# Mention Me Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Mention Me the right Customer Loyalty solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/164540/Mention-Me/reviews --- Mention Me 4.6 (11) [View alternatives](https://www.capterra.com/p/164540/Mention-Me/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 14th, 2026 # Reviews of Mention Me Ease of use 4.5 Customer Service 4.6 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BM Brazola M. Medical Assistant Cosmetics Used the software for: 6-12 months ### "Definitely recommend " January 19, 2026 5.0 Pros Pros for using Mention Me are it is easy to setup. Your existing customers will spend more money and refer new customers who are likely to spend a lot of money as well. Cons Cons for using Mention Me is very minimum. In the beginning it is a bit complex. Trying to understand how everything works. Also having to contact the support team to change codes can be time consuming. Review Source LJ Lauren J. Senior Digital Marketing Manager Used the software for: 1-2 years ### "Mention Me have been fantastic to work with. Have and would recommend to other businesses" July 3, 2017 5.0 Pros The technology is very well thought out and there is a lot of technical support on hand should a problem arise. As it is focused on quite a niche area the technology has been tuned to try and give the best 'refer a friend' experience it can. The reporting dashboard is extensive and gives good insights into how customers are behaving with the technology. Cons There is very little not to like here. At times the options available are a little overwhelming and the terminology between referrer and referee can get a little complex but the account management is so good that if you ever get stuck you can pick the phone up! Review Source AT Alexandra T. Marketing Director Furniture Used the software for: 6-12 months ### "Friendly, pro-active and efficient" July 3, 2017 4.0 We saw an improvement in people signing on to our referral scheme, sharing the scheme incentives and finally revenue generated from this programme has also improved. We have only seen a positive trajectory since initial implementation and we still have many more things to test and implement to improve it's effectiveness. Pros The software creates a smooth customer journey. It, for the most part fits seamlessly into our website making it look native to us which is vital for a referral programme. We have seen positive results since the implementation of Mention Me, opening up the opportunity to scale and grow. The client services support we have received has been of a very high standard and this I couldn't fault in any way. Cons There are a couple of things design-wise that would enable the platform to align with our design requirements better, but this is small in context with the wider benefits we receive. Review Source CW Chloe W. Marketing Manager Food & Beverages Used the software for: 1-2 years ### "Using " February 6, 2020 5.0 Pros I love the name sharing functionality which allows our customers to refer in conversation, in say, discussions about the climate crisis. The allplants mission is to inspire people to eat more plants to create a better future for our planet and our customers are part of driving this positive change when they refer their friends to us. Cons Some of the reports aren't that useful. Review Source AN Abdul N. Performance Marketing Manager Used the software for: 1-2 years ### "Great team, support and results! Easiest way to setup a refer-a-friend programme." June 30, 2017 5.0 We previously did not have a referral scheme. Mention Me allowed us to get setup really quickly. We've been able to drive additional revenue over time because of Mention Me! Pros Was super easy to setup a refer-a-friend scheme. The support from the Mention Me team has always been amazing! The account managers are always full of ideas for A/B tests to try to maximise performance, and are always quick to respond to questions. Cons Hard to come up with something negative to say. Honestly any issues or questions we have are dealt with quickly by the team at Mention Me. The backend reporting interface was not as easy to use initially, but they recently revamped it to make it more user friendly! Review Source DM Dave M. Member Marketing Manager emea Used the software for: 1-2 years ### "Positive, encouraging, credible. Mention Me do what they promise & more. " July 4, 2017 5.0 Acquisition with low CPAs via a positive member experience. Pros Great USP, easy integration, ease of use for the customer, flexible, test-able and just generally a great product. Review Source MF Marcus F. director Used the software for: 6-12 months ### "Slick and efficient " June 30, 2017 5.0 Pros Good revenue driver. It delivers very good results and that's the most important thing. For new customer acquisition it's awesome Review Source JD James D. Head of Partnerships Used the software for: 1-2 years ### "A great off the shelf referral system that you can get set up over night!" July 5, 2017 5.0 Pros Great for start-ups. Anyone can make changes and experiment without having to involve tech. Their support team are also very quick to help out with any requests. Cons The UX can be a little restrictive at times but recent updates are definitely improving this ... Review Source GB Gary B. Director Used the software for: 6-12 months ### " Mention Me review" July 7, 2017 5.0 Pros Does everything we need and more and it's very user-friendly. Great support when we've had any questions. Review Source MH Mirco H. CMO Retail Used the software for: Less than 6 months ### "Unflexibel" March 15, 2022 3.0 Schlechtes Sales Team. Pros Hört sich gut an, liefert aber keine guten Lösungen. Cons Die Software ist nicht in der Lage, Lösungen für Unternehmen in unterschiedlichen Grössen zu liefern. Review Source LJF Laura Jane F. Web Manager / Digital Project Manager Museums and Institutions Used the software for: ### "null" April 29, 2018 4.0 Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.