RedmineUP

RedmineUP Cloud

5 / 5 2 reviews

Who Uses This Software?

RedmineUP is targeted towards IT companies: f.e. development studios, hosting, web agencies, as well as businesses looking for a complete solution to merge sales and customer support in one tool.


Average Ratings

2 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • RedmineUP
  • www.redmineup.com
  • Founded 2010
  • Russian Federation

About RedmineUP Cloud

RedmineUP Cloud is a project management software with integrated additional modules, hosted in the cloud. It enables convenient Agile project management, as well as managing billing, CRM, Helpdesk, HR, products & services, and other processes. Data is stored on advanced, fast and safe server infrastructure and backed up daily.


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RedmineUP Cloud Features

  • Budget Management
  • Issue Management
  • IT Project Management
  • Milestone Tracking
  • Percent-Complete Tracking
  • Portfolio Management
  • Project Planning
  • Requirements Management
  • Resource Management
  • Status Tracking
  • Task Management
  • Time & Expense Tracking

RedmineUP Cloud Reviews Recently Reviewed!

Wow. I'm glad to try out this awesome Redmine cloud platform for my e-commerce project.

Sep 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros:
No more advanced settings. Everything is quite simple.
CRM+ Helpdesk works really powerfully.

Once again, congrats your team for a simple but very nice SaaS platform.

Cons: From my side, there are some suggestions for authors:

I need some training course to see how products work,
I need some help with data migration. I currently run with MS Project.

Overall: Automatisation of daily routine with customer tickets
Planning tools for my team
Driving deals
Task manager
Agile for marketing team

Easy, functional helpdesk solution with great price/value ratio

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ticket management with flexible permission for different team roles. Useful automation functions - autoresponders, canned messages, allows a use of macros. Shows client data including recent tickets, projects where the client is involved into and else. Way cheaper than JIRA.

Cons: Only one - in self-hosted requires Redmine installed in order to be used. This is not a standalone application.

Overall: We process ticket faster, and no single inquiry/message gets lost. Plus it gives great SLA reports and agent ratings.