Optimum Technologies

OptimumHQ


5 / 5
7 reviews

Who Uses This Software?

Organizations in need of addressing operational inefficiencies through workflow automation and business process management.


Average Ratings

7 Reviews

  • 5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $200.00/month
  • Pricing Details
    $200/mo for 5 users, $80 per additional user $2000/mo Enterprise license
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Optimum Technologies
  • optimumhq.com
  • Founded 2016
  • United States

About OptimumHQ

OptimumHQ fills a need where there is no other solution present, and when custom systems are unattainable or unpractical. OptimumHQs Software as a Service (SaaS) platform lets you enjoy the benefits of custom software without the expense, delay, or headache. OptimumHQ can handle every part of your unique business. Our robust cloud-based platform can manage HR, accounting, billing, CRM/sales, inventory, scheduling, project management, and much more.


OptimumHQ Features

  • Access Controls/Permissions
  • Business Process Automation
  • Calendar Management
  • Compliance Tracking
  • Customizable Dashboard
  • Document Management
  • Forms Management
  • Graphical Workflow Editor
  • Mobile Access
  • Task Management
  • Third Party Integrations
  • Workflow Configuration
  • Access Controls/Permissions
  • Code Refactoring
  • Collaboration Tools
  • Compatibility Testing
  • Data Modeling
  • Debugging
  • Deployment Management
  • Mobile Development
  • No-Code
  • Reporting/Analytics
  • Software Development
  • Source Control
  • Web App Development
  • Billing & Invoicing
  • Customer Management
  • Employee Management
  • Financial Management
  • Inventory Management
  • Marketing Management
  • Order Management
  • Performance Metrics
  • Project Management
  • Purchasing
  • Scheduling
  • Time & Expense Tracking
  • Training Management
  • Vendor Management
  • Access Controls/Permissions
  • Alerts/Notifications
  • Business Process Automation
  • Business Rules Management
  • Collaboration
  • Process Change Tracking
  • Process Mapping
  • Process Modeling & Designing
  • Visual Workflow Management

OptimumHQ Reviews Recently Reviewed!


Optimum: The One Stop Shop

Mar 25, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Optimum really helped us to streamline our processes. They listened to what we needed and built a workflow that was fluid and user-friendly. Each part of the process and all changes made are documented within the system so that everyone can be held accountable and we can ensure accuracy. We know our data is safe, secure, and readable! We can pull all kinds of reports which gives better transparency to our executives.

Cons: Sometimes it felt like you needed to have someone who was technically trained on your team to fully understand how certain functionality worked, especially when it comes to formulas.

Overall: Our process was scattered and we had information in different applications all over the place. This was a huge headache which took up a lot of time, resources, and energy. This also led to a lot of inaccurate work and no one being held accountable. Optimum became a place where we could store all that information and create a process workflow all in one place. We were able to customize it to fit our needs. More and more things came up as we integrated into the system, and Optimum kept up, showing us how they could incorporate all our asks into one single place. This process took time and there were definite growing pains. With the help of Optimum's account manager, CSR, we were able to streamline all our needs into one place. He was available whenever we needed him and was able to convey the priorities, pains, and ideas of Rovia to Optimum. CSR really works with us to ensure we are satisfied with the final product.

Capterra loader

This platform has allowed me to admin sites for clients quicker and easier than hand coding.

Jul 25, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Building workflows allow me to quickly get a client up and running in a fully functioning admin site. And Full featured API allows me to connect data from client's Optimum instance to their custom build publically facing front ends.

The Optimum team is fast to address issues, help with my understanding and implement new features.

Cons: The learning curve is a bit steep but after working with Optimum for 2+ yrs and have watched the learning curve decline as Optimum improves their system.

Overall: Speed! I can build an administrative site in 50% of the time it previously took and making changes is a LOT easier than it used to be when creating a hand-coded admin site and a standard database.

Capterra loader

Optimum HQ makes Project Management a Breeze - makes the impossible, possible!

Apr 10, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Customized to do exactly what we need, Automates processes that save us time/money and makes projects "doable" and successful. Allows us to offer our clients services that we could not offer previously.

Cons: We are non-programmer types and setting up work-flows on our own is not easy, but we get the help we need!

Overall: Successful projects on-time and on-budget! Streamlines and automates project management!

First-rate treatment. Very knowledge and quick to offer great solutions to meet our business needs

Jul 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The software was designed for our specific needs. Has great features that could be used in the future.

Cons: No cons. I am very satisfied with the final product and am very impressed with the features that may be implemented for future use.

Overall: The convenience for our users to login from anywhere is a big plus, along with the ability to generate reports that meet our obligations and legal requirements is a huge benefit that saves numerous man hours for staff. The ability to sort and organize the information in a desired format is also a huge benefit. Another benefit from the software is the ability to edit the survey questions to fit the company needs at the time. I like the fact there are many features available which we do not use at this time, but are available in the event they are needed in the future.

Capterra loader

The most cost-effective way to build software that exactly matches our business needs.

Jul 12, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I love the price and customizability of the software. I have developers building out exactly what I need on top of an existing platform so that we don't have to start from absolute scratch. The software that I have now fits perfectly with my unique stack of business applications.

Cons: Building or adding simple features isn't *quite* easy enough for our non-technical business employees to do themselves. However, the cost of having Optimum's team help is pretty reasonable.

Overall: I have the exact piece of software that I need to make daily operations faster, more efficient and more organized. I would need to hire 2 employees full-time at our current scale to handle the processes that Optimum is now automating.

Very simple and intuitive tools

Mar 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: How it is available via computer and mobile device and am I able to have access to my clients at any time and from anywher.

Cons: So far everything is functioning exactly how we expect it to work and the system is easy to manipulate and update if needs be.

Overall: Helps me stay front and center with my clients

Saving me time, money, and headaches

Mar 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It didn't take months to get up and running with our cumbersome, outdated database. Everything we want to add can be done in house.

Cons: If I had to say something, I would like it to be more WYSIWYG. Drag/drop elements and pre-build extensions and widgets similar to Wordpress.

Overall: So far it has been great. The team has been responsive, actively engaged, and the software is a blessing in disguise. Rather than waiting a year before we can use basic pieces of a custom ERP/CRM system, we were able to prioritize action items by importance and hit the ground running.