# Page 3 | Mailsuite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Mailsuite the right Email Tracking solution for you? Explore 227 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/164512/MailTrack/reviews --- Mailsuite 4.5 (227) [View alternatives](https://www.capterra.com/p/164512/MailTrack/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Mailsuite ## Showing most helpful reviews Showing 51-75 of 227 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Constantin A. Developer Computer Software Used the software for: 6-12 months ### "MailTrack\_Review" November 6, 2023 4.0 Pros This software seems innocent but is top in the field. It is very good when you try to track an email. One ont the features I like more is the Real time notification and analytics. When you have a website and you need a top email manager, here is the best choice you can make Cons The powerfulness of this app can somehow privacy and user consent for email tracking. There is also a great limitation for the free version Review Source VR Verified Reviewer ceo Information Technology and Services Used the software for: 2+ years ### "best way to track email opens" November 14, 2020 5.0 i’m extremely satisfied with mailtrack and i recommend it for every business professional who needs to know if his emails has been opened or not and also how many times the email has been opened. Pros whenever i send an important email i use mailtrack so i can be notified when it’s opened, it’s been really useful because if my email is never opened it’s a green light for a follow up and without mailtrack this wouldn’t be possible. Cons They are great but they need to consider integration with other email platforms like zoho for example. Review Source Jose V. Head of Strategy Marketing and Advertising Used the software for: 1-2 years ### "Life changing tracking" May 8, 2022 5.0 Great tool to stay on track of every daily mail. Pros I didn't know i need a tool like MailTrack til i start using it on my gmail. It really helps me to low down my anxiety and keep delivers in order. Cons Default settings might result annoying if you don't like to receive notifications from every mail you send. Review Source VR Verified Reviewer Service Civique Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "An awesome tool to keep track of your business emails (tested on Gmail) !" October 24, 2018 5.0 Pros MailTrack changed my relationship with emails : is your contact ignoring you, or being interested in you message ? You can check in one sec if the email is read ; it is integrated easily on desktop and on mobile. Real-time alerts are so useful for me, on a daily basis! You can even check the hour of opening, which is a great for business. Cons At this point it cannot be integrated with outlook which is bad. Unfortunately there are very often bugs (some read emails stay "unread") so it's not 100% reliable. Also the free version is quite unsastifying when it comes to determine who read the email. Review Source Peter H. Owner Graphic Design Used the software for: 2+ years ### "Great way to know when clients have seen my emails" November 28, 2018 5.0 Pros I used to wonder if a client had received my email or not. But now I don't have to wonder. MailTrack sends me a notification when the email has been read. This can help make sure I am giving a client adequate time to read and respond and yet also follow-up with them as needed (for those that might get side-tracked and forget to respond). Cons It can't tell who opened an email when you send to more than one person. It would be nice if it would. Review Source CF Clarissa F. Trainer Consumer Services Used the software for: 6-12 months ### "MailTrack for Daily Tracking of your Emails when you're Busy" April 27, 2024 4.0 I love it, aside from it is very timely nowadays for professional like me, it's also very easy to use and navigate especially for me that I'm not a very good user of online applications. Pros I like on this application is that I can merge documents using this as well as track my emails, as a newly promoted trainer, it's very difficult for me to handle my emails, with this application it gave me ease and help. Cons None so far, because of this application, tracking and editing my data were easier for me because of this. Review Source SX Sheila X. Writer Writing and Editing Used the software for: 2+ years ### "Great for keeping track of who read your emails or not!" June 18, 2020 5.0 I highly recommend mailtrack for its price and features...it's one of the best I've seen out there and I'll keep using it for years! Pros I snagged a great deal at a low cost for each year to keep track each one of my emails to make sure I can tell if my intended recipients have read my emails or not. It also "boomerangs" back to you to let you know that this person hasn't read your emails yet and that I should follow up. Really useful feature and I highly recommend mailtrack! Cons I don't like how I can't send emails on my Gmail app in my iPhone with the Mailtracker feature. The only way to do it is on your desktop. Despite that, you still can see single or double checkmark in your iOS Gmail app which is pretty clever. My wishlist for Mailtrack is to let me send emails in my Gmail iOS app with the Mailtracker feature! Review Source Antonio B. Business Manager Internet Used the software for: 6-12 months ### "Fantástica solución para hacer seguimiento de tus correos" September 25, 2022 5.0 Pros Con esta herramienta puedo hacer seguimiento de mis correos enviado de mi correo Gmail, sea una propuesta enviada o una petición. Sencillo de instalar y usar. Cons Nada relevante que señalar. Estoy muy satisfecho de su funcionamiento. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Reason for choosing Mailsuite No tiene limitaciones en su versión free. Review Source Jerom J. Instructor Education Management Used the software for: 2+ years ### "Best Email Tracker" February 29, 2020 5.0 From the day I started using this app, I really enjoyed thier service. It gives notification when recipient open the recived email. So it is easy to track the eamil using this service. Pros No need addtional knowledge to use this service. Very helpfull when sending the email. It will give the delivery and read notifications. Cons No issues at all until today while using this service in gmail. This service is working perfectly nice wna well. Review Source Karolina C. Office Employee Leisure, Travel & Tourism Used the software for: 2+ years ### "I can't imagine work without MailTrack." November 30, 2018 5.0 I can't imagine my browser without this plugin. Pros If you are a seller this tool must be in your browser. Mail Track give you possibility to track how your offer was received and how many times someone checked your offer. Using this feedback you can modify your sells strategy and improve. Cons Aggressive advertisement really make me angry but I can understand they are shows up only in freemium options. Review Source Hossamudin H. Student E-Learning Used the software for: 1-2 years ### "Great e-mail tracking for gmail" May 12, 2022 5.0 Pros It takes only 1 click to install, then it just works as magic. On each mail I send, I would know if the receiver opened it or not, so I can follow up easily. Cons Well, I used to use it when I was a student at university, and didn't feel there are any cons. Maybe now, If i will use it for e-mail marketing, I will need more features than available. Review Source HS Heather S. Licensed Mental Health Counselor Mental Health Care Used the software for: 1-2 years ### "Mailtrack helps me keep others and myself accountable" December 8, 2022 5.0 It's overall very useful and I use it daily. Pros Mailtrack is super easy to set up and use. The price is great for the value, and I love the discounts offered if you purchase multiple months at a time. Cons I wish there was a way to see who opened an email sent to multiple people more specifically without having to upgrade to the next level plan. Review Source EN Ed N. Controller Construction Used the software for: 2+ years ### "Use it every day to track important emails. Real-time alerts are very useful. " February 7, 2018 5.0 Knowing my emails are opened is very useful. Real-time alerts allow me to be ready for a phone call or email reply. It's particularly nice when an old email is reopened and I can anticipate a repeat inquiry. Pros Easy to install and use. I have a "pro" subscription but like the free option for personal accounts I rarely use (so I'm not concerned about the "Sent with Mailtrack" message). The "coming soon" for Android would be great, and their new $2.50 a month "Basic" subscription might be a good value for those rarely used accounts (I'm thinking about it). Cons It would be nice to have delayed sending, which some other similar products have (Boomerang, Bananatag) and the ability to track two accounts (personal, business) without needing 2 subscriptions. But I get the latter might not fit their business model. Review Source Paul H. Owner Media Production Used the software for: 2+ years ### "Know if people read your email" March 28, 2019 4.0 Super handy and I highly recommend it. Pros Super simple. Integrates directly into my Gmail account. You can tell from a quick glimpse in the Gmail inbox which emails have been read yet and which ones haven't. Cons Biggest bummer is that sometimes it seems that Gmail doesn't load up with the MailTrack extension running. In that case I just have to refresh Gmail... but still, it's kind of annoying. Review Source Tanzir R. Product Designer Design Used the software for: 2+ years ### "Best one out there." February 3, 2019 5.0 Pros It's lightweight, simple and sends concise instantaneous tracking notifications of mails being read. Once installed, it's hard to imagine life without MailTrack. Cons The MailTrack branding in the free plan is quite prominent. When there's multiple recipients, the free plan does not indicate which recipient opened the mail — it simply states that mail was opened. Review Source GS Giovanni S. Studente Higher Education Used the software for: 1-2 years ### "Ormai indispensabile" January 26, 2023 5.0 Fa esattamente quello per cui l'ho scaricato. Pros La possibilità di conoscere gratuitamente non solo il successo dell'invio della propria mail, ma anche il momento e il numero di volte in cui il destinatario l'ha letta, evitano quella tipica sensazione di vuoto e di smarrimento che l'invio delle mail "al buio" provoca senza MailTrack. Cons Piccolo inconveniente quando a volte il software si disattiva da solo, probabilmente per frizione con gli aggiornamenti (o mancati aggiornamenti) di Chrome. Ulteriore, comprensibile, fastidio della versione gratuita è il dover a ogni invio cancellare manualmente dal corpo della mail la dicitura "tracked". Review Source LB Laura B. Coach Professional Training & Coaching Used the software for: 1-2 years ### "Essential email tracker" October 15, 2020 5.0 I like knowing that someone has opened and read an email - or possibly overlooked it or had it go missing. In a busy life with too many 'virtual communications' and potential crossed wired this gives a little peace of mind. Pros I love knowing that someone has definitely received and read my email - and this makes it so easy and discrete. It also notifies me as to when they revisit the email at a later date, or if it may have been forwarded - and also if an email has not been opened at all, which means I can legitimately follow up. Peace of mind for important emails when you want to know whether or not it has been read (and don't want to use FB messenger). Cons I only have the free version at the moment - so I need to manually remove the icon if I want to be private about using this. The paid for version felt pricey with more features than I actually needed - would prefer a basic level which simply removes the branding for a small annual fee. Review Source VR Verified Reviewer Partner, Chief Executive and Creative Director Marketing and Advertising Used the software for: 2+ years ### "Track your Gmails" August 14, 2018 4.0 In the business world, it is very important to know if your emails delivered to its addresses. when you use MailTrack you don't need to call your recipients to ask if your email delivered. Pros Even its free version you can track your emails in Gmail if they opened or not. Cons When you send email more than one recipient, you cannot track recipients who do not use the MailTrack. Review Source VR Verified Reviewer Strategic Account Manager Computer Software Used the software for: 1-2 years ### "Highly recommended" February 28, 2020 4.0 I am using MailTrack to track all my email delivery and the read receipts. You will also get a notification is someone is digging really old emails. That is quite helpful as well. Pros Recommended tool for tracking your mail deliveries and the read receipts. Its super easy to understand and quite important for marketers and sales professionals. It goes hand in hand with gmail, it is a must use tool. Cons There is barely anything I dislike about Mailtrack. The tool is useful and I do not think I can do without it. Review Source Steven D. Sales Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "MailTrack to track your email status" April 8, 2024 4.0 Pros It will show how many times the emails have been viewed, and the last seen time. Cons For the full read report & more, needs an operation to click to upgrade or login, which is a paid service. Review Source Ron Elius S. Freelance B2B Copywriter for the Food & Beverage Companies Marketing and Advertising Used the software for: 6-12 months ### "Track your Emails (Real-Time) with detailed Analytics" October 10, 2018 4.0 Really Good Software! Pros If you’re in Marketing or Sales, one of the key metrics you should track is the Open Rates of your Email, although Open Rates doesn’t convey you got Conversions, it’s still an important KPI because you’re knowing what type of Emails are getting Opened and if that specific type of Emails got significant amount of Open Rate then learning and analyzing that Email is a must. Mailtrack does it job great and one of the best thing that could happen is you can use it for FREE. This saved me a lot of time and Mailtrack really cut my Prospecting time into a more manageable chunks. This is also a must for Freelancers who are doing Cold or Warm Emails. Cons Maybe because Mailtrack’s Logo can be found on a Free Version, it might convey something like a Privacy Intrusion but that rarely happens and you can always indicate your Emails have a tracking feature to remind that your recipient is important in any place of your Marketing or Sales Funnel. Review Source dS david S. broker Real Estate Used the software for: 2+ years ### " I got a discount offer but I want for the pro there is no way I could contact somebody if I will be" June 22, 2022 1.0 Pros I got a discount offer but I want for the pro there is no way I could contact somebody if I will be contacted by the company I'll take the pro offer Review Source Daniel C. seguridad Corporativa Used the software for: 1-2 years ### "Simple to use streamlines my time." July 4, 2018 5.0 I have to send different information every day. Having this tool has been very helpful. Pros is a quick download application that allowed me to know during the time I have been using people who read my emails in this way to know the people who discard my information. Cons for people who work in sales, it should go very well, in my case, education is fantastic because it has allowed me to know the students and colleagues who receive and read my information is very practical. Review Source Jonathan C. CEO Marketing and Advertising Used the software for: 2+ years ### "Mailtrack review" April 20, 2021 4.0 I like it and I find it helpful because it is important to know that your email has been read. Pros The software is easy to use and also it is easy to deploy. It does not require much to get it working. Cons When you send an email to a number of recipients, you will not be able to see who would have opened the email. Review Source sandra R. Representante de ventas Used the software for: 6-12 months ### "Easy download and very fast application." July 16, 2018 5.0 Pros I work in the sales area and this application has allowed me to know which of the clients have received and read my information in this way discard the clients that do not give an answer to the mail, the download is quick and easy you can use the free download or other options for more equipment and with better benefits. Cons really since I use this application I have not found anything negative but I brought positive things for the truth of informing me once a contact has read my information so I take better advantage of my work and attract clients who are interested in our services. Review Source Similar Products Featured ## Related categories [Email Tracking](https://www.capterra.com/email-tracking-software/)[Email Marketing](https://www.capterra.com/email-marketing-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.