Plivo

Plivo Communications Platform

5 / 5 4 reviews

Who Uses This Software?

Businesses that want to build voice and SMS into web and mobile apps. Use cases include 2 factor authentication, call tracking, IVR, bulk messaging, system alerts, 2 ways SMS and much more.


Average Ratings

4 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    24/7 (Live Rep)

Vendor Details

  • Plivo
  • www.plivo.com/
  • Founded 2011
  • United States

About Plivo Communications Platform

Plivo's voice and SMS API platform and global carrier services, enable access to quality cloud communications at a low cost. Plivos HTTP APIs let businesses add voice and SMS capabilities to any web or mobile app using any web standard language. Our platform simplifies the complexity of the telephony business into a simple infrastructure service: we take care of everything from carrier management, to call quality and messaging deliverability, to 24/7 emergency technical support.


Plivo Communications Platform Features

  • Access Control
  • Code Assistance
  • Collaboration
  • Debugging
  • Graphical User Interface
  • Mobile Development
  • Software Development
  • Testing Management
  • Version Control
  • Web Development

Plivo Communications Platform Reviews Recently Reviewed!

We are very happy with the excellent support we got from Plivo's sales and technical teams.

Sep 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: We were looking for an easy to implement and competitively priced solution to deliver SMS messages for the FlexSecure Authentication Platform.
Ease of integration and competitive pricing are the two main benefits that we have derived from Plivo.

Overall: Easy to implement, cost effective solution - to deliver SMS messages from the FlexSecure Authentication Platform.

Excellent for startups

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: We used Plivo for an online SMS chat.
1. Good performance. We've only seen downtime happen once, and we barely noticed it: a few text messages got delayed for about 10 seconds, and that was about it.
2. Low prices. We started with Plivo and a few other, more expensive, SMS providers. No difference in performance at all. Bottom line: low cost doesn't mean bad service.
3. Wide selection of phone numbers. Sometimes people want a specific combination of digits in their phone number (for example, when they want to spell a word). You can use regex in Plivo's phone number search, which make it faster, and in most cases we do find a phone number our client is likes.
4. Easy to use API. It took us a total of 2 hours to fully integrate Plivo into our application. From scratch. And, like any startup, we add new features all the time. Documentation is well-written, error codes make sense, delivery reports help debugging.

Cons: They blocked our account once - we were running a test script that was sending about 50 000 requests/hour. Never happened again since they called us, and verified the account.

Overall: 1. We pay about 50% less for the SMS provider services
2. With free inbound SMS we were able to automate our SMS surveys
3. Faster development and debugging with clear API and helper libraries

Simply the best platform for building voice and text applications

Aug 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: With Plivo it's easy to build a first-class application without breaking the bank. What I like about Plivo?

Easy to integrate - clean API an SDK for different platforms.
Globally ready - two-way SMS and local numbers is 55 countries.
Feature-rich, robust and reliable.
Fantastic customer support.

Honestly, you can't find an offering that can beat Plivo.

Cons: It's really difficult to think of negatives about Plivo. We still need to find something that we don't like about them :)

We chose Plivo for their rates and reliable service and we felt we could recommend it to others.

Jul 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We choose to incorporate Plivo's SMS messaging into our Newfies-Dialer SMS and Voice Broadcasting software as it was straightforward to implement, and we were comfortable recommending it to others.

Overall: We were able to incorporate their service easily and reliably into our own Newfies-Dialer SMS and voice broadcasting product.