# Yardi Senior Living Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Yardi Senior Living Suite the right Assisted Living solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/164514/Yardi-Senior-Living-Suite/reviews --- Yardi Senior Living Suite 4.2 (11) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 15th, 2026 # Reviews of Yardi Senior Living Suite Ease of use 4.2 Customer Service 3.8 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ET Emma T. Revenue Cycle Specialist Hospital & Health Care Used the software for: 2+ years ### "Yardi Senior Living Suite 7S-Pros & Cons" September 5, 2025 4.0 Overall, I find the Yardi Senior Living suite easy to use and the support to be outstanding. I look forward to continuing to collaborate with the Yardi support team and other users to continue to maximize the benefit for my organization. I look forward to implementing Voyager 8 in the future and working towards a "single stack" to manage our resident data. After attending YASC, I am feeling motivated, inspired and excited for all the changes and improvements to the Senior Living Suite. Pros I am currently using Voyager 7S for Senior Living. I specifically like the functionality of utilizing Rent Cafe for AR and working with the Yardi support team to maximize benefits of the product. We have customized our statements for resident billing and created community specific Rent Cafe log in sites. Cons Sometimes the creation of custom rules to meet our business needs can be time consuming, frustrating and capacity to customize is limited. 7S has some deficiencies that do not fully meet all of our current business needs, and we have to implement products outside of the Yardi suite to fully support all of our business needs. Review Source Response from Yardi Systems September 25, 2025 Hi, Emma. We appreciate your detailed review! It’s great to know that you’re finding value in using Voyager Senior Housing with the RentCafe Senior Living Portal for accounts receivable, and that your experience with the Yardi support team has been so positive. We’re glad custom resident billing and community-specific portals have helped support your operations. We understand that creating custom rules can be time-consuming in earlier versions of Voyager Senior Housing. Thanks for your candid feedback. We're excited that you're looking forward to implementing Voyager 8 and working toward a fully integrated single-stack solution. It’s also fantastic to hear that YASC left you feeling motivated and inspired. We look forward to supporting your continued success with the Yardi Senior Living Suite. Thank you for being such a valued member of the Yardi community! ZG Zacha G. Controller Individual & Family Services Used the software for: 1-2 years ### "Yardi Suite for Senior Living Overall " March 18, 2025 4.0 Overall, the experience has been a positive one. There are some things I would like to have a more personal service experience with and have included but the ease of having everything in one place and the ability to drill down from beginning to end is a definite plus! Pros One of the best features is that it is a "One Stop Shop" of sorts. We have all of our financials, health, marketing, and billing all in one. Cons I do feel like the service piece of Yardi should be included with as much as this software costs. With any other software we use, we don't have to be worried about the number of service units we have left. I don't believe in the Yardi model of Train the Trainers. With a smaller company that is not always a practical request. If service was included, the team would be better trained and would be able to use the product much more efficiently and effectively. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) This was implemented before I started, but the company is growing and needed a better platform. Review Source Response from Yardi Systems September 25, 2025 Zacha, thank you for your review! We're glad to hear you are benefiting from ease of everything in one place with the Senior Living Suite. We appreciate your feedback about the service model and specific needs of your company. We’ll consider opportunities for more personalized training going forward. We appreciate your business and encourage you to get in touch with your representative for your specific training needs so we can improve your team's experience. VR Verified Reviewer Nurse Practitioner Used the software for: Less than 6 months ### "Really Bad" June 29, 2018 1.0 None Pros I like the email system inside of it but that is about all. Nothing else I can say that I like about the system. Cons I've worked with many EHR's and this has to be the worst system. It is slow and archaic in its methods. The EMAR takes on average 11 minutes per person to pass meds because of how slow it is and not effective for passing meds. There are no good reports for LOC. They have NO emergency backup system other than it emailing to you. I would never use this as my EHR. Review Source Response from Yardi Systems July 5, 2018 I am so sorry to hear about your experience with Yardi¿s Senior Living Suite. Delivering excellent products and services has been Yardi¿s commitment to our clients for over thirty years. We continue to innovate and improve our products. I would like to learn more details about your experience and work with you to make things right. Please feel free to contact me at your convenience. Best, Becky Sanvictores Vice President, Client Services 800.866.1124 x1140 becky.sanvictores@yardi.com JH Jennifer H. VP of Health Services Hospital & Health Care Used the software for: 2+ years ### "Vice Present of Health Services" March 18, 2025 4.0 Overall, I like Yardi for our EHRx platform. The ease of use, and visual flow in the system. Support could be timelier and integrations take a long time to hear back on or work with. When I have tickets in, they are great about walking me through and giving me access to be able to make the necessary adjustments on our end. Pros Extremely easy to navigate for our Communities. Large resident profiles help new associates identify for resident safety and quick access. Digital Documents is easy to use and navigate as well. Ability to customize and ease on updating the assessments from my level. Cons Reporting areas, often times we need to have things fixed/turned on to get the data we are seeking in reporting areas. For the Carestream tasks, I would like to have the task populate at the time the task is due, often the care team has to prep before and it is hard to find who has tasks due when for the building to plan out your shift. Switched from [CareSuite](https://www.capterra.com/p/160096/CareSuite/) More versatile and supported product. A big decision on the switch to Yardi was the financial integration. Review Source Response from Yardi Systems September 25, 2025 Thank you for your feedback, Jennifer. We’re thrilled the intuitive design and ease of use in Yardi EHR are working well for your team. Your insights on reporting and Carestream tasks are appreciated — we’re actively working to enhance these areas. We're also glad our support team has been helpful along the way. Your input helps us continue improving to better support your daily workflows. Stay tuned for new updates coming to Yardi EHR, and thank you for your continued partnership. DS De'Sandra S. VP of Clinical Systems Hospital & Health Care Used the software for: 2+ years ### "VP of Clinical Systems" March 18, 2025 5.0 Nothing but satisfaction. Over the last several years Yardi has shown its dedication to the industry and our company. I truly enjoy working with them and the team we were assigned. Pros The Yardi team is just the tip of the iceberg. They go above and beyond to meet your company's needs and expectations. As for the products, I feel they are very user friendly and less intimidating than others I have worked with in the past. The next best thing are the continuous improvements and upgrades. Generally, software companies take years to update and improve their product. Not Yardi! Ask and you will see it in the next rollout. Cons I would love to see additional day to day tools we can use in our clinical roles such as 24 hour reports, At Risk reports, etc. Switched from [Eldermark](https://www.capterra.com/p/248496/Service-Minder/) It was easier to use one system rather than two. Most of the other departments were already using Yardi. Not it is easier to cross reference information. Review Source Response from Yardi Systems September 25, 2025 Thank you for your glowing review, De'Sandra! We're thrilled to hear that our team and products have met your expectations and that you find them user-friendly. Continuous improvements and upgrades are a priority for us, and we're glad you appreciate them. Your suggestion for additional clinical tools is noted, and we'll consider it for future updates. We appreciate your business! SL Syndell L. Senior Vice President of Wellness Health, Wellness and Fitness Used the software for: 2+ years ### "Wellness experience with Yardi systems" March 24, 2025 4.0 The one area that I feel Yardi far exceeds expectations is with the support they provide you as a customer. I have one main point of contact and she is amazing, if my need or request is beyond her scope she quickly assists me to navigate through the system to get the issue resolved. Pros Ability to look at data from different viewpoints and angles. Numbers tell a story but that story can look very different based on what data is pulled. It takes looking at an issue from many different angles to give a true overall picture and Yardi allows us this insight. Cons At times we have to request custom reports to get data in a format that will work specifically for our company needs. Overall, that is accomplished quicky and not unexpected to have a request such as these. Switched from [Eldermark](https://www.capterra.com/p/248496/Service-Minder/) Wanted a system for operations and wellness that was integrated. Review Source Response from Yardi Systems September 25, 2025 Thank you for your review, Syndell! We're delighted to hear that our support has exceeded your expectations and that you find the ability to view data from different angles valuable. Custom reports are an essential feature, allowing us to cater to the unique needs of each client. This flexibility ensures you get exactly the information you need, tailored to your specific requirements. We're glad to hear that your requests are handled quickly. We’re always looking for ways to improve the platform and will consider your feedback on ways to enhance the reporting capabilities. Thank you for your business! JH Justin H. Vice President of Sales and Marketing Hospital & Health Care Used the software for: 2+ years ### "Yardi is an All-in-One solution for Senior Living Operators" November 18, 2025 5.0 Overall it’s been great! We’ve been able to improve operations in our company by leveraging our relationship with Yardi. When we look at a bringing in a new product or vendor -Before we engage with another vendor, we start by asking Yardi, “Is there a solution that Yardi provides?” It’s been great for adoption of new tech and improving our relationships with our associates. Also - customer service is phenomenal. We have the best team with Yardi that I could ever ask for. Pros We have an all in one tech stack with Yardi - so data integrity and integration is something I never have to worry about! Cons I felt that Yardi had settled at one point with CRM - it was a take it or leave it mentality. Over the last year, I have seen a tremendous amount of changes that not only make it more competitive in the Senior CRM space, but Yardi is rolling out features that make sense for my team. They also are constantly sharing ways that we can make the experience better for our teams. Alternatives considered [WelcomeHome](https://www.capterra.com/p/215890/WelcomeHome/) Reason for choosing Yardi Senior Living Suite Integration With current yardi ecosystem. Review Source Response from Yardi Systems December 1, 2025 Thank you for your review, Justin! We're thrilled to hear that our single connected solution has helped you streamline operations and improve adoption across your teams. It's great to know that you're finding value in exploring Yardi options first when considering new tools. We're proud to be that trusted partner. We appreciate your candid feedback about RentCafe Senior CRM and are glad the recent improvements are resonating with your team. We're committed to building solutions that truly meet the needs of senior living providers. We’re grateful for your partnership and excited to continue supporting your success with the Yardi Senior Living Suite. SL Seth L. IT Architect Hospitality Used the software for: 2+ years ### "Great Customer Service!" September 9, 2025 5.0 It has been great and Yardi is doing a great job to update the different senior applications. We look forward to upgrading to yardi 8 and adding on more applications Pros Customer support is great, we have \[sensitive content hidden\] as our account manager and she is on top of any issues that arise and helps us get quick resolutions. Cons Sometimes getting changes/updates in a TR can take a long time or not happen at all and Yardi still is not as Senior Housing driven but it is improving. Review Source Response from Yardi Systems September 25, 2025 Seth, thank you for your thoughtful feedback! We’re so glad to hear that your experience with the Yardi support team — and your account manager in particular — has been positive. It’s great to know that timely resolutions and strong communication are helping your team succeed. We appreciate your honesty about turnaround times for technical requests, as well as your perspective about how Yardi Voyager aligns with senior housing needs. We remain committed to continuous improvement and evolving our solutions to better support the senior living industry. We’re excited to hear that you're looking forward to upgrading to Voyager 8 and expanding your use of the Yardi Senior Living Suite. We’re equally excited to support you on that journey and grateful for your ongoing partnership. IA Isaac A. CEO Hospital & Health Care Used the software for: 6-12 months ### "Yardi Senior Living Suite is the best!" May 17, 2025 5.0 User friendly, easy to use, and my entire office enjoys that we can easily organize all of our patients files in one place. Pros Yardi is very user friendly, and a perfect platform to have all of our patient portals in one system! Cons I have no complaints about Yardi senior living suite. It has been a joy to use their platform and software! Review Source Response from Yardi Systems September 25, 2025 Issac, thank you for your review! We're so glad that the Senior Living Suite has been a joyful experience. It's great to hear teams share their successes organizing resident records and bringing everything together in one place. We truly appreciate your kind words and your business! CE Cosme E. Leasing Agent Real Estate Used the software for: 1-2 years ### "Yardi Senior Living Suite Amazing" August 8, 2019 5.0 I love the whole concept in general of a system specifically geared towards senior living. I absolutely love and recommend this system all day. Pros I love the ease of use with Yardi Senior Living Suite. You can find not only the perfect senior living communities in the area but also health care professionals that fit your needs. Cons I haven't seen a chat function unless I have missed the location on the site. Review Source ZL Zandi L. IT Specialist Used the software for: 2+ years ### "Seems alright, but now the best for what it does. Customer Service very limited" July 30, 2018 4.0 Pros Gets the job done. I don't use the interface very much, more of a user set up and close down, and that part is not too bad. Cons Seems like the servers are always extremely slow. Users complain at least once a month that things are causing them to be very frustrated just waiting for each page to load Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.