Who Uses This Software?

The {g}grants Cloud-Based, Grant and Scholarship Management Software is ideal for nonprofits, family foundations and government institutions.


Average Ratings

8 Reviews
  • 3.5 / 5
    Overall
  • 2.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Jungle Lasers
  • www.junglelasers.com/
  • Founded 1998
  • United States

About {g}grants

{g}grants - Cloud-Based Grant Management Software is used by nonprofits, family foundations and governments and is centered around a powerful back-office suite that manages the grant/scholarship application process. Key features: extreme customizability, ease in managing grant programs, program cycles, applicant portal & reviewer scoring options. Reporting and tie-ins to outside databases & services allows for eligibility look-ups, document management & video library management.


{g}grants Features

  • Compliance Management
  • Contract Management
  • Grant Award Tracking
  • Grant Opportunity Search
  • Online Applications
  • Self-Registration

{g}grants Reviews Recently Reviewed!

Full on data entry is what I do.

Nov 16, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: I like having all of our information in one place. That way I can locate all of the data at once.

Cons: It's quite intimidating at first. And there are way too many ways that something that be done, so that can be frustrating.

The Jungle Laser team has been absolutely great to work with from day one.

Aug 15, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very customizable. The JL team stressed that they wanted to build us something that was exactly how WE wanted it to function and had a very positive attitude about doing whatever it took to get it that way for us.

Cons: It seems a bit complicated if one is not very tech savvy. I hate to say that no one in our small organization is tech savvy at all so we really had to work hard at understanding all the ins and outs of the system. It is very detailed and in depth. As long as I take and keep a lot of notes it has actually worked out fine.

Overall: It has made us be more organized and professional.

It is not an intuitive database, but once you know how to navigate it and how to deal with quirks.

Aug 15, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ability to pull data. And for applicants, reviewers, and administrators to use the same system. Generally pretty good.

Cons: Some of the headers/fields don't necessarily make sense -speaks to the unintuitive ness of the system.

This product has tremendous capabilities, but is extremely un-user-friendly

Aug 09, 2017
4/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It can do absolutely anything needed for grants processing. The possibilities are endless. This is also its greatest weakness.

Cons: The processes are often counter-intuitive, and, because it's 100% customizable, there's no manual or other training for new users.

Vendor Response

by Jungle Lasers on August 09, 2017

Hi Benjamen, Thanks for taking the time to write the review. We have recently add a new member, Linda, to our Support Team. Among Linda's responsibilities is the development of user guides, complete with screen shots, etc. I'll be certain Kris and Linda keep you in the loop as this project evolves.

We have been a long road to get this system up and running for us--customer service is great

Aug 08, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is a good value--compared to many other platforms we considered, this one was the most cost efficient and still has all the capabilities we require.

Cons: The process by which we have been through to get this system up and running for our foundation has been extremely long.

Vendor Response

by Jungle Lasers on August 09, 2017

Hi Maggie, Thanks for the review. It's my understanding that everything's working very well now, and that we've eliminated the issues we inherited from Good Done Great. If not, please let me know and Kris will reach out to you directly.

Good communications but poor response time

Aug 08, 2017
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: I like how customization the software is. It is easy to adapt the software to fit a variety of different scenarios.

Cons: The interface is difficult to use and not very intuitive. The software also tends to go offline at the most inconvenient times. We also asked for feedback about the last outage and never heard anything back. What gives???

A client for the last 2+ years, using the grants and scholarship platform.

Aug 08, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The developers are skilled at producing functionality and systems capability that are needed for our multifaceted donor and community programming needs. Customer service and responsiveness is great.

Cons: There are no proactive outreach efforts to keep clients up to date on software advances and new capabilities.

Overall: The company makes clients needs a priority and aims to provide quality services.

Vendor Response

by Jungle Lasers on August 09, 2017

Hi Natasha, Thanks for taking your time to review us. You make a great point about "outreach" and I'll be meeting with some our team to determine how we can best achieve better communication with our clients with respect to enhancements and new features. Someone will be reaching out to you within the next two weeks to schedule a conversation and introduce some new components. Thanks again, Dean

It's good compared to some of the other products that are available.

Aug 08, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It looks very clean to the user - the user being the nonprofit agencies that complete our online application.

Cons: It's not user friendly to the back office people that want to be able to configure it a little more. There are no tutorials available which would be really nice to refer back to from time to time.

Vendor Response

by Jungle Lasers on August 09, 2017

Hi Sharon, Thanks for taking the time to review us. The newest member of the Support Team, Linda, has been given the responsibility to develop tutorials that will be available online. I'll ask Kris to keep you updated as to our progress.