# Page 3 | Chaport Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Chaport the right Live Chat solution for you? Explore 63 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/164545/Chaport-Live-Chat/reviews --- Chaport 4.9 (63) [View alternatives](https://www.capterra.com/p/164545/Chaport-Live-Chat/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 3 - Reviews of Chaport ## Showing most helpful reviews Showing 51-63 of 63 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RP Russell P. IT Manager Religious Institutions Used the software for: I used a free trial ### "Chaport is great!" March 30, 2020 5.0 Overall, it has been great. Pros It is easy to set up and use. I like the ability to see info about the chat participants' systems Cons It would be great to have a way to save a standard reply for all users. Reason for choosing Chaport Based on reviews and recommendations from other IT people, Chaport was the one to use. Review Source DL Devansh L. Head of Marketing Food & Beverages Used the software for: Less than 6 months ### "Great sales tool" February 2, 2021 5.0 Pros Chaport is a great tool and it integrates well with our CRM and CMS. Cons Absence of chat bot and automation tools. Review Source Response from Chaport February 19, 2021 Thank you for your review, Devansh! As for the automation tools, we have Zapier integration. We are also going to release chatbots in a few days. Stay tuned! :) SY Shervin Y. CEO Medical Practice Used the software for: I used a free trial ### "Excellent solution for small and medium size businesses" April 4, 2019 5.0 Pros Very handy and fast set up. Customer support is good Cons may lack design options. No android app. Review Source Response from Chaport April 5, 2019 Thanks for your review, Shervin! We do have the Android app. Here's the link: https://play.google.com/store/apps/details?id=com.chaport.chaportmobile VT VAMBOLA T. CEO Wholesale Used the software for: I used a free trial ### "An easy solution" July 2, 2020 5.0 Pros For low-demand users, the Chatport PRO version is easy to use and manage. Cons The good thing is that you can integrate other communication channels. We can offer our customers quick help in finding the right parts. Review Source OM Ovidiu M. Developer Computer Software Used the software for: Less than 6 months ### "Nice little service" April 17, 2021 5.0 Pros The fact that is free when you start, and you can increase the tier as your needs increase. Cons Maybe that it wasn't so clear what happens with unanswered messages. But support was very helpful. Review Source TM Thomas M. Executive director Education Management Used the software for: I used a free trial ### "Easy and effective" March 30, 2020 4.0 Very quick and helpful responses Pros Very easy to set up, very usable, solid feature set Cons Couldn't control the embedded widget as much as I would have liked Review Source LS Liāna S. Centre manager Real Estate Used the software for: Less than 6 months ### "Good tool for fast contact with potential customers" March 22, 2019 4.0 Pros Easy usage, mobility. Possibility to reply instantly to potential customers. Cons That conversations are not saved. Otherwise it is ok Review Source DC Diego C. Marketing Analyst Internet Used the software for: I used a free trial ### "Really good" July 5, 2019 5.0 In general, great! Pros Fully useful even when free. I really liked it. Cons It doesn't support chatbots, what is really not a con, but anyways. Review Source DS Dusan S. Founder Printing Used the software for: Less than 6 months ### "Best chat plugin and I’ve used them all" August 14, 2019 5.0 Pros Ease of use, mobile app, minimalistic and elegant design, great pricing Cons Don’t have any cons for this product.... Review Source MK Manos K. Eshop manager Used the software for: Less than 6 months ### "Best Messenger Ever!!" April 20, 2018 5.0 Happy clients, ease of communication Pros Everything is great and well built. You will find all you need. There is even the source of a possible client (direct visit, or google search etc) Boost your sales with it. Enjoy! Review Source DA David A. Designer Design Used the software for: I used a free trial ### "Very good Chat Service" February 22, 2019 5.0 Real time Comunication with the customer is really important and can convert faster. Pros Really easy to use, and there apps for the phone. Cons Sometimes the conversation past conversations are shown (just on the client side) Review Source VR Verified Reviewer CSO Internet Used the software for: I used a free trial ### "Great product for value" April 16, 2019 5.0 Pros I loved it's pricing. You can use it for free upto 5 managers. Cons It's not a service with a lot of features but great for pricing. Review Source MT Maddie T. Insurance Broker Insurance Used the software for: Less than 6 months ### "Great live support and chat features " May 30, 2022 4.0 Great customer support and chat features Pros Live chat was very easy to use and answered my questions efficiently Cons No major flaws to note. Very easy to use and great support when needed Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.