Chaport

Chaport Live Chat

4.5 / 5 3 reviews

Who Uses This Software?

E-commerce, software vendors and other companies who want to increase sales by talking with their website visitors via live chat and helping them faster.


Average Ratings

3 Reviews
  • 4.5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $9.80/month/user
  • Pricing Details
    Free forever plan for 5 operators.
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Chaport
  • www.chaport.com
  • Founded 2014
  • Russian Federation

About Chaport Live Chat

Modern live chat solution with auto-invitations, offline messaging, employee-to-employee transferring, and group chat capabilities. Chaport is designed as a modern messenger to make communication with customers as easy and enjoyable as chatting with friends. It has beautiful desktop apps for Mac, Windows, Web and full-featured mobile apps.


Chaport Live Chat Features

  • Agent Scheduling
  • Call Me Option
  • Co-Browsing
  • Geo Targeting
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Proactive Invitations
  • Shortcut Messages
  • Transfers / Routing
  • Video Chat
  • Visitor Targeting
  • White Label Branding

Chaport Live Chat Reviews Recently Reviewed!

Amazing tool for small businesses

Sep 11, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Usability, simplicity, clarity, modern design, customer support. We like it very much because boosted our sales.

Cons: Only a few design problems. I believe that somebody from their developer team will fix it very soon.

Overall: Boost of the sales, brand loyality

Live Chat for My and Your business

Jun 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We had everything we needed except emojis, but developers added this feature fast enough. great customer service!

The most beautiful and simple live chat I have used

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Very simple and fast. Beautiful chat widget and operator app. Quick access to history. Useful features like group chats & file sharing. Powerful free plan for 5 operators

Cons: Only basic customization & reports. Can't change the incoming message sound. No possibility to modify operators' saved replies by admin.

Overall: It increased the number of leads we generate from our website. Now we pay less for the live chat software (in comparison with LiveTex and JivoChat that we used before).