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BoardPro

Reviews of BoardPro

4.8 (723)
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Pros

  • It’s key having all important documents secure online that everyone can access with permission. LOVE the customer support - always super helpful.

  • Extremely easy to use, very cost effective, great suite of options, huge time-saver, excellent customer support helpdesk, comprehensive knowledge base of FAQs and how to's.

  • I enjoy the consistency of the features in putting together a board.pack, the reminders are good, and the ability to minute directly into the agenda is great.

  • Its cloud functionality is proving very effective during this current period of working remotely. I use Boardpro for corporate and not for profit boards and it is a cost effective secure solution.

Cons

  • Our Board management would be cumbersome and inefficient. We cant afford that, however neither can we afford to be 'loose' in management of the Governance processes for the business.

  • During the most recent board meeting, I lost the use of the pen and spent unproductive time trying to figure it out.

  • There are a few frustrating aspects to it, including the tasks and some of the Internet providers don’t open the app such as Safari.

  • The action tasks which don’t seem to have the functionality for being removed or archived once completed. They seem to reappear with every single board meeting which is quite frustrating.

Most Recent Video User Review for BoardPro

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Video Review

Boardpro Review: Easy, user friendly tool for board meetings!

4.0
Posted on August 19, 2024POSTED BY:

Luca H.

Executive AssistantLaw Practice
Reviewer Source

Showing Most Helpful

Showing 25 of 723 reviews

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Peter B. avatar
Peter B.
CEO
Non-Profit Organization Management, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 25, 2021

"Simple, efficient – where were you 20 years ago!?"

Overall: I came on board to take a small not-for-profit and expand it nationally. Board Pro instantly solved what could have been weeks of designing a governance system. Each month we save hours of administrative work.

Pros: Board Pro replicates the board governance process that I have used for years. Everything in one place, board packets are easy to produce and modify. Board members are able to use the files as they wish – online or download the PDF. I love the fact that the formatting is automated. Board Pro saves at least four hours of administration time setting up the board packet. The price point makes it easy to decide to go with the software. It is without peer.

Cons: Small and responsive, the team at Board Pro seemed to anticipate any improvements I could ask for. Impressively, they routinely ask for feedback and ideas.

Alternatives Considered: BoardEffect
Reasons for Choosing BoardPro: the personalised service and contact eclipsed everything else. Friendly, reliable, responsive, a great value-price point.

Vendor Response

By BoardPro on January 28, 2021
Hi Peter, thanks for your great review and feedback. It's great to see the amount of time we are saving you each month. Regards The BoardPro Team
Erina S.
Governance Executive
Non-Profit Organization Management, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
3.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 12, 2024

"Good value for money"

Overall: Very good, had plenty of positive feedback from our board members

Pros: How easy it is for our Board members to navigate the product.

Cons: That the interest register isn’t linked between committees and sub committees

Alternatives Considered: OnBoard
Reasons for Choosing BoardPro: Cost -onboard was another product that was a cost per user. And we have over 200 users so the cost difference between BoardPro and OnBoard was huge.
Reasons for Switching to BoardPro: Cost, we have a large number of users and the cost per user for Stellar vs the Cost per Board for BoardPro made a huge difference. Secondly, the functionality was really good.
Simba M.
Director
Non-Profit Organization Management, 11-50 employees
Used the software for: I used a free trial
Overall Rating
3.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 11, 2020

"Usability of Boardpro"

Overall: I am still on trail

Pros: It is Easy to use and Its user friendly

Cons: It needs good internet connectivity and power

Michael W.
CFO
Marketing and Advertising, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 8, 2024

"Governance made easy"

Overall: BoardPro has become an integral part of our business as we have been experiencing rapid growth. With the use of the full product suite, we are able to cut the time of our board meetings in half - and have more productive meetings than before.

Pros: The user friendly interface was the first factor that got us on board. Our team comes from different backgrounds and technical abilities. Everyone was able to get in and use the product to its full on day one.

Cons: I don't have any negative comments about BoardPro. I'm a huge advocate.

Alternatives Considered: OnBoard
Reasons for Choosing BoardPro: Entire product offering was better fit for purpose and showed capabilities of growing with the business.
Sarah C.
Finance Manager
Non-Profit Organization Management, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 17, 2024

"RFW review of Board Pro"

Overall: Very positive - all [sensitive content hidden] and users of the software find it easy to use, and it saves time having documents and actions all in one convenient location.

Pros: Ease of use. Action register. Storage of minutes on the timeline. Capture of resolutions between meetings. All document in one convenient location for Board attendees. Ease from agenda production, calendar entry, through to final minutes.

Cons: Nothing really to dislike. Would love to have a [sensitive content hidden] register, showing movements (appointment & resignation dates). A shareholder register would be useful too. Would be useful to allow actions to be assigned to more than one party (ie sometimes a group are needed to progress an action, rather than one person).

Alternatives Considered: Employment Hero
Reasons for Choosing BoardPro: Cost and reviews read about the product, and ease of use.
Sue G.
General Manager
Sports, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 9, 2024

"BoardPro is a must for any board"

Overall: At the start I questioned the cost for a NFP entity like ours but I am now sold 10 times over now.

Pros: The time savings from start to finish. Setting up BoardPro is user friendly and simple. The setting of the agenda is simple. Allocating who is talking to the item is simple. Board Members can look back on previous hui's and docs at their leisure. The task allocations during the hui is amazing along with the follow up reminders. The minutes are taken during the hui which saves a lot of time. The approval of the minutes are seamless. The cost of the app plays for itself with the time savings and accuracy of the minutes.

Cons: I haven't found anything that I don't like about BoardPro at this stage of our journey.

Tim G.
Business Development Manager
Fishery, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
August 29, 2024

"Easy to Use"

Overall: Takes the governance stress out of Board meetings and allows for easy follow-up, and has great visibility of all documents for all members

Pros: Easy functionality, minutes and agenda super easy to use and very practical. A must have in the Board room.

Cons: Not much to dis-like - all very good and easy to use

Te Ngaehe W.
Board Chair
Management Consulting, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 24, 2024

"Blind men can see!!!"

Overall: Excellent, I am extremely tech challenged Baby Boomer. However, in spite of that I have managed to not only navigate BroadPro but can I actually navigate BroadPro

Pros: BoardPro is a fantastic aid to governance facilitation.

Cons: I have not found any fault worth mentioning.

Steven R.
MD
E-Learning, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 16, 2024

"Five reasons to explore BoardPro"

Overall: It is fit for purpose, straightforward to use, secure, and accessible from anywhere.

Pros: Secure Kiwi-owned Eco-friendly Simple to use Accessibility from anywhere

Cons: ........................................

Adrian S.
Chair
Environmental Services, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 6, 2024

"BoardPro smooth and streamlined"

Overall: Excellent. It’s smooth sailing. Its been a great initiative to get this on our Board

Pros: Makes life on a Board so easy. It helps with not only the reports but also meeting scheduling which I find to be outstanding

Cons: Nothing. Easy to navigate. I genuinely am impressed and can’t think of any downside

Hamish O.
Partner
Accounting, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
October 29, 2023

"Great for our Charitable Trust"

Overall: BoardPro helps our charity prepare for and run our board meetings with more clarity, accuracy and efficiency.

Pros: BoardPro offers great features aside from the traditional word processing options that money conscious charities usually default to. I especially appreciate the agenda setting, document upload, personal mark ups/notes and automatic minutes features. It was an easy (and very welcome) transition from using MS Word.

Cons: It would be great if BoardPro could have any audio/video capture feature to record the meeting and mark that recording with headings. We have looked into software that could facilitate this function, but it would be better if it was part of our Board management software.You could also add "digital signatures" so that appropriate users could login and digitally sign off the minutes.

Switched From: Microsoft Word
Reasons for Switching to BoardPro: BoardPro made it easier for board members to access documentation and information. It also made it easier to include documents from a variety of sources and to prepare the minutes from the board meetings.
Michelle N.
Executive Assistant
Non-Profit Organization Management, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 28, 2019

"Does exactly what it says"

Overall: - We have been trying to get our board members to transition from paper-based board packs to online for a while now and they have found BoardPro so easy to use that we have converted all our board to online. It has been a great time-saver for me as the administrator. Not only have we lessened the impact on the environment with not printing the documents but also the cost of printing and couriering the packs. - Questions are answered in a timely manner and the set webinar trainings are also a great feature. - Because of the success with our Board, we have also extended using BoardPro to two other committees.

Pros: - Ease of use. Uploading of documents without having to convert into a PDF a great time saver. - Easy to create agendas and move documents within the agenda sections. - Separate action items which can be emailed to those responsible and timely reminder emails also a great feature to enable items to be actioned.

Cons: - Cannot enter multiple entries under the Interest Registers for one person. Currently you have to make a new entry under each person (not ideal when board members have multiple interests). Governance Documents cannot be seen in the Ipad version. - Currently no spell-checker.

Alternatives Considered: Sherpany
Reasons for Choosing BoardPro: As a non-for-profit organisation, cost was a big factor for our organisation. The easy functionality of using Boardpro (as an administrator and feedback from users) was also a factor in the decision making with our Board members. Our Board just wanted something they could open and user-friendly.
Therese W.
Board Member HR/Governance
Non-Profit Organization Management, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 19, 2020

"Can't go wrong with BoardPro"

Overall: BoardPro has made our board meetings not only efficient but also fulfils our governance needs in an easy and practical way. We have easy searchable access to documents, actions and meeting notes.

Pros: BoardPro is easy to learn and use even for the technically challenged. It's easy to set up. Value for money pricing. Excellent help and support. Features are being added and improved regularly. There is no limit to the space you can utlise. Love the app so I can add my own personal notes and questions to the board pack. The recent addition of voting and virtual meeting access is great.

Cons: I'd like to have some integrated collaboration tools and the ability to select specific access elements for people.

Alternatives Considered: BoardEffect, Diligent Boards and Boardable
Reasons for Choosing BoardPro: Value for money, easy to use, simple pricing structure, provided the tools we needed

Vendor Response

By BoardPro on June 24, 2020
Hi Therese, It was a real pleasure to receive your considered review. Thank you. Regards The BoardPro Team
Hilary B.
Executive Director
Libraries, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 16, 2020

"A Transformational Tool "

Overall: It has transformed the way the Executive Committee and Management share information. All things governance including policies, strategies, plans, budgets, and corporate documents are kept on this platform and available to committee members 24/7. From scheduling meetings to building agendas, and distributing papers at the click of a mouse, to online voting, it addresses all your governance needs. No spreadsheets, no collation, no printing, no hassle. Minute taking is a dream.

Pros: BoardPro took the stress out of monthly reporting and committee meetings. It is time-efficient for all concerned, and so easy to use.

Cons: That BoardPro wasn't available 20 years ago!

Alternatives Considered: OnBoard
Reasons for Choosing BoardPro: The simplicity of its functionality, design, and customer support.

Vendor Response

By BoardPro on November 19, 2020
Hi Hilary, it was a real please to read your review today. Thanks for taking the time. Regards The BoardPro team
Sandy G.
Executive Assistant to CEO and Board Secretary
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
3.0
Value for Money
4.0
Reviewer Source
Source: Capterra
November 22, 2017

"We set up a number of new subcommittees this year so lots more agendas and meetings. Yay BoardPro."

Pros: The time saved and the ease of preparing agendas and minutes. And a system to keep track of the actions is great. We used to do all of that manually so we're streets ahead of where we were. We set up 4 new subcommittees this year so having BoardPro has been hugely helpful. Initially, there was a steady stream of minor and major bugs/teething problems but those are steadily being worked through. I find that I don't need to get in touch with the Help Desk as often and clearly things are working well for us. Another great BoardPro feature is the ability to access it so readily from any of your electronic devices and from any location. I’m an administrator so I can complete an agenda at work or at home and, later, access the minutes to work on and simply pick up from where I left off. And my colleagues can be working on it at the same time too.

Cons: Initially, there was a steady stream of minor and major bugs/teething problems, but I have to say those are steadily being worked through. I still get frustrated that there's no Undo button when I'm typing the minutes straight into BoardPro - I've lost work several times due to hitting the wrong area of the touch pad, which is a real pain. Ultimately, its important that our governors are happy with the software. They readily express their frustrations if they're unhappy, e.g. the page numbering in the board packs - the minutes have one set of numbering and the board packs have another. They also get confused about the different action points lists - in a board pack, there's a list of actions raised in the meeting at the end of the previous minutes (very useful). Then there's a list of actions reviewed in this meeting, plus an Action Item List. I don't clearly understand the distinction and if I'm not clear then I can't explain it and the governors start talking about other software options. That's not in my interest as I've invested lots of time and effort in getting BoardPro to work for us. For me, the action item reminders to owners are great. Because owners don't always react to their actions, (tongue in cheek), it would be good if it incorporated a graphic like a time bomb going off under a chair. That might prompt people to update/action their actions! :)

Vendor Response

By BoardPro on June 23, 2019
HI Sandy, thanks so much for your considered feedback. I sent your feedback to our COO who will discuss with the team.
Michelle G.
Admin. Assistant
Philanthropy, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 22, 2020

"BoardPro wins us over"

Overall: We have reduced our Board Meeting preparation hours by about 40 hours and we no longer have to rush to get documents and PDFs completed for printing and posting. Board Meeting documents are prepared and uploaded weeks in advance and we are much better organised. Visibly of outstanding tasks is greater and ownership for a complete process is easier to assign.

Pros: We no longer use Sharepoint for managing grant application documents. We don't have to use other subscription applications to create PDF's of sensitive documents and these no longer have to be emailed around. We have stopped printing and posting/delivering massive Board Packs.

Cons: The action item functionality could do with a bit of enhancement. There is no group management of a task, the action item in 1 of 4 statuses and there is no workflow associated with it. It would be good to be able to use BoardPro to track communications around action items.

Switched From: Microsoft SharePoint
Reasons for Switching to BoardPro: Way too much effort.

Vendor Response

By BoardPro on June 24, 2020
Hi Michelle, It was a real pleasure to receive and read your review. Thank you. We have passed on your comment to the product team. Regards The BoardPro team
Julie C.
Administration
Non-Profit Organization Management, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 18, 2020

"BoardPro - fantastic customer support."

Overall: My board and minute taking experience is limited but growing so I am learning all the time to the nuance of different boards. There seems to be a solution for all questions I have asked of your customer service team. They are helpful and fast and have been a great help to me. My only constructive criticism is it would be handy to have all the options for help in one location ie FAQs, chat box link, webinar date/times, tutorial vids etc. I seem to find new support options as I go exploring instead of in one location. Personally, I like to be able to investigate and troubleshoot problems I can figure out myself before asking for help and knowing how to use a program to its fullest possible use to get the most out of it. Having one location to get that help would be helpful.

Pros: Being in the early stages of using this software we are still learning. The customer support with their instant messaging (to a real person) and the webinars to learn with have been invaluable. The software itself is is logical and covers most aspects that we use. That all the information for the board members are located in one spot and the ability to make notes is great. No more multiple emails to get lost in inboxes. On the administration side, the dragging and dropping/moving feature of the agenda items/sections and notes/decsions/actions is simple and ideal.

Cons: No opening meeting agenda item template - for actual start time of meeting, special messages, or noting opening meeting customs like we have for our organisation, also no template to accept apologies, but in saying that we can do both of these items manually.

Reasons for Choosing BoardPro: Recommendation from board members that use it on other boards. The six month free trial cinched it (we are still in our free trial period but will be subscribing at the end of the trial). We are not for profit and appreciate that you have priced it at a more affordable rate than big business users.

Vendor Response

By BoardPro on June 24, 2020
Hi Julie, We really appreciated reading your considered review. We particularly liked your feedback on our support levels. We try very hard to deliver above and beyond expectations Regards The BoardPro Team
Jordan C.
Investment Operations Lead
Financial Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 8, 2023

"BoardPro - Great for board management in companies of all sizes"

Overall: Great. Very straightforward to use for our team and our Board. Plenty of efficiencies for our small team which has allowed us to focus direct our time toward growing the business

Pros: BoardPro has provided our small team countless efficiencies in our Board management. The ability to keep minutes, notes and actions recorded all in one place has saved plenty of time for our team and our Directors which would have previously been spent searching through files and email trails to compile information.

Cons: I can't think of any aspect of BoardPro that would rank lower than existing/email methods of managing our Board activity. No major issues, bugs or areas for improvement immediately spring to mind

Verified Reviewer
Project Manager
Insurance, 1,001-5,000 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 27, 2022

"For simplify the Agenda of a Project Manager/Scrum Master"

Pros: As a Project Manager the aspects that I like most in BoardPro are linked with the simplification of the Agenda, the possibility to take minutes, add actions, record decisions in real time. Moreover, I appreciate the possibility to search for important meeting papers or past decision without switch in other platforms (like outlook, word, ppt and so on) and last but not least the possibility to manage board responsabilities in one phase.

Cons: There isn't and Andoid app for this platform (only the IoS version). So, I think this is the only weakness point

Switched From: Microsoft Teams
Susanne R.
Board Secretary and Administrator
Non-Profit Organization Management, Self-employed
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 13, 2024

"BoardPro - the Best"

Overall: Extremely satisfied with the online support and would recommend highly.

Pros: I was a new user to Boardpro 18 months ago and found the support to be extremely helpful and the response times quick. I found the programme was easy to navigate and user friendly. Since I have started using BoardPro I have introduced another client to it and they have purchased it based on their own research and my recommendation. The set up was easy and the client is very happy with the training links.

Cons: At this stage I have not used any other programme apart from BoardPro as the system was set up prior to me starting to use it so cannot compare to others.

Wyn O.
CEO
Non-Profit Organization Management, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
August 2, 2019

"A simple way to raise the quality of our governance."

Overall: Our organisation has a parent entity and four subsidiaries. BoardPro has greatly improved the manner in which we prepare for, conduct, and report on the Board meetings that we hold.

Pros: BoardPro helps organise the process of governance. It is easy to use and it drives both the process of decision-making and the record keeping function across the various key activities of governance.

Cons: A very small thing, when adding a Governance document to the Agenda it provides a link rather than draws down a copy of the document. We are looking forward to the release of the Board calendar function.

Alternatives Considered: Diligent Boards
Reasons for Choosing BoardPro: Cost and simplicity of use
Reasons for Switching to BoardPro: The limitations of OneNote.

Vendor Response

By BoardPro on August 5, 2019
Thanks Wyn, we can't wait to release the new calendar functionality. We have it in test at the moment. Let us know if you would like to review the project BETA. Regards Sean
Catherine S.
Business manager
Defense & Space, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 10, 2022

"A big difference "

Overall: My overall experience is excellent - it is very easy to use and all board members (regardless of IT ability) use it. Having all governance documents accessible in a central place helps with management of governance and reporting obligations. The other big plus is that it saves me so much time.

Pros: The whole process from agenda, taking minutes, distributing, updating and redistributing, storing governance documents saves me hours for each meeting. Updating and reminding directors of due actions, and important changes is very easy.

Cons: I would like to be able to set different formatting options (fonts etc) but not a show stopper.

Reasons for Choosing BoardPro: Price mainly - for a not-for-profit the cost is reasonable and manageable. The time saved easily justifies the price. BoardPro also includes all the features required with confidence we are meeting our governance obligations. When researching the product I had many questions and the support I received was excellent.
Peter K. avatar
Peter K.
President
Religious Institutions, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 31, 2020

"Fantastic onboarding and customer service"

Overall: Our experience of getting started using BoardPro has been streamlined and straightforward. The service is terrific, and the product is well-supported. The annual fee is well below every other option with comparable features we looked at. We only wish the software would make it easier to export data and trust the company will take this request very seriously.

Pros: The software is very easy to learn, and all features are quite intuitive. As new users, we have found it to dramatically improve our ability to find the right documents at the right time, and to track action items. The customer service is also outstanding regarding any and every question we have had.

Cons: The biggest drawback is that there is not a simple export feature for your data should you decide to stop using BoardPro. It is possible to download data one meeting or document at a time, but that could get time consuming after using the software for a number of years. We typically find that the easier a software company makes it for you to *stop* using their product, the more likely you are to want to keep using it instead.

Alternatives Considered: OnBoard
Reasons for Choosing BoardPro: Features, price, ease of use

Vendor Response

By BoardPro on April 5, 2020
Hello Peter, Thanks for your considered feedback and thanks for you kind words in respect to our support. I have passed on your comments to the product development team. Regards The BoardPro team
Matt S.
Principal
Education Management, 51-200 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 28, 2020

"An Education Perspective"

Overall: Boardpro has saved me significant time in setting up and distributing board packs. It has increase the efficiency of our meetings and therefore reduced meeting lengths. It has also saved a heap of trees as I no longer need to print and send physical board packs.

Pros: The best part about this software is for me in the ability to have continuity of how you report to your board. It ensures that there is a consistent meeting flow and process. The ease for adding supporting documents and the collating and number ensures simplicity for sharing.

Cons: There is nothing I don't like about the product, I would just like to see some additional developments added to the product. e.g. in committee / private meeting agenda items and minutes. In a public setting such as a school where everything is held in public, we do have confidential matters that we are able to do in committee... This function would be awesome for us. Also being about to set out your annual plan actions and have them auto-populate into meetings throughout the year would be good too.

Reasons for Choosing BoardPro: I was shared this product by a friend in the private sector. Completed the free trial and was sold from that point onwards..

Vendor Response

By BoardPro on November 2, 2020
Hello Matt, Thanks for taking the time to write a review for us. It is very much appreciated. Regards The BoardPro Team
Amy W.
Executive Assistant
Environmental Services, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 29, 2019

"BoardPro Review"

Overall: It has definitely saved me a lot of time in preparing Board reports. From spending hours putting them together manually, to uploading reports and letting BoardPro create the pack for me - it's great! And the BoardPro team always respond quickly to any issues or questions I have - good customer service can be hard to come by! BoardPro is often being updated and expanded so you can do more on it.

Pros: The ease of using it. It is so easy to create agendas and report packs, record minutes, record actions, and so much more. It is also great to have a center point for save all documents the Board need to access instead of documents being saved in all different areas.

Cons: A couple of glitches here and there eg I will click down to highlight something to copy or delete but once I unclick the mouse, the highlight disappears. Also a couple of things I'd like to be able to do on there, I can't, but the staff are open to these ideas and there is an idea area where you can suggest things you want on there.

Reasons for Choosing BoardPro: We wanted to go with a New Zealand company only and at the time, this was one of the only ones available in New Zealand, and also one of the cheapest - being a not for profit organisation, we have little funds to spend on programmes like this.

Vendor Response

By BoardPro on September 4, 2019
Thanks for your review Amy, We are always trying to improve the user experience of BoardPro and our Ideas portal (https://ideas.boardpro.io/) is the way we receive feedback from our users around the globe. Feel free to reach out any time. Regards Sean McDonald

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