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No matter how complex your scheduling is, Timesphere is an intuitive, online-based solution which saves at least 50% of the time previously spent on scheduling-related work, in just a few clicks and through automation. Timesphere ensures business rules, pay scales, collective agreements and employee requirements are respected to the letter and enables real-time worker communication through a mobile access and SMS. Spend less time adjusting schedules and more time managing your business!
Provider
Timesphere
Located In
Canada
Foundation
2002
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Training
Documentation, In Person, Webinars, Live Online
Support
24/7 (Live rep), Phone Support, Email/Help Desk, Chat
Timesphere is designed to handle different levels of complexity, regardless of the type of industry :Public and security sectors, Transportation and Logistic, Industrial Services, Financial Services..
Content Source: Timesphere
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Timesphere Reviews
Pros
Excellent relationship with all levels of the company. Requests are met with the highest level of professionalism and courtesy.
Good relationship with customers dept, french speaking correspondant make the understanding better.
That allows us to have the right people at the right time to have a better service and help us to respect our salaries budget.
The flexibility of this tool allow our store managers to me more proactive and precise when they are doing their schedule.
Cons
No negative comments regarding the software as it is a very good product.
Need time to developp new specific features, sometimes it's long before having a concrete answers for a technical problem.
The bidding system works well, but is limited to replacement known before it starts.
At first, manipulating individual work shift was uneasy and not very intuitive. However, the new versions have greatly improve this area.
"Geraldine M"
Overall: The support I have received from Timesphere is over and above what I have experienced elsewhere. They were always able to solve my problems with a phone call or an email - such as "no valid context" issues, flex time banks, creating crews and workshift groups.
Pros: The possibilities/options that can be added.
Cons: Not very user-friendly and very complicated to create a crew and/or workshift group from start to finish.
Vendor Response
"Lleva el control con Timesphere."
Pros: Es una herramienta muy completa, para aquellas pequeñas y medianas empresas que desean llevar el control de su personal.
Cons: Hasta el momento no he encontrado fallos en su aplicativo, me parece muy útil, fácil de usar y dinámico.
"Exceptional customer service"
Overall: I am not a user just payroll interface but the customer service is exceptional.
Pros: Simple payroll interface seeing all employees on 1 screen being able to see many days at once
Cons: Doesn't line up chronological for days of the week reporting is limited
Vendor Response
"We use timesphere on a daily basis. We were able to automate tasks and ease our replacement process."
Pros: From the manager perspective, timesphere save a lot of time. There is less manual interventions and a lower risk of errors. It's available from everywhere via internet for the administrator as well as the employees. Consultation is easy and once you understand how it works, making long term change in the database is fast. It's easy to retrieve information. The transition to timepshere was smooth and all of our employees, including the ones not so familiar with computers, had no problem adapting to it.
Cons: At first, manipulating individual work shift was uneasy and not very intuitive. However, the new versions have greatly improve this area. There are limits to what timesphere can do to help us automatize the most of our replacement operations. The bidding system works well, but is limited to replacement known before it starts. Timesphere is a nice solution, but cannot cover fully our last minute needs.
"good relationship with customers dept, french speaking correspondant make the understanding better"
Overall: save time, less manual adjustment to do. Globally adapted to our business context
Pros: intuitive product, easy to learn, stability of the web app (no crash), quick to configure new settings
Cons: need time to developp new specific features, sometimes it's long before having a concrete answers for a technical problem
