# Mention Me Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Mention Me Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more.

Source: https://www.capterra.com/p/164540/Mention-Me

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# 

 Mention Me Software Review 2026: Features, Integrations, Pros & Cons

Last updated on February 14, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Mention Me

## What is Mention Me?

Mention Me is the world's leaving AI powered referral platform. We help marketers drive profitable growth by acquiring high-quality customers and maximising their lifetime value through a fully optimise referral programme. With over a decade of unrivalled expertise, we've delivered $2.5bn in revenue for more than 500 customer-obsessed brands. We're supported by our fast-growing partner network, which includes SAP Emarsys, Bloomreach, Klaviyo, Attentive and Ometria.

## What is Mention Me used for?

[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)[Customer Advocacy](https://www.capterra.com/customer-advocacy-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)

Top alternative

Featured

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Mention Me?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://mention-me.com/&name=Mention Me)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Mention Me

4.6 (11)

VS.

[4.8 (470)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (10)

Ease Of Use

4.9 (470)

Value For Money

4.5 (10)

Value For Money

4.8 (415)

Customer Service

4.6 (10)

Customer Service

4.7 (405)

## Mention Me alternatives

[4.3 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.4 (18,777)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/164540/Mention-Me/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Customer Segmentation

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Process of dividing customers into groups based on common characteristics

Discount Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track products that are for sale at a reduced price or part of coupon promotions

Email Marketing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create and send email blasts/campaigns

Loyalty Program

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Promotions Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Design, communicate, and distribute incentives to perform a specific action

Campaign Analytics

Track and interpret campaign performance metrics

Mention Me 24 features

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage, organize, and store contact information

Encourage your customers to promote your company by providing materials, tools, and reward programs

Process of dividing customers into groups based on common characteristics

Track products that are for sale at a reduced price or part of coupon promotions

Create and send email blasts/campaigns

For customer referral programs / referral marketing products

Manages incentive programs such as profit sharing, stock awards, and individual bonus plans

Provide tools to search for and vet influencers within an influencer network, search engine, database, or across social networks

Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple languages

Predict future data based on historical data sets

Design, communicate, and distribute incentives to perform a specific action

Customizable templates for referral documents, emails, and sharable links

Log and store the source of contacts/leads

Strategize and implement rewards for returning customers, employees and other members

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Group leads or contacts based on their specific characteristics

Market event via social media tools

Attach digital tags to documents and assets for identification, search, or monitoring purposes

An extended application or connector that enables users to perform additional services with their current set of tools

Get Advice

We can help you find the software with the features you need.

Features

4.4 (10)

4.4

Based on 10 reviews

## Pricing

Value for money

4.5 (10)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.5 (10)

4.5

Based on 10 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (10)

4.6

Based on 10 reviews

## User reviews

Overall rating

4.6

Based on 11 reviews

Filter by rating

5(8)

4(2)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BM

Brazola M.

Medical Assistant

Cosmetics

### "Definitely recommend "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 19, 2026

Pros

Pros for using Mention Me are it is easy to setup. Your existing customers will spend more money and refer new customers who are likely to spend a lot of money as well.

Cons

Cons for using Mention Me is very minimum. In the beginning it is a bit complex. Trying to understand how everything works. Also having to contact the support team to change codes can be time consuming.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MH

Mirco H.

CMO

Retail

### "Unflexibel"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 15, 2022

Schlechtes Sales Team.

Pros

Hört sich gut an, liefert aber keine guten Lösungen.

Cons

Die Software ist nicht in der Lage, Lösungen für Unternehmen in unterschiedlichen Grössen zu liefern.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CW

Chloe W.

Marketing Manager

Food & Beverages

### "Using "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 6, 2020

Pros

I love the name sharing functionality which allows our customers to refer in conversation, in say, discussions about the climate crisis. The allplants mission is to inspire people to eat more plants to create a better future for our planet and our customers are part of driving this positive change when they refer their friends to us.

Cons

Some of the reports aren't that useful.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LJ

Laura Jane F.

Web Manager / Digital Project Manager

Museums and Institutions

### ""

4.0

Overall Rating

4.0

4.0

Ease of Use

0.0

0.0

Features

0.0

0.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

April 29, 2018

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GB

Gary B.

Director

### " Mention Me review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

July 7, 2017

Pros

Does everything we need and more and it's very user-friendly. Great support when we've had any questions.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JD

James D.

Head of Partnerships

### "A great off the shelf referral system that you can get set up over night!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

July 5, 2017

Pros

Great for start-ups. Anyone can make changes and experiment without having to involve tech. Their support team are also very quick to help out with any requests.

Cons

The UX can be a little restrictive at times but recent updates are definitely improving this ...

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

Dave M.

Member Marketing Manager emea

### "Positive, encouraging, credible. Mention Me do what they promise & more. "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 4, 2017

Acquisition with low CPAs via a positive member experience.

Pros

Great USP, easy integration, ease of use for the customer, flexible, test-able and just generally a great product.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AT

Alexandra T.

Marketing Director

Furniture

### "Friendly, pro-active and efficient"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 3, 2017

We saw an improvement in people signing on to our referral scheme, sharing the scheme incentives and finally revenue generated from this programme has also improved. We have only seen a positive trajectory since initial implementation and we still have many more things to test and implement to improve it's effectiveness.

Pros

The software creates a smooth customer journey. It, for the most part fits seamlessly into our website making it look native to us which is vital for a referral programme. We have seen positive results since the implementation of Mention Me, opening up the opportunity to scale and grow. The client services support we have received has been of a very high standard and this I couldn't fault in any way.

Cons

There are a couple of things design-wise that would enable the platform to align with our design requirements better, but this is small in context with the wider benefits we receive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LJ

Lauren J.

Senior Digital Marketing Manager

### "Mention Me have been fantastic to work with. Have and would recommend to other businesses"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 3, 2017

Pros

The technology is very well thought out and there is a lot of technical support on hand should a problem arise. As it is focused on quite a niche area the technology has been tuned to try and give the best 'refer a friend' experience it can. The reporting dashboard is extensive and gives good insights into how customers are behaving with the technology.

Cons

There is very little not to like here. At times the options available are a little overwhelming and the terminology between referrer and referee can get a little complex but the account management is so good that if you ever get stuck you can pick the phone up!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MF

Marcus F.

director

### "Slick and efficient "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

June 30, 2017

Pros

Good revenue driver. It delivers very good results and that's the most important thing. For new customer acquisition it's awesome

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/164540/Mention-Me/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)