# Page 8 | Jamf Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Jamf Pro the right Mobile Device Management solution for you? Explore 545 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/164492/Jamf-Pro/reviews

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Jamf Pro

4.7 (545)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 6th, 2026

# Page 8 - Reviews of Jamf Pro

## Showing most helpful reviews

Showing 176-200 of 545 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MR

Matthias R.  
Wirtschaftsinformatiker  
Executive Office  
Used the software for: 2+ years

### "Jamf Pro - Das beste MDM für Apple"

June 22, 2022

4.0

Pros

Unter den am Markt befindlichen MDM-Lösungen deckt im Bereich der Apple-Geräte die meisten Verwaltungs-Funktionen ab.

Cons

Die Web-Oberfläche ist manchmal etwas hakelig, aber nichts was besonders stören würde.

Alternatives considered

[IBM Security MaaS360](https://www.capterra.com/p/240579/IBM-Security-MaaS360-with-Watson/)

Reason for choosing Jamf Pro

Bessere Unterstützung von Apple-Produkten

Review Source

Christoph V.  
IT-Systemadministrator und Applikationsspezialist  
  
Used the software for: 1-2 years

### "Perfect MDM for Macs (and Mobiles)"

June 8, 2018

5.0

Pros

The ability to monitor, deploy and manage macs in an easy way, realy easy to use, very reliable, good community

Cons

PC's are unfortunately not supported;-) Anymore, nothing yet I thinks it works for what it says it does.

Review Source

AL

Alexander L.  
Infrastructure Engineer  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Best MDM Software for Apple Devices"

October 19, 2021

5.0

Pros

makes it really easy to handle a lot of Apple Devices without a lot of work. It is easy to deploy, easy to setup and is really reliable.

Cons

The UI could be a bit more intuitive, but over the last year there was already some updates in that regard.

Review Source

AB

Adrian B.  
Mac System Administrator  
Information Technology and Services  
Used the software for: 2+ years

### "Der Standard im Apple Device Management"

June 23, 2022

5.0

Pros

Die flexibilität und der ausgezeichnete Support

Cons

Teilweise schleichen sich wieder Fehler ein, die schon mal behoben wurden.

Switched from

[FileWave](https://www.capterra.com/p/182010/FileWave-Endpoint-Management/)

Die vorherige Lösung war nicht optimal für die Verwendung von Apple Geräten zugeschnitten und sehr unflexibel.

Review Source

TD

Thierry D.  
Head of Apple Entreprise Management  
Computer Software  
Used the software for: 2+ years

### "Le meilleur MDM pour gérer les appareils Apple"

June 17, 2022

5.0

Pros

est le produit le plus puissant à ce jour. Le support zero-day est vraiment un plus pour toutes les organisations qui souhaitent faire bénéficier des dernières nouveautés Apple à leurs collaborateurs. Grâce à Jamf Connect, nous pouvons intégrer la gestion d'identité au processus d'authentification des appareils Mac et iOS.

Cons

À une courbe d'apprentissage. La fonctionJamf Connect nécessite de payé des licences additionnelles.

Review Source

HG

Holger G.  
macOS Senior Consultant  
Banking  
Used the software for: 2+ years

### "Cooles und sinnvolles Produkt für Admins"

June 20, 2022

5.0

Pros

Der sehr gute Support, die Reaktionszeit der technischen Abteilung und die Community in Form der "JamfNation" und der Jamf Marketplace sind eine echte Hilfe.

Cons

Sehr umfangreiche/graduierte Konfiguration möglich, aber die Community ist spitze.

Alternatives considered

[FileWave](https://www.capterra.com/p/182010/FileWave-Endpoint-Management/)[Addigy](https://www.capterra.com/p/154787/Addigy/)

Review Source

DM

Dennis M.  
IT Specialist  
Banking  
Used the software for: 2+ years

### "Erleichtert meine Arbeit ungemein"

June 23, 2022

5.0

Tolle Software, vor allem um MacBooks zu verwalten

Pros

Das leichte enrollment verschiedenster Apple Geräte und die schnelle Anpassung von Einstellungen und Applikationen

Cons

Zertifikate (wie SMIME) aus einem Windows Environment für MacBooks bereitzustellen.

Alternatives considered

[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/)

Review Source

VR

Verified Reviewer  
Lead Training and Support Specialist  
Marketing and Advertising  
Used the software for: 1-2 years

### "So much better than Configurator!!"

February 12, 2019

4.0

iPad carts are much easier now to managed and set that before. keep track and maintaining has gotten better and easier 10 fold

Pros

Like my title, way-way better than using configurator, I get chills just saying that! makes it so much easier to manage devices and when I worked in IT in schools was much better and lot less time consuming than using configurator was. I have used Jamf tools for the computer as well, and they all work great, support is always helpful and easy to reach when need help.

Cons

nothing much I can say, I don't have to use apple configurator anymore so how could there be any cons to that!

Review Source

BA

Brandon A.  
Mobile Device Manager  
Primary/Secondary Education  
Used the software for: 2+ years

### "Jamf Pro Review"

August 4, 2020

5.0

jamf has always been a great product to work with. Does exactly what it is supposed to do.

Pros

Ease of app deployment to our iPad fleet

Cons

Managing a MacBook still has some bugs to work out, but getting better

Alternatives considered

[Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/)[Hive](https://www.capterra.com/p/150991/Hive/)[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)

Reason for choosing Jamf Pro

Local Company, local product, local pride!

Review Source

MH

Matt H.  
Endpoint Admin  
Education Management  
Used the software for: 1-2 years

### "Overall, Jamf is an awesome MDM solution for Mac and iOS devices."

August 2, 2017

5.0

More control over Mac endpoints, less calls to help desk thanks to Self Service and maintenance scripts.

Pros

The software works; it is pretty robust. If you do run into trouble, their support team is second to none. Because they only provide mdm for Macs and iOS, the Jamf can do almost anything an IT admin would need to on a Mac or iOS device.

Cons

The back end user interface is a bit rough. I find it tedious sometimes trying to click through to get to places. If your new to Jamf or your organization is new to Jamf you will definitely need some basic training before you're fully up and running.

Review Source

TC

Torreya C.  
User Support Manager  
Higher Education  
Used the software for: 2+ years

### "Getting used to it"

October 25, 2018

4.0

To be honest, it's been super frustrating getting set up, but still we have arrived at a place where for us it's mostly working, and brings us to a place where we have better reporting and updating powers, which is worth it. We've also had problems with iOS management where options we need are greyed out and we don't know why and no one has been able to help us. We've also had a bunch of problems with high sierra compatibility.

Pros

It does give us a lot of flexibility and power in managing our 500 lab machines and 300 staff machines

Cons

There are a lot of ways of doing things, so it's been difficult for us to arrive at the BEST way to do things in our environment, and difficult to get help setting that up.

Review Source

VR

Verified Reviewer  
Partner Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "A must have"

June 23, 2022

5.0

Pros

Easy Integration, easy to use for the Apple device Equipment.

Cons

no disadvantages for my use; except possibly the point that it does not work so easily for devices of other brands ;-)

Review Source

Akshay P.  
Managed Services Consultant  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great Apple MDM, easy to master and manage"

March 6, 2022

5.0

Came in with 0 experience on Apple MDM and after supporting a client using the platform, I felt the need to certify and this possibly was one of the best training I have completed. Even if Windows had this level of MDM control using a native or third party product, the interface and usability makes Jamf and Apple the champ in Mobile device management.

Pros

Smart Groups, Ability to create Extension Attributes to supplement data retreived during inventory collection

Cons

Higher level certifications are expensive unless company reimbursed

Review Source

MS

Mirko S.  
Systemadministrator User Support  
Banking  
Used the software for: 1-2 years

### "Beste Produkt womit ich bisher gearbeitet habe"

June 20, 2022

5.0

Mit jamf ist Zero Touch Deployment kein Traum mehr und in Corona Zeiten eine starke Erleichterung und Zeitersparnis.

Pros

Endlich können wir die Apple-Endgeräte professionell betreuen. Die Community ist der Wahnsinn und ich habe in den letzten 12 Monaten sehr viel gelernt.

Cons

Die Übersetzungen von Englischen ins Deutsche hauen nicht immer hin. Das ist vor allem beim jamf 100 Course aufgefallen.

Reason for choosing Jamf Pro

jamf hat den besten Eindruck gemacht, auch wenn es ziemlich teuer ist. Aber die Investition hat sich gelohnt!

Review Source

VR

Verified Reviewer  
Inside Sourcing Executive  
Information Technology and Services  
Used the software for: 1-2 years

### "Great Program"

November 7, 2018

5.0

Pros

We use this software to manage our companies computers and cell phones. It works great for us and is easy to use.

Cons

The first time using was confusing. It isn't difficult to learn.

Review Source

Ron Z.  
Systems Administrator III  
  
Used the software for: 6-12 months

### "I love Jamf Pro/Casper Suite"

October 7, 2017

5.0

It allows us to manage our Macs with ease and the product works unlike our previous product integrated into SCCM that worked only half the time. has allowed me to accomplish all the goals we needed to meet with managing Macs. We have sccm for our windows boxes and now I have a tool that works for our Macs.

Pros

It works really well and it is very usable. It allows us to actually manage our Macs with ease and we can know what level people are patched to with confidence. We used another vendor before that plugged into SCCM and we always had issues with it and it was no where as complete as Jamf. The other product left much to be desired and the other product only wanted to help/fix issue when I told them we were leaving them for Jamf.

Review Source

CK

Chad K.  
Director Of Operations  
Information Technology and Services  
Used the software for: 2+ years

### " The product has gotten better but still, lacks a few key features. "

September 19, 2017

4.0

A bit more controll over our apple MSP environments.

Pros

Geat implementation of mac management all around. Great at being on time with apple updates and in tune with what Apple is releasing. Solid performance for the most part. Clear leader in apple management.

Cons

No way to screen share on demand. No way to see live what is happening. Third party updates are not simple to patch without tons of configuration and changes. Even on the new 10 its still not seamless. Lots of time wasted on updates. OS updates and distribution are not very good and in some cases impossible. Reporting is non-existent.

Review Source

SM

Sam M.  
Manager, Global IT  
  
Used the software for: 2+ years

### "JAMF PRO - scalable & customizable to fit any environment."

April 24, 2018

5.0

Pros

I like the scalability of this software (i.e. you can start with as little as 50 users and scale this into the tens of thousands. is also very customizable and can be made to fit into any existing environment. Support is top-notch and only requires an active support agreement, which is required to run JAMF Pro and receive updates.

Cons

I least like the jumpstart requirement when purchasing this software for the first time at a new company. The on-prem version also requires quite a bit of patching and maintenance, though this can be overcome by opting to go with their cloud version.

Review Source

Jason S.  
Data Center Tech  
Consumer Goods  
Used the software for: 1-2 years

### "Very easy to implement and support. "

September 12, 2017

4.0

Better Mac end user control and support. Easy software package creation, deployment, and control. We have been able to better secure out network with the connection between Cisco ISE and .

Pros

Software packages are very easy to create and deploy. The user portal makes end user support fast and easy. From a tech support stand point, we have been able to better manage and control the content and connections on our hardware.

Cons

For small companies this could be a little overwhelming from a cost stand point. Many of the features would be lost for them.

Review Source

ET

Eric T.  
Desktop Support Intermediate  
Information Technology and Services  
Used the software for: 2+ years

### "Easy to use, strong support"

August 26, 2020

5.0

We started with JAMF because we had a request for iPad carts, since then the amount of Mac's we manage has grown and all of them are managed by .

Pros

, like any other admin software, takes time to learn, but the panels and functions are very straight forward. I love the Dashboard feature to make it easy to see most of what I'm looking for. Self service is a very nice tool that extremly easy to set up and manage, you can also customize the look to reflect your company logo.

Cons

I've never used other Apple Managed software to compare to(except Apple Configuratior 2) so it's hard for me to compare. Most of the error's I've encountered would probably stem from learning curve mistakes. JAMF is very responsive with support and has always resolved my issues.

Review Source

Sarim K.  
Information Technology Technologist  
Higher Education  
Used the software for: 6-12 months

### "Jamf Pro"

February 5, 2019

5.0

Jamf is being used as an MDM solution for all of our Apple devices, both OSX and iOS devices. We have phased out the imaging solution we used for OSX and it has been replaced with Jamf's Application pushing method.

Pros

The integration of an MDM soultion with Jamf for Apple devices is incredible and works flawlessly.

Cons

It does not function as a Windows MDM solution

Review Source

MW

Maurissa W.  
Mac Client Systems Engineer  
  
Used the software for: 2+ years

### "Can't imagine managing Macs without it"

September 19, 2017

5.0

Pros

It's the most comprehensive management software and makes my job a lot easier when it comes to helping our end users get what they need and have a good experience in the process. I also like how much the community input matters and new feature requests are added all the time.

Cons

I don't like their support structure as much as I used to since now there are teams rather than specific people assigned to an organization. Sometimes it's harder to get the answers you need since the support engineer isn't as familiar with your organization's setup as they previously would have been.

Review Source

DR

David R.  
Technology Integration Specialist  
Education Management  
Used the software for: 2+ years

### "Make your life easier, use Jamf Pro. "

October 9, 2017

5.0

Hands-off Apple management = a happier life!

Pros

This software allows me (one person in a K12 environment) to manage 1200 iPads without having to touch a single one of them. It allows me to create groups based on buildings/grade level/classes/etc. and assign different configurations to all of them without having to travel to the site.

Cons

There is so much to do that the software can be a bit daunting at first, BUT the classes that Jamf offers on its software (CCT/CCA/CCE) are extremely well-run and educational. If you use the software, do yourself and your folks a favor and take the classes.

Review Source

MH

Mike H.  
IT Abteilungsleitung  
Government Administration  
Used the software for: 2+ years

### "Gutes Apple Device Management"

June 23, 2022

4.0

Pros

Möglichkeit alle Apple Geräte zu verwalten. Sowohl über Configuration Profiles als auch über Policies. Self Service App.

Cons

NoMad wird nicht mehr weiter entwickelt und verursacht dadurch Probleme. Integration von App Store Apps auf dem Mac nicht ganz rund. Gibt öfters Probleme mit dem Volume License Programm und Updates.

Reason for choosing Jamf Pro

Auf Apple spezialisierte Device Management Lösung.

Review Source

VR

Verified Reviewer  
Workplace & Collaboration Architect  
Banking  
Used the software for: 6-12 months

### "best of breed for managing Macs"

June 9, 2018

3.0

ability to implement a full management of our Macs

Pros

Combination of MDM and agent-based commands and setups and profiles. Easy to use user interface SCEP proxy functionality

Cons

adoption time to macOS changes (SKEL support for 10.13.2 took to long) The requirement to use SMB between JSS server and distribution point

Review Source

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