Gulf Management Systems

GMS Payment Processing


4.5 / 5
27 reviews

Who Uses This Software?

Businesses looking to accept debit/credit cards, E-Checks, and ACH payments from a computer.


Average Ratings

27 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Gulf Management Systems
  • gulfmanagementsystems.com
  • Founded 1992
  • United States

About GMS Payment Processing

The GMS Payment Processing Software is a solution for businesses that would like to accept recurring payments, credit cards, and checks all from their computer The software supports multiple users, offers customized permissions, and works with multi-layered organizations or for businesses with multiple locations. This easy to use system allows users with access to log cash payments, swipe cards, and scan multiple checks with remote deposit capture. Our payment security is PCI Level 1 Compliant.


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GMS Payment Processing Features

  • ACH Check Transactions
  • Debit Card Support
  • Gift Card Management
  • Online Payments
  • POS Transactions
  • Receipt Printing
  • Recurring Billing
  • Signature Capture

GMS Payment Processing Reviews Recently Reviewed!


Great rate and excellent customer service!

Aug 30, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very good rate for processing ACH payments

Cons: Processing of refunds seems just a bit dated, but overall works fine.

Overall: Excellent rate for processing ACH payments and customer service is super fast, friendly, and professional!

Ease of use

Sep 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use and easy to explain to new coaches on using the system

Cons: Have had a few times where charging would not go through, but was fixed quickly

Overall: Everything has gone well and we are happy overall

Very Easy to use.

Aug 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am not the most savvy at technology. But the support team is very good at getting you started and going with the software. We have used this company for many years without incident. Easy to get support on the phone with any issues we have ever had. We really haven't had many at all though. We would highly recommend this company to anyone with an auto draft system.

Cons: Can't think of any issues other than It won't change my permanent email address. I have to change it every time I submit a file that needs to be returned after a draft.

Structured processing for our memberships!

Aug 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Effortless for our management and easy monthly reporting to access.

Cons: We have had no problems or errors which continues to keep up happy with GMS.

GMS Processing

Sep 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: payments are usually quick and there have been no problems

Cons: American Express and Discover typically take 24 hours longer to process than VISA or MC

Absolutely love

Sep 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: GMS is amazing, super easy to use, and affordable

Cons: No complaints on my end! I have been really satisfied!

Legend CrossFit, Gulf Management System

Aug 28, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: That it is compatible with RhinoFit, and when upgrades were needed they were implemented quickly and seamlessly.

Cons: Initially, I disliked going to the gulf management (or credit card platform) to refund money.

Overall: The front desk always could explain in detail how to navigate the site and answer whatever questions I had in terms of charges.

Simply gets the job done!

Aug 28, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It was pretty much plug and play. Set it up and I rarely have to do anything. It's easy to use.

Cons: Reporting seems really lacking and customer support either didn't want to or didn't really help get me the information I needed.

Overall: It's fine enough. I can complain about much. Receiving more would be nice, but not absolutely necessary.

Works for me!

Aug 29, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I started using this software after if was already set up. I can't say I'm very familiar with the functions, but for what I need, it has worked great!

Cons: I have no complaints. If I ever need anything, customer service is great!

Capterra loader

Simple services, great customer support, excellent value for money

Aug 28, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: GMS is far from the fanciest merchant service option available, but it sufficiently meets my small business's needs, and the customer support and pricing are excellent.

Cons: The software interface is a little dated, but once I became familiar with it and (easily) learned it, it gets the job done.

Overall: I use GMS for EFT/ACH recurring billing for my customers. It's reliable and cheap and easy, and I like it a lot. Like I already said, the customer support is excellent. I once had a problem with a customer getting double-charged, and I was able to get it cleared up with one phone call (answered by an actual human, by the way, not a phone tree).

Gms review

Aug 28, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Once setup there is very little maintenance.

Cons: Unclear interface to complete returns, also I have a hard time using credit cards. We mainly do ACH processing but it could be user error on my end.

Overall: Overall satisfied.

Unsure

Aug 31, 2018
5/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Everything pretty automated. I never really have to use the software

Cons: It's so automated that I never need to log in to view anything but probably should be. I log in so little that I never remember passwords.

Overall: Mainly just once a year with PCI compliance

Great Service.

Aug 28, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The service is very easy to use and inexpensive.

Cons: The online experience is slightly outdated.

Overall: Excellent value.

Great solution for small businesses

Aug 28, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Once you get used to it, it's pretty straight forward. I have been a customer since 2010 and couldn't be happier. Great customer services - pretty fast and always willing to help.

Cons: There aren't major disadvantages or headaches, just better automation would be helpful.

Review of Payroll Processing

Aug 31, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use - very easy to set up and start using.

Cons: The FAQ section needs a few more questions and answers listed. Sometimes I haven't found the information I needed.

Overall: I am only using it to process direct deposit payroll for my employees.

Happy with my choice

Sep 04, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's simple and easy to use. The customer service picks up right away.

Cons: It was hard to figure out ACH payments at first.

Overall: We were able to significantly reduce our payment processing cost, which was our main goal in making a switch.

Long term user

Aug 28, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: For the most part it runs smoothly without needing intervention from me

Cons: At times I find it hard to pull up real numbers of costs associated with each months charges. If there is a report for this I have trouble finding it

Aug 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Few problems and basically easy to use. Easy to add, change and delete customers and charges.

Cons: Sometimes confusing to add or change new clients manually.

Overall: Very friendly and helpful. Cheerfully help with any problems or questions.

Review

Aug 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software us very easy to use and the customer service was good.

Cons: The only kinda negative thing would be delays in responses to emails sent to customer service.

Wouldnt go anywhere else

Aug 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is so easy to use and affordable! I have used others and this is the best deal in town!

Cons: The processing may be a little slow at times.

Overall: NA

Good Company

Sep 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ease in which I was able to use it for my everyday use.

Cons: The cost was a bit more than I thought it would be.

Overall: Overall, the software is very works great.

Capterra loader

Controller

Aug 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use, easy to understand and works really fast on one click.

Cons: I do not think any of the least quality. the quality is always good.

Capterra loader

Gms

Aug 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use, and login is easy. Keeps good records

Cons: Needs a mobile app, that would make things a little easier

Overall: Customer service is good

Easy to Use

Aug 28, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This is less expensive than programs we've used before.

Cons: It would be nice to have more report options and flexibility

Overall: They've been very responsive to all of my questions and assisting in getting us started. It's been a good experience for us.

Great Customer Service

Aug 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to pull reports. Very responsive customer support

Cons: none cons at this time. They communicate with things are going to change

Overall: Always helpful and supportive

GMS payment processing

Sep 05, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use and at a reasonable rate.

Cons: It does take too many days to get into my account.

Good Stuff

Aug 28, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: User friendly

Easy to setup

Intuitive

Cons: Sometimes, it was difficult to understand what to do next.