--- title: "Mention Me Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Mention Me Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/164540/Mention-Me/" page_type: "product" language: "en" --- # Mention Me Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Mention Me ## What is Mention Me? Mention Me is the world's leaving AI powered referral platform. We help marketers drive profitable growth by acquiring high-quality customers and maximising their lifetime value through a fully optimise referral programme. With over a decade of unrivalled expertise, we've delivered $2.5bn in revenue for more than 500 customer-obsessed brands. We're supported by our fast-growing partner network, which includes SAP Emarsys, Bloomreach, Klaviyo, Attentive and Ometria. ## What is Mention Me used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)[Customer Advocacy](https://www.capterra.com/customer-advocacy-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Mention Me?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://mention-me.com/&name=Mention Me) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Mention Me 4.6 (11) VS. [4.9 (255)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting Price Contact vendor Starting Price $79 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (10) Ease Of Use 4.7 (255) Value For Money 4.5 (10) Value For Money 4.6 (241) Customer Service 4.6 (10) Customer Service 4.9 (251) ## Mention Me alternatives [4.8 (518)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.3 (6,987)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.8 (16)](https://www.capterra.com/p/212226/White-Label-Loyalty-Platform/reviews/) Starting price $1999.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/164540/Mention-Me/alternatives/) ## FAQs about Mention Me Overview ### Which roles and teams benefit most from Mention Me? Mention Me is most used by marketing leaders, performance marketers, partnership teams, and digital managers focused on customer acquisition and referral growth. CMOs and directors use it to shape advocacy strategy, while marketing and web teams manage campaigns, optimize referral journeys, and track conversion, retention, and member engagement outcomes. Answer based on 11 reviews Overview ### What company size and specific industries is Mention Me built for? Mention Me is designed for medium, large, and enterprise businesses that handle a high volume of monthly online orders. It is suited to brands in retail, food and drink, travel, finance, fashion, and beauty. Features and Usability ### What are the key features of Mention Me? Mention Me offers customer advocacy, influencer discovery, and monitoring for referral and promotion programs. It also includes personalization, predictive analytics, and recommendations, plus campaign management, referral tracking, rewards management, incentive management, campaign analytics, and website integration through widgets. Getting Started and Support ### What training and onboarding options does Mention Me offer? Mention Me provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars provide scheduled group learning, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does Mention Me offer? Mention Me provides email/help desk, FAQ/forum, phone support, and chat. No reviewer feedback on support quality is available in the catalog data, so user experience details such as response times or helpfulness are not described here. ## Features AI summary Based on 1,802 Customer Loyalty reviews Capterra data shows that buyers of Customer Loyalty software rank the following features as their top priorities: - **Loyalty Program** (**43%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**50%**) Mention Me includes **Loyalty Program** and **Rewards Management**, giving businesses the tools to build repeat purchase behavior and manage incentives in a structured way. However, it does not offer **Third-Party Integrations**. Its support for **Loyalty Program** and **Rewards Management** helps businesses encourage customer retention, deliver consistent reward experiences, and strengthen long-term customer relationships. Loyalty Program 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Customer Segmentation 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process of dividing customers into groups based on common characteristics Discount Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track products that are for sale at a reduced price or part of coupon promotions Email Marketing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Promotions Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Design, communicate, and distribute incentives to perform a specific action Campaign Analytics Track and interpret campaign performance metrics Mention Me 24 features ### All Features - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Contact Management: Manage, organize, and store contact information - Customer Advocacy: Encourage your customers to promote your company by providing materials, tools, and reward programs - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Email Marketing: Create and send email blasts/campaigns - For Customer Referrals: For customer referral programs / referral marketing products - Incentive Management: Manages incentive programs such as profit sharing, stock awards, and individual bonus plans - Influencer Discovery: Provide tools to search for and vet influencers within an influencer network, search engine, database, or across social networks - Lead Engagement: Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Language: Manage and support multiple languages - Predictive Analytics: Predict future data based on historical data sets - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Referral Templates: Customizable templates for referral documents, emails, and sharable links - Referral Tracking: Log and store the source of contacts/leads - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Segmentation: Group leads or contacts based on their specific characteristics - Social Promotion: Market event via social media tools - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- Get Advice We can help you find the software with the features you need. Features 4.4 (10) 4.4 Based on 10 reviews ## Pricing Value for money 4.5 (10) ### Starting price Free trial not available Value for money 4.5 (10) 4.5 Based on 10 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (10) 4.6 Based on 10 reviews ## User reviews Overall rating 4.6 Based on 11 reviews Filter by rating 5(8) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent BM Brazola M. Medical Assistant Cosmetics ### "Definitely recommend " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 19, 2026 Pros Pros for using Mention Me are it is easy to setup. Your existing customers will spend more money and refer new customers who are likely to spend a lot of money as well. Cons Cons for using Mention Me is very minimum. In the beginning it is a bit complex. Trying to understand how everything works. Also having to contact the support team to change codes can be time consuming. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MH Mirco H. CMO Retail ### "Unflexibel" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 15, 2022 Schlechtes Sales Team. Pros Hört sich gut an, liefert aber keine guten Lösungen. Cons Die Software ist nicht in der Lage, Lösungen für Unternehmen in unterschiedlichen Grössen zu liefern. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CW Chloe W. Marketing Manager Food & Beverages ### "Using " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 6, 2020 Pros I love the name sharing functionality which allows our customers to refer in conversation, in say, discussions about the climate crisis. The allplants mission is to inspire people to eat more plants to create a better future for our planet and our customers are part of driving this positive change when they refer their friends to us. Cons Some of the reports aren't that useful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LJ Laura Jane F. Web Manager / Digital Project Manager Museums and Institutions ### "" 4.0 Overall Rating 4.0 4.0 Ease of Use 0.0 0.0 Features 0.0 0.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 April 29, 2018 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GB Gary B. Director ### " Mention Me review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 July 7, 2017 Pros Does everything we need and more and it's very user-friendly. Great support when we've had any questions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD James D. Head of Partnerships ### "A great off the shelf referral system that you can get set up over night!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 July 5, 2017 Pros Great for start-ups. Anyone can make changes and experiment without having to involve tech. Their support team are also very quick to help out with any requests. Cons The UX can be a little restrictive at times but recent updates are definitely improving this ... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DM Dave M. Member Marketing Manager emea ### "Positive, encouraging, credible. Mention Me do what they promise & more. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 4, 2017 Acquisition with low CPAs via a positive member experience. Pros Great USP, easy integration, ease of use for the customer, flexible, test-able and just generally a great product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AT Alexandra T. Marketing Director Furniture ### "Friendly, pro-active and efficient" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 3, 2017 We saw an improvement in people signing on to our referral scheme, sharing the scheme incentives and finally revenue generated from this programme has also improved. We have only seen a positive trajectory since initial implementation and we still have many more things to test and implement to improve it's effectiveness. Pros The software creates a smooth customer journey. It, for the most part fits seamlessly into our website making it look native to us which is vital for a referral programme. We have seen positive results since the implementation of Mention Me, opening up the opportunity to scale and grow. The client services support we have received has been of a very high standard and this I couldn't fault in any way. Cons There are a couple of things design-wise that would enable the platform to align with our design requirements better, but this is small in context with the wider benefits we receive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LJ Lauren J. Senior Digital Marketing Manager ### "Mention Me have been fantastic to work with. Have and would recommend to other businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 3, 2017 Pros The technology is very well thought out and there is a lot of technical support on hand should a problem arise. As it is focused on quite a niche area the technology has been tuned to try and give the best 'refer a friend' experience it can. The reporting dashboard is extensive and gives good insights into how customers are behaving with the technology. Cons There is very little not to like here. At times the options available are a little overwhelming and the terminology between referrer and referee can get a little complex but the account management is so good that if you ever get stuck you can pick the phone up! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MF Marcus F. director ### "Slick and efficient " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 30, 2017 Pros Good revenue driver. It delivers very good results and that's the most important thing. For new customer acquisition it's awesome Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/164540/Mention-Me/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.