports

Aug 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The user friendly interface of the software, the instantaneous support and the ease of drawing reports. I used this SoGoSurvey as our PostGraduate Reporting system for both students and supervisors. I investigated several options and found SoGoSurvey the easiest to use. If students did not receive their invitation, I could send them the unique URL for their survey report. I was also able to send three reminders to both the students and supervisors to complete their reports. For the supervisor reports, I sent a survey invitation for every student they supervise and this enable me to track how many supervisors completed their reports. I found the report generation feature extremely useful and I was able to draw reports on the fly for presentation to management according to their specifications of what was required. Unfortunately, I was on the plus plan and had restricted functionality but this did not in any way hamper my use. Unfortunately, I could not populate the surveys with the details such as student number, etc for the supervisors because of the limited access. Also, supervisors and students could not save the survey as this option is not available on the plus plan. However, both students and supervisors could save their submissions as pdf files which is very useful. Generally, I was highly impressed with SoGoSurvey and wish to use it again for our reporting system.

Cons: I have no issues regarding SoGoSurvey. I did thorough research on several survey software options and founf SoGoSurvey perfect for our purposes.

Overall: Ease of use, the ability to track submissions, the ability to generate reports in various formats, the single URL key feature where it is possible to e-mail a person their unique URL, the ability to print the report as proof of submission and the reminder functionality where it is possible to send reminders to invitees regarding their non-submission.

SoGoSurvey ist just awesome! You can solve almost every need and we have a lot and special ones :D

Jul 27, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - easy set-up of a standard survey
- awesome functionalities
- complex functionalities are quite simple to use
- support has an answer for every question :D
- support is always friendly and super quick!
- price-performance is good

Cons: - you need either a strong laptop or strong internet connection, its often slow in generating the questions and pages (also in page view)
- it took me a while to recognize that "report" is "empty" if one has no completed! response. Better write a message like: "You don't have any completed responses yet. If so you will see them here. You can now discover our report opportunities..." Something like that.
- there are some flow breaking steps during navigation that are too implicite
I recommend using a usability engineer review ;)

Overall: A strong partner to build up a new company and idea

Full featured survey and analysis platform

Jul 24, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Multi-lingual support, reusable questions and answers, can copy from earlier surveys, multiple ways of analyzing and dissecting survey data, and many ways to customize the surveys.

Cons: These may be already fixed in the latest release: interface is a bit sluggish and question formats are limited.

Overall: Better understanding of how successfully our events are for the participants.

I've started the SoGo Survey for designing an online survey that I need in my research project

Jul 24, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I find this survey platform very useful and quite easy to use. It seem to me very intuitive and have all the funcionalities that I need for designing a complex survey. The purpose of this survey is be answerd for some selected expert in the research area. So, it is very important for achieving that goal the survey has a design  easily adaptable and aesthetically pleasing. I think SoGo has the functionalities to get those objetives.

Cons: I can't check in the free version all the features that SoGo has. So, I am not really sure that will cover all that I need for my survey design. Despite I think the features will give me the tools I need for the survey that I have to design, I won´t really know until I have the Free Student Plan or Free Academic Plan. The process is being a bit complicate because a spanish University has different administrative standards than an american one. This reason is made the procedure more difficult.

Overall: I hope to achieve it in the next months

Not only is the product magnificent, the customer support is second to none.

Jul 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is very easy to use. I especially appreciate that there are easy to follow tutorials available.

Cons: I have not discovered a thing I don't like about SoGoSurvey. Perhaps you need to be a professional survey user to find flaws. For a person who is looking for ease of use and all the variety needed, this is the place.

SoGoSurvey is easy to use right away with intuitive functionality.

Jul 16, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The design of the platform is user-friendly and makes creation of surveys very simple and straightforward. I can spend my time thinking about my questions as opposed to how to make the system work.

Cons: It takes a couple of extra clicks to get to tasks like moving items and the initial creation of answer choices shows in one big text box before you see the answer choices broken out. Neither of these are major concerns.

Overall: Ease of use, set up, data collection, functionality overall for survey design, distribution,and data analysis.

Really easy introduction into the world of online surveys. Simple to use, fantastic support

Jul 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Every step is well explained.
1st Class support
Amount of questions you can ask on the free version, compared to other companies
Report, looking at answers, and bar charts
The fact that it is FREE

Cons: The free version does not have the function for a thank you page , this lead to confusion, people did not know if they'd completed the survey

Overall: It allowed me to test the water before deciding on running a questionnaire with my research project

I selected SogoSurvey after a comprehensive search of survey platforms. It won in all aspects!

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The richness of features available, even for student accounts. The easiness to build and put the survey to run. The intuitive user interface, both for who set up the survey as for who answers it.

Cons: It is not a major drawback, but the lack of a feature on the student account to clone the user's answers already received along with a clone of the survey questions.

Overall: It made possible to deliver my survey questions to users from different places in a easy and quick way. Thanks SogoSurvey!

Professional program which offers features that enhance my research.

Jul 10, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The number of features, particularly the assistance that the suggestions and recommendations tools offer me. Moreover, the availability of an enhanced licence for students.

Cons: The limited number of features available to free users.

I am very happy to have found SoGoSurvey to collect data for my postgraduate studies

Jul 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: SoGoSurvey was the only online survey tool that I found that considers the needs of students who are conducting their research. All other services offered limited features and data processing tools, making students unable to pursue large projects. SoGoSurvey offers an Annual Free Account for students with all the features of a comprehensive paid plan, including a large survey sample, inclusion of multimedia and great data analysis features.

Overall: Large survey sample, inclusion of multimedia, free comprehensive account as a student

Customer support was very friendly.

Jul 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is pretty easy to form questions and the design is made logically so you do not need to think a lot what type of option/design to choose for an appropriate option.
Great customer support nonetheless.

Cons: I had some difficulties while establishing my account and a password. At one point it showed me that I already have an account but it is not verified, and when I wanted to log in it showed me that my account was not in the database. However, after checking my mail again and setting up a new password, everything seemed to be fine.

Overall: Hopefully after I fulfil all the pre-requisites for getting a free student account, I will enjoy all the benefits of my package. Nonetheless, from what I have already seen, I am satisfied and I would recommend the software to my colleagues.

SoGoSurvey has excellent customer support that was able to guide me through my questions.

Jun 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software allows the user to create a unique survey with multiple features designed to capture the attention of the user. Whether you are looking for a ranking survey or multiple choice response, SoGoSurvey provides the tools to create a survey to meet your research needs.

Cons: As with any new software, learning to manipulate the variables is always a challenge. SoGoSurvey does provide a help forum with FAQs that aid the creator in questions related to development.

Overall: Dissertation survey and downloadable data.

I am relieved and glad I found this platform, especially since they offer free student package.

Jun 22, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This review is on version 8.0 of SoGoSurvey. The layout and design are user-friendly in the sense of allowing you to customise the survey design and questions. The variety of questions ranging from standard multiple choice, grid options such as matrix grid, radio grid, check box grid; there are also rating scales, this allows you to chose the best option for what you want to get out of, which was helpful since I had complex complex questions that needed to be asked in different ways. The layout, type & text the look and feel in the visual settings section. There are predesigned templates you can chose from or edit it yourself by going into the menu bar on right, where you can edit the font(size, font type). The background option in the side menu allows you to choose from a variety of different background or you could include your own image as a background. I found the interactivity of the platform easy to understand, the icons, editing was made easy since you could paste your questions from Microsoft Word or another online survey platform and did not need to retype them.
The basic package is a good way to introduce someone to the platform, since its free it allowed me to see the features, layout and questions offered as well as what is offered in plus or pro packages. In addition to being mobile friendly as well since the participants of survey I did and am doing are more likely to view and answer the survey on their mobile phones.

Cons: I have only used the basic package which is free, I used this package since its free yet it does not include some of the options the paid packages do. Question options such as the matrix grid, radio grid as well as advanced question options such as placing an attachment, rating radio button,rating drop down and horizontal radio are only available in the paid versions such as pro,plus and enterprise. If you want complex questions in the basic package that ask multiple thing such as matrix grid that has multiple choice and or rating scale, you need to use predesigned templates and edit the questions. You can also paste your questions from Microsoft Word or another survey platform into the survey but you will need to edit it, choosing the question type first then pasting the question in and the different options when you select edit.
Since I used the free package I could not include my own logo. If you want to upload your own background image in the side menu bar in the visual settings section, it needs to be a jpeg, png or gif, not a pdf. You also cannot adjust the position and scale of this uploaded image, suggesting that simple or background images that are abstract are best. In addition the basic package does not include report export options such as excel and Microsoft Word.

Overall: Benefits I received were applying for a free year student option that offered features such as export report, analysis of data, complex questions (features of plus package), in addition to customising which personalises survey to specific topic. Other benefits include fast and helpful customer support, there is a instant message section at bottom of page called 'Chat with us', allowed me to ask questions and receive answers quickly. The layout, editing and design features made it easy for me to edit, place questions, the templates of surveys gave me an idea of layout and questions which allowed me to use it as a guide but edit accordingly.

Flawless onboarding to a powerful tool to finish my dissertation

Jun 21, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The customer service (Jennifer) was top-notch. The student onboarding process will surely have me using this product long after my studies are complete and I am doing research for a living.

Cons: Haven't experienced anything negative yet. I am just beginning to explore the functionality. There may be some limits that will become impediments to my research.

Overall: Powerful survey tool to complete my dissertation.

SoGoSurvey is excellent for students . It is intuitive, user-friendly and easy to use.

Jun 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that you can choose from the numerous types of questions according to your needs. Also, the option to invite participants for the survey are promising.

Cons: I think the User Interface could be better. There are buttons that are bigger than necessary. Also the colors are a bit too vibrant - may be by design but even so, they could be calmer.

The process of designing a survey is easy to learn and intuitive.

Jun 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Our department is using Sogo Survey to increase efficiency and accuracy in the internship application process for our students and for faculty and student led research. The branching options are great. The process of designing a survey is easy to learn and intuitive.

Cons: We have not identified any downsides to this software yet. As a department that likes to share workload, it would be nice if there was not an additional charge for multiple users (we are using the pro plan).

Excellent customer support so I did not feel overwhelmed about choosing between survey sites

Jun 19, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The opportunity to do over 100 respondents, I love the appearance, I find it classy and user-friendly and the set up is perfect

Cons: No sure get what my data will be provided as so I am concerned that in the end I will not have my raw data collated the way I expect

Overall: I am using it for my Honours Research Paper

Easy and frustration free.

Jun 15, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The seamless integration across mobile platforms and the many ways you can compile and distribute the data received.

Overall: I am able to distribute several different surveys for my dissertation to complete my degre.

This is a fantastic tool and one that gets even better with regular updates and new features.

Jun 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: How easy it is to use and the wide number of purposes it can be used for - surveys, questionnaires, assessments and polls, etc. Easily branded to website colours and logos - it looks great and particpants find it very easy to use.

Cons: Being greedy I would like even greater tailoring of results, and the last update did allow different landing pages based on scores

Overall: Allows us to find out more abut our customers and to support our clients.

Very happy as there is a good student offer for an upgraded feature

Jun 13, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease with which I can create a multitude of surveys - there is the possibility of creating multiple choices or open ended questions etc

The sign-up process was easy. This is my first survey research but it's easy to work with!

Jun 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I was researching for an online survey instrument for my master's thesis data collection and found SoGoSurvey in Researchgate. It has a very user-friendly interface and a variety of survey templates. Is easy to use and you can watch the video tutorials on the website to make it easier. SoGoSurvey provides many diverse features and is affordable compare to other tools in the web. While other survey instruments may do the same, but not many have these great features and offer an excellent support system as SoGoSurvey.

Cons: Although I have not used SoGoSurvey long enough to give a critique about the product, I found that the pop-up windows sometimes obscure the text on-screen. Other than that it has been a great tool until now.

Overall: It is going to be a real time-saving if I can export the data to SPSS directly!

I currently use SoGoSurvey for my bachelor's thesis and so far everything works smoothly. :)

Jun 08, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is very intuitive and the easy to use
It has a wide range of questions templates that can be used as a guideline and help

Cons: There could be a bit more analytics integrated in the platform
The menus are sometimes confusing, especially for administering the personal account

Very user friendly. I was able to create a useful survey for my dissertation research in minutes.

Jun 07, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: I love the user friendliness. It was quick to create and preview as well as edit. I also found that it was recommended on multiple educational sites. I love the features I received so far and look forward to using the features I will get with an upgrade.

Overall: I am able to create a survey to use for my dissertation research quite easily.

Easy to navigate, lots of options for use and helpful customer service team.

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Number of options provided to tailor surveys to your needs, ability to import data to SPSS and helpful customer service guides and support team. Offers better free plans for students.

Cons: Not as widely known as some competitor survey sites therefore not as easy for new survey users to find.

We adopted SoGoSurvey approximately two years ago and we have not regretted it once.

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We love the flexible options of numerous types of questions/answer styles from text to rating grids, etc. We also absolutely love the ability to integrate with Word and Excel for reporting options. There is also a new Spring release that has added some nice features such as symbol rating, Captcha, etc. There are also more customization options than before. The company has listened to feedback and is improving an already good program. We feel that this software is much, much more flexible than what we were using before. We use the software for more than just surveys. It can be used for simple testing, online applications, etc.

Cons: I used to dislike the large asterisks on required questions, but in the latest release that has been modified. It is also hard to work with some of the logic questions once you have created a survey, but I would imagine that there is no way around that. One needs to learn to think through the survey entirely before adding logic and it is not impossible to edit a survey with logic. Other than this issue, I cannot really think of something that I don't really like.

Really easy to use and lots of great features

Jun 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: It is really easy and fast to use. The reports are great as well and there is lots of choices for getting your results.

Overall: I can't really think of any. It is pretty easy to use software and as a non profit we get it free so we can't complain as it is great to have this to use.

I use SoGo Survey within my PhD research and I love it.

Jun 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I like the way it is so easy to create a survey then get the results in real time and its easy to create reports.

Overall: I get to use it for collecting data for my PhD research.
I have not come across anything I don't like. I have used many parts of the software and I like it all.

We have been using SoGoSurvey for a few years now. Its worked great for our membership applications.

Jun 02, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Easy for participants to enter their data. Easy to post to websites or email out to participants. A lot of options for types of fields.

Cons: Not a ton of layout/format adjustment features. Set-up can take some time (not so easy for first time user to create new survey).

Overall: Easy to share. Looks nice. Free for non-profits.

It was easy to get started and the product is very intuitive!

May 31, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: This is an easy product to get started using. I created my first sample survey in 15 minutes! I like that my survey is easily portable between computer, tablet, and smart phone! It is easy form respondents to use as well. LOVE that SoGoSurvey has discounts for students!

Overall: Easy to create the survey I needed for my MBA Research Project. I tried another package first but it was clunky to use.

The best companion of students

May 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It's super easy to use. There're LOTS of functions, templates, etc. that save you LOTS of time. I really like the layout of the page as well. There're a wide range of question types from which you can choose - multiple answers, text boxes, rankings. I LOVE the drag and drop thingy. It certainly makes academic work more fun!

Cons: I hope it could be developed as an app where one could use it offline then load everything online. I think that would be more awesome!

Overall: Time-saving. Easy to learn how to use.

Easy to use survey tool, very intuitive and great for my masters dissertation survey.

May 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
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Pros: The simplicity in creating the questionnaire and the variety of tools to collect the responses is excellent. Even the basic option is better than any other online survey/ questionnaire tool in the market.

Overall: Ability to create fast questionnaire with great options to collect the data.

When using this tool you will notice that is catered to adapt to your need and not about restricting

May 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use and provides a variety of customizable interfaces for your survey. Nor only is the platform user friendly but the tutorial videos serve as great support! The multi-language tools makes it really convenient when gathering participants form different backgrounds. The platform also permits adding visuals to your survey adding a personal touch. The color coordinations on the templates are aesthetically pleasing and can be easily modified. Finally, I really enjoy how you can track the survey response rate an distribute it in traditional (email) and non-traditional methods (Social Networking Sites). Additionally, their customer service responds extremely fast.

Cons: An improvement in the platform would be limiting the interface version so it only reflects the features it include.

I'm just starting out with the software. Your customer service has been amazing. Thank you.

May 29, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The features and flexibility are terrific. I am a current Survey Monkey user and couldn't get the flexibility I was looking for. SoGoSurvey has given me that.

Cons: Finding my way around new software - not necesssarily a problem. Just unfamiliar with the way it works. I need an overview - some organising principles - so I can figure out the approach being used and then can find the functionality.

I came across many online tools, tried some and dismissed others, but like a charm I found SoGo....

May 29, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very refreshing to work with talented team members who are capable of finding solutions and following through on solving problems. The pace of work keeps everyone busy but not overwhelmed. Support from Management has been wonderful - always open to hearing and trying new ideas. This company is growing and has a lot of potential but they are smart not to bite off more than they can chew. If you're looking to be an active contributor in your expertise, this is a great environment for you to give your input

Overall: The SoGoSurvey workflow is similar to competing online survey tools, stepping you through the process of designing and launching a survey, reporting on the results, and analyzing the data. However, the application is designed to satisfy users who want to know about the details, not just the broad overview.

Fantastic software and excellent service. I would recommend this software to any university student!

May 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use.
Powerful software.
Attractive and flexible design options.
Highly customizable survey formats.

Cons: The biggest con about SoGoSurvey is that it limits a number of responses that you can get per survey. However, it only does this for the basic free plan.

Signed up for a Basic Membership of SogoSurvey three years ago, and observed its remarkable growth!

May 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: SogoSurvey has grown into a premier survey package that can meet the needs of any nonprofit organization. I am very impressed with the comprehensiveness of board and staff evaluation templates, and the ease with they can be customized.

I have tested several online survey tools, but none of them seem to balance the needs of business, academia, and nonprofits in the way SogoSurvey does. Designed with the corporate sector as the target market. In this regard, SogoSurvey is very well-balanced!

My experience with customer support, though very limited, has been very responsive.

Cons: No major cons in my experience using SogoSurvey. However, it is not as intuitive as I would like; some steps in the survey creation process take a bit longer. Perhaps it's because I am using the basic version. That will likely improve in subsequent releases, or with a higher version.

Overall: Free Annual Nonprofit License.

Super easy and self explaining tool with many options

May 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The question types are very useful! The drag and drop works pretty well and I like the preview. Additionally it is very easy to create the questionnaire in two different languages.

Cons: There is no possibility to export the questionnaire to Excel, which would allow two create own diagrams.

Overall: free student account

Hoping to use this software to gauge opinions of my employees

May 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to use-- the tabs and sections are easy to understand; the survey bank has been very helpful in finding premade surveys.

Overall: As an administrator of a non-profit, these tools will be extremely helpful as our organization continues to grow.

want to use for employee surveys

May 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: SoGo is easy to use--tabs and categories are easy to understand; I really enjoyed the survey bank--the premade questions will save me a lot of time.

Cons: I am fairly new to SoGo and have not found any dislikes yet. SoGo has all of the options I will need to complete my project.

Overall: this software will help me accomplish my goals as an administrator in a non-profit. I will use this software to create surveys to better gauge my employees and make needed improvements.

Superb for students

May 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Love the fact that they offer great deal to students; tutorials also looks great. Like the 'preview' feature of template surveys too.

it is really good with lots of features for the survey

May 15, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: it has lots of features
The interface is easy to use
The design or builder tools are really powerful
Notification and reminder tools are useful
There are lots of reporting tools.
Overall it is really good for the survey building and recommended.

Cons: Adding email to list was not that clear(especially adding more emails) and many respondents complain about not receiving emails.
While designing survey features such as "copy from previous question" may have been more useful. Sometimes it requires repetitive actions.

It was a great experience

May 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to use its features and also it's videos are really helpful...it was a great experience using this

Great option for students looking to complete research surveys.

May 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is a great survey tool with lots of great features. Great user experience. Well laid out survey tool.

Cons: Can be overwhelming when beginning due to all of the tools and different layout if you are used to other survey tools.

Overall: I was able to conduct a research project using this survey tool.

Your one stop shop for data collection and surveys!

May 13, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money

Pros: I really liked the easy layout of the homepage, very easy to navigate and user friendly.

Great that data can be exported.

Cons: 125 responses on the free accounts is very small. However by signing up for a PRO account you get more responses.

The product has been easy to use for the students and families we serve and for our staff.

May 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that it meets our needs without being too complicated and that the reports are functional and customizable.

Sogo is a handy tool for making and sharing surveys.

May 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The function that I like most about Sogo is the ability to share surveys using public links via email.

Cons: The thing I like least about Sogo is that it runs slowly, freezes, etc. when creating large surveys.

From navigation on the site and from other researchers this software is brilliant!

May 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use in producing the survey and validation from other researchers who used the software creates credibility for me.

Cons: Possibly add features to enhance narrative filtering and data mining of responses other those using a likert scale. This then would help with intuitive deciphering of narrative responses in mixed research.

Overall: This software has helped in providing surveying people not in my immediate proximity and it is professional in the manner it approaches high end individuals who have limited time.

Excellent product for my PhD Research

May 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Functionality and reliability of the product is well suited to undertaking a long term University Research project.

Cons: Inability to download data into a more modern version of Excel. This results in numbers being exported as text and into multiple sheets which requires manual work at my end.

Great

May 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: It is user-friendly and has a clean interface. Additionally, it is a pretty easy process to generate questions needed for my surveys and in-depth interview guides (much easier than SurveyMonkey).

Cons: I have not used the research tool long enough to give a critique about the product; however, I can say that the task in trying to secure a student discount is pretty onerous.

We use the software for the publication and registration of participants at our events

May 04, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use. Very intuitive menu. An excellent selection of templates. Excellent reporting. Fully meets our needs

Cons: It's hard to find what does not like it in the software, especially if you take it that we use the limited functionality

Easy to work with. Imports data to SPSS and gives a great platform for digital data gathering.

May 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can import data to SPSS straight from the website.
The platform makes it easy for me to set up surveys with templates which I can edit to my liking
The software was free to use for me because I am a student and the SoGoSurvey company strongly believes in the need to supply students and teachers with tools that they need in order to move on in their lives or to make their jobs easier.

Overall: They provided a free license for me in order to make my studying life a lot easier. For my graduation I needed an online platform that could help me gather a lot of data in a short period of time which I also needed to import to SPSS. All of those things were possible so it has helped me a tremendous amount.

We have been using SoGoSurvey for over a year now and happy with the tool.

May 02, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: You can create separate surveys for each of your audience segment and then merge them to help you get a more complete picture

Cons: not always very easy to design questions (some of the more complicated ones such as grid questions can be a bit tricky)

Mostly met expectations

Apr 26, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Versatility, many different way to present and request data.

Cons: When using a block/matrix format for question lists, titles and descriptions of answer options are not locked to the top of the screen. On small devices, the participant soon looses sight of what the question is.

Overall: SoGoSurvey is very user friendly and it allows one to design questionnaires with many different question formats. My only issue, which came up in my research, is that if you have a very long list of questions, all requiring a different box to be ticked, it can get confusing because as the page scrolls down, the headings with descriptions of what each box refers to, disappears from view. It would be great if they could design things so that the question and descriptions of answer choices are locked to the top of the screen.
Other than that, I've loved using SoGoSurvey and I also recommend it to my students over other platforms such as Google docs.

my experience with SogoSurvey tool

Apr 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: sogosurvey is everything you expect out of a survey tool. it stands upto your expectations and gives you the best functionalities to create your own survey.

Very good!

Apr 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The system is very easy to use, and at the same time its resources are amazing. Quite complete! You do not need anything else to launch professional surveys!

Versatile Tool

Apr 24, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We are a non-profit bicycle club. While we occasionally use SoGo to conduct a traditional marketing survey we most value SoGo's ability do any kind of question/answer task. We have used it to poll members for date preferences for an event, to collect RSVP's for special events and to find the best date/time for a virtual meeting. There are dedicated tools that perform some of these tasks, but by using SoGo for all of them it keeps our technology footprint as small as possible and we do not need to learn / pay for a bunch of tools. It is very rare that we have a "survey" idea that SoGo cannot accomplish.