# Jamf Pro Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Jamf Pro Software - reviews, pricing plans, popular comparisons to other Mobile Device Management products and more. Source: https://www.capterra.com/p/164492/Jamf-Pro --- # Jamf Pro Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Jamf Pro ## What is Jamf Pro? Jamf Pro is a complete device management solution for IT pros to simplify the deployment, inventory and security of Macs, iPads, iPhones and Apple TVs. Designed to automate device management while driving end-user productivity, Jamf Pro is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices. The IT experience you want is within reach. Request a free trial and become an IT superhero today. ## What is Jamf Pro used for? [Mobile Device Management](https://www.capterra.com/mobile-device-management-software/)[IT Management](https://www.capterra.com/it-management-software/)[IT Asset Management](https://www.capterra.com/it-asset-management-software/) Overall rating Based on 545 user reviews Reviews sentiment Positive 97% Neutral 2% Negative 0% Pros & cons Comprehensive Apple device control Streamlined Apple device deployment High cost and upfront expenses Recurring bugs and troubleshooting challenges Starting price $3.67 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Jamf Pro alternatives Highest Rated [4.9 (483)](https://www.capterra.com/p/181954/Iru/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (899)](https://www.capterra.com/p/132201/ManageEngine-Mobile-Device-Manager-Plus/reviews/) Starting price $495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (1,700)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Starting price $795.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (70)](https://www.capterra.com/p/191345/Applivery/reviews/) Starting price $2.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/164492/Jamf-Pro/alternatives/) ## FAQs about Jamf Pro Overview ### What problems does Jamf Pro solve? Jamf Pro solves the manual, time-consuming work of deploying, securing, updating, and tracking large Apple device fleets across schools and businesses. It replaces hands-on setup, scattered policies, and inconsistent app delivery with zero-touch enrollment, centralized management, and self-service. IT administrators, school districts, and lean endpoint teams benefit most. Answer based on 333 reviews Overview ### Which roles and teams benefit most from Jamf Pro? Jamf Pro is most used by IT administrators, systems engineers, and support teams managing Apple devices at scale. Technology directors and IT managers rely on it to enforce security policies, automate deployments, and maintain compliance, while consultants, technicians, and business leaders use it to streamline device lifecycle management and reduce administrative overhead. Answer based on 544 reviews Overview ### What company size and industries is Jamf Pro built for? Jamf Pro is built primarily for enterprises, which account for 41% of reviewers, and for education management, its top industry at 24%. It serves businesses, education institutions, and government organizations, with additional adoption among small businesses at 30%, midsize companies at 29%, IT services at 17%, and higher education at 11%. Answer based on 545 reviews Features and Usability ### What are the key features of Jamf Pro? Jamf Pro includes core Apple device management features such as automated enrollment, device inventory, policy configuration, and software deployment for macOS, iOS, and iPadOS. Differentiators include Self Service, patch management, Apple School Manager and Apple Business Manager integration, plus API-based automation for updates, compliance, and remote administration. Answer based on 219 reviews Pricing ### How much does it cost and what fees or limitations are included? Jamf Pro starts at $3.67/month for the iOS, iPadOS & tvOS plan, and a free trial is available. Reviewers often say the price is higher than competitors, especially for small deployments, but many report strong value through reduced support time, lower operating costs, and easier management of large Apple device fleets. Answer based on 66 reviews Integrations ### Which third-party tools and platforms does Jamf Pro integrate with? Jamf Pro integrates with Okta, ServiceNow, Freshservice, Microsoft Azure, Splunk Enterprise, Incident IQ, and Infinite Campus SIS. These connections support single sign-on and identity management, IT service management and asset tracking, security visibility, and student account synchronization for Apple device administration. Answer based on 37 reviews Getting Started and Support ### How easy is it to onboard and train a team on Jamf Pro? Jamf Pro offers in-person training and video-based learning, and reviewers say basic tasks and the web console are easy for admins, interns, and less technical staff to pick up quickly. New MDM users and entry-level IT teams usually need more time for terminology, setup, and advanced configuration. Answer based on 95 reviews Getting Started and Support ### What customer support options does Jamf Pro offer, and how do users rate the experience? Jamf Pro offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users often describe support as fast, knowledgeable, and helpful during setup and troubleshooting, with strong community and documentation resources. Some report slower replies, inconsistent expertise, and longer resolution times for complex issues or persistent bugs. Answer based on 197 reviews Security ### How does Jamf Pro handle data security and access control? Jamf Pro uses policy-based device management, configuration profiles, screen lock settings, SCEP proxy functionality, Active Directory binding, 802.1X authentication, and integrations for conditional access and Cisco ISE to help secure Macs. Reviewers also mention minor issues with FileVault and firewall controls, limited remote management, and some RADIUS or lockout-setting limitations. Answer based on 46 reviews ## Who uses Jamf Pro? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 146 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 146 reviews IT & Software Development 59% IT & Software Development 59% Administrative 11% Customer Services & Support 7% Education & Learning 5% Others 18% Top industries Based on 146 reviews Information Technology and Services 52% Education Management 19% Computer Software 11% Computer & Network Security 10% Other 8% ## Pros and Cons Comprehensive Apple device control 93% positive reviews out of 151 Most reviewers find device management flexible, centralized, and secure, simplifying large-scale Apple device administration. Casey M Desktop Support Engineer, 10,001+ employees. "The advanced device and app management features allows us to keep our fleet of Apple devices up to date in every way." High cost and upfront expenses 51% negative reviews out of 43 Some reviewers indicate pricing is steep, with costly licensing, training, and ongoing expenses compared to alternatives. Streamlined Apple device deployment 95% positive reviews out of 57 Most reviewers describe deployment as efficient, automated, and scalable, saving significant time managing Apple devices. Mathieu R Programmeur Jouabilité, 1,001 - 5,000 employees. "Deployments, updates, and security policies felt effortless, and it saved a lot of time managing development machines." Recurring bugs and troubleshooting challenges 72% negative reviews out of 29 Most users report encountering persistent bugs, confusing error messages, and time-consuming workarounds for unresolved issues. Extensive peer and expert network 100% positive reviews out of 37 Most users report community support offers fast, knowledgeable help, valuable resources, and collaborative problem-solving. Justin E Tier 3 Technology Support Specialist, 501 - 1,000 employees. "Jamf also has an expansive online community, JamfNation, that helps a great deal when looking for an answer." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Deployment Management 4.7 (30) 70.00% of 30 reviewers that rated this feature as important or highly important Manage the processes involved when making the application ready for use Endpoint Management 4.5 (29) 68.97% of 29 reviewers that rated this feature as important or highly important Track status, assign actions, and control access to systems for devices within the organization Software Management 4.6 (26) 76.92% of 26 reviewers that rated this feature as important or highly important Allows businesses to manage the software installed on their devices. Inventory Management 4.3 (25) 52.00% of 25 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Patch Management 4.0 (25) 72.00% of 25 reviewers that rated this feature as important or highly important Install software updates and bug fixes remotely Security Management 4.5 (24) 75.00% of 24 reviewers that rated this feature as important or highly important Manage and control the security aspects of an organization's digital assets, resources, and operations Jamf Pro 52 features Define levels of authorization for access to specific files or systems Control and manage access to company resources Integrates with Active Directory Dashboard to view the status of ongoing processes, identify current incidents and track past activities System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Manage assets throughout their lifecycle to optimize profit Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Set a time to deploy patches automatically Setup recurring or automatic scans The system can automatically recognize a user and/or device Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Identify component attributes like servers, hardware, software, and manage relationships across all services Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation Add customized logos and colors to align with company branding Alter the layout and content of reports Create labels for products that contain required information such as colors, sizes, dates, etc. Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Ability to handle large datasets Manage the processes involved when making the application ready for use Maintenance and upkeep of physical and/or virtual devices Passwords are stored in an encrypted format Track status, assign actions, and control access to systems for devices within the organization Track and manage inventory levels to maintain proper supply Monitor the movement of one or more IT assets throughout the organization Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more Manage, maintain and track the performance of assets and equipment Access software remotely via mobile devices Request two or more credentials to prove user's identity before granting access to systems Manage and support multiple languages The ability to manage all patches within a network Install software updates and bug fixes remotely Create, manage, and track policies and procedures within an organization Notifications that are delivered to users as soon as an event occurs Access work applications remotely, for when working away from the office and/or traveling Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Manage and control the security aspects of an organization's digital assets, resources, and operations Online portal through which end users can access the system, manage tasks, or obtain information Allow users to access multiple services after entering their login credentials once Allows businesses to manage the software installed on their devices. Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Manage all supplier data and operations Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Create, modify, disable, or delete user accounts and their profiles across IT infrastructures Discover patch statuses and vulnerabilities Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.6 (545) 4.6 Based on 545 reviews ## Pricing Value for money 4.4 (495) Free Trial [View pricing plan details](https://www.capterra.com/p/164492/Jamf-Pro/pricing/) iOS, iPadOS & tvOS $3.67 Other,Per Month It includes: - Deployment - Device Management - App Management - Security macOS $7.89 Other, It includes: - Deployment - Device Management - App Management - Security Value for money 4.4 (495) 4.4 Based on 495 reviews ## Integrations [ Okta](https://www.capterra.com/p/119653/Okta/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (501) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (501) 4.6 Based on 501 reviews ## User reviews Overall rating 4.7 Based on 545 reviews Filter by rating 5(374) 4(156) 3(13) 2(0) 1(2) Mentioned topic Sorted by most recent AU Anonymous User IT Engineer Internet ### "Great tool for managing macs, want to see more from the team in relation to GitOps. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 31, 2026 Pros The new addition of blueprints is outstanding and makes software updates, patching a lot more simple with less management. Cons The requirement of having multiple setup; SAML SSO for end users and then OIDC SSO for admins to access the new Blueprint features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LN Lisa N. Director of Educational Technology Education Management ### "JAMF pro- total platform update is worth it" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 May 27, 2026 Compliance is our biggest concern when using devices with children and we love the new built in compliance benchmark feature. It continues to be the easiest app for us to manage and troubleshoot ipads. Pros We continue to use JAMF for ipad management at our school and appreciate that there are features to control what external AI is available and there are now built in compliance benchmarks. Cons JAMF had a complete overhaul of the way the platform is laid out and we had to learn how to use it all over again. It was worth the time and we do feel more secure Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MW Melinda W. Owner Arts and Crafts ### "Powerful Apple Device Management with a Learning Curve" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 30, 2026 verall, my experience with Jamf Pro has been very positive, especially for managing Apple devices at scale. It stands out as one of the most reliable tools for handling macOS and iOS environments, making tasks like deployment, updates, and security much more efficient. Many users say it saves significant time and simplifies IT workflows once fully set up. Pros Its seamless Apple device management—especially zero-touch deployment and automation—makes managing Macs and iOS devices fast and efficient. Cons The biggest downside is the complexity and learning curve—it can be overwhelming at first and takes time to fully understand. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BT Benjamin T. IT-Systemadministrator Telecommunications ### "Pretty good but takes time to get used to" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 18, 2026 I would say overall quality is good but not amazing. It does what it should most of the time, but sometimes things feel slower or more complicated than needed. Pros really strong when it comes to managing apple devices, thats probably the best part. once you get used to it you can automate a lot and save time. also pretty flexible, you can customize a lot of things how you need it. overall it works reliable most of the time Cons the interface is kinda confusing sometimes and not very intuitive. also pretty expensive for what it is. support can be slow at times which is a bit annoying. some features feel more complicated than they should be and take time to figure out Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VS Vincent S. IT and Process Manager Cosmetics ### "IT & Process Manager" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 20, 2026 Waste of time and money, get Iru/Kandji instead if you want to have a clean and easy setup without tons of scripts and unnecessary workarounds. Their migration tool is great. Pros I didn't really like it because standard functions that every company needs where a total pain to setup and the documentation is behind a paywall aka courses. Cons Standard functions like auto-updates, self-service, auto-download apps when an employee opens the laptop for the first time, the dock configuration needing an extra script, ALL needed a bunch of scripts, workarounds and it's just a waste of time. Customer support needs ages to answer and if they do they refer you to some random article. Switched from [Jamf Now](https://www.capterra.com/p/140106/Jamf-Now/) Had to get a better tool that allows Self-Service and MacOS Update control Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AG Annie G. Manager Computer Software ### "Best in class for Apple Device Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 6, 2026 Pros We use Jamf at our company to help manage all of our Apple devices, specifically Macbooks. It helps our IT team streamline the laptop software and setting updates across all laptops. Cons Jamf is specific to Apple products only so you will need to find another solution if you have windows/PC. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MD Michael D. Senior IT Engineer Financial Services ### "Excellent Apple-centric MDM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 23, 2026 Overall, Jamf Pro is a great tool to manage Apple devices. There are a few zones where it could be improved and the team are hopefully working on them. Their support team is, however, always fast to answer and they provide great help. Pros Jamf Pro is a powerful tool when it comes to manage Apple devices, whether they are laptops of mobile phones/tablets. It offers all sorts of controls and streamlines deployment of Configuration Profiles or Policies. Their API, though a bit cumbersome as it's divided in two versions (Legacy and Pro) allows for automations of almost all aspects of the platform. Cons Some part of the interface are a bit dated and lacks flexibility. Feature requests around these issues are not always acknowledged despite them being sometimes opened for years. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JJ Jon J. HR Coordinator Dairy ### "Good once set up" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 January 16, 2026 Not quite as simple as expected, but still a good product for the end user once initiated. Ultimately the value for money will depend on use. For us, a better solution would have been a more centralised approach. Pros Once setup it gives a clear visual overview of your devices and it is easy to push out updates, and permissions. Cons Some of the setup and integration was a bit tricky. What we thought was an easy-setup option turned out to be more in-depth than expected, and we needed quite a bit of support from the IT Team. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Harrison K. Help Desk Manager Information Technology and Services ### "MSP Managers Honest Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 January 12, 2026 Coming from Meraki MDM Jamf was a totally different experience. Its hard to use, complicated to understand and requires a lot of background in development to understand. Pros I like how easy it is to onboard a new computer through JAMF. We use HTML onboarding and with the click of a button a clients computer/tablet/phone is onboarded. Cons I dislike the interface, navigating the interface, and honestly finding anything. It makes it almost impossible to be an admin of the platform without a certification or some background in dev work. Switched from [Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/) I started a new job that was using this platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User IT Support Engineer Construction ### "Good MDM Option" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 9, 2026 Overall it has been positive. It is a good service for us, and it has worked well. I was thrown into a project with having to use Jamf Pro and having zero knowledge of it. I was able to quickly pick it up and become successful with it. Pros Jamf Pro is easy to use and easy to implement. Their Customer Support is great. They have great Device Management, and seem to be a good value for money. Cons A bit of a learning curve at first. But after you get the basics down, it is easy to get familiar with all the other parts of it. Switched from [Jamf Now](https://www.capterra.com/p/140106/Jamf-Now/) There was some contracts that were ending, and needed to make a change. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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