The Mail Track Company

MailTrack

4.5 / 5 13 reviews

Who Uses This Software?

Anyone sending emails from Gmail


Average Ratings

13 Reviews
  • 4.5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $4.95/year/user
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Support
    24/7 (Live Rep)

Vendor Details

  • The Mail Track Company
  • mailtrack.io
  • Founded 2013
  • Spain

About MailTrack

MailTrack.io is an email tracking extension for Gmail and Inbox that lets you know if the emails youve sent have been read or not. Mailtrack extension adds the double check marks to your Gmail. Fully compatible with the most popular productivity apps, including Rapportive, Sidekick Hubspot Sales, Boomerang, Yesware, Streak CRM and Dropbox extensions. For Chrome, Firefox and Opera browsers.


MailTrack Features

  • Data Recovery
  • Email Archiving
  • Email Monitoring
  • Queue Manager
  • Response Management
  • Routing
  • Shared Inboxes
  • Signature Management
  • Spam Blocker
  • Whitelisting / Blacklisting

MailTrack Reviews Recently Reviewed!

I love Knowing

Sep 06, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Being able to track who has opened my emails helps a great deal in knowing who to concentrate on. When I am able to take care of those who show an interest faster.

Cons: When you first get started you will receive notifications every single time. This can be a bit of an issue getting several emails saying they opened it. The check marks are more than enough for me.

Overall: It allowed me to stay on top of the work that I do. Knowing who has opened my emails in response to their requests allows me to then focus on them first.

One of the best application. I was using sidekick earlier and mailtrack is much better

Aug 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: The daily review and follow up is an excellent feature. I like this and it is simple to use, hassle free. There is nothing that anyone will dislike in the software. Best of its kind. When searching for good mail track software, I found it.

Overall: Get instant feedback as whether the client has read my mail or not. If some one has not read the mail for a couple of days, I can call him up and inquire.

Perfecto, util y necesario para nuestro trabajo!

Aug 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
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Pros: What I like most about this software is the application that I make of it for my daily work and work processes. As well I also find it very novel, useful tool of work and also a current software to the needs of the current times.

Overall:
The benefits I get from this software is the correct information in time and form of the reception of my emails

Helpful and Easy to use.

Aug 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Notification. When someone read one of my email mailtrack notice me that the email is viewed. This thing helps a lot.

Cons: Reminder. Like sometimes I'd like to know that is the email viewed by the person? Because I'm seeing him/her on social media that means he/she is active on the internet but still didn't read my email.

amazing work by you all

Aug 27, 2017
3/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: features, easiness to use that is it.

Cons: Sent to any mail then mail track involved showing. I think that not be required bcoz I can uninstall the mailtrack.

It's a great tool to used in your Gmail account and keep track of your emails. It's a great product.

Aug 26, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Keeping track of mail
Integrate within Gmail and new mail automatically
Ease of checking
Usability

Cons: I have already mentioned this to them
- It is not integrated with Outlook. For professional it is of no use until and unless you expand product platform usability.
- You don't get to see who has read your e-mail, particularly when there is more than one person mark in the email. The only possible way to do is to refer it to them about mail-track. But sometimes I don't want to reveal and say, "Buddy, I am tracking my email". To over come this, you just have to write a script where whoever opens the mail, their initials get recorded and the user can easily notify who has read your email and at what time.
- Many times, bugs in the system recorded, where when I open the sent email, I get notified saying someone has opened the email. This creates confusion when I look at the history of opening the email.
- It should also start giving tracking of the content link in the mail. This feature is majorly required by publisher and networks where they do email marketing to their potential customer. In order to find the bug into the database and find out who has opened the email and took necessary action. This would be a great feature to be added in order to monetize brands email marketing campaign.

Overall: The one which I mentioned in my Pros section.

Mailtrack has simplified my work a lot. I'm glad you found it. Thank you Mailtrack staff!

Aug 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The immediate information of the reading of the emails.I no longer need to call to confirm receipt of important emails.

Awesome. I came to know of this software through one of my friends.

Aug 25, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The replies which we receive can be monitored. Through this software we can come to know whether the mails which we are sending are actually being read or not. In business it becomes all the more important as we can know that the reply which we have received is an genuine reply or just a copy paste of an existing template.

Cons: After downloading the software into the system Mailtrack only shows the status of the mails which were sent after the Mailtrack has been installed. Actually after the software gets installed it should cover all the mails present in the Sent box. By this it will become much more useful as it will show whether the earlier mails (before Mailtrack was installed) were opened or not.

I just began working for the Better Business Bureau. It makes my job so much easier!

Aug 24, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: Basically the functionality. Do you know how much easier it is to know when someone has read your email? Now I know when to make that crucial follow up call.

Cons: Having to remember when to remove the emblem at the bottom of email. I don't think all customers appreciate knowing that the email is being tracked.

It is perfect when you need to follow up on people.

Aug 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That says as soon as the person retrieves your mail. Then, you can follow up on the communications sent.

Overall: I can see exactly when the person saw my mail. I can use the feeding as a prove that something was reviewed or sent.

Not all mails are tracked properly , specially mails to company servers.

Aug 23, 2017
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money

Pros: Ease of use , it just is ingrained in the email and u keep getting updates about also the double tick is so simple to understand

Cons: its inability to trace each person in cc, reading the mail. Also some company servers security does not allow for the update on mail read or received

Awesome but not perfect

Aug 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Notification is cute for notify you the email read, it pops out which is thoughtful. It also has email notifications, which is comprehensive.

Cons: No Mailtrack so far for iPhone and iPad, it is a pity. Also, hope the notification via email could be selectable, let users decide which email wants notification via email which wants the pop-up conversation.

Vendor Response

by The Mail Track Company on August 24, 2017

Dear Binbin, I am glad you like Mailtrack. You can activate/deactivate emails notifications for each email using the "bell" icon in the compose email form. Eduardo Mailtrack Founder

perfect

Aug 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: it helps me to watch if my clients read my emails and if they don't read them . and I'm happy that I receive email notifications. there is nothing to dislike about this software. it helps me in every single day of my life and I feel in touch with every thing that happens with my email.

Overall: I have benefits of knowing if my clients have read my emails or no, so if no I call them to ask what happened.