--- title: "RedmineUP Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about RedmineUP Software - reviews, pricing plans, popular comparisons to other Project Management products and more." source_url: "https://www.capterra.com/p/164588/Helpdesk/" page_type: "product" language: "en" --- # RedmineUP Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) RedmineUP ## What is RedmineUP? RedmineUP Cloud is an all-in-one project management tool to handle everyday tasks in one place. Manage Agile projects with SCRUM/Kanban, as well as billing, CRM, Helpdesk, HR, development, and other processes. Advanced, fast and safe servers located in Europe & USA. Daily back-ups. Designed for medium and large companies. Most affordable for teams from 12-90 users. ## What is RedmineUP used for? [IT Project Management](https://www.capterra.com/it-project-management-software/)[Project Management](https://www.capterra.com/project-management-software/)[Agile Project Management](https://www.capterra.com/agile-project-management-tools-software/) Top alternative Featured Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $83 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RedmineUP?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.redmineup.com&name=RedmineUP) ## RedmineUP Overview Updated September 2026 AI summary RedmineUP offers project management capabilities for small businesses, midsize companies, and enterprises, supporting both agile and traditional workflows. Available as a cloud-based solution, it covers essential functions such as task and resource management, Gantt chart planning, billing, and reporting. Notable options include customizable fields, client portal access, and integration through its API for tailored project tracking. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RedmineUP 4.4 (18) VS. [4.5 (560)](https://www.capterra.com/p/5923/Celoxis/reviews/) Starting Price $83 Flat Rate, Per Month Starting Price $10 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (18) Ease Of Use 4.4 (14,525) Value For Money 4.7 (17) Value For Money 4.4 (9,916) Customer Service 4.3 (16) Customer Service 4.5 (9,672) ## RedmineUP alternatives [4.4 (3,039)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [4.6 (1,226)](https://www.capterra.com/p/159806/GitLab/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (1,500)](https://www.capterra.com/p/268205/Adobe-Workfront/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.5 (3,545)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/164588/Helpdesk/alternatives/) ## FAQs about RedmineUP Overview ### Which roles and teams benefit most from RedmineUP? RedmineUP is most used by project managers, engineering leaders, and operations teams that need structured task tracking and cross-functional coordination. IT executives and product leaders use it to oversee delivery timelines, resource planning, and team performance, while consultants and architects rely on it to organize client work, requirements, and development workflows. Answer based on 18 reviews Overview ### What company size and specific industries is RedmineUP built for? RedmineUP is designed for IT teams and companies of all sizes that need one tool to manage multiple processes. It is a fit for development studios, hosting providers, web agencies, and other businesses that want a single system for handling varied operational work. Features and Usability ### What are the key features of RedmineUP? RedmineUP offers project workflow management with issue management, task management, backlog management, and workflow management. It also includes Gantt/timeline view, Kanban board, project planning and scheduling, time tracking, billing and invoicing, reporting, role-based permissions, and collaboration tools for comments, file sharing, and document management. Pricing ### How much does it cost and what fees or limitations are included? RedmineUP starts at $83 per month for the Small plan, with Medium at $203 and Business at $359; Enterprise pricing is not listed. A free trial is available. Small includes 15 GB storage, 25 active projects, 25 users, and the Full Stack Plugins Bundle. Getting Started and Support ### What training and onboarding options does RedmineUP offer? RedmineUP provides live online training and documentation to help teams get started. Live online sessions support guided setup and feature walkthroughs, while documentation offers written reference material for self-paced review and step-by-step consultation as needed. Getting Started and Support ### What customer support options does RedmineUP offer? RedmineUP provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. These support channels give users several ways to get help with setup and product questions. No reviewer feedback about support quality is available, so user experience with response times or helpfulness cannot be summarized. ## Features AI summary Based on 29,194 Project Management reviews Capterra data shows that buyers of Project Management software rank the following features as their top priorities: - **Deadline Management** (**59%** of reviewers rated this feature as critical) - **Project Time Tracking** (**62%**) - **Project Time Tracking** (**62%**) RedmineUP includes **Project Time Tracking** and **Project Time Tracking**. However, it does not include **Deadline Management**. Its **Project Time Tracking** capabilities help teams record hours accurately, monitor effort across tasks and projects, and keep billing, resource planning, and workload visibility on track, helping businesses manage project delivery with clearer time-based insight. Agile Methodologies 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more Collaboration Tools 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Gantt/Timeline View 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies Idea Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects Project Planning/Scheduling 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints Reporting/Project Tracking 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track task progress, milestones, delays, or other key information and generate reports on them for evaluation RedmineUP 50 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Agile Methodologies: Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Backlog Management: The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Management: Manage, store and organize emails within the system or via third-party apps - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies - Idea Management: Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Kanban Board: Visualization tool to organize and optimize tasks and track their status at every stage of workflow - Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status - Multiple Projects: Ability to handle several projects simultaneously - Percent-Complete Tracking: Level of completion within a task - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Prioritization: Arrange tasks based on the level of priority or urgency - Product Roadmapping: Identifying desired outcomes and important milestones and creating a plan on how to achieve them - Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints - Project Time Tracking: Measure time to completion or hours worked for projects - Project Tracking: Monitor the progress of projects from start to finish - Project Workflow: Create, manage, or update project workflows. - Projections: Estimate or forecast of a future scenario based on the study of present trends - Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation - Request Management: Evaluating and prioritizing change requests that are received while working on the project - Requirements Management: Enables creation, management, and tracking of product requirements & features during product production/development - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Retrospectives Management: Coordinating stand-up meetings where team members reflect on past processes to identify strengths and areas for improvement - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supports Scrum: Ability to accommodate the methodology that incorporates frequent work reassessment and continuous short periods of focused work. - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: Track and manage the scheduling of tasks - Team Management: Organizing a group of people to accomplish a task - Testing/QA Management: Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - To-Do List: A digital list of items that need to be completed - Traditional Methodologies: Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (18) 4.0 Based on 18 reviews ## Pricing Value for money 4.7 (17) Free Trial [View pricing plan details](https://www.capterra.com/p/164588/Helpdesk/pricing/) Small $83.00 Flat Rate,Per Month It includes: - 15 GB Storage - 25 Active Projects - 25 Users - Full Stack Plugins Bundle Medium $203.00 Flat Rate,Per Month It includes: - 100 Active Projects - 50 GB Storage - 50 Users - Full Stack Plugins Bundle Business $359.00 Flat Rate,Per Month It includes: - 100 Users - 80 GB Storage - Bitbucket Integration - Data Migration - Full Stack Plugins Bundle - Github Integration - Unlimited Active Projects Enterprise Contact Vendor for Pricing It includes: - 100 GB Storage - Account Manager - Bitbucket Integration - Custom Domain - Data Migration - Full Stack Plugins Bundle - Github Integration - Third Party Plugins - Unlimited Active Projects - Unlimited Users Value for money 4.7 (17) 4.7 Based on 17 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (16) 4.3 Based on 16 reviews ## User reviews Overall rating 4.4 Based on 18 reviews Filter by rating 5(10) 4(6) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent AM Ahmed M. RedmineUP Investment Management ### "RedmineUP Walker" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 July 19, 2021 global experience in handling everyday tasks . Pros the experience and easy of the use in different ways. Cons The prices and a little bit software experience Reasons for choosing RedmineUP It's useful and Famous and gives me better ways and solutions for my Tasks Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EB Ernst B. CEO Computer Software ### "Reach our support and development goals" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 6, 2020 Support and development organization and management Pros Easy to setup and fast usable Good integration into our development process Cons The sales and crm functionality are to less for our usecase. Reasons for choosing RedmineUP We need an easy to use support and development tool to bring our struktur and needs to one place. We know that this solution is only a step between our final solution. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. KV Kraisit V. Vice President - IT Insurance ### "RedmineUp helps improve the quality of service for both IT and users." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 26, 2020 Pros The RedmineUp increases redmine functionalities in the areas that help IT and business users use the system in more efficient ways. Without these addtional functionalies, IT and users need to perform manual tasks to manage the cases in a project or other workflows that we configure redmine for. Cons So far I cannot mention it clearly. So please try RedmineUp by yourself is what I would suggest. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AM Anthony M. VP Real Estate ### "RedmineUP" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 6, 2020 A very good project management tool for the value, I highly recommend. Pros easy to use software, easy to setup and administrer Cons exporting data is difficult, but the building reports are sufficient Reasons for choosing RedmineUP easy to use, exceptional value. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AO Akin O. Manager Computer Software ### "Greatest Extension for Redmine" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 2, 2019 Pros This plugins changes the behavior of Redmine software. I am sure that we can trust Redmineup services while we are adopting Agile to our teams. Cons At this time there is nothing we did not like in software Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/) [Easy8](https://www.capterra.com/p/136070/Easy8/) Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AR Andrzej R. Head of Development Information Technology and Services ### "RedmineUP review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 October 24, 2019 RedmineUP Cloud fulfills our basic needs. Due to shortcomings described in Cons, we end up exporting query results, importing them into spreadsheets and doing a lot of monitoring and reporting there. Pros It has all basic functionalities we need to manage our projects. It is simple to learn and use. It is SaaS, so we do not need to worry about maintenance. Cons No way of enforcing user input on status changes. For instance, we have custom field Resolution that needs to be filled when a ticket is closed. We cannot create custom reports. The ones provided do not serve our needs. No way to define custom queries based on status changes. No way to define custom queries based on parent tickets properties. Financial modules do not have bulk edits. This is very painful and the reason why we are looking for alternatives. Financial modules are also very buggy, e.g. exports do not contain all available fields, localization errors (we use Polish). Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. FP Francisco P. Consultant Information Technology and Services ### "Good Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2019 Redmine allow connect one application using API , this feature allow manage project in redmine from other application , in my business case i was need connect my BPM and others management system for used the BPM like orchestrator Pros the support is very good and the documentation for project management is good Cons Redmine not support webhooks for notify events to external system natively, i was need use Zapier for emulate this feature Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/) Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. KP Kobus P. Android team lead Computer Software ### "Good plugin. Just very expensive for a small team" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 22, 2018 Pros The thing that I liked most about the plugin is the kanban board and the ability to assign tasks and move them around on the board. Cons The price is very expensive for a small team. the ability to asign custom fields when using the right click functionality would be great. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VS Valery S. Director ### "Very useful Redmine add-ons, simple and powerful" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 June 19, 2018 Pros I'm using some RedmineUP plugins for last 3 years (Agile and Check-list). Both are easy to set up and use, very useful in the development process, good value for its price. Good technical support, minimum errors. Can recommend both plugins for development teams for the task prioritizing, daily planning and more detailed task descriptions. Cons There are none at all :) I think both used plugins are well designed and coded, and both of them solves exact problems in development process - task templates and details, agile process of development and planning. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Project Manager Computer Software ### "It was really difficult to get everything up and running, but after that all went just fine." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 January 12, 2018 Transparency and traceability, an easy overview of logged time per team member, the whole team, per project, per all projects. Pros it has a lot of features, it allows traceability, there are a lot of different roles for different users, it is possible to add new types of everything - highly customizable Cons I like the least the inability to save preferred look on Agile boards. For some reasons this doesn't work and it is quite of nuisance for us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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