Who Uses This Software?

RedmineUP is perfect for IT teams and companies: f.e. development studios, hosting, web agencies, as well as businesses looking for a complete solution to handle multiple processes with just one tool.


Average Ratings

11 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • RedmineUP
  • www.redmineup.com
  • Founded 2010
  • Russian Federation

About RedmineUP Cloud

RedmineUP Cloud is an all-in-one project management tool to handle everyday tasks in one place. Manage Agile projects with SCRUM/Kanban, as well as billing, CRM, Helpdesk, HR, development, and other processes. Advanced, fast and safe servers located in Europe & USA. Daily back-ups. Designed for medium and large companies. Most affordable for teams from 12-100 users.


RedmineUP Cloud Features

  • Bug Tracking
  • Issue Management
  • Milestone Tracking
  • Percent-Complete Tracking
  • Portfolio Management
  • Prioritization
  • Product Roadmapping
  • Requirements Management
  • Resource Management
  • Status Tracking
  • Supports Agile
  • Supports Scrum
  • Task Management
  • Testing / QA Management
  • Time & Expense Tracking
  • Agile Methodologies
  • Budget Management
  • Client Portal
  • Cost-to-Completion Tracking
  • Customizable Templates
  • Gantt Charts
  • Idea Management
  • Kanban Board
  • Milestone Tracking
  • Resource Management
  • Time & Expense Tracking
  • Traditional Methodologies

RedmineUP Cloud Reviews Recently Reviewed!


Good Experience with very few flaw. Software is solid.

Jan 11, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - is a standard de facto

- is base on a solid open source project that has more than 10 years of success

- big community behind, you can find a thousand of developer able to help you

- RedmineUP team has long experience and rich customization over the redmine core (CRM and Helpdesk over the all)

- Redmine core lack of Customer Entity -> RedmineUP added Customer Entity deep inside, the changed a good issue tracker in a more than good CRM (sales is ok, but helpdesk is the best)

Cons: - power comes at a cost: you need to learn something, effort is needed.

- ruby is not C#

- if it's important for you: lacks of print and reporting (i mean ready to use print/report, i know there are reports inside but they are a sort of POC o Marketing stuff)

Overall: Full automation of support ticket management. No more post-it, notes, or calls. Every ticket is tracked and processed in the correct workflow.

Capterra loader

Quality plugins that make software design/development and support easier

Jan 08, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Their plugins are easy to initially install and update, while providing advanced features unavailable in the Redmine Core.

We have saved countless hours and improved the quality of our software releases by implementing these plugins. They help us stay organized and provide complete transparency to our team, all in one system.

We have reduced the number of systems we use from 4+ down to 2. Combining project management, feature wishlists, version control tracking, time logs, and client support in one place.

Cons: Updates (new features) to plugins could come more frequently. Would like to see more improvements made based upon client requests.

Very useful Redmine add-ons, simple and powerful

Jun 19, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: I'm using some RedmineUP plugins for last 3 years (Agile and Check-list). Both are easy to set up and use, very useful in the development process, good value for its price.

Good technical support, minimum errors.

Can recommend both plugins for development teams for the task prioritizing, daily planning and more detailed task descriptions.

Cons: There are none at all :)

I think both used plugins are well designed and coded, and both of them solves exact problems in development process - task templates and details, agile process of development and planning.

Easy, functional helpdesk solution with great price/value ratio

Jun 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ticket management with flexible permission for different team roles. Useful automation functions - autoresponders, canned messages, allows a use of macros. Shows client data including recent tickets, projects where the client is involved into and else. Way cheaper than JIRA.

Cons: Only one - in self-hosted requires Redmine installed in order to be used. This is not a standalone application.

Overall: We process ticket faster, and no single inquiry/message gets lost. Plus it gives great SLA reports and agent ratings.

fast,easy to use and nicely integrated with Redmine Issues

Jan 08, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Well integrated with Redmine fast. Ability to tag records. Good ability to quickly find records and change views from the list to cards. Easily as good as other hosted options.

Cons: Limited functionality for future tasks and lack of e-mail templates make use for marketing quite difficult - have to rely on external software

Overall: Prefer having a self hosted own solution, which I can fully customise, rather than an endless monthly subscription. Was able to quickly import and manage cold-call leads.

It was really difficult to get everything up and running, but after that all went just fine.

Jan 12, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: it has a lot of features, it allows traceability, there are a lot of different roles for different users, it is possible to add new types of everything - highly customizable

Cons: I like the least the inability to save preferred look on Agile boards. For some reasons this doesn't work and it is quite of nuisance for us.

Overall: Transparency and traceability, an easy overview of logged time per team member, the whole team, per project, per all projects.

Wow. I'm glad to try out this awesome Redmine cloud platform for my e-commerce project.

Sep 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros:

No more advanced settings. Everything is quite simple.

CRM+ Helpdesk works really powerfully.

Once again, congrats your team for a simple but very nice SaaS platform.

Cons: From my side, there are some suggestions for authors:

I need some training course to see how products work,

I need some help with data migration. I currently run with MS Project.

Overall: Automatisation of daily routine with customer tickets

Planning tools for my team

Driving deals

Task manager

Agile for marketing team

Good plugin. Just very expensive for a small team

Jun 22, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The thing that I liked most about the plugin is the kanban board and the ability to assign tasks and move them around on the board.

Cons: The price is very expensive for a small team. the ability to asign custom fields when using the right click functionality would be great.

Flexible tool which mades better life in our company.

Jan 11, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: Help us with processes and client support. Is easy to learn how to use it. People like use this tool.

Cons: Installation and plugin upgrades are not on one click, we have problem with pictures and errors on linux version.

Capterra loader

Solution integrates well with Redmine and brings useful Agile processes

Jan 08, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Flexible boards with user configurable card information

Sprint planning

Comprehensive Agile reporting

Cons: Licensing is a little expensive but this does not detract from the excellent product. We plan on using the software more this year so will probably get more value for our investment.

Overall: Improved developer efficiency

Greater visibility for architect on outsource team development

Capterra loader

We bought this plugin to add agile boards to our Redmine platform.

Jan 11, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It was straightforward to install on our Docker Redmine installation. It does the job. The visual appearance is satisfying. It was very important for us to have this functionnality, as else without it Redmine would not have been selected (vs JIRA).

Cons: Lack of features. For example there are filters that are not available for agile boards, but are available in standard queries, that would be very useful for us.