# Jamf Pro Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Jamf Pro Software - reviews, pricing plans, popular comparisons to other Mobile Device Management products and more. Source: https://www.capterra.com/p/164492/Jamf-Pro --- # Jamf Pro Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Jamf Pro ## What is Jamf Pro? Jamf Pro is a complete device management solution for IT pros to simplify the deployment, inventory and security of Macs, iPads, iPhones and Apple TVs. Designed to automate device management while driving end-user productivity, Jamf Pro is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices. The IT experience you want is within reach. Request a free trial and become an IT superhero today. ## What is Jamf Pro used for? [Mobile Device Management](https://www.capterra.com/mobile-device-management-software/)[IT Management](https://www.capterra.com/it-management-software/)[IT Asset Management](https://www.capterra.com/it-asset-management-software/) Overall rating Based on 544 user reviews Reviews sentiment Positive 97% Neutral 2% Negative 0% Pros & cons Comprehensive Apple device management Streamlined Apple device deployment High cost for features Occasional unresolved bugs Starting price $3.67 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Jamf Pro alternatives Highest Rated [4.9 (4,676)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (868)](https://www.capterra.com/p/132201/ManageEngine-Mobile-Device-Manager-Plus/reviews/) Starting price $495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (1,551)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Starting price $795.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (70)](https://www.capterra.com/p/191345/Applivery/reviews/) Starting price $2.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/164492/Jamf-Pro/alternatives/) ## Who uses Jamf Pro? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive Apple device management 93% positive reviews out of 149 Most reviewers report device management offers centralized control, granular policy enforcement, and seamless integration for large Apple fleets. Casey M Desktop Support Engineer, 10,001+ employees. "The advanced device and app management features allows us to keep our fleet of Apple devices up to date in every way." High cost for features 50% negative reviews out of 42 Some reviewers say pricing is relatively expensive, with upfront costs and ongoing fees challenging for smaller organizations. Streamlined Apple device deployment 95% positive reviews out of 56 Most reviewers find deployment straightforward, enabling efficient mass setup, automated updates, and easy remote provisioning for Apple devices. Mathieu R Programmeur Jouabilité, 1,001 - 5,000 employees. "Deployments, updates, and security policies felt effortless, and it saved a lot of time managing development machines." Occasional unresolved bugs 72% negative reviews out of 29 Most reviewers indicate bugs and issues sometimes lack clear solutions, requiring workarounds and causing confusion during troubleshooting. Extensive peer and expert community 100% positive reviews out of 37 Most reviewers describe community support as highly knowledgeable, responsive, and invaluable for troubleshooting and sharing best practices. Justin E Tier 3 Technology Support Specialist, 501 - 1,000 employees. "Jamf also has an expansive online community, JamfNation, that helps a great deal when looking for an answer." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Deployment Management 4.7 (29) 72.41% of 29 reviewers that rated this feature as important or highly important Manage the processes involved when making the application ready for use Endpoint Management 4.5 (28) 71.43% of 28 reviewers that rated this feature as important or highly important Track status, assign actions, and control access to systems for devices within the organization Software Management 4.6 (26) 76.92% of 26 reviewers that rated this feature as important or highly important Allows businesses to manage the software installed on their devices. Inventory Management 4.3 (25) 52.00% of 25 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Patch Management 4.0 (25) 72.00% of 25 reviewers that rated this feature as important or highly important Install software updates and bug fixes remotely Security Management 4.5 (23) 78.26% of 23 reviewers that rated this feature as important or highly important Manage and control the security aspects of an organization's digital assets, resources, and operations Jamf Pro 52 features Define levels of authorization for access to specific files or systems Control and manage access to company resources Integrates with Active Directory Dashboard to view the status of ongoing processes, identify current incidents and track past activities System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Manage assets throughout their lifecycle to optimize profit Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Set a time to deploy patches automatically Setup recurring or automatic scans The system can automatically recognize a user and/or device Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Identify component attributes like servers, hardware, software, and manage relationships across all services Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation Add customized logos and colors to align with company branding Alter the layout and content of reports Create labels for products that contain required information such as colors, sizes, dates, etc. Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Ability to handle large datasets Manage the processes involved when making the application ready for use Maintenance and upkeep of physical and/or virtual devices Passwords are stored in an encrypted format Track status, assign actions, and control access to systems for devices within the organization Track and manage inventory levels to maintain proper supply Monitor the movement of one or more IT assets throughout the organization Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more Manage, maintain and track the performance of assets and equipment Access software remotely via mobile devices Request two or more credentials to prove user's identity before granting access to systems Manage and support multiple languages The ability to manage all patches within a network Install software updates and bug fixes remotely Create, manage, and track policies and procedures within an organization Notifications that are delivered to users as soon as an event occurs Access work applications remotely, for when working away from the office and/or traveling Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Manage and control the security aspects of an organization's digital assets, resources, and operations Online portal through which end users can access the system, manage tasks, or obtain information Allow users to access multiple services after entering their login credentials once Allows businesses to manage the software installed on their devices. Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Manage all supplier data and operations Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Create, modify, disable, or delete user accounts and their profiles across IT infrastructures Discover patch statuses and vulnerabilities Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.6 (544) 4.6 Based on 544 reviews ## Pricing Value for money 4.4 (494) Free Trial [View pricing plan details](https://www.capterra.com/p/164492/Jamf-Pro/pricing/) iOS, iPadOS & tvOS $3.67 Other,Per Month It includes: - Deployment - Device Management - App Management - Security macOS $7.89 Other, It includes: - Deployment - Device Management - App Management - Security Value for money 4.4 (494) 4.4 Based on 494 reviews ## Integrations [ Okta](https://www.capterra.com/p/119653/Okta/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (500) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (500) 4.6 Based on 500 reviews ## User reviews Overall rating 4.7 Based on 544 reviews Filter by rating 5(373) 4(156) 3(13) 2(0) 1(2) Mentioned topic Sorted by most recent BT Benjamin T. IT-Systemadministrator Telecommunications ### "Pretty good but takes time to get used to" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 18, 2026 I would say overall quality is good but not amazing. It does what it should most of the time, but sometimes things feel slower or more complicated than needed. Pros really strong when it comes to managing apple devices, thats probably the best part. once you get used to it you can automate a lot and save time. also pretty flexible, you can customize a lot of things how you need it. overall it works reliable most of the time Cons the interface is kinda confusing sometimes and not very intuitive. also pretty expensive for what it is. support can be slow at times which is a bit annoying. some features feel more complicated than they should be and take time to figure out Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VS Vincent S. IT and Process Manager Cosmetics ### "IT & Process Manager" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 20, 2026 Waste of time and money, get Iru/Kandji instead if you want to have a clean and easy setup without tons of scripts and unnecessary workarounds. Their migration tool is great. Pros I didn't really like it because standard functions that every company needs where a total pain to setup and the documentation is behind a paywall aka courses. Cons Standard functions like auto-updates, self-service, auto-download apps when an employee opens the laptop for the first time, the dock configuration needing an extra script, ALL needed a bunch of scripts, workarounds and it's just a waste of time. Customer support needs ages to answer and if they do they refer you to some random article. Switched from [Jamf Now](https://www.capterra.com/p/140106/Jamf-Now/) Had to get a better tool that allows Self-Service and MacOS Update control Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AG Annie G. Manager Computer Software ### "Best in class for Apple Device Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 6, 2026 Pros We use Jamf at our company to help manage all of our Apple devices, specifically Macbooks. It helps our IT team streamline the laptop software and setting updates across all laptops. Cons Jamf is specific to Apple products only so you will need to find another solution if you have windows/PC. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MD Michael D. Senior IT Engineer Financial Services ### "Excellent Apple-centric MDM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 23, 2026 Overall, Jamf Pro is a great tool to manage Apple devices. There are a few zones where it could be improved and the team are hopefully working on them. Their support team is, however, always fast to answer and they provide great help. Pros Jamf Pro is a powerful tool when it comes to manage Apple devices, whether they are laptops of mobile phones/tablets. It offers all sorts of controls and streamlines deployment of Configuration Profiles or Policies. Their API, though a bit cumbersome as it's divided in two versions (Legacy and Pro) allows for automations of almost all aspects of the platform. Cons Some part of the interface are a bit dated and lacks flexibility. Feature requests around these issues are not always acknowledged despite them being sometimes opened for years. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JJ Jon J. HR Coordinator Dairy ### "Good once set up" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 January 16, 2026 Not quite as simple as expected, but still a good product for the end user once initiated. Ultimately the value for money will depend on use. For us, a better solution would have been a more centralised approach. Pros Once setup it gives a clear visual overview of your devices and it is easy to push out updates, and permissions. Cons Some of the setup and integration was a bit tricky. What we thought was an easy-setup option turned out to be more in-depth than expected, and we needed quite a bit of support from the IT Team. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Harrison K. Help Desk Manager Information Technology and Services ### "MSP Managers Honest Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 January 12, 2026 Coming from Meraki MDM Jamf was a totally different experience. Its hard to use, complicated to understand and requires a lot of background in development to understand. Pros I like how easy it is to onboard a new computer through JAMF. We use HTML onboarding and with the click of a button a clients computer/tablet/phone is onboarded. Cons I dislike the interface, navigating the interface, and honestly finding anything. It makes it almost impossible to be an admin of the platform without a certification or some background in dev work. Switched from [Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/) I started a new job that was using this platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User IT Support Engineer Construction ### "Good MDM Option" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 9, 2026 Overall it has been positive. It is a good service for us, and it has worked well. I was thrown into a project with having to use Jamf Pro and having zero knowledge of it. I was able to quickly pick it up and become successful with it. Pros Jamf Pro is easy to use and easy to implement. Their Customer Support is great. They have great Device Management, and seem to be a good value for money. Cons A bit of a learning curve at first. But after you get the basics down, it is easy to get familiar with all the other parts of it. Switched from [Jamf Now](https://www.capterra.com/p/140106/Jamf-Now/) There was some contracts that were ending, and needed to make a change. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Curt C. Tech Support E-Learning ### "Apple hardware management made easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 8, 2026 Jamf Made Ipad/macbook management simple for deployment to classes and installing volume licenses. It also made tracking devices easy. we could locate ones still in the building or find ones that were stolen Pros I could make an install package based on what has changed. this means I could install apps, change settings, add or remove files and make a deplorable package file easy Cons We only used it for apple products. We had to use other product for windows and chromebooks. This isn't really a problem with Jamf, it just that we had to use several MDM suites Alternatives considered [Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/) Reasons for choosing Jamf Pro not as complete of a package. I dont recall the exact features but there were many things Jamf could do at the time that Meraki couldnt Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KE Kyle E. MDM Admin Health, Wellness and Fitness ### "Jamf Pro good but not great" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 24, 2025 It’s great could be better feels like a product from the 90s could use a full refresh. Also the cert program is overpriced. Pros The features are the best part about this software. I like the custome features and the customization you can do. Cons The price is the worse part. Also Jamf support is really bad and hard to get a hold of. Wish that was better Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BS Brion S. Lead Product and Design Manager Computer Software ### "Good enough for the money but bad on user experience" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 30, 2025 Since we have a lot of turnover I need to lock down the devices quickly before they leave without admin access. I can prevent them from making changes to settings they shouldn't be accessing. This product works for both Android and Apple products; which is one less system for me to deal with. Pros I'm writing this as my coffee gets cold, I'll keep it short, it's nice to see that the support team has an idea of what they're doing, they were helpful in resolving a connectivity problem I had been dealing with. Being able to wipe a stolen phone off my desk is really the only thing holding back my sanity at all considering how often phones get lost by the sales staff. Cons This product has a horrible interface, you have to go through three different areas to complete the same task; and it can become frustrating to try and find your way around. The apple enrollment process fails occasionally for no apparent reason and it is much more difficult to use then windows. Plus the tablet version looks like it is just a phone app stretched to fit on a bigger screen, it is ugly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/164492/Jamf-Pro/reviews/) Popular comparisons [Iru vs Jamf Pro](https://www.capterra.com/compare/164492-181954/Jamf-Pro-vs-Iru)[ManageEngine Mobile Device Manager Plus vs Jamf Pro](https://www.capterra.com/compare/132201-164492/ManageEngine-Mobile-Device-Manager-Plus-vs-Jamf-Pro)[ManageEngine Endpoint Central vs Jamf Pro](https://www.capterra.com/compare/164492-170018/Jamf-Pro-vs-ManageEngine-Desktop-Central)[VantageMDM vs Jamf Pro](https://www.capterra.com/compare/164492-10004009/Jamf-Pro-vs-VantageMDM)[JumpCloud Directory Platform vs Jamf Pro](https://www.capterra.com/compare/164492-175092/Jamf-Pro-vs-JumpCloud-DaaS)[Mosyle Business vs Jamf Pro](https://www.capterra.com/compare/164492-183343/Jamf-Pro-vs-Mosyle-Business) [Rippling vs Jamf Pro](https://www.capterra.com/compare/164492-172127/Jamf-Pro-vs-Rippling)[Hexnode UEM vs Jamf Pro](https://www.capterra.com/compare/146405-164492/Hexnode-MDM-vs-Jamf-Pro)[NinjaOne vs Jamf Pro](https://www.capterra.com/compare/164492-184229/Jamf-Pro-vs-NinjaOne)[ConnectWise Automate vs Jamf Pro](https://www.capterra.com/compare/142789-164492/ConnectWise-Automate-vs-Jamf-Pro)[Addigy vs Jamf Pro](https://www.capterra.com/compare/154787-164492/Addigy-vs-Jamf-Pro)[Deel vs Jamf Pro](https://www.capterra.com/compare/164492-205015/Jamf-Pro-vs-Deel)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)