Mention Me

5 / 5 7 reviews

Who Uses This Software?

The Mention Me referral platform is suitable for most online businesses. We work with companies from all sectors including fashion, homewares, gifting, energy, travel, food and beauty.


Average Ratings

7 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Mention Me
  • mention-me.com/
  • Founded 2013
  • United Kingdom

About Mention Me

The Mention Me referral platform is a powerful referral marketing solution as chosen by 200+ leading brands worldwide. Only the Mention Me platform offers "Name Sharing" to capture real world conversations. Combined with other social sharing options this drives up to 35% more referrals. Our technology is backed up by an outstanding client success team, who's insight & support ensures all referral programs are fully optimised. That's why 80% of Mention Me clients rated us 10/10 for satisfaction


Mention Me Features

  • Affiliate Marketing
  • Campaign Management
  • Contact Management
  • Employee Referral Management
  • Feedback Management
  • Lead Management
  • Loyalty Program
  • Referral Partner List
  • Reward Distribution

Mention Me Reviews Recently Reviewed!

Mention Me review

Jul 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Does everything we need and more and it's very user-friendly. Great support when we've had any questions.

A great off the shelf referral system that you can get set up over night!

Jul 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Great for start-ups. Anyone can make changes and experiment without having to involve tech.
Their support team are also very quick to help out with any requests.

Cons: The UX can be a little restrictive at times but recent updates are definitely improving this ...

Positive, encouraging, credible. Mention Me do what they promise & more.

Jul 04, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Great USP, easy integration, ease of use for the customer, flexible, test-able and just generally a great product.

Overall: Acquisition with low CPAs via a positive member experience.

Friendly, pro-active and efficient

Jul 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software creates a smooth customer journey. It, for the most part fits seamlessly into our website making it look native to us which is vital for a referral programme. We have seen positive results since the implementation of Mention Me, opening up the opportunity to scale and grow. The client services support we have received has been of a very high standard and this I couldn't fault in any way.

Cons: There are a couple of things design-wise that would enable the platform to align with our design requirements better, but this is small in context with the wider benefits we receive.

Overall: We saw an improvement in people signing on to our referral scheme, sharing the scheme incentives and finally revenue generated from this programme has also improved. We have only seen a positive trajectory since initial implementation and we still have many more things to test and implement to improve it's effectiveness.

Mention Me have been fantastic to work with. Have and would recommend to other businesses

Jul 03, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The technology is very well thought out and there is a lot of technical support on hand should a problem arise. As it is focused on quite a niche area the technology has been tuned to try and give the best 'refer a friend' experience it can.

The reporting dashboard is extensive and gives good insights into how customers are behaving with the technology.

Cons: There is very little not to like here. At times the options available are a little overwhelming and the terminology between referrer and referee can get a little complex but the account management is so good that if you ever get stuck you can pick the phone up!

Slick and efficient

Jun 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Good revenue driver. It delivers very good results and that's the most important thing. For new customer acquisition it's awesome

Great team, support and results! Easiest way to setup a refer-a-friend programme.

Jun 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Was super easy to setup a refer-a-friend scheme. The support from the Mention Me team has always been amazing! The account managers are always full of ideas for A/B tests to try to maximise performance, and are always quick to respond to questions.

Cons: Hard to come up with something negative to say. Honestly any issues or questions we have are dealt with quickly by the team at Mention Me. The backend reporting interface was not as easy to use initially, but they recently revamped it to make it more user friendly!

Overall: We previously did not have a referral scheme. Mention Me allowed us to get setup really quickly. We've been able to drive additional revenue over time because of Mention Me!