# Lightico Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Lightico Software - reviews, pricing plans, popular comparisons to other Digital Signature products and more.

Source: https://www.capterra.com/p/164596/Lightico-CloudEngage

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# 

 Lightico Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Lightico

## What is Lightico?

\*\*\*Ideal for Consumer (B2C) focused businesses \*\*\* \*Dear Students - we do not have student plans. We do not provide affiliate links\* Highest eSign, and eForm Automation completion rate. Instantly collect eSignatures, build HTML forms (eForms), supporting documents, while on a call. With ad-hoc documents, or pre-formatted templates. Via text/SMS or email (eliminate needless 'envelope' expense)- get e-Signatures on the spot. Use through API or stand-alone. Integrations including Salesforce.

## What is Lightico used for?

[Digital Signature](https://www.capterra.com/digital-signature-software/)[Form Builder](https://www.capterra.com/form-builder-software/)[Document Management](https://www.capterra.com/document-management-software/)

Top alternative

Featured

Overall rating

Based on 32 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$300

Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Lightico?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.lightico.com/&name=Lightico)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Lightico

4.8 (32)

VS.

[4.5 (1,244)](https://www.capterra.com/p/131735/PandaDoc/reviews/)

Starting Price

$300

Per Month

Starting Price

$19

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (32)

Ease Of Use

4.4 (1,228)

Value For Money

4.8 (23)

Value For Money

4.2 (958)

Customer Service

4.9 (26)

Customer Service

4.3 (939)

## Lightico alternatives

[4.7 (4,187)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/)

Starting price

$19.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (2,852)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (41)](https://www.capterra.com/p/167130/Juro/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (99)](https://www.capterra.com/p/144453/FormAssembly/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Lightico 31 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

A record of all activities within the system, including user access, changes made, etc.

Verify the identity of users/devices to enable secure access

Track and manage adherence to policies for any service, product, process, or supplier

Track, store, and access client contracts or licenses

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Pre-designed layouts that can be customized to match preferences and requirements

Protect sensitive data for digital privacy

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Digitally sign online documents

Public or private sharing of digital files such as documents, audio/video, images, and more

Store, manage and track all forms in a centralized location

Capture signatures via mobile devices

Share documents with different users to collect multiple signatures

Receive data and information in real time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Securely stores data to prevent data loss or breaches

Allow users to access multiple services after entering their login credentials once

Create, save, and re-purpose templates for emails, forms, etc.

Web form that allows users to enter data that is sent and processed for different reasons

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.7 (32)

4.7

Based on 32 reviews

## Pricing

Value for money

4.8 (23)

Free Trial

Basic

$300.00

Per Month

Value for money

4.8 (23)

4.8

Based on 23 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.9 (26)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (26)

4.9

Based on 26 reviews

## User reviews

Overall rating

4.8

Based on 32 reviews

Filter by rating

5(26)

4(6)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

GS

Gerald S.

Medical partner

Hospital & Health Care

### " Lightico e sig for health care "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 7, 2020

Pros

General ease of use. Faster and easier than competitors

Cons

Small learning curve. Still needed implementation

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Alternatives considered

[Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BS

Brian S.

Associate

Architecture & Planning

### "Super easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 7, 2020

ID verification was really simple.

Pros

Collecting eSignatures & ID Remotely was so much easier than email.

Cons

Setup took a few minutes and steps, but once the forms were all set up - super easy to use. Great software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HS

Heidi S.

claims specialist

Insurance

### "nice feature "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 26, 2020

So far it's great! easy and fast!

Pros

I like that everything is fast and easy.

Cons

Just started using it so i don't have anything negative right now

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 31, 2020

Heidi, Thank you for your feedback. We are thrilled to hear that this is helping you with your critical processes.

TC

Tiffany c.

account manager

Automotive

### "Lightico: a convenient, fast & efficient way to get your e-docs to customers. "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

August 12, 2020

Overall my experience has been positive, the good features far outweigh any issues I have encountered.

Pros

I enjoy being able to message parties within the existing session regarding the paperwork sent for signing. I find convenience vs having to contact them on other platforms

Cons

I find it's been difficult sometimes for multiple parties to sign pages both sent to the same email address or number, often they come back only 1 signed or missing a date.

Switched from

[Zipwhip](https://www.capterra.com/p/165106/Zipwhip/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Project/Product Manager

Banking

### "Good Solution For Digitizing Forms"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 8, 2020

Good, has simplified the workflow of getting customer forms and has been a convenience to our customers.

Pros

Easy, quick, inexpensive way to get forms into hands of customers. Really good for laptop or smartphone. Staff is always available for questions and requests

Cons

In beginning had a few small bugs and the wizard could be a bit more intuitive, but really no issues.

Switched from

[Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/)

We were wanting something that was digital, interactive, and would simplify the process for our customers and clients.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GA

GINGER A.

PERSONAL BANKER

Banking

### "EASIEST USE OF APPLICATION"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 7, 2020

It has helped us get and maintain the necessary documents from customers that have otherwise been hard to reach by other means. Customers also appreciate the ease of use.

Pros

The text feature is most user friendly. It is very easy to use and I would highly recommend this product to any banking institution. It works very well with our existing systems.

Cons

If I had on con I could list it would be that you have to choose from a predetermined list of documents under the tools heading. It might be helpful to have an "other" field that is typable that you could label as needed if the existing list doesn't accommodate.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AC

Adam C.

Sales Person

Information Technology and Services

### "BT Staff Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

August 5, 2020

just starting so will need time to really get to know it

Pros

the open chat facility - you can discuss the agreement below it before they proceed

Cons

we use a similar one for the full chats online anyway so it crosses over our existing software

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ZN

Zayn N.

Sales advisor

Telecommunications

### "Lightico Usage "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 4, 2020

really easy and self serve

Pros

I think the software has a really easy layout and interface, the interaction between me using it and sending the customer their contract Information is really simple and making my job east and not requiring me to read out the terms and conditions thanks to the lightico software

Cons

I genuinely think their isent any faults with the software I feel its a good software to use but maybe one thing would be helpful just to use the same passwords as I use to log into my administration pc just to make a smooth log in

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Jake B.

Sales Advisor

Telecommunications

### "Easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 4, 2020

I thoroughly enjoy using it.

Pros

Very user friendly, Simple, Clear, Quick & Efficient

Cons

It has missed the bb speeds when sending to a cx once or twice

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AP

Andrew P.

Sales Advisor

Telecommunications

### "Simple and effective"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

August 4, 2020

Pros

The ease of use for sending the contract to the customers

Cons

There can be issues with forcing inputs for certain areas where nothing is required

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/164596/Lightico-CloudEngage/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)