# CompetencyCore Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is CompetencyCore the right Talent Management solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/164567/Competency-Core/reviews --- CompetencyCore 3.9 (7) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of CompetencyCore Ease of use 4.0 Customer Service 4.8 ## Showing most helpful reviews Showing 1-7 of 7 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Alex A. Manager, Organizational Development Machinery Used the software for: 1-2 years ### "Great tool for creating and managing competencies, assessments and training plans. " March 16, 2018 4.0 Pros HRSG has an extensive library of competencies and the tool makes it easy to manage, edit, and create new content. CompetencyCore is an easy to use online platform that makes it easily accessible wherever you are working. Cons The user interface could use some work. It is very lackluster. The ability to manage text is great, but if you need to move content from level to level within the competencies, it is a little more difficult. Review Source NP Neil P. Lead L&D Consultant Computer Software Used the software for: 1-2 years ### "Fantastic for building competency based roles " May 16, 2019 4.0 Customer service is exemplary. Always on hand if needed and very quick with reporting outages to service. Had a series of support members offering their time to help me as needed. Pros We only use the competency manager section of the software, which we use to build and amend roles. it makes it super quick to build a stack of roles for a team in a grade level. The library of competencies is invaluable for getting started to create roles across all elements of a business. Mixing and matching competencies for roles is super quick and simple. The ability to custom create your own competencies and upload them into your library adds to the power of the tool. nice, clean UX as well which is easy to use/navigate. Cons Very little tbh. Sometimes exporting roles into word/pdf can have some errors (it doesn't apostrophes or ampersands) that require formatting. A longer term consideration is to offer more than 5 levels of expertise for each competency. If you are aligning roles to a grade structure, it limits you to 5 levels. The majority of companies will have more than a 5 level structure. Review Source VR Verified Reviewer Recruiting and Onboarding Specialist Government Administration Used the software for: 1-2 years ### "The software does a great job in helping select the right people for our government." January 17, 2018 3.0 Pros I like the upgrade to the list of competencies. Maneuvering the order of questions is easy. Creating and editing is user friendly. Cons I would like to see more question options for each levels. It is also frustrating that when you create the interview guide after selecting levels, the questions for that level don't appear. I have to go to the question list to retrieve. Review Source Response from HRSG January 23, 2018 Hi there, Thanks for your feedback on CompetencyCore! We have some exciting changes coming soon to the Interview Guide workflows which should make for a more intuitive process. We're glad to hear that the software overall does a great job in helping you manage your selection process. Thanks again, The HRSG Team JB Jennifer B. Business Systems Analyst Used the software for: 1-2 years ### "positive and always improving" October 24, 2017 4.0 A standardized competency library, a well documented job inventory, and the ability to distribute employee assessments. Pros I like how easy it was to learn and navigate through the application. I have not gotten to the point of opening it to the proper employees since we are still defining which roles in the org will be responsible for on going maintenance, but I have no concerns that any individual identified will be successful in the actions they will need to perform. Cons There are areas where the number of clicks could be simplified such as editing the job profiles. Also, a big negative is not having a direct link available to our Talent Management system (Oracle HCM). Review Source Response from HRSG January 23, 2018 Hi Jennifer, Just a quick note to thank you for leaving a review on CompetencyCore. In regards to editing job profiles, we have some big changes on the way which you'll likely see rolled out soon in your CompetencyCore instance. We're happy to hear that you feel the product is always improving and that it plays a valuable role in your organization! Thanks again, The HRSG Team TG Talia G. L&D Strategist Used the software for: 2+ years ### "Our reviews of the capabilities and usability of the software have been mixed. " January 18, 2018 4.0 Pros We appreciate that we have opportunities to customize and update on our own. We can load in our own competencies . Cons We have had trip ups with uploading and accessibility. The notifications if a 360 does NOT get sent out has been an issue. Having to manually reach out for reminders. Also, having the administrator need to manage that, rather than the participant. Review Source Response from HRSG January 23, 2018 Hi Talia, Thanks so much for your comments on CompetencyCore! While we'd need more specifics on the issues you've had around uploading, we invite you to share these with your customer success manager (if you haven't already). In regards to the management of reminders, this is great feedback! You'll be happy to hear that improving these workflows is on our product roadmap and your feedback is valuable in this process. Thanks again, The HRSG Team HZ Heather Z. IT Support Analyst Education Management Used the software for: 6-12 months ### "Overall good" January 11, 2021 4.0 Pros There are lots of options and choices and customizability to make it exactly a fit for our company. Cons The ability for AD sync would make things easier for a large company. Review Source MP Marnie P. Human Resources Manager Used the software for: 1-2 years ### "So far so good been very happy with Competency Core" October 24, 2017 4.0 Pros Competency Core is user friendly, complete library of competencies, customer inquiries are attended to right away Cons Nothing much but sometimes their pages are updated and we can't keep up, but it's fairly easy to navigate Review Source Response from HRSG January 23, 2018 Hi Marnie, Thanks for providing feedback on ComeptencyCore! We're thrilled to hear that you're very pleased with your experience so far, and that the team has served you well with your inquiries. Thanks for being a valued client! Best regards, The HRSG Team Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.