--- title: "Mention Me Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Mention Me Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/164540/Mention-Me/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Mention Me Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Mention Me ## What is Mention Me? Mention Me is the world's leaving AI powered referral platform. We help marketers drive profitable growth by acquiring high-quality customers and maximising their lifetime value through a fully optimise referral programme. With over a decade of unrivalled expertise, we've delivered $2.5bn in revenue for more than 500 customer-obsessed brands. We're supported by our fast-growing partner network, which includes SAP Emarsys, Bloomreach, Klaviyo, Attentive and Ometria. ## What is Mention Me used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)[Customer Advocacy](https://www.capterra.com/customer-advocacy-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Mention Me?[Manage this product listing](https://www.g2.com/products/mention-me/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Mention Me 4.6 (11) VS. [4.9 (268)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting Price Contact vendor Starting Price $79 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (10) Ease Of Use 4.7 (268) Value For Money 4.5 (10) Value For Money 4.6 (254) Customer Service 4.6 (10) Customer Service 4.9 (264) ## Mention Me alternatives [4.8 (570)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.3 (7,010)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.8 (16)](https://www.capterra.com/p/212226/White-Label-Loyalty-Platform/reviews/) Starting price $1999.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.9 (241)](https://www.capterra.com/p/176189/Okendo/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/164540/Mention-Me/alternatives/) ## FAQs about Mention Me Overview ### Which roles and teams benefit most from Mention Me? Mention Me is most used by marketing leaders and digital marketing teams managing referral campaigns, customer acquisition, and performance reporting. CMOs, marketing directors, and managers oversee program strategy and channel results, while partnerships leaders coordinate partner referral activity. Web and digital project managers support campaign implementation and online conversion tracking. Answer based on 11 reviews Overview ### What company size and specific industries is Mention Me built for? Mention Me is designed for medium, large, and enterprise businesses that handle a high volume of monthly online orders. It is suited to brands in retail, food and drink, travel, finance, fashion, and beauty, making it a fit for established consumer-facing companies across these sectors. Features and Usability ### What are the key features of Mention Me? Mention Me offers customer advocacy and referral tracking tools, including referral templates, rewards management, incentive management, and discount management. It also includes campaign management, campaign analytics, ROI tracking, customer segmentation, and personalization, plus website integration, widgets, email marketing, and multi-language and multi-currency support. Getting Started and Support ### What training and onboarding options does Mention Me offer? Mention Me provides in-person training, live online sessions, webinars, and documentation to help teams get started. In-person training supports direct guidance, live online sessions and webinars offer remote instruction, and documentation gives written reference material for self-paced review and setup checks. Getting Started and Support ### What customer support options does Mention Me offer? Mention Me offers email/help desk, FAQ/forum, phone support, and chat. No reviewer feedback on support is available, so user experience with response times, helpfulness, or frustrations cannot be described from the catalog data provided. ## Features AI summary Based on 1,860 Customer Loyalty reviews Capterra data shows that buyers of Customer Loyalty software rank the following features as their top priorities: - **Loyalty Program** (**45%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**49%**) Mention Me includes **Loyalty Program** and **Rewards Management**, giving businesses the tools to build repeat purchase behavior and manage customer incentives more effectively. However, it does not offer **Third-Party Integrations**. Its support for **Loyalty Program** and **Rewards Management** helps businesses encourage ongoing customer participation, deliver rewards in a structured way, and strengthen long-term retention. Loyalty Program 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Customer Segmentation 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process of dividing customers into groups based on common characteristics Discount Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track products that are for sale at a reduced price or part of coupon promotions Email Marketing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Promotions Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Design, communicate, and distribute incentives to perform a specific action Campaign Analytics Track and interpret campaign performance metrics Mention Me 25 features ### All Features - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Contact Management: Manage, organize, and store contact information - Customer Advocacy: Encourage your customers to promote your company by providing materials, tools, and reward programs - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Email Marketing: Create and send email blasts/campaigns - For Customer Referrals: For customer referral programs / referral marketing products - Incentive Management: Manages incentive programs such as profit sharing, stock awards, and individual bonus plans - Influencer Discovery: Provide tools to search for and vet influencers within an influencer network, search engine, database, or across social networks - Lead Engagement: Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Language: Manage and support multiple languages - Personalization: Adjust communications based on previous interactions or personal preferences - Predictive Analytics: Predict future data based on historical data sets - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Referral Templates: Customizable templates for referral documents, emails, and sharable links - Referral Tracking: Log and store the source of contacts/leads - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Segmentation: Group leads or contacts based on their specific characteristics - Social Promotion: Market event via social media tools - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- Get Advice We can help you find the software with the features you need. Features 4.4 (10) 4.4 Based on 10 reviews ## Pricing Value for money 4.5 (10) ### Starting price Free trial not available Value for money 4.5 (10) 4.5 Based on 10 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (10) 4.6 Based on 10 reviews ## User reviews Overall rating 4.6 Based on 11 reviews Filter by rating Counts reflect reviews available in this feed. 5(8) 4(2) 3(1) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer Medical Assistant Used the software for: Less than 1 year ### "Definitely recommend " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 20, 2026 Pros Pros for using Mention Me are it is easy to setup. Your existing customers will spend more money and refer new customers who are likely to spend a lot of money as well. Cons Cons for using Mention Me is very minimum. In the beginning it is a bit complex. Trying to understand how everything works. Also having to contact the support team to change codes can be time consuming. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Senior Digital Marketing Manager Used the software for: 1-3 years ### "Mention Me have been fantastic to work with. Have and would recommend to other businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 3, 2017 Pros The technology is very well thought out and there is a lot of technical support on hand should a problem arise. As it is focused on quite a niche area the technology has been tuned to try and give the best 'refer a friend' experience it can. The reporting dashboard is extensive and gives good insights into how customers are behaving with the technology. Cons There is very little not to like here. At times the options available are a little overwhelming and the terminology between referrer and referee can get a little complex but the account management is so good that if you ever get stuck you can pick the phone up! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Marketing Director Used the software for: Less than 1 year ### "Friendly, pro-active and efficient" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 3, 2017 We saw an improvement in people signing on to our referral scheme, sharing the scheme incentives and finally revenue generated from this programme has also improved. We have only seen a positive trajectory since initial implementation and we still have many more things to test and implement to improve it's effectiveness. Pros The software creates a smooth customer journey. It, for the most part fits seamlessly into our website making it look native to us which is vital for a referral programme. We have seen positive results since the implementation of Mention Me, opening up the opportunity to scale and grow. The client services support we have received has been of a very high standard and this I couldn't fault in any way. Cons There are a couple of things design-wise that would enable the platform to align with our design requirements better, but this is small in context with the wider benefits we receive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Chloe W. Marketing Manager Used the software for: 1-3 years ### "Using " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 10, 2020 Pros I love the name sharing functionality which allows our customers to refer in conversation, in say, discussions about the climate crisis. The allplants mission is to inspire people to eat more plants to create a better future for our planet and our customers are part of driving this positive change when they refer their friends to us. Cons Some of the reports aren't that useful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Performance Marketing Manager Used the software for: 1-3 years ### "Great team, support and results! Easiest way to setup a refer-a-friend programme." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2017 We previously did not have a referral scheme. Mention Me allowed us to get setup really quickly. We've been able to drive additional revenue over time because of Mention Me! Pros Was super easy to setup a refer-a-friend scheme. The support from the Mention Me team has always been amazing! The account managers are always full of ideas for A/B tests to try to maximise performance, and are always quick to respond to questions. Cons Hard to come up with something negative to say. Honestly any issues or questions we have are dealt with quickly by the team at Mention Me. The backend reporting interface was not as easy to use initially, but they recently revamped it to make it more user friendly! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Member Marketing Manager emea Used the software for: 1-3 years ### "Positive, encouraging, credible. Mention Me do what they promise & more. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 4, 2017 Acquisition with low CPAs via a positive member experience. Pros Great USP, easy integration, ease of use for the customer, flexible, test-able and just generally a great product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer director Used the software for: Less than 1 year ### "Slick and efficient " 5.0 June 30, 2017 Pros Good revenue driver. It delivers very good results and that's the most important thing. For new customer acquisition it's awesome Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Head of Partnerships Used the software for: 1-3 years ### "A great off the shelf referral system that you can get set up over night!" 5.0 July 6, 2017 Pros Great for start-ups. Anyone can make changes and experiment without having to involve tech. Their support team are also very quick to help out with any requests. Cons The UX can be a little restrictive at times but recent updates are definitely improving this ... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director Used the software for: Less than 1 year ### " Mention Me review" 5.0 July 7, 2017 Pros Does everything we need and more and it's very user-friendly. Great support when we've had any questions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CMO Used the software for: Less than 1 year ### "Unflexibel" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 22, 2022 Schlechtes Sales Team. Pros Hört sich gut an, liefert aber keine guten Lösungen. Cons Die Software ist nicht in der Lage, Lösungen für Unternehmen in unterschiedlichen Grössen zu liefern. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/164540/Mention-Me/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.