Lightico

Lightico in-call eSignature

5 / 5 4 reviews

Who Uses This Software?

Business that serve customers over the phone love Lightico. Businesses benefit from in-call eSigning, smartforms, sharing & payment so they can speed service and sales. No email, fax or app required


Average Ratings

4 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Lightico
  • www.lightico.com/
  • Founded 2015
  • Israel

About Lightico in-call eSignature

Your call agents get eSignatures & complete forms while speaking with customers on the phone. Sales teams close 70% more deals in 40% less time. While speaking with customers, call agents seamlessly capture customer IDs (drivers license, electricity bills etc), share images, complete smart forms and get customer eSignatures in real time. With Lightico, agents stop redirecting customers to email, fax and scan and boost their first call resolution (FCR) and sales. No app required. #sellmorefaster


Lightico in-call eSignature Features

  • Audit Log
  • Authentication
  • Document Overview
  • Mobile Signature
  • Multi-Party Signing
  • Progress Tracking
  • Templates

Lightico in-call eSignature Reviews Recently Reviewed!

The real-time interaction and signing is vital to our business

Jul 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Seems lightico company brought a very positive disturbing technology in the space of e-signing. Real-time interaction, ease of use, rapid deployment, best ROI.

Cons: out of the box integration. The service evolves rapidly thus integration to other systems in the organization needs to enhanced.

Overall: higher sales, better support, saving time and money

Vendor Response

by Lightico on July 04, 2017

Benjamin thank you for your comments. Glad to be a part of your success.

Revolutionary solution! Our fax is useless now :)

Jun 29, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: What I liked most about the software is the speed in which I can get my franchisees to sign orders and procedures in real time. It's batch sending API's also let us reduce our call number via almost 80%!! Half of the files are signed with no human involvement, and the other half are signed with the Lightico awesome interface while we speak with the franchisee! I also send videos during the call that explain how to use our different machineries as a bonus :)

Cons: Don't have bad things to say. I really love their solution. I would expect their payment solution to work with more payment providers though. They support only 3 providers with native integration.

Vendor Response

by Lightico on June 29, 2017

Thanks Oz for your business and your review

Simply simple and fun!

Jun 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I'm an insurance agency owner and we use Lightico for every sales and service interaction. What i like most about the software is it's simplicity and diversity. It lets me collect identification documents from customers, share price comparisons and e-sign all the documents in real-time while on the phone with our customers! We have almost no need for followup calls any more and chasing customers for signatures.

Cons: I would expect a full integration to my dropbox so all the signed documents will be stored there for long term backup under my watch. But i understood this is on the roadmap for end of 2017 so for the meanwhile i store everything on my email server (it is also stored on the Lightico app.

Vendor Response

by Lightico on June 29, 2017

Thank you Menashe. We value your review.

Finally the product that managed to kill the FAX!

Jun 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, Simple integration, Quick adoption.
Helps to improve sales rusults by making complicated and long processes easier and faster to both the representative and the customer.
Simply elevating sales and customer service to a whole new level!

Overall: Improving sales rusults by making complicated and long processes easier and faster to both the representative and the customer.

Vendor Response

by Lightico on June 29, 2017

Amitai, we appreciate your review and your ongoing partnership.